Americas Tire
Address: 10101 Chapman Ave, Garden Grove, CA 92840, United States
Phone: +1 714-534-7220
Services: Service options: Kerbside pickup, In-store pick-up, In-store shopping,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Amenities: Toilets, Wi-Fi, Wi-Fi,
Planning: Appointments recommended,
Payments: Cheques, Credit cards, Debit cards, NFC mobile payments, Credit cards,
Phone: +1 714-534-7220
Services: Service options: Kerbside pickup, In-store pick-up, In-store shopping,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Amenities: Toilets, Wi-Fi, Wi-Fi,
Planning: Appointments recommended,
Payments: Cheques, Credit cards, Debit cards, NFC mobile payments, Credit cards,
Category: Tire shop, Auto parts store, Tire repair shop, Used tire shop, Wheel store
Rating: 4.6
Site: https://americastire.com/store/ca/garden-grove/s/1286?y_source=1_NjI3NDUyLTcxNS1sb2NhdGlvbi53ZWJzaXRl
Worktime:
Rating: 4.6
Site: https://americastire.com/store/ca/garden-grove/s/1286?y_source=1_NjI3NDUyLTcxNS1sb2NhdGlvbi53ZWJzaXRl
Worktime:
Day | Time |
---|---|
Monday | 8 AM–6 PM |
Tuesday | 8 AM–6 PM |
Wednesday | 8 AM–6 PM |
Thursday | 8 AM–6 PM |
Friday | 8 AM–6 PM |
Saturday | 8 AM–5 PM |
Sunday | Closed |
Name: E***** C***
Date: 2024-05-26 17:13:51
Rating: 4
Comment: This America tire is very busy at all times. I had an appointment on Thursday afternoon and their system was glitching and not working. I was not happy at the time however I end up showing up early on Friday morning to get it done. They services is fast and getting it done quicker than Costco. Make sure to make appointment so it save you a lot of time and money that you can do something else.
Name: A*** B********
Date: 2024-05-26 04:03:58
Rating: 5
Comment: They had pumped my tires free of charge. Very awesome service!
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Name: G******** M*******
Date: 2024-05-15 20:22:11
Rating: 1
Comment: Refused to put air in my tire because I was not purchasing the tire from them the same day. actually told me to go to the gas station to just put air in my tire. I was going to come back on my day off to replace my tire, I just needed air in my tire to get to work. horrible, wasted my time. went to a mom & pop shop and they put air in my tire and I happily bought two new tires from them. Thank you Salina’s Tires & Wheels at 221 E Whittier Blvd in La Habrá
Name: B** L**
Date: 2024-05-11 21:21:37
Rating: 5
Comment: Good place fixed my flat for free would come again with any issues
Name: M****** H*******
Date: 2024-05-02 15:14:08
Rating: 5
Comment: So on Tuesday April 30th while running errands it was noticed that I had a low tire on the left front. I went to Americas Tire thinking Ill either have it repaired or replaced. I initially spoke with Minh who came out and checked all the tires. Upon completion he checked the system and found I had coverage for a replacement. It only took 40 mins to replace. However before they completed the replacement Lupe came out and informed me that the lug nuts werent the right ones and asked if Id mind them replacing them for Free. It was like yeah Im going to complain. I was super pleased with the care given me by these young men.Will continue to use Americas Tire, and refer friends, and family.
Name: E*** H**
Date: 2024-04-27 23:32:21
Rating: 5
Comment: This tire shop provides a hassle-free experience in a timely manner. My service rep, Nolan M., was pleasant to work with. This shop has earned a return customer (me).In the beginning, due to stories and reviews Ive heard about this franchise, I was hesitate to take my vehicle to this shop for their free tire rotation and balance. However, when I found out that this franchise had acquired TireRack, who has been my go-to for new tires, I decided to give this shop a shot. Ultimately, I was not disappointed.I want to give recognition to their appointment system. It is simple to work with via online and text. The shop took in my vehicle as per appointment time and completed the scope of work within the estimated completion time.Prior to starting the work, Nolan measured the tread depth of all 4 tires. He provided his findings and recommended to procure new tires. When I stated that I would like to just have the tires rotated and balanced, he noted it down and proceeded with the work.He also mentioned that they supplied windshield wipers for Tesla vehicles now, and the wipers can be installed at no labor charge. This is definitely a great service this franchise is providing now. I asked for a printed estimate, and I declined this offer for today. I will consider it in the future though.Overall, I would like praise this tire shop for following America Tires business model. I will be coming back here whenever I need new tires.
Name: V***** T*****
Date: 2024-04-16 19:51:32
Rating: 5
Comment: Fast. Friendly. Professional service.
Name: J H
Date: 2024-04-13 08:20:38
Rating: 1
Comment: I came in with an appointment at 11:15 am, I was quoted that my car would be finished at 12:05 pm. When 12:00 comes around, I noticed that my car was still in the back and not even inside where the cars were being worked on… I was told that they were busy today and they apologized about the wait time, which I didn’t have an issue with since I saw that they were trying their best to work fast. However, I noticed that one of the guys who was working with tires wasn’t wearing gloves and he was also driving the cars in and out of the car service area… His hands were EXTREMELY Dirty and covered with tire gunk… I had to wipe my steering wheel when I got into my car with sanitizer since my steering wheel had black debris on it. My appointment was for a tire patch and tire rotation. My tire patch was done but my tire rotation was done incorrectly… I have a staggered setup for my car, so my rear tires are bigger than my front tires. These guys made a HUGE mistake by rotating my rear tires with my front tires instead of right to left… I didn’t even noticed since I was in a hurry to leave plus they took 2 hours… I would never go back to this location again even though I live closer to it. I had to bring my car back to their other location since they screwed up so badly & I refuse to come back here in the future.
Name: P******** G*****
Date: 2024-03-30 16:04:21
Rating: 2
Comment: Normally when I go here, I don’t have problems. However, the most recent 2 times have been troublesome and have caused me to return to the store because of not properly patching my tire correctly and not replacing the tire (I have warranty) when I first asked them to. I ended up having to deal with 2 flats from the same tire in less than a week. The picture I included was their patch job. You can see the air bubbles coming out.So 2 visits to the shop and the second time I came to get my tire replaced, as I originally asked, they promised me that I wouldn’t wait too long since I was just at the shop a couple days prior. I waited Over 2 Hours and when I went back up to the desk to ask why my car was taking so long, they told me that my car hadn’t even been put up on the bay yet and my car was just sitting there. The salesman who originally promised me it wouldn’t take long avoided me after I asked about my car (past the 2 hour mark) and had another worker tell me that my car still hadn’t been serviced. I was extremely angry that they did this and no one even bothered to apologize. The multiple trips to the shop within a few days in addition to the long wait times was ridiculous. I’m really reconsidering coming back to this location.
