AAA Self Storage

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Name: D**** C***
Date: 2024-03-31 06:00:14
Rating: 4
Comment: The staff are so kind and I rented the second floor, but Im satisfiedThank you, Ralph Espalin

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Name: L***** R****
Date: 2024-03-19 00:06:06
Rating: 5
Comment: Found the staff very helpful and supportive. Answered my numerous questions. Only issue is lack of lighting inside of unit must rely on hallway lights.

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Name: L*** C********
Date: 2023-12-22 00:38:07
Rating: 5
Comment: I think you only have one opportunity to give a first impression, this place did ! I was impressed how clean, well organized, service was awesome, even tough it may sound like I’ve got paid to say this, no! I didn’t ( I wish I did ) no, they really deserve a good pad in the back, specially Ralph this guy knows what he’s doing, very professional, and personal explain everything very well, in other words, go and have a good experience with them, I’m very pleased!!

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Name: S******* P****
Date: 2023-12-14 00:25:59
Rating: 5
Comment: The process ofopening the storage was very easy and quick I called and spoke to the manager or main man who works there and came in to take a look at it he was super nice and quick knowing I was with a 4 year old We start moving things in this week so i’ll update in a few months

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Name: C****** S*******
Date: 2023-12-13 18:45:16
Rating: 5
Comment: Ralph is the best and prices are fair It’s safe and secure .I have 2 storages there ne for the RV and a unit also

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Name: R*** R***
Date: 2023-12-05 17:57:03
Rating: 5
Comment: Excellent storage

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Name: J***** G*****
Date: 2023-11-03 02:51:21
Rating: 5
Comment: Location is clean and secure. Office staff was friendly and whole check in process was fast and easy. Very good rates as well.

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Name: J**** C*****
Date: 2023-10-25 12:21:38
Rating: 5
Comment: Exceptional customer service, the manager is friendly and accommodating. Clean and secure facility. Only thing I would change is the hours because they close do at 6pm but beyond that it is an ideal storage facility.

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Name: P***** M********
Date: 2023-10-22 23:41:43
Rating: 4
Comment: Nice storage but limited hours and kind of expensive

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Name: M*****
Date: 2023-09-24 17:33:24
Rating: 5
Comment: AAA self storage was a great help to me. The customer service was excellent..They accommodated all my storage needs and I recommend AAA self storage to any and all..

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Name: C******** B*****
Date: 2023-09-21 03:10:46
Rating: 5
Comment: Very happy with service, price, availability and cleanliness at Aaa Storage, Saturn Drive, Huntington Beach. Ralph was super helpful and responsive. Highly recommended! 👍

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Name: A** M********
Date: 2023-09-10 01:27:24
Rating: 5
Comment: Quick and easy...signed up for storage. I like the fact that someone lives there to watch over my things that I am storing. Nice clean facility.

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Name: B***** B*****
Date: 2023-09-02 00:46:50
Rating: 5
Comment: Such great service here! The manager, Ralph made sure to show me the unit before renting and was so helpful. Definitely a personal feeling here, which makes it so much easier when trusting a site to store your things!

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Name: D***** K**
Date: 2023-08-15 20:58:02
Rating: 4
Comment: Service was accommodating to me & my special needs. Ralph was so polite & helpful.The unit I have has a light in it, very helpful.

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Name: Z T*
Date: 2023-08-15 05:51:20
Rating: 5
Comment: Very helpful and courteous

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Name: A***** M*****
Date: 2023-07-15 00:35:06
Rating: 5
Comment: I like this place a lot! Safety is stressed here, so I have the utmost confidence that my belongings are safe here.

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Name: S****** N*****
Date: 2023-06-15 00:26:31
Rating: 5
Comment: I used AAA Self Storage back in 2018 and had such a great experience that when I found myself needing storage space again currently, I called to see if Ralph was still in charge over at the Huntington Beach location. Talked with Kim, who let me know Ralph was still there. And she was super helpful.Ralph has great customer service/people skills and truly cares about his job and his customers.

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Name: K** K**
Date: 2023-06-06 00:06:58
Rating: 5
Comment: Its kool.... safe for my RVs

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Name: D***** S*******
Date: 2023-05-29 14:00:35
Rating: 5
Comment: 100% recommend this local, independent storage facility. It is well-maintained and the personal service and pricing can’t be beat.

