911 iPhone Repair in Ann Arbor
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Ann Arbor, Washtenaw County, Michigan, US
Site: https://911iphonerepair.com/
- Monday:10AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:10AM–9PM
ANY IPHONE REPAIR THIS IS THE PLACE TO COME!! EXCELLENT SERVICE! Had a last minute phone crisis, gave Jack a call, and he sat in front of me and did 3 hours of work that would’ve taken other place 1-2 days to complete.Very happy that I came to 911 iPhone repair!
Jack is an genius! Apart from being intelligent, professional, and honest, he is super groovy. It was worth waiting two month to drive from DC and take my kids iPhone for him to take care of. I dont miss much Ann Arbor in general but I miss people like him. He is super busy now but chatting with him in his charming shop is a do not miss. I wish it would take him longer to get the phones fixed!
Had a small pebble in the charging port of my android, 3 places around here said it wasnt possible to fix and no one would fix it. This place had it fixed in less then 45 seconds. Great service, really recommend. Will go there with any problem
911 iPhone Repair is the best place to get your phone fixed hands down. Great atmosphere and comfortable seating in the shop. I came in with cracked screen and it only took 10 minutes to get fixed.Jack is super helpful, friendly and totally down to earth kind of guy. He most definitely knows what he is doing. I highly recommend him. Thanks again for the great service and the great price.
Guy fixed my phone in 10 minutes! Incredibly fast and did a very good job at it too! Appointment at apple would’ve been more expensive and taken way longer! Any Umich student go here!
I called about having a battery replaced on an android and Jack said he didnt work on my model because the screens always crack and the cost isnt usually worth it for customers. He suggested a new phone but I explained I am into reuse and recycling and wanted to fix what I had and that I would pay for a new screen if it broke. He agreed to do it (hes big into not being wasteful himself), ordered my parts, and the first battery he got was bad. The screen did crack during replacement and we expected that, but even after having to replace the battery twice, I wasnt charged anything extra. So friendly, very good communication, and just an overall positive experience. I would 100% come back for any work I needed on my phone with Jack.
I recently walked in to 911 iPhone Repair; this is the 3rd time i have done so. as always i was impressed with how quickly my turn came, and with the professional way my phone was repaired. the charge port needed replacing, and so did the battery. Jack replaced both very quickly. he also replaced the (broken) screen protector (left over from my last visit!), and my screen is beautiful again. i have never failed to walk out of this establishment without a smile on my face - in addition to always fixing my problem, jack is just the right amount of friendly.
Sent this guy 3 iPhones to purchase from me or put on consignment. After calling multiple times and trying to get my phones back or money that was promised, he essentially blew me off and has taken my phones. I can’t get my phones back or any money. These are iPhone 6, 8, and X. Not enough value to take further action but needless to say I’m not happy. Also to be noted, the store is full of mannikins which is odd for phone repair shop. The mannikins should have been a red flag for me, I don’t know what I was thinking. I trust people too much smh.
I managed to get soapy water onto my iPhone 10 screen and the phone stopped working. When I powered the phone on, it would keep displaying the Apple logo in a continuous loop.I brought the phone to BestBuy, Apple, and AT&T to see if they could fix the issue and help me retrieve the data from my phone but none of them could. When I came home, I Googled the issue and turned to YouTube to see if I could find a fix and be able to retrieve my data but no luck. I filed a claim with my provider and received a new phone but I was still upset I could not retrieve the data from my broken phone.Then, I decided to hop back onto Google and look for an iPhone repair shop. The first iPhone repair shop I found charged over $300 dollars to retrieve the data and said it was not guaranteed to work. I continued my search and found 911 iPhone Repair. I read all of the customer reviews and found someone with a similar issue like me and Jack, the owner of 911 iPhone repair store, was able to retrieve the data for them. I immediately contacted Jack to see if he could help me and he had me bring my phone in the next day. I told him what had happened and he immediately knew what to do. He was able to get the broken phone on and transfer all the data to the new phone. The entire process took roughly 30 to 40 minutes. I am so grateful to Jack and his store for helping me!!! I have no idea what I would do if I didnt have his help. He is truly talented, helpful, and friendly! Additionally, he did not charged me an arm and a leg to fix my issue compared to his competitors. I will DEFINITELY be recommending him to my friends and families, and also to anyone with Apple product issues. Thank you again, Jack! =)
The Best Experience!!!! He’s Really Fast And He Repaired My Phone When Literally Nobody Else Could My Phone Is Running Great 9 months Of Headache Fixed I Won’t Bring Another Device Anywhere But Here ... HIGHLY RECOMMENDED ⭐️⭐️⭐️⭐️⭐️⭐️
I walked in assuming that it would be a difficult repair and I would need to give up my phone for a week with the hardware damage it had, but I brought it into Jack and he took approximately 10 seconds to completely fix the issue (he had a special tool that I wouldve never had access to or thought to buy) and he did it at no charge. I would recommend him to anyone. He was nice, professional, and good at his job--a total breath of fresh air from going to Apple or AT&T, in my experiences.
Thanks for the great service! I’ve gotten to know Jack for a couple of years now and he has been providing very reliable and knowledgeable support throughout the years in a very personable and relaxed atmosphere with reasonable pricing and fast service as needed. Glad to have you in Ann Arbor!PS: always great to be able to come in for quick iPhone advice!
Jack and his colleagues are AMAZING! I took my phone elsewhere for repair (before I found 911 iPhone repair) and the other place butchered it. All I wanted to do was retrieve the data because I failed to back it up myself. I was told by the previous shop it was was a lost cause, I’ll never get my data no matter where I take it to. Took it to Jack for a second opinion and he got all of my data! When I arrived Jack had my info on a hard drive which he helped me transfer to my computer, then made sure the data took and that my phone backed up! He took his time and made sure everything was perfect. I highly recommend and have referred coworkers and friends to him.
Very nice owner. Helped me out with multiple phones.If your in Ann Arbor and need a reliable, fair priced phone repair.This is your guy.Thank you 911 repair
Jack is GREAT! He has fixed my phone on multiple occasions. Service is lightning fast and prices are more than reasonable. Jack is friendly and flexible, and even came in to the shop after hours one time to help me when my phone suddenly broke. I would highly recommend 911 Phone Repair to college students and anyone else who needs affordable phone repair on short notice.
The service was incredibly fast (I walked in without an appointment and was out within 20ish minutes), the repairs were high quality (new battery plus charging port), and the prices were phenomenal. It was overall an enjoyable experience, especially because Jack was very friendly and fun to talk to. Would recommend to anyone.
