AMC Dine-In Thousand Oaks 14
Address: 166 W Hillcrest Dr, Thousand Oaks, CA 91360, United States
Phone: +1 805-494-4702
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible lift, Wheelchair-accessible seating, Wheelchair-accessible toilet,
Offerings: Arcade games, Food,
Amenities: Restaurant, Toilets,
Crowd: Family friendly,
Payments: Credit cards, Debit cards, NFC mobile payments, Credit cards,
Children: Good for kids,
Phone: +1 805-494-4702
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible lift, Wheelchair-accessible seating, Wheelchair-accessible toilet,
Offerings: Arcade games, Food,
Amenities: Restaurant, Toilets,
Crowd: Family friendly,
Payments: Credit cards, Debit cards, NFC mobile payments, Credit cards,
Children: Good for kids,
Category: Movie theater
Rating: 4.3
Site: https://amctheatres.com/movie-theatres/los-angeles/amc-dine-in-thousand-oaks-14
Rating: 4.3
Site: https://amctheatres.com/movie-theatres/los-angeles/amc-dine-in-thousand-oaks-14
Name: T*** W***
Date: 2024-06-28 18:28:26
Rating: 1
Comment: Avoid this theater if you can. The only decent aspect is the bartenders. The management is indifferent, and the staff is untrained, disrespectful, and lazy. The theaters are poorly designed, and don’t expect your food to be delivered to your seat, even if promised. There are plenty of other options at these prices. Do yourself a favor and go somewhere else.
Name: R***** B*****
Date: 2024-06-26 15:53:44
Rating: 1
Comment: No stars for this one! The employees are negligent and careless leaving liquids on the lobby floor where I slipped and fell really hard. Not one employee cared, asked how I was, or seemed concerned at all. I had to ask for a manager twice. No follow up and ghosted when I emailed requesting copy of lobby surveillance footage for medical reasons. Im already a 100% disabled veteran with head neck and back injuries. They absolutely should have shown more concern considering their own negligence. 🫤
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Name: V******* S*****
Date: 2024-06-18 17:35:14
Rating: 5
Comment: 2nd time Ive been here just like a regular movie theater except you order items and within 5 to 15 min its delivered to your seat cool
Name: D***
Date: 2024-06-16 00:59:51
Rating: 5
Comment: Best movie experience Ive ever had.
Name: T**** S*******
Date: 2024-06-06 13:34:33
Rating: 5
Comment: Its been a while since Ive gone to the movies, but I am glad they have those recliner seats. Makes the experience much better. Also, thanks for not freezing your customers out. I forgot a blanket, but I wasnt freezing this time.
Name: N******* G****
Date: 2024-06-03 20:05:20
Rating: 5
Comment: Great experience, prompt service, great screen quality!
Name: D**** A****
Date: 2024-05-27 06:19:27
Rating: 1
Comment: We used to always like coming here to watch movies, but after coming here for the 2nd night in a row to watch a movie here and no AC in the theater only in the lobby? Really Is management trying to save on electricity? This is ridiculous. Likely not coming here anymore.
Name: T* K
Date: 2024-05-21 01:19:18
Rating: 5
Comment: The theater experience was great. I ordered a large popcorn, and when the movie started, I discovered chocolate covered raisins in my popcorn. I didnt order that. I hate raisins. The movie was in progress, and I wasnt going to leave it to complain. I just threw the popcorn away when the movie ended.
Name: K****** W***
Date: 2024-05-16 18:45:15
Rating: 5
Comment: Love coming here. The A-list membership is worth it if you like going to the movies.
Name: S*
Date: 2024-05-11 16:14:01
Rating: 5
Comment: Got free tix to watch a movie on Fri evening, free EV charger at nearby Volta, thats what I define fun. The theater itself was huge, we were in auditorium 11 and the seats were comfy, accidentally turned the heater on and took a while for the seat to cool down. Bathrooms were clean and well maintained
Name: T**
Date: 2024-05-01 02:30:39
Rating: 5
Comment: Great movie watching experience. Comfortable chairs.
Name: K**** H
Date: 2024-04-14 05:14:41
Rating: 1
Comment: Not a good experience. I was overcharged $100, our food was brought 30 minutes late leaving me with soggy nachos, and the sound was a bit too loud for the movie.
Name: S*****
Date: 2024-04-05 17:07:26
Rating: 2
Comment: Employees are not the nicest. Lol.
Name: D**** H***
Date: 2024-04-01 12:41:11
Rating: 3
Comment: Usually, I love this theater. Today, there was more than one glitch.
Name: C**** G
Date: 2024-04-01 00:04:31
Rating: 5
Comment: My favorite movie theater the A list is worth it and the premier membership. Staff is great
Name: L*** S*****
Date: 2024-03-29 07:29:59
Rating: 5
Comment: Nice and comfy recliners with heated seats and trays with cup holders built in (for a standard screening, I believe the IMAX screenings dont have the same recliners). They keep the theaters/seats very clean. Also, the screens are in good condition. The sound system is excellent.Staff are courteous and do a good job with customer service, food preparation, and cleaning. Decent food selection and a fairly well stocked bar for those 21+. Food gets delivered to your seat fairly quickly, and the loaded tots tasted great.If you like Coke Freestyle machines, youre in luck. There are two on either side of the lobby (four total), plus an ICEE machine on each side as well.Really, the only complaint is that the seats might be too comfy (especially with the seat warmer on). Two out of five people in our party fell asleep because it was just too comfy! And no, it wasnt a quiet (or boring) movie (Ghostbusters: Frozen Empire).Prices are pretty standard for theaters these days (maybe slightly higher than average). But be warned, it can get expensive quickly with soda, popcorn, food, alcoholic drinks, and dessert.
Name: K**** K***
Date: 2024-03-25 13:29:33
Rating: 5
Comment: Movie n food were great n all, but what is up with the urinal placement? I went in the right one, just to see. And theres no way that two people could use those urinals simultaneously without having their shoulders and butts pressed together. Like, hey bro. Lets go pee together. We can hold hands while we go. I showed this picture to several people, and their first thought was that if they saw that and they were alone, they would stand there and pee back and forth between the two, making a huge mess. Im just saying. This is bizarre.
Name: F******** M*****
Date: 2024-03-25 04:02:42
Rating: 5
Comment: I love how clean the cinema is. The crew is kind and nice.
Name: E*** C********
Date: 2024-03-23 15:12:01
Rating: 2
Comment: AMC Dine in is a movie theater in Thousand Oaks. Situated right in The Oaks mall shopping center. While the movie and atmosphere were suitable, the process in getting food was atrocious. My movie was to start at 10 pm, I officially ordered my food at 8:48 pm in order to have time to eat before the movie started. I waited at the front tables where I was told theyd bring me my food. I must add I am also chronically ill, so I administered my medication in preparation to eat my meal. Time passed. When it was thirty minutes past the time I ordered my food, I once again entered the line to inquire where my food was. The line was filled with people, but prior, I was the only person there at the time. When I finally got to the front of the line, a full hour officially passed, and the medication was starting to take full effect upon me. They said they were busy, retrieved my food, and I ate it promptly before I felt any worse. This was an abysmal experience, though, for the sheer lack of efficiency on the part of the kitchen staff. I asked for no compensation nor refund, despite the mediocre service, for I knew it would do no good. The food was tasty, but when you are eating to keep your health stable and not merely to eat, its hard to determine the quality overall. I hope that next time I am here, they make a better effort to properly get their orders out in a manner that is timely.
Name: K******** H***
Date: 2024-03-14 14:01:22
Rating: 1
Comment: Very poor serviceFood arrived lateMet Opera presentationLights were on during the performance despite multiple complaints to turn offDuring the recess it was turned off
Name: M**** H**
Date: 2024-03-11 03:50:25
Rating: 5
Comment: Great theater. Ventura county needs more AMC
Name: V****** S
Date: 2024-03-10 09:12:31
Rating: 5
Comment: Love this place. This our go-to movie theatre. We order before heading out and have our snacks and drinks delivered during the previews. Their popcorn and churros are the best!
Name: V**** N*****
Date: 2024-03-09 19:25:27
Rating: 4
Comment: Comfy, reclining seats with lots of room. Love that there are 3 delicious plant based food items! Too bad theyre so expensive
Name: v w****
Date: 2024-03-02 16:21:04
Rating: 1
Comment: I will avoid this theatre going forward.I went to see a film yesterday, a Friday, and I have to assume they cook all their hamburger meat on Monday. It was confusing how one would go about making something that more mirrored a hockey puck than what it actually was. My wife’s was the same.A drink was $7.50 which even by concession stand rates seems unreasonable.This visit the projection & sound (while too loud) was fine.Our first visit the audio mix was the worst I’d ever been exposed to in a theatre. When I addressed during the film, it was just shrugged shoulders.*this is a sample size of only two
Name: G*** W***** D***
Date: 2024-03-01 21:03:05
Rating: 1
Comment: Manager was completely unhelpful with gift card situation… 00000 management skills … never going there Again .. they must be doing great because he didn’t care about Us At All
Name: J* M********
Date: 2024-01-31 22:05:15
Rating: 5
Comment: Its a movie theater. You watch movies here and eat popcorn. Movies are good. Popcorn is good. Seats are OK
Name: S* R****
Date: 2024-01-05 04:43:04
Rating: 5
Comment: Cinema has very comfortable seating. They recline and are heated. Your food is brought to your seats. Temperature inside was perfect. They serve alcohol too.