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Name: S***** B*****
Date: 2023-04-10 13:25:45
Rating: 5
Comment: Excellent customer service and i feel very safe leaving my stuff there very secure.

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Name: A*** L*********
Date: 2023-04-09 01:11:15
Rating: 5
Comment: Very helpful and friendly!

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Name: S**** B****
Date: 2023-04-01 00:50:01
Rating: 5
Comment: Lisa, the desk was wonderful and very thorough and very helpful. The facility is great and I have no complaints.

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Name: S**** K******
Date: 2023-03-20 00:26:22
Rating: 5
Comment: I have had a storage unit at AAA Self Storage in Huntington Beach for a few years, but I’m living in Colorado now. Recently, I discovered that all keys to the unit’s lock had been misplaced. Ralph and others at AAA found a way for me to handle the problem long-distance. They couldn’t have been more helpful.

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Name: E*** M******** F*****
Date: 2023-02-22 23:32:48
Rating: 5
Comment: Lisa and Ralph were a pleasure to deal with. Great communication, fantastic service, and I felt totally confident that my property was in safe and secure hands. Great Value as well! Highly recommend AAA Self Storage

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Name: B**** B******
Date: 2023-01-15 00:46:19
Rating: 5
Comment: The people in the office r really nice and helpful ..

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Name: L**** R********
Date: 2023-01-13 23:11:25
Rating: 5
Comment: Great experience working with AAA Self Storage! always friendly and professional. This will be my second time working with them and I will continue to do so in the future.

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Name: E**** P******
Date: 2022-12-21 09:13:06
Rating: 3
Comment: Very easy to rent a unit. Friendly and helpful staff that go the extra mile.

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Name: L****** S*******
Date: 2022-11-28 01:30:44
Rating: 5
Comment: Awesome, safe place to keep our valuables.

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Name: L***
Date: 2022-11-04 16:43:49
Rating: 5
Comment: Excellent customer service, very professional and friendly!

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Name: H***** M********
Date: 2022-11-01 21:30:50
Rating: 5
Comment: Excellent service

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Name: D*** Y****
Date: 2022-08-17 15:51:04
Rating: 5
Comment: Excellent storage facility

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Name: P******* C*****
Date: 2022-08-15 09:51:16
Rating: 5
Comment: Amazing folks always helpful always professional. Cannot say enough about tge nice part of these folks.

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Name: S********* H*
Date: 2022-08-05 01:43:31
Rating: 5
Comment: Friendly staff, very clean business, great prices

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Name: Y***** E R********
Date: 2022-06-19 05:18:54
Rating: 5
Comment: Kind and personable

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Name: J**** L*****
Date: 2022-04-10 17:43:13
Rating: 5
Comment: Very impressed with the level of professional courtesy of Ralph, the owner. For the security of your property and others, Ralph is very clear about the rules and guidelines for the storage unit complex. He also lives onsite so theres this added incentive if safety of your belongings. On top of everything, AAA self storage offered the best price for a 7x12 unit. The pricing is compressive with other local storage companies, after searching around. This was the most affordable option for me. I highly recommended to anyone.

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Name: A***** S****
Date: 2022-03-19 05:00:17
Rating: 5
Comment: Great costumer service and varieties of options of storage units

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Name: R**** L*******
Date: 2022-02-28 02:27:42
Rating: 3
Comment: Good storage space in a good location for a good price ! This met all my storage needs and I would definitely consider renting from this place again. !

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Name: N**** R****
Date: 2022-02-23 03:26:26
Rating: 5
Comment: My whole experience was very positive from the very start to the end of my transaction. Ralph was very attentive and courteous. He took the time to make sure i had the space that was right for my needs. I tried several other places and always had to leave a message. One call to AAA storage and my problem was solved same day. I am very happy with the service i received.

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Name: C***** R******
Date: 2022-02-09 02:02:11
Rating: 5
Comment: Best self-storage place around.