Excellent walk-in service. Identified the issues with and completely fixed my phone in less than 15 minutes. Cost less than my insurance claim. Some real freaky mannequins in the store to keep you company while you wait. Jack is always down to accept any gently loved mannequin donations.
Cannot recommend highly enough! I have typically gone to Genius in the past for phone repairs, and despite having some poor experiences, when the LCD I got replaced at Genius a couple weeks ago failed (after what wasnt even a bad drop to the floor!) I was ready to go back. It was only because they werent open on Sunday that I found my way to 911 and Im so glad I did! I called them, got an appointment, and within 90 minutes of the phone call was walking out with my phone good as new! Jack explained that the chain repair stores use poor quality parts to save money; for the same price I paid at Genius (actually a bit cheaper because he had a promotion going on for screen repair!) I got a top quality replacement (plus a tempered glass screen protector for free!) and it only took 15 minutes. Genius charges $20+ for the screen protector AND $20 for while-you-wait repairs, so in total I saved about $50 and got a part that will last instead of breaking the next time the phone takes a small tumble. Jack was really kind and knowledgeable, and explained the process and the tests he ran to make sure everything was working. The shop also has a nice atmosphere and complimentary beverages while you wait. Its never fun to deal with phone repairs, but I honestly felt great about spending my money here instead of a chain and only wish Id discovered it sooner! Thank you!
He really did replace my iphone Xr screen in like 15 minutes! Really cool guy and great service. He reassured me that if i had any issues that I could let him know and he would fix it. Screen looked and worked perfect.
Called Jack for a same day cracked iPhone screen repair and he confirmed he had time available and the parts needed. Came in about 10 minutes later and he quickly got to working on the phone. We sat in the quaint space for only about 15 minutes and then we were good to go! Nice and friendly guy, highly recommend.
Best phone repair experience by far and I’ve been to A Lot of places. Jack was extremely nice the office was cozy and adorable and he fixed it in minutes right before my eyes. I was shocked at how quick and professional he was. The quality of screens he’s using is great quality I can already tell a difference the price is great and he included a glass screen protector. Very happy I went to this location. ⭐️⭐️⭐️⭐️⭐️
I completely shattered my phone. I knew there was a phone repair shop down the street, and so I went there. I didnt realize that it was an iPhone repair, and I was worried my Motorola wouldnt be able to get fixed.Jack looked at my phone, and said hed be able to fix it. Unfortunately my phone isnt a common phone, so he didnt have the parts on hand. However, he was able to get the needed parts shipped overnight, and like that my phone was fixed in less 24 hours.Jack was also very professional, answered all of my questions, and gave off a welcoming and friendly vibe. I will definitely be going through Jack in the future.
I had an amazing experience. Jack was awesome and fixed my dad’s phone in just 15 minutes. He also put on a new screen protector on my phone and all for an amazing price. Loved the vibe in the place and was overall so happy with the service :)
Jack was awesome! We brought in our iPhone 7 that had just fallen and had a cracked the screen. He fixed it within 15 minutes. Was very professional and pleasant during the entire process. Offered us water and even put a free screen protector on our other iPhone. Great guy, running a great business! Thanks Jack!
Great service at a reasonable time and price. Jack is easy to talk to and cares about his customers. I brought in my old android phone (yes he works on those as well) for a battery replacement, and he not only was willing to service such a dinosaur (other places just told me to get a new phone) but he gave me a second battery free (under warrantee) after the first one turned out to be defunct! Thank you so much Jack!
Dropped in yesterday to get my screen replaced. Jack immediately started working on it even though I didn’t call ahead or make arrangements. He did a great job and it only took him about 10 minutes for a great price. He was super friendly and chatted with me the whole time. Can not recommend jack and his shop enough!!
I was visiting friends and family for game day and was frustrated that my son’s phone needed repair at this inopportune time. Jack was clearly very knowledgable about the products. He was personable, efficient, and went above and beyond the service needed. He also offered his service at very reasonable rates. He repaired my son’s phone, and added a protector to my own phone within 10 minutes. The repairs went well and I was back with my family on no time. I highly recommend his services!
I came in to fix my cracked and unresponsive screen. After going to one place my whole life, back where I live, I am never returning to there again! This whole place has an excellent and chill vibe, and the owner (Jack) is a wonderful man. In 15 minutes, I not only got my phone screen fixed, I got to learn about the imperfections and mistakes the last place did (including a shoddy made screen and removing all the screws without replacing them, just to have the screen click/slide in) and meet other people. Somehow less expensive than my old place, I got to come in the next day to get my screen protector fitted for free (none were in stock the day before, when I got it fixed). I would recommend this place to all iPhone users looking for an honest, fast, and enjoyable experience in getting their phone fixed.
What can I say about Jack? He was awesome. He worked quickly and kept me up to date in how my repair was going. His workspace is relaxing so waiting for my repair didn’t feel like waiting at all. I’d recommend him to everyone looking for a great price, great customer service and a really warm atmosphere.
Jack is the MAN! Was quoted outrages prices from 4 different locations for a full phone repair after it got crushed at work. Jack was able to fix it at 1/4 of the cost AND fixed it on the spot as opposed to a 10 day wait! I am SO happy right now!
He literally fixed my cracked phone in front of my eyes in about 10 minutes. The other store called 110, but he just charged me 85!!! Please go here if you need to repair anything. He knows what hes doing and its super quick, and cheap. Please go here!!
Jack at 911 iPhone Repair was a pleasure to work with. His prices were extremely fair and consistent with competitors and after further research found that his quality of replacement parts were of a higher grade than others! He was able to fix my cracked screen within 15 minutes all while holding a pleasant conversation to help pass the time. Highly recommend using his services in the future to anyone suffering from a dreaded cracked screen.
Fast service, a good price and a pleasant guy who stands behind his work. Couldn’t be more pleased and my phone is working great!Update 08/20: My phone had been having some battery issues, so I went back to get another new battery. Very nice new location in Nichols Arcade. He remembered me, tested the battery, honored his warranty without me asking or expecting it and replaced it for free! Went above and beyond, will continue to take my phone to him for any repair needs.
I had a great experience here today! I appreciate the careful and thorough service I received at 911 iPhone Repair. You get the heart-warming local business service here, as Jack walks through all issues clearly. The shop is well-decorated and a comfortable place to rest during your repair. A great place to go if you are having any issues with your phone.
