American Tire Depot
Address: 2320 E Vineyard Ave, Oxnard, CA 93036, United States
Phone: +1 805-330-6940
Services: Service options: Kerbside pickup, In-store pick-up, In-store shopping, Same-day delivery, Language assistance,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Gender-neutral toilets, Mechanic, Toilets, Wi-Fi, Wi-Fi,
Crowd: LGBTQ+ friendly,
Planning: Appointments recommended,
Recycling: Batteries,
Payments: Cheques, Credit cards, Debit cards, NFC mobile payments, Credit cards,
Phone: +1 805-330-6940
Services: Service options: Kerbside pickup, In-store pick-up, In-store shopping, Same-day delivery, Language assistance,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Gender-neutral toilets, Mechanic, Toilets, Wi-Fi, Wi-Fi,
Crowd: LGBTQ+ friendly,
Planning: Appointments recommended,
Recycling: Batteries,
Payments: Cheques, Credit cards, Debit cards, NFC mobile payments, Credit cards,
Category: Tire shop
Rating: 4.5
Site: https://americantiredepot.com/locations/oxnard-ca
Worktime:
Rating: 4.5
Site: https://americantiredepot.com/locations/oxnard-ca
Worktime:
Day | Time |
---|---|
Monday | 8 AM–6 PM |
Tuesday | 8 AM–6 PM |
Wednesday | 8 AM–6 PM |
Thursday | 8 AM–6 PM |
Friday | 8 AM–6 PM |
Saturday | 8 AM–5 PM |
Sunday | 9 AM–4 PM |
Name: X******** H****
Date: 2024-06-13 00:05:13
Rating: 5
Comment: Very timely help with reasonable pricing and friendly staff. Recommended
Name: a***** g*****
Date: 2024-06-06 19:22:59
Rating: 5
Comment: Larry at the store was great! Worked to give me a deal because new tire wasn’t covered for accidents. Service was very good and quick. Will continue to go here. Highly recommended
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Name: E*******
Date: 2024-06-04 15:41:26
Rating: 5
Comment: Not gonna lie, it looked empty when I went. I told myself damn, it’s a Monday morning of course it is. Everyone’s working. I enjoyed everything they did. They fixed my tires, explained what was needed, clean restroom, nice waiting area, honestly… the workers here are just chill and happy to help. They know what they are talking about!! Don’t underestimate this place!! Next to a vet place so you might hear a lot of WOOF woof! But damn what a cool experience. Thank you fr
Name: M****** C*****
Date: 2024-06-02 21:53:58
Rating: 1
Comment: Had an appointment for 3:00 arrived 10 minutes early, then was told it won’t happen till 4:00 I wasted my afternoon!
Name: M****** A
Date: 2024-05-17 17:13:17
Rating: 5
Comment: They are great. Treat you like family. Wouldnt go anywhere else.
Name: R***** B
Date: 2024-05-15 01:08:19
Rating: 5
Comment: Great service! Professional staff that are knowledgeable and go above and beyond to solve issues for the customer. I brought my Nissan Ariya 2023 and it was in trusted hands 👊🏻🇺🇸 update just got my two new additional tires from the same shop and got to say fantastic service!! Thank you
Name: B***** C******
Date: 2024-05-11 23:00:53
Rating: 5
Comment: I can always count on getting on honest assessment of what my car needs. They never try to fix things that don’t need fixing and will tell you his long you can go before needing any repair. I highly recommend them!
Name: M******* K****
Date: 2024-05-11 22:53:34
Rating: 5
Comment: Very good and easy experience
Name: B******* M*****
Date: 2024-05-10 21:47:29
Rating: 5
Comment: Quick service love it recommend it to anyone I will be going back again for any service I need nice people great prices yes my go to❤️❤️
Name: J** C*******
Date: 2024-05-10 13:47:28
Rating: 5
Comment: Larry and the team were top notch! I highly recommend
Name: D***** D*****
Date: 2024-05-03 03:32:50
Rating: 5
Comment: They stayed late to help me out thanks guys
Name: B**** J*** R******
Date: 2024-05-02 01:30:27
Rating: 5
Comment: Got out of work this afternoon and realized my rear tire was completely flat, called over to the tire shop and spoke with Larry. He was able to get my tire in same day. I was in and out within 2 hours. Great customer service Larry!
Name: R*** V***
Date: 2024-05-01 15:48:23
Rating: 5
Comment: Patched up my tired fast and service was good ask for Larry
Name: l**** l*** (**********
Date: 2024-04-28 16:40:03
Rating: 5
Comment: Thanks Elario and crew got me in and out fast always a pleasure to come and see the A-Team in person. Thanks again again guys.
Name: V****** V******
Date: 2024-04-26 00:46:18
Rating: 5
Comment: Love this place! Larry and the team are amazing, cordial and professional. Best shop ever!
Name: S S*******
Date: 2024-04-19 17:57:19
Rating: 5
Comment: Top notch professional service, exceptional customer service.
Name: R****** R****
Date: 2024-04-18 01:34:48
Rating: 5
Comment: Larry and the Team made sure I was taken care of 🙏🏼
Name: B**** A******
Date: 2024-04-17 15:44:34
Rating: 5
Comment: Very friendly and knowledgeable. Best service hands down.
Name: J*** V****
Date: 2024-04-13 00:11:29
Rating: 5
Comment: More than a place to get tires, they do it all at American Tire Depot. Straight, honest answers about what your car needs and what it doesnt. Caesar and Larry are the best. We wont take our cars anywhere else.
Name: C**** C****
Date: 2024-04-12 17:02:58
Rating: 5
Comment: Larry was very helpful and supportive
Name: J**** S*
Date: 2024-04-11 20:42:33
Rating: 5
Comment: Great prices and very efficient workers
Name: I** H*******
Date: 2024-04-11 18:33:46
Rating: 5
Comment: Fantastic shop, always quick and reliable service
Name: R**** S*****
Date: 2024-04-11 01:23:34
Rating: 5
Comment: Great Service! Fast and Efficient!
Name: K***** O***
Date: 2024-04-03 19:57:20
Rating: 5
Comment: Great, friendly, and fast service. Booked everything online and got in a couple hours later. Took less than 1 hour.
Name: A****** O****
Date: 2024-03-26 20:47:52
Rating: 5
Comment: Great service, clean lobby, friendly staff. They work on getting a special order tire the same day. All others places would be at minimum 3days.
Name: s**** r***
Date: 2024-03-24 20:36:37
Rating: 1
Comment: No point of an appointment. Youll still be waiting over 2 hours. The guy at the front has no personality/customer service. When booking the appointment online I provided my exact car information and was recommended specific tires. I even asked the guy, if the tires were the right ones for my car and he said yes. Received a call 30 minutes later and was informed that in fact, no there not the right fit and I had to pay more.My first experience here and it wasnt a good one.
Name: R**** M*****
Date: 2024-03-22 17:37:25
Rating: 5
Comment: Great place, they were able to patched my tire on short notice 👍
Name: B****** D****
Date: 2024-03-09 22:11:52
Rating: 5
Comment: I was surprised when I brought my car for tire rotation and repair that it’s free of charge thanks so much and I highly recommend ATD for their excellent service..👍
Name: n***** m******
Date: 2024-03-08 23:11:20
Rating: 5
Comment: Thank you to the guys at American Tire Depot! Super honest and fast service! They definitely gained a life long customer! Highly recommend them!
Name: d**** g****
Date: 2024-02-26 02:09:27
Rating: 5
Comment: Great group of guys and always competitive pricing would definately recommend coming here for tires and service
Name: L**** S******
Date: 2024-02-24 04:22:15
Rating: 5
Comment: Stopped in today with a reoccurring low tire problem with my truck. I didn’t get the young man’s name but he was lickity split with getting it checked out. I haven’t been there in a couple of years but I guess I was in their system and in no time at all the problem was fixed and I was on my way again. A very professional and friendly experience, and it was all complimentary, what a deal!
Name: T**** M*****
Date: 2024-02-20 00:56:59
Rating: 5
Comment: Driving through town and got a screw in my tire, they were the closest tire shop and i was so lucky they were. Amazing service. If i lived close by I’d be a customer for life!
Name: R****** B******
Date: 2024-02-03 22:53:23
Rating: 5
Comment: Nice guys fixed my tire for free
Name: J*** P****** M******
Date: 2024-01-30 22:17:24
Rating: 5
Comment: Friendly front desk staff and the flat repair was quick and complimentary! Who could ask for more? Will definitely tell my friends and family to give American Tire Depot a try. No brainer where I’m going for my next new tire purchase or repair.
Name: G****** J****
Date: 2024-01-23 18:31:25
Rating: 1
Comment: CAUTION…Do NOT purchase any extended warranty offered to you from this company. It will likely not be honored for any variety of reasons. Very poor business policy. Suggest looking at nearby tire businesses which seem to be more customer-oriented operations
Name: A****** P*****
Date: 2024-01-18 01:59:45
Rating: 5
Comment: Customer service was great, and maintenance was done in a timely manor
Name: S******* H
Date: 2024-01-17 20:24:40
Rating: 5
Comment: Excellent service, fixed my flat tire and was done very fast.. definitely recommend this place for your car needs.
Name: S***** D*******
Date: 2024-01-16 19:25:03
Rating: 5
Comment: Got 2 new tires put on and an alignment done. They had me out the door in 2 hours. Highly recommend their services.
Name: r*** m*******
Date: 2023-12-31 23:51:22
Rating: 1
Comment: I have been coming to this place for over 10 years in the last few years has not been a great experienceHigh Pressure up sell alignment last year.In for tire repair and….The first question, do you want us to repair it? Please that why I’m here.Had to buy a tire because it was not repairable.This is my last time here they’ve lost a customer based on lack of customer service.
