ABC Warehouse in Cadillac
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Cadillac, Wexford County, Michigan, US
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Site: https://www.abcwarehouse.com/
- Monday:10AM–7PM
- Tuesday:10AM–7PM
- Wednesday:10AM–7PM
- Thursday:10AM–7PM
- Friday:10AM–7PM
- Saturday:10AM–7PM
- Sunday:12–6PM
ABC Warehouse in other cities:
Our LG Microwave we purchased September 29th randomly stopped heating yesterday. Called LG and they said it would be a long turn-around to either get it repaired or get a refund.Given that I have had such a good experience at ABC Warehouse, I decided to give them a call. The lady I spoke with said they only had a display model, but It was just placed out there, in perfect condition so if I was ok with swapping for that one bring mine in. Took 5 minutes, no red tape and I walked out with a working microwave, which is vital due to us nursing newborn puppies and needing to heat formula almost every hour. 10/10 would recommend!
Not willing to help, would rather stand around talking to each other and show pictures on there phones to each other. No price match the price is what it is, waited 30 then had to go find someone to help me an he was only there for 30 seconds top, life long abc customer, no longer.
Best furniture/appliance buying experience ever! These guys and gals are great. They give very personable service and have low prices.Keith and Paul were both of the associates that helped us out. They were both super awesome. Id come back again anytime and have on multiple occasions.
I went all over Cadaillac looking for subwoofers and these guys were the only ones in town who had them! Not only that but they also had awesome brands (I bought two Rockfords) at fair prices!!!! Everywhere else has limited brands and high prices!Also a shoutout to Darren for helping me get what I needed and hooking me up with my veterans discount! You guys ROCK!!!!
I will never go here ever again I went in bought a washer and dryer in July the 1st week in August it stopped working called abc warehouse they basically said I have to call GE so I did my dryer still isnt fixed they ordered the wrong part and there service center is horrible they dont know wut there doing
Darren & John provided us with amazing customer service!! Thank you both for taking the time needed to handle our warranty issue. John went above and beyond to make sure we were 100% satisfied and pleased with our new TV....If you are looking for excellent customer service, I would highly recommend ABC Warehouse in Cadillac Mi.!!!
My sales person was extremely knowledgeable, very helpful, and not pushy at all. He helped me pick the perfect item, within my budget, and gave great suggestions when I struggled to make a choice. The entire staff was friendly and helpful. They went above and beyond to ensure I was well cared for.
Oh my goodness! I love this store!!! The deals and merchandise are fabulous! The sales staff helped me find really useful and fun secret 🎅 gifs today. I told one of the sales associates she was my newest best friend because she found my phone that had fallen out of my pocket. Thank you John the extra nice manager who just sold me 20 rolls of sale Xmas paper. One giant thank you and Merry Christmas!
But a new refrigerator from salesman Keith Ronk. He went above and beyond any expectations. He was very knowledgeable and patient. I didnt feel pressured at all and was more than happy to buy from him. I will definitely be back in a few months to purchase from him again.
We have purchased a large TV and a dishwasher here using the tempo lease to own program. The products have worked perfect and the program was easy to sign up for. The salesmen we worked with were knowledgeable and helpful...and everyone was nice to my kids, who were running laps around the store. We will be back!
My sister bought an auto start for her van. And then I bought the van from her it kept draining our battery. So my husband took it in to have it removed. They told him because he was the last appointment they were only going to cut the wires from the computer but still charge us full price. I said, I dont think so. I told him to let them know seeing that you are not doing the whole job I am not paying full price. I had to replace the battery twice. I know now not to get stuff done here.
Thank you for the great service Darren. Every time I go get something from a washer and dryer set to an end table the service has been phenomenal. Dont waste your time shopping around because he will always get you the best price first. And he remembers you by name when you come back in. They will always have my business.
I had an awesome experience with Jeremy Blackmun. He is very knowledgable about everything in the store. He helped me pick the best appliances. He also showed me some really cool stuff around the store. I will definitely be back to buy more stuff. He was also very helpful the next day when i had to return a damaged item. He is also very nice. He also helped me get a really good deal on the appliances to fit my budget.
