Kerbside pickup
Yes
Ambassador Duty Free Detroit in Detroit
Categories
Location on the map
Detroit, Wayne County, Michigan, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Delivery
No
Health and safety
Staff wear masks
Yes
Staff get temperature checks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Amenities
Wi-Fi
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 586-819-0467
Site: http://www.ambassadordutyfree.com/
Site: http://www.ambassadordutyfree.com/
Opening hours
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
Comments (199)
I like their bargain store in there, sometimes you can find some cool stuff.
Got some cheap severe custom stuff. If you are crossing the border it makes all sense to stack up your alcohol stock as prices are seriously cheap.
Its okay. If youre going into Canada,take advantage of the prices there. If youre headed into Michigan, the prices arent that different and youll get a better selection at Meijer.
Very good service, can buy a lot of cheap and cost-effective things, better and better.
A refueling stop with a trick: if you use you card to pay, the cost of a gallon is a dime higher... The toilets are clean. The store offers a wide variety of alcohol, a few chocolates and some gifts. It was not busy. Very few travellers due to covid restrictions.
Very pleasant place to get what you need tax free
Good customer service, never know what great bargain you are going to find!
Cashiers play with cell phones while serving the customers always,It is totally unacceptable and rude .I try to reach their managers but they wont let you speak to.
23-2-2022, women at check out nice nd recommended what i want in fragrance section👏🏻👏🏻✌🏻✌🏻✌🏻.
Did something change at the pumps for cars?I used to to be able to use my Visa card at the pumps till last week, it didn’t work today and kept saying go see the cashier.Went in and so many people are on the line up on both the fuel counter and the other counter. Only one girl looking after both.I couldn’t be bothered with that, so just took off and crossed into Canada. If we have to go in all the time to pay for fuel, it will be annoying and waste of time after a long day at work. Hope they fix this issue soon, so we can pay at the pump.
Great gas price. Nice restrooms. Complementary coffee. $3 cigars (that run out pretty fast. Copier facility available at $4 per page.
Good place to exchange currency. Lots of liquor.
Please get more beer selection. Yingling would be fantastic!!
God price for diesel and another products on sale.There, you can sent documents by email to print on paper .
I love to stop every time when I cross border.
WARNING FOR TRUCKERS: Dont come here searching for fuel simply because your fuel location app shows you a cheaper price if you are not headed to Canada!!! If you take a wrong turn or accidentally end up here, DONT BUY ANYTHING if you are not planning to go into Canada. Some of the workers here will try to extort money from you to help you get turned around, but dont pay anyone. Theres a procedure already in place to get cars and big trucks turned around if you end up her accidentally. But only if you have not purchased anything. Once you buy items or liquor you, and whatever/whoever is in your vehicle MUST enter Canada to get turned around. You have been warned.
This is my favourite stop every week. They have some of the great deals comparing to DFA.Staff is mostly polite.Clean washrooms.They also have a bargain shop there where we could find many household products at a great rate !!I always fill DEF here. Its cheaper than anywhere else in North America !!
The bottles are cheap. The service is excellent
The female was very cordial, helpful and professional and thus exemplary
Rude staff, girls at cashout need to learn customer service skills
Don’t buy diesel fuel, pumps most likely not calibrated, I just pumped 156g. averaging 5.67 mpg my truck never burns that much fuel, not even in winter, i average 6.5 mpg, I’m suspicious
Nice staff, great deals.
First time here very nice very helpful staff
Staff very friendly. Variety of goods.
It was nice. Perfume prices are high than Buffalo duty free.
They have a great selection of Liquor! I shop there before I go see my friends so we can all have a good time. They have a bargain emporium that sells goods for cheap! Lots of baby items for sale and other trinkets you can use as gifts. Gas is very easy to get there. I suggest you use cash to get the best value of if you cross frequently, get a Ambassador Bridge Commuter card.
They more or less have a monopoly and in some respects it shows. The prices are exceptional - especially for gas, but its very common for many of the pumps to be out of service and it takes far longer than it should to dispense 10 gallons of gas. On the bright side, the staff are pretty good and theres a good selection of duty free items.