Name: T** A******
Date: 2024-03-27 19:47:35
Rating: 5
Comment: Great service every time I go in!!!
Name: c***** v*
Date: 2024-03-18 04:51:32
Rating: 1
Comment: This is a tire places and they should know or learn how to take care of your tire properly. That’s why we trust them to bring our car in for there services. They don’t even know how to rotate your tires correctly. Don’t trust this place anymore.
Name: M****** W*********
Date: 2024-03-07 22:44:08
Rating: 4
Comment: They were able to take care of a warranty repair even though I still Had to pay.A lot for a tire
Name: J****** J
Date: 2024-02-21 01:17:04
Rating: 1
Comment: They destroyed my wheel bolts and wanted to sell me a new set of bolts for all my 4 wheels but I would only need it for 1 tire. The tire that they worked on. Why is it that I’ve been to countless shops and only this one manages to damage my vehicle.They wanted $108 for a new set of wheel bolts. Why not just replace the ones you guys carelessly damaged for free? They should warn people that they will damage your vehicle and then blame it on your car make because “that’s what usually happens”. It just happens that when I go to this shop for my first time I have an issue right?Stay away from this place, there was another unhappy customer waiting as well and when he presented his issue to the guy in charge of the shop he just told him “not our problem”. Bunch of sleazy people in this shop, none of em look professional.
Name: P*** N********
Date: 2024-02-14 22:15:49
Rating: 5
Comment: I had a pretty good experience here. One of my tires was constantly getting flat every few weeks. I made an appointment, brought in my car, and within an hour my tire was inspected and fixed for free. Everyone was friendly throughout the entire process.Of course, there is no free lunch. The free tire fix is a great way to get potential customers in the door. During the inspection of my car, I was asked a couple times if I wanted to purchase replacement windshield wipers (for a very reasonable price) and I kept getting strong hints that my tires should be replaced soon. But I just smiled, said I would consider it in the future, and that was the end of the sales pitch.The next time I need anything tire related, I will strongly consider coming back here.
Name: J****** K***
Date: 2024-02-13 02:17:56
Rating: 5
Comment: Every time I go there there are a couple of things and take care right away and you tell you what is for real.
Name: V**** R*****
Date: 2024-01-03 06:42:13
Rating: 4
Comment: They are always there to check tire pressure, which helps a lot.
Name: A* c****
Date: 2024-01-02 20:33:01
Rating: 5
Comment: Andy was pleasant and helpful. He advised me of what is still needed on my granddaughters car. I appreciate his knowledge
Name: M*** C*****
Date: 2024-01-02 17:16:04
Rating: 5
Comment: I love this place. The staff is friendly and ready to help. Always buy the tire warranty plan because I’ve needed to replace 3 tires in the last year due to road hazards.
Name: J P
Date: 2023-11-11 20:58:28
Rating: 5
Comment: These guys are awesome. Usually a bit busy but they do their best to get you in and out while still doing a good job. Ive had tires patched here for free more than once each time the patch held. I will take all my future tire buisness here and recommend you do too.
Name: A****
Date: 2023-11-01 21:23:39
Rating: 5
Comment: The entire staff is professional and courteous to their customers. I place an order and schedule the installation on my new tires online. I received emails and text alerts related to my order and scheduled installation. I believe Keith is the business manager there, he as well as the rest of the employees are doing a fantastic job.
Name: A*** B******
Date: 2023-10-23 19:36:16
Rating: 1
Comment: Garden Grove location. Usually good customer service. Today it was awful. I called before driving to store and I was told that they were not busy and it was short wait. Took me 5min to drive to store. I was told it would be a 20min check in time because 5 customers just pulled up before me. (doubt it) After 20min, I had moved one place in line. From 4 to 3. Wish they could be more honest.
Name: D***** T***
Date: 2023-10-22 04:51:08
Rating: 5
Comment: Best prices on tires.. free flat repair10/21/23 I ran something over on the freeway and it popped the sidewall of my tire. I told them I had to be at work soon and they changed my tire and got me back on the road in 20 min. Honestly, I just think these guys are fast workers. Either way, I highly recommend this Americas Tire
Name: P*** V******
Date: 2023-10-12 20:54:09
Rating: 5
Comment: I just purchased 2 Front Tires for my 2017 TOYOTA CAMRY. The price was very reasonable and they honor the price Guarantee. They have high quality service and nice, helpful Representatives.I will HIGHLY RECOMMEND this Tire Shop.
Name: D*** P***
Date: 2023-10-11 10:12:03
Rating: 5
Comment: Phenomenal customer excellence from the entire team at Americas Tire of Garden Grove, especially Ramon! (And much less from Sideshow Bob, just kidding! Hes alright. 🙄) Youll immediately notice the level of sincerity and wholesomeness of this crew. Being a woman, I felt that I was treated with the utmost respect and each team member was extremely patient as I was learning. The transparency and integrity is unparalleled! Youre given all relevant information to make informed decisions on purchases and...more importantly, youre given the time and space to decide. Each and every time I come in, they consistently demonstrate care by happily answering my many, many questions and giving me live tutorials so I can educate myself. 💪💪💪On a unrelated (but important note), I walked in super sensitive and on the verge of crying because my cat has cancer and is hurting. As busy as the shop gets, Keith made me feel heard and he empathized with me sharing the story of his cat that had passed away from leukemia. How sweet! 😇🙏Im confident youll walk away feeling educated and empowered knowing youve taken appropriate steps to ensure a safe and comfortable ride for you and your precious family!With the world often being dishonest and scary,...Americas Tire of Garden Grove has definitely restored my faith in humanity and belief in genuine, random acts of kindness! 🥰[Youll see a video attached of Ramon showing me how to measure my tire pressure and he even gifted me with a tire pressure gauge.]
Name: E*** R****
Date: 2023-10-11 00:23:14
Rating: 5
Comment: Highly recommend this business! I been a customer for over 12 years and they took care of all of my tires needs. The manager Keith was excellent. He answered all of my questions and provided a superb service.
Name: E** L****
Date: 2023-10-06 01:00:42
Rating: 5
Comment: Ordered tires online from Americas Tire and scheduled appointment online. Tires installed in about an hour. Decent waiting area with some desks and power plugs. Tires have not fallen off yet. I can see myself coming back here.
Name: S F
Date: 2023-10-05 00:58:51
Rating: 5
Comment: I used to go to Costco for tires, but its such a hassle. Heard Walmart had great prices, but I wasnt impressed. Tried Americas Tire, bc they were friendly, quick, and efficient when patching my husbands tire. The lowest price for Bridgestone. Cheaper than Costco, even after paying $18 extra for the tire protection thing. Salinas Tires was $$. Americas Tire will price match, but no need, bc they had the lowest price. Work was quick, service was friendly. The shop is spacious, clean, with comfy chairs and tables with outlets if you need to work. Free bottled water in the cooler. Plenty of parking in the back. Returning for 5k mi rotations.
