Kerbside pickup
Yes
Ace Diamond Jewelers in Dearborn
Categories
Location on the map
Dearborn, Wayne County, Michigan, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Health and safety
Staff get temperature checks
Yes
Staff required to disinfect surfaces between visits
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Repair services
Yes
Amenities
Wi-Fi
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 313-584-7588
Site: https://www.acediamondjewelers.com/
Site: https://www.acediamondjewelers.com/
Opening hours
- Monday:10AM–6PM
- Tuesday:10AM–6PM
- Wednesday:10AM–6PM
- Thursday:10AM–6PM
- Friday:10AM–6PM
- Saturday:10AM–5PM
- Sunday:Closed
Comments (108)
Been a customer for 40 years. Alway fair prices and respectful staff. Love Carl and Anna. If they dont have what you want, they will try to find it!
My husband and I have been customers of Ace for more than 25 years. The care and concern, the time they take to pick just the right, special jewelry makes it more like an experience than just a regular gift. Its a family who runs it and they treat you like family as a customer. Oh, and the custom jewelry they make?! Unbelievable - creative, beautiful, memorable. We love Ace and show our trust by recommending them to everyone!
There are so many wonderful experiences to share about this “diamond in the rough jeweler” - Ace Diamond. My relationship goes back over 20 years, with many family and friends who are clients. First and foremost they’re like family, which also means that they can be trusted. When you’re buying jewelery, especially diamonds you need to work with someone you trust and who has your best interests in mind. Specifically, I personally work with Anna, who is amazing. She works closely with me from large to small items. Even a simple repair is treated like a large diamond purchase. The entire staff including the owners are incredible. Easy to work with and have the highest integrity. They’re also very competitively priced. They’re a must when considering engagement rings, as the variety, quality and custom pieces are incredible. I highly recommend stopping by and experiencing for yourself. A+ business in my book.
I took in my ring to be cleaned and to have the chips buffed out of it and Michael Marusak did an amazing job and was very personable. Ace has great costumer service. I got my ring back in 3 days and it was flawless. Every chip was removed and it looked brand new. I highly recommend taking any of your jewelry to Ace. Everyone in the store is very welcoming. Overall, I had a great experience getting my ring fixed and cleaned and I will be coming back to Ace time and time again.
Ace Diamond Jewelers is one of the best Jewelry companies i have ever been too. I was recommend by a friend to go and buy a Pandora Bracelet. When i walked into Ace they welcomed me instantly. I was instantly asked if I wanted to look at anything. They offer and very nice and wide variety of all kinds of jewelry. i felt safe and i felt that they had knowledge of the product i wanted. I had the pleasure of meeting the owner and finding out they have been in business for 30+ years having 2 other locations. Great customer service, wonderful employees, and magnificent deals. I recommend Ace Diamond Jewelers to anyone who wants to get the best for there money. Who wants a company with knowledge of there product and great deals go to ACE!!!!! you wont be disappointed and you wont be upset. I known only go to Ace to get jewelry. I dont trust anyone else
Megan was awesome!!! She listened to our needs/wants and helped us design the best possible ring. My husband and I felt confident we were getting a great deal and it was such a pleasure to be in the store each time.
Took gold Chain in for repair and clasp. After two weeks I called and it wasnt ready. Another two and they said they lost it. I had to file a complaint with BBB to get them to pay me what I paid years ago, $230. Now it cost $600 to replace! I got screwed and cant afford a new one now. Thanks much ACE, YOU SUCK!!
Naturally, I can only speak to my own experience here. I thought the staff was excellent. A very kind, helpful person helped me change my wifes watch batteries. She had a great attitude and was genuinely caring. God bless them.
Exceptional Customer Service. We have made many purchases and each and every time ACE made sure we were satisfied before we left. The quality of the Diamonds they sell are even better then we expected. We have referred family and friends to ACE, and will continue to do so. Keep up the great.