Name: H**** S*******
Date: 2023-12-29 20:32:59
Rating: 5
Comment: I love this theater! The recliner seats are so comfy, and they have heaters! I always try to come to this theater when I want to see a movie. 🙌🏼
Name: T S******
Date: 2023-12-29 06:53:30
Rating: 3
Comment: Nice theater with comfortable seats. Food line to order took forever. They only had two people, and it was a busy day. They bring the food to your seat when ready. It took about 35min to arrive. The food is fine taste wise, but expensive!! The mall location can be a plus and minus.
Name: d*** c*****
Date: 2023-12-09 22:22:29
Rating: 4
Comment: The movie theater I watched Wish was very spacious and clean. Too bad, I wasnt provided 3-D eyeglasses to enjoy the film more.
Name: S**** D*****
Date: 2023-11-25 15:40:50
Rating: 5
Comment: This mall is NOT RV friendly, so I have not come to this theater before. I made it my early birthday present to myself to see JOURNEY TO BETHLEHEM. $14 for the ticket and $23 for the tiny pizza and drink. Lol Good thing it was bday indulgence
Name: N****** Z*********
Date: 2023-11-23 06:12:57
Rating: 5
Comment: This theater is amazing!! Good food and very clean but aside from the theater itself, Michael (one of the supervisors) is extremely helpful and has such amazing customer service!! My husband and I always come here, but we had the pleasure of meeting Michael for the first time as he assisted us with changing our movie times due to a misunderstanding. He just made our experience SO much more pleasing. Thank you so much Michael for you professionalism and kindness. One of the best experiences I’ve ever had in customer service!!!
Name: J***** R****
Date: 2023-11-23 06:12:01
Rating: 5
Comment: My wife and I had tickets for a 10:20p movie and unfortunately the kitchen had to close early, so we were unable to get food and ended up rescheduling our movie night. We went to Michael, the supervisor, to ask for a refund for our tickets. Not only did he blow us away with his welcoming demeanor, and understanding/empathetic character, but he reassured us that he’d help however possible and explained that it wasn’t our fault that the kitchen had to close early due to internal issues. He displayed the utmost professionalism and just all around friendly nature — something that isn’t as prevalent today. Thank you, Mike. You’re the real MVP!
Name: M***** B******
Date: 2023-11-22 21:43:35
Rating: 5
Comment: Love this place! Large heated barcalounger seats, and they serve your food to you in your seats. You can actually have a glass of wine at your seat with dinner!
Name: R*** H***
Date: 2023-11-19 00:01:51
Rating: 5
Comment: Went to see new exorcist movie.super comfy reclining seats.food delivery right to my seat.i got a yummy pizza. Alcohol is available as well.lots of bathrooms. Clean and fun.try afternoon for savings.
Name: D*** H****
Date: 2023-11-06 14:42:25
Rating: 4
Comment: I usually have good service clean seats and timely movie that is with top tear sound and pictures.Before the show I grabbed a margarita which was made in front of me with Patron silver for $18.Got a burger and fries delivered to my seat for about $16 which was very decent.
Name: A**** (***********
Date: 2023-10-16 15:00:58
Rating: 1
Comment: Seeing the eras tour movie was a horrible experience. The screen was off the first 2 mins of the movie, then it was fixed. Then they just turned off the screen with the audio still playing. This happened like 5 times. We had to restart the movie 3 times. We were at the theatre for a total of 4 and a half hours. Ridiculous. Nobody came to make any announcements about what was going on. I ordered food since we were waiting but guess what? The food didn’t come either! 45 mins later i finally got my food. Then the next screening was delayed because of ours. Why couldn’t someone just come to tell us you’re trying to fix it? Sucks. When you call them they don’t answer either lol. Why couldn’t you guys just move us to a different theatre? So frustrating and it was obvious you guys didn’t care. I will avoid this theatre
Name: O O
Date: 2023-10-15 19:29:26
Rating: 2
Comment: Been to this theatre at least 2 times a week but it’s the 4th time this year they have screen issues. We’re here to see the eras tour movie today. Super excited but their screen stopped working completely. Not to mention they’re out of ALL collectibles and didn’t give us the free posters until we asked.
Name: E****** G*******
Date: 2023-10-03 22:13:39
Rating: 5
Comment: I havent gotten to go watch a movie in a while and decided to go watch one out of the blue to celebrate the end of my brothers school year. It was AMAZING!! Clean, ORGANIZED, and polite staff! Highly recommend! Food is WAAAAAAY overpriced though so if you dont want to spend an average of $20 per item, eat beforehand!Have FUN!!
Name: C********** C********
Date: 2023-08-07 03:09:37
Rating: 5
Comment: The food was good, bathrooms were clean and the seating was comfortable. I could not ask for anything more. Great job!
Name: A**** O
Date: 2023-08-05 13:14:49
Rating: 5
Comment: This place is huge and organized. The staff were friendly & polite. You are able to order restaurant quality food. Highly recommend.
Name: M*** V*
Date: 2023-07-24 16:55:08
Rating: 4
Comment: This is my go-to AMC because of proximity and it is overall fine. However, I’ve noticed on numerous occasions that the projection quality is subpar. The Dolby Cinema is not a true Dolby Cinema if the entire left side of the screen is out of focus!
Name: A** B******
Date: 2023-07-19 04:54:36
Rating: 5
Comment: Love the seats they are Uber comfy with back warmers and great matinee prices!!!
Name: J***** O****
Date: 2023-07-17 04:49:39
Rating: 5
Comment: This is my number 2 theater, number 1 being Porter Ranch, this one is fine but its farther for me to go and they tend to have problems here, room 1 had no AC so it was hot as f#@$ and when we went back it was fixed but way to cold l, and another time we went they had no water so they could not wash their hands and therefore could not serve any hot foods like POPCORN! no popcorn whats a movie without popcorn no compensation like this for that or something else in place of, other then that great facilities
Name: M*** A** H******
Date: 2023-07-13 03:19:08
Rating: 5
Comment: Took my girlfriend to see Sound of Freedom. Everyone in the USA needs to see this movie. The food was really good and the seats were very comfortable. They even have seat heaters.
Name: M******* S****
Date: 2023-07-03 19:54:26
Rating: 5
Comment: We drive 2.5 hours to see movies here. We refuse to see a movie anywhere else. This place is the best!! Best movie experience, and nice staff. Very convenient location too, easy to grab lunch/dinner or shopping while waiting for show times 😄
Name: M******* S********
Date: 2023-06-23 10:21:59
Rating: 5
Comment: Went with a couple friends recently and there was this cool cashier who made small talk with me about my Death Note shirt :)) also their cowoker spun a penny on the counter and that was really cool
Name: M****
Date: 2023-06-20 23:06:40
Rating: 4
Comment: Nice place to watch movies. Great audio and staff, and nice seating. I like their seating arrangements. Overall a nice experience without being too pricey.
Name: A** P***
Date: 2023-06-04 14:44:12
Rating: 1
Comment: Movies dont start on time, very crowded and understaffed. Dress for winter, as its kept so cold you can hand meat in there.
Name: M****** B*****
Date: 2023-05-28 03:14:11
Rating: 4
Comment: The Dolby cinema screen at this theater is great. The sound and picture are very high quality. The picture isnt as clear or crisp nor capable of producing as deep of blacks as a laser projector, but its still very good quality for the Conejo Valley area. The seats are very comfortable and great for watching long movies.The popcorn is really good. The rest of the food tends more towards mediocre. The food at cinepolis is much better, but you sacrifice screen size, picture quality, and sound when you go there. For me, the whole point of going to the movies is for the picture and sound, so Ill put up with so-so food.
Name: G**** O********
Date: 2023-05-25 20:42:12
Rating: 3
Comment: The theater is physically nice. Staff appears to be poorly trained. Employees did not turn house lights on during intermission until way into it. Then employees failed to turn house lights off the entire second half of the feature. That makes for a bad experience when there are lights on during the performance.
Name: B**** R********
Date: 2023-05-23 08:33:42
Rating: 5
Comment: Only AMC in Ventura county. Very nice plenty of parking. The seats are more comfortable than my bed tbh
Name: S****
Date: 2023-05-01 04:01:20
Rating: 5
Comment: AMC Thousand Oaks is an excellent destination for movie enthusiasts. The modern facilities, comfortable seating, fantastic amenities, and reasonable prices ensure an enjoyable movie experience. Whether youre looking to watch the latest blockbuster or an independent film, this theater has something for everyone. I highly recommend AMC Thousand Oaks to anyone looking for a great movie experience in a comfortable and welcoming environment.
