Alum Rock Self Storage

Address: 2487 Alum Rock Ave, San Jose, CA 95116, United States
Phone: +1 408-929-0995
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Payments: Debit cards, NFC mobile payments, Credit cards,

Worktime:
DayTime
Monday8 AM–6 PM
Tuesday8 AM–6 PM
Wednesday8 AM–6 PM
Thursday8 AM–6 PM
Friday8 AM–6 PM
Saturday8 AM–6 PM
Sunday8 AM–6 PM

Category: Self-storage facility, Car rental agency, RV dealer, Truck rental agency
Rating: 4.2


Name: T******* H****
Date: 2023-11-04 16:58:43
Rating: 5
Comment: Best
Name: L** Z*****
Date: 2023-01-01 03:06:20
Rating: 5
Comment: Excellent attention, the staff is very good, very friendly. It is very clean. And I liked the attention they offered me. Thank you, excellent attention
Name: T***** P******
Date: 2022-12-18 15:53:29
Rating: 5
Comment: I like this place, it is economical, better than other places, always very clean,
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Name: L****** T*****
Date: 2022-10-17 22:42:14
Rating: 4
Comment: Connie manager very Nice Staff. And Daughter Sweet Woman.
Name: J** L****
Date: 2022-08-19 07:21:32
Rating: 1
Comment: I booked a truck. On that day, i called one hour ahead to confirm I will pick up the truck. Noone tell me the problem. As my truck pick up time, the lady rep told me there is no truck. She asked me to drive 9.4 miles to a bigger Penske site. I said it us not fair I should go there getting the truck and drive back 9.4 miles to my job site,$.79 per mile. She answers that I do it or cancel. There is no other option...What!..
Name: M*** s*********
Date: 2022-07-31 00:04:14
Rating: 5
Comment: Great staff, they know what they are doing
Name: J*** A S******
Date: 2022-03-21 12:56:29
Rating: 5
Comment: The lady the runs this place shes awesome
Name: J*** G***
Date: 2021-11-12 21:37:30
Rating: 5
Comment: Great storage facility, lots of services like car and moving truck rentals, p.o. box service, and more. Great staff and owner, great prices, they always help with anything you need. I have been very happy since I started doing business there years ago. If you tell them your issue they will do what is possible to make sure your happy. Thats my experience.
Name: I**** G**
Date: 2021-06-26 06:21:16
Rating: 5
Comment: Great customer service!
Name: S****** A****
Date: 2020-11-25 03:03:27
Rating: 5
Comment: Great service! Never had a problem in the very long time we have had a unit.
Name: A******** Z*****
Date: 2020-11-24 10:01:45
Rating: 5
Comment: I used to have a storage unit at the Alum Rock Storage a couple of years ago and I loved it. My rate always stayed the same, never went up, and never had the whole break in drama. Staff is very friendly and professional. I believe Connie is property manager and she is an amazing lady. She is very understanding and an over all great person I recommend this storage. It is always clean, units are all very protected
Name: O***** M******
Date: 2020-09-14 02:43:36
Rating: 5
Comment: Let me tell you folks ..this was the first i place a calledfl4a storage unit & I settled with Alum Rock Self Storage! Why?Because it was convenient, the lady over the phone was very kind & helpful then when I met her I was even more impressed! She runs the place & had good helpers there as well. Carts available, two elevators, stairs, plenty of items to select from for your packing & moving needs along w/other gadgets within the mini store& Just an♡overall pleasent place to do business with. Thank you Honey & your young helper that oriented me on the dos & donts.Forever grateful. :)
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Name: M****** V******* S******
Date: 2020-07-12 23:48:10
Rating: 1
Comment: Terrible service, due to the current situation I was late in paying for my space, they announced it for sale without notifying me, I went and realized, they didnt want to take my payment, because according to the person in charge, I had already paid for the newspaper to sell it, So I told them to settle what was owed until that day, but they wanted me to pay the month that had not yet run, I paid them only until that day and I asked them for my things, they gave me hours to get everything out, and they got upset, I was missing few things Due to lack of time and they canceled my access and out of courage...they canceled the P.O.box, they are returning my packages, and correspondence, why dont they let me sell my things, I dont recommend it, terrible service, arrogant.
Name: L*** F*****
Date: 2020-06-08 23:55:01
Rating: 5
Comment: Very good attention and excellent service
Name: h**** a*******
Date: 2020-03-24 22:14:02
Rating: 5
Comment: The staff is amazing and the manager lady Connie is super friendly and go the extra mile to make sure u are well taken care ofI recommend all my friends and family to go see them for all there truck rental or R.V rental or storage needsA+++++++Thank u Connie & amazing staff for everything
Name: M****** N****
Date: 2020-02-18 21:17:15
Rating: 1
Comment: Terrible terrible service rude and incompetent customer service. Will threaten and evict you if you complain.
Name: a****** r******
Date: 2019-12-11 22:37:34
Rating: 1
Comment: Manger was very disrespectful and rude. Both reps upfront were very rude and when we asked a question they act like we didn’t say anything. I guess they don’t care about you if you are trying to get your storage back. They sold our storage right in front of us.they tired to tells us to be they on a specific day but never a time. They tried to lie and say they told us a time but never did. Will never send anyone I know to these ppl they don’t deserve 4 starts or 1. They never even called us to tell us what was going on we had to call them every time to get info. Then they try to lie and say they called us. They are heartless people.
Name: A****** G*****
Date: 2019-10-31 10:24:38
Rating: 4
Comment: Good service!@
Name: E*** Q*******
Date: 2019-10-20 23:22:19
Rating: 5
Comment: Excellent place to spend a lot of gastronomic variety. Good music.
Name: A***** N*********
Date: 2019-08-22 01:04:24
Rating: 4
Comment: Quick and easy truck return!
Name: J**** C*********
Date: 2019-03-13 22:21:46
Rating: 5
Comment: I have had a storage space there for several years. Always polite and very helpful, the staff there are great. They keep they space clean and critter free. They also rent motorhomes and moving trucks there. Reasonably priced. The office closes at 7 pm, but you have access until 9pm. I would take a flashlight!! It gets dark inside the spaces.
Name: G****** S*******
Date: 2019-02-22 20:25:38
Rating: 5
Comment: Great customer service. Multi place stop you can Rent a Storage Place, Penske Moving Truck, Hertz Rental Car, Cruise America RV, P.O. Box and Drop off box for FedEx and UPSAll in one place
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Name: N***** N*****
Date: 2018-03-17 07:21:25
Rating: 5
Comment: Great place to store your stuff safely
Name: I** R***
Date: 2017-10-07 19:52:08
Rating: 4
Comment: Excellent location, clean and has a very friendly staff. Slightly expensive though.
Name: E* S
Date: 2017-08-06 03:13:56
Rating: 3
Comment: When returning a large rental truck, they asked me to park it in a very tight spot. This also required a u-turn in their gavel lot.Staff were friendly though.
Name: R*** D*******
Date: 2017-03-26 06:22:21
Rating: 5
Comment: Mail box.
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