Name: R****** D*******
Date: 2023-12-24 22:23:58
Rating: 5
Comment: Needed flat tire fixed on Christmas Eve. They did it in about 75 minutes and didnt even charge me. Awesome service! Thanks, Ray
Name: J*** I****
Date: 2023-12-22 18:26:51
Rating: 5
Comment: Once again, Larry hooked it up! All the guys are great at American Tire Depot. My new niche wheels look amazing and my model three drives like a dream with them! These guys are professional, friendly, and extremely knowledgeable. Even when they’re swamped, they get you out in a timely manner. If you’re looking for a tire shop you can trust, I highly recommend American Tire Depot on Vineyard.
Name: A******** D** V****
Date: 2023-12-22 16:26:34
Rating: 1
Comment: Always trying to sell you services you don’t need. Then, telling me I had different tires on when trying to get them rotated… I asked them to check their files if they are different ones, then your establishment changed them on the last tire rotation. Just because I’m a woman it doesn’t mean I’m stupid. Worse place ever!
Name: J*** G********
Date: 2023-11-29 23:53:09
Rating: 5
Comment: Excellent. Answered all my questions clearly before signed.Staff was friendly and professional. Will definitely recommend to friends and family
Name: S**** J****
Date: 2023-11-22 00:58:13
Rating: 5
Comment: Found out I had a nail in my tire a half a mile away from the shop and they had it fixed in 10 minutes! Extremely kind staff and fast service
Name: J***** C*******
Date: 2023-11-14 21:00:12
Rating: 5
Comment: Always a great experience coming to American Tire Depot. Best tire shop in Oxnard for tires and service! Highly recommend them to anyone needing maintenance on their vehicle.
Name: J**** G*****
Date: 2023-11-03 17:56:23
Rating: 5
Comment: I had a flat tire and the urgency by the manager to get me taken care of due to my safety was amazing. I would highly recommend getting your tires here.
Name: S**** J
Date: 2023-11-01 17:57:27
Rating: 5
Comment: Awesome service from store manager Larry, Cesar, and repair technicians very nice and professional.thank you.
Name: T*** S******
Date: 2023-10-23 17:43:05
Rating: 5
Comment: Exceptional customer service from the entire staff. Cesar was 1000% professional and a great help to an overall bad morning due to a blowout. Prices are beyond fair for tires. Will continue doing business here. Highly recommend!
Name: D***** A*******
Date: 2023-10-20 15:30:00
Rating: 1
Comment: Don’t go here. Terrible customer service and no sense of urgency for people. I’ll rather spend more money somewhere else than here
Name: C****** W******
Date: 2023-09-30 19:26:35
Rating: 5
Comment: Replaced Tesla tires. Tire Rep was knowledgeable, courteous, and we were in and out in less than 2 hrs. Great job.
Name: R***** D*****
Date: 2023-09-27 04:43:59
Rating: 5
Comment: The Dude at the front desk that runs the show really knows how to keep customers happy and keep the ball rolling the the mechanics really hustle and are very professional.
Name: G******
Date: 2023-09-20 18:38:41
Rating: 1
Comment: Been coming here for years and Cesar has been great and straight up. He is the reason I come there for services. Today I came in for an oil change and to my surprise the price has gone up to 340 for a diesel truck. I asked the store manager to show me an old invoice to see what I paid before and supposedly because of change of ownership he couldnt show me. Which we all know is bull. Called Parras got me in for same service for 180$. Store manager has zero business sense. I asked for invoice to make a decision and he said he couldnt bring it up when the kid who was helping me was looking at old invoice to ask me if I wanted same oil as last time. So I just left cause you sense bull. Go somewhere else.
Name: A** L*
Date: 2023-09-06 01:37:54
Rating: 4
Comment: Over all good experience.Pros:-pleasant experience, front desk was nice to work with-quick. Drop off was seamless and pick up was fastThe cons:*made the appointment because tires was available at this store + dropped off when they opened*it wasn’t and didn’t arrived until end of the day.Neutral-communication is meh, have to go through a call center before you get the store. once you reach the store communication was good.
Name: B
Date: 2023-09-03 01:41:54
Rating: 1
Comment: *BUYER BEWARE*Scammers and fraud Owner Manager Larry is unprofessional and looking to upscale. Came in to fix my tires and alignment was given a solid price $515. However I had my father go in to get it serviced, my father was taken advantage of as he is not very educated, can’t see and they ended up charging him $3,050 god only knows for what. PLEASE DO NOT TAKE YOUR BUSINESS HERE. Save yourself money and time.
Name: M****** F*****
Date: 2023-09-02 16:39:26
Rating: 5
Comment: Fantastic customer service...I made an appointment that morning and was in and out in no time.
Name: S***** M***
Date: 2023-08-31 17:35:50
Rating: 5
Comment: First time here, Larry was very helpful and accommodating with getting me in and out for a tire rotation.
Name: A***** J******
Date: 2023-08-30 03:33:02
Rating: 5
Comment: I owe these guys a review!They always take care of me!They get me in and out with great customer service! Thank you!
Name: C******** F*****
Date: 2023-08-26 21:45:07
Rating: 5
Comment: A proper tire shop with speedy service. I came in needing a tire for my ex-wife’s 2014 Highlander. I’m a car guy but I don’t look forward to tire shops, they always seem to take forever. Larry had our car in the bay quickly and took care of us so we could get back on the road.
Name: M***** L****
Date: 2023-08-23 00:55:17
Rating: 5
Comment: The guys here really took care of my car and made sure I was getting the best tires and paying the best price.
Name: S****** N*
Date: 2023-08-22 15:14:02
Rating: 5
Comment: Larry and his team was able to fix my car tire quickly and had a very professional attitude with customer service. Major kudos to the team I greatly appreciate all that they do.
Name: A**** M*****
Date: 2023-08-22 02:19:24
Rating: 5
Comment: Larry and Cesar were very helpful. I needed tires as soon as possible and they were able to get me the tires I was looking for as soon as the next day when other places were offering a week out. Very professional and flexible with my schedule for drop off and pick up
Name: E* C*****
Date: 2023-08-17 00:52:46
Rating: 5
Comment: Big Brand tires is #1 especially the former Americas tire on Vineyard Ave Oxnard .Larry s team went above and beyond!! Thanks Larry
Name: E***** G*****
Date: 2023-08-15 02:07:56
Rating: 5
Comment: I purchased tires at this store before so I came back. The service was great! All work was completed as promised and at the price quoted.Also, the employees were friendly and helpful.
Name: P**** T******
Date: 2023-08-05 20:09:06
Rating: 1
Comment: Went to this place 2 days ago for my Honda civic oil change that’s coast 69$ and left with a 1500$ estimate total coast of random things they said I needed done in order to get a oil change took it to a family friend mechanic and said that they tried to con me just because I’m a woman and maybe they think I’d be stupid enough to pay that ridiculous amount
Name: O***** A*******
Date: 2023-07-27 20:39:43
Rating: 5
Comment: American Tire Depot prices is better than the former American Tire franchise that was on Vineyard, in Oxnard, CA. I did a lot of calling around for prices for tires and installation cost and American Tire Depot had the best prices by far of the many locations I called for estimates.
Name: K****** A*****
Date: 2023-07-27 16:44:04
Rating: 5
Comment: Larry helped me and he was amazing! They were busy but he and his team patched a hole in my tire as quickly as they could. Great team, great service!
Name: A**** G*********
Date: 2023-07-25 02:05:57
Rating: 5
Comment: Cesar at American Tire Depot is a hero in my eyes. We got a flat tire in a rental and would have had to wait 4-6 hours with my family of 5 for a replacement vehicle. We saw American Tire and walked in less than 30 minutes before closing, expecting to be turned away. Instead Cesar willing helped us and we had a new tire and were on the road within 30 minutes!
Name: R**** M*****
Date: 2023-07-14 20:53:55
Rating: 5
Comment: I bought six 14 ply tires from priority online trailer tires brought them over here to American Tire Depot on Vineyard in Oxnard they were extremely polite extremely fast I have been going to them for years and this was one of the greatest visits Ive had great customer service thank you guys and thanks for your trust
Name: N***** P***
Date: 2023-07-13 01:24:44
Rating: 5
Comment: Amazing customer service! Very respectful and patient toward customer. Got my tire patched and ready to go at just a moment’s notice. Really recommended for those who got punctured tires or any other problems that needs repair.
Name: J* D****
Date: 2023-07-11 14:22:26
Rating: 5
Comment: Nice friendly staff the manager definitely went above and beyond, yes i would recommend this Oxnard location for tires and more.
Name: J*** V*****
Date: 2023-07-08 19:39:54
Rating: 5
Comment: This place is great, has a great selection of tires and was able to fix flat no problem at all. Definitely coming back here if I need service or new tires!