Name: a*** b***
Date: 2023-09-13 18:08:08
Rating: 1
Comment: They tried to upsale me and Im not coming back here again. Came here for a tire change and the salesman lied and said I need the same exact tire model or my check engine light will go on. If you do research this is a lie. I called his bluff and went to the tire store across the street and saved $30 with a newer tire model with the same brand and specs.
Name: J***** H****
Date: 2023-09-08 00:28:13
Rating: 1
Comment: Super long service. Even though I have an appointment for tire rotation. I still have to wait more than 2 hours and my car still not on the bay. They will priority someone who will purchase new tire first. I will never purchase tires from this store again.
Name: l******* f*****
Date: 2023-08-21 15:37:28
Rating: 5
Comment: I rarely review places but these guys are top notch. Came in for an appointment to change all 4 tires and man these guys are quick!
Name: R**
Date: 2023-08-18 21:37:17
Rating: 1
Comment: Have flat taier because of a nail and they said they cant fix it but they can put the spare taier for me or sell me new one!!!! Waiting time is 1:30 hourI went cross street to BigBrand and they fix it for free in 30 minutes
Name: B** M*******
Date: 2023-08-13 17:57:39
Rating: 5
Comment: You are never happy to get a flat tire but one positive is Americas Tires off Chapman. Well organized numerous customers but able to get you in and out in the specified time given. ( mine was one hour) kiddos to management and staff for being able to ensure great and timely service.
Name: n*********
Date: 2023-08-08 23:23:46
Rating: 1
Comment: Yesterday, I was at American tires, which is located at champion Blvd in garden grove city, for alignment, when I entered to the door the gentleman was behind the desk with his two other coworkers, I said hi, then I asked him my car needs alignment he said sorry we’re not doing alignment then ask what about brakes he said no we not doing that either, although two years ago I was there for brakes, then I noticed he is the most racist person! Still I’m very confused why the other two associates didn’t say anything to him so if I’m the owner of that place definitely I fire all three of them.
Name: m***** M*****
Date: 2023-08-06 23:06:51
Rating: 1
Comment: Very bad customer service manager doesnt know anything about customer service care about generates money only
Name: J*** S******
Date: 2023-07-29 17:47:11
Rating: 1
Comment: Bad experience, they lost a customer, they dont want to replace my tires under warranty because it got a nail, I dont understand why they sale you a protection for 29 dollars if they denied or make a 1000 scusses for not vallidate
Name: A****** M*****
Date: 2023-06-28 21:00:31
Rating: 5
Comment: Awesome buying experience. Walked in towards the end of the day to make an appointment for the upcoming Saturday. They didnt have my tires in stock but were able to order them and have them ready in time for my appointment. They started working on my car right on time and were finished in no time. Ill definitely be coming back for my tire needs.
Name: N**** S***
Date: 2023-05-25 22:14:36
Rating: 5
Comment: Outstanding customer service by Ramon & the other guys. They quickly took my car in and out. Great rates. They got the tires I needed in a day.
Name: Z**** P*****
Date: 2023-05-17 20:52:05
Rating: 1
Comment: Be warned this location DOES NOT HONOR the warranty they sell. I have gone here twice for warranty repairs or exchange and both times they told me I didnt understand the warranty and it did not cover the damage to my tire. One time I was pressured into buying a new tire with a warranty and the second time they tried to do the same. I went to another location and guess what its covered. Alejandro you are a liar.
Name: S****** H
Date: 2023-04-21 15:29:55
Rating: 5
Comment: Shopped for my tires, ordered the tires and installation, made an appointment that suited my schedule. I got an email when the tires were delivered to the store. When I arrived (1st appointment of the day) I was greeted as I stepped out of the car. They started working on the car immediately since they already knew what I wanted. I was back on the road in 22 minutes. Yep, that’s the way to go.
Name: T*** T***
Date: 2023-04-03 23:16:16
Rating: 5
Comment: Top notch service from beginning to end. Keith, Ramon and their team did an outstanding job of helping me with a tire rotation and balancing in less than 1 hour as scheduled. This is coming from someone who’s had poor experiences (and bad impressions) with other tire shops. They care about your experience and ensure that you have the best working vehicle when you leave. Your safety and peace of mind is worth a visit.
Name: H***** E*******
Date: 2023-03-28 08:48:22
Rating: 1
Comment: I bought 4 Bridgestone tires from them, I drove them for two weeks but they were always shaking so I talked to Ramon and he said he will exchange them for me with a deferent set I wanted the same brand but he wanted to bring in a deferent brand Pirelli when they installed them they took away the $150 discount for the Bridgestone tires and $77 credit for opining a store credit card and tricked me into paying $269.55 extra on top of what I paid . Those tires were Luxury tires and did not run stable on my Mercedes Benz GLE then I talked to the manager of the store Kieth he said right away he will bring a new set of Bridgestone tires tomorrow, so I went the next day and installed the set of tires .they wanted to charge me again $277 extra and I refused to pay and wanted to talk to the manager Kieth from 2:00 until 5:00 three hours I waited and he was avoiding me and hiding in his office then I had to pay $172 to get my car and Ramon took care of the $ numbers with Kieth being a council to the operation. I felt I was tricked twice while making me think they were doing me a favor and trying to help me. The money they took from metwice is not fair ..also they both told me they sold the first set of Bridgestone for more money and I think the company should investigate this issue.
Name: L*** P*****
Date: 2023-03-26 05:05:29
Rating: 5
Comment: Nothing but good things to say about this place. Out of town, with a couple more weeks on the road and ended up with a flat tire. Made an appt and tire was patched, along with new windshield wipers in under an hour. Made a frustrating situation simple and easy.
Name: B* B*
Date: 2023-03-24 15:57:56
Rating: 5
Comment: They deserve more than five starsFriendly and fast service
Name: D***** G*******
Date: 2023-03-13 12:46:49
Rating: 5
Comment: Go to place for tires. Love that they price match and service had always been great at all of their stores.
Name: j* P****
Date: 2023-03-11 03:03:59
Rating: 5
Comment: I get my tire repair here, nice people, very accommodating. This is my TIRE store.
Name: D**** T*******
Date: 2023-03-09 16:53:54
Rating: 5
Comment: John was fantastic. He was very open, honest and friendly.
Name: P**** E*******
Date: 2023-02-01 02:21:48
Rating: 5
Comment: Every month I get the air checked in the tires...its free! I had a tire that was losing air. They found the reason why and fixed it. Very pleased with the service.