I just spoke with Jack over the phone. Phenomenal customer service. I saw 116 reviews- all 5 stars and contacted him for audio chip repair. He doesnt do this job but will send it out. THIS is the place to go for your phone repair needs.PS: The service that I needed requires specialized equipment which requires sending the phone out. Jack gave me the LOWEST possible rate for this and upfront told me he is not making anything out of it. Well, he definitely earned my and my family/ friends business for all future needs. Yes
Jack is hands down the best place to take your iPhone. I made the mistake of going to the main phone repair shop in Brighton and they told me that my phone was a lost cause. Jack had it back in my hand and working with 10minutes of entering his shop.
Had a wonderful experience! My phones charging port was jammed, I took it to 911 iPhone Repair for help, on the recommendation of a friend. They immediately discovered that I had broken a charger inside of the port and easily removed it. The whole process took less time than it did for me to park and walk over to the shop! And on top of the quick service, it was free of charge! Thank you for your help!!
This guy is the best! He’s fixed my phone many times for very reasonable prices. Every time I walk in with no appointment and he completely fixes my phone within an hour while being sociable during the process. His studio is cute and inviting. Recommended!
They fixed my broken screen very quickly, at a great price and they are a pleasure to deal with. After the screen repair I took my iPhone in for a battery replacement and once again they were really fast and the price couldnt be beat. I recommend 911 iPhone Repair without hesitation.
If I could give it 6 stars I would. Only computer repair store Ive ever been to with a personality. Cleaned out my charging port for free and clearly knew their stuff. If you have any problems with your Apple products skip the genius bar and go here.
Super honest business run by a single guy, based on what I could tell. Speedy, professional, and reliable service in a convenient location. Jack fixed my phone really quickly and is down to earth. Good vibes
Jack is great and has been super helpful (and patient!!) with my very broken iPhone X. Hes got great prices too, which makes him my first stop when something goes wrong. With Jacks talent for repairs of all sorts and his kind attitude, I cant imagine a better place to go for smart phone help! 10/10 recommend
Jack did a great job of fixing my broken iPhone. He had to go above and beyond because Id broken several things inside the phone. Fast and courteous. We already have been back because my daughter dropped her phone. Hes great.
Wonderful experience! Needed a camera glass replacement on the rear camera, which Apple quoted me $350 for. Jack offered to do it for $30-40, which was immensely more affordable. However, since there was dust in the sensor that couldnt be cleaned (my fault), after spending an hour replacing the camera glass, he determined that the final quality wasnt up to his standards, and decided to charge me nothing for the entire job. Really nice person, really great prices, will come here again if I decide to replace my entire camera or for anything else.
My iPhone X was completely water damaged after dropping it in a lake 2 weeks prior to getting it fixed. I was hesitant to go to apple because I knew they were going to charge me a ton to get a new phone and the wait time and cost to get it fix would be well over 2 weeks and $300+.Jack fixed my iPhone X within 2 days (shipped part in 1 day & fixed it in the same day) and got me going to using my phone for class.Very personable, charismatic, funny, relatable, and a true asset to the Ann Arbor community.Get your phone fixed here, not Briarwood Mall. Highly recommend.
Called them up and they immediately fixed my iPhone, good customer service.
This experience was so great that I would buy myself a $200 plane ticket back to Ann Arbor to get my phone fixed here if/when I break it again. I broke my screen when traveling with some friends and called in. After the phone wasn’t picked up, he called me back to ask what was up!! Then, he fixed it within 15 minutes. Jack was super fun to talk to and made the trek through the snow worth it. Incredible. Stellar. Unmatched. Better than all the other options combined.
Best place I’ve ever been to get my phone fixed. It’s so fast, and you can tell he knows what he’s doing. Super friendly too. I wouldn’t go anywhere else for phone repair!!
Jack is an extremely kind individual. A must for all phone repairs in Ann Arbor. Extremely thankful for his willingness to help students in need and with a 15 minute repair time is amazing. I came in with my friend and he offered to replace my screen protector as well, which was extremely generous of him. 10/10
Brought in an iPhone X to get repaired. Was un repairable. Came back the next day to pick it up and Jack didn’t even have my name or info saved anywhere. My phone was disassembled and he couldn’t find my battery. He said “even if I find an old one I just want to get it back in there for you.” That was about a month ago. He still has my phone. Whether it’s inoperable, bricked, or whatever, just communicate. I even asked if he could fix my current phone and he said yes and took my info for the second time on a scribble pad. Haven’t heard back since then. I wasted $10 on parking for two days, and kinda had my phone ganked. I mean, broke or not, lemme get it back.. and how bout some communication. At this point it’s not even worth it for me to go back and pay another $5 to park and get the phone. But .. like what’s goin on with the phone .. and the parts for my current phone.. sheeshEdit: He did call me shortly after this review was posted. To his credit, he did explain what I wanted to know, but at this point I said to him that it would be more hassle than worth it to drive 60 miles round trip to have the situation rectified. My main reason for my 1/5 rating is a lack of communication, not having my customer information retained x2 days. I can appreciate that his microsolderist took a look at the phone, and that he didnt charge me, heck I was planning to give the dude a $20 if he had called me back to the shop to pick up my dead phone just because I appreciated his time. I wish no ill will, this is just my honest opinion. Ive let it marinade and Ill give you 2/5.
I took my iPhone here because my camera stopped working after a series of unfortunate drops. My experience here was great! The shop is set up so they are able to take apart and diagnose your phones problem right in front of you. Jack is very knowledgeable and professional. He patiently explained the repair options to me, going from most economical to most expensive. Unfortunately, my rear-facing camera needed replacement. Fortunately, it was done very quickly and deftly with high quality parts and a very reasonable price. Get your iPhone fixed here! What are you waiting for?
If youre in need of a quick, thorough, and professional iPhone repair, dont go anywhere near the Genius bar; you want 911 iPhone Repair. Service was prompt and competitively priced. Jack is an outstandingly professional and engaging technician and business owner with many years of experience in the field. I really enjoyed being able to watch the entire repair conducted right in front of me, it was as entertaining as it was helpful! Those of you who are privacy minded will appreciate that your property never leaves your sight for (Im assuming) most typical iDevice repairs.Unlike what you would find at a franchise or a mall stand, you can tell he genuinely cares about how his customers experience and prioritizes providing a high level of quality service. Oddly enough, after I left I wanted to break my phone again just so I could have another amazing customer service experience, which are really so rare to encounter these days. Thanks Jack, and good luck!