Name: L*** M*******
Date: 2023-04-18 16:39:27
Rating: 5
Comment: First visit, so quite impressed with the amenities all around: recliner chairs, mini-tabkes for delivered food, nice, large restrooms, etc. Also loved that it had a nice setup for being dropped off right in front by either Uber/Lyft driver or a willing family chauffeur!
Name: O**** P******
Date: 2023-04-08 22:02:42
Rating: 5
Comment: Great theater seats are lazy boys with heaters
Name: I*** M
Date: 2023-03-23 03:07:58
Rating: 5
Comment: Great theater some rooms dont have full recliners and after being used to them it was a let down but other than that all is great
Name: P******* B********
Date: 2023-03-19 18:43:55
Rating: 1
Comment: So two white men can bring bags of chipotle (with big bags saying chipotle) inside the theater and not be told anything and they bring their big plates out during the movie aswell but the moment i bring a half drank starbucks for my sugar levels they say i can not bring it in and was told in the most nasty way. Please apply the rules to everyone.
Name: S*
Date: 2023-03-03 03:30:09
Rating: 5
Comment: My family and I visit this theater often and we are thoroughly impressed with the overall experience. The theater was clean and well-maintained, with comfortable seating and a great sound system. The staff were friendly and helpful, making the ticket and concession purchasing process quick and easy. The selection of movies was diverse and up-to-date, with options for all ages and interests. The theater also had a great selection of snacks and drinks to choose from, with plenty of options for both classic movie theater treats and healthier choices. Overall, I had a fantastic time at this theater and would highly recommend it to anyone looking for a great movie-going experience.
Name: B****** A*********
Date: 2023-02-22 10:26:44
Rating: 5
Comment: Came here with family and saw the movie Marlowe. The movie was ok but the theatre was great! Omar was a very friendly employee and helped us out with the menu at the concession stand! Love a theatre with great customer service and clean! Five stars for me and I’ll definitely be coming back!
Name: S**** t*****
Date: 2023-02-15 15:23:03
Rating: 5
Comment: This has to be the best place to watch a movie. Reclining seats, food delivery, cocktails....this I definitely first class service!
Name: B**** V
Date: 2022-12-30 00:22:50
Rating: 5
Comment: Best theater experience ever! Ordered tickets and food online, then just showed up at the theater, took the door comfy seats, and they brought us the goodies. So awesome.
Name: M***** J*****
Date: 2022-12-23 20:47:18
Rating: 5
Comment: This location is the best one that i have been to yet! Great location, amazing setup and then have an actual kitchen to make real food! I recommend using the App to order ahead and they will deliver to your seat, for a $2 fee of course. Most of the food taste great, some was bland. I highly recommend the nachos. The pricing is about what you would expect from an actual restaurant, but so is the quality. Definitely visit this location if you ever have a choice.
Name: L******
Date: 2022-12-02 08:24:46
Rating: 4
Comment: Nice place but usually overcrowded, not my fave theater but not bad. Lot of food options, and seats are comfy.
Name: �***** �*****
Date: 2022-11-13 02:47:41
Rating: 1
Comment: Thousand Oaks theater, hall number 2 has a HUGE scratch right in the middle of the screen. Calling you was pointless, looks like you are too busy at 1PM. Having Nicole Kidman in your commercial and having a huge scratch on her face is at least awkward.
Name: K****** C*
Date: 2022-11-12 08:48:11
Rating: 3
Comment: I frequent this theatre quite often, but for one very unfortunate experience, I will be only giving it three stars today.I watched a movie with a private rental theatre and although the screens were a decent size and audio was fine, to actually see the movie literally took SO MUCH LONGER THAN IT SHOULD HAVE!Our movie was scheduled for 6, but it did not start until past 7!!!It was utterly outrageous! The food for our party took a long time to come out, and it was just mediocre.I cannot get over the fact that they practically forgot about our movie as it started over an hour late. We had to get an employee to speak to our to another person to finally get started 😭Needless to say, I was unable to finish the movie as I had other places to be. Service was fine, butAMC, I am very disappointed, and this makes me reluctant to book a private theatre of my own.Please do better next time. Thank you.
Name: A***** V*****
Date: 2022-11-11 06:50:02
Rating: 3
Comment: I usually have a good experience. Unfortunately this time the seats did not work at all. When I went to let the front know they said that I should have came to the front and asked for help. I told them I was trying to watch the movie and expected them to help after. Holly is the person who I talked to and they didnt even bother asking for the seat numbers. Will most likely try a different theater next time.
Name: D***** G****
Date: 2022-10-30 23:42:10
Rating: 5
Comment: Very cool. Been a while since Ive been to a movie. A lot has changed. Great food, full bar, and recliners.
Name: G******** C***
Date: 2022-09-25 23:45:17
Rating: 2
Comment: Movie and seating was great! Dine in was terrible. My grilled chicken avocado sandwich was crunchy and. It wasnt the lettuce. How do you make crunchy grilled chicken. It wasnt just mine. The chicken on my husbands Cobb salad that was pathetic in size and appearance was also crunchy. So gross. To say the least I had an avocado sandwich for lunch.
Name: d************
Date: 2022-08-14 04:17:36
Rating: 2
Comment: Bought tickets in advance. That was fine. But I also ordered food as part of the online purchase. Had to chase my order down 10 minutes into trailers. Ridiculous. They were totally late and made no effort to make it right. Total fail. Screw AMC.
Name: M*** P********
Date: 2022-08-12 03:56:40
Rating: 5
Comment: Saw Bullet Train movie was fabulous. The theatre was huge, comfortable chairs clean and very accessible. Order tix through AMC app and very easy to navigate. Plenty of parking.
Name: S**** M
Date: 2022-07-24 01:20:15
Rating: 5
Comment: Senior tickets are reasonable. You can pick your seat. I was surprised to see cooks making fresh food, even salads. The seats are very comfortable and adjustable. Each seat has a swing away tray and cup holder. The aisles are wide. Each row is separated by a short wall. This is a very comfortable seating arrangement. Restrooms are nearby.
Name: n***** s********
Date: 2022-07-21 21:13:40
Rating: 5
Comment: AMC Thousand Oaks is wonderful. New seats are very comfortable. We love the dine in feature with food brought to your seats
Name: M****** W********
Date: 2022-07-09 04:58:30
Rating: 3
Comment: Saw Thor: Love and Thunder.Screens are large, sound is good. It was clear the theater had been attended to in between viewings, but its a very loose definition of clean.Walkways in front of seats are a bit narrow, it makes it hard to walk in and out of the rows. Seats are comfortable with recline and heating options.Food delivery service was fast and courteous. Food selection was better than expected, compare to Yard House or similar. Odd that no flatware was provided for loaded tots or fries, and none could be found in the concessions area.Overall it was a decent experience. Id go again.
Name: C**** S******
Date: 2022-07-01 23:04:01
Rating: 2
Comment: The movie viewing experience is great but the dine in experience is degrading quickly. The food used to be above average but as of late its been pretty bad, especially for the price. On our last visit the burgers were very dry, the loaded fries were good but this time only 20% of the fries were loaded. I expressed our displeasure to the management and they simply said sorry and thats it. Ill be seeing more movies here in the future but definitely eating elsewhere before the movie.
Name: D*** E****
Date: 2022-06-24 18:59:09
Rating: 5
Comment: I love this theater it sounds so good it looks so good and its always clean and everybodys very nice in there great place to see a great movie!!!
Name: K*** S*******
Date: 2022-06-21 05:33:53
Rating: 5
Comment: We saw the Jurassic park movie in theater one, The Dolby theater. There best theater.The screen is huge. The sound and picture is the best. The movie really looked good on it.The seats are the cushy full motion type. Weirdly, they are not that comfortable. I never got comfortable in it.There were 34 minutes of ads and trailers from the published start of the movie. Thats was ridicules.
Name: E***
Date: 2022-06-18 20:04:15
Rating: 1
Comment: Just sad.Pros: Very nice theather, seat warmers and recliners.Cons: This theater has lost its luster. We went last night after maybe 3 year or so. NO employees to help buy your ticket. Only ticket machines and 1 person trying to help people buy tickets on this machine. GUEST SERVICES CLOSED, LEFT SIDE of theater ladies restroom CLOSED. Long lines on Both Liquor & popcorn lines.What is the point of going here anymore, when you feel like just a number. This is not the experience its once had.
Name: S**** r****
Date: 2022-06-13 16:24:02
Rating: 4
Comment: Reclining and heated seats which are very comfortable. The only downside is Although Tuesdays the movie ticket is $6.50 but the nachos and fries would cost you $20 that to is not delicious, try to sneak foods if you can, recommended to ladies, they might check a male carying a bagpack but I am not sure they do for female.
Name: J*** C*******
Date: 2022-06-12 15:08:25
Rating: 4
Comment: It was a little confusing as we walked in seems how we havent been here in awhile. Overall it was good. We got there early and ate in the main lobby. The Cobb salad and the basic hamburger were really good. The bar was pretty cool also.
Name: G****** B******
Date: 2022-06-09 04:29:08
Rating: 5
Comment: Awesome theater! Great seats, friendly service, and impressive screens. The tickets can be pricey, but youre paying for a higher-end experience here.