I’ve had the pleasure of visiting Ace jewelry several times. I was very impressed with their customer service. I will be back! Thank you
Absolutely love ACE! Nothing but praise for the Owners Rich & Carl, all the way to their staff. No pressure, they listen & offer their professional opinion without adding stress. Ive been a repeat customer for over 10yrs. Best quality & wow for your dollar!
Friendly, helpful & knowledgeable staff. Brought a necklace purchased there over 10 years ago that needed a new clasp. Repaired at no charge! Also found a nice ring as a gift for my wife. She was delighted.
I always receive good customer service at this store they have lots of beautiful jewelry items and a Jeweler is available on site for repairs prices are a little high
The staff at ACE is the best in the business. As soon as I walked in the door, I was immediately taken care of. I explained what I was looking for and they presented me several options. The hardest part was selecting from the beautiful pieces presented to me. The price I paid saved me significantly from the chain stores. This is the only place to go when you are in the market for jewelry.
I am thankful to find Ace although I live in FL I send my jewelry for repair, Ive purchased ring from them as well. I am beyond pleased with their customer service! Highly recommend
I have been a very long time customer of ACE and I can say I have never been anything but pleased. The staff is very helpful and they have a gemologist... So when I was reading those other reviews ... I cant imagine a store that has been in business for over 30 years would have any reason to replace tiny stones with CZs ... Sounds more to me like like the other jeweler was just trying to keep you as a customer by talking badly about ACE. Just the other day I went in to get a gift for my Mom and was greeted by the owners and the staff took great care of me. I will be a lifetime customer and trust them completely.
I tell everyone to come here! Best customer service and unique, gorgeous jewelry. They always take care of our jewelry with cleaning, inspecting, rhodium plating and providing appraisal services! Thank you Ace Jewelers!
I recently got engaged and my ring is my fiancé’s great grandmothers. His grandmas only request was that I go to her jeweler in Ohio to get it sized. we made the trip, and I got a very bad vibe from the guy after telling me my ring needed to be fixed because there was a crack and also the diamond would fall out if he didn’t replace the gold around it. He told me it would be around $400 total for everything. I left and called my mother in law to get her approval if I could get a second opinion from my jeweler, Ace. I went in and they had the jeweler check everything out, and he said it is in great condition and sized & cleaned it for me in less than 5 minutes. I am so happy I went with my gut and went to Ace. They have known my dad for many years and we always go there and get excellent service. The women there could not be any nicer and more helpful and joined me in my excitement about being engaged! I will be going back to pick out bands for my fiancé and I. Thank you to the lovely ladies for the help and guidance. Also, a big thanks to the jeweler for his honesty and efficient work.
Bought my wedding set here years ago and have continued coming back for cleanings and to purchase other jewelry. Excellent quality, great prices and fantastic customer service. I highly recommend!
Purchased my partners wedding set here years ago. Beautiful work setting a heirloom stone for us, my partner receives compliments wherever we go. We have been thrilled with the quality of the jewelry and the care since. I am not sure if there is new ownership or just management, but in the last few months we have both been receiving excessive and un-authorized text message advertisements. As these texts did not include any instructions on how to opt out (as required by the FCC) I called the store to request being removed. Initially I was told there was no manager available, and then when I requested the owners contact information was suddenly put in touch with who I assume to be the manager. At first she was fairly understanding, but then became completely rude and dismissive. Not the class of service I have come to expect from this operation. Very disappointing, will never return.
Great customer service fair and honest prices and always willing to help you make a better decision to get more for your money
My husband went here to pick out my engagement ring which was personally made and I could not be happier. We received our wedding bands here as well. They were very helpful in selecting the right band that would match my wedding ring. Highly recommended.
Purchased my wedding ring from Ace Diamond Jewelers 3years ago and until this day , people wil stop and compliment me on how beautiful and shiny it is. The customer service is excellent and the staff go above and beyond to make sure you leave with a smile on your face.Ace will always be my go to jeweler in Dearborn, my husband and I are so happy to have purchased our wedding rings from Ace!!
My fiancée and I had a great experience at ACE Diamond Jewelers, mostly because of the kind help of Megan, one of the employees who helped us look at their beautiful antique and vintage rings. It was a no-pressure situation. She was very humble and kind. They have beautiful rings!