I would give 5 stars if it was a little more classier, but it is a warehouse. The staff is super friendly even the delivery guys were very nice even on the phone. (Doesnt happen too often in Michigan). Go see Paul he is one of the most helpful and honest salesman Ive ever met. (Salesman and honest never have gone together in my book). I would go back again and for sure from Paul. Ordered our mattress Friday, got here Monday at 9:30am!
I purchased an $700 television from here 4 months ago. We planned on buying one for no more than $400, but the sales lady showed us one and pushed and pushed. So we got it. She also convinced us to purchase a warranty protection plan. In her words “you have two young kids, accidents happen. It may get broken or something may spill on it. It’s nice to have that reassurance.” So we got it. Because that cushion is nice. Well my TWO year old son was trying to “fix” it and tapped it with a hammer. Absolutely no damage at all to the screen, just a large black area in the picture. Guess what isn’t covered by warranty? The exact thing she said would be. According to the warranty repair “nothing physically damaging is covered”. So I went to the store to see if there was anything they could do. They were able to refund the warranty price ($100 of the $800 spent). That was extremely nice, however I told the manager that their employees are telling lies to make bigger sales. I told him what his sales person told us to convince us to a) buy a much larger tv than intended and b) to purchase a warranty plan that doesn’t cover what she said it would. His response? “Sorry” and a walk away. I wont ever be purchasing another product from this store or company. The only thing important to them is making a sale.
All of my experiences at ABC Warehouse have been very positive, whether I was Window Shopping or ready to buy. The Sales Staff has always been helpful, knowledgeable, and willing to answer any questions that Ive had without hovering or being pushy. When I was ready to make a purchase they have been helpful as well, and their delivery staff is also very friendly and conscientious. I recommend ABC Warehouse very highly.. youre not likely to be disappointed or regret having done business with them!
Car Audio has major malfunctions. Trina, the manager of car audio, scheduled me for 4pm to have speakers installed in my vehicle, and stated it would be a quick job. When I got there, they were running behind, which was fine. They then had double booked me with other installs, even though they borrow 1 tech from Traverse City to do installs. Long story short I was there for FOUR HOURS for a quick job and the manager mostly kept walking by and avoiding us. I was the first one scheduled, and the first one there, the others should have been asked to wait. When we were leaving she finally said a quick sorry about the wait. Hey at least the janitor offered us a beverage and a snack. Will never again suffer through that experience!!
Very friendly and knowledgable employees. This is the only place I go to get appliances. They have a large variety at great prices. There are financing options available. There appliances are really good quality. If something gets messed up or broken they are always very helpful.
We have spent over $4000 at this place and the only thing I have to show for it still is a truck stereo. Everything has broken and for one reason or another and not been covered. Even with the warranty you still have to bring the object back to the store ( they will not pick it up). Then they dont even garantee to cover it. Im very dissatisfied and after this card is paid off I will not come back. The only thing that has kept me there is the people. They are nice and try to help but the products are not worth the price.
I started going to this store in 2014, my wife and I bought our first television there. The salesman treated us well and did what I felt was what he could do to get us that tv. Today, after being in the store several times looking at carpet cleaners and talking to several different salesmen and saleswomen, I bought one. I got the answers I needed and the experience was great! There is a team atmosphere here like few others I have seen in sales, today the first salesperson I talked to, Mr Mike, could not answer my questions but did not try to fill me with BS, he went and told a manager, Miss Alicia I needed help. Miss Alicia was a hoot! I have never been dissapointed after a visit here; the salespeople want the customers to be happy, any item I have looked at has never been over sold, prices are pretty average considering warranties and such. I would recommend this store and the people here to my family and my friends in a heart beat!