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Name: J** G****
Date: 2022-02-05 00:02:54
Rating: 5
Comment: I have been renting a unit there for one year with zero problems. Staff is always helpful and professional. Only thing I dont like is they close at 6:00pm and I wish they were open a couple more hours.

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Name: J*** B*********
Date: 2022-01-23 16:56:45
Rating: 4
Comment: This is a very good place. The management is good and are responsive and helpful. The building is excellent on the first floors, while the second floor has easy stair access, with good but older elevators.The only suggestion I might have would be to increase the available lighting on the inside areas/units. It is very dim.

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Name: M****** L****
Date: 2021-12-20 18:00:25
Rating: 5
Comment: Ralph is great and the storage was easy to use, well priced, and exactly what was needed

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Name: M**** N******
Date: 2021-12-20 01:51:01
Rating: 5
Comment: Moving is struggle! Moving and temporarily needing a storage is an even bigger struggle! Ralph and Lisa made the process go so smooth! They answered my million of questions. I felt at ease with knowing my stuff was here and safe!

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Name: m****** m*******
Date: 2021-12-14 19:15:43
Rating: 1
Comment: After you pay one price to move in, they keep raising it and adding fees, and must buy their lock...pay more more more...because theyre holding your stuff HOSTAGE

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Name: R** D****
Date: 2021-10-20 17:23:19
Rating: 5
Comment: Very helpful when I needed storage right now.

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Name: D**** P*****
Date: 2021-08-05 22:14:30
Rating: 5
Comment: Thank you Ralph for EVERYTHING, you were GREAT, friendly, and VERY HELPFUL during a chaotic move. You helped make the change smooth.

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Name: A***** G****
Date: 2021-07-21 17:36:26
Rating: 5
Comment: Great friendly and helpful staff. Loved the fact I was able to rent their moving truck, came in really handy! The location pretty quiet and drama free. Would recommend!

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Name: J**** B******
Date: 2021-07-17 06:40:09
Rating: 5
Comment: Staff have been friendly and helpful. This is my first storage experience everything has been good. Wish the times to access the units was more convenient but thats not a deal breaker for me.

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Name: r*** b********
Date: 2021-07-13 16:55:01
Rating: 5
Comment: Staff is very friendly and helpful.

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Name: J*** E****
Date: 2021-06-22 01:58:36
Rating: 5
Comment: Linda was awesome. Extremely helpful staff.

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Name: J****** C***
Date: 2021-06-10 23:04:46
Rating: 5
Comment: Great experience! I was given amazing customer service by Ralph! Thank you AAA Storage!

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Name: A***** M*
Date: 2021-06-06 20:22:52
Rating: 5
Comment: Very helpful in procuring the storage unit that met my needs!

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Name: G****** M****
Date: 2021-05-13 13:43:09
Rating: 5
Comment: AAA Self Storage took the worry and hassle out of storing. The manager, Ralph, is friendly, attentive, and willing to drop everything and assist customers. We rented the courtesy moving truck for a day and that experience was completely hassle free. There are a lot of options when it comes to storage, I would highly suggest selecting AAA Self Storage!

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Name: D***** W***
Date: 2021-05-08 21:15:56
Rating: 5
Comment: Great job

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Name: B**** D*****
Date: 2021-03-01 08:44:21
Rating: 5
Comment: Excellent Customer Service and Attention to Detail by Ralph Espalin, Onsite Manager in Huntington Beach who takes a very proprietary interest in the high quality service provided to his customers and the AAA Storage experience. Ralph and Lisa have earned my trust and totally deserve my 5 Star Rating! Thank you for the Excellent Service and Peace of Mind!

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Name: D T*****
Date: 2021-01-19 18:14:09
Rating: 4
Comment: Moved in a few days ago Ralph made it really easy so far so good thanks

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Name: J******* H******
Date: 2021-01-13 20:44:58
Rating: 5
Comment: Love it here

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Name: C***** C*****
Date: 2020-11-13 00:00:43
Rating: 2
Comment: Service was not good. I brought in a coupon from their website and Ralph tried to Jack me around saying he didn’t know about that coupon. Hours are not good even though the manager lives on site. I would avoid this place because there are many other storage places available

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Name: K***** N*****
Date: 2020-11-04 16:48:31
Rating: 5
Comment: Ralph is wonderful, very helpful and very pleasant to work with

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Name: C******** K*****
Date: 2020-11-02 21:55:21
Rating: 5
Comment: Finding storage space for our trailer was SUPER EASY thanks to the people at AAA Self Storage! Everyone at this location was very responsive when I was looking for storage. Theyve been very helpful and friendly anytime that Ive stopped in, and Ive never had any trouble getting my boat trailer in or out!

