Americas Tire
Address: 2530 Notre Dame Blvd, Chico, CA 95928, United States
Phone: +1 530-894-8011
Services: Service options: Kerbside pickup, In-store pick-up, In-store shopping, Same-day delivery,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Amenities: Toilets, Wi-Fi, Wi-Fi,
Planning: Appointments recommended,
Payments: Cheques, Credit cards, Debit cards, NFC mobile payments, Credit cards,
Phone: +1 530-894-8011
Services: Service options: Kerbside pickup, In-store pick-up, In-store shopping, Same-day delivery,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Amenities: Toilets, Wi-Fi, Wi-Fi,
Planning: Appointments recommended,
Payments: Cheques, Credit cards, Debit cards, NFC mobile payments, Credit cards,
Category: Tire shop, Auto parts store, Tire repair shop, Used tire shop, Wheel store
Rating: 4.7
Site: https://americastire.com/store/ca/chico/s/1505?y_source=1_NjI3Mzk1LTcxNS1sb2NhdGlvbi53ZWJzaXRl
Worktime:
Rating: 4.7
Site: https://americastire.com/store/ca/chico/s/1505?y_source=1_NjI3Mzk1LTcxNS1sb2NhdGlvbi53ZWJzaXRl
Worktime:
Day | Time |
---|---|
Monday | 8 AM–6 PM |
Tuesday | 8 AM–6 PM |
Wednesday | 8 AM–6 PM |
Thursday | 8 AM–6 PM |
Friday | 8 AM–6 PM |
Saturday | 8 AM–5 PM |
Sunday | Closed |
Name: N******* G*********
Date: 2024-06-13 04:15:23
Rating: 5
Comment: Called in and about 3 hours later I had some fresh rubber
Name: J****** S*****
Date: 2024-06-10 22:07:25
Rating: 5
Comment: Their always nice even though my tires ware down faster than they should and yes I rotate them ever time I get a oil change they are a good place to go for tires and I recommend going here
Click here to view more comments
Name: l** l
Date: 2024-06-05 20:53:56
Rating: 1
Comment: I had to wait over 2 hours to get tire repaired. When I purchase tires and the insurance they did not inform me that I would have to wait till all appointments scheduled were done before they would fix emergency tire repair...I have done lots of business here I will go elsewhere for future business
Name: D** W***
Date: 2024-05-29 19:38:44
Rating: 5
Comment: Everyone here is great! They inform you of tire age, wear and anything else that they find but they dont do the hard sell or try and force anything on you.
Name: A****** G
Date: 2024-05-14 14:46:55
Rating: 5
Comment: Another great experience at Americas Tire. I have been using their services in California and Nevada for over 25 years. I always buy the warrantee even on tires from cars with tires not purchased at Americas Tire. My wife hit something on the freeway on a Sunday. On Monday they replaced the run flat tire at no cost. FYI, they are not open on Sundays but if it is urgent, they will honor the warrantee by reimbursement if you buy a tire from a different store and show them the receipt. Thanks Americas Tire!
Name: M****** A********
Date: 2024-05-12 17:26:04
Rating: 5
Comment: Highly recommend talking with David. Great service
Name: E*** C********
Date: 2024-05-11 02:31:26
Rating: 5
Comment: Great service and fair prices.
Name: D****** T******
Date: 2024-05-04 20:31:00
Rating: 5
Comment: I called around to many different shops in several different cities. This place was the best price for a good quality all terrain tire. But above that, the gentleman that I encountered had the BEST customer service I have experienced ANYWHERE in YEARS! I walked out of a TIRE SHOP feeling like a queen! Absolutely recommend!
Name: J******* S********
Date: 2024-05-03 14:08:22
Rating: 5
Comment: The only place I will buy tires from. The service and product quality is stellar! The staff is amazing and efficient.
Name: J*** V****
Date: 2024-04-22 18:11:48
Rating: 1
Comment: Clowns wasted my time told me they had my tire in stock drive down there and then they don’t have it in stock. Wasting my time, Gas and taking time away from work. Not a great and first and last impression with America’s tire. Would not recommend or go back in future in Chico shop.
Name: F**** G
Date: 2024-04-19 18:16:48
Rating: 5
Comment: Curtious and informative. Most tires and rims in stock.They honor their warranties... Plus plus bonus.
Name: H***** O**
Date: 2024-03-29 23:40:11
Rating: 5
Comment: Very friendly and they sold me four tires for my Scion. Everything appeared good but when I got home, I noticed they charged me $29 per tire for a Certificate for tire maintenance above and beyond the lifetime maintenance. There was an option for this but I was charged without being asked. Check your invoice. If customer service deals with this Ill give them five stars. I just received a credit for these Certificates. As promised I will change this from 1-star to 5-stars because they have served me well in the past for my cars and trailers. As with all vendors, check what you are paying for before you bring out your wallet. The people there are friendly and their workmanship is good. I would recommend them.
Name: E* S
Date: 2024-03-25 04:04:06
Rating: 5
Comment: My partner and I have been going to American Tire in Chico since 2019. This is the place that we come for maintenance and when we need tires for all of our vehicles. The crew at American Tire are topnotch. They always treat us with the utmost kindness and respect, and they make sure that our vehicle meets the top safety standards before it goes back on the road because their goal/motto is to keep all of their clients safe on the road at all times. Matt, the manager and Christian, one of the sales representatives, in Chico, didnt just talk the talk, they walked the walk about wanting us to truly be safe on the road when we brought our vehicle in for tires. The tires were in unsafe condition to continue to drive on, but we couldnt purchase new ones at that time, and they were not able to fix them due to extensive wear and tear. Instead of just letting us leave and continue to drive on unsafe tires Matt and Christian spoke to each other and Matt worked out a deal with us so that we can continue to drive safely. Matt and Christian are outstanding human beings and some of the kindest people we know. It is clear that this is not just a business to them. It truly is about making sure that their clients end up safe and happy. I hope that the corporate group at American Tire realize the gifts that they have in Matt and Christian and compensate them accordingly. We thank you again from the bottom of our hearts for what you did for us. Take your vehicle to American Tire, where they treat your vehicle like their own! Best Regards, Eli & Sonya Seigel
Name: B*
Date: 2024-02-13 12:13:51
Rating: 5
Comment: These folks know the automobile business! Top quality establishment!
Name: J******* C***
Date: 2024-02-08 01:17:35
Rating: 5
Comment: Knowledgeable and helpful. They were able to fit me in as a walk in with a reasonable wait. Reasonable price. Recommended by Chico Car Care.
Name: H**** D*****
Date: 2024-01-31 02:11:18
Rating: 5
Comment: Christian should get a raise. Great rep for your company.
Name: B*** F****
Date: 2024-01-10 23:12:58
Rating: 5
Comment: Had 4 new valve Stimson installed a couple of months ago, great job. Then the tire light came back on. I stopped by for air to see if that was the problem. No it wasnt. Cody took extra time to get the sensors right. After 3 tries he got it fix. Great job Cody. Thanks to all at Americas Tide.
Name: B**** C*******
Date: 2024-01-04 20:16:47
Rating: 5
Comment: Update ❤️❤️❤️My mom needed tires on her 2017 Honda CRV touring. David had us in and out in 35 minutes. Falken brand tires and was straight to the point. Again excellent quality, reputation, excellent service, and exceptional customer relations. Thank you David and Americas tire in Chico! You guys at this particular store know what you are doing! Fantastic!There is a guy today who helped me fill tires with air, in a rental Chevy Spark that totally was awesome. He filled all the tires and calibrated the Chevy Sparks system so I could drive that rental to Sacramento for an important doctors appointment. THANK YOU from the bottom of my heart. This tire shop is spot on! The best in California so far. THANK YOU THANK YOU THANK YOU. I am going through a rough patch and you helped me so much. OUTSTANDING!
Name: T**** S***
Date: 2023-12-22 04:07:28
Rating: 5
Comment: Courteous service got me an immediately couldnt ask for more
Name: J*******
Date: 2023-12-21 07:00:58
Rating: 5
Comment: The guys at Americas Tire really helped me out. They gave me a promotion price for a set of Yokohama tires even though they werent on sale yet. That really was unexpected even though I asked if they could do it for me. I set an appointment and they are very fast in getting my car completed. Awesome service.