Everyone is always so nice and helpful. My engagement/wedding set was purchased here and I bought my future husbands wedding ring here.
Ace jewelry is the best place around to go for your jewelry needs. The staff is super friendly and knowledgeable! I will never go anywhere else because they make you feel like family and the prices are great!
Love, love, loved the service provided by Anna
This place is great, I’m recommending ace diamond jewelers to all my friends and family. The best quality about this store is the customer service. Before I even walked in the door they were already working with me. All in all the customer service was amazing!
The BEST jewelry store around!! Family owned and they are all amazing! My family has been going to them for many years and I now have to drive 45 minutes to get to them but I wouldn’t give my business to anybody but them!!!
I had a ring sized on one visit. They were fast, affordable, and very professional. Also, and importantly affordable. Went back for a ring repair and was very satisfied with their work.
Ive been a satisfied customer for over ten years! They are very knowledgeable and informative on any jewelry questions one might have (taught me a lot) and as for quality of service they are the best in the industry!
I got my rings stuck and my finger became very swollen. They took great care of me, cut off the rings and saved me a trip to the hospital. Thank you!!! I’ll be back to get it fixed once my swelling is down.
The owners and the employees are very kind, courteous, professional and not to mention trustworthy! They have a very fine selection of jewelry! I highly recommend this place!
Always a great experience when I come here thats why Im a return customer. Anna is a great lady to deal with and has always taken care of me and I will be a long time customer and will highly recommend Ace to all my friends and family
Purchased a very expensive platinum engamnet ring only to find out later that it is actually white gold. When I worked with them to fix they treated me horribly and acted like I was lying despite the reciept and appraisal to prove. I asked for the owner a dozen times and I was never able to speak with until the very end and then he said hed call me in two weeks, and guess what...never heard from him. Their quality control and customer services is seriosly poor at best.
Friendly, knowledgeable, and helpful staff. Fair prices and jeweler is on site so my jewelry didnt have to be sent out for repairs!
Great experience while searching for rings. Great service, Megan helped me out the several times I was there. Knowledgeable staff and will work with you in what you need.
The best jewelers to do business with. Fair prices and they always backup what they sell. Free inspections with free repair.
Very nice place. Took my neighbor their to get a watch battery put in. Very nice people
Very friendly people here. Very high quality jewelry.
Ana is always so helpful, and such a pleasure to work with. I love my custom Mothers Ring. Thank you always
Extremely nice, knowledgeable people, who also do good repairs . They sell nice jewelry and you can also buy gold and silver.
Anna is the best, but everyone at Ace always takes amazing care of us and everything we bring in to be serviced.
Always a pleasant experience! I’ve been coming to ACE for 25 years and they’re always friendly, courteous, and go out of their way to assist you.
ACE Diamond Jeweler is simply the Best !! The entire staff is amazing ,so helpful and knowledgeable....second to none,they will always have my business
Love the friendly people at Ace Diamond Jewelers! They take such great care of their customers!
Anna is amazing and will always go above and beyond to make your experience perfect. The business is the best around!
The master jeweler at ACE was able to beautifully reconstruct the clasp on my grandmothers bracelet for a great price and next-day turnaround.
Best Jewelry/coin shop in the area! Great, knowledgeable staff and owned by a wonderful family that will make you feel like one of their own!
Made my ring. Very beautiful. One of a kind. Megan you are the best. Anne and family you will be missed.
Awesome staff, adjusted my watch band at no charge. Great folks
Polite and accommodating. Great detailed service with a nice diamond selection
The jeweler to go to! Great customer service, top of the line products, and a smile! What more can you ask for. Thank you guys!
The staff is very friendly and kind. I only ever have great experiences here. I would recommend Ace to everyone.
I am giving my mothers wedding ring to my son who is getting married I took it in to this store to ask them in to tell me a ballpark value for it they were very helpful explaining what gave value and what didnt
Best place to buy a ring. I have been going to ACE for a very long time, beautiful selection and knowledge.