Name: M******* H*******
Date: 2022-06-04 02:25:55
Rating: 5
Comment: I love the service here..I have never waited more then 10minutes to get food or a drink. They are the cleanest movie theater Ive ever been.
Name: K** A******
Date: 2022-06-02 22:44:57
Rating: 1
Comment: Horrible mgmt. Almost every time I come here theres an issue with the theater either the light stays on after movie has started, movie has no sound or has sound but no picture, and today they took 30 minutes from the movie start time to inform us that they have technical difficulties and can not play the movie (Top Gun, theater 1 @ 3 PM, June 2, 2022). To top that off therere no way to contact the company & inform them of these issues & theater is run by a few very young staff who it seems have no customer service or mgmt. experience.
Name: L*** A****
Date: 2022-05-30 20:38:12
Rating: 5
Comment: This movie theater is really good seeing as you get a great experience with the chairs and surround system also being able to eat some really great food wake watching a movie I love getting a coke and some candy but you can order real food too lol also refills. Thanks AMC!
Name: g******** b*
Date: 2022-05-30 04:18:38
Rating: 2
Comment: My first time coming to this theater wasnt very impressed yeah they have food but the seats were too small My seat kept reclining back and forth The theater was hot I was sweaty it wasnt very enjoyable
Name: R****** R******
Date: 2022-05-08 15:36:03
Rating: 5
Comment: Ive been visiting this theater lately when Im around the area. A few times, I drove all the way up there just because two things: their Dine-In experience and super comfy seats.Your staff are always helping customers, the ones who deliver the food are always courteous, and the seats and theater in general are always clean. Very nice experience.
Name: A**** P*****
Date: 2022-04-24 03:01:41
Rating: 5
Comment: I love going to this theater just for the reclining chairs. I am an a-list member and love the idea of going to see a movie in the theater whenever the mood strikes & especially even when no one is available to join. This location isn’t the closest to me but worth the relaxing chairs. I always bring my own snacks and even food in bc, let’s be honest, theaters are way over priced by like 5x the normal price. The staff has always been really friendly and haven’t had a bad experience.
Name: T***** C********
Date: 2022-04-21 04:39:59
Rating: 5
Comment: Came here with my friend who works at this theater recently and enjoyed it. Very clean space and well lit. Ive seen movies here for years and they havent disappointed yet.
Name: R*****
Date: 2022-04-17 19:14:23
Rating: 4
Comment: Clean venue.Popcorn was fresh.Scored a Batman Cowel Popcorn Bucket last week.Seats are not very comfortable when lifting the armrest to cuddle.
Name: D****** A*******
Date: 2022-02-13 04:24:45
Rating: 1
Comment: It was nice the first time I went & they had friendly staff. Second time around we had Horrible customer service. Food order was incorrect & when I asked for assistance the first staff member ignored me. The second staff member said just flag down one of the service runners to assist you.
Name: R*** G****
Date: 2022-02-07 05:36:25
Rating: 1
Comment: My wife & I had one of the worst experiences ever in a movie theater!There were young teenagers (who we were pretty sure snuck in) that kept talking and the theater did nothing about it even after we complained; a couple brought their young child who was clearly 5-years old or younger (to a PG-13 movie) that kept yelling & moving around; the movie did not start on time; & our server failed to bring the correct amount of utensils for two separate meals & one of us had to stand in like in the lobby & miss several opening trailers.Rest assured, we will be taking our business elsewhere & recommend everyone do the same - there are plenty of other theaters in the area!
Name: Y****** F*
Date: 2022-01-29 23:40:57
Rating: 5
Comment: It was so much fun, at was our anniversary and we dine in as well😋. Everyone that worked in this movie theater AMC Thousand Oaks they were so nice, helpful and friendly ❣❣❣. And we saw 355 love it.
Name: S****** W*******
Date: 2022-01-10 03:51:05
Rating: 5
Comment: Comfortable seats, nice theaters. I’d recommend
Name: A****** K**** H
Date: 2021-12-28 08:55:04
Rating: 4
Comment: Love this theater but for a dine in theater, lacks a quality variety. Mostly just fast foodish options like burgers and pizza “flatbread”. (It was just an elongated pizza). Service was great. All the team members I came in contact with were super nice…and they don’t expect tip even when though they bring the food to your seat. Service is better than most restaurants. I had the opportunity to be served by someone being trained and the trainer seemed really supportive. Thumbs up to the whole team.
Name: S***** G****
Date: 2021-12-10 00:55:56
Rating: 1
Comment: People here take up seats reserved by other people and won’t budge even if you stand in front of them looking at your seats. We had thoughtfully chosen out seats and booked in advance but this incident spoiled our experience. This was something really unexpected of AMC
Name: M****** C********
Date: 2021-12-04 02:42:58
Rating: 5
Comment: Stands out over other AMCs Ive been to.All of the value-add of this placed delivered: smaller (40 seat theatre), food delivered to seat without a problem, swift service at the beer bar and service counter. All you can drink soda (and ICEE station! All the flavors worked!).
Name: M H
Date: 2021-11-27 06:40:27
Rating: 2
Comment: You realllllly need to train your staff! I paid for my ticket in Advance but it took the guy in front 5 minutes to figure out the ticket. Then it took two guys ten minutes to figure out of food order. Then when they brought the food over he had to walk isle to isle to figure out where we were. Then later two guys left someones order at the seat. A short while after Another two came back and took the food back. A few more minutes go by and someone drops the food off again, but then a few minutes go by and some guy comes back and takes it back muttering to himself. Then people arrived kinda stunned no food was there. They left and came back with more food. Talking about lost! It was pathetic. Then your advertisement about your cleaning, etc. I went to use the restroom and it seemed clean but nothing had been refilled, no soap, no paper goods, but someone took out the trash?The food was awful. It was cold, stale, and not worth the $50.Dont fall for the hype. Its not worth it!
Name: J** W***
Date: 2021-11-12 19:47:58
Rating: 4
Comment: Great theater but maybe we went at a bad time ( 1:40pm on a Thursday) there were so many kids in the movie theater talking and laughing and yelling I think they were escorted out or decided to leave midway through the movie. I know its not the theaters fault but it definitely hampered my movie going experience. But they do have nachos and reclining seats so thats pretty sweet.
Name: V**** H*******
Date: 2021-11-07 17:45:42
Rating: 1
Comment: The only thing that I enjoyed about my 1st experience was the movie. Ordered food after 45 mins I had to go see what was the hold up with my order. After another 30 mins I had to go inquire again. I was told they were backed up. AGAIN! That they were working on my food now. About another 15 mins later our food arrived. I had ordered 2 orders of the chicken and the cashier only HEARD 1. To say the least, I will not be going to this theater again. Wanted to try it out but I will continue to go to the AMC Marina Dine in.
Name: A***** C*******
Date: 2021-11-06 03:18:04
Rating: 4
Comment: Park to the side, the lot facing Olive Garden, not in front. We miss the upstairs bar and restaurant and hope they do something with that again, especially with Lazy Dog constantly packed & other restaurants/bars closed. The bartender holding it down, Justin, is legit and fantastic- give him a tip he deserves after that line!
Name: I** B******
Date: 2021-10-16 08:32:26
Rating: 3
Comment: It was my 1st time going, Im giving it a 3 because there were 2 drunk, obnoxious, loud guys seating next to my family and I. I reported this to the staff and the never came to remove them. Eventually they left on their towards the end of the movie.
Name: D*** S*****
Date: 2021-10-16 05:06:14
Rating: 4
Comment: First time visit. Ok theater prices but the food was a bit high. Seats were comfortable, reclined, & heats up. The theater was clean & the atmosphere was cool. Ill try to visit here whenever I visit L.A. again.
Name: S**** R*****
Date: 2021-09-28 03:57:19
Rating: 4
Comment: This is a nice theater. Concessions are ok, not great but I found something to eat. It seems as if they have done some upgrades to the sound system. It sounds amazing. Only complaint was that it was a little stuffy/hot inside the theater.
Name: J**** J******
Date: 2021-09-06 15:02:33
Rating: 2
Comment: Messed up food order. Prices ridiculously high for a small salad. I would never return to this establishment because of pricing and knowing my order can get messed up ruining the movie I paid to watch because I must correct an issue.
Name: K******* G****
Date: 2021-09-04 18:58:04
Rating: 5
Comment: Walked in, punched in our confirmation code, grabbed our tickets, walked through the turnstile, sat down in our reserved seats and in 5 minutes our drinks and snacks were delivered. When I offered to tip, the guy demured.The only issue I would mention is that alcoholic drinks can NOT be delivered to the seats! and my sister had to wait in line twice (had to go back for her 🆔 they wouldnt sell to her, even though shes clearly over 50), the line took too long, and she ended up coming away without a cocktail for the entire movie! LOL didnt bother me a bit, but for someone who wants a cocktail during the movie, they ought to have table service for everything.Otherwise, we loved the auditorium, clean, good sounds, really felt roomy. The recliners, best seats for a movie! Nice neighborhood.