Name: J*** C****
Date: 2023-12-15 15:39:11
Rating: 5
Comment: Great service,friendly personal.
Name: A***** A
Date: 2023-12-13 17:35:52
Rating: 5
Comment: I’ve had nothing but great experiences with the customer service, the promptness of the service, and the deals they provide. Ive been to a location in SoCal and here in chico, and i have nothing but wonderful things to say about this company.
Name: T****** M*****
Date: 2023-12-12 18:01:46
Rating: 5
Comment: Fair. Not really expensive. Very reasonable and great customer service. Expedient.
Name: C********** R*****
Date: 2023-12-03 05:24:34
Rating: 5
Comment: My go to for tires. The staff are professional and friendly, and I never feel like Im trying to be sold something. Great prices from great people.
Name: R**** S****
Date: 2023-10-26 22:47:08
Rating: 5
Comment: Great service good prices
Name: l*** b****
Date: 2023-10-23 21:51:10
Rating: 5
Comment: Eric is amazing! Lets start with that. He is always super helpful and personable. The store always has the tires I need. I have two vehicles and commute, I have loved every set of tires I have bought here. Will not go anywhere else!
Name: E***** C********
Date: 2023-10-01 22:48:55
Rating: 2
Comment: Its a sad day when you have to rate what seems like a good place very low over what is a smaller detail. However the level this businesss employees took this too was beyond petty!My family has entrusted this business, and enriched it with the privilege of putting new sets of tires on 6 different vehicles in 7+ years. While the service seems prompt 85% of the time, and the customer courtesy about equal, weve taken notice that Americas tire is biased against older and less pristine vehicles. Periodically we bring our vehicles by to keep the air pressure topped off, which should be a quick, easy, hassle free experience. It is for our 2016, 2018, 2020 and 2021 vehicles. We are quickly attended to, and on our way. However, you should be aware, that if your bringing in any vehicles that are older, such as we have a 97, and an 02, which definitely show their age, the tire fill up person puts you thru an interrogation on If you own the vehicle, did you buy the tires there, when did you buy them, whats the name the tires were purchased under, phone number, etc. etc.... Weve taken note that every time we take in the not so nice vehicles which have their tires just the same as our newer vehicles, they spend more time authenticating those are their tires and you are you, than the time to actually fill the stinking air into the tires! 5 minutes on one go round in which the guy went inside and left us before coming out to continue inflation interrogation. If were in our newer vehicles which are in very good condition, they dont even ask a single question, they just get it done.In closing-, I wouldnt recommend this place to anyone with cars more than 10 years old. They most definitely will make you feel like your not worthy of the efforts they claim theyll readily supply when your laying out your $$$ to buy new tires. People dont deserve to be treated like second class customers based on the age or condition of the vehicles they bring in to put new tires on-
Name: M****** W****
Date: 2023-09-29 04:02:14
Rating: 5
Comment: America’s best tire is great. Their care plan is nice if you want to pay the extra money and they are knowledgeable of their products.
Name: L**** H******
Date: 2023-09-28 19:12:49
Rating: 5
Comment: Good communication ! They got in there and got it done with no appt.
Name: A**** M*******
Date: 2023-09-24 03:57:55
Rating: 3
Comment: This business is for tire purchase only. They do not do alignments!!Also, they love to upsell.Dont expect much, other than getting tires on your car and getting you out, so they can sell more tires!
Name: T**** B****
Date: 2023-09-09 14:27:56
Rating: 5
Comment: I use these guys on a regular basis and last night they were even more amazing! Had a nail in my tire and pulled in at 6:45 pm and was out by 7:00pm. They were closing but went the extra mile to keep me safe. Thanks Leo and David for your amazing service.
Name: b*** s*******
Date: 2023-09-08 00:01:39
Rating: 5
Comment: Love this place. best plave to get tires. great service
Name: J*** H****
Date: 2023-09-07 00:35:38
Rating: 5
Comment: Ever since my first Americas Tire purchase years ago, I have never had a bad experience - in fact, I am always surprised to find the often lost talent of Customer service is still alive and well. The service, both in front and in the shop, have kept me coming back with all my vehicles. Special thanks to David Wenham who was quick to solve my latest problem .
Name: G******* 1*
Date: 2023-09-06 02:23:01
Rating: 5
Comment: Been buying all my tires here for 15+ years! No more Costco!
Name: C**** K***
Date: 2023-09-03 19:56:13
Rating: 5
Comment: Impeccable Service ! Works withTire Rack ( affiliated ).
Name: S****
Date: 2023-08-29 18:15:56
Rating: 5
Comment: Thanks to Americas tire and Mat. Had a vibration. I made an appointment for 9 am and the issue was corrected and I was out in less than 30 mins. Thats what I call customer service. Once youve tried the rest then come to the best tire store in Northern California. Right here in Chico. Thanks again to all the employees. Keep up the great work.
Name: j** c*
Date: 2023-08-29 03:32:46
Rating: 5
Comment: These guys are always killin it.Great prices, products, availability, and attitudes.Always happy to help and Ive never found any damage to my car or custom wheels after they have worked on my vehicles.Thanks Tim, Eric, David, and the whole team.Your the reasons we keep coming back and bring you the shop business as well.
Name: C****** F******
Date: 2023-08-27 02:31:56
Rating: 5
Comment: Had a good experience! Give them a try! Theyll treat you right!
Name: P**** A******
Date: 2023-08-22 00:43:50
Rating: 5
Comment: Went in with a flat tire and no appointment. They got me and out in less than 1 hour. Every member of the staff I met was friendly, helpful, and cheerful. AND, they didnt charge me for the repair.
Name: N**** D****
Date: 2023-08-16 23:53:15
Rating: 5
Comment: Great business and people. Fixed a flat I had for free on a very hot day. Earned a new customer for sure.
Name: A***** M*****
Date: 2023-08-16 02:41:53
Rating: 5
Comment: David the manager, was over the top amazing! Helped us out and was very kind and very knowledgeable.
Name: E** D**********
Date: 2023-08-12 22:07:32
Rating: 5
Comment: I was helped by an employee named Tim. He was super nice and helpful. Great customer service, and the wait time wasnt bad at all. Ill definitely be coming here next time.
Name: C******* G*****
Date: 2023-07-21 21:05:45
Rating: 1
Comment: Was waiting for over 20 minutes where it says to wait to get tires inflated and no one even offers help. Headed over to Les Schwab where they did put air in my tires
Name: D***** M*****
Date: 2023-07-16 00:21:28
Rating: 5
Comment: Friendly staff. Got our tire patched here at a great price. They didnt really BS us much which is great!
Name: P******* H*** W*** M*****
Date: 2023-06-13 21:01:49
Rating: 5
Comment: Great quality tires and wipers for my 2014 Mustang! Very quick and efficient
Name: E*** X****
Date: 2023-05-17 16:18:50
Rating: 5
Comment: Great people and great customer service. These guys will go the extra mile to help you with your car if there’s something wrong with it.
Name: B**** B******
Date: 2023-05-15 20:51:53
Rating: 5
Comment: This was my first time dealing with these folks. They were very helpful, quick and professional. Would differently recommend Americs Tire.
Name: p** k
Date: 2023-05-13 23:15:02
Rating: 5
Comment: This is how Les Schwab used to be (i even worked there long ago) and I enjoy the quick service and straight up quotes. Just give it to me straight and no bs and you have a customer. Very good place and I plan on returning with another vehicle later this year. Only thing I wish they offered was alignments but you can’t do it all.
Name: T** G*****
Date: 2023-04-30 19:35:11
Rating: 5
Comment: Ive bought a lot of tires here. Good service and products. Went to get air. Worth the check up. Measure tire tread and age.