Name: R*** M*
Date: 2023-01-31 07:18:55
Rating: 4
Comment: Overall ok, but waiting time to install 1 tier is at least 2 hours
Name: B K
Date: 2023-01-30 05:07:46
Rating: 5
Comment: Besides the fact I had to walk in and ask 5 different times to 3 different people for a tire air pressure check after patiently waiting for 30 minutes. This place is still great regardless. Got some work done while waiting anyways. The back area was like totally dead. Never seen it that dead before. One guy who went out back even said I didnt even know someone was waiting for a tire check. I thought that was funny as he helped another gentlemen that probably had an appointment or met him upfront cuz he had a flat tire.
Name: D C
Date: 2023-01-26 08:29:02
Rating: 3
Comment: Called ahead of time spoke to Keith the manager about purchasing 4 tires. Reserved them and thendrove 35mins. Paid for the tires and 5 minutes later they find out they only had 3 tires in inventory.Their proposal was another set of tires but a different size…Really? A size that’s not even compatible with the car once I went online and called the dealership to check compatibility.3 stars for 3 tires and lack of attention to detail.
Name: m****** r********
Date: 2023-01-03 17:13:59
Rating: 5
Comment: The guys are so professional and friendly. They always give me the best service for my car. The place is clean and comfortable. The boys are quick and efficient. I trust them 100%.
Name: C**** C****
Date: 2022-12-19 23:36:16
Rating: 5
Comment: These guys are always good. It took under 30 minutes to put the new tires on.
Name: L******** a*******
Date: 2022-11-16 18:20:38
Rating: 5
Comment: Thank you Sampson. I pulled up with a flat tire in a rental-NOT happy right. Sampson took care of us. Had a smile and delivered superior customer service. His store is clean. Multi tasked between helping his team and customers all the while he helped me definitely Americas tire moto “let’s get you taken care of.”
Name: t** b**
Date: 2022-10-25 22:33:10
Rating: 5
Comment: Wish i can give them 6 stars: i had my 4 tires replacement done here awhile back and their services are top of professional quality. All pressure checks, balancing, rotations, are complimentary. Today i ran over a nail, come in and got the tire repaired within an hour despite their busy schedule, and the best part is: its also complimentary. I highly recommend this place for all your tire needs: awesome service, awesome people.
Name: P**** S
Date: 2022-10-15 06:31:53
Rating: 5
Comment: Came in for a tire rotation and balance and got it done very quickly. Around 30 minutes from arrival to leaving. A convenient location for me and they had same day appointments available.
Name: K******** P*****
Date: 2022-09-29 05:24:07
Rating: 5
Comment: I had a flat tire terrible bad, I didn’t have much money with me and I was scared that it was going to be more than what I had, I was little far from home but for my surprise they didn’t charge me anything!! They fixed my flat tire for free, I couldn’t believe it!!!
Name: M****** D*****
Date: 2022-09-17 15:17:05
Rating: 5
Comment: I had an appointment for monday. Rolled in at 8:00 a.m. on Saturday and these guys are already going full speed. Had me out of there with four new tires in under 40 minutes.
Name: M*** D****
Date: 2022-09-11 04:04:21
Rating: 5
Comment: Glad to have them nearby. I’ve always got my tires from them. Always helpful. I’ve visited 9/10 as there was a leak in my front passenger side. Ramon, Ethan and John, the whole staff have been helpful! They took care of the leak and got me off there quick. Definitely recommended!
Name: P***** L*
Date: 2022-09-06 21:36:44
Rating: 5
Comment: Excellent service!I have been coming here for so many years! I got all four tires change today with a good price and amazing service. Thanks team and Shawn for making me feel safer on the road.
Name: M**** H***
Date: 2022-09-06 20:58:24
Rating: 5
Comment: This place always comes through. I have had SEVERAL nails and screw in my tires over the past couple years and they always handle it quickly each time and I have never had any issues afterwards. I buy my tires here too. Staff is super helpful, friendly and professional. Thank you guys!
Name: B**** B
Date: 2022-09-03 23:21:43
Rating: 5
Comment: I like Americas tire. They always seem busy I guess others feel the same way. Reuben ordered in some special tires for me and they came in correctly and on time. I had occasion to talk with Jamie the manager and he to was a patient nice guy who did the right thing for me. Ill be buying from them again. My friends have had the same experience. Try them
Name: L****** M******* D**
Date: 2022-09-02 04:09:11
Rating: 5
Comment: Thank you, Americas Tire for restoring my hope in humanitys values.Trust! Integrity! Quality overall. When you go to buy tires and tell the service agent, I wish I could get all four, but right now, Ill take two for the front, and the service team agent checks them and says: Your back tires are good, you dont need four, I felt so cared for, respected and so happy I came back to Americas Tire. When you KNOW they will not take advantage of you and push sales, why would you go somewhere else?
Name: L*** J******
Date: 2022-08-05 01:37:18
Rating: 4
Comment: This place is quick efficient. I was in and out in 1 hour. You can wait on site or walk over to the nearby plaza and America’s Tire will text you with a link on info a out the status of your vehicle
Name: N*** S****
Date: 2022-07-28 04:49:52
Rating: 5
Comment: Had a great experience! Wonderful customer service and and everything was done within the hour.
Name: L******* P********
Date: 2022-06-04 03:32:31
Rating: 5
Comment: Great deals great customer service they really take care of there customers
Name: J T
Date: 2022-05-22 00:16:33
Rating: 5
Comment: Love Americas Tire! Service is good and pricing is competitive. They do offer price-match, if a lower price can be found elsewhere. This location is very busy. Be sure to book the appointment online, otherwise itll be a long wait.
Name: i** U*
Date: 2022-04-21 04:26:49
Rating: 5
Comment: Good services at the parts departments. The employees are always nice that comes with a smile! Cant say the same about the employees at the front desk 🤣🤣
Name: J*** T*******
Date: 2022-04-07 18:12:24
Rating: 5
Comment: Brought my car because I suspected my rear tire had a leak. Approached and helped by representative right away. Asked me whats wrong and took my info. The representative was helpful and started me car as soon. Whole process took about 30min. It the end my rear had a nail in it, but the best part was that they fixed it for FREE. Definitely recommend this place.
Name: S***** S****
Date: 2022-04-04 05:32:02
Rating: 3
Comment: Very friendly staff, however, they provided me with the wrong specs for the tire for my car. Now I have to return the tire at a store that is very far from my home and reorder the correct one, which will take over a week to arrive.
Name: S******* S***
Date: 2022-02-25 16:56:37
Rating: 3
Comment: Well, Ive been using Americas Tire/Discount Tire since 2000, and the first time visiting this location. People were very frendly and satisfied with services, but I prefer the other location in OC.