Great job resizing and cleaning our ring. Amazingly friendly and knowledgeable staff
Terrible will rob your socks off your body if your not sure what your doing. unfair business. jewelry is an investment and this store chops an arm and leg off the bat
Beautiful selection of Engagement Rings. In business 38 years, Family owned.
Ask to see Diamond GIA rating before buying here.
They where very nice. Helpful. And wonderful prices and a wide range of choices.
The ladys at ace was very helpful need something for my 25 year anniversary
Excellent service and prices.
We Love Ace...Annas service is the best!!
Trustworthy. Excellent customer service. I wont shop anywhere else.
Always a great experience dealing with Ace diamond
The Marusak family are all great people to deal with
All great people very helpful and I always find what Im looking for at a good price
Always very helpful. Always honest and fair prices. Excellent staff.
Megan is so very helpful! She is the best! She rocks!
I have been doing business with ACE for years, everyone is friendly, knowledgeable and helpful. Thank you.
Love it go to place for repairs and jewelry
Great service and very friendly staff. Highly recommend!
Very nice people with good prices
Always a wonderful experience. Great help and service.
Fantastic service! I love my ring!!
Good selection of jewelry
Comfortable atmosphere, polite staff, knowledgeable and professional.
Best for Quality and service best sales people ever
Great price and nothing but honesty !
Wonderful ccustomer service, Anna is amazing
The best service very friendly👍
Helpful and friendly staff.
Do they buy audemars??
Great service every time
When youre here... Youre family
Security follow you around like you about to steal something
We love Anna!
Outstanding service and selection.
Courteous and professional
Very nice 👌
Nice people 👍
Awesome. AL.Z .thx.
Really good app.
Excellant
Very helpful
Lovely people I hope the economy gets better and I can bring them alot more business they are fair and work with you on whatever items you want.
This is the best place in the downriver area. The staff is amazing will work with you to get you what at the best price possible. Ive been going here for about 7 years and will not go anywhere else. They have won my business as long as I need to purchase jewelry
Total reviews rating 4.6
108 Reviews for Ace Diamond Jewelers 2023:
Review №1
2022-04-30I would never trust any other jeweler. Have been going to Ace for years. Very helpful staff and the owner is a Gemologist he truly knows his business. Stop by you wont be disappointed. Beautiful and unique pieces.
Review №2
2022-08-16I cant say enough good things about all the staff and jewelry/diamonds here. I came looking for an engament ring and was able to sit down and create exactly what I imagined, with no pressure. Teresa their jewelry consultant is amazing help. I wont go anywhere else for jewelry again. My fiance was ecstatic about the ring.
Review №3
2022-08-16Theresa did an amazing job. Shes so sweet and welcoming. She helped my fiance pick out my engagement ring and she did a wonderful job! Would definitely come back again
Review №4
2022-08-10Went in to get all 8 of my fingers sized and the lady working was so sweet and helpful. This is probably such a crazy annoying request for a jeweler but she helped me without even hesitating!
Review №5
2021-09-02Both Carls and Mike were awesome! Super helpful and knowledgeable. Ended up getting one of the most badass engagement rings I have ever seen. They were awesome the entire process. Very communicative and not to mention the Ring and the Diamond look absolutely insane! I will only go back to Ace. They are the best!!!!
Review №6
2022-02-26If you want to buy your loved one or yourself something special this is the place ZoZo1112 2/25/22 I always find my favorite pieces here!!!!
Review №7
2020-11-30One of the best experiences in jewelry shopping one can ask for. My fiance just picked up my custom made ring that they made for me and I bought her engagement and wedding band here. They have a great selection of well designed jewelry and the new renovation is coming along very nicely.
Review №8
2021-01-13My wife has visited Ace jewelersoften, for years, and looks forward to returning.Always satisfied. She has pieces from other places - and has had them repaired at Ace. Good care and craftsmanship.
Review №9
2022-07-28Very large selection very nice jewelry
Review №10
2021-12-04The most kindest group of people i ever met, very helpful and their jewelry was beautiful and reasonably priced.