Name: W****** J****
Date: 2023-04-23 02:20:11
Rating: 5
Comment: The best tire place in town they also fix flats for free great place to buy tires been shopping here over 18yrs
Name: S**** S******
Date: 2023-04-12 19:39:40
Rating: 5
Comment: I had a scheduled appointment for a consultation on getting a new set of tires in my daughters car. They quickly provided some options and within a few minutes we had a set selected. They immediately started installing the new set. The entire process took less than 45 minutes. What excellent service!
Name: R****** S******
Date: 2023-04-04 16:49:09
Rating: 4
Comment: Walked in and purchased a set of tires and custom rims for my 23 Dodge Challenger. The sales man was able to find the right fit for my car,and the price was very reasonable.A day later, I picked up a screw and they repaired it in no time. I had a great experience with my purchase and am looking forward to working with them in the future.
Name: C******** W*******
Date: 2023-04-01 03:47:03
Rating: 5
Comment: We purchase an aggressive set of tires for my Tahoe. They have been fantastic. I love the warranty they offer. Anything I need tire wise American Tire has got me covered.
Name: B************
Date: 2023-03-28 06:42:41
Rating: 5
Comment: Love the drive up free tire checks. Got a new set of tires recently.
Name: s***** t******
Date: 2023-03-18 23:16:25
Rating: 1
Comment: I have gone here with all my cars and trucks for 15 years. Never again after today. They tried to take advantage of girlfriend with her tires under warranty. She had a nail in the tire and the tech said the tire was in the yellow close to red so they cant fix that tire. Then it changed to well because 2 of your tires are in red and the other is yellow you have to either change the tires or go somewhere else. We had a warranty on the tires and he changed the prorated amount 2 times before giving a dollar amount. One tire on the car was almost new as the side wall blew out 4 months and they exchanged that 1 tire. They didnt want to put that tire to the rear. They used to have competitive pricing but that is definitely not the case that I have found lately.
Name: T*** C***
Date: 2023-03-11 20:09:59
Rating: 5
Comment: Matt Lyttle is the best person in this store. I contacted Eric a week ago, Matt was off. He was of zero help and had no interest in helping me with my warranty issue on the tires I had previously purchased. So I waited until Monday when Matt was in. Matt ordered my tires, installed them in less than 30 minutes once received. He also credited me for the tires I replaced, which were bad tires (Michelin Cross Climate). Im very happy with their costumer service and Matt is a great asset. Ill keep coming here for another 20 years.
Name: S**** M*******
Date: 2023-03-08 22:23:50
Rating: 5
Comment: Great service and prices. Staff is amazing and knowledgeable
Name: Z*** C******
Date: 2023-02-14 00:17:53
Rating: 5
Comment: Got tires for my car, super quick and easy. These guys know what they are doing. Thanks for the great cuatomer service.
Name: A***** L****
Date: 2023-02-11 14:15:19
Rating: 5
Comment: My brother and I had two tires blow out on his vehicle at our job site in the middle of the highway 70 enclosure. Working 12-hour shifts its difficult to get to the tire shop while they are open to drop off your wheels, eat, sleep And back out to the tire shop to pick up your wheels and make it to work on time. Matt and the other guys at Americas tire went out of their way to get our tires ordered and on the rims for us so I could pick them up on the way back to work. They made an impossible task doable. Thanks guys.
Name: K****** M****
Date: 2023-01-15 15:41:04
Rating: 5
Comment: Best place in Chico to buy tires. Great staff at this location. Only place I go for tires.
Name: K***** H*******
Date: 2023-01-04 03:22:20
Rating: 5
Comment: These guys are amazing not only do they have great deals on tires, but today I had a low tire at lunch time and when I left work it was nearly flat they were closing in 15 minutes but stayed and fixed my tire for me! Great guys that really care about you and your safety!
Name: C**** R***
Date: 2022-11-26 17:39:12
Rating: 5
Comment: Great prices, great service and even when they are completely booked up with appointments they do their best to fit you in. Would highly recommend going here.
Name: K**** F****
Date: 2022-11-25 07:52:26
Rating: 1
Comment: This place somehow managed to scam me into buying a previously repaired flat. They told me my flat couldn’t be repaired and I needed to buy one. They just happened to have the same one used in stock which they could sell me for $40 so I bought it. Later my tire went flat again and upon further inspection noticed a plug in the tire in a suspiciously similar location to where I remember the nail being. Also there was a white smear across the outer wall and I remembered my boyfriend and I had used tire marker on the tires for looks and it made me wonder if they plugged the hole and resold me my own tire or if I’m being paranoid. Either way I ended up with a flat after getting it “repaired” and had to travel two hours home with fix a flat as my end solution. I would have gone back the next day and complained in person had I not been traveling. Seriously disappointing.
Name: M****** M****
Date: 2022-11-15 01:26:04
Rating: 5
Comment: Very quick and friendly service. I love that you can schedule appointments online and they even update you with the status of their service via text. Highly recommend and will definitely be back.
Name: G***** B*******
Date: 2022-10-29 01:32:56
Rating: 5
Comment: Only place I go for tires and alignments... Great staff very helpful and friendly.
Name: T****** T*
Date: 2022-10-13 21:54:26
Rating: 5
Comment: Id suggest purchasing their tires. If you get their plan the tires will only cost 20 dollars every visit after the first one. Great investment.
Name: S*** C****
Date: 2022-09-22 06:21:22
Rating: 5
Comment: Friendly fast service. Id recommend making an appointment id you can.
Name: C**** R****
Date: 2022-09-09 19:43:19
Rating: 5
Comment: Always easy and the associates are all super helpful and breakdown what youre getting! Always go here for my tire and wheel purchases!
Name: A***** C**********
Date: 2022-09-07 16:17:09
Rating: 5
Comment: I have been cursed with tire issues this year. None of which are related. Each time I have been in to America’s Tire they are professional, efficient and honest with minimal upselling. They are always below their wait estimates even when incredibly busy. I would recommend them to anyone and will continue to return, hopefully on a less frequent basis.
Name: R******
Date: 2022-08-20 18:11:04
Rating: 5
Comment: Had to emergency change 3 out 4 tires for my 60ft trailer. Tim and his team helped me to maneuver around the shop and sorted it out within couple of hours and was back on the road. 🙏
Name: M**** W*****
Date: 2022-08-10 01:26:54
Rating: 5
Comment: Hands down the BEST place!! Tim and his staff are very knowledgeable and friendly. There customer service is superb and very professional I would highly recommend them out of any tire shop and not to mention their amazing prices!!
Name: S***** S******
Date: 2022-06-04 03:45:35
Rating: 5
Comment: Patched my tire quickly, staff was friendly and helpful. If you ask nicely theyll show you the box of cool/weird things theyve found in peoples tires
Name: D** C******
Date: 2022-06-03 01:10:28
Rating: 5
Comment: Best all the way around, just for tires and wheels. They will beat any advertised price. Quick excellent service.Just left Americas Tire. The entire team did a fantastic job. It was painless and quick professional quality work as always. I need very high proformance tires, and they really nailed it again. My thanks goes out to the team at American Tire in Chico, Ca. 6/2/2022
Name: S******* M**************
Date: 2022-05-18 06:38:35
Rating: 5
Comment: I went in because I needed air in my tire. They noticed I had a possible flat & immediately took my car into the garage and patched up my tire for free. Such a great group of guys…!
Name: B** H****
Date: 2022-05-04 13:59:01
Rating: 5
Comment: I bought my tires at Discount Tires in Texas. Had a low tire after arriving in Chico for a visit so took it in to Americas Tire in Chico. Absolutely perfect service and repair with a smile. In and out in an hour with no appointment. THANKS!!
Name: C**** M****
Date: 2022-04-23 16:01:32
Rating: 5
Comment: Great service and smiles on everyones face! They changed all four of my tires in under 45 minutes.
Name: R****** B*******
Date: 2022-04-02 21:03:31
Rating: 5
Comment: Great service really great people. Im going to get my next set there as well.
Name: J***** V*****
Date: 2022-02-27 01:20:30
Rating: 5
Comment: This crew goes way out of they way to help out, get you what you need and not pressure you into something you cant afford. They are my 1st choice for tires
Name: A*** M*******
Date: 2021-12-05 03:20:49
Rating: 5
Comment: Ordered new rims and tires online. Had to reschedule my appointment due to unforseen circumstances. Got a same day appointment and the service was top notch. Everything was mounted and put together right in front of me. Now i have new rims and tires that were cheaper but still worth every penny. They even bagged up my old rims and tires so i can take them back home.