Name: J*** M***** F******** G*****
Date: 2021-09-04 01:40:26
Rating: 4
Comment: Food is ok. Can improve but the perks of having seat service and a full bar 🍺🍻 to your joy with all kind of drinks and cocktails that honestly gives you best experience ever! 4 stars only because of foods areas of improvement and screen was a bit off focus.
Name: M*** M*********
Date: 2021-08-22 15:11:00
Rating: 4
Comment: It’s a good theatre but not perfect. The concession lines always take a while and the ICEE machines usually run liquidy. The food is overpriced but ok, although the entrees do not have a huge selection. The screens are good and the seat recliners work 50% of the time. The staff is friendly and bathrooms are clean. Plenty of parking.
Name: V*********** 8**
Date: 2021-08-22 00:24:02
Rating: 2
Comment: I purchased a large popcorn and a large drink and he didn’t give me a notice telling me that they stop giving refills at a certain time. If I would of known that I would of just ordered small or medium size. You should definitely train your staff at the register to inform customers about the refills before they purchase items.
Name: S***** A******
Date: 2021-08-03 23:31:58
Rating: 5
Comment: OMG everyone needs to try this AMC at least once!! Such an experience to be able to order food and have it delivered to your seat rather than carrying everything you want yourself. That coupled with the recliners and cool atmosphere. I will definitely make this place my regular movie spot.
Name: R****** S****
Date: 2021-07-20 18:24:05
Rating: 4
Comment: I enjoy seeing movies at this theater. I will definitely return to see more movies in the future. With that said, this was the first and last time I will do the dine-in. I didnt expect that much since it is a movie theater but it unfortunately still fell short. From the watery salad, to stale chips, and salt with a side of fries it was nothing but disappointing.
Name: D***** P***** F*******
Date: 2021-07-12 06:29:02
Rating: 3
Comment: Newly remodeled and lots of new menu items and drinks and cocktails. Unfortunately service is still lack luster. We ordered food and had to leave movie after they forgot an item, then leave to go down because fries they brought us were cold. Then the original missing dish came up (Mac and cheese) and they left us with no utensils. Went down 3rd time; Should have gone down for a 4th trip to tell them it was cold too but we just ate it and tried to watch the movie. One good thing! The Pepperoni Flatbread was really really good and was hot when it came so theres that 😊
Name: S******* P********
Date: 2021-06-23 14:26:17
Rating: 2
Comment: We are going to start with the the things I like, I really like the seats super comfy sound is amazing, Loved having a beer with my movie. Now for why I gave it 2 stares number 1 the food, was not happy with anything I have order. All over priced, over salted and just not worth it. I have had about three meals there not happy with any of them wish they had a more healthy selection. Was also disappointed they dont serve just a small popcorn as a single man I dont want a large popcorn.
Name: A*** H******
Date: 2021-06-17 16:36:27
Rating: 1
Comment: Food way to expensive, but we ordred and was very disappointed when we got the food, for such a high charge we expected a bigger portion, and better made. the rolls where not baked all the way. big plate little food why would you be so cheap on fries? it was better before the Covid, we will never spend $38 on food again, it is just a rip-off.
Name: N*** V
Date: 2021-06-07 05:07:24
Rating: 5
Comment: Recommended! It was my first visit to the AMC in Thousand Oaks. I didnt know what to expect. I was impressed. I called to in to ask a couple of questions before hand. I am glad Cooper answered the phone. He answered all my questions and provided additional information before my visit. Giant shout out to Cooper!!! He was even there to deliver the delicious food we ordered before we sat down. Thank you for making this a great night for me! Ill be going here more. There is a giant difference between AMC and Century and Edwards theaters. They dont have the atmosphere like AMC does.
Name: B****** L****
Date: 2021-06-05 07:37:05
Rating: 5
Comment: Went back to the movies for the first time in over a year tonight and got to experience all the renovations do e during the pandemic. AMC has done a fantastic job! This theater was unbelievablely clean and feels very upscale now. Super stoked to be able to visit the theater again and have the real movie experience and there is no one doing it as well as AMC. It was pretty awesome getting free popcorn as a shareholder too. Cant wait to go back. Awesome experience!
Name: T*** S******
Date: 2021-05-04 03:13:29
Rating: 5
Comment: Very great establishment! Very courteous in these covid times. I ordered my tickets ahead of time for convenience and was surprised when it let me also order my snacks and drinks as well. As for when I got to the theater, there was no need to wait in any lines, just go in and the food/beverages were delivered right to my seat before the movie started. The seats were very comfortable and I really appreciate that they are made in pairs for when you want to bring a special someone on a date. The screen was huge and the sound system was satisfying. The food itself was excellently cooked and I would recommend it to anyone. Overall this was an overwhelmingly good first trip back to the movies after all this lockdown business. 5 stars
Name: J**** C******
Date: 2021-04-25 03:27:35
Rating: 1
Comment: Very Rude young lady working here, need to be told how to take to disability with certain disability better, and the snack bar Manger just as bad. Wouldnt even give me the time of day to explain. Im sure when I asked to see Manger she told her there a Rude or worse person out there! Never coming here again.
Name: J*** P
Date: 2021-04-12 21:37:42
Rating: 5
Comment: So great to take the family out to the movies again... Even wearing masks to protect us and others from COVID.Theyve finished their remodel and update while closed during the pandemic. Looks great and new seats are comfortable.This review hopefully will seem strange sometime in the near future.
Name: D***** J****
Date: 2021-04-10 20:09:17
Rating: 5
Comment: How wonderful it is to be back in a movie theater! Our visit here tonight did not disappoint. All of the protocols are in place, the service was excellent, the theaters clean and well maintained, and all staff were terrific with a big shout out to Baxter at the concessions counter. He was patient with us and well trained with technology! We will be back often, its the perfect date night! Oh, and we tried the food delivery to our seats and it was perfect. So glad to start to get back to normal! See you next week!
Name: G**** G****
Date: 2021-04-04 18:21:58
Rating: 5
Comment: Been going here for a few years now, glad that it’s open post covid. The staff are friendly and the theater does a good job at following COVID restrictions. Parking could sometimes be a little difficult considering it’s a mall, especially over the weekends. They have decent sized bar and can pretty much make any cocktail you need.Overall good experience.
Name: S**** V*******
Date: 2020-02-17 06:47:18
Rating: 3
Comment: Need to have customer service on phone service so we can call ask any questions. Front desk checking cannot answer my membership questions. Need more tickets purchased cashiers once the line is long. Other than that I was glad to be in this theater atmosphere.
Name: C**** N*
Date: 2020-02-15 22:19:20
Rating: 5
Comment: AMC Thousand Oaks has incredible huge seats, massive screen, spacious, crystal dolbypicture images and excellent surround sound. Staff was nice and professional. Huge parking lot. Overall we highly recommend this AMC theatre.
Name: K**** W*******
Date: 2020-02-08 21:11:46
Rating: 4
Comment: This is definitely one of the nicest theaters in Ventura County. Many places have recently upgraded, but they were some of the first to have the incredibly nice seats and the 21+ seats where you can have a drink with your movie. The food isnt all that amazing, but having a beer with a movie is a really nice touch.
Name: C******* M****
Date: 2020-01-10 23:03:34
Rating: 3
Comment: Smh The sound kept going out at pivotal times in the movie. Multiple people tried to complain during the movie but nothing was done. We had to find help when the movie was over. Its great that youre remodeling the theater (years later than everyone else) but you have to work on the quality of experience. Ive had issues with people sneaking people in and being left in a theater without assistance late at night here. DO BETTER!
Name: S**** H******
Date: 2020-01-01 00:55:34
Rating: 5
Comment: Lovely experience. Newly remodeled with comfy, reclining seats. Love the extra large movie screen. Dont love the self serve drinks.
Name: R*** 8**
Date: 2019-12-29 04:53:11
Rating: 5
Comment: My favorite local theater, now with recliners! And they have a discount day(Tuesdays) that other local theaters do not offer! Always friendly and helpful service. Its definitely worth becoming an AMC stubs member, pays for itself almost immediately. We always have a ton of rewards to redeem every time..$5, $10, food upgrades..online tickets w/o fees. Once our total was less than $4 for 2 movie tickets, membership is worth it!
Name: A*** G*****
Date: 2019-11-24 07:20:50
Rating: 5
Comment: Great customer service and they are really freindly to you and your family and friends! Saw frozen 2 and it still Rocks for Disney!!!! the theater had a huge screen to see the Disney magic come to life and wait for the end of the movie to see Olaf go crazy funny!!!
Name: J** S*******
Date: 2019-11-22 02:11:37
Rating: 1
Comment: No such thing a customer service at this theater.5-6 customers in line. Only employe and he was having a lot of trouble helping 3 people trying to pay to get in. The fault was NOT the Employee. But Not one other employee came over to help the 6-8 people in line. Then the movie started, still waiting.Just left and will wait to see the movie at a different location.They lost a few customers today.