Name: J***** K*** S****
Date: 2023-06-30 19:18:27
Rating: 5
Comment: I had the best experience ever with this store out in Oxnard. I live in the Los Angeles area, in Carson to be exact, so i came from a looooong ways. I was helped out by Larry who happens to be the store manager. I came in to replace a tire that had blown out on me. Upon inspection he did tell me that I need all four of my tires to be replaced since I explained to him the drive that I normally do on a daily is pretty long/far ( Los Angeles to Ventura County). I explained that I really didnt have the money up front to replace all four tires since I had a staggered set and I knew it was pricey to replace all four at once. Larry was kind enough to search what tires fit my car and gave a fair pricing. He helped me out with financing my set and Boom I was sold and had all four replaced. I wanted to take time to explain another issue that Larry and his crew helped me out on. I didnt realize that my rear brakes were about to go and for safety issues Larry suggested for me to have them replaced. Once again I was nervous cause I didnt have the actual physical cash in hand to do so. I was quoted a price along with the service of the 4 tire replacement and it went over the available balance that I had on the credit limit that was granted to me by them. I was distraught and worried but Larry was kind enough to pull out his magical wand and made it work for me so that I may safely drive my car to and from LA to Oxnard. Larry and his crew didnt really have to go out of their way to help me since I came in just for tires but his consideration for my safety was just above and beyond what was expected. I cannot express my gratitude for this place and the help of the people who work here. My business with continue with them for many more years to come! Everyone there was friendly and kind and to be frank they are all just honest and as a consumer that is all that I could ever ask for.
Name: M A******* P*******
Date: 2023-06-21 22:45:52
Rating: 1
Comment: My parents have been going here for years. Recently we replaced the tires on one of our vehicles and got the warranty. When we went online to look at the warranty features we noticed there was a current sale. There was no advertisement in the store. We contacted the store and spoke to the manager Larry who was rude and unprofessional. He stated they dont advertise and we should have asked for the sale at the time of purchase and would not honor the current sale price. We called corporate and they apologized and honored the sale price. This store doesnt understand how to operate a business, this wasnt the first time the staff has been rude and unhelpful. We will be going to another location in the future.
Name: M*** R* M**
Date: 2023-06-20 23:23:24
Rating: 5
Comment: The guys at ATD are thorough and pay attention detail. I appreciate their quick service and professional demeanor.
Name: A**** D*****
Date: 2023-06-17 18:27:17
Rating: 5
Comment: Brought in my vehicle for all wheel alignment. Josh was the front end personal that was attending the customers he is knowledgeable with the products and services they offer and friendly and a big plus for customer relations . And good mechanics 😊👍👍👍👍
Name: J**** M******
Date: 2023-05-30 05:55:07
Rating: 1
Comment: **Beware**My car was pulling to the left so I brought it in to get an alignment. After waiting for my car all day I get in and drive off to the exact same problem and now my steering wheel is not centered anymore. I took it back in only to be greeted with attitude and told that they did the alignment correctly and there wasnt anything else they could do for me. I questioned the alignment and I was asked if I was a certified mechanic. (Basically telling me that my opinion didnt matter unless I was a certified mechanic) I would stay clear of this place at all cost
Name: F******** V***
Date: 2023-05-15 01:08:53
Rating: 5
Comment: Found a huge screw in my tire this Mother’s Day. It definitely hindered me from my travels. The crew working Sunday came in clutch. Thank you for your professionalism and taking care of my problem in a timely manner.
Name: B***** M***
Date: 2023-05-04 19:54:08
Rating: 5
Comment: I’ve been here a few times for new tires. They’ve always explained information clearly and answered all my questions with a well managed friendly tone. I never felt pressured or forced into extra non-necessary maintenance.
Name: a***** f*****
Date: 2023-04-24 18:53:22
Rating: 5
Comment: This place is amazing had just got a tire a month ago hit a pot hole and popped it and they took care of me like I was family .
Name: V***** S******
Date: 2023-04-15 22:41:10
Rating: 5
Comment: Larry was kind and accommodating, willing to help us in a pinch. Definitely will consider them for future tire needs.
Name: S***** Z*****
Date: 2023-04-11 16:25:55
Rating: 5
Comment: I went in for a tire that was leaking air, and with my luck, it was not repairable. I would normally be upset at such a situation, but Larry was a great help. He found me the exact same tire at a great price. I normally shop around when it comes to tire business, but with the customer service I received today, I will be making this place my first choice. Larry and the crew were professional, fast, provided options and solutions. Job well done!
Name: E******** A*********
Date: 2023-04-08 16:03:28
Rating: 5
Comment: Great. The manager took very good care of me. He got me in and out as soon as possible.
Name: O*********
Date: 2023-03-29 03:09:41
Rating: 5
Comment: Outstanding! Went in without an appointment and was seen right away. The associate Larry was professional and helpful. Definitely going back for future service. Thanks fellas.
Name: R***** P*****
Date: 2023-03-08 02:54:24
Rating: 5
Comment: I was very pleased with the service I received from ATD. The staff was very helpful and professional. I fully intend to take my business back to them when and if the time should arise.
Name: C**** K****
Date: 2023-01-29 23:30:59
Rating: 5
Comment: Got a nail in my tire and decided to see if I could get it patched here since they were just around the corner. Staff was friendly and was able to get me in and out in about 15 minutes. Best of all, they patched my tire for no charge at all! Great service.
Name: C***** R******
Date: 2023-01-05 01:57:28
Rating: 5
Comment: Hey guys. If you need tires go see Josh Or Larry! They will def help you. I was having some issues with my credit card that was issued through them. Larry got on the phone and called them to get me out and on my way. Thanx guys ** I will definitely be back👌🏼
Name: J***** H***
Date: 2023-01-04 19:10:53
Rating: 5
Comment: I came in for an appointment to get my tire replaced. I guess there was a mix up between the call center and the store when it came to wait time- the call center rep had overpromised. That’s where Larry the store manager came in.Larry is great. He was patient, understanding, was very communicative, and he and his guys got me out of there pretty fast.
Name: K**** R****
Date: 2022-12-30 22:53:11
Rating: 5
Comment: Larry and his team were very helpful and friendly! I came in on a busy day, but they still got me in and out quickly!
Name: M*** B***
Date: 2022-12-28 23:28:54
Rating: 5
Comment: Larry was extremely helpful. I had a nail in my tire and he made sure I was in and out within an hour as promised. Will definitely be going back when I upgrade my tires. Thanks again!
Name: J***** H********
Date: 2022-11-15 15:02:15
Rating: 5
Comment: Had an interaction with Larry. There was a miscommunication about prices at first, but Larry was honest and level headed and fair. We ended up working out the miscommunication and I had my tires installed quickly and professionally. Would recommended.
Name: J**** W*****
Date: 2022-11-12 16:41:51
Rating: 5
Comment: Great service and excellent work. Had a flat and the guys at the shop got it patched and had me back on the road in 30 minutes.
Name: E**** R****
Date: 2022-11-11 00:37:50
Rating: 5
Comment: The Service was good and fast, definitely will be a returning customer for all my vehicle needs .
Name: K**** B*****
Date: 2022-10-21 19:12:37
Rating: 5
Comment: Larry did an amazing job! I’m military and he helped me with everything I needed done on my car. Very professional, If I could recommend him for a promotion I would! You all are running a fine establishment here, very clean, proficient, and effective. For everything I needed fixed, I was not there long.
Name: J S***
Date: 2022-10-12 20:18:02
Rating: 5
Comment: American Tire Depot is a great place to put your trust. They have always bee fair, courteous and also timely. FIVE STARS ! 👍🏼👍🏼👍🏼👍🏼👍🏼
Name: R*** T*****
Date: 2022-09-13 03:08:17
Rating: 5
Comment: They took care of my whole family getting tire and service. We bought a total of 12 tires with wheel balance and 3 alignments.Josh at the front desk was friendly, knowledgeable and helped me get a great deal for my family.
Name: J** !
Date: 2022-09-05 06:54:19
Rating: 1
Comment: A bad place to do business. Caesar (I think) gave me a quote to fix my windows over the phone on Wednesday for so many hours of work. He even said I could bring my own brand new parts, fresh from the dealer and that they would just charge me labor. I showed up on my day off and a different big guy wanted twice as many hours as the original quote. I tried asking how it could take that long, and to talk about the actual labor needed to do the work. He said something about me telling him how to do his job. I’ve gotten a ton of work done there before with no issues or claims of me trying to interfere. I need this done quick so I can commute and they wasted a week of my time claiming they could do the work.Update: I managed to do the work myself. I’m no mechanic, but a few YouTube videos set me straight. I took about the amount of time he wanted to charge me, which is crazy, cause I really took my inexperienced time to get it right, and I still finished.He was definitely trying to rip me off.
Name: V******** 9*
Date: 2022-08-25 20:02:06
Rating: 5
Comment: Big shout out to American tires for having the best customer service one of the employees there named Larry hooked me up with a fast tire repair. I definitely recommend this place to anyone looking for reliable and fast customer service for their vehicle.
Name: a***** l***
Date: 2022-08-17 21:51:31
Rating: 5
Comment: I came to American tire depot with a flat tire they were very busy, I got informed that I have to wait about 3.5 hours to get it fix, Hilario came out from the office very nice and polite and helped me with my car problem and in a matter of time it only took about 40 min I’am very happy with the service. I highly recommend this shop.
Name: P****** J***
Date: 2022-08-03 01:29:06
Rating: 1
Comment: My mom and I went in because our car was having an issue with the battery and had trouble keeping it charged. We came here and the man working was very rude and over estimated then proceeded turn off our car and then just left us outside with no help and a dead car
Name: p*********
Date: 2022-08-01 21:13:55
Rating: 1
Comment: Ceasar told my to consider my car totaled. he said the control arm was comepletelybroken... he wanted to charge me 3 grand to fix it. i took it to twins motor sports and he just said the control arm was only scratched... he fixed my two tires! highly recommend twins motor sport off pacific! hector is awesome.
Name: C***** J****
Date: 2022-07-17 05:53:57
Rating: 5
Comment: Great service! Their emplyee Larry took real good care of me. Showed me and explained my current car issues and got me out in record time! Plan to go back for all my car needs.