Good place to see has a bargain shop as well with lot on odd bit a Bobs in also does a large selection of different spirits you cant get in other duty fee shops beer is not the cheapest but makes up for that in all the extra offers. They do with the spirits and perfumes that are on offer here
Customer service is very poor. Staffs are very lazy, when I wascat the counter clerk Madelyn watching movies, no greeting nothing at all. They are not deserved to work in such a wonderful places.
Too High price Compared Other Bodher
Love the free wifi and I love the friendly staff
Stopped in the duty free shop, unfortunately its pretty much emptied out by the time I get there at 10pm. If you get there when they open they usually have some really decent priced items
Not much choice of scotch whiskey. Selves were empty
Need more improvements and need more stuff in duty free shop.
Good/great deals, but sometimes the checkout line takes a really long time (10-15 minutes) since there is only one cashier and products often dont scan in the system forcing the cashier to manually look up the products. Youll end up buying things you dont really need because its such a good deal. Sometimes there are new products daily and other times it seems like theres nothing new for a week or more.
Great Gas Prices if you are Canadian and coming back always fill up. The actual store is huge and selection is very random. Personally Im not looking for booze or smokes. Im looking for cheap toys for the kids or games for my collection. They have hobby boardgames with surprising frequency and often at fantastic prices.
Great people and great cutomer service
Good selection of beer: steam whistle, coronna, stella, Heineken, labatt and a few others i didnt pay attention to
Large selection in the general store, but the deals you find at the Border Bargain store is unreal. It’s hit and miss - some days there is nothing worth it and other days you can score big! My biggest score was a 60” name brand TV for $200. I also got most of the furniture and toys I needed for my third baby (crib, bouncer, swing, diapers, etc) from here. I’ve known others get wild deals on small appliances, bedding and more. Like their Facebook page for a preview of their daily sales!
Dont buy gas for your vehicle here. Purchased regular unleaded gas at this duty free which immediately had a negative effect on my cars engine. We had all the symptoms of watered down gas and a quick Google search will show theyve served bad gas in the past. Will never fill my tank here again.The store itself is pretty standard and nothing special, Ive never found any deals here too good to pass up. Staff is helpful and friendly, though. Often times youll find the monetary savings isnt worth getting pulled over to pay duty when youre on your way into Canada.
Large easy to access last stop before crossing the border into Canada, with short and quick cash lines. Fill up with gas and get your eggs and milk here too before heading home from being away. Good washrooms and reasonable prices with featured deals being the best bet, but I usually get my alcohol at Costco or Meijer at a better price. Know your prices.
Way expensive compare to other duty free
Its the Duty Free Store. This one has a bargain area. It varies on what they have. Sheets, pillows, baby things, TVs, cleaners, bags, back packs, and this trip had kayaks.
I love going to this place to go in the back room where they have lots of good stuff for cheap. Alot of people dont even know that there is a back room where you can buy stuff at. This is not the same stuff that is out on the floor this is other stuff from tools to mugs to bedding to paper towels to pet stuff. You never know what they are going to have in there from week to week its always something different.
Messy place in back area of store.
Stop here if you have time. Occasionally youll find a VERY good deal. Bought a new-in-box KitchenAid pasta maker attachment for $40.00. Reg price $279.00. Worth checking in to see whats new. Inventory constantly changes. Unfortunately, the useless items outnumber the steals.
Great Deals, Always a welcome surprise on the way home to find some goodies to bring home. The variety that flows though this warehouse is amazing. From Bedding, clothes, Tools, Pet supplies, Hardware....
Best duty free ever
Very friendly staff. Unfortunately there needs to be a review on prices on non alcoholic products. Often products are over priced. Also the bargin shop used to be a place to get amazing deals. Now most things are at or close to retail price.
Best gas prices ever. But why does toll cost so much to cross the border over there? The bargain area is a good touch. Kinda chaotic at first but some good finds there.
They have all kinds of products but they are usually the same price as the stores. Also Matty love to charge people going to Canada more than going to the US. Vodka is $20USD in the US but $16-18 CAD in Canada.The fuel is pretty well the same, $2.079 at the Marketplace $2.109-$2.159 on the street and your supporting the roads with tax. His fuel is tax free.He is as greedy as possible.