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Name: c************
Date: 2020-10-05 02:25:43
Rating: 5
Comment: These guys are great. The manager there is proactive about who goes in and who goes out. They have cameras throughout. I didnt know im suppose to punch in my pass code even when the person behind me opens the gate. I was eventually greeted by the manager asking who I was. To me that shows an effort to keep thieves out. I gladly told them who I was and where I was renting and they kindly let me know to check in so they have a registered way of knowing whos in and out. Never had attitude from any of the staff. Been with them for about 4-5 months.

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Name: A** P******
Date: 2020-09-27 21:22:40
Rating: 5
Comment: Street is a good place to park

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Name: S***** M******
Date: 2020-08-23 01:24:51
Rating: 3
Comment: Im new to this storage facility and I would give it a 5-star rating if it wasnt for the fact that is not climate controlled I mean its so sweltering hot at this time of year in right now Im particularly try and organize and prepare for the holidays ahead

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Name: K** M***
Date: 2020-07-25 14:35:28
Rating: 5
Comment: Ralph was super friendly and helpful when I was in need of storage space and had many options for me to choose from. I ultimately decided on a unit and he was able to secure it for me, as I was not going to move in for 2 weeks. A week later my situation changed and I no longer needed the unit and he was very accommodating and was able to credit me back the entire amount of my rental. I would definitely come back to this facility in the future when I need storage.

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Name: S***** L****
Date: 2020-07-20 17:25:23
Rating: 5
Comment: Its a good place for keep you r stuff .

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Name: T**** D*****
Date: 2020-07-09 12:17:45
Rating: 5
Comment: Very friendly staff, clean &

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Name: M******* G********
Date: 2020-07-06 18:16:59
Rating: 5
Comment: Moving and storing, always stressful, made a little bit easier with the folks at AAA Self Storage. Ralph went above and beyond getting me the right unit for my needs. Highly recommend!

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Name: A****** L
Date: 2020-06-09 01:06:23
Rating: 5
Comment: I’ve used AAA a few times for storage through that years. They’ve always been fairly priced and their staff are great!

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Name: S**** S*******
Date: 2020-05-14 20:35:40
Rating: 5
Comment: Ralph was very helpful and knowledgeable. AAA had a great special running. So far so good.

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Name: R** P****
Date: 2020-04-20 22:24:19
Rating: 5
Comment: Bert satisfied with this facility.

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Name: R****
Date: 2020-04-04 19:33:10
Rating: 5
Comment: Awesome experience. Bob is one of the nicest people ever and provided top notch ctomer service. Would recommend for the quick and easy process.

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Name: D** W***********
Date: 2020-03-08 23:39:43
Rating: 5
Comment: Great place to store your belongings

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Name: K 2
Date: 2019-12-29 06:58:59
Rating: 5
Comment: This has been best storage rental process of my life... and I have had many!. Kim and Al were so helpful and the price and space were best in the area! I highly recommend AAA Self Storage.

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Name: s**** t*****
Date: 2019-12-28 21:15:57
Rating: 5
Comment: Very friendly. Very quick sign up. Answered all my questions.

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Name: P**** M********
Date: 2019-12-28 05:37:06
Rating: 1
Comment: They are mean

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Name: S***** H***
Date: 2019-10-12 00:28:02
Rating: 1
Comment: Whenever I come to pay for my storage, no one is ever in the office and I feel like all they do is be on break!!! It is soo frustrating and honestly they need MUCH BETTER CUSTOMER SERVICE!!!! NOT SURE ON HOW MUCH LONGER I CAN HANDLE THIS

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Name: T*** W****
Date: 2019-09-26 18:18:54
Rating: 5
Comment: Extremely friendly. Get customer service. Storage units are nice and clean. Up front pricing. Month to month contracts that work great for us. Provide a moving vehicle for free for one day when you sign up. Would highly recommend.