Name: H****** B*******
Date: 2022-07-11 19:40:08
Rating: 5
Comment: Air in my rear right tire had been leaking, so I assumed it was a nail in my tire. Admittedly, I was hesitant to go because I usually feel pressured to buy new tires or services at any tire shop, however my experience here was quick, painless, easy and I’ll definitely return. The handsome young man behind the counter was very kind and I felt valued as a customer. Thanks for being awesome
Name: H**** M*******
Date: 2022-06-30 18:57:19
Rating: 1
Comment: My sisters car is there as I write this review. The car just came out of the shop for repairs and we needed to get a pair of budget tires on her older model car. We asked for a full set of tires and an alignment. Tech comes back and says the major issues that we just had fixed are a problem. I texted our mechanic immediately. My husband asked for a quote for all of the things supposedly wrong with the car. Said tech wanted my husband to take his word for it or they were going to charge us $20 to print out a quote. If they hadnt already started on the tires, I would have told them to give me the car back. Waiting for him to bring out a dirty air filter that doesnt fit her car next.ABSOLUTELY DO NOT BRING YOUR CAR TO THESE PEOPLE. This was my first and last experience with them. never again.
Name: J****** Z*******
Date: 2022-06-19 16:40:53
Rating: 5
Comment: Went in with a flat, they fixed it right up no problem! Great service and experience all around, it was much appreciated during a stressful time. Highly recommend!
Name: B*****
Date: 2022-06-10 17:44:42
Rating: 1
Comment: Cesar at American Tire Depot did not assist with the tire patch and wanted to sell me tires. He is the definition of tire salesman scum. I came to Americas Tire Co in Ventura and they took good care of me. Americas Tire Co in Ventura is the place to go. People, beware of Cesar @ American Tire Depot
Name: J** S*****
Date: 2022-05-23 16:43:40
Rating: 5
Comment: There was a nail in my passengers rear tire and needed a tire repair at the last minute. Went to three tire shops and couldnt a repair right away. I found American Tire Depot and they were fantastic. They provided an appointment within 2 hours to bring in my car, and repaired my tire for free! I will definitely go back when I need to replace my tires.
Name: 5* B****
Date: 2022-02-10 17:59:46
Rating: 5
Comment: Stopped by there for tires and Josh helped me out!! Let me know he was new but handled things like a boss!! Very honest and professional!! Will take all my vehicles there for now on. Thanks again!!
Name: R*** A***
Date: 2022-02-01 22:39:53
Rating: 5
Comment: I needed a tire repaired after running over a large nail. The crew here had my tire inspected and repaired less than an hour ( Tuesday afternoon, 1:30) free of charge. It was my first time here but they just gained a returning customer! Employees are friendly and explain the process before they do anything. Thanks guys!
Name: v***** s******
Date: 2021-10-16 23:58:38
Rating: 5
Comment: My credit card was refused (I later found out I hadn’t activated the card). This was Friday late afternoon. A nice man took me to a branch of my bank I don’t use, I didn’t know it was closed, just the ATM was open and the line ended in LA. We went to my regular bank by then the bank was closed. You can only get so much cash and I was $408 and change short. We went back to the store. I called my sister and she was going to put the rest on a card. They told me I could bring the rest of the money in Saturday morning, and let me take my car home. To say I was shocked doesn’t cover it❗️❗️I had been getting my tires there for a while but WOW! I was there with the cash next morning . Also my ride was much smoother with the “struts “ and new tires. I know they went above and beyond for me and I really appreciated their kindness and the work on my car🙂
Name: F**** G*****
Date: 2021-10-13 16:31:48
Rating: 5
Comment: I have a great experience everytime I have to take my cars to American tire depot. They are some of the most friendly people in the business. They are prompt and efficient. Thanks American tire depot for your professionalism in business.
Name: D***** C******
Date: 2021-10-07 14:45:37
Rating: 1
Comment: I dont usually post a review unless my experience is really good or bad. Unfortunately in this case, its bad.My wife bought four tires from American Tire Depot and free tire patches are offered with the purchase. A nail was lodged in one of the tires so...The portly gentleman at the front desk of the Oxnard/Vineyard location told me I would have to wait 3-4 hours to get the tire patched. Perhaps understandable, but I didnt notice many customers or vehicles that would justify the long wait.The next day I dropped my wife off to have the tire patched. She was called thirty minutes later and told the tread was too low and not only couldnt they patch the tire, she needed four new tires! Not entirely shocking for anyone who has ever dealt with a dishonest auto service shop. This, however, was a particularly egregious lie and one easy to disprove.So we took our car to a different shop in Oxnard and the tire was patched for $10, lol. Its simply amazing to me how little business sense so many people/companies have. Theres so much competition in this space and we wont be doing business with American Tire Depot again, all because this location is dishonest. Caveat emptor dear readers.
Name: B******* Z*****
Date: 2021-09-30 21:01:42
Rating: 4
Comment: Clean store, restrooms. Needs more sitting area and maybe a vending machine. Got my tires replaced. Slight delay in getting tires I ordered. 1 day late. Staff is friendly and polite. Offer to check charging system for free before just replacing battery.
Name: S**** T*******
Date: 2021-09-06 16:45:39
Rating: 4
Comment: Needed new tires on labor day weekend and the staff was very helpful in getting that done. Got a set of Nexen p5000 plus tires and they are very quiet and smooth. Only problem was the price, I definitely had to pay way too much for a budget brand set ($940.00). Was definitely way cheaper everywhere else for the same set of tires, wish I got some sort of rebate to remedy this wallet dent. 😅
Name: W****** D***
Date: 2021-08-24 18:23:37
Rating: 5
Comment: On August 22 i went to the store on Main Street the tire installers to not follow guidelines on how to balance tires when i talked the the manager there he told me that how his guys do it i ok and he trust themWith that saidToday August 24 i want to the oxnard location completely different experience.When they rebalance my tire none of them where at 0 (zero) reminder just had them in stalled Sunday and not more then 25 miles driven all tires where at .25 and some up to .75Larry and the other gentleman at the counter where very friendly. Took care of the rebalance for free and because of the treatment i got at Main Street locationGave me a free Oil chanceI can highly recommend the Oxnard location
Name: M****** L******
Date: 2021-08-18 04:25:49
Rating: 1
Comment: On 8/16/2021 I went to the Oxnard store to get an Oil change and have my tires rotated and re-balanced per the road hazard warranty I purchased when my tires were replaced at this store several years ago. After a brief period of my car being in the service bay the person manning the front counter asked me to come into the service area to look at something. He showed me the edge of my front drivers side tire and said that it was worn out and that my tires needed to be replaced. I declined to have my tires replaced because I work from home now and no longer do I drive all that much. Besides, these tires are only 40000 miles into a 60000 mile life warranty, and only have been worn down to 7/32 of an inch. I stated that the only services I wanted that day were the oil change and tire rotation/ balancing work that I originally requested. He agreed. When my car was checked out I noticed that the tires were all in their original positions. When I went back to the front counter I was told with the corners of the tires worn that they couldnt be touched. At no point prior to me checking out and paying for the oil change did he ever state that the tires couldnt be rotated or balanced. At no point was I offered the sale of replacement tires with a prorated discount for the balance of the life left in the warranty for the tires purchased at that store. I believe that the salesman was on a fishing expedition for a big sale and when that failed, customer service and respect were taken off the menu of services provided to me.
Name: G******* S******
Date: 2021-08-12 15:53:25
Rating: 5
Comment: Larry and his team did a great job representing American tire depot. I’ve recently acquired a 2003 Ford which eliminated a car payment but requires much work. I needed a whole full set of tires and of course later found out (although I suspected) brake work. Doubling the initial large ticket purchase price this was a necessary and mandatory purchase. American tire depot had some of the best prices and best warranty for the work completed. It was a tough pill to swallow but Larry communicated the entire process and made sure I was taken care of. I’ve been a customer of this company at various locations for over 15 years and they’ve been consistent competitors in the industry.
Name: M**** S*****
Date: 2021-07-13 02:46:04
Rating: 5
Comment: Friendly assistant, fast check in and out. I didnt feel pressure to buy other tires at higher prices, the front desk assistant (I forgot his name but I think he said Oscar) stayed within my budget! Low prices guarantee. I will recommend this tire shop and will go back again. Awesome!
Name: A****** G****
Date: 2021-06-28 18:07:06
Rating: 5
Comment: I have taken 3 vehicles to this shop and they are always very knowledgeable and their prices are usually as low as something you might find online. Recently I had trouble once they installed 4 tires and did alignment. The next day I noticed it was pulling to one side I called them and they told me to come in and made it top priority to fix it. They test drove it and fine tuned the alignment twice on there machine. Got it back and its never been more stable. Larry will give you a great deal and is always honest about prices.
Name: G M******
Date: 2021-06-26 21:54:15
Rating: 5
Comment: Overall really good service. Store manager helped me out with some new tires and pricing on the extras. Would recommend this location.
Name: a***** m*****
Date: 2021-06-22 20:07:09
Rating: 5
Comment: The staff were all very friendly. The service guys were fast and competent. They were not pushing for additional services but did make me aware of, in my case, that brake pads and rotor service will be needed soon. Again nice, competent and not pushy.