Name: W*** A****
Date: 2019-10-16 02:55:28
Rating: 1
Comment: I go in at 5:53 pm for tickets at 8:30. She sells me tickets for 5:30. I see the time is wrong when i am back at home getting ready for dinner before the movie. I call and speak to three different employees including a manager seeing if they can reserve my seats for the correct time and i am told sorry no multiple times. The phone was then handed to a employee who claims his name is Kevin and he tells me that it is my fault and they cant do anything and i have to drive back. I drive in to hopefully get my seats that i originally went in to buy and the two managers with no name tags came dowm to refund my tickets and told me i have to leave. Horrible customer service and the managers are not capable of handling certain situations. I have never been treated so poorly when clearly it was their mistake. I recommend going to the Regal at the Janns Mall . Cheaper tickets and more comfortable seating and you dont get treated like garbage.
Name: e***** g******
Date: 2019-08-30 18:05:55
Rating: 5
Comment: Nice theatre. Great seats and sound holy smokes ..we caught the rerelease of The Matrix. It was awesome! A much better theater experience 20 yrs later vs. the 1st time around almost made it all new again. Great fun.
Name: S**** P
Date: 2019-08-30 16:18:10
Rating: 4
Comment: Ive got the AMC stubs monthly membership and this is my favorite local venue. Easy app ticket, and assigned seating. Comfy chairs, great sound. Easy theater check in. After years of downloading and streaming pirated movies Im paying forward.
Name: G****** K****
Date: 2019-07-29 18:50:57
Rating: 3
Comment: The prices here are great, but the seats lean forward just enough so that your back will be either in pain or uncomfortable the whole movie. The rest of the theatre is nice but the seats are certainly comfort killers
Name: G*** E*******
Date: 2019-07-21 23:49:28
Rating: 1
Comment: Since this place was sold to AMC, it’s gone WAY DOWN I MEAN WAY DOWN. the floors are always dirty, the trash cans are awkwardly full all the time, the theater rooms are unkept and the kids running the place could care less. Such a huge disappointment it used to be a great go to theatre. Now it’s a great no go theater. Much rather go to Regal across the street.
Name: S***** S
Date: 2019-07-20 00:07:48
Rating: 5
Comment: Very clean theater and they have that insane Dolby surround sound! There are never lines when I go there for concessions, and the bathrooms are also clean and stocked every time Im there.The employees are pleasant enough, though I havent had much interaction with them.
Name: M****** G*****
Date: 2019-07-04 23:02:12
Rating: 4
Comment: AMC theaters have become better and better across the country. The one in thousand oaks, has ample parking, amenities, food and beverage options along with the enhanced dbox seats so you can feel the movie. There is seeing a movie and there is experiencing a movie, this AMC offers an experience. Alcohol sales would but are not required.
Name: A******** Y****
Date: 2019-05-19 22:34:15
Rating: 1
Comment: Besides the chairs arent very comfortable, the restrooms arent well maintained, and the prices of the candies are insane, I had to get out of the auditorium to ask them to turn on the sound just seconds before the movie started (most of the commercials were muted), and then they didnt turn off the lights while we watched the movie. Not coming back
Name: J****** M***
Date: 2019-05-03 04:09:48
Rating: 5
Comment: This is our family movie theatre. Its very family friendly, with individual family restrooms for you and your little ones to go into if need be. I really like taking my kids here and my husband and I enjoy the comfortable seating as well.
Name: S***** A******
Date: 2019-04-28 19:49:53
Rating: 5
Comment: Great theater staff was super friendly. I was a bit disappointed the seats havent been upgraded like the Tustin AMC with leather, recliners, and heated seats but overall good place.
Name: S****** B********
Date: 2019-04-09 04:20:57
Rating: 5
Comment: I wanted to go see the movie Glass and bought my tickets on Fandango for my girlfriend and I. When I got there she wasn’t feeling well and I was asked to get in line to change the tickets.Respectful the guests encouraged I go ahead. I asked if I could change my tickets to another day and he asked me what day. I said most probably tomorrow but if she isn’t feeling well can I still change the tickets for movie Glass. I called Fandango and they asked me to call me you guys as I haven’t been at the theatre. Unless I was misinformed I’d like to come in with my fandango receipt and get 2 tickets I was hoping to use for the movies. ThanksGoogle should hire me for a blogger like if you agree :)
Name: A***** B*************
Date: 2019-04-06 06:40:19
Rating: 4
Comment: Great theater. I wish they had the recliners like at the cheaper, Regal Theater at Janss. They got DBox seats, so I guess thats a plus if you are one of the 8 people per theater that buy it. I do like the annual refillable buckets!
Name: D**** V******
Date: 2019-03-16 17:40:28
Rating: 4
Comment: Overall, a good movie watching experience with food options (Red Robin, Chipotle, and others) right outside. The theaters are nice, however I wish the auditoriums were more uniform. It can be difficult to pick the optimal seat for me since what is D1 in one auditorium will be a different viewing experience in another.
Name: W****** N*********
Date: 2019-03-15 04:37:26
Rating: 3
Comment: We dont go here for movies much anymore....electing to go to either the Regency in Agoura or Cinepolis in Westlake Village. Parking is easier at these other theatres. The popcorn was excellent at AMC but the seats are terribly uncomfortable. This place needs not only new seats, but something else to help revitalize it. Reason we went here this time was because someone bought me a gift card!
Name: a****** a******
Date: 2019-03-12 00:45:48
Rating: 5
Comment: We like to go me specially for the popcorn my son loves to go watch movies there we definitely enjoy our time there...
Name: R***** H*****
Date: 2019-03-09 21:30:16
Rating: 5
Comment: I go here because I have an AMC A-List subscription and it is totally worth it! They have the Dolby room with reclining seats, refillable ICEEs, and Freestyle soda machines. I only wish it was closer to my home.
Name: J****** B****
Date: 2019-02-25 06:54:28
Rating: 4
Comment: Experienced the new Dolby Atmos theater, and was very impressed. The seats reclined with footrests and rumbled with the bass. My only complaint was that it was a little too loud. Not sure if it was because the theater was empty or they just had it turned up to eleven this particular night. My ears were ringing afterwards. Ticket price was about $13, so reasonable.
Name: J** C
Date: 2019-02-20 20:24:14
Rating: 4
Comment: Went to a regular theatre so I cant speak for the IMAX, etc. Experience was average. Nice that seats are reserved, so you dont have to sit through the 30+ minutes of previews. My seat didnt recline without constantly pushing back.
Name: N** W
Date: 2019-02-02 07:49:01
Rating: 5
Comment: By far, one of the fanciest theaters I have been to. It has these very high tech recling seats that are comfy. They go above and beyond what regal has. You adjust the top and the bottom seperatley using touch controls. The prices are decent, but it is more expensive than regal. The food is good, they have what you would expect, like popcorn, candy, hotdogs etc. I left my wallet at the theater a few weeks ago and I didnt realize that I left it at the theater until 3 hours after the movie ended. But, when I asked about it 3 hours after the movie ended, it was locked up in a tiny safe and they had me sign a paper. It shows how much they care. Because they couldve chosen to leave my wallet alone. Im fortunate to have it with me today.
Name: A** B***
Date: 2019-01-30 08:41:00
Rating: 4
Comment: Lots going on here. We were at AMC for a Relay for Life event. The atmosphere was lively. There was a board game meetup happening in the same area simultaneously, so there were plenty of people in the upstairs area. The piped-in music was a bit too loud, but I completely understand given the size of the common areas of AMC. It was really warm in the building too, which isnt a complaint because I love heat! My kids lived looking at the movie memorabilia, especially Han Solo in carbonite!
Name: D** S*****
Date: 2019-01-06 04:08:58
Rating: 1
Comment: We are normally happy, but very disappointed today. My daughter watched a movie there, and while waiting to be picked up, was told they can’t wait in the lobby, so attendant sent a 14 year old customer into a downpour of rain. We called and complained, and manager says it is policy. I don’t buy this, as I was there earlier in the day with my younger daughter, and we stayed in the lobby 35 minutes after our movie waiting on someone, and nobody approached us to ask us to leave.
Name: J**** H C****** (*** C** W*********
Date: 2018-12-27 03:14:17
Rating: 1
Comment: I got there 15 minutes before the movie was going to start with their announcements and previews, they had so few people working there it was a madhouse. It took almost a half an hour for them to get preheated junk out of bins. I missed the first 10 minutes of Bohemian Rhapsody and Im very upset about that.
Name: B***** J
Date: 2018-12-23 20:54:20
Rating: 5
Comment: Very affordable. I try to see a movie whenever I have time and $5 movies in the morning is very kind to my wallet. Doesnt have recliner seats, but I dont really care for those anyway, Ive always felt so comfortable and at home at this theater.
Name: T** M*****
Date: 2018-12-08 09:52:41
Rating: 2
Comment: I wish I could say better things about this place because it is my main theater. Sadly the management or lack there of is a huge issue. Things are never operating smoothly from how they leave the lights on during the start of a movie all the way to how many of the screens how blemishes or just need to be cleaned. It seems to be a problem at the top. You can never get a manger when you need one and if you do it takes them forever to get to you. I hope it gets better!