Jack is wonderful, friendly and smart. He did a screen protector for me. He is a perfectionist. I didn’t know how much one could care about small details. He also gave me some good tips on getting a phone case. Any iPhone problem, and Jack to the rescue!
Jack is the best!! He fixed my phone in 15 minutes and gave me a free screen protector. Then, 24 hours later when I broke said screen protector, he gave me a new one right after. The location has a nice vibe and pleasant music. 5/5.
I highly recommend 911 iPhone Repair and Jake. Amazing customer service and very affordable. Jake is so knowledgeable and such an expert at what he does. He truly wants to help his customers. When I called to ask about a screen repair for my Google Pixel 2 he informed me that a screen replacement would cost close to the price of getting the same phone on swappa. Mind you this information could have cost him a sale but if it was right for me that was all he cared about. He also quoted me at half the price of 3 other cell phone repair shops I called in the area (their screen repairs were quoted at more than the price of replacing the phone!) As he repaired my phone he gave me amazing advice on what to consider when I decide to upgrade my phone including how easy or difficult and expensive it would be to repair different model cell phones. This is extremely valuable knowledge that would have taken me hours to research on my own, but he was able to explain and convey to me in the short amount of time it took him to repair my phone. I am very grateful to Jake and will be sending my friends and family to him anytime someone needs a cell phone repair.
Can’t rave enough about this place! Stopped in to have my iPhone screen replaced. Very friendly, comfortable, and welcoming atmosphere. Jack was very pleasant to talk to and immediately made me feel like I could trust him and his work. 10/10!
Broke the screen on my pixel 4 which is relativley not as common. They got the parts next day and for a more reasonable cost than others in the A2 area. Quality of workmanship is good and my phone is back to new. Also, the vibe of the repair shop is pretty cool. Would recommend and when I break the screen again will have no hesitation going back.
A thoroughly amazing customer experience! Jack not only fixed my iPad port for free AND gave me a charging cable. He is a funny and charismatic self made business owner, has a convenient location, and has awesome device turn-around.Definitely will come again if anything needs fixing and highly recommend.
You know when you have found a rare hole in the wall gem that you need to remember for next time - 911 iPhone Repair is exactly that kind of place!From the quick appointment sign up, to Jacks great knowledge base and conversation, to the very Ann Arbor style of the repair shop, you immediately know you are in professional hands.My iPhone 6S had a cracked screen, dying battery and a charging port that was on its last legs. Jack replaced and meticulously tested all the faults I came to him with, in a timely manner, but with out cutting corners. All in all a very comprehensive repair that was very fairly priced.I will be taking any future phone repairs I have here; although I doubt Ill be back anytime soon, such was the standard of the repair service! 5/5
Very impressed with this place! I needed my screen replaced on an iPhone 6. Called ahead and they said I could come down anytime. They fixed my phone while I waited and I had a nice conversation with the repair person. The whole thing took 30 minutes. The screen matched the quality of the original. They also give a 90 day warranty, which is great. I highly recommend them!
Place is great and prices are very fair. Jack started dismantling my phone within seconds of me pulling it out and asking if it could be repaired. Hes quick, nice, funny and good at what he does. Would recommend to anyone.*Place is a little difficult to find -- its above Bo Schembechler store (entrance on right)** Had to return because I had another iphone issue. Experience was as good as the first time. Highly recommend.
Jack is an awesome guy, and provided me with exceptional service for a very reasonable fee. Specifically, he replaced my cracked iphone 6s screen; the phone is now as good as new.Additionally, for no charge, he removed a ton of lint from the charging port. This has noticably improved the phones ability to accept electricity and replenish the battery.Finally, the vibe of his shop is pleasant/chill/welcoming, and the location allows you to check out other shops if you want to drop your phone off and check back in 15 or 20 minutes.Breaking a phone screen sucks but this is the place to go if you need a repair/replacement.
I called ahead stating my problem and the person was able to diagnose the problem from my description. Then when I went in, it took all of 1 minute to take care of and the person said that they wouldnt charge me for it. They did say they liked google reviews though.
Literally jack is a king. My cousin thought it would be cute and drop her iPhone, which in fact she broke her screen:/. Literally took like 15 minutes for him to fix and he was super funny and easy to talk to! AND super affordable. He also helped me set up a new screen protector. I 1000000% recommend
I couldnt be happier with the experience at 911 iPhone Repair! Jack is very knowledgeable and was a pleasure to chat with while he worked. He repaired my water-damaged phone in about 30 minutes and at a very reasonable price. This saved me the hassle of buying a new phone, transferring all my data, etc. Thanks!
Service was outstanding, cannot recommend the store enough. i had the screen replaced. once the phone was opened up jack offered to replace the old battery at cost while he’s at it. turns out he didn’t have a battery for my phone in store, on which he literally got up and immediately drove to his supplier in detroit to get a battery for me, for free! i had my phone back and as new a good hour later. jack also walks you through all your options and generally provides a service level that is much beyond what you expect from phone repair stores. would go back any time.
Jack is great, he helped me in a clutch when I needed a special screwdriver to open a controller I owned. I called ahead to ask if I could just open it in the store and he let me stay in to finish up the job. He even watched over me working and was willing to give tips and pointers for free. Great attitude, clean shop, didn’t even want to accept my tip, great place 👍🏾
Jack has the best iPhone repair shop in Ann Arbor! His service and work are impeccable! With him you will not only get your phone repaired, but you will definitely be entertained by his witty humor and funny stories. Jack is the best in town, if not the best in Michigan!
Looks like the other reviews this guy has are the same as my experience meaning this guy is aware of the face id not working after he works on the phones and keeps doing it. repaired my screen, face id does not work and wanted to charge me 300 still LOL.
I wiped out on some icy pavement and completely shattered the front of my phone, rendering it totally nonfunctional. Id pretty much accepted that I would have to shell out hundreds of dollars for a new phone, but I rushed over to a nearby coffee shop, took out my laptop, and frantically ran a Google search for phone repair shops. The first thing that struck me was how high the ratings were for 911 Phone Repair. Given my past awful forays into iPhone repair, Ive become well acquainted with the scams seemingly inherent within the business. I know what youre thinking. Is this guy killing off everyone who doesnt give him a perfect review? No! Hes the real deal! For starters, he happily fit me in for a phone repair, even though I didnt call in advance and had less than an hour before my next class. The office looks like something out of an interior design magazine. He was incredibly nice and thoroughly explained that my phone had previously been repaired with inferior parts. He completely replaced the screen with genuine Apple parts and was sincerely enjoyable to talk to. On top of all that, he charged an extremely fair and affordable price and was done in less than a half hour. I dont usually write reviews at all (let alone lengthy ones), but I think honest work should always be rewarded. Totally saved my day! Seriously, dont go anywhere else for phone repair.