Name: R****** C******
Date: 2022-02-18 03:13:39
Rating: 5
Comment: A great team member doing great job.They patched my tire at no cost..Thank you very much guys.
Name: G****** L**
Date: 2022-02-11 18:31:36
Rating: 5
Comment: American Tires is AWESOME!!!They are still keeping their excellent service during the pandemic, no matter if you are a free service or not, they are still providing professional and absolutely sincere service to all the customer. In addition, their scheduling service even make a lot better for the efficiency in order to reduce our wait time. Love their service!!
Name: A***** A****
Date: 2022-02-08 05:21:11
Rating: 5
Comment: Great place to go to repair your tire and its free. Very friendly and quick.
Name: T**
Date: 2022-01-25 21:48:44
Rating: 3
Comment: Mostly ok experience. Ive been to this location when were in town before, no real issues.As has happened with other places though, folks dont check what my tire pressures are supposed to be. Even when I specifically ask to make sure they are correct.Fronts are supposed to be 65, rears at 80 (as it states on the sticker when you open the door). I left and my tpms light came on, figured it just may need to reset after the rotation. Drove many miles and it was still on, so I stopped to check the pressures. All four were at 70. Easy enough fix and nothing really critical for this vehicle, at this load, but its also a really easy thing to check and make sure its right before handing it over to the customer.
Name: A****** O*******
Date: 2021-12-18 00:27:20
Rating: 5
Comment: Fastest and most courteous American tire I ever been to amazing service and excellent customer support for my family
Name: M G
Date: 2021-12-15 19:58:52
Rating: 5
Comment: They were very busy, but were able to get me out sooner than expected. Thank you for your help.
Name: M******* B*****
Date: 2021-12-06 20:56:58
Rating: 5
Comment: Great place to purchase tires. Employees are friendly. Safe and clean.
Name: B**** N******
Date: 2021-12-03 07:26:35
Rating: 1
Comment: What I loved the most (sarcasm) about my most recent visit was how vague the commands I got when I arrived.As I dont work there the worker asks me to open the door. Uh which one I asked? And he stared at me as if I should know which one.He then says Your Door. Technically, its my car so all the doors are mine. But clearly I wasnt awake yet so if he had said OPEN YOUR FRONT DRIVER SIDE DOOR PLEASE that would have helped.
Name: L* N**
Date: 2021-10-08 05:06:30
Rating: 5
Comment: Ive been to many Americas tires location and it has always been a slow experience. This location by far has the best staff Ive been ever seen. The tire install guys are fast and very enthusiastic. The sales reps are patient as hell. I was watching them help customers before me and I just dont see how they found the strength to not lose it but I commend them. Great experience! The owner did a good job hiring.
Name: D**** C**
Date: 2021-09-19 00:31:17
Rating: 5
Comment: I wanted to share my good experience with Teslas owner about this shop. I got a hole on my tire today and it was closed to sidewall of the tire ( I have model y for 1 month exactly with 1667 miles). I stopped by Just Tires shop first since they are closest to my location and they said it can not be patched, it need to be replaced. I have no time so I accepted but fortunately they dont have the tire for my car in stock, so I had to get my car towed to this shop and they patched it for free. I highly recommend this shop.
Name: J**** T*****
Date: 2021-09-09 20:49:13
Rating: 5
Comment: Great place to get tires, totally happy with recommendation from tire advisor, very helpful placing order for recommended tires. The team that help were very friendly and helpful, I would recommend to family and friends. Keep up the great job. Thumbs up 👍🙂 Omar, Andrew, Ramos
Name: N*** C****
Date: 2021-09-03 00:17:06
Rating: 1
Comment: How does a tire place not offer wheel alignment after new tire installation??? I feel like Ive been scammed. Not coming back here again.
Name: C****** P******
Date: 2021-08-17 15:03:19
Rating: 1
Comment: Stole my pack of cigarettes from my door. They said they patched my tire and then it was flat an hour later like they just put air in it. Scamming to get me in for another tire sale
Name: J*** H***
Date: 2021-08-17 12:01:54
Rating: 1
Comment: Horrific. They put my wife in tears and I had to come out to complete the service. To make things worse they cross threaded a lug nut and it broke off. Because of this we had to spend the rest of the afternoon getting their screw up repaired.
Name: J***** B*****
Date: 2021-08-06 22:55:45
Rating: 1
Comment: Ive been a long-time customer of Americas Tire, previously going to the Chino Hills and then Costa Mesa location, so Im pretty bummed having to write this review for their Garden Grove location.About two months ago my 3rd gen 4-runner started having a weird rocking motion at slow speeds and then a heavy vibration at high speeds. I looked at forums and thought it might be a bad tire where the inner wires snapped causing a bump. I took it to Americas Tire Garden Grove location and asked them to look for bumps and to rebalance the tires on the machine while there. I went the next day to pick up the 4-runner and they said they rebalanced all the wheels/tires and checked for bumps but that everything looked good. They said the tread was down to about 3/32nds and recommended new tires. I have my own tire depth gauge and it read between 4/32nds to 5/32nds, so I figured but that I didnt need new tires yet. I spent another week trying to diagnose the weird jostling issue myself until I finally took it to my mechanic. He drove around with me and in 5-minutes concluded that it had to be a bump in a tire. We went back to the shop, put it up on a rack, and sure enough on the back tire was the bump. Therefore I must conclude that Americas Tire never checked my tires for bumps nor took them off to rebalance them. Additionally, when I called them to inform them of this the staff member I spoke with sounded annoyed that I was calling. When I asked what it showed in their system as to who worked on my 4-runner, he said that the person no longer worked there (which seems pretty convenient to me). He then quoted me a price of four new tires for $750 (before taxes and certs), which seemed pretty steep considering I usually pay about $125 per tire, so rather than provide a discount he likely just picked the most expensive tires he had in stock.Long store short, I dont plan to go back to the Garden Grove location, but for those that do go there, Id recommend you stand out front and look in the shop to make sure they actually rebalance your tires on the machine when they say theyre going to. At a minimum, you should require them to provide you with a printout showing the diagnostic results.
Name: D* R** O** S******
Date: 2021-07-25 06:22:52
Rating: 5
Comment: Professional, excellent service and friendly staff A+
Name: T***** T*****
Date: 2021-06-23 23:53:39
Rating: 5
Comment: Americas Tire is amazing they are very knowledgeable very helpful and all within a timely and professional manner.
Name: S****** L**
Date: 2021-06-12 20:59:04
Rating: 5
Comment: Awesome! They repaired my flat tire and installed the new wheel leg nut that I asked them to install because one of the existing wheel leg nut was worn down. No cost at all! Great experience!