Name: G***** J***
Date: 2018-12-02 09:09:40
Rating: 4
Comment: My recent theater experience was seeing the Grinch movie. The seats were very comfortable and the movie was played at a good volume, meaning everything was audible but the sound wasnt overly loud. Of course the snacks and drinks ended up costing more than the movie tickets themselves
Name: M****** S********
Date: 2018-11-30 15:25:08
Rating: 4
Comment: Seats are older on the bottom floor. They have newer seats and a bar upstairs which is excellent but you do pay a premium for it. Downstairs they give you free refills on the drinks but only one refill on the tub of big popcorn.
Name: D****** W*
Date: 2018-11-24 21:02:52
Rating: 5
Comment: What was one Muvico is now AMC T.O. 14. Most of the amenities are still there. The theater still feel premium and upscale. The projection and audio equipment are top notch. Early bird specials makes this a great family outing with the kids while they are still young enough to want to hang out with the parents. Highly recommend!
Name: B** C*****
Date: 2018-11-02 06:46:16
Rating: 4
Comment: This theatre is really nice! Great variety and FREE movies once a week (early access, albeit) but the food is criminally overpriced ($9 candy bar? Really?) And lil bowls for people to put candy in so the climax isnt ruined by crinkling plastic and shuffling Munch a Crunch would be nice. Becoming a Studs reward member has saved my gf and I over $100, but we go once every two weeks or so. Staff is always sweet and willing to fix issues with tickets, showtimes, etc. See if you can find the typo with the Starwars display out front!! Fun challenge for kids (its unintentional, but its a funny typo nonetheless.)
Name: J**** H*****
Date: 2018-10-10 05:50:13
Rating: 4
Comment: We really like this theater and were A-list members but weve had it happen twice now where we get our tickets online and our reserved seats dont match the layout on the app. Today we actually didnt have enough seats to sit together because the seating layout on the app was incorrect. I had to go out to the front desk again and refund all of the tickets and get them switched to the new seats.
Name: J****** �************* O******
Date: 2018-10-04 13:27:37
Rating: 4
Comment: The place is all right. Its nice & has a lot of movies. Except its not as nice as the theater in Simi Valley. Dont get me wrong, I like this place. However, the chairs are not as nice & comfortable as there & after going to Simi Valley, I feel too spoiled. Also after experiencing HD, it just isnt the same. However, the anime showing & special movie nights rock.I also do like the people there too. The people working there are really nice & so helpful. They really do care about the customers. I do love MY HERO ACADEMIA movie. It was awesome! Thanks AMC for showing it.
Name: A*** R****
Date: 2018-09-18 23:41:25
Rating: 5
Comment: Great theater with a wide variety of concession, and premium options for movie goers seeking a unique experience. Also have great collectible figures ranging from palm, all the way up to life size
Name: H******** (******* E**** J**
Date: 2018-09-13 20:23:41
Rating: 4
Comment: Good seats. Great snack bar. Huge screens....they serve adult beveragesnat this amc for a small upgrade and feature a lot of replicas and/or memorabilia from well known movies in the lobby.*Disclaimer: Use the bathrooms at your own risk*
Name: C**** M**
Date: 2018-09-05 16:04:43
Rating: 2
Comment: When it was a movico, it was a great place for a movie night. Then it changed to AMC. I went back after a while, the place is rather run down. Chairs are not comfortable. The only reason I go there is because of the location. You can shop & dine before the movie. If its just the theater itself, not my first choice!
Name: L**** C
Date: 2018-08-21 23:21:46
Rating: 2
Comment: Our group was accosted by several drunk patrons at am early evening show and the theater had to call the police. After missing more than a half hour of the film, we had to ask for our money back because they did not offer to refund our tickets. No one in my party has been back to this theater and I dont plan to change that.I wouldnt recommend this theater after the experience my friends and I had. I think the staff has to pay more attention to how much alcohol their patrons have consumed.
Name: J***** s****
Date: 2018-08-19 00:49:46
Rating: 4
Comment: Ever since I got the A-List deal, this place has been my go to for all the latest movies. However, the only complaint that I have is that the place smells like a public bathroom right when you walk in. It also has that same smell when you’re walking down the halls leading to the other theaters. Aside from that, I’ve had nothing but a great movie going experience.
Name: M****** P*****
Date: 2018-08-03 17:31:46
Rating: 1
Comment: THE most uncomfortable theatre seats Ive ever experienced. Staff was friendly, but it was hard to enjoy the movie when your seat HURTS. BTW, tried other seats by moving...still very very uncomfortable.
Name: T**** C***
Date: 2018-07-21 03:13:46
Rating: 5
Comment: Wow great theater! First time there and if it wasnt so far to go...over 2 1/2 hours from our home...I would go again and again. So comfortable with the reclining seats and carpet throuout the whole theater and under $10 a ticket. 👍👍
Name: V*** L**
Date: 2018-07-10 22:50:14
Rating: 1
Comment: Watching the premium paying extra for recliner sit was a joke. The recliner is not working and the fabric is torn . Popcorn are everywhere. I dont think the crew clean up the premium area. Overal its not a good experience.
Name: D**** P********
Date: 2018-07-10 14:59:45
Rating: 1
Comment: Ive been going to this theater since it opened back when it was Movico, then Carmikes, now its AMC and with each new owner the quality and service has gone down. I recently saw a movie here trying to be fair and give them another chance. Seriously disappointing, we went mid day on a Friday to try and beat the heat a little bit, we prepaid for deluxe seating in the upstairs area. First of all there was no staff available upstairs except someone stocking the bar. We went down stairs and got our lunch and snacks, (so long $100 for 3 guys), then went back upstairs, found our seats in a very warm theater, we did ask someone to fire up the air conditioning but during the entire movie that never happened.Im guessing next it will be a $3 theater for awhile then theyll turn it into a Walmart. Fortunately we have a lot of great theater options in the area, Studio Movie Grill in Simi Valley, good food, reasonable prices, and fairly good service at your seat, even the Janns Mall theater is better than this AMC.
Name: R*** G********
Date: 2018-07-07 03:25:03
Rating: 3
Comment: Clean theater but they need to upgrade the seats which are older. Think early 2000s so the seats need an upgrade to the modern recliners. Other than that its a good theater with a bar upstairs. They also have a reasonable happy hour as well so check that out before the movie starts.
Name: C* R********
Date: 2018-06-20 07:19:30
Rating: 3
Comment: This used to be the best theater around. It was the premium go-to theatre but now that they have so many theaters with recliner seats for regular admission price, its kind of lost its luster. Yeah, its kind of nice to be brought food in your seat, but honestly, the food you get here just isnt that great & its super expensive. So, for the premium aspect there are better theaters. And for seat comfort there are better theaters.This place did have something really going for it though, they had the best popcorn. But sadly, that was when they were Muvico. Now that they are AMC they have that same hard, full of hulls popcorn they have at every AMC.Since every theater pretty much has the same movies, I only go here now if theres a movie showing thats not playing at one of my better choices for price, seat comfort & parking. Sorry Muvico.
Name: L*** T****
Date: 2018-06-16 05:35:18
Rating: 2
Comment: This theater has really gone downhill since being acquired by AMC. Presentation quality is hit or miss, and customer service is really lacking. On my last visit, it took the bartenders literally 15 minutes to get me a copy of my receipt, and ended up needing to call a manager to get it figured out. To top it off, the mens room was out of paper towels before the movie - and was still out over 2 hours later when the movie was over.
Name: L**** W******
Date: 2018-06-03 23:45:55
Rating: 2
Comment: We went to a special screening of a new movie. There were supposed to only be three people in a group and several showed up with six or seven in their group. Needless to say, there werent enough seats in the main section so they had to open the balcony. The movie was good, but the theater seemed to be very unorganized!
Name: S****** S*******
Date: 2018-05-20 20:12:03
Rating: 4
Comment: Twelve dollars for two tickets on a weekend. Now u know that cost is exceptional 4 a movie theater. Esp a newer constructed theater w/ all the luxury, sound systems & plush seating avail @ AMC.
Name: J*** F********
Date: 2018-05-18 14:31:19
Rating: 4
Comment: Really love going to the movies there.we always sit up stairs .we used to order are food upstairs while watching the movie.they lowered the prices.but you have to order your own and pick it up.plus no more free popcorn. Not happy about that
Name: L***** B***
Date: 2018-04-30 21:10:50
Rating: 5
Comment: Awesome theatre! Next time will try out the D-Box Seats. Figurines outside were an extra treat. :)
Name: P******* D********
Date: 2018-04-27 21:26:06
Rating: 5
Comment: Great Cinema!! Clean, fun, and comfortable place to go on a date, spend time with friends, or to take the whole family to see the newest movie releases!! Staff is courteous, helpful, and smiling!! 👌😁To The Crew: Keep up the stellar work guys!! 🤘😎
Name: E* B****
Date: 2018-04-09 04:23:15
Rating: 5
Comment: Many different options for your viewing pleasure. An upstairs restaurant that has everything including a fully stock bar. A game room 2 test your gaming skills. And the restrooms are always very clean. Plenty of parking nearby and the multi beverage soda machine is very popular including the slurpee machine.