I’ve repaired iPhones myself since model 4 so when my teen cracked their screen again on a holiday weekend I thought we’d have to wait. Jack said he had the part, would be open on the 4th of July and in less than an hour the repair was done on the iPhone X at a fair price. Tremendous service I’d recommend without reservation.
A headphone jack broke off in my S8 plus audio port. 911 phone repair was the first place I called and they were super helpful over the phone. Said theyd do it for free and that it was totally possible and easy to pull it out if I had the right tools. Unfortunately, I couldnt get there that night and they were closed the next day.I took my phone to 2 different repair shops the next day as 911 was closed. One place told me $30 to pull it out and that Id probably have to buy a new port. Second place said $80 flat for a new port and that if the jack was pulled out or even attempted to be pulled out by me, Id cause even more damage to my phone.I went home after the 2nd shop with a set of dentists tweezers and pulled it out, and it works perfectly fine.Although I didnt end up taking my phone in to 911, Im very grateful that they were the first store I called and that they were so helpful and honest with me. If I hadnt called them first, Id probably have fallen for the straight up lies I was told at the other 2 stores and spent $30-$80 that didnt need to be spent.
Great prices and service while you wait. Jack (owner) knows a lot about iPhones and stands behind his work. The entrance on Main Street is next to the “Bo” shop, walk upstairs and all the way down the hallway.I was planning to replace my phone that had a broken screen, but a screen, battery and front camera replacement was around $110 on special, (prices and specials are posted in the shop). Well worth repairing rather than replacing!
I came in for a phone repair on my Pixel 2s faulty charging port. Jack thoroughly cleaned the port and fully restored its condition -- free of charge. The service and environment are excellent, and I felt very comfortable having my phone repaired here. Thanks, Jack!
10/10 Would recommend! I dropped my phone and shattered my screen at 6pm, called Jack and he could fit me in at 7pm and by 7:45 I was walking out with a perfect screen! Jack is very nice and also very knowledgable about this business. His shop has a nice atmosphere and is easy to locate. Would recommend calling first as you have to be buzzed into the building.
I called yesterday and he got me in today and out with in 10 minutes!!! Super friendly thanks again 💕edited: He didn’t tell me that the Face ID would permanently stop working should of went to the apple store were they charge the same and fix everything….
I just had my phone looked at after shattering the screen, and Jack did an amazing job fixing it! Very friendly and very professional. Kept the atmosphere lighthearted and in no way awkward. Keep up the good work!
This is the best phone repair place ever! Jack is very professional, knows the phones inside out, unlike many people who only knows how to change screens. He also won’t talk you into spending more money and genuinely cares about customers. Can’t recommend more.
Jack discovered my screen wasn’t cracked but that it was a screen protector with a crack. Since I had left my device with him he could have easily fooled me and I would have been none the wiser. It’s very refreshing to find a business this trustworthy! Definitely worth the trip downtown to work with someone this genuinely honest.
Jack was super quick and fun to talk to, which definitely isn’t always the case with places like this. His area was super nice to be in and not your typical cookie cutter phone store. If I lived in Ann Arbor he would absolutely be my go-to!
Jack is honest and will give you the best rate in town! Being able to fix any iPhone to look/ work like new. If you’re ever in a pinch turn to the best local technology repair place in A2. You won’t regret it when that Friday night 2am phone drop at Rick’s looks like it never happened by Sunday at 10am 👌🏼
I came in with a broken phone and Jack offered a data recovery option that fit my needs precisely. Jack is a responsive communicator and delivers personalized service. I would not hesitate to recommend his service to friends and family. His service exceeded expectations in every way.
I love this place! Diagnosed and fixed my Samsung S8+ within 2 days with no problem, explaining everything perfectly along the way. Very affordable and willing to work with you on payments too! Very conveniently located in downtown Ann Arbor too. Great guy, deserves your business.
I had a wonderful experience today at 911 iPhone Repair. I walked into the shop with a shattered iPhone screen and they were able to repair it within 15 minutes. I appreciated the quick turnaround time, reasonable pricing, and excellent customer service.
Called ahead to confirm an appointment (water damaged phone wouldnt charge), picked it up the same day. Saved time (Sprint would have taken a week), money (half the cost of my insurance deductible), and data (phone would have been wiped). On top of everything, the space is great and Jack talked through everything at an understandable level. If I ever have another problem, I will definitely come back!
Amazing and friendly service. This is the second time Ive had to have an issue fixed on my Iphone 5s, and have had excellent quick repairs done while I wait. No need to leave it and come back. I also find the downtown location easy and convenient. Everyone to whom Ive recommended 911 has thanked me.
I went in after breaking my iPhone screen and camera. Jack was so helpful and drove to Detroit to pick up the camera parts. He replaced my phone screen with a high-quality screen within 15 minutes! He also walked me through what he was doing and answered any questions I had. I would definitely recommend going here for any iPhone repairs!
Fantastic service! Friendliest in Town is an absolute FACT. No backrooms, No jokes, no ripoffs. Jack delivers incredible customer service and performs efficient and friendly work right in front of the customers eyes. True insight and true help. It would be foolish to go anywhere else for phone repair.
I was lacking a charging cable for a poorly charging phone. Not only did the owner immediately respond when I came in to the store, he helped determine the potential causes of my phone battery depleting quickly and provided a new charging cable to ensure my phone would properly charge. If I could give six stars, I would. Solid work, strong customer service.
Great prices with even better service. Personally being a very clumsy person, I have broken my phone many times and have been to many phone repair stores, however no other store could top Jacks quick service. If you come to 911 iPhone Repair, youre definitely getting the best quality for the best price.
My iPhone 6s screen was unresponsive and I couldnt restart the phone coz my home button was also broken. Jack opened it up, powered it off (by removing and putting back the battery) and restarted it. That fixed the unresponsive touch screen problem. That took less than 15 minutes and it was free of charge! I highly recommend Jack, hes knowledgeable and very friendly.