Name: I**************
Date: 2021-05-22 22:14:50
Rating: 5
Comment: Amazing service. Thank you for servicing my tires. Im rolling safely.
Name: J** O****
Date: 2021-05-15 23:10:32
Rating: 5
Comment: Ive been a long time customer going to five different locations (depending on your and appointment availability) and theyve been consistently very good. This time, they were exceptional, not only well priced and efficient but this time they didnt try to upsell anything... Just installing what I ordered online and the tires are excellent on handling and pretty good on looks too.
Name: B***** K**************
Date: 2021-05-04 13:36:02
Rating: 5
Comment: Love the fact that they price match. Service was perfect this time. Glad to see that they are focusing on the customer service
Name: R*** R*****
Date: 2021-04-01 09:23:04
Rating: 5
Comment: This place is great! America Tire, in general, is the best place to get your tires looked at or replaced! I have gone in to have air added and they offer a fast drive through experience, that right now is completely contactless! I went in for a nail in my tire and they were able to patch it for me and they did it for free even though I didn’t get my tires from them! I recommend making an appointment online to save time, but this isn’t required.
Name: R J******
Date: 2021-03-27 00:58:41
Rating: 5
Comment: Plenty of parking, professional quick friendly service. Fair prices. I guess thats why theyre so busy and the Firestone store next door is not.
Name: M****** H********
Date: 2021-03-26 06:59:26
Rating: 1
Comment: Service attendents where extremely helpful knowledgeable . And easy to understand, and fixed the problem ; professionally and fast excellent servicethank you
Name: S***** W**************
Date: 2021-03-18 18:33:44
Rating: 5
Comment: Great Service! This location showed us great customer service while out of town with a nail in our tire. The service was fast and the guys were extremely nice.
Name: R***** L****
Date: 2021-03-10 18:15:31
Rating: 1
Comment: This location like most of America’s tires service center’s, take a ridiculous amount of time, just to schedule you. They have a very very lengthy process, you must check in to their parking space, then check in to see what services you desire then check you in again to being your vehicle around. This is the same for scheduling an appointment over the phone, America’s Tires is only interested in Sales, which is why they take they’re sweet time to schedule a service, but if its a sale, the reps are quick to help you out. DO NOT BUY THEIR INSURANCE, since you will wait for hours for a simple service.
Name: B*** A*****
Date: 2021-03-09 05:15:41
Rating: 5
Comment: Drove up cause I had a slow leak, they changed my tire with a new one. Thank goodness I bought the insurance when I bought all new tires!Very friendly and respectful staff.Would highly recommend this location.
Name: M M
Date: 2021-03-07 03:42:29
Rating: 5
Comment: Good customer service kudos to Andrew and Juan. I had a nail on my tire and had it patched in less than 30minutes. Very professional and friendly staff. I recommendThis place.
Name: C****** N*****
Date: 2021-02-27 20:07:34
Rating: 1
Comment: Worst service ever the guy made me wait over 2 hours. I explained to him that I had to drop off my daughter around the corner and he said that was fine when I came back no one communicated with me how much longer and I ended up waiting over 2 hours eventually I ended up leaving. Unprofessional staff worst tire place ever. Dont come to this location.
Name: C****** H*
Date: 2021-02-25 18:10:48
Rating: 5
Comment: This particular location always seems to be pretty on point with their services. The people working appears to be pretty young but always seems to perform well. Tire rotation and balancing takes on average 20-30 min
Name: M****** I****
Date: 2021-02-23 20:06:37
Rating: 5
Comment: Not only was the experience great, while I waited, a lady with her baby came by with their stroller and these employees went about and beyond to help him with the strollers tire air. This company goes above and beyond
Name: G*** R*******
Date: 2021-02-14 20:35:23
Rating: 5
Comment: Great crew at this location. Fast and easy pressure checks when the weather changes. It helps to have info about your car before you go. Calling ahead can save you time or make a appointment. They changed a tire that had a puncher just the other day.
Name: L****** L**
Date: 2021-02-02 05:32:24
Rating: 5
Comment: I had a flat tire and the service was great! I didn’t have to wait a long time. Also, the manager and workers there were friendly! I would definitely go here again!
Name: M******** N****** R****
Date: 2021-01-30 16:24:32
Rating: 5
Comment: Amazing! They gave me a great deal on tires and added warranty too! Customer service is great few times Ive called and went in.
Name: A*** D********
Date: 2021-01-11 17:21:27
Rating: 5
Comment: The service and people were awesome and the price was great for a full set of tires on my Mitsubishi
Name: A***** T***
Date: 2020-12-23 21:50:10
Rating: 5
Comment: I historically take my car here for service though over the past 7 years working in Irvine occasionally I would take it to Costa Mesa instead and I just have to say my experience here is always much more smooth.
Name: D***** R*******
Date: 2020-12-23 21:13:40
Rating: 5
Comment: 5 stars all the way. Had me in and out in under an hour. Thanks again
Name: N***** W*****
Date: 2020-12-23 02:14:46
Rating: 5
Comment: Got a flat tire at 445pm. Arrived at Americas Tires at 5pm. They Fixed the flat, rotated tires ( as it was past due) and all done with a smile at 545pm. I cant say enough how much I appreciate there speed and great customer service!Thank you!!!!
Name: J***** P******
Date: 2020-12-21 22:37:02
Rating: 5
Comment: They tried to help. Were clear and concise in the assessment of my situation. Had my Visa gift card not been declined because of a faulty magnetic strip, I am quite sure I would have been happy with the results. The Visa people, on the other hand...
Name: S** C
Date: 2020-12-06 18:24:06
Rating: 5
Comment: Very nice people, and professional. They replaced my rims and tires in less than an hour. Also couldnt get better deals anywhere else. Great job. Thank you
Name: F**** S*****
Date: 2020-11-28 22:01:34
Rating: 5
Comment: Great service. Got exactly what I wanted with no hassles, no up selling. The even found a nail in one of my good tires and repaired it for free.
Name: D******** x
Date: 2020-11-24 20:29:12
Rating: 5
Comment: Best tire place for service, i’ve been going here ever since and staff are awesome very helpful, today my tire got punctured and service it right away!! THE best america’s tire branch !!
Name: A***************
Date: 2020-11-21 20:50:45
Rating: 5
Comment: Called in and got a quote from Tony. Awesome customer service and he hooked me up, now my ride feels brand new with new shoes! Thanks Tony, Ill be back for sure!👌🏼🙏🏼
Name: K*** N*****
Date: 2020-11-11 16:41:24
Rating: 5
Comment: Solid service! Came in and they had me in and out of the store in 30 minutes with 4 new tires. Good experience
Name: L****** O****
Date: 2020-09-21 20:44:14
Rating: 5
Comment: Just had a tire repaired. Excellent, fast service. Would recommend them to my family and friends.
