Kerbside pickup
Yes
Advance Auto Parts in Canton
Categories
Location on the map
Canton, Wayne County, Michigan, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Mask required
Yes
Staff wear masks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Crowd
LGBTQ+ friendly
Yes
Transgender safe space
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 734-981-1845
Site: https://stores.advanceautoparts....
Site: https://stores.advanceautoparts....
Opening hours
- Monday:7:30AM–9PM
- Tuesday:7:30AM–9PM
- Wednesday:7:30AM–9PM
- Thursday:7:30AM–9PM
- Friday:7:30AM–9PM
- Saturday:7:30AM–9PM
- Sunday:9AM–8PM
Advance Auto Parts in other cities:
Comments (73)
Good quality batteries, helpful, knowledgeable staff.
They were very helpful and seem to really care about the community! Thank you!
Pathetic service. Went to get my battery replaced and got harassed by the employee working there. When I went in, the employee refused to change my battery. He he claimed I hit his car while pulling into the lot. When I told him I wasnt aware and that even if I did we should call the cops to resolve the issue, he refused. Instead, he asked me for $20. I told him no and in return he declined to change my battery. He gave me the tools and told me that I should go change my own battery. I was shocked by the lack of professionalism and respect. After going back and forth for nearly ten minutes, another employee stepped in and finally changed my battery. I will never go to the store ever again. In fact, I have told all my friends and family members to NEVER go to any Advance Auto Parts. Absolutely disgusted by your treatment.
Im not one to write reviews, but on a recent battery issue the manager, Rob, went out of his way to provide a level of customer service that I thought no longer existed. Im a DIYr with little loyalty regarding where I purchase parts, but that just changed somewhat. Would recommend.
They offer free used oil disposal. And showed me where in the store to pour my used oil. They were curtious, and offered to open the door for me. They asked if I needed anything else.
My car just happened to die in their parking lot one sunday morning due to a battery cable issue and they went above and beyond to help me fix it. From letting me borrow tools from the store to pulling tools from their own personal tool boxes to even giving me some water while I worked on that 90 some degree day. The two employees, Aaryan and DJ, were so helpful and generous that I will never go to another car parts store again.
Worst employees ever. Older car I own and asked the guy to show me how to even take out an after market Stereo. His response was simply “ I worked her too long to be going outside helping people”. If you want anyone with customer service or to come back to your store. Fire the two guys on 7/29/18 morning shift. That was worst I ever experienced.
The guy that helped me was nice but def didnt know what he was talking about. I told him i got my AC recharged and that it didnt work he told me they probably did it wrong and convinced me to spend almost 60 on ac recharge and said this will work. Then it didnt work. He said yeah you have to take it to a mechanic... Just like i thought.
I bought a hitch lock from here, it was corroded and seized on after 9 months, it was the Fourth of July when I needed it off. They would not give me a replacement until I had cut the piece of garbage I had bought from them off myself and returned them the mangled junk (not that I really want a second one with the first worked so terribly).Anyways they insisted I would have to return home and cut it off myself then come back and return it after. Well I won’t be making two trips. I bought a replacement down the street. I’ll go to a store next time that knows how to value my time a little better.
This location does NOT install batteries when its cold out.Basically its at their own discretion. These guys were doing absolutely NOTHING else yet they didnt want to install my battery because it was cold out. Instead they will tell you to grab tools from their tool box and do it yourself. This battery is one of the EASIEST to install, but they wanted no part of it.Right as I was finishing up, one of the guys finally comes out and says I wasnt doing anything, so I figured Id come out. Well arent you a damn hero. You werent doing anything before either.Dont go to this location.
These guys are the best. Always friendly, always helpful. Could not be more happy with the service I received.
Terrible service!!! I asked if they would run the diagnostics on my truck and the guy handed me a device and said plug it in and follow the prompts. No offer to help or interpret the findings. He wasnt doing anything else but couldnt be bothered to help a customer. Wont be back.
I just ran in to grab a headlight bulb. That doesnt sound like much, but I was promptly greeted by some down to earth gentlemen, they looked up what bulb I needed, grabbed it, I paid, and was on my way. I didnt get hounded to buy anything more, I wasnt recommended a bulb that costs 3 times as much as the normal bulbs. In and out. That shouldnt be such a noteworthy achievement for an auto parts shop but sadly, compared to their competition, it is.
Employees don’t wear masks and are rude on top of it. Won’t go back to this one anymore. Lots of other options in this area.
Went to get several items for my vehicle. Found most on my own. Yet went to the counter for assistance. Dj proved most ineffective. Without even looking he stated “I don’t know”. I clearly articulated specifically what I needed. Fortunately another representative was able to recover and help me find what I needed. Whether personal or ignorance DJ needs to improve on his ability to assist customers, simply put.Update... I find it ironic that Dj can find me on Fb but can’t put effort in doing the job he is employed to do. I see criticism is motivating. I myself try to advert criticism by being proactive and mindful of what I’m doing when I’m doing it.