Name: K* L******
Date: 2021-11-16 17:56:54
Rating: 5
Comment: Ive had a few issues with other tire places, but never had a problem with this business. Exceptional service every time Ive gotten tires here.. recently took my lowered chevy cruze to les schwab, and not only did they slam my car into the lift, but twice Ive had my O2 sensor ripped out of the back of the engine with a check engine light on when I get back in. With no mention of what I watched them do to my car. So for that reason, I chose to get quality tires through americas tire. Not only do they offer better tires, but the gentlemen working there are super friendly, very professional, and do everything they can to keep the customer happy. Much appreciated, guys! Thank you for restoring my faith in quality tire service!
Name: J***** C*****
Date: 2021-11-04 13:39:40
Rating: 5
Comment: I bought a set of Cooper tires and new rims for my Toyota Tacoma from this shop. Rotations and maintenance are included and Ive been in a few times since for tire leak repair and a rebalance. Each time the folks running the shop have been polite and professional. My truck is running smoothly and safely, so high-five, American Tires! Keep up the good work in Chico, Ca 👍
Name: J*** W***** C********** J**
Date: 2021-11-01 12:41:48
Rating: 2
Comment: There is always a long wait here. And if you have any warranty issues with your tires, there pretty good at disqualifying your warranty either by way of tread depth or length of service time on the tire. Keep an eye on the manufacture date of your tire purchase as this is also something that could void your warranty if it is beyond a certain age. I but a tire from them and had a sidewall blowout. They voided the warranty because of the tires age, but I only had the tire for approx. 8 to 9 months. Apparently, I shouldve checked the age of the tire when It was purchased. I think Ill go back to Les Schwaub.
Name: S***** H***
Date: 2021-10-28 04:43:15
Rating: 5
Comment: I was out of town when my Fiance blew a tire and had it replaced, that company put the spare on the front and the new tire under my truck in the spare spot. I was missing part of my Jack, so I brought it to Americas Tire and they changed the tires, evened out the air pressure - and said it was free!! Just gave a nice tip.
Name: J***** C******
Date: 2021-10-24 00:45:23
Rating: 4
Comment: Went to Americas Tire because my BMW had an unrepairable flat and the team at Americas Tire was able to source a Pilot 4s and get it delivered in a reasonable time whereas Tire Rack was expecting a 1/04/22 arrival date. Replaced tire pretty fast and right before closing, was in and out within 30ish minutes. Would definitely consider using AT again if needing work done on my car.
Name: C****** K****
Date: 2021-10-20 12:46:30
Rating: 5
Comment: I always bring my car to Eric here and he has never done anything less than stellar work. Great service, an insanely good tire warranty, good prices, not much else you could ask for.
Name: R*** M*****
Date: 2021-10-12 18:02:24
Rating: 5
Comment: This is my preferred Tire Shop in Chico. I appreciated them taking care tire with a nail in it even though it was within a minute of closing time. The service is always good and prices are always fair and competitive.
Name: R**** S****
Date: 2021-09-03 18:38:42
Rating: 1
Comment: I had a very bad experience at Americas Tires in ChicoThe guy on the phone told me they were not toSuper busySo I raised over there on a flat tireGot there at 9 a.m.And 3 hours later my car was still sitting thereSo then I asked for a refund and of course he said your car is nextOh my GodSo if you go there you probably need an appointment do not walk inI repeat do not walk in
Name: S******
Date: 2021-08-26 18:36:21
Rating: 5
Comment: Made an appointment. Drove up, took me right in and got me right out... You couldnt have asked for better service than that... I highly recommend Americas Tire !
Name: T***** L*******
Date: 2021-08-13 16:53:02
Rating: 5
Comment: Best customer service by far! Always have a pleasant experience bringing my vehicles here. Highly recommend!!
Name: J D*
Date: 2021-08-07 20:45:09
Rating: 5
Comment: Ordered tires online with appointment. I was at home depot way before my appointment time so I stopped in Americas Tire and they got me right in. I took a seat in the lobby which was comfortable and clean. The employees were efficient and had positive attitudes. They got me done super fast. Overall it was a great experience
Name: A******* D*****
Date: 2021-07-23 18:39:07
Rating: 5
Comment: Made an appointment. When I walked in, I was promised to be in and out within 45 minutes. Think it closer to 30.
Name: d**** a*****
Date: 2021-06-17 22:18:08
Rating: 5
Comment: Stopped in off the highway to have air checked in travel trailer tires. Great service, and quick. In and out in ten minutes! That’s Chico America’s Tires
Name: T**** �* j* A**** j*
Date: 2021-06-01 04:52:19
Rating: 5
Comment: Even though they were busy, they were quick and check all my tires, plus the prices were the best
Name: B******* M*****
Date: 2021-04-07 17:10:06
Rating: 5
Comment: Always prompt with good service! Great prices on tires too!
Name: 1* R*** R***
Date: 2021-03-29 17:50:32
Rating: 5
Comment: This place is an absolute delight, had a nail in my tire that I didnt even purchase from them and they plugged it for free. Any tire you purchase from them has a warranty on it. Ive never been anywhere else because the customer service is spectacular and only compared it to my friends and family telling me their horrors stories from other tire stores.
Name: B**** A*****
Date: 2021-02-05 02:54:57
Rating: 5
Comment: Love the guys. They always take care of me and are friendly. Also pretty entertaining too, which makes waiting less boring. Always go the extra mile to make sure Im happy and getting the right tires and wheels. The only people that touch my tires are these guys.
Name: J******* S* P*****
Date: 2021-01-11 18:18:11
Rating: 5
Comment: Fast service and courteous employees have made every trip to Americas tire company a pleasant one...even if I just had a blow out on the freeway, I still leave this place in good mood.
Name: j******* h*****
Date: 2020-12-17 01:58:23
Rating: 5
Comment: Just the best in every way. Excellent service, actually care [cant buy that],Oh yeah good prices on tires too
Name: C**** B******
Date: 2020-12-08 18:30:05
Rating: 5
Comment: I made an appointment to get brand new tires on our Dodge Ram truck and Ford Fusion car. Very professional people. Quite pleased with the tires and service, most of all the price. Will definitely return.
Name: R**** S******
Date: 2020-11-10 18:21:58
Rating: 5
Comment: Well worth your money! Great prices lead me here, great customer service kept me here. I buy all my tires from these guys now. 5stars
Name: M*** K
Date: 2020-11-09 22:10:40
Rating: 5
Comment: Eric has always been helpful. The shop crew do great work. Thanks again!
Name: B*** L****
Date: 2020-10-19 18:12:28
Rating: 5
Comment: Quick and honest no hassle service. Great pricing as well! They gave me better pricing in store than their web site!
Name: J****** R********
Date: 2020-10-10 00:43:12
Rating: 5
Comment: The gentlemen that work here are so wonderful!Im always so happy with the service as well as the pricing. They always try their best to give me a great deal and I really feel like I can trust them with my vehicle. With my 4 year old in the car, that means the world to me.
Name: r**** c
Date: 2020-10-05 22:27:05
Rating: 2
Comment: Tires are sold at a reasonable price, but any tire maintenance aka flats or tire rotations always take an hour or more
Name: H** M**
Date: 2020-09-19 19:33:06
Rating: 5
Comment: Place was clean, service was prompt, staff was very friendly. I felt like I was taken care of, the Americas Tires!
Name: J*** G******
Date: 2020-09-12 20:40:56
Rating: 5
Comment: The Americas Tire store in Chico is excellent. Friendly, efficient staff and a great tire protection program that insures against punctures, along we free rotations and air checks. Cant recommend them enough!!!!!