I had a very miserable experience with 911 phone repair. I came in to get my phone repaired due to a broken screen. The first issue is that when you arrive, they require you to call to get serviced. This seems counterintuitive to me given that my phone is broken so I cant call. I was then told to wait while he repaired my phone once i asked a stranger to call him for me. He then tells me he doesnt have the part to fix my phone so he tells me to come back the next day at 1:00 and he will fix it. I come back the next day at 1 and run into the same issue of having to track him down. Once I track him down again, he tells me he doesnt have the part, AGAIN. A full day was wasted trying to get my phone fixed here. Completely unreliable service and very unprofessional.
Walked into the store with a broken phone during my lunch break and left the store with a fixed phone within 20 minutes. My phone screen has never looked better, and he even replaced my battery for free. Great environment and cool place! I highly recommend getting your phone fixed at this store.
Jack fixed up my headphones really quick. He ordered all the parts it needed and handled everything on his own. He was extremely accommodating and is a dope person. Highly recommend for whatever fixes you have.
Jack is top shelf. Went in expecting to need a new lightning port and he fixed for free. Also replaced the screen and battery in my 7+ for far less than I expected. Phone feels new again, thank you!
I was just about to order a charging port and all the special tools to replace the port on our iPhone 6s. So happy that Jack was able to fix it with just a cleaning! No charge either. I will definitely be bringing our iPhones here to be serviced in the future.
I dropped my phone and smashed my screen protector, expecting the fix would cost me at least $40 (I’m from NYC and that’s what they charge there). 911 Phone Repair fixed it completely for free! Super quick and easy, and the man working there was very kind. 10/10 would definitely return if I ever break my phone again.
I dropped in today for a charging port cleaning and got a free (!) tempered glass screen protector! I tried to give Jack a tip but he insisted that it was all part of the service. Jacks awesome and theres a great vibe inside the shop too.
Jack was so helpful when my phone screen broke even though I have a phone thats hard to fix. Hes friendly and great to talk to and he really knows what hes doing. Thanks!!
Poor communication. Jack kept my iphone for an entire week after saying he would have it ready for me in one day or at least have an answer about what was wrong. He never called me once to update me on the status of my phone, if it was repairable or if I should pick it up. He gave endless excuses and I just ended up having to call him 4 times to schedule pickup, then he waved to me and said “sorry”. All he had to do was communicate because I was in absolutely no rush, the entire situation was stupid and avoidable.
I had a great experience at 911 iPhone Repair today. Great customer service. He fixed my phone so quickly and gave me some great advice. I would totally recommend this to anybody who has a phone emergency.
Jack repaired my boyfriends phone very quickly and ended up taking a look at my phone as well for free. He was very friendly and has a lovely shop. Highly recommend!
Stopped by for a new battery. Jack was super nice! He told me about how they generally degrade, what I can do to minimize drain on it, and which apps to disable. All this happened within 15 minutes! He fixed it while we talked and I was out the door shortly. Come here for your repairs! These guys are killer!
Service is amazing! Jack went out of his way to come into the store, earlier than usual, fixed my iphone in five minutes. Highly recommend!
Havent left a review on something for years but this guy did a great job and was very friendly! Fixed a completely cracked phone that had a half blacked out screen in 20 minutes warranties everything and gave a free screen protector. Couldnt ask for more
Amazing service!! Jack is very knowledgeable and super friendly. He wants the best outcome for his customers and their phones. Hands down the best repair shop I have ever been to.
Shannon was extremely professional and had excellent product knowledge. I felt very comfortable with their pricingand service.He was very personal as well. I was in a hurry to get to my daughters softball game and he to finished the transactions rather quit and even asked about my family and shared a little about his family. Great experience over all.
What a great place! I was having issues with the charging port on my phone and was fully expecting to spend $100 to get it replaced, but I brought it here and turns out it just needed a good cleaning, and they did it for free! On top of that, theyre in a convenient location, have very convenient hours, and promptly answered the phone to answer my questions. Quality stuff.
We had a broken screen repaired very quickly! We had the screen replaced before with a dead spot. Jack did a great job and tested to ensure all was working well
My phone kept restarting and I thought I would have to wait over a week without a phone for an appointment with apple. Jack was extremely helpful and figured out my issue within a minute! Highly recommend!!
Jack was very helpful and did a great job repairing my phone. He was knowledgeable and answered several questions I had regarding sim card tray. I will definitely do business here again and urge others to do the same.
Great service! The owner made sure to explain how everything worked and why my iPhone’s screen was getting worse, which was pretty interesting.Went in with my phone slowly dying cause of water damage and now all functionalities work! Truly recommend! Also he did my check up and all services for free 😁
Quite friendly people. Though my issue was with an apple watch and they didnt have the service for that, they were kind enough to let me know other places that might.
Jack was very transparent in his repair. Good communication and pricing, and great conversation also. Bring your phone here even if its not an iPhone!
Although it turned out that my iphone could not be fixed, Jack tried everything that he could to bring my phone back to life and he also gave me a lot of advise regarding what my next steps should be. I would absolutely recommend him as your first call for any urgent phone situation.
Jack is responsive, helpful, and nice. This was by far best tech repair store Ive ever been to. The price was fair and the service was done quickly but intentionally.
The service was quick and convenient on a weekend day. It had all necessary supplies and tools to repair my broken phone. I was given a diagnosis on my phone and was informed of the water damage I knew already existed. Great Friendly Honest staff!
Wow! He is amazing. Fixed my iPad in 3 minutes. 10/10 recommend. Fast, easy, kind, good price—best place around.
I had a great experience getting my phone fixed here! Jack is super knowledgeable and friendly. Service was fast and fairly priced. I highly reccomend!
Best if home repair shop in Michigan! Really professional makes you feel welcome. The repair was done fast and without problems. Plus he gave me a FREE glass screen protector.
Efficient, smart, friendly but not too friendly. Exactly the place you want to go to get your phone fixed. There are other choices but I’m pretty sure Jack is the one.
I’m a busy broke person, convenient hours and availability as well as flexible pricing! Really good service and was fast. Jack was super friendly and straightforward. Super helpful, if I ever ruin my phone again I will gladly come back.
I had a problem with my phones charger port and was actually pretty concerned about it. It turned out it just needed cleaning, which Jack did quickly and neatly. I would definitely come back if I needed further maintenance!
I am SO HAPPY with the services I received here. I want to break my phone again just so I have an excuse to come back! :~) Pricing 10/10, speed of services 10/10, and easily accessible. Will be recommending to all friends and strangers who need phone repair. My phone has been born again!!!
Jack is THE BEST! I’m so grateful for his knowledge and his diligent work.