Name: W**** P**********
Date: 2020-09-17 23:21:38
Rating: 1
Comment: Hands down most unprofessional chain Ive ever seen. I feel bad for rating this a 1 star just due to the gentlemen in the bay actually getting it done. While the incompetent sales reps create a horrific atmosphere not just for the branch but to the america tire name itself. The lack of common courtesy to the employee is atrocious. I highly recommend you stay away from this place if the way the current sales employees. I personally felt the negative energy coming off of Edgar. There are more to name, but this branch is a group of ignorant beings who put the themselves first. I chose to do business with companies were they actually respect there clients; in lieu of the one i named who i feel was to either to lazy or just there to collect a paycheck instead of making sure my needs as a customer were met. Needless to say i will never be coming back to this branch and i advise anyone who is not a fan of being treated like a second class citizen to chose a different tire distributor or at the very least a different branch. They have failed miserably on 5 different cars of mine....... i wish their were puts in the stock market for individual branches, if i threw all my money on puts for garden grove Americas tire i would be able to retire alot sooner.STAY AWAY.......
Name: S**** L**
Date: 2020-08-25 23:41:21
Rating: 5
Comment: The guys are great. If you buy your tires there it us easy to get things like nails removed and patched.
Name: M******* M*******
Date: 2020-08-25 02:03:33
Rating: 5
Comment: Very helpful with questions and efficient. Our time did go over due to other car complications but that is not the employees fault at all. Easy process and would go back again.
Name: A*** S
Date: 2020-08-23 02:56:14
Rating: 5
Comment: They really know what they do and they understand the value of customer satisfaction. Plus they work fast. Knowledgeable, they offered me exactly what I needed for my travel van.
Name: C***** S*****
Date: 2020-08-07 19:51:06
Rating: 5
Comment: Customer service was good. Service was fast. Had new tires put on my granddaughters car
Name: D**** W**** 1***
Date: 2020-06-20 20:50:08
Rating: 5
Comment: Wow these guys are awesome. Spoke to Caesar on the phone and he impressed me so much that I came in immediately. Once they got my van in it only took in like 25 minutes to switch out all for my tires. And now I feel like Im riding on clouds. Highly recommend this place nobody beat their prices. And I mean nobody... Thanks guys keep up the good work 👍😊👌
Name: D* S*****
Date: 2020-02-29 01:34:34
Rating: 5
Comment: Had some nails in a tire, went here due to high ratings. Did not disappoint. Edgar was very helpful. Didnt try to upsell. Suggested a couple tires. We asked for something a little less. No hassles. Were in and out in 40 minutes. Would definitely recommend and return!
Name: O*******
Date: 2020-02-11 01:23:22
Rating: 5
Comment: I love this place. These guys dont mess around. Theyre very efficient. Great service every time.
Name: J******* p***
Date: 2020-02-11 00:56:22
Rating: 5
Comment: From my friend recommended so I did went there to replaced all 4 of my tires. What I can say this store with Customer Services very exceptional, staff took times to explained for you what is suitable for your car when times to replaced the old tires. They are cares and show you what needs to do when your car needs helps and the problems with the tires of your car happens on the road then what you should do? Over all I will come back to this tires shop if I needs assistance.Keep it up Luis and Raul guys are greattttt.
Name: w**** M****
Date: 2019-11-18 18:24:05
Rating: 5
Comment: Fast and friendly workers. Always ask for deals on tires. Worth the wait. Make sure to make an appointment of course.
Name: J**** O****** L**** A********
Date: 2019-11-08 23:57:46
Rating: 5
Comment: On my way back home I noticed one of my tire looked under inflated. I called them in order to ask an estimate, Juan told me they can check the air... Long story short, they inflated, checked and repair my tire by FREE!!.. I couldnt believe it!!! In fact I asked 3 guys where is to pay and I got the same answer.. I have nothing to say but THANK YOU!!!. Please keep your outstanding and professional service. Next time Im back to the US definitely you will be my only choice.
Name: S***** E**
Date: 2019-11-05 18:58:12
Rating: 5
Comment: Kind and fast service!
Name: S**** B*****
Date: 2019-10-17 20:01:36
Rating: 5
Comment: Great expertise. Great service. Friendly and knowledgeable. They will give you all options, and you made a well informed decision. Very friendly and effective time. Samson is the ROCK!!! Thanks for fixing my tires so I dont crash on the free way. Great quality at a great price. I drive 30mns to see them but so worth it!!!
Name: P**** M*******
Date: 2019-09-24 16:19:27
Rating: 5
Comment: Awesome job! I show up as soon as they opened and was out within 30 minutes.
Name: B****** F*****
Date: 2019-09-10 21:35:10
Rating: 5
Comment: Samson was very helpful. Its always a pleasant experience and I trust them to not just try and sell me tires if I dont need them.
Name: H**** S****
Date: 2019-08-18 03:06:12
Rating: 5
Comment: I showed up to this location minutes from closing with a nail in my rental car tire and a sleeping toddler and these guys were amazing. In less then 15 mins they had the tire checked and patched and had us on the road again. After a long day the last thing you want to see when you walk out to your car is it being flat but they made it a little easier on me. I will definitely use American Tire in the future.
Name: K*** M****
Date: 2019-08-16 22:17:24
Rating: 5
Comment: I had a very good experience here.. my first time here..... they were going to fix my tire free... and were so cool n friendly..... I got 2 new tires n a fix.. for a fantastic cost....... u should come in n check them out........ truly great folks!!!
Name: Y****** M*******
Date: 2019-08-09 22:07:52
Rating: 5
Comment: My family and I have been going to Americas Tire for years now. They give you great service, will change a flat tire for free, amongst other thoughtful services. I always get my tire pressure checked on a regular basis. They will send you text to remind you about tire rotations, which if you buy the tires from them, they will do for free. Great bunch of workers, with great personalities. The only problem I have with them, is they should address you as soon as you come in to the store. They should at least say hi Ill be right with you. I dont get that from them, I dont know why. Im hoping its not because Im a woman because that would really upset me. But you can stand there for 10 or 15 minutes before maybe somebody will say something which in my book that is not good business practice. Address your customers as soon as they enter the door, it only takes a minute, but it means everything to your customers! I hate being ignored!