Name: A******* N*****
Date: 2021-05-29 07:08:01
Rating: 2
Comment: I went to get a quote for some tires and brakes now here’s the thing I do not drive no fancy car nor does my car have or need fancy or expensive tires. I feel like I was over charged $900 for 4 tires and front brakes. And my car is 2015 sonic chev. I was also told my car needs some additional work and I was quoted 1900.00 dollars so I came home and googled the parts and labor to get an idea and just to check more or less if the price I was given somewhat match and hell no it didn’t. For the kind of car that I have parts cost no more then $450 no more than $500 and labor cost more or less $300 or so let’s say $800-$950 for everything where did the guys that gave me the quote come up with almost $2000 dollars and I truly feel I was overcharged for my tires and brakes. My co worker better car than what I drive he paid $500 for his and manager drives a Camaro and he paid $600 for his work and both got the same work done tires and brakes. And I paid $900 something is not right here.Book keeping check those books!2015 sonic $900 my car2019 Honda Civic $500 co worker car2019 Camaro $600 my managers carHmmm very interesting I must say
Name: K*** V******
Date: 2021-05-15 20:59:33
Rating: 5
Comment: Larry is THE BEST!! I came in with a questionable tire. He quickly looked inside to see if it really needed replacing. Then took the safest route to keep me safe. He ordered the tire for the next day and did it all under my warranty. I cannot express how thankful I am for him and American Tire Depot. Go see Larry and his team! You won’t regret it! He has a customer for life in me now!
Name: G*** L*****
Date: 2021-05-05 18:40:33
Rating: 5
Comment: Great overall experience!! Installed 4 Toyo tires on vehicle and very satisfied with every aspect of the service. Work done correctly and timely.Also had oil change and alignment!I would highly recommend this store to anyone needing tires or wheels!Larry was very professional and I feel I got a great value and great service for what I paid.⭐️⭐️⭐️⭐️⭐️
Name: W**** D*****
Date: 2021-03-25 00:12:30
Rating: 5
Comment: Very wonderful and helpful staff. This is my second experience with American Tire Depot and both have been positive. Definitely give them a chance if you are buying new tires.
Name: P** E****** & E************
Date: 2021-03-16 17:56:43
Rating: 5
Comment: Larry and his team have proven to be the go to guy for all my family’s cars needs the past 3 years... Not just tires...The crew are well and experienced mechanics that take pride in their craft.Larry and his crew are straight up forthright and honest with what service(s) are priority in getting your vehicle back on the road.With so much competition in the area I feel it is important to share my positive experiences as a consumer.
Name: S***** F*********
Date: 2021-03-15 20:01:16
Rating: 5
Comment: Awesome customer service! Larry is the Best! He takes the time to explain and show what is the issue and gives you the knowledge you need to know what actually needs to be fixed. And if you are not -00% happy with the result, they look into it until you are satisfied!!! Thank you so much!!!
Name: D*** G***
Date: 2021-02-17 17:27:28
Rating: 5
Comment: Took my vehicle in for an alignment and rotation. They did a great job and were fast. Larry was very helpful and I trust these guys with their work. Definitely will be coming back.
Name: S***** C******
Date: 2021-02-10 19:03:52
Rating: 5
Comment: Great service! Cesar and his crew were very attentive to my cars needs and completed all work in a timely manner. Great price on tires.. Highly recommended!
Name: A**** S******
Date: 2021-02-06 02:30:03
Rating: 5
Comment: Needed 4 new tires on the spot... they didnt have them in store, but they quickly got what I needed from the Ventura location. Nice install, great alignment, and very fair price all done in a timely fashion. Great job guys!
Name: J****** A*****
Date: 2021-02-03 19:23:56
Rating: 5
Comment: Larry is an amazing employee! Highly recommend doing business with him! I originally went in for a brake inspection and they were able to replace brake pads and rotors same day with no appointment and gave me an honest quote, didn’t try to upsell me like all the dealerships. Will be bringing my car for all future services
Name: K**** H*
Date: 2020-12-25 00:32:21
Rating: 3
Comment: I would of given a 5 star but, I dont think everything was checked during my visit.Windshield washer solution wasnt filled like I was told. Im not sure if my oil filters where even changed with my Oil Change.Ill continue to go back to the Woodland Hills store. Theyre excellent at service.
Name: J****** F*****
Date: 2020-12-12 01:24:30
Rating: 5
Comment: These guys were awesome !!Very well organized with their appointments and Walk-Ins . Went in for an oil change was done in 20 minutes. Thanks Larry, Danny
Name: R***** M***
Date: 2020-12-03 00:14:33
Rating: 2
Comment: I have taken multiple vehicles, for many years. Service has suffered, as of late. Took a vehicle in for nail removal. It was close to the sidewall, so I figured I would need to replace it and one other tire...at minimum. Damage was on a rear tire. I purchased two tires. I assumed balance and rotation was standard to installation. No rotation was done. I have no idea if tires were balanced. Both new tires were installed to the rear. The newer tires should go on the front wheels. When I brought it up, I was told I had to ask for those services to be done and if I would like it to be done now. These are not practices that I am used to from Americas Tire nor American Tire Co. I am questioning my loyalty.
Name: m*** b**
Date: 2020-11-07 01:14:17
Rating: 5
Comment: Great customer service hands down! The crew there took me in as soon as they could and didn’t charge me for the tire rotation and balance, I was completely blown away. They treated me with the utmost respect and other customers as well. I’ll be back for any tire service or purchasing of tires in the near future. I highly recommend this place! They also provide other services too so it’s like a one stop shop. I did get an alignment and can tell a huge difference. Thanks for the service guys and appreciate all the work!
Name: M****** W***
Date: 2020-11-03 00:17:02
Rating: 5
Comment: Izzy’s great! While the tires I ordered did not arrive at my appointment time, Izzy got them and called me back! Once I got there he put a rush on my tires to be installed! Excellent 👍
Name: P********** P**********
Date: 2020-10-22 01:04:09
Rating: 5
Comment: I have been a customer here for a while. The customer service that I get from everyone here is amazing, including Larry. He always welcomes you and always has a smile. Larry always answers all my questions and concerns regarding my vehicle, which makes me feel comfortable knowing that I can trust this place and always me the best deals in town.
Name: C********** C*******
Date: 2020-10-07 03:19:35
Rating: 5
Comment: The staff is very knowledgeable and helpful when it comes to suspension and wheel set ups. They offer recommendations and solutions. Down side is I was kinda left in the dark about warranty information and benefits after buying all 4 tires. Ill be calling later to ask about it. 5/5 because i was still happy with service.
Name: D****** L**** R****
Date: 2020-10-04 14:15:15
Rating: 4
Comment: Called them in the morning to ask if they had the tires I needed. They didn’t have them in stock but they could get them the same day and installed them. So I dropped my car off at about 11:30 and it was ready 15 minutes after the time they told me it would be. Only reason l don’t give them 5 stars is because they were a little late and they didn’t call me when it was ready. They were very busy, so I understand. I’d recommend this place for new tires.
Name: R**** O******
Date: 2020-09-17 19:59:33
Rating: 5
Comment: Friendly and helpful staff! They were able to take me on the same day and take care of my tires and my oil change! Will definitely use them again!
Name: Z****
Date: 2020-09-10 20:33:10
Rating: 5
Comment: Excellent customer service, not only for me but everyone there. One lady came into the front office 2 minutes before closing with a nail in her tire. Staff greeted her politely and offered to fix her flat on the spot. Her tire depth was not up to code to fix the flat and the service rep professionally went over her options. I also liked how the employees interacted with each other. One employee tapped another on his shoulder while saying “I appreciate you”. That was awesome. Over and above that ; my tire replacement was at the very end of the day too and they stayed open to take care of me. Thank you very much. I appreciate the service.
Name: J*** K****
Date: 2020-08-29 18:23:29
Rating: 5
Comment: These guys ROCK! I’ve been there 5 times in the last 1 1/2 year for different services and always have excellent service. No one is sitting around doing nothing. Never there longer than 1 hour (the key is to call ahead and they will let you know how busy it is). My free tire rotations only take about 30 minutes even on a busy day. They are up front and honest, which anyone that has been to other shops knows, places try to up sale you with other services. Unfortunately I’m moving, or else I would always get me work done there.
Name: G****** D****
Date: 2020-08-21 03:13:01
Rating: 5
Comment: Went in with a near flat tire and asked for help. They took a look and put it on the rack, took the tire off, plugged 2 holes,Midway through i asked if they could add an oil change,L no problem they said less than hour later they were done with both, didnt charge me for the tire repair and the $20 oil change is a rarity. Thanks guys. Very good experience !!! A++++
Name: U**** L* B****** J**
Date: 2020-08-12 01:37:28
Rating: 5
Comment: I first contacted Mr. C. Mendez, of the Oxnard, CA store, over the phone and he was very helpful. Initially, my order was going to be in two parts, due to readily available stock. But Mr. Mendez never settled for a two part order. He continued to work my order and was able to get the entire order filled the same day. Mr. Mendex went above and beyond making sure my order and installation were complete and correct.Thank you Mr. Mendez and thank you American Tire Depot.
Name: M***** B*******
Date: 2020-07-04 04:02:02
Rating: 4
Comment: Highly recommend. Went in to buy new tires. A few months later they rebuilt an engine for me. Didn’t even know they did that. The Manager will do everything in his power to take care of you. Thanks again for the rebuilt engine.
Name: L*** B*********
Date: 2020-06-06 23:38:22
Rating: 5
Comment: 2 Alignments in a Day. I could not be happier with how the cars feel now. Martin was fantastic rep and made the entire process quick and easy. I took in a 1996 Corvette and a 2011 Hyundai Elantra Touring. Both left feeling fantastic. High Recommended.
Name: L**** A****
Date: 2020-05-02 00:17:51
Rating: 5
Comment: Great customer service!!! I personally was helped by Larry and he did a great job. Showed me my options and did not pressure me into any purchase. Unlike other tire shops that I went to before.