Holy smokes, this place is awesome! Saw their sign while walking around Art Fair and stopped by to get my charging port fixed. Jack explained what was wrong, performed a cleaning, didn’t charge me, and even gave me a free screen protector. Called it a courtesy! I’ll defintiely be back if my phone ever breaks. THANKS JACK!!!
This guy is a master of what he does and he breaks it down in ways that are easier to understand than 3rd grade arithmetic. Ive never felt more at ease as someone pulls apart my iPod in front of me. In addition to helping my family and I with our apple troubles hes also provided much wisdom in the computer part of my life. Jacks a jack of all trades and hes mastered em.
Jack was great with my broken iphone. Came in and he was done in 15 minutes. He walked me through his whole process. I will definitely come back with all of my phone repair needs.
10/10 would recommend. It was super fast and I loved getting to see the repair happen. My iphone was run over by a car but somehow it works perfectly now. By far the best experience Ive had at a phone repair shop. Im sure Ill be back soon...
Quick & Fast makes your phone perform like a new one ⚡️
Knowledgeable, efficient, and super helpful! I was freaking out after I cracked my iPhone visiting friends at U-M. I walked right in and Jack replaced the screen in 20 minutes. I was in and out with my Iphone 8 good as new!
Aside from Jacks ability to fix my cracked phone screen within a conversation, his office was warming and welcoming. Would definitely recommend for prompt and friendly service!
This place is a happy spot in Ann Arbor. I went to repair my phone, and I felt so comfy and relaxed. The service was perfect, my phone is working good, and I came back with my friends. I highly recommend it!
Jack is Very helpful. He tried his best to solve water damages and stop the dying. In addition, he would be very patient to explain the condition of the phone to you! Highly recommended to everyone needs a hand.
Lifesaver! This is THE place to go when you need help. SUPER fast, knowledgeable, and friendly. If you have a phone issue come here right away!!
Jack is great. He helped me procure a secondary iPhone and helped me with my android devices as well. Best iphone repair guy in Ann Arbor! Thanks Jack!
This place is great. Jack is friendly, professional and very personable. He tried everything to get my daughters phone to work, only to find out it was a hardware issue. He even went above and beyond trying to find someone who might be able to get data from it despite the error. Great place
Great, fast service. In and out in 30 minutes. The repairs are done right in front of you in a beautiful space in downtown. He replaced parts that previous repair paces had taken out. He took the time to walk me through the repair process and show me all the parts. Offered to repair anything for me anytime I’m in town. Highly recommend!
This place is awesome! Jack is a very polite, patient, and knowledgeable business owner and a phone repair specialist. Got my phone fixed in 10 minutes. Also, I was at the office on Saturday but he was not there. He felt bad and offered to fix my camera for free. Although it cost very little but it is still a very nice gesture.His office is also NOT the typical phone repair place that you would think. In fact, it is more like a coffee shop with an awesome vibe. There is cute furniture, whole wood table tops that Jack built himself, Marshall speaker with excellent jazzy Brazilian music. If you are looking for a great phone repair, this is the place. If you are looking for a great phone repair and also a new experience that wows you, this is the only place.
Great service, went above and beyond what I needed. Speedy repair and affordable pricing, much better than other repair shops I have been to. Would definitely recommend. Down to earth great customer service.
The technician is very skillful! There was a broken end of my headphone wire that got stuck in my iPad for over a year. I visited a lot computer shops on/off campus (including the official Apple ones), and those technicians were not able to help me on that. Moreover, he did not charge me for it!!
Amazing customer service over the phone! Called for an issue that i was thinking would cost me $75 but the gentlemen from 911 iPhone repair talked me through the proper cleaning process now my iPhone works great!Thank you for your help!
Unbelievable service! Visiting this tucked-away shop is like having a personal iPhone repair tech. Jack sat in front of me, fixed my phone, and told me about the process, all with a great sense of humor.
Jack was awesome! He fixed my camera and entertained my kids at the same time, I will definitely be back. Highly recommended! Thanks Jack!
Mr Jack fixed my iphone free of charge. Amazing service and great guy! Would definitely recommend !
Kind owner, very efficient fix for a stuck button on my iphone!
Cracked the screen on my pixel. Called up Jack and in two days I had a new phone screen. Impecable service could not recommend enough. Also the office has a nice vibe to it.
I couldnt be happier with the service from 911 iPhone Repair. These guys really know what they are doing, and theyre not afraid to explain and show you every step of the process throughout the repair. If I ever need another repair, Ill be sure to return to these guys!
Excellent experience! He is very knowledgeable and explains the process. Also, a free tempered glass on your phone with the repair. If anything goes wrong later, you call him and he will help you out.
Did an excellent job fixing my phone after it was severely damaged. very nice atmosphere in the shop, felt extremely comfortable and only took 10 minutes!
Great customer service, he gave me tips that he wouldn’t necessarily benefit from. Also a really competent guy and knows what he’s doing. Can usually make repairs on the spot and definitely cheaper than any other place you’ll find around.
Truly great service. I was wary of going to a third party to have my screen and battery repaired but They were friendly, professional and all work was done right in front of us. Definitely recommend.
Extremely good service and quality products. They fixed my iPhones screen and replaced the battery in less than 20 minutes and helped me with other questions I had. I totally recommend this place.
Jack is very knowledgeable and gives great advice about phones, the diagnosis of your phone and what to repair and price ranges. And he gives out free water!! 👍🏼
We came in with a tempered glass screen protector issue, and they took care of it fast and easy and put on the brand new one right after! 100% recommend for all iphone issues!
Genius, his knowledge and generosity, rarely paralleled especially in one so young. In this world of darkness he offers light, on your phone. He knows how to make it work. Go there and be nice.
Jack is a really nice and honest guy,I would definitely recommend anyone needing fast phone service here!
Jack’s such a nice and down to earth guy. He fixed the phone and the prices are reasonable. Definitely would recommend ❤️
Jack is ahhhhh-mazing. He does walk in appointments and his shop is so homey. He does the repair in front of you, no magic curtains.I WILL ALWAYS GO THERE!!!!
My experience being in Jack shop, was an experience to do business with him when needed, Jack repaired my IPhone screen an IPad 3rd GenerationI’ll definitely tell friends an family about such great service! ✌🏽
I have an iPhone SE and thought that it would take a while to find replacement screen and battery, but my phone was fixed in less than half an hour. Strongly recommend
Jack does great work on Main Street. Came in and he gave me a free glass screen protector with a diagnostic. Don’t go anywhere else.
Jack is simply the best. I wish all people would care as much as Jack. I wish him the best. Please support him we need more people like him.