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Name: L**** B*******
Date: 2019-08-05 20:03:23
Rating: 5
Comment: Great place to rent from! Easy access and the employees make it easy on you.

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Name: T** T***
Date: 2019-07-01 22:17:28
Rating: 5
Comment: Close to home, clean & secure facility and also offers the best affordable prices in O.C. The staff are very polite and provide excellent customer service.

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Name: J**** V*******
Date: 2019-06-27 23:54:51
Rating: 1
Comment: We have been using AAA for a few years. It has been fine and it is a clean place. There is crawl space between at least my unit though. They must have hired a new manager because this guy is a complete jerk. He reminds me of a tweeker or some other abuser by his appearance and his bad attitude. This genius decided to slurry coat the entire complex on a business day and failed to notify all his customers. People had loaded vehicles and also needed to have access to their units but were rudely prohibited by this lame brain. He said no one could enter although he was walking on the dry asphalt himself. His authoritarian complex was evident as he barked at anyone who talked to him. Including a contractor. My suggestion is to find another storage facility. We looked into it when we got home and found comparable storage close by. We will be moving out. The last thing I need is an angry, loser storage manager on top of dealing with my precious junk lol.

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Name: A***
Date: 2019-06-26 16:28:02
Rating: 5
Comment: Super friendly manager and staff. Very helpful, they made moving so much less stressful. I recommend this place because they give affordable quotes. Thank you!

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Name: B*** H*****
Date: 2019-06-21 15:50:59
Rating: 5
Comment: Found AAA by chance. Great experience! Staff was extremely friendly and the facility had trash bin and bathroom for customers. Nice touch! The only two improvements I would make would be: 1. Clean the entry pad more often. Really dirty keypad. Also maybe extend Summer hours to 7:00 pm. 6:15 is a little early to close. All said I would use them again as my first choice!

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Name: C**** J***
Date: 2019-04-01 00:15:55
Rating: 5
Comment: Always quick and efficient at this uhaul location. And they always seem to have the rental size I need

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Name: C****** B******* L****
Date: 2019-01-30 19:11:08
Rating: 5
Comment: The staff is extremely helpful and the storage facility is in a very nice area. We are so pleased with all they have done to provide us with the exact size & location/unit that meets our needs. We highly recommend AAA Self Stoage in Huntington Beach.

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Name: A*** B
Date: 2019-01-01 19:46:45
Rating: 5
Comment: Great people, clean facility, fair pricing,

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Name: J*** R***
Date: 2018-12-15 02:14:17
Rating: 5
Comment: Jordan was very helpful and a great guy

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Name: C******** S*****
Date: 2018-11-05 00:08:47
Rating: 5
Comment: Great experience Kim is awesome I cant remember the guys name that showed us the unit and the truck walk around etc ... He was awesome too. Marlene from Orange set it up for me another awesome person!

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Name: L*** M**** R******
Date: 2018-11-03 05:34:55
Rating: 5
Comment: Very helpful the free truck for a day a bonus!

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Name: A***** O***** J*
Date: 2018-11-01 02:35:40
Rating: 5
Comment: Very polite and very friendly fast at getting contract done and very reasonable prices. If your looking for very good prices for storage or storing your tuck, trailer or car I would highly recommend AAA storage. You will definitely leave with money in your pocket so you can use it elsewhere.

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Name: B**** W*******
Date: 2018-10-07 02:59:39
Rating: 4
Comment: Other than your facility needing updates and moderlization it was very clean and easy to .locate and drive through. Your .managers are down. to earth and hospitable friendly and were easy to follow on procedures such as the gate coding the date and rent, and departure rules to folliw. I would had been more trill but your facility needs a later gate time other than 6:15 pm close out. But your prices are more than good for the size of unit I rented. Thats a good perk. And yes I would refer someone if interested. Thank you, Bobbi Williamsa later timeLe

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Name: N***** N*****
Date: 2018-09-28 01:09:48
Rating: 5
Comment: Very clean facility with informative and friendly staff.