Name: R************* C***
Date: 2020-04-27 15:20:41
Rating: 5
Comment: Great People and Service. I have been here before and plan to go back for my tuneup.April 2020 American Tires put four new tires, replaced my front brakes and replaced all the struts. Larry helped me with a quote and the service people were all Great as always. I am grateful to have this company so close.
Name: S***** P P*****
Date: 2020-04-16 00:42:30
Rating: 5
Comment: Initially, Mr. Affirmative was an extremely & unusually strict “Professional”. I was not accustomed to a direct not so touchy/feely approach... at the end of the day after calling several different locations and going to my good old local “Big Club” Mr. Affirmative came through!!! He made the deal & BEAT THEIR PRICE! He portrayed the new environment 🦠 Be Safe & Be Kind!🦠 At the end of the day, I’m pleased to report the service was done promptly, efficiently & for the BEST DEAL IN TOWN! Thank you American Tire Depot on St. Mary’s Dr. (I am a firm believer of saying when it’s bad...)and PRAISING when it’s GOOD TOO 💯‼️!!!GREAT JOB!
Name: G****** M******
Date: 2020-02-03 21:57:02
Rating: 5
Comment: By far the best customer service experience at this location, Larry and his staff always makes you feel welcome. Great competitive prices, I highly recommend this place to get your vehicle service!
Name: R**** O*****
Date: 2020-01-30 06:13:27
Rating: 5
Comment: Customer service is the Competitive edge of the future. If you can get same product at more than 1 location, I will always go where Im treated best. Larry and his team are the Best.Rayno Ortega
Name: A****** C******
Date: 2020-01-13 21:46:55
Rating: 5
Comment: Cesar, Jose, Danny were awesome at this place. They help me with repairing my flat tire and after we were done fixing it I realize that I had not purchased the tires here. But they still help me unconditionally. Thank you.!!
Name: J***** T*** C***
Date: 2019-12-15 19:45:46
Rating: 5
Comment: Booked a last minute online appointment for a tire change a day prior and was assisted by Larry, who is the supervisor and was extremely helpful. After booking the appointment, I actually received a call from him to confirm everything, after store hours. One downside was that I couldn’t get the ‘buy 3 tires and get 1 for free deal’ due to the tires not being in stock, although it was advertised as so. Regardless, Larry was able to special order it and have it delivered before I showed up for my appointment the next day. The service took about 40 minutes and he found it helpful to show all of the wears and tears that my old tires had just for knowledge. Although I didn’t get the 3 for 1 deal, the customer service, warranty, and timing was top of the line, and look forward to returning here for future repairs.
Name: A*** F*******
Date: 2019-11-30 05:12:21
Rating: 4
Comment: This place is off the beaten path, and to be honest I stopped there thinking it an Americas Tire. No matter, I was pleasantly surprised by the prompt, expert service. Caesar is the manager, and he was friendly and professional. I managed to get the repair I needed done, but I also decided to have them do some expensive work (replacing struts x4) Id been putting off. Very happy I made the original mixup.
Name: T**** A*******
Date: 2019-10-22 23:03:35
Rating: 5
Comment: Great service they got me out of there in no time! The manager was so helpful and willing to go the extra mile for me and the other customers in the shop and on the phone. I would definitely recommend American Tire Depot to anyone for their tire needs!
Name: D***** D***
Date: 2019-10-20 04:17:22
Rating: 5
Comment: They met all the needs for my one ton truck. 6 tires, new shocks all around and front end brakes. I left the truck off in the morning and it was ready by 3pm. No hassle at all. Thanks Larry for your service!
Name: D B*****
Date: 2019-09-26 02:56:16
Rating: 2
Comment: Made a same day appointment to have slow tire leaks patched and a brake inspection. Work was finished in the amount of time quoted, and I was charged a fair price for front brake replacements and tire repair. The only problem was my brakes still squeaked for two months after. After I took the car back in, they said I needed new back brakes, four new tires and some other repair I cant recall. I declined and said to just fix the squeak from the front brakes theyd just put in. Thats when i was told one of the employees liked my car and had been looking for one in such good shape! Needless to say, I left and will not return.
Name: R****** F*****
Date: 2019-09-22 02:05:37
Rating: 5
Comment: Went in for an oil change. I drove up to the bay and was met by one of the crew there who basically said “Yes” to everything I requested and I was pleasantly surprised. Caesar even provided us with a safety check. Next time I am on the road again and needing service, I won’t hesitate to come here again. They had us on our way in the time they told us. Thank you, gentlemen, for your true customer service; which is not very common in this day and age.
Name: N*** J****
Date: 2019-09-17 23:50:41
Rating: 5
Comment: Went in for tires and perhaps some suspension work and was helped by manager who shared extensive knowledge of suspension and tire work to answer the many questions I had. Larry was direct about benefits and drawbacks of several tire+suspension builds that I was interested in. He clearly enjoyed the technical aspects of his profession but made no attempts to over promise or up sell me on any aspect. He then found a promotional discount for my order and the work was completed in time promised. I left feeling satisfied I had purchased the appropriate setup for my personal needs.
Name: R*** M****
Date: 2019-06-19 20:15:56
Rating: 5
Comment: Great your manager very knowledgeable explained if I had questions took his time As they finished up with my truck I needed tires for another car. I referred a nephew he said hed consider The 70.00 rebate is a added bonus .
Name: N*** J****
Date: 2019-06-18 13:42:46
Rating: 5
Comment: Recently purchased new wheels and tires from American tire depot. Great customer service from Ceasar and Larry. These guys know what theyre doing and are helpful in working with you to select the right product for a fair price!!
Name: p***********
Date: 2019-06-12 16:33:54
Rating: 5
Comment: Larry was awesome! Everyone there was great, super professional and just good people. Got me in and out faster that expected. No pushy salesman nonsense, just what they said over the phone. Will find ATD in my home area and stick with them for sure!
Name: N****** M*****
Date: 2019-06-05 19:31:13
Rating: 4
Comment: Fast and affordable....of course they try and upsell, but not to an uncomfortable level. Bought tires twice here, and had an oil change today that was much quicker than where I usually go. I would recommend.
Name: N*** B********
Date: 2019-05-10 16:27:13
Rating: 1
Comment: These guys are scammers. I asked for cheapest set of tires for my car. They tried said $250 checked online and they had them considerably cheaper said I was not in the system even though I literally have over 100 receipts from this company also the manager there is a total jerk. Found tires down the street at bug O for $120. Tild the guy he said I need it in writing, ( never had to do this at the other locations so I went to big O and saved over $100. I was also informed that my lifetime alignment was void because I had new tie rods and rack and pinion installed. They dont inform you of this when you buy it. I would never go to this place again.
Name: M******* G*****
Date: 2019-05-07 11:39:06
Rating: 5
Comment: Customer care very gentile and helpful. they advise you and let you know what else your car needs, regardless of whether you take the service with them but I would do it.
Name: C******* S*******
Date: 2019-05-03 03:14:33
Rating: 1
Comment: Went to get work done and initially was quoted a bit over $700.00. Eventually the discounted it by $100.00. When they ran my credit card they charged the original quote. When I caught it they said they couldn’t back out the charge so they would issue a $100.00 refund which I’d receive by the next day. When it didn’t show up in three days I called and suddenly it would take up to three weeks. At four weeks I called and was told it should be coming and someone would call me back. No one called me back so a did a one star review on Yelp. Got a response to call the District Manager which I did but had to leave a message. He never called back so I kept calling until I reached him and he assured me I’d get the refund in the next day - within 24 hours. It’s now four days, 96 hours, later and no refund. I’m writing a review here and making a complaint with the Better Business Bureau. Need work done on your car? DON’T GO HERE!
Name: C********** B*****
Date: 2019-04-22 16:01:19
Rating: 1
Comment: Customer service was bad. Sent my wife to get the tires changed. I made an appt on their website. The wife gets down there, they claim no appt in the system. She shows them the receipt of the form I printed out. They still dont believe her. She then shows them the email of the confirmation of the appt. Discrimination for being a woman??? Or just incompetence of this company???
Name: A****** P****
Date: 2019-03-08 19:05:30
Rating: 5
Comment: American Tire Depot did a great job on our car. New tires, alignment, balance, installed new air filter, windshield wipers and even fixed our front light for under $500. Service reps were professional and very accommodating. I highly recommend American Tire Depot!!!
Name: R****** L****
Date: 2019-03-02 02:47:53
Rating: 5
Comment: They didnt have the tires that matched the 2 i had which were good but the guy had it by the afternoon. I was able to drop my truck off and pick it up a couple of hours later after ny sona baseball game. Great service & great price for the 2 tires
Name: C**** S***
Date: 2019-02-06 02:44:14
Rating: 5
Comment: Cesar really took care of me. I just got back from being underway and I had a blowout on PCH. Got the doughnut noticed that I needed 4 new tires. The guy on the phone said they would take care of me if I got there by 5. Now I have a brand new set, a proper alignment, and got a great deal. This is why I keep coming back!
Name: d***** b******
Date: 2019-01-31 01:57:29
Rating: 3
Comment: I had a flat tire, while waiting they said I needed an air filter I figuered what the heckI might as well since I’m here I said ok. Almost two hours later my car was ready, They we’re not busy for me to get my car two hours later for a FLAT!! And pay $21:00 dollars for a filter, and when I get home the tire is flat, did they even take the tire off? it seems to me they have a I don’t care attitude and I bought tire there a few months ago, not anymore
Name: E****** Z*****
Date: 2018-12-13 18:21:51
Rating: 1
Comment: I got a flat 1.2 miles away and was willing to forfeit my warranty with a different shop, but he had a condescending attitude. I called the tow service back and rerouted my tow to Camarillo 6.2 miles away. A refresher on customer service wouldnt hurt!