Name: J**** W*****
Date: 2020-09-10 19:27:23
Rating: 5
Comment: The air pressure in my tires were low and they checked and filled them quickly. Great service
Name: M* R*****
Date: 2020-09-08 19:31:38
Rating: 5
Comment: Great place to get tires here in Chico. Matt was very professional and courteous and was able to accommodate my unique situation. Highly recommend this place of business 👍
Name: T***** W*******
Date: 2020-08-28 16:29:28
Rating: 5
Comment: Had an emergency situation where my tire kept loosing air rapidly. To top it off, I had to make it to my wedding. These guys were on top of it and took care of it haha in no time. Will be purchasing all my future tires here at the Chico location.
Name: j** c***
Date: 2020-08-06 02:18:24
Rating: 5
Comment: Excellent customer service, went above and beyond with the tire problem I ran into. Also took me at the end of the day when they were supposed to be closing. A+++. Can’t say good enough things about the customer service or their sympathy to my problem. Matt the service guy who helped me should be commended by the company.
Name: M***** R****
Date: 2020-07-30 20:28:30
Rating: 5
Comment: Fast and quality service! Great precautions for COVID-19, hand sanitizer available, masks required and given out, and chairs in waiting area spaced over 6 feet apart.
Name: R***** F***** L****
Date: 2020-07-17 09:00:03
Rating: 4
Comment: I found myself having to deal with an expense that I wasnt prepared for. One of my rear tires started separating from its self. I called every shop that I could think.Two of the shops couldnt even order the tires I needed and the rest seemed really expensive. When I called Americas Tires, I found them to be friendly and attentive. Ordering the tires I needed was a piece of cake and the cost was $100 less than everybody else.Yes, I would recommend Americas Tires to those who are in a pinch or anyone that likes a good deal...
Name: J**** J*****
Date: 2020-07-14 23:02:11
Rating: 2
Comment: Usually would rate this place 5 Stars but not today. Have never had bad service here or at any Discount Tire in the many years I have done business with them, but unfortunately that wasnt the case today. I have noticed that this year I am getting bad service in places where it didnt exist before. I just went in to see about getting my tires rotated and balanced. Since it was busy I asked the guy outside if I would be OK too wait. He just told me that it was up to me. That is not the answer a tire shop should give you. The entire time I was trying to talk to him, another customer that was hanging near him was just standing there staring at me. So, I said nevermind and walked away. The worker didnt say anything, like he didnt care that a customer just walked away. Not only that, but my tire business is no concern of other customers. I should not have to worry about another customer just standing there staring me like I am some kinda weidro. If he was waiting behind like normal that would be Ok. That way I could keep the conversation between myself and the business. In the future I will gladly take my business to a different Discount Tire/Americas Tire
Name: B**** J*****
Date: 2020-04-29 20:14:23
Rating: 5
Comment: Went in to repair a nail in tire and was out in an hour without an appt. Everyone was super friendly. I cant say enough about this place other than I will be back with all my tire-related business.
Name: C*** O*******
Date: 2020-02-27 17:23:13
Rating: 4
Comment: Great tire shop. They will check your tires and air pressure for free and fill them up to proper level if needed.
Name: A**** Q***
Date: 2020-02-10 15:59:20
Rating: 5
Comment: Great experience! Had an appointment to get new tires and wheels. They were on time and staff was very friendly and helpful. Definitely my new place to get tires.
Name: A*** C
Date: 2020-02-03 04:22:35
Rating: 5
Comment: Very good folks and very good service. I had a bent rim once and went in they promptly fixed it for me for free, even if I offered to pay for their time and service.
Name: D*****
Date: 2019-12-24 17:58:10
Rating: 5
Comment: Very helpful! Took time showing me how to install snow chains as I had never done it. Good prices too!
Name: J*** M*****
Date: 2019-09-15 04:27:15
Rating: 5
Comment: Great place to purchase tires! Helpful friendly staff!! Always get wonderful customer service!!
Name: T**** D
Date: 2019-09-10 20:42:58
Rating: 5
Comment: Wow, super service, & fast very nice employees & I was even offered a rebate card because I purchased 4 tires. We will see if that gets sent to me, fingers crossed. Great experience.
Name: S**** C*******
Date: 2019-08-31 17:01:31
Rating: 5
Comment: Having been going here for tires for a long time. Im always very happy with their excellent customer service!
Name: E******** R*******
Date: 2019-08-31 00:48:04
Rating: 3
Comment: Quick greeting, long wait. Free service since ties purchased there. All the employees are very friendly. I always run over to TJ Max to pass the time, and they call me on my cell when car is ready. Had tires rotated and balanced.
Name: b****** j****
Date: 2019-08-28 21:02:20
Rating: 5
Comment: These guys are just all around great guys. Me and the wife had a nail in our tire showed up 20 minutes later they had repaired it also fixed the air pressure check in the tire. Today customer service usually sucks likely these guys are awesome see them to day for your tire needs
Name: K
Date: 2019-08-23 22:29:49
Rating: 5
Comment: Theyre always great! Ren was very helpful over the phone and in person.
Name: E***** M*****
Date: 2019-08-02 20:32:54
Rating: 5
Comment: Great customer service!! Friendly,helpful staff.Great place to purchase tires!! Highly recommend them!!
Name: J***** A*****
Date: 2019-07-31 16:50:49
Rating: 1
Comment: This is the very 1st bad review of America’s Tire (Discount Tire) and I’ve been buying tires with them for 15 years.America’s Tire in Chico. Do NOT tell a customer that you have a tire in stock & then tell them later that you Don’t have it in stock. I was left high and dry. My spare tire was put back on & had to go elsewhere. This is absolutely Horrible customer service. And, it makes me Not want to return to this location. You might have lost a customer
Name: 1******
Date: 2019-07-09 04:01:40
Rating: 4
Comment: Did great job in a decent amount of time. They did exactly what i wanted and didnt try to push anything on me.
Name: M***** G******
Date: 2019-06-21 06:15:21
Rating: 5
Comment: We had a great experience with this company. They were always so quick and friendly.
Name: N*** L******
Date: 2019-05-17 16:36:29
Rating: 5
Comment: This store, especially the assistant manager. Eric, were fantastic in trying to get my damaged tires/rims repaired and get me back in the road to San Jose. Eric went out of his way to explore every alternative available. Incredible service like I havent had from any vendor in years. If I could give these guys more stars I would.
Name: J*** N****
Date: 2019-05-15 18:36:55
Rating: 5
Comment: Came in just to get a tire patched for my f-150. They patched it, put it back on my truck, and hung my spare back up. FOR FREE. Don’t believe any of the negative reviews they have about poor customer service. These guys rock and the number of positive reviews they have should tell you everything you need to know.
Name: R**** V********
Date: 2019-04-28 18:20:29
Rating: 1
Comment: Poor customer service, you can tell they don’t have much training on customer relations. I stopped in there because I had a nail in my tire and I was close by. Big mistake, complete waste of my time. I usually go to the Les Schwab on East ave, they really know what they are doing and always take care of you. I made my way there and got the service I expected. FYI don’t go to the Les Schwab on Notre Dame Blvd!! They are worse than America’s tire.
Name: T** 4*
Date: 2019-03-22 07:20:34
Rating: 5
Comment: My favorite tire store chain. A nice location and they gave me great service. Been to their stores in three or four states and always good service. My vehicles pop up on their computer and they know what we buy, when we bought it and how we want our vehicles.
Name: A*** M*********
Date: 2019-03-14 19:55:26
Rating: 2
Comment: Friendly customer service and good prices. Unfortunately Ive never been lucky to have the speedy service most reviewers express. Just waited over 1 hour and 15 minutesto have a free flat repair and rebalance. Not the first time experiencing this type of wait.
Name: M******* M*****
Date: 2019-03-06 23:07:10
Rating: 5
Comment: Great shop with excellent customer service. They go out of their way to help you and offering good advice. No huge sales tactics or pressure.If you buy new tires or your tires are in good condition you might want to consider their tire warranty. When you have a problem with a tire, you go to the nearest Americas Tire company and they will take care of the problem.
Name: I*** B*****
Date: 2019-02-13 16:38:52
Rating: 5
Comment: Quite the operation here but more importantly the customer service is second to none! You’ll be thankful you chose these guys for your tire needs. Eric up in the front will take great care of you if you are fortunate enough to get him! Thanks again for everything guys.