Good store..nice people, although none of the workers were wearing masks when we were in the store. Need to be more compliant with Michigan law.
Great selection of parts
You guys are helpful and friendly.
Large store with a very good selection of aftermarket parts and accessories.Large selection of polishes and cleaners.Just a very well stocked and kept up store.
Great place very friendly people very helpful
Very helpful staff, always go to empty my used oil (just know you have to take your container home with you).
Ive always gone to Advance Auto Parts for all my auto parts needs this place has great customer service with great prices dont see myself going anywhere else.
They had everything I needed. They even replaced my wiper blades in the rain! Fantastic service.
Both guys were very insightful and helpful all the way to the point of coming outside to help me with the car I was working on.
They let me scan my engine code here for free. Kind staff. Good and helpful people.
Was just in the store and watched the two employees answer phone calls from people they seemed to know instead of helping me
Ive always had good service here. No complaints.
The service was great they knew their stuff price wasnt bad
I like it because its close to home, the prices are good and the staff is friendly!
Everytime I go in there Greg and Drew are very helpful. Look for those 2 guys for your best results.
Quick service. Helpful staff. Want to sell you only what you need. Informative.
Great staff! Best out of all 3 autoparts store around.
Did a great job switching out my wifes battery when I couldnt be there to do it myself. Thanks!
This place can be improved by having more nicer employees not so rude
Very Helpfull. Help with parts for a 2010 Focus.
Theyre okay if youre in a hurry I need to get something. I think the prices are a little bit higher though.
The guys were great, great price and service!
Fast service and always have our car parts
Great service, thank you
Very friendly and very helpful!
Did not carry my brand of oil filters.
Billy and Chris are amazing young men. Very knowledgeable
Best auto parts store in town.
Great store. Awesome employees
The staff is friendly and they always seem to have what I need.
Another good experience at advance auto. will continue to frequent this location
Clean, friendly, knowledgeable staff. Perfect!
Great staff friendly and helpful
Good prices, good selection, helpful staff.
Okay service. They acted like they know what they are talking about. But no
Very bad customer service,,, they treat customer very rudely
They are giving very good service
Average auto parts chain. Same as the rest of the Advance Auto Partsstores.
Online prices not honored at Store
What ever you want for your car they got it ...
The Canton location had the rudest cashier ever.
Fast but cocky customer care.
Decent place for auto parts.
I like how friendly the staff are here
Good people and service
In & Out
Good
Funny
Total reviews rating 4.1
73 Reviews for Advance Auto Parts 2023:
Review №1
2022-06-07Drew was super helpful! I pulled into the parking lot with a flat tire so I could call AAA, but Drew came out to help me! He had the spare tire on within 5 minutes. I am so appreciative of his kindness 🙏🏻
Review №2
2022-06-12Lucas rocked it out! Needed some specialty auto paint, and Lucas was there with fast friendly service with a smile. Strongly recommend this place!
Review №3
2022-01-09Some employees need to be fired. Apparently hanging up is the new wave of customer service. And when you call back, being put on hold. Funny haha! (All I did was ask for someone more knowledgeable since you admitted you didnt know.) I believe in karma.
Review №4
2021-05-08We had a great experience today! We were buying windshield wipers and Drew was SO helpful. Weve never had a better experience at an automotive store! He did a great job educating us on what we need and put them on our car for us. He was great! Give that man a raise.
Review №5
2019-05-09About to rain buckets and thanks to Chris at Advanced who changed my blades Ill be able to see. He also found the the wiper arm was bent so he straightened it out. THANKS BIG TIME. thats service you cant buy. That is also why everyone who drives in my family uses Advance for parts.
Review №6
2021-12-11Nice selection of cleaning supplies fer the work truck. Employees know what works best. I now have the cleanest work truck. Always.
Review №7
2021-02-26My elderly mother stopped by this store today to purchase new wiper blades for her SUV. An employee named Jeremy offered to put the new blades on for her, which she happily agreed to. Unfortunately, Jeremy had some trouble switching the wipers out and accidentally cracked my mother’s windshield in the process. He apologized profusely and my mother, not knowing what to say or do, told him it was fine and went on her way. She called me a couple hours later telling me the story and I told her that she should go back to the store immediately and explain the situation. Upon her arrival, she was greeted by the manager who told her that Jeremy had informed him right away what had happened and he had already contacted his company insurance in case my mother would return. By the sound of things everything should be resolved in the next 24-48 hours.I would just like to give a huge kudos to both the store manager and Jeremy. Both gentlemen acted with great honesty and integrity, something that can be hard to come across nowadays. While it would have been easy to deny the story or blow my mother off, they instead rectified the situation without question or confrontation. Thank you so much for taking care of my mother and making the best out of a bad situation. Your customer forward response was extremely appreciated!
Review №8
2021-09-22Great staff now thats it had turn over! Took care of me with excellent service! Manager Sam intervene to assist employee with help to see my needs through!
Review №9
2022-02-22The guys that put on my wiper blades were very helpful
Review №10
2022-03-19Staff is not always helpful. Only a few employees will deal with questions, etc.