Jack was professional and took the time to explain what was happening with the repair. He uses high quality parts and I’m very happy. I highly recommend his shop!
Jack is super great! He has a rock solid warranty and let’s you watch the repair. I wouldn’t go anywhere else!
Jack is awesome!! So professional and timely with repairs. Very friendly service provided, you won’t leave disappointed as everything is reliable and well repaired with care.
My husband just took his phone in because he dropped it at work and the guy there did an amazing job! Fast, reliable, friendly service. I would definitely recommend this place!!
Fast and friendly service! My iPhone charger port was jammed with another part and they were able to get it fixed in less than 10 minutes.
Very Amazing. He didn’t let us pay, answered a million questions and gave us free screen protectors. His shop was great too.
My phone screen was cracked and the guy working at here was super honest about my best options (including getting a refurbished phone elsewhere). Great service and very friendly!
Fixed my phone in 15 minutes or less for a really great price. jack is friendly and the space is really comfortable!
Great job on my new battery for my old iPhone. He was quick, took his time but didnt waste any time, and pleasant. Ill be back with another old iPhone for one of my kids.
Came by for a quick and easy repair after briefly speaking on phone. Had battery replaced and learned a lot about the phone! Very friendly, will be coming back here for any future phone repairs
I’ve fixed my screen here twice so far and I am 1000% satisfied with the professional and honest work done by Jack, as well as the customer service provided.
Excellent service. Went in for a new port to be installed and he cleaned the connector our. Good as new! Will definitely go back if something worse happens to my phone.
Had bad water damage and phone wouldn’t turn on but 911 iPhone repair took the time to open my phone and address the problem. The technician truly wanted to help me and fixed my phone! Truly recommend this place.
More than just a phone repair service. Great hospitality, customer service, helpful with questions and extremely helpful. 100/10 would recommend to anyone. Im clumsy so I will definitely be back soon :(
Had a great experience, the guy was really nice and helped me with a really weird problem with cellular. Explained every part of his process and had great conversation. Was honest and sincere.
Walked in to replace a home button and they did it on the spot quickly and they were super friendly. Would recommend to all iPhone users!
Jack was very nice and fixed my phone for free. We really appreciate it...he was very knowledgeable.
Cracked my screen at night and was easily able to schedule an appointment for the next morning. Quick and excellent service! Overall a great experience.
Wandered in and watched my phone get repaired in front of me, got charged about the same as I have in the past for worse parts & longer wait times. Super professional service, highly highly recommended.
Jack be protecting phones left and right! Swell dude, great service, great all around. Go see him for all your tricky phone needs.
Jack was really helpful. Quick service, good price. Wont hesitate to use him again.
Jack fixed my phone. Absolutely a dream experience. Don’t go to your phone store. 911 iPhone repair is quick and easy
Jack was fantastic, helped my friends device very quickly and threw in a new screen protector for me. Awesome place
Fantastic and convenient service, I was in and out in 20 minutes with a new phone screen! Professional environment, high quality replacement parts, and fair prices!
Got my iphone SE screen fixed real quick. Also, Jack is a very down to earth guy.
Jack was super nice he fixed the phone right in front of us and gave me a free screen protector.
Total reviews rating 4.9
199 Reviews for 911 iPhone Repair 2023:
Review №1
2022-01-13My girlfriend’s iPhone XS screen was badly cracked and flickering, and we went to Jack to get it fixed. He needed to order the screen, and let us know as soon it was available. Only took a couple of days. When we came in, he did the work right away and it was done in 20 minutes. So far as we can tell, the quality of work is excellent, and the phone looks and feels as good as new. The shop is a little messy and very eclectic with funky mannequins and whatnot all around. It’s a great atmosphere and fits Jack’s personality. We will be back if we ever need another phone screen. 10/10
Review №2
2022-01-13My phone screen was busted to all hell and glitching, and Jack fixed it in only a few minutes! He has excellent vibes, and the shop has some funky decorating. But more importantly, great value and work done in a timely matter! I’ll be recommending this place to everyone, and will gladly return again if I have any other issues.
Review №3
2021-12-02Jack is super nice and responsive! I was able to walk into the shop and get my phone screen replaced literally in under 15 minutes. Paid a decent amount, but other places would probably have you leave your phone at their place for a few hours for the same price, so I was happy to pay for service here since it was so fast. He’s incredibly knowledgeable and friendly! Chill guy, down to earth, knows his stuff.
Review №4
2022-02-11I busted the screen on my phone really bad. I was going to have to pay a ridiculous amount of money as a deductible before my insurance would fix my phone. I went to Jack and paid way less and it only took 15 minutes for him to repair it. He was very pleasant to talk with as well! I definitely recommend this place.
Review №5
2022-05-31Absolutely great service. I thought the 5 star reviews were fake but its legit. I came in for a data recovery on a water damaged iphone and he was able to recover all my stuff in no time flat. And even though I forgot some passwords along the way he was able to find a way to transfer my data to my new phone. Even offered to fix the damaged one for a low charge but I needed to upgrade anyway. Very funny guy as well.
Review №6
2022-02-24Located conveniently near UofM central campus, 911 iphone repair was quick to respond to my need for a screen replacement when the display suddenly stopped working. Jack was very efficient (less than 10 min!), great to chat with in the process, and clearly knows what hes doing. Highly recommend not even considering anywhere else for phone/small device repair
Review №7
2022-06-08LOVE. the atmosphere of the place. Was in need of a literal 911 situation and came in and the worker guy legit saved my life lowkey.... LONG story short: the Jack guy was very transparent, informative, and calm with all my questions.... Also he can fix laptop screens!?? WOW. 5 stars. Shout out to 911 iPhone repair and Jack. LITERAL lifer. saver. Gonna purposely throw my phone on the ground to have an excuse to come back.
Review №8
2022-05-04Called up there a few days ago for them to clean my phone, didn’t charge me a penny and he said it would only take him 2 minutes which I didn’t believe. Got there and everything he said was correct. Great local place to go to for phone fixes and getting them cleaned. Highly reccomend.
Review №9
2022-05-19I was here just an hour ago and I loved it, Jack helped us out a lot and there is no other phone repair that I would ever go to, I have already been here once before and was totally satisfied with the outcome. Thank you for existing Phone repair place!
Review №10
2022-06-02Jack went above and beyond expectations in helping my friend and I out! His shop is safe and comfortable… and how convenient it is in Nickels Arcade! I recommend this place to anyone and everyone!