Alpena Power Co in Alpena

Review №1

2020-08-09

My power was out this morning. A bird or chipmunk tripped the breaker on the power pole in my yard. I called Alpena Power and they were out in less than 30 minutes and had the power back on. This is not the first time I have called them over the years and they have always come quickly to my house to reset the breaker. Excellent service. The service guys are always friendly too.

Review №2

2019-09-06

I contacted the vegetative management department over concerns about a dying tree that was on my property and was leaning in the direction of the power lines. They followed up on the phone call by sending out the technicians to evaluate and correct the condition if necessary. I was unfortunately not able to be on sight during the check as I had previous obligations to attend to but when I returned to my home the next day, the tree had not only removed but the area around it was clear of any residual debris. My kudos to the technicians for their prompt and thorough service and to the company for their tree removal policy. Thanks

Review №3

2017-07-08

Last Friday we were awakened at 3:15 a m by a violent rain, wind and electrical storm. at 3:30 the power went out and we called Alpena Power. About a half hour later (around 4 a.m.) we heard the sound of chainsaws in our driveway--the Alpena Power crew clearing the fallen trees off the driveway to get to the downed power line. Turns out the violent wind had cracked the utility pole, which split and took down the power lines. The crew worked continuously from 4 a m until noon, at which point the power was back on. We fell very lucky to have such a competent electrical utility servicing us.

Review №4

2020-06-13

My father, has to pay 2 times in most cases for the power bill because they are charging for less than 30 days of power. Making it hard to keep the extra money in the account so they dont hassle me. Im retired and only get a small pension.They dont care! I asked other people around me and they said they only pay once a month. Is this fair?????

Review №5

2020-11-02

Tree fell in the back yard and took out some lines. I called to let them know and within the hour the boys were at work to clear the tree and restore power. They had it up and going in no time as well. Good job guys!

Review №6

2017-12-12

Very easy to make payment over the phone. No charge for doing so.

Review №7

2017-06-11

Power out at 8 pm, still not back on, 1130pm.:O

Review №8

2019-10-12

Water was high this year,but that didnt stop us

Review №9

2017-06-27

Great service, very efficient, on time and very professional.

Review №10

2021-11-14

Fhrd