Jeremy blackmun was great patient(as we had our 2 children 2and under) and knew what he was talking about. This isnt the first time we have had great service at ABC with jeremy! And our appliances have done us even better! Id recommend this place and sales person to anyone. 👍✌👏
Save time, money and frustration - shop elsewhere. ABC does not stand behind the defective merchandise they sell. I purchased a 50 inch Vizio Smart TV. The TV had defective speakers (muffled and static sound making speech unintelligible). ABC refused to replace or refund. The manager, Mr. Elli Peck, was smug and pompous. He stated that it was the store policy not to accept returns of defective Vizio products. He admitted that this policy was not stated in their written materials. He stated the salesperson should have told me - she DID NOT. If she had, I would not have purchased. BEWARE - SHADY BUSINESS!!!
Went to ABC Warehouse with my mom to help her find a new recliner/chair for her living room. The store associate that helped us was Ben Eckert. Ben was knowledgeable and friendly. He was patient and polite answering all my mothers questions. We appreciated that he wasnt pushy with additional items.
Jeremy Blackmun’s knowledge of the products, and his ability to understand exactly what I was looking for building my home entertainment center was excellent. I’m very happy with what I have purchased this day, The products I have bought not only met my expectations but exceeded them. Jeremy’s knowledge of each product and his no pressure sales technique made it an absolute pleasure doing business with ABC warehouse. As I continue to update my houses electronics and appliances I will definitely seek Jeremy out again, he made navigating the world of electronics easily understandable so I could make the best decision for me. Thank you ABC warehouse for having such a quality employee, in such a competitive business as electronics and appliances, Jeremy only added value to my decisions and purchases. After almost a $6000 purchase there is no buyers regret just extreme satisfaction, thank you again ABC warehouse for having such a knowledgeable employee to help me navigate through so many features and possibilities that each piece of electronics has to offer, it truly was a pleasure to do business with you
This morning I spoke with the manager of ABC Warehouse in Cadillac, Michigan. His name is Darrin and he just made my day! I had a problem he quickly and professionally fixed my problem with a sincere kindness. I was touch to the point of tears. I highly recommend ABC Warehouse in Cadillac, MI!
Always enjoy going to ABC. Everyone is friendly, courteous and always willing to help you. The last few times I was there Paul helped me. He is very knowledgeable about technology, knows the products and is always willing to listen to your concerns and will help you find the product that is right for you.
I called ABC to check on availability of a television and Jeremy Blackmun was very helpful! He was quick to let me know what was in stock, the differences between the models and the great price he could offer. Upon arriving at the store he showed me what I had inquired upon, as well as lesser models to show me all the options. I suggest others ask for Jeremy!!
Love going into this store, love seeing jennifer’s face and how she greets me immediately! she’s the best worker there hands down. very helpful. this store has everything and it’s very easy to find things and when i have questions, jennifer is ALWAYS there to help a girl out!!!
Wow my wife and I walked in to look at microwaves and BAM. Half a foot in the door and already hounding us, 20 minutes later still cant shake the sales idiot. We went in knowing what we wanted and already looked at reviews but were given his review and thoughts on which to buy. No thanks I will not return.
I bought a car starter there, being that I live down in Muskegon, I was a little skeptical. Benjamin made sure that everything was taken care of and went off without any issues. I didn’t have any problems when I went into the Muskegon store to get my starter installed! Great service!
My husband ordered a tv through the abc warehouse website. Its been a week, no tv. They say they are behind because of the busy holiday season, which is fine. But looking at our order online its basically saying there was no order. My husband has called three times, the first time his call was transferred to the person in charge of those orders. He was away from his desk. Left a message, he never returned the call. This is ridiculous. People may have a great experience going to abc warehouse in person, but the online customer service is terrible. If we finally get through I might change this review, but I dont think well do business there again.
We took our car in to have a remote starter installed. After working on it for 7 hrs they called and said they werent able to get it done and asked if we could being it back in again next Saturday. We agreed to have them work on it again and once again after 7 hrs of having the car, they told us again they werent able to get it done. At this point we became frustrated and had them return everything. I scheduled an appointment at a place in TC for the following weekend and after 2 hrs they called and said it was done. When I went to get the car they showed me pictures of what was left behind from ABC. Wires hanging everywhere and some wires cut and spliced 3 times. What a joke and I will never recommend ABC for anything. Very disappointed and frustrated and will never have ABC work on any car of mine. If I could give 0 stars I would have.