Its clean, great selection, no duty tax is a great way to save just follow the limits allowed by the country you are entering and its all good. Friendly staff. You can get duty free gas at this location too!
This is a Dutyfree store at the Ambassador Bridge between Detroit USA & Windsor Canada. There is a very wide variety of upper name brand perfume & cologne with good prices. There are also wide choices of name brand alcohol liquor. Other items are limited choices of toys & candies. But because of the requirement of crossing between Canada & the US, one must be alert to the 2 countries Law on importing goods, and properly declaring the purchases to Custom. They also have a large Gas bar for passenger vehicles (cars, SUV, trucks, RV, van, etc.) As well as another area for big transport trucks (Semis).
Took a trip specifically to go here and get a bottle of Talisker Dark Storm as a present, which the website says they have. Turns out they didnt, and the employees seemed to be very uninformed about their stock.
Love the new bargain annex!!! You can find a ton of stuff for below retail price!!! Esp loved the under armour selection for my boys!!! It can be hit or miss but I can usually find something;)
The so called “Duty-Free” gas prices are deceiving. The gas prices are better than Canadian gas stations, but “duty” free gas should be cheaper than local gas stations. Save roughly 20% at this gas station or 30% at other gas stations in Michigan before you hit the “Bridge To Canada” exit.
Good selection of tax free alcohol before you cross back into Canada. Gas is usually 20-30 cents/L cheaper than buying in Canada as well (after conversion).
Duty free prices are average compared to other border crossings into Ontario. Cigarettes are cheaper than ANY crossings from New York into Ontario. Marlboro not available crossings into USA. Loyalty program has some benefits but only if you want to prepay money onto card. Gives you 5% discount on many things in store not already discounted items (including cigarettes and booze). Bridge toll and gas discount with Nexus. Bridge crossings in Detroit are very expensive compared to crossings from NY. Border bargain outlet has some unique finds and bargains can be had here. Would have been 4 stars if not for high bridge toll.
Nothing is ever cheaper here than anywhere else.Gas for a while was the same price as Dearborn.I dont know why I need to give my Zip Code and license plate. There arent attendants to make sure people dont park their car at a pump and go inside to shop which happens often.No one knows how to help me inside. Everything just seems like there was no thought put into anything
Convenient location when coming back to Canada, but possibly the slowest gas pumps I have ever encountered. Break out the timer app on your phone and post reviews, maybe they will do something about it.
Really helpful staff. Reasonable selection for a duty-free facility. Not amazing, but DF is not what it used to be. There are few duties any more! 21st century. But, you do get to evade local or national sin taxes, so alcohol and cigs are a bargain. Staff is really helpful. And personable, not Uniqlo automatons. Actual humans who want to help.
Great selection and price
One star for fax USA 4:00 dollars for one page other truck stops 2.00 USA dollars but here for each page 4.00 USA dollars
Thanks for exposing this corruption Flat Tracker! One thing to add - local gas stations dont ask for Postal Codes and License Plates - these guys do. Just another other little reason not to buy expense Duty-Free gas here.
Always polite. If you need something, please ask. The staff is awesome. Call ahead and see if they will do a special order. Service is beyond 5 star
Decent selection of items. Would be great if they stocked Champagne. The diesel fuel pumps are very fast and well maintained.
Good place shopping perfumes
Great prices but take care of their return policy in the bargin section . A friend of mine bought Rca tv for $ 200 . When he went home he found out it was water damaged and they refused to do any thing about it .
Bathrooms are completely disgusting as usual. Even though they have new card readers at the tills they still dont read Canadian RBC debit cards. Go figure, all the traffic going through here is going to Canada
Good selection of booze and chocolate.The bargain shop is a good addition. You can find some good things here.Cheep gas too
Tell me we arent taxed too much, I paid $2.00 a gallon for gas and Smirnoff 40 ouncer $19.00 . Many other items also 👍👍👍
Good prices on everything I saw there!
Overpriced as compared to other duty free shops. Perfumes are even more expensive than what you pay for in stores in Canada. However scotch is a good buy here.
Prices are decent. No Canadian cigarettes. Decent fuel prices. Bargain shop should be open 24/7.
