A&G TrueValue Hardware in Rochester
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Rochester, Oakland County, Michigan, US
Site: http://www.mihardware.weebly.com/
- Monday:7:30AM–3PM
- Tuesday:7:30AM–3PM
- Wednesday:7:30AM–3PM
- Thursday:7:30AM–3PM
- Friday:7:30AM–3PM
- Saturday:8AM–3PM
- Sunday:Closed
I have to say Im beyond surprised at the service I received in this store. I knew it was a good place to go and heard great things from others, too. But I needed some significant assistance as a single mother, and they went above and beyond to make sure I was taken care of. This was repeated more than once; that they wanted to make sure I was a happy customer and had everything I needed. I didnt know people did business this way anymore! I thought it was a thing of the past. Hey, sometimes being a single mother, you can use some advice you can count on, and not from someone whose first interest is profit. In my situation, I get that a lot. It was obvious and plain to see that customer service was number one. I was reminded there are still decent people who care about more than their bottom line. You cant even find anyone in the large chains to help, never mind someone who will spend time and show genuine concern and interest in your project -- while saving YOU time! It just doesnt happen, and I cant be bothered with those places anymore! It is stressful to shop in the big chains, walking the aisles trying to find a person or an item, so why not walk out feeling it was time well spent (much more efficient in this store)? And that you are doing business with people who actually appreciate it. Dont hesitate, this place is as good as it gets. A sincere thanks to them, they made my life easier!
Friendly, knowledgeable staff with an impressive plethora of stock. Easily the best hardware store in the area. A&G is to ACE/ACO what Home Depot is to Lowes.
Best customer service! Knowledgeable and very helpful. They have everything you need. The gentleman behind the counter was extremely helpful and nice.
Love this place - I regret not going here more often and sooner. I’ve always defaulted to going to big box hardware but this place has a good selection and TOP NOTCH customer service.If you haven’t given them your business, give them a chance to earn it.
A&G Hardware is great, it is one of the few places where you get personal attention to solve your home or auto problems. All of the staff are knowledgeable and give good advice on whatever i am working on. They always have that missing fastener yo need to complete the job, or any tools you may need.Thanks A&G!
Ive been to this store hundreds of times over the past 20+ years. The staff is knowledgeable, friendly, and professional and they will get you back to your project quickly. For your hardware needs, trust A&G!
Great neighborhood hardware !
Holy cow! Now THIS, is a hardware store! Very small, snug, but they have everything you could imagine! Love this place! Helpful, friendly staff.
Nice little hardware store. The staff is always friendly and helpful. They have many odd items that the big box stores dont have.
This is just the kind of hardware people want and need - good service and advice. They have a huge range of products. What they dont have, theyll get for you. I drive past a number of other stores to use this one.
Good hardware store, love this place. Has everything. Not like big box stores that have everything but what you need.
I love this store. Always friendly and helpful. Also seem to have what I need ever time I go.
Its nice to have a hardware like this so you can quickly get what you want versus going into some of the larger stores and having to go half a football field just to get a single item.
I love a great a hardware store. This is one of the best!
This hardware store is great!!! Very knowledgeable staff, and they have alot of things you cant find at lowes or homedepot.
Really nice staff. Good old fashioned hardware store with knowledge employees!
It’s nice to have In a store where the staff helps You find the exact thing you need. Top-notch.
Want to thank for the great job you did replacing my screen door.It is fantastic being able to see outdoors without the big tear that was in the old one.
Love this place. Always have what you need. Friendly knowledgeable staff. Very helpful.
Always helpful, have everything, in and out with the right thing faster than HD or Lowes
I love this hardware store. People are friendly and They know how to help you.
A true old-fashion hardware store. Great inventory, reasonably priced, and a very knowledgable staff.
This place is fantastic. The staff is always friendly and willing to help. I highly recommend this place to anyone.
Great store...if they dont have it, you dont need it...or they will get it for you .
The staff are always nice and very helpful and they always have what I need.
I took a screen in for repair. Excellent job!
Great service and they had exactly what I needed.
This place has most of what you need with friendly advice about approaches to what you are doing.
Very friendly. Also can cut glass!
Great service, everything you need.
Great place to shop good prisces
This is the best...a real hardware with real help
SUPERB SERVICE and EXCELLENT HARDWARE
Got my Nuts here
Friendly service always
Found what I needed .
Helpful...
Total reviews rating 4.9
47 Reviews for A&G TrueValue Hardware 2023:
Review №1
2022-01-22I had 5 keys made at A&G and all five worked perfectly. Matthew was very quick and pleasant and he explained to me that they keep their key grinding machine well serviced. This is the.only store I go to for keys now. The big box hardware stores have never had real reliable key grinding machines. I also get superb customer service for my other hardware purchases st A &G. They have a very knowledgeable staff and seem to have whatever it is I that I am looking for. Outstanding Store!
Review №2
2022-01-10Sore customer service - 5 stars. Knife sharpening - would not recommend. The price is affordable, $4 per knife, but result is on the same level as well. Knives were not even polished after sharpening having leftover burr rounded on one side.Update - I appreciate the offer from the store to come to get knives fixed ,thank you, but no, I will not be coming back.
Review №3
2022-05-17I really appreciate A&G TrueValue Hardware. The staff is helpful, and I always find the parts I need.
Review №4
2022-05-25Great service and very nice people to deal with. Always have what I need.
Review №5
2021-08-06A&G hardware is terrific! I had a patio set that needed chair tips. The size was not standard. Matt problem solved and fixed me up with the right fit. I had gone to two other hardware stores before going to A&G Hardware. I needed help and Matt went the extra mile and I’m grateful.
Review №6
2021-08-20McBrides was a good hardware. I also knew the family well. The new owner and son have continued the friendly service. I always find what I need. Matt is very knowledgeable and helpful. Recommended a product to get rid of Boxelder bugs. They have never come back. Home Defense. Also many other products over the years. Highly recommend .
Review №7
2021-04-241st class - the smallest hardware store in the area, but great service and they always have what I need!These guys are a great source of knowledge as well. They can point you in the right direction and supply much of your needs too.
Review №8
2022-01-11I had our house window and sliding door screens replaced. They did a remarkable job.
Review №9
2022-06-09Love this place! Always have what I need.
Review №10
2021-01-09A delightful, slightly old school hardware store. Dont let the seemingly diminutive size fool you - this place is well and thoughtfully stocked. If you cant find it, ask. If they dont have it, it really doesnt belong in a general purpose hardware store.Be sure to look up and around as you browse.