Worthless shady salesmen. Lie to you. The worst ABC warehouse ever. Dont waste your time here. Go to a different store. Salesman was upset I wouldnt purchase the $3000 and started asking how much I spend on my vehicles. Telling me thats I spend lots of money on other things that I should spend a lot on TV. Wow rude
I got a washer and it not working only a month old and I keep calling them and they don’t even wanna help me out I have to be calling them all the time a 600 washer nice service when u about to buy it but for stuff like this they do bad I regret buying from them they want me to go with a washer for a month till some one comes fix it
I bought a brand new washer and dryer and paid for them to deliver and set it up. They came here dropped the washer and dryer off not even happy human beings might I mention. Didnt give me any of my stuff to hook it up myself because they took off like a bat outta hell without hooking it up. Wish I didnt e e. Have to rate a star. Very disappointed and irritated. Never expect my business or any good ratings from me. Wowwww.
They put in a new radio for me they drop the price which was great and all but the radio start screwing up that night and when I called the next day they won’t give me until next week so I never saw a timer anything they told me to get there anytime and They will do it then one that next week came they told me That they don’t have time for my radio yet though the one that screwed up on it so then they scheduled me another week out and I think I want my money back I am not dealing with this terrible service because they’re the ones that screwed up I want my radio fixed and I want it now I don’t want later and now it’s at the point where my radio even play music right now and it’s really annoying when I’m driving down the road it’s not working they need to fix that or else I’ll go somewhere else pay it to get done and I won’t have anyone in my family ever go to that place ever again
Total reviews rating 4.3
199 Reviews for ABC Warehouse 2023:
Review №1
2022-04-10We purchased new kitchen appliances July 2021. it is now April 2022 and we still dont have a refrigerator that has been paid for since July. I understand it is not the sales associate who is to blame and I was told there would be a wait. This is just getting to be quite ridiculous. We are very frustrated to have paid for something we dont have in our home. They have our money and we have nothing. We considered buying other big ticket items there but are hesitant after this ordeal.
Review №2
2022-04-06Sales experience with Eli was wonderful but unfortunately the delivery contractor was obnoxiously rude. Ended up canceling the entire sale because of the delivery guys horrible attitude. This guy did not reflect well on ABC Warehouse.
Review №3
2022-02-12Jeremy was so helpful. He got us a great deal on a washer and dryer. Between paperwork and loading it took all of 20 minutes very good service.
Review №4
2022-07-20Jeremy was a very knowledgeable, kind , and courteous salesman. Great experience today
Review №5
2021-07-09What a GREAT consumer experience!! Trina at the Cadillac store was an amazing sales lady!! She made my day.In the world of Covid you never know what your going to get. I walked in, she was friendly, efficient, and very helpful. My appliances were delivered hassle free the very next morning. I will definitely be back for any major household appliance needs. Thank YOU Cadillac store.
Review №6
2022-01-16Went in for a new TV. Our sales lady was professional and not pushy.Great selection of tvs and stands.
Review №7
2021-09-10Got what we were looking for but the salesman acted like he was pod that his sale was so small. He had a HUGE attitude. And when we asked him questions he said he couldnt help us. And he asked someone else if they knew anything about it she said no too. Went to Walmart. I hate Walmart.
Review №8
2020-11-16We had a wonderful experience today! Darren gave us a great deal on a dryer! He even took some money off for my husband being active duty military. He even managed to get us an expedited delivery, so that we would get what we needed immediately. I highly recommend ABC Warehouse in Cadillac.
Review №9
2020-12-14Very pleasant experience! Worked with Darren. He was very knowledgeable and courteous. He patiently and professionally answered all of my questions and helped direct me to the proper purchase while staying under budget. Highly recommend this location and working with Darren.
Review №10
2021-07-28Just purchased a GE stove from Eli at the ABC store in Cadillac. What at pleasure it was. Eli delivers the old time service that I thought was gone. He is patient, knowledgeable and communicative. We will be back.