Booze, cigarettes, and cheap gas! Cant go wrong here on your way to Canada!
Good people
Good store for daily commuters, for gas and other goods. Price has been on higher side now compared t when it opened.Sure some of the items are cheaper and some really pricy.
Not too many options for shopping!
Customer service- very PoorPrices compared to other ports - higher/ extremely high on liquiorVariety - very low/ mostly out of stockTime waste high prices low discounts low variety
Its a big building for a duty free shop. More like a duty free warehouse. Just dropped by to get a bottle of rum and they had the brand I was looking for at a reasonable price so I was happy with the experience.
Prices can vary widely between us and Canadian side so shop wisely (example macallan select oak scotch) prices are available for us side as a pdf
Good place for duty free products. However. Its important to research the prices before you buy. Just because its duty free, it doesnt mean its the best price.
Big selection but didnt find many deals. Inflated tax free alcohol. Smokes looked cheaper but I dont smoke...
Cant wait for the yearly cleaning of the washrooms. Would be nice if they would fix the card readers at the diesel pumps someday too.
Missing stock. Big open place. Too many oversized bottles 1.75 liters, not allowed into Canada and almost no 1.0 liter bottles which are allowed.
Good fuel prices. Difficult to get to parking after fueling. We often skip the store because it is too much of a pain to get to parking !!!
This place is a hoot! You never know what might be there. Wherever the items come from there is no continuity from one visit to another. Some unusual stuff at low prices. Its worth the entertainment to stop in and see if theres anything you could use.
Awesome selection and great staffAlways very clean
Nice store good selection. They carry mainly 1L bottles not many brands with 1.75L or even 1.14L
This duty free has a good selection and good prices. Its also got clean bathrooms. Try to get gas here every time I cross the border.
Really a good place, especially the bargain shop, I had purchased really good and useful products from here on a great low and discounted prices, if any one gets the chance, should visit here.
The fuel is always cheaper than the rest of Michigan, theres the Duty Free store that you could purchase items, a little cafe and a Bargain store plus washrooms.
****Buyer Beware*****They sell damaged goods at their Bargain Border Shop in what look like unopened, factory sealed boxes.Bought a 50 Samsung TV last week when crossing for $195 (retails for $799 in Canada) - was in a factory sealed box, zero visible damage to box.....great deal huh???WRONG - got the TV home, unboxed it and guess what....the screen had major damage to it, totally unusable. It looked like someone took a heat gun to it for an hour. Got that sinking feeling in your stomach yet?Tried to resolve the issue with them immediately after I realized the TV was damaged but they were super quick to let me know its buyer beware once they had my $. Translation; Customer service/issue resolution is non-existent with these people.If you are Canadian, dont even consider buying anything over $50 here unless its completely non-functional like say a pillow or a duvet cover. Warranties dont carry over and you may as well buy the products from the back of someones van at the Detroit bus station - the odds of you getting ripped off are probably the same.Hopefully this saves someone else from being ripped off.
Excellent place to stop if you are going to Canada and crossing in Windsor from Detroit. Excellent prices on gas and adult beverages ;) plus lots of chocolate, jewelry and perfume o and a barging zone :)
👍
I do like this place. It has its issues with restocking but not that often. No sarcastic remarks for this place.
Cold Storage place.The place where loads requiring inspection for entry to Canada are inspected.Nice people.Waiting time reasonable, for this kind of facility, 4-6 hours.
Overpriced in alcohol compare to Duty Free of America. But has good custom bargain shop for cheap.
Great variety, good prices and friendly staff
Should add more stuff
5 other cars along with myself have been waiting an hour for someone to show up and turn us around so that we can get back on the highway. What kind of bullshit is this? An hour+ to be allowed off the premises if we didnt buy anything?
Huge duty free shop. Cement floors, high ceiling. Beautiful setup. There is also a bargain annex in the back which has random deals.
I ended up here by an accident cause I missed a turn so I didnt really have time to look around the store
Still open for business, just be sure to wear your Covid-19 mask!
As usual, theres duty free booze and smokes but in addition you can find different seized items by decent price in separate room. Worth to check.