Name: T***** E******
Date: 2019-02-02 21:15:04
Rating: 1
Comment: Poor service it took 2 hours to fix a tire that was put on two weeks ago. I watched multiple customers that passed in front of while my vehicle sat in the parking lot.
Name: I***** L********
Date: 2019-01-29 21:32:56
Rating: 5
Comment: My truck has 6 tires....from other branches of Americas tires. One went flat this morning, and while airing it up and checking the rest,we noticed that one inside dual was mounted so that the air couldnt be checked.Americas tire Chico fixed my flat, correctly remounted the rear tires, and replaced all the missing valve stem caps.
Name: r*******
Date: 2019-01-25 02:39:19
Rating: 5
Comment: I stopped by Americas Tire shop for my first tire rotation after purchasing my tires last year. I was greeted right away and processed for rotation. Estimated wait time was 45 min as I did not have an appointment. My car was ready in about 40 min. The Chico store personnel are always friendly and accommodating. I recommend Anericas Tire for great deals on tires and excellent service.
Name: F******* R****
Date: 2019-01-24 14:38:35
Rating: 5
Comment: Awesome!! $95 cheaper than Schwab. Assistant manager could not have been nicerOutstanding store
Name: S**** L******
Date: 2019-01-17 17:34:30
Rating: 5
Comment: Best service Ive ever had purchasing new tires ever. Always consistently good.
Name: J**** C*****
Date: 2019-01-13 07:29:33
Rating: 2
Comment: This review is for 2 separate visits to this location. I bought a pair of tires back in December and was thrilled with the service I was given, price was a bit high after I got the warranty and what not but nothing to really complain about, theyre good tires so far. They had my car ready with the fresh pair of tires within 45 minutes. Couldnt be happier. Now, a few days ago one of the new tires I got was completely flat with my car in my driveway due to a huge screw that I ran over. So I take the tire off and take it to them to repair the flat. Simple task, repair this flat tire and its done. No taking it off the car and putting back on. Figured it would be quick, go to Costco to get a few things, wait for the text saying the tire is ready. 1 1/2 hours later no text. I head over and it had been about 1 hour 45 minutes since I dropped it off. The guy that had helped me when I dropped off the tire was busy with another customer and asked if I received the text. I said no and he said he would check on it shortly. I sit down at the viewing window into the shop and see my flat tire sitting on the floor exactly where he left it when I dropped it off. Sat there and waited until he finally got to it and they had it repaired within another 10 minutes or so. In total it took a little longer than 2 hours and no one said sorry for the wait or anything. This sucks because Ive had such good service at discount/americas tires and so far this location is 1 for 2 with me. If you come here just double check their work after theyre finished such as make sure they put your center cap back on your rim and make sure they get to your repair and dont forget about it.
Name: a*** w****
Date: 2018-12-29 02:37:42
Rating: 5
Comment: Very polite and friendly. They were slammed when I came in but still got me out in a reasonable amount of time.
Name: M*** S*******
Date: 2018-12-25 05:35:29
Rating: 5
Comment: Got a great set of tires for $150 less than the next best quote I had. The service was great and a very short wait time. I was really impressed by them.
Name: R*** S********
Date: 2018-12-06 13:22:37
Rating: 5
Comment: Best tire service around....drive in service and appointments. Friendly, helpful and efficient....using this place for many years and many sets of tires. All good!
Name: J**
Date: 2018-12-04 20:56:46
Rating: 2
Comment: Not to happy they say I need tires but my milage hasnt even gone up yet on the ones I just finished paying for and they seem look same as they did last rotation .This place has fast service and good employees but dont pay a higher price thinking your covered for 50,000 when they go bad at 30,000 the small credit per tire sucks and is almost a insult
Name: H********
Date: 2018-11-09 19:52:03
Rating: 5
Comment: During evacuation from the Camp Fire, I damaged my tire on the bad mountain roads trying to get away from the fire. The team at the Chico location not only saw me immediately. They gave me a free tire!! I cant even express my gratitude for their help during such a devastating time. ♥️
Name: R****** G***
Date: 2018-10-31 19:14:14
Rating: 5
Comment: AmericasTire, very impressed with the quality of commitment and care that everyone has shown me since I purchased tires from them. Ive had vibration issues for some time on an older Mercedes Benz clk 320. At least four other tire shops in town gave me the run around and over a thousand dollars later, new rims, tires and alignment still had same issue.Michael, Tim, Matt, Eric, and Joe were successful in finally resolving the dreaded death woble. Each time I took my car in, they made every attempt to help problem solve my issues without charging me and held themselves to a higher standard of integrity that I wish other businesses would hold themselves to in our community. Five stars for service and commitment. Thanks guys.
Name: M******* M****
Date: 2018-09-22 00:22:15
Rating: 4
Comment: Went here to get my tires rotated and balanced. I purchased insurance when buying my tires so the service that was provided to me on that day was free of charge. I waited longer than expected but the job did get done. This place needs more tire techs to carry the load.
Name: R** C***** B******
Date: 2018-08-30 16:50:25
Rating: 5
Comment: Very helpful, they checked my tires aired them up and had me on my way in minutes. Even if it was almost closing time. My thanks to them.
Name: M*** V** D****
Date: 2018-08-17 19:32:47
Rating: 5
Comment: They are always professional and affordable! I have been taking my vehicles to Americas Tire for years and I have always been more than impresses by their knowledge and genuine courtesy!
Name: J**** N***** s
Date: 2018-08-15 14:32:12
Rating: 5
Comment: I had an emergency situation where my back rear tire shredded apart. They were nice enough to not only replace that one tire but get me back on the road for less than 80 bucks in under an hour! This is definitely my go to place for tire maintenance!
Name: T***** G****** (********
Date: 2018-07-26 06:26:48
Rating: 5
Comment: Great tires, and the service is always amazing. The crew here has always been top notch and very customer oriented.
Name: J** H***
Date: 2018-07-01 04:27:20
Rating: 5
Comment: Never thought I would find a tire dealer that consistently gave me quality tires and service. These guys are the best thanks
Name: L*** P******
Date: 2018-06-19 14:57:52
Rating: 5
Comment: Didnt have the tires we wanted in stock but ordered them and had them the next day and had them put on lickety split. These guys have a great guarantee on the tires, the best prices around, are conveniently located for both Paradise (right at bottom of hill) and Chico. My husband was very pleased with their service. We would definitely recommend and will be going back for any other tires needs we may have.
Name: C**** T*****
Date: 2018-05-30 19:58:21
Rating: 5
Comment: Some one turned me on to Americas Tire due to great prices. Not only were they the best deal in town. There service is hands down amazing. Ive been a customer for just a little over a year and they have treated me with tons of respect. Just recently went in because of a blown tire with no money and needed help fast. They went above and beyond helping me get back on the road. This will be the only place I will recommend in Chico to anyone looking for tires. Huge Thank You Americas Tire!
Name: M****
Date: 2018-05-24 23:12:29
Rating: 5
Comment: I went to Americas tire today as I had a valve stem on my tire break - they checked it out and were able to repair it for me (for free!! What?!).I received the most thorough, courteous, kind, compassionate service I have had in a long long time.I worked with Michael for my vehicle, he was extremely thorough and kind.When difficulty struck with one of my tires, Michael went into action trying to make sure I got the best service at the best pricing - then we realized that the tires on my van were ALL rated too low for the vans weight, and not only that - they were different sizes in the front and the rear! OH MY GOODNESS! :(Even though I was not anticipating having to purchase 4 new tires, Michael made the process smooth and easy and was so incredibly helpful and compassionate. Thank you so much, I really cannot thank you enough for everything.You have earned my business, and I will most definitely be a returning customer when any tire services or tires are needed.Thank you again, I now feel my vehicle is safe and that my family will be much safer riding in the vehicle.
Name: M****** T******
Date: 2018-05-21 03:19:12
Rating: 5
Comment: I have bought tires here for my three cars they are helpful and courteous. Great value for the money.