Name: T** E******
Date: 2018-12-12 20:58:31
Rating: 5
Comment: Larry took care of me without any hesitation. He went above and beyond what needed to be done. No charge for connecting loose sensor wires which cane loose from the heavy rains. Great guy and great service!
Name: C**** M******
Date: 2018-12-10 22:15:32
Rating: 5
Comment: Larry was great. Ordered tires and scheduled an appointment over the weekend for Monday morning. Showed up and no tires. He got on the phone, got some tires sent over had it done by noon. Great customer service all around will be back. Thank you.
Name: j*****************
Date: 2018-10-21 12:03:32
Rating: 1
Comment: Bad people here ..Came in yesterday to get a quote for 1 tire ..Was told the cheapest tire for my car was 150$ for a tire. THEN TO MAKE MATTERS WORSE when I asked the price for the whole set .I was told it was $600. Seriously? No discount for buying the whole set?Walked out right after this. Thats what happens when workers need to make commission to survive .. you get scammed ...Beware of this placeI went down the street using maps and found a new tire for 60$Please dont get ripped off here. Read the bad reviews. Not there fake good ones they bought
Name: M**** L
Date: 2018-10-03 22:34:47
Rating: 5
Comment: Very professional and friendly... I showed up 10 minutes before they opened and Larry, the manager, came out and was more than willing to help me out. Larry was very patient with me as he explained and educated me about the benefits of different tires and offered me the best deal. He was very friendly, approachable, and professional. My experience there was great. The staff and management mean team are A+.
Name: I*** A*****
Date: 2018-09-22 23:17:55
Rating: 2
Comment: I spent more then $800 on tires a few months ago since then I have rerurned twice. The manager on duty has twice tried to discourge me from getting my regular tire rotation with comments like your going to be waiting a long time to I am really backed up your going to have to make an appointment on a later date. With experiences like this repeat business is will very unlikely. It just feels like Americas Tire Depot does not care about customer.
Name: p******
Date: 2018-09-05 04:17:34
Rating: 5
Comment: Got a flat tire due to a nail, thank goodness a tire shop that open late til 7pm. Once I arrived, the staff was professional & friendly. To patch a hole it’s actually free but I tipped Junior for his hard work. Junior knew exactly how to jack up my low Civic & mount the tire. Overall, front counter girl, Johnny & Junior made it a very pleasant experience for my trip. Highly recommended to anyone who need tire service, I would definately go back. Thanks American Depot of Oxnard!***Go Navy***
Name: A*** P*****
Date: 2018-09-01 00:35:34
Rating: 5
Comment: Very great service, they really know what they are doing here, I also got 40 dollars instantly off by making an appointment with them through the phone which is awesome, I would say just make sure they have your tire before hand but they get next day delivered to the store so that’s great too!Overall, Great!
Name: C**** E
Date: 2018-08-12 00:12:07
Rating: 5
Comment: The staff was very friendly and went way out of their way to accommodate me. The tires I wanted were not at that store in stock but another store did have them. They were actually willing to go and get them for me same day. I ended up choosing another tire just because it was one that they had there and it was a comparable tire. They put the tires on my car changed my oil and had my car back to me within an hour and a half and I came in without an appointment.
Name: J**** M****
Date: 2018-07-31 22:03:50
Rating: 5
Comment: Came in to get my brakes done as they had the best prices around. Had an issue on pick up with a white mark on a door though. I partnered with the manager Larry who said it was probably not them but as a good human he went out of his way to do a quick fix as thats as far as the company would let him. The best part though was as he fixed it he even took the time to show me how to fix minor scratches myself as he has his own detailing shop. I have never had a person do that and I really appreciated that. Loved how they can work with you as most places would have said not our problem. Highly recommending this place based on customer service, price, and work done.
Name: J**** J*****
Date: 2018-07-14 20:27:49
Rating: 5
Comment: I first went to the Main street store to buy a new tire. The tire new tire was put on quickly. I leave, drive on the freeway a few days later, and my steering wheel starts shaking when I hit 60 or higher. So, I go back to the same store. I was told its shaking because the other tire isnt new. The guy at the Main St, Ventura, Ca never suggested to look at it, left up..nothing. Said I need to get a new left tire now. So, I call the Oxnard store, and EVERYTHING got better. Let me give a big shout out to larry. He was amazing from the start. He fixed my issue, free of charge. My car differently needed to be looked at, thank you Larry, and the entire staff. Great job all of you. I will back. Cheers!
Name: S****** B*******
Date: 2018-06-26 16:21:11
Rating: 2
Comment: It’s all about waiting here, walk in, no one at the front desk, then you gotta wait for them to see if they have your tires in stock. They weren’t very helpful on keeping on the budget, I ended up spending over my budget but I got a free alignment with my purchase. I was told the wait time was gonna be about an hour or an hour and 15mins, I ended up waiting 3 hours for all four tires and the alignment, literally shouldn’t take that long, it took them 2 hours just to put my car up.... even though I have a warranty on my tires I’m still gonna go to another tire shop, this was ridiculous.
Name: B**** C*****
Date: 2018-05-12 22:32:33
Rating: 1
Comment: Expect to be upsold every time. Went with them due to being cheaper than costco, but have learned their perks are not all that! Everytime I have taken my vehicles their, they always find something to include shocks and struts even though I have a hydraulic suspension. Balancing is only good for a year even though they advertise free with purchase. We had to do an emergency stop, skidded a little. Took the tire in for repair when I ran over a nail and they wouldnt cover it because extensive wear and they dont cover accidents. I cant make this up!
Name: L*** C******
Date: 2018-03-04 07:48:35
Rating: 5
Comment: I had a very positive experience here. I needed very specific Goodyear tires that they were able to obtain within 24 hours for me. They scheduled my installation time, but called me to inform me that the tires had arrived earlier than scheduled and that I could come any time that was convenient for me. They only took 90 minutes to install everything. They guarantee their work. Everyone there was very friendly and accommodating. So far, no problems with my tires. I don’t know why my google account did not change, but this is Tori Rogers, not my associate Lisa Chapman.
Name: T**** D****
Date: 2017-12-15 04:59:55
Rating: 1
Comment: Check your car prior to driving off!!!Took the car in for the fourth time for the rear brakes, which were making a grinding noise after ATD put new rotor and brakes in July 2017. Requested transmission flush, oil change, tire rotation. Service writer said they would call us when the car was ready. Received a call three hours later stating all services were completed. Lifted the hood and noticed the oil filter was dusty, checked the oil it was still dirty and two quarts low, tires had not been rotated. Went to discuss with the manger Gus and he said he could assure us all work had been completed, even after showing him the white napkin with the filthy oil. Gus came outside and called the mechanic over to validate all work was completed we had requested. Gus asked the mechanic did you change the oil, check the brakes, rotate the tires and service the transmission? The mechanic said no you told me this car only needed a flush so thats what I did. Gus was caught in a huge lie regarding the all services had been completed. The mechanic said again NO I DID WHAT YOU TOLD ME TO DO, FLUSH THE TRANSMISSION walked away and returned to the service bay area. We requested a 100% of our payment refunded and GUS said it will take 48 hours to return it to your credit card. We requested he put it in writing also as we had found him to be a dishonest person once. It has been six days and no money has been credited to our credit card. We have tried calling customer service to get the issue resolved leaving several messages and we have not received any calls. Since ATD loves to respond to a yelp review, lets see if they resolve this issue. Attached is the receipt with the false promise of a refund.
Name: P**** C*****
Date: 2017-12-10 00:07:00
Rating: 1
Comment: I called to get 2 tires and was told that they had them in stock so I showed up right away. After waiting for an hour I was told that they were not in stock after all. The manager told me that he would order them and call me the next day when they were in. I NEVER received a phone call!! I went to Mountain View tires and was informed that my spare tire was not in the trunk, the people at America’s tires had not put it back in the trunk even though I had asked them if they had placed it in there and they had said yes. They couldn’t even take it across the street to Mountain View tires, so one of the employees from Mountain View tires had to go across the street to get it!! They people at America’s Tires didn’t even apologize. I’ll NEVER go back there again and I’ll be recommending that nobody ever should buy there EVER!! Oh ya and I got a better quote at Mountain View Tires as well.
Name: S******* N*****
Date: 2017-11-23 03:17:23
Rating: 5
Comment: Of course I hear a large amount of air coming out of my tire the night before Thanksgiving and to top it off it’s 6:30 pm everywhere is closed by now but luckily I found anerica’s that closes at 7 pm. I contacted America’s tire depot and spoke to Lawry he of course took care of my tire issue and replaced the Valve. Thank goodness for this shop closing at 7 pm and for Lawry and his staff staying an extra 15 min to fix the issue, we are back on the road safe thanks to America’s Tire Depot in Oxnard! Very friendly staff no complaints nor sighs for us showing up so late! ;)Thank you!!!!