Cheap gas
The store in the back of the duty free always has new and interesting finds for a steal. (but dont steal, ICE is like 6 steps away) haha
Bad deals
A wide variety of duty-free products. The liquor was good priced.. lookout for cheaper prices in the city if u got time
Pretty sure most of the 5 star reviews are paid for. Just like his bridge, Morouns duty free is a POS!
Cools things to buy and good prices.
Good place to stop at grab your duty free before going to Canada. be sure to check out the liquidation store you never know what you might find.
It’s duty free.. what can’t you like?Bathrooms could use a little more privacy, and few more stalls (Men’s)
Great selection of liquor and wine but price is higher than other duty free shops.
Nothings cheap there anymore. Cheap fuel thats all. Thanks for that
Great place to look for bargain deals and very friendly staff. Always find time to visit this place.
Looked like lots of low quality stuff. Some prices were appropriately low also. Not my kind if store.
Not as good deals here as the rest of the duty free stores in the area. Also the attendant was very unprofessional.
I rarely go downtown and I got lost. Ended up at the ambassador bridge. Had to go there to find out how to get out. Very helpful.
Gas prices should be even cheaper than they are, considering you arent paying the $0.19 per gallon gas tax or the 6% sales tax.
Nothing special there. Good prices as its duty free. Watch your allowance limits when coming to Canada
90 octane is not premium gas 🙄 they went down from 93 to save a few cents
There was literally no duty at this store. What they DO have is alcohol, giant candy bars, and restrooms. And a perfume counter, for some reason.
Large alcohol selection, unfortunately prices are a lot higher then any other duty free stores Ive been to.
A bit expensive compared to similar places. After few visit got offer for discount card, could be at first visit.
Great deals. Wish there was a bit more selection with alcohol.
These places used to be a bargain. These days theyre overpriced. The cashier who exchanged our money was nice.
Great prices, several unique items and some very expensive alcohol.
Dont fall for the seemingly low prices. Only tobacco and alcohol is cheap. Careful what you import without declaring
Duty free shop lots of good deals but you do have to cross the border of you ship here
Unfortunately didnt buy anything. You have to cross the border if you purchase anything.
Great place for a last minute gift. Very good prices.
Easy..Fast... My appointment was scheduled for 0845. Showed up early, and was done and out the door by 0830.
Great deals to be and and kept extremely tidy. A necessary stop for any cross border trips
Easy place to stop and get gas before crossing back to Canada. Not really the best gas prices though.
An interesting duty free location equipped with the usual duty free items, but there is also a liquidation store at this location.
Over priced,prices not marked properly if at all,buy occasionally you can find a good deal.hit and miss.
Good prices on fuel, but understaffed. Waited a long time to pay for diesel
Love this place great prices would for sure come back again friendly staff
Prices not shown, items out of stock, wrong signs, poor service!
They have a fair selection of popular liquors and beer to choose from and a limited selection of other items
Great Duty Free finds and fuel is usually cheaper than at the pump.
A very nice duty free store, good selection, lots of room and good washroom facilities.
Doesnt accept canadian debit cards. Only 1 atm if that is out too bad for you.
Nice place for tax free shopping
Who doesnt love duty free? Lots of choices at really great prices
Nice people, clean rest rooms, plenty of gas pumps. What more could you ask for?!
At duty free fuel price always better then other big fuel companies
They were very understanding and very helpful while I was having a panic attack
Amazing Deals everytimevery exciting to go and find something you needed or wanted
Best deals ever and friendly staff
Lots of various liqour options. Checking out was quick & plenty of staff around.
Good prices
Big store, large collection but expensive than other duty frees.
Peoples work there, not willing to help or assist you.
Good for fast shoping...they sould sale disel also when the price go down
Need more pumps with 91 Premiume Gas. There are too many pumps with 87 gas.
Prices are fairly high on alcohol. I dont really see the point to shop here to be honest.
Small selection. Prices are ok not great. Bargain section was less than impressive
Great selection of liquor and wine at a better price! Take advantage when starting your trip!
Fails whole puropse of duty free, merchandise is more expensive than you would pay normally with full tax.+
Great place to buy duty free items on the way to GTA.
Check out is a pain. If you have a rental car make sure you know the license plate number.