Name: R** M*****
Date: 2018-05-09 23:41:40
Rating: 4
Comment: I get almost all my tires here. They are priced competitively and service is usually quick. Today was different. I arrived at 215 for my 230 appt. I had selected my tires online and they were in stock. At 300 when my vehicle was still in the parking lot I had to find an employee to ask for an update. Turns out they were having trouble finding my tires on the warehouse. Finally by 315 they had it figured out and I was done by 330. I asked them to please keep customers updated on things like that rather than keeping them guessing as to what is going on.
Name: G*** a** S*** C******
Date: 2018-05-05 16:20:30
Rating: 5
Comment: Americas Tire gas been handling my tires for years. The fixed a tire that came with my car ... for free, they are polite and nice, always.I wont go anywhere else .. thanks Ren and Eric .. beyond professional ... you rock
Name: C*** R*****
Date: 2018-04-27 14:30:20
Rating: 5
Comment: Received a quote from Matt (Who was very Knowledgeable) and made a reservation. On the day of the reservation I was in and out in 30 minutes with 4 new tires. The staff was welcoming and friendly. I recommend American Tire Chico.
Name: C*** C*****
Date: 2018-04-23 02:24:28
Rating: 5
Comment: All the guys here are super friendly, answers all the you could possibly have and its fairly quick in and out but the place gets busy so appointment will get you in faster
Name: S***** B
Date: 2018-04-18 19:04:38
Rating: 5
Comment: Was the only store in town that had the tires we needed in Stock including Chico Costco! They gave us a decent price and got us in right away!
Name: D*** S*****
Date: 2018-02-27 20:38:17
Rating: 5
Comment: Fan freaking tastic! Friendly, faster than anticipated, and they honored a quote for tires that was a bit dated. Very happy customer!
Name: S***** C**
Date: 2018-02-26 19:37:25
Rating: 5
Comment: I recently bought new rims for my Suburban and needed new lug nuts because the old ones would not work with the new rims I went to Les Schwab they were going to be $158 I went over to American Tires and bought a lug nut kit was only $58. Not only where the Lugnuts $100 cheaper but the service was great very friendly.
Name: F**** L***
Date: 2017-11-25 21:24:40
Rating: 3
Comment: You cant trust ANYONE anymore! Ive used this chain for 7 years, 5 different cars from new to high mileage. Today I discovered that when they replaced my $140 Yokohama tire several months ago on road hazard warranty they used a 7 year old, used, Filken tire. This is my sons car and I noticed that the sidewall was cracked all the way around when I was showing him how to check his tires before a road trip. The store swears they would never do that especially because its illegal but apparently the moron replacing the tire didnt care. Their records show installing a Yokohama tire but I KNOW it has only been touched by this store because I am the only 1 who takes our cars in for service.So, make sure that you have them show you that they put on your car what you actually paid for!This would be a 1 rating but the store doesnt deserve that. The moron who put my family in danger by deliberately using an unsafe tire needs to be tortured though.
Name: W****** C**********
Date: 2017-11-21 20:23:43
Rating: 5
Comment: Visited for a slow leak based on Google reviews. Excellent experience: great service, clear explanations, no push for sales, staff were professional, friendly, and informed. Wait time was longer because store was busy on a Saturday, but as I watched and waited for my car, staff were literally running to get cars from the lot to the bay. It was a little bit like watching a pit crew at a professional race, and they were clearly enjoying their work. Great service from Matt. Highly recommended.
Name: W C
Date: 2017-09-16 20:07:28
Rating: 5
Comment: Michael was an incredible help for my fiancé and I. He was quick, knowledgeable and very kind. I will always use this store for my wheel and tire needs. Thank you!
Name: T**** L****
Date: 2017-09-12 17:12:13
Rating: 5
Comment: I went in with a flat due to a nail, and from the gate their customer service was above and beyond! Ren was great! He explained how tire tread life works, how much mine had left and was very thorough about how my specific tires hold up. They were very busy, yet still got me in and out super quick. Every single person there was friendly and working very quickly to ensure customer satisfaction. They rotated and balanced my tires, and fixed the flat. When they sent me off, I asked how much I owed them and they said not a cent!!! Highly recommend them, and I will definitely will be revisiting them for all of my tire needs!!
Name: J*** W***** C********** J**
Date: 2017-08-18 07:38:09
Rating: 5
Comment: The assistant manager Michael was extremely helpful and professional. Highly recommended. I wont buy tires anywhere else now.
Name: D**
Date: 2017-08-06 15:18:09
Rating: 3
Comment: Spent $1000 in tires and they didnt bother to spray the rims off? Tires are great, service was great, wheels were put back on the car looking more dirty. Took me 30 seconds to wipe them with a soapy rag and another 30 seconds to spray them with a hose. Just a little disappointed. Not a deal breaker, but greater attention to detail would likely make customers happier.
Name: C J
Date: 2017-07-29 15:06:16
Rating: 4
Comment: So this is a good store! I like the guys that work there as I was in town with my Subaru Legacy and had a flat and rolled in there at closing time, they stayed and helped me put on my spare, now I was impressed! But the 4stars is because I had bought the $100 extra free tire replacement program and the tire that went flat was because of side wall damage so it wasnt fixable. I asked for my free tire and guess what!! Yes 1 free but because its 4wd they said they could only do it if I bought 3 new ones to replace the others so they were matching (my old set was like at 50%) so I would not recommend the free tire replacement because it looks like just a money game for them
Name: T******* O* F***
Date: 2017-06-24 22:19:46
Rating: 5
Comment: Fabulous store! Its very clean and tidy. You wont find that grungy, sticky layer of automotive grease and tire dust that can usually be found at places like this.Amazing customer service! They went above and beyond to earn my business and totally succeeded. All in all theyve earned themselves a client for life. Ill never shop anywhere else. Fair prices, lots of options, vacuumed out my vehicle, and not once did I feel judged about my budget, or manipulated into buying something more expensive. It. Was. Awesome!!!
Name: G***** C*****
Date: 2017-06-16 16:25:55
Rating: 5
Comment: Great service and willing to go the extra mile. I would like to single out a individual employee for their great work but it is difficult to do so because all my expediences there have been top notch:-) So I will just compliment the teamwork and the management of this location.
Name: K o*
Date: 2017-05-12 05:25:51
Rating: 5
Comment: Awesome. They ordered my tires called me set them up great installation and took my and and exchange couldnt of asked for it to come out any better .
Name: T** C**********
Date: 2017-05-06 15:01:05
Rating: 5
Comment: Great service - attentive, fast, and great price. After buying, brought in a flat a few weeks later and they had it on the lift and fixed in 10 mins.
Name: J*** m******
Date: 2017-03-17 22:35:13
Rating: 5
Comment: I as a parent cant be any more greatful to Ren at american tire, my son lives in chico and had a blow out, Ren went about and beyond to help my child, as i live 4 hours away.I cant THANK YOU ENOUGH FOR YOUR HUMAN KINDNESS, YOU RESTORED MY FAITH IN PEOPLE... THANK YOU FROM THE BOTTOM OF MY SOUL...You are the BEST
Name: B**** T***
Date: 2017-02-19 17:35:09
Rating: 5
Comment: Always friendly, super fair prices, will match competing prices, and can find whatever I need. I have had 7 cars they have put tires on and Ive been happy every time. Jake is always awesome, and his crew is just as good.
Name: C**** O******
Date: 2017-01-03 21:44:36
Rating: 5
Comment: We had an unusual situation w something caught up in the front axle of our Jeep. Kurt graciously took the time (they were very busy) to go take a look at it. He proceeded to have us pull it in & took care of the situation w no down time. Amazing & so appreciated Kurt!
Name: M*** M******
Date: 2016-12-22 23:48:24
Rating: 5
Comment: These guys work their butts off, its the holidays and these guys keep on trucking no breaks taken, if you see any bad reviews just know its subjective and everyone has an opinion, sometimes there is circumstances that delay things, thats life. Overall we had issues with the previous tires on the car and Eric made me a deal I couldnt refuse, even with a high volume of customers, they got us in and out in a decent amount of time. They might not be the best overall but they are certainly a very good tire company, that guarantee their work and are willing to go the distance for their customers. The morale seems high in low conditions, but just remember why your doing business with them, quality tires for your safety and comfort, not for your personal beck and call.