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Name: S** S***
Date: 2018-08-11 01:29:58
Rating: 5
Comment: Very clean!Professional!

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Name: b** s
Date: 2018-06-17 17:31:49
Rating: 5
Comment: Was very impressed with Lisa and the service she provided when I got my bigger storage unit! It was effortless and I appreciate you thanks

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Name: R***** D
Date: 2018-06-11 02:15:33
Rating: 2
Comment: Elevator got stuck at the top but not quite far enough and would not go down again. A day later it was still broken. Whats up with that?

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Name: R***** B******* (****** F****
Date: 2018-06-06 07:19:22
Rating: 5
Comment: Great service very helpful

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Name: L* A****
Date: 2018-05-05 18:53:46
Rating: 5
Comment: Farzana, did a great job she was very kind and informative.

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Name: G****** H********* B****
Date: 2018-04-03 01:17:50
Rating: 1
Comment: Very self serving managment, and the hours are very short closed on all holidays and only have elevator for items no people allowed meaning you and Grandma are constantly going up and down stairs in an un air-conditioned very hot building that has black mold last time I was there everywhere. Breathe Deep Relax thats just the mold spores invading your alveoli nothing to worry about.

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Name: M*** D****
Date: 2018-02-19 02:39:28
Rating: 5
Comment: Its about the least expensive storage I have ever found in orange county, they run it well. They keep it up and maintain it well. I will have had this storage from March 2012 to present February 2018, 6 years, however it has gone up in price for a 8by10 storage from less than 70$/month if I remember correctly to 114$/month. Now I have gotten rid, given away, donated, or sold a lot of my stuff, and I plan on getting out by the end of this month. Will enjoy the 114$ a month. Hallelujah

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Name: S**** B******* C****
Date: 2018-01-04 06:41:01
Rating: 5
Comment: We kept some office furniture and old printers here for a while. Decent prices for the area.

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Name: A*** Y**
Date: 2018-01-03 01:54:15
Rating: 5
Comment: Excellent. Sharon and Bud are awesome. Great customer service. Easy process

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Name: D**** S***
Date: 2017-11-21 06:49:04
Rating: 5
Comment: They have new staff at front desk and she is awesome!! great experience and price

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Name: I*** M*****
Date: 2017-09-24 03:42:47
Rating: 1
Comment: Not too goodbof a place

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Name: B**** J****
Date: 2017-07-19 18:26:51
Rating: 2
Comment: Pretty unprofessional over the phone, Limited access to push dollies, weird hours to be open, and the front desk management seems to not listen very well... despite being told several times what I wanted my passcode to be.Other than that its a standard storage area. If you are debating between this and another company, just check out ease of use.

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Name: M*********
Date: 2017-06-20 04:41:24
Rating: 4
Comment: This is really nice mom & pops old school ran facility. Its nice & safe and offer the lowest prices

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Name: m******* s*****
Date: 2017-06-14 19:06:24
Rating: 5
Comment: No longer there but, the manager there is wonderful, she actually cares about her tenants and her facility.

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Name: S**** W** D******
Date: 2017-02-03 17:32:59
Rating: 5
Comment: Always helpfup, and best prices in town!

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Name: A***** G*
Date: 2017-01-11 20:42:50
Rating: 1
Comment: Very disappointed by the staff here. Very friendly upfront but not after service begins.Parking situation is... interesting. You get in trouble if you wait in your car for 5 minutes or longer. Storage units dont have lights and are layered with cardboard or cheap wood at the bottom.Would only recommend for storing stuff you will never need.

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Name: M** V*******
Date: 2016-09-04 00:03:09
Rating: 5
Comment: Great staff!

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Name: R****** C
Date: 2016-08-06 16:15:15
Rating: 5
Comment: Such great people working here... nice, efficient, and helpful to the tee!!

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Name: S***** W**** H******
Date: 2015-11-27 23:12:11
Rating: 5
Comment: The staff is very sweet and accommodating.

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Name: L**** N***
Date: 2015-04-05 17:49:06
Rating: 5
Comment: The new management team is amazingly efficient. They value our being a part of their business with such a charming personal warmth as well as prompt follow up. The renovations were desperately needed and the result far exceed my expectations....way to go management team!!!