This place is hit or miss!! Sometimes there is a great selection and others times its completely empty.
Lots of cliche American items. The layout inside and out is kind of confusing. Cool experience.
Great deals on stuff you never knew you needed.
Best place to fill ur gas ..good liquor collection..lazy staff
Clean and good products. Washrooms were being cleaned so had to wait 5 mins
Fuel prices here are very less compared to all other nearby gas stations, and Canada.
Lots of good stuff low prices and polite staff
It was okay, prices are little too high, but it is the exchange rate. Otherwise the gas is cheap.
Lots of random stuff available here. Most at really good discounts.
Nice modern duty free shop easy in and out when crossing to Canada
I love stopping in here... Great deals and cheap has!
Typical duty free store. Staff just stand at the check out in groups,you have to find them if you need help.
Big Saving shop is nice ...lots of product is in resonable price.
We took a wrong turn and ended up here, staff was very helpful and we were escorted out in less than 10 minutes
Very well organized and clean. The staff was very helpful about the duty laws.
Always friendly
Few empty spots on the shelves but clean and convenient
Love the Bargain Store there at Detroit crossing. Theres always something new.
Some good deals but some expensive stuff, gotta watch the prices
Never know what you will find...always a deal to be found
Cheap gas and good selection in duty free.
Fast & convient! My family loves stopping for the butter tarts!
Bargain store is very unorganized. No price tags. Hard to find things in heap of mixed items.
Very clean, good selection and the staff were very helpful.
Great duty free stop. Clean bathrooms and low gas prices 👍🏽
Way more expensive than duty free at Sarnia border.
Total reviews rating 4
199 Reviews for Ambassador Duty Free Detroit 2023:
Review №1
2022-03-16Pretty decent place Id say the staff were not rude or lazy at all in my words.The staff that was working that night actually helped us pretty good point us in the right direction to get across the border because of the covid restrictions still going on at this moment as of March 5, 2022.slept in the truck outside of the building really good washrooms were mostly clean. really cool stuff that I havent seen before.
Review №2
2022-05-05I like going into the store for purchases. What I dont like is the snotty, mouthy girl with attitude ordering people to wear a facemask when SHE wears hers UNDER her nose and her mouth covering only her chin. She only pulls it up, if she even bothers to pull it up, when you pay for your things. Ive been there twice in a week and shes the same both times. Horrible attitude. Horrible customer service. I hope to never see her in there again.
Review №3
2022-06-14Always neat, clean and well stocked. Friendly staff. Clean restrooms. And the duty free prices are great.
Review №4
2022-06-24Staff wasnt friendly 😒 i went there to exchange USD into canadian Dollars the lady on the counter was so rude, she was plaing on her nitendo switch and at all time when i ask her to exchange money so she was like so lazy do to that, i dont like the services.
Review №5
2022-06-07This place is always short of liquor brands one wants and only choice available is very common brands. One of the busy port of exit/entry to Canada, lots of people shop from here and hence they run out of things quickly.
Review №6
2022-03-08The customer service in this store is totally missing. Excepting 2 ladies , the personal is very rude, unprofessional, disgraceful. I am wondering how this manager still keeps them working there. The restroom , fuel plaza looks clean. The store prices are not really a very good deal thinking this is duty free. Every where in US masks are not mandatory but here are, why? It’s is not located on US soil.They don’t realize that in 2 yrs when the new bridge will be open and all commercial traffic cross there, they will loose their jobs.
Review №7
2022-03-06Always dirty and smelly washrooms 🤢🤢I couldn’t understand why the left side of this store has different hours .. it closes early and open late🤪🤪.Most the time.. the staff rude… but they still nicer than many others who works in the border 😉😉The border of rudeness 😝😝XXXXXxX
Review №8
2022-05-26Its nice place with reasonable items and prices especially I like bargain shop. Clean washroom.Parking spots are limited.
Review №9
2019-03-25No dutyfree has as much as variety of liquor,perfumes,chocolates and kids stuff.I am adding pics of few bottles which are not on there website.Only downside is they are most expensive duty free in whole America.
Review №10
2022-05-06Not impressed at all, alcohol prices are high. Big place with poor selection and big mouth. Staff not professional