Name: m M
Date: 2016-12-08 16:03:21
Rating: 5
Comment: Great customer service. I had no idea what I was doing and they were able to explain everything to me clearly. Ill continue to go here for any car problems I have.
Name: G*** H*****
Date: 2016-11-14 23:56:08
Rating: 5
Comment: Im not sure if this kind of service is an industry standard, but it should be. It feels like the genuinely care as much about a customers safety, as they do their business.
Name: J*** N*****
Date: 2016-07-28 01:33:36
Rating: 5
Comment: The entire crew in chico is incredible!!! They remember my name when I pull up and they take great care of their customers. I had to have a tire swapped out and they were swamped. I dropped my car off at 5:20. Their hours said they close at 6. I asked Micheal how will you guys get this done before you close and his response was we will just stay until we get it done the customer comes first. He told me to just leave it and they would call me when it was finished. Now that is customer service at its best. Thanks to Micheal, Jake, Wren and the whole crew.
Name: L****** P*****
Date: 2016-07-19 00:03:51
Rating: 5
Comment: I showed up with a hole in a tire from going to upper park. The staff was very helpful very kind very courteous. Service was prompt and fast. I wouldnt recommend buying tires from any other place in the town of Chico. Thanks a bunch!!!
Name: J S******
Date: 2016-04-29 03:49:13
Rating: 5
Comment: Awsome customer service jake helped me look for rims for about 2 hours called multiple shops and gave me a great deal Went to get the rims 2 days later got another deal on tires.
Name: W****
Date: 2016-04-08 01:01:42
Rating: 5
Comment: THE VERY BEST TIRE SERVICE! Same-day appointment, friendly, factual, prompt and professional. I highly recommend the staff and expertise at Americas Tire Store in Chico, CA.The waiting area is clean and comfortable. The service is fast and professional. I feel confident knowing my family is riding in a vehicle serviced by Americas Tire Store in Chico, CA.
Name: L** M*****
Date: 2016-03-25 01:14:45
Rating: 5
Comment: Americas Tire has great prices and excellent customer service. I tried basically every other tire store out there before discovering Americas Tire. I have been a customer at the Chico store since 2009, and I plan on remaining as a customer.
Name: A**** E*******
Date: 2016-03-18 00:02:53
Rating: 5
Comment: A screw is in my Ford explorer tire! Had to be replaced under warranty I am glad I bought it at Americas tires! Thats awesome! Always helpful, friendly, professional, thorough and I mean super thorough! I will not drive out without their expertise blessing. Ive been using and buying from them for almost 10 years I always enjoy my time their acknowledging that I have a safe and reliable service, and SUV to drive. I used them for many reasons, one major one is that they are across the entire California region from Redding to los Angeles California. I recommend them highly also make an appointment at least one day ahead of time they can get real busy.
Name: B** F
Date: 2016-03-02 01:39:48
Rating: 5
Comment: These guys are great! customer service is top notch, speaking from my experience dealing with Ren and Jake. I always leave a happy customer. Thanks, and keep it up.
Name: J*** R*****
Date: 2016-01-13 22:12:14
Rating: 5
Comment: AMAZING GUYS! I have bought two sets of tires from them. I have a luxury vehicle and they were the ONLY ones who gave me the best price the first time! I had one blowout due to a pothole, the replaced it for free! All I can say is if you need tires...GO SEE AMERICAS TIRE STORE!!!
Name: C***** Q****************
Date: 2015-12-30 19:25:48
Rating: 5
Comment: Very courteous, helpful & informative staff! Americas Tire in Chico, CA alleviated Moms concerns quickly & got us back on the road home.Good job! Thank you!
Name: B**** C*******
Date: 2015-07-31 21:09:08
Rating: 5
Comment: Excellent customer service! The manager, Ren is a great guy to work with. My trust and money will stay with ATC as long as these experiences continue. A+
Name: J**** G****
Date: 2014-11-28 18:47:00
Rating: 3
Comment: I went with the Yokohamas as suggested by the sale person. I am experiencing about 4-5 MPG less with the more expensive Yokohama tires on our Honda Odyssey van than we did with the stock tires.I was also disappointed today when I called ahead to make sure I could get tires rotated before a road trip over Thanksgiving. I was assured that they could get me in and out on the phone- ...come in anytime before 6pm. When I got there 20 minutes later it was an 1 1/2 hour wait. Really?
Name: M
Date: 2014-10-23 17:03:25
Rating: 5
Comment: This is the absolute best place to buy tires from. Their customer service is wonderful! They have great deals on tires, excellent warranties, and free rotations. I love this location - the entire staff has always given us the best service. Thank You!
Name: T*********
Date: 2014-06-29 16:12:47
Rating: 5
Comment: Have been going here for several years now and have never been disappointed. I use to only go to Les Schwab until I had an issue with some tires I had just purchased there. They refused to rebalance my tires after I complained of severe road vibrations. I went over to Americas tire and had them to take a look. Not only were the tires out of balance (no wheel weights were even attached), they found large chunks of plastic in between the tire and wheel that had been knocked in there by the previous tire buster while putting the tire on the wheel.Since then Ive returned to Americas tire for several vehicles. I work out of town and have sent my wife there a hand full of times while I was away. They always treat her well and have never tried to take advantage of her ignorance. I cant say that about several other businesses shes had to go to while I was away.Ill be buying tires again this week and theres no question where Ill be going.
Name: T**** K********
Date: 2014-03-20 21:58:37
Rating: 5
Comment: If all customer experiences were like those Ive had at Americas Tires, life would be a breeze. They consistently are friendly, reliable, helpful, and genuine. Ive never had a better customer experience from an Auto related business or any other business for that matter. They have good prices, excellent people skills, are truthful, and realy nice. What more can you ask for?
Name: R***** H*****
Date: 2014-02-24 23:30:31
Rating: 5
Comment: I was nervous at first buying tires from anywhere but Les Schwab, but Nathan and his crew have bent over backwards everytime I have brought my car in.I even came in on two separate occasions thinking they had messed up my tire balance as I had a speed vibration. Nathan smiled and checked all my wheels and we found out the rims I had bought had a bent rim. Completely my fault, yet I didnt pay a dime.When I brought a replacement wheel I had bought online (wish I could have bought it from them) and brought it in to switch out again they took care of me without me having to ask.They could have easily bent me over for two tire balances and the balance on replacing the bent rim but instead made me a customer for life.Americas tire is proof that you can get tires at a good price and not sacrifice customer service. As someone who works in customer service it made all of the positives from Nathan and his crew that much better knowing how demanding some customers can be.Buy your tires from here if you want to be taken care of even after the sale.
Name: R** A****
Date: 2013-09-19 04:39:41
Rating: 5
Comment: Best prices, best selection, and excellent service. They also carry a great selection of custom wheels and can special order just about anything you want, if they dont have it in stock. Best tire store in town hands down!
Name: K*** K****
Date: 2012-10-05 21:40:20
Rating: 5
Comment: America Tire is great. They provide fast friendly service with great prices. We there over the weekend looking for 4 new tires for a 1998 Toyota 4Runner. The size was 225/75-15. They were running a special that they paid the sales tax and provide free rotations every 5k miles. The tire came in at $350 out the door. I recommend going here if you need tires in Chico.
×
Name: A***** M*********
Date: 2024-06-24 01:47:12
Rating: 5
Comment: I came in for a tire rotation and found out I needed all 4 new tires. While this is NOT news I wanted to hear, and I did not have 1k to throw in for them, the manager of the store was really nice, he got the cost down almost 200$ for me, he helped me get a credit line set up, and they replaced my tires after closing hours. I offered to come back the next day but they insisted on getting it done. I got a personable experience and he was patient and sympathetic with my situation. In the end the tires were 900, and I have 9 months to pay them off interest free. Thats doable. Drove off without paying anything up front. This is why I love America’s tire 😊 always the best and will always go to them.