Ace Hardware-Bad Axe in Bad Axe
Categories
Location on the map
Bad Axe, Huron County, Michigan, US
Service options
Health and safety
Accessibility
Offerings
Planning
Payments
Site: http://www.acehardware.com/store...
- Monday:8AM–7PM
- Tuesday:8AM–7PM
- Wednesday:8AM–7PM
- Thursday:8AM–7PM
- Friday:8AM–7PM
- Saturday:8AM–5PM
- Sunday:Closed
I went in to turn in an application and I asked for the boss and the woman I talked to was extremely rude. First, she barely acknowledged my existence. Second, she acted like I was interrupting her work. She kept carrying on a conversation to her other coworker. After she rudely grabbed my application from me, I just stood there waiting for her to be done with her conversation again. Once she was done, she asked if there was anything else I could be helped with and I asked when the boss would be back in the store. Of course she didnt know. She didnt want to take time to know.I will say though, the other day when I went in, I was greeted by a very polite woman who helped me very much. So it just depends on who you get in there.
Total reviews rating 4.6
113 Reviews for Ace Hardware-Bad Axe 2023:
Review №1
2022-05-17The store is nice & well stocked. Some employees are rude & act like youre a bother when you cash out.
Review №2
2022-05-22Got what I needed ( even though I wasnt sure) employees very helpful!
Review №3
2022-03-21Mary is do helpful and kind to customers. Stop by ans ask for her when you visit.
Review №4
2020-12-02They were very nice and helpful. What I ordered came within a couple of days. But they always have been kind every time Ive been in there. And if theyre busy they will always make sure they acknowledge you and let you know they will be right with you... they will always make sure they can do their best to find what you need or solve any problem you have. Thats a great store.
Review №5
2022-06-12Great customer service and advice on paint
Review №6
2021-06-16Had a bad experience with their bike repair shop. Originally quoted $48 each for my two bikes for a tuneup. They said one bike needed a new derailleur for $30 and the other one $60 for new tires. When I go the bill for both bikes the total was $360. No explanation other than a hand written not that changed one bill from $106 to $150. The bill for the other bike from $160 to $210. I’m not sure if this is even legal without notifying the customer. Other than this I’ve not had any problems with the store but this has understandably left me a little sour.
Review №7
2020-11-23I had a photo framed by Patricia...Very mean and crabby attitude.... she made me feel like it was a hassle helping me. Although, all of the other staff were very friendly. I absolutely love having a local hardware store to shop at. I can find everything I need here.
Review №8
2022-03-03Found paint pans good price. In and out.
Review №9
2020-10-23Always my go to place when I know Im going to need help ,or advice on best possible way to do whatever project. The staff knows their stuff and will always take time to talk you through it. And always friendly
Review №10
2018-04-02Personally love this hardware store. Great stock of the typical things you like at a general hardware, but also large variety of gift or holiday items. Terrific staff members, excellent service, clean, and organized. Many times that I purchase larger item, like bags of salt, I receive help loading my vehicle... I have even received help simply because I had my three young children with me and staff perceives I might benefit from an extra hand. Also, staff is knowleadgable... so if you go in there uncertain about what kind of paint you need, or what kind of hardware or tool might solve your problem, they can often help! Locally owned by a very nice family.