Name: R****** S*****
Date: 2018-04-02 03:56:13
Rating: 5
Comment: And people there make you feel welcome. You asking the question and they know about the different movies. If they dont know the answer they will find someone that does. The theater is always clean when I go there. They are constantly cleaning the restrooms. Their food is excellent there. And I understand that there are even going to offer More Foods for the people downstairs. This is the place to go when you want to go see a movie and enjoy it. And if for some reason you dont like the movie they are so friendly about giving you a remix slip to see another movie. Thank you AMC.
Name: N**** G*******
Date: 2018-03-23 17:37:11
Rating: 3
Comment: Although most of the time it is a great experience, this time was a repeat of late start of the show due to some logistics, and internet was down, so cash only in the theater refreshment center. Because this has happened before, I believe management should take steps to make a smooth functioning of the theater operation.
Name: J*** J****
Date: 2018-02-17 00:40:31
Rating: 4
Comment: AMC has great leather seats and a wonderful atmosphere. Popcorn is fresh and tasty and you can get a cocktail if you are in the mood. I only wish their seats reclined.
Name: K** C*
Date: 2018-01-14 18:42:41
Rating: 5
Comment: The quite-young staff is very personable and enthusiastic, and the popcorn is always fresh. Best of all I have NEVER encountered loud, rowdy or ill-behaved crowds here. The seating experience here will vary with the theater your film is in - only the premium theaters have reclining seats (absolutely worth the extra couple bucks). Reduced pricing for seniors and Stubs Members makes this place a true value.
Name: C**** S*****
Date: 2017-12-18 18:24:43
Rating: 3
Comment: Getting in and grabbing food was ok, movie sound and projection were also good (2D with Dolby Atmos). My gripe is that the seats looked like they were from the 90s with how much wear was on the armrest and seat. For the $20 I paid for each ticket I expected something a little nicer than the loose, uncomfortable chairs we had.
Name: S**** C
Date: 2017-12-18 00:59:21
Rating: 3
Comment: Went to go see a certain movie and we were told the projector was broken so we opted to watch Star Wars. My wife definitely did not want to watch that movie but it turned out good for me and the kids. The movie theater is starting to look a little runned down and probably need to start replacing the seats otherwise it was just an ok experience.
Name: C**** D
Date: 2017-12-13 18:52:14
Rating: 4
Comment: There are pros and cons to this theater. Pros: large, clean, good variety of movies, great selection at the snack bar. Cons: some of the theaters have multiple levels of pricing ranging from normal to exorbitant. Whats the difference? I dont know but its very confusing . With one you get a free small popcorn . Not worth it. With another you can order food from your seat. But the seats werent designed for that. Another con is that the seats are old and many are uncomfortable. And this is the only theater I know that offers discount tickets for almost $11 each.
Name: C***** S******
Date: 2017-12-09 04:53:16
Rating: 1
Comment: This place SUCKS since AMC took over!!! When it was muvico, we got served at the bar, the bathrooms were clean and had paper towels and tissues, the stall doors all worked, the food was great, they had a happy hour, etc. My husband and I go to the movies EVERY Friday, and now are looking for an alternative theatre. I HATE this theatre since it became AMC!!!! HATE!!! Our bartender used to know our names, it was our neighborhood place. Now, every teenager asks for our ID (not their fault I know, its AMCs fault. Ugh!!!
Name: B*** R***
Date: 2017-10-18 02:58:41
Rating: 4
Comment: Nice movie theater I liked the collection of science fiction movie related modes in display. I came here to watch the remake of the movie IT with my girlfriend. Concession food, and beverages are expensive. You have to choose your seats, I dont know why. Overall a nice place.
Name: s**** m**** m******
Date: 2017-05-10 22:22:12
Rating: 5
Comment: I really want to try eating here. My friends didnt want to cuz I thought the food was going to suck but the menu looks really really good. And they have cool seats that move in vibrate but unfortunately we werent in a movie that supported that. I love what AMC is doing for movie theaters though its making them fun to go again. They have a balcony here in which I want to try, they have cool 3D and moving seats which I want to try, theyve got an awesome menu which I want to try. Its nice to have something that youre excited about that you think to yourself I want to try these things! AMC is making movie going fun again
Name: b******
Date: 2017-02-21 07:31:57
Rating: 2
Comment: Seats are broken, theatres are smelly. Now that we have leather reclining seats most often for the same pride as these outdated ones, why go here anymore? Muvico needs an upgrade. The novelty of reserved seating is no longer, now we need Lazy Boy reserved seating. For the same price as the Roxy, you know where to go.
Name: R**
Date: 2016-12-19 23:22:20
Rating: 2
Comment: Updated 12/19/16The seats are getting worse here. Watched Rouge One here today and both seats I purchased were broken. Reported both to management. Ironically these were the same seats I reported as broken for Star Trek.The seat conditions are terrible and that makes this a mediocre theater for the admission price. 10 bucks more and you can go to Cinépolis and experience quality.
Name: A***** M
Date: 2016-11-27 19:54:35
Rating: 4
Comment: I love the premiere seating in this location, as well as the spacious chairs. The only reason they lose a star is that there wasnt anyone upstairs to give us our tickets for a good five minutes, and when we did finally get them, nobody checked them when we went in.I enjoy their marinara sticks, but the marinara sauce itself has a funky taste.
Name: D******** g*********
Date: 2016-05-29 08:33:41
Rating: 3
Comment: Movico please upgrade your seats on the 1st floor. It feels like your gonna slide right out of them. Not very comfortable. I have yet to try the premium theaters. Looking forward to that.The customer service is great. Got no complaints about that.
Name: K**** T******
Date: 2016-05-17 00:36:23
Rating: 5
Comment: I love Muvico! Theater is always nice, clean and well maintained. Reserved seating is by far the biggest advantage. No more rushing to get to the theater early to get a good seat. And the bar upstairs helps you relax before/during the movie. Always a good time.
Name: p*** c**
Date: 2015-12-12 07:27:55
Rating: 4
Comment: Digital video and audio. Comfy seats. 21+ sections, nice area and people...The only reason they dont get 5 stars is because the restaurant attached, (Bogarts), is terrible.Right across the way, Lazy Dog, is a way better place to eat.
Name: G*** Z*********
Date: 2015-11-22 20:32:44
Rating: 4
Comment: 4 stars just for the Premier (21+) section alone! The seats are comfy, and the free popcorn is a nice touch. Great way to see new releases without much hassle.
Name: M*** P*****
Date: 2015-10-27 21:58:25
Rating: 3
Comment: Great theater as far as sound, picture quality and food choices. However the seats are not that comfortable if you are shorter than 64. They are literally curved so that it makes you slouch in your seat. If its a long movie, forget about it, you will be uncomfortable for sure.
Name: o******
Date: 2015-05-30 06:03:31
Rating: 4
Comment: Very good theater, pretty well run. Big auditoriums for big movies. Good temperature control and film presentation.Negatives: the concession lines always seemed to be understaffed and some food items, like hot dogs, are never ready. A huge negative is that if you want food and you arent seeing a movie upstairs and sitting in the special seats, you have to do a big meandering lap around the theater and up a giant escalator. The food is ok but the 10+ minutes it takes to go retrieve your food means you miss a good chunk of the movie. Stupid design. At minimum they should bring the food to the downstairs concession stand for pickup.
Name: T***** T*******
Date: 2014-07-24 00:06:50
Rating: 3
Comment: Nice place. I enjoy the atmosphere and the food is good. The staff especially management really act like they dont care. I recently dropped my wallet during a show. Immediately I realized and called to see if they could find it. I had to call 3 times for them to actually check my seat prior to the next movies start time.
Name: M***** R*****
Date: 2013-08-17 20:27:52
Rating: 5
Comment: Reserved seating, nice restaurant and some great cocktails from the in house bar. Definitely a premium in price in comparison to the other theaters, but well worth it since the experience itself is very premium too.
Name: S** M****
Date: 2012-12-20 12:43:46
Rating: 4
Comment: I was hoping to have some drinks and watch my movie of choice, but I learned that I could only choose among the limited premium selection of films. Besides that, my experience was pleasant. The food and service were good and the seats in the actual theater were probably one of my most enjoyable public seating experiences.
Name: C*** K****
Date: 2010-12-23 22:30:02
Rating: 5
Comment: A bit pricey, but a great theater. Love the setup for seating (reserved, 21+ option) and the ability to reserve seats online instead of waiting in line for the new releases. Comfortable and a good location next to Oaks Mall.
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Name: E*** I******
Date: 2024-06-30 08:17:56
Rating: 5
Comment: First time I ever came here, nice and clean. First theater I come across that actually has a built in kitchen with some real food so that was surprising. A bit expensive for a simple guy like myself, but definitely will come here again when you want to treat yourself or someone special. They even have a bartender. Reclining seats as well and a nice experience with plenty of food options outside if you do not wish to spend some money inside. Popcorn was very delicious, amongst the best from any theaters, not too greasy or salty and had a nice crunch at least when I went there... and I went there at their latest time before they shut it down so thats very impressive! Will come back again.