Name: M H
Date: 2017-07-15 16:30:26
Rating: 1
Comment: I generally dont write reviews, but this review is warranted. I purchased 4 tires for my Toyota tundra 6 months ago. On 6/29 went in for a tire rotation and to check a tire pressure light. Guy at front desk asked me to come back as all techs were out to lunch. I said no problem. Came back at 2 p.m. and same guy told me it would be a 2.5 hour wait. I told him I would wait. It was 4 p.m. and truck still not being worked on, so I told clerk I would be back at 7 a.m. the next morning, as I had to leave. I left irritated. I came back at 645 the next morning, and was the first in line for a tire rotation. It took the tech 2 hours that morning for a tire rotation and check tire pressure light. I was the only vehicle that morning being worked on. Eventually got tire rotation, and I tire pressure light was gone--so I thought. I week later tire pressure light came back on. I took my truck back on 7/6 and told the guy that my tire pressure light was on again. He told me it was another 2.5 hours wait. I told him that this was my fourth visit here and I needed this taken care of ASAP. His actions seemed to me like he didnt care about my problem. Not wanting to make scene, Itold him I would be back as I couldnt wait.I came back on 7/12. I told the clerk that the check tire pressure light came back on after tire rotation and I needed it fixed ASAP. I told him about the last visits, and he said he would take care of it and it would be 30 min. After waiting 2 Hours they came back and said I need to purchase a new tire because there was a nail that was lodged on the outer part of the tire. At this point I was furiuos. I told him I had just purchased the four tires and that I got the warranty road side assistance. I quick look at my account would have revealed this. He looked up my account, and sure enough I had the warranty. To make matters worse, they told me they did not have the tire in stock and that they had to order it. I was fuming at this point, raising my voice at the clerk I told him I was not coming back to wait, that I have waited too long to get simple tire service. Another worker overheard and told he said that they had another brand of tire but same size. Because I did not want to come back and wait many more hours I agreed, to the replacement. The tire was put on, and I left very unhappy.Now I have two different types of brand tires on my truck do to the incompetence of the techs, and clerks.Sorry for the long review, but hope it helps others making a choice on whether to purchase from this place.
Name: T** R*******
Date: 2017-07-03 22:38:47
Rating: 2
Comment: Went in for two tires. Was not offered choices till I asked about Michelin. I only buy Michelin due to the quality and great durability. I was given an estimated time of 45 to 90 minutes. It may or may not have taken well over two hours. A couple that was there when I got there was still waiting when I left. I understand that some things take longer being in the trades but after an hour walk around the area I returned to see nothing done. The techs in the garage were working without much gumption... other shops I have been to moved with a purpose. Not overly impressed. At least I got my Michelins and they did put my spare back under the vehicle.
Name: C***** J* S****
Date: 2017-06-21 08:11:49
Rating: 1
Comment: I went in because I needed 1 front tire, had a blow out and driving on the donut spare on my way to work. the guy told me cheapest he had 55. + tax I said OK, they put the new one on back and put the back up front, it took @ 20 min. The bill was 90.71, 59.49 tire and tax + 14.99 wheel balance /mount + 1.75 ca tire recycle + 2.50 disposal + 2.99 stem & weights (all pretty much expected) + 8.99 ROAD HAZARD WARRANTY! that I never asked for or was told anything about! it even says on the back of invoice warranty available at customer request and I never asked, or was told anything, he just tacked it on.I didnt notice it till later when I got home and looked at invoice. dishonest business practice! I was going to buy the other 3 from them in a week, but not now!
Name: A** S****
Date: 2017-06-09 22:38:07
Rating: 5
Comment: After buying my tires here a few months ago, I went back because I had a nail in my tire. I walked in around 2 p.m. and an elderly person walked in at the same time as me. He was helped out right away and another gentleman came out to help me. I found out my tires were covered ! My tire was fixed within 30 minutes of me getting there. Andres and Leo took care of me. Definitely will come back to buy my tires again here!
Name: D** S******
Date: 2017-05-28 17:47:36
Rating: 5
Comment: I went in to buy just a single valve stem for a project at our shop. I was helped by a nice guy named Andres. He didnt even charge me for the valve stem. These guys are awesome. Highly recommend
Name: A***** G*****
Date: 2017-05-06 20:05:47
Rating: 2
Comment: A few hours for my nail in my car 👎 it was the manager in the tie that told me this, I was like no thanks Ill go elsewhere.
Name: S******* M***** A*****
Date: 2016-08-16 08:30:09
Rating: 1
Comment: Initially my experience at this store was fine. No problems buying my tires; I paid up front. They arrived to the store quickly. Installation went fine. The problem came when I was due a refund for a service that wasnt performed.I COULD NOT GET A REFUND FROM THIS PLACE. First the manager told me he needed to get authorization from corporate and then they would mail me a check for the amount owed me. I have never in my life had a retail chain use that method of returning money. After a week I had heard nothing, so I had to go back into the store and the same manager sheepishly brought out a blank form to begin the refund process. HE HADNT DONE A THING SINCE I WAS LAST THERE. Then he tried to convince me to apply my credit to another service and when I refused said he needed to call corporate to get that same refund authorization but they werent answering. I was assured that he would process the refund to my credit card as soon as possible and I left the store. What a surprise when another week went by without getting my refund. It took THREE WEEKS to get my money back and that was after multiple trips and a lot of my time. Avoid this shyster Americas-Tire-wannabe-knock-off store and go to the real thing. Youll be very happy you did.
Name: R***
Date: 2016-02-28 00:58:53
Rating: 1
Comment: Dropped my truck off at 10:30am. For a mount and balance. I was told it would be ready by 2pm. Called at 2pm and was told there was one car ahead of me and it would be ready by 3:30pm. I arrived at 4:15 to find my truck still in the parking lot and hadnt been touched. My truck was done at 5:30pm. My 3.5 hour wait ended up being 7 hours.
Name: E***** M****
Date: 2016-02-22 02:43:25
Rating: 5
Comment: Went in for a screw or small bolt in tire face. Exceptionally busy Sunday. Left car and returned home. 2 1/2 hours later it was ready. Went to pay and he said there was no charge. Told him that they will definitely get my business in the future. Walmart said they couldnt fix it and wanted to sell me a new tire. NOT!! So please check theses guys out for tires and other services! They were awesome. Glad to see theres still businesses that still do business the right way. Customer comes first! Thanks guys! You nailed me out on a Sunday! Very, very, satisfied!
Name: R****** I********
Date: 2016-01-07 21:16:09
Rating: 1
Comment: Went in for a simple oil change on a Saturday, for which I had already set up an appointment. When I get there, the service writer [who I believe was the store manager] gladly assisted me but warned me that it would be some 2 hours before they could get to it. I was OK with this as I was going to get a ride back home anyways. He hesitantly began writing up the service order and asked me what type of oil I wanted, to which I responded I would like whatever oil is on special for $20. He stated that its regular [Conventional] Valvoline and asked me what weight oil. I asked for 10-30w since thats what I usually run, so he jotted it down and took my keys and said I should expect a call when they are done.Three hours went by and I received a call from them stating the car is ready for pick up. I got a ride down there and saw the service writer coming in with one of his associates. He recognized me and mumbled something like, Ill be with you in a minute. Some 5 minutes go by as he is assisting a customer, but his associate who was also working the counter was on the phone or something. Long story short, at some point 2 customers came in and waited behind me, but 1 was asked to come to the front so that the associate could help me.They bumped somebody up in front of me for no apparent reason. Finally though, the associate asks me to step forward and starts gathering the paperwork for my service and the keys. Hes typing in some information into his computer and at this point I have been waiting there a solid 20 minutes. He continues to mess around on the computer, imputing some information and has a confused look on his face. Then he asks the manager what they are going to be charging me, to which he says, Whatever it says on the paper.The associate kinda shrugs and continues inputting information, and after a few seconds he presents me the bill, saying its going to be $59 and change. I was shocked, and simply responded by asking how this could be if I came in for the $20 special. I knew that there was a $2 hazardous waste fee, and taxes would come into play, but thats well over $30 more than what I expected to pay.I asked how is it that it was so much and they basically told me that only the 5-30w oil was on special, not the 10-30w as I had asked for. I made my case and told them that: 1, This was not noted on the coupon I had presented; 2, I was not informed of this discrepancy when I was asked what weight oil I wanted. They kept going on about how its more expensive to manufacture 10-30 oil compared to 5-30 due to its thickness and thus it costs them more. I told them that is besides the fact, I was not made aware of this when I came in and I had explicitly noted that I was looking for the $20 Oil Change Special when I made my appointment online.By this time, the service manager had gotten involved and they were not willing to do what was right [which to me was offering the discounted price] but instead continued to argue their stance against mine. They put the blame on me for not having asked if there was a price difference between different oils.In the end, the manager said that I could get an additional $20 off but that was all they could do. I didnt want to waste any more time with them, again being that they did not want to come to a resolution and would rather argue, I chose to just pay and leave. Initially I was going to pay cash to help them out by avoiding CC processing fees, but after this fiasco I gladly pulled out my card and told them to expect a dispute on this charge. The manager didnt hear me say this but his associated seemed to not know what I was talking about.Doubt Ill ever go there again, willingly at least.
Name: A****** H*****
Date: 2013-04-29 20:22:50
Rating: 5
Comment: I called Americas Tire because my girlfriends parents car had a screw in one of the tires. The person I spoke with was very courteous and friendly. He told me to bring the car and they would fix the tire FREE OF CHARGE. When I arrived the service I continued to receive was nothing less than excellent. In fact, the other people having their vehicle serviced there were also raving about how great that place is. When I received the car back they had not only fixed the problem; but, they had also checked and balanced the tire pressure for all tires and cleaned them! I will definitely continue to go to America’s Tires and refer others to do the same. Thanks again!
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Name: R****** R******
Date: 2024-06-19 17:45:39
Rating: 4
Comment: Customer service was great I was able to make an appointment on the day and in the morning services with fast and prompt and was able to get out of there a little over a half hour car is running smooth and gray