Name: B****** H******
Date: 2019-08-07 22:46:58
Rating: 1
Comment: Today i took my car in to get my tires rotated,. I bought tires in February. They tell me my tire is low do to a patch that was put on my car, but i have not put any patch on my tire that i i bought from them, i obly take it to tbem.. so basically they sold me this tire like that becauze only bought and then tookit to get rotated oh and they said its not autherized with their company doesnt that seem fishy i have the insurance so they replaced it, but how about if i i didnt
Name: D**** A******
Date: 2019-07-31 22:34:45
Rating: 5
Comment: I came to this branch because I noticed a nail on my tire. They fixed it in no time and then I was told that its FREE. That was awesome, considering that I was told by their next door competitor minutes ago that it needs to be replaced. Thank you very much Americas Tire on Chapman in Garden Grove! 👍🏻👍🏻👍🏻
Name: C*** K**
Date: 2019-07-19 22:08:56
Rating: 5
Comment: Got a flat on our way to California so we called this place to c if they were busy. They had us bring the car right over. Marc was very nice and the service was fast.
Name: P****** L*****
Date: 2019-07-06 17:22:01
Rating: 5
Comment: Called ahead to see how busy. They gave me accurate assessment of time needed to mount tires on trailer. Customer service was first class. They went above and beyond to make my experance exceptional. Thank you americas tire.
Name: A***** G*****
Date: 2019-06-12 20:28:25
Rating: 5
Comment: Weve been with Americas Tires for years ~Mr. Kirby has a great Store, with a great Team, incl., who we met at the Westminster location ~They truly care about their customers, and we wont go to anyone else!
Name: J**** E**
Date: 2019-06-12 18:25:39
Rating: 5
Comment: Tire had nail in sidewall and screw. It is a 215/70 R16 and Americas Tires online website made it easy to find tire, how many were in stock and know what to look ask for. Drove in after using an emergency tire Seal and inflate bottle to try to correct, but air was leaking too fast so separated by the time I got to their driveway (photo). Anyways sales clerk was very friendly, told me they had 8 cars ahead and gave me estimated time for pickup. Did not push for upsell which was great, since I picked the cheapest $53 tire and already knew that next one in my size available was $90. My car was finished 20 min early. Got call and everything was done. Very clean and professional. Only drawback was hubcap was in trunk, but they did not see it to put on for me, I did not tell them so that is to be expected.
Name: G****** S******
Date: 2019-05-20 18:38:20
Rating: 5
Comment: Prompt service and courteous staff at this location. Parking is around back and cant be seen from the front, so be prepared for a wait if you walk in. I do recommend appointments for purchases. Ive been a customer of Americas Tire aka Discount Tire for 20 years. They are one of only two tire vendors I really trust.
Name: J****** H***
Date: 2019-04-23 00:43:38
Rating: 5
Comment: Last minute trip very packed today, but they held it down in and out 4 new tires replaced, very helpful. If you are impatient do not come here why would you want someone to rush with your tires, one guy was upset because he Wanted Americas tire to rush why rush a important job. Great service...
Name: B*** L****
Date: 2019-04-19 22:35:09
Rating: 5
Comment: These guys are the best! All of them have great customer service! I ordered tires online came in and then realized that I ordered the wrong size. I panicked because we are heading to the desert and needed new tires before the trip. They overnighted my new tires and when I arrived I felt that I was a priority. Keep up the good work! PS - I never write reviews. I’ll be back for sure!
Name: J**** W***
Date: 2019-03-20 17:02:27
Rating: 5
Comment: This particular location was very good at service this morning. I came in with a tire that kept going flat, and within about half an hour they found and repaired the leak, sending me on my way. unlike some other locations, they did not immediately try to upsell me on more and more expensive tires or anything like that. a different Americas tire location that I used to frequent until just recently made it a practice to guilt people into buying more expensive tires, insinuating that if you spend less that you dont care about safety. I was glad to see that that didnt happen here.
Name: S***
Date: 2019-03-01 18:55:10
Rating: 4
Comment: Got towed here. It is a business so they will sell you things. Fast, clean, and fairly efficent stop. I got lunch across the street and got a text while eatting that my car was done. The location is convenient. No complaints.
Name: M***** R****
Date: 2019-02-06 04:15:54
Rating: 5
Comment: Went in this morning with my husband to have a flat tire repaired or replaced, on my 2015 Scion XB. We have done business here in the past, and would not go anywhere else. The employees here are very nice and knowledgeable. They helped us pick out not only ONE tire, but 4 new tires a spare and 4 new rims. I really like how they look on my car. We absolutely recommend Americas Tires on Chapman Ave in Garden Grove. Thanks Guys! ☺ Keep up the awesome job....keeping us rolling and safe. 🚗🤗🚘
Name: W******** R*****
Date: 2019-02-06 02:36:59
Rating: 5
Comment: Ive been coming here for years. I always shop around for tire prices before I approached Americas tire center. There will always price compete from other tire shops. Most of the time they will beat the price and even Ive brought in quotes from online tire distributors they will still meet the price or beat it. Its always best to purchase the road hazard warranty. It comes with free flat repair and also lifetime balance and rotation on the tires. You always want to rebalance and rotate your tires at 5000 miles no matter what kind of car it is. Americas tire center should be the only tire shop really in America. I mean I dont know any other tire chain that can beat their price and give you a road hazard warranty. Its always best to buy from them because you dont know where youre going to be when you get a flat and theres always going to be a location somewhere around you. If you buy a road hazard warranty from a unknown tire shop youre going to always have to go back there. With Americas tire center youre always close to one.
Name: M***** G*******
Date: 2019-01-22 00:33:16
Rating: 4
Comment: Hi the guy in front desk, name Brian was friendly and spoke my language..!! It was great to know more all kind tires and prices. he recommended about my income good tires and price we got the deal 2 tire in front for now after we get more we come back for 2 more.!! The guy whom changed my tires was friendly too. Its good service in this place..😀
Name: J******* H*
Date: 2019-01-19 03:29:42
Rating: 5
Comment: Went to Disneyland for the weekend, one of our tires was leaking air on the way there. They couldnt repair the tire because the leak was too close to the sidewall, but did put on my spare with no hassle. I went back an hour later to get a single tire and thought I would be there for at least a couple of hours because of my place in line. Knowing it was my birthday weekend, I was given an amazing gift of being out of the shop in about 30 minutes.EVERYONE I spoke to was knowledgable, friendly, and VERY professional. I highly recommend taking your business here.
Name: B**** C**
Date: 2018-12-27 23:09:27
Rating: 5
Comment: Definitely recommend this place. Very professional and positive demeanor, work was finished expediently and the price was fair. Thanks!
Name: M*** P*******
Date: 2018-12-15 20:28:04
Rating: 5
Comment: Yes ..very awesome HELPFUL in the needs I get ins. On my tires all 4 of them.. ty theres no greater man them Mike..
Name: J** R***
Date: 2018-12-14 18:33:04
Rating: 5
Comment: I was on vacation and had gotten a screw stuck in my brand new tire (purchased from another retailer and had thier warranty). Aaron was curteous and fixed my tire fast and at no cost to me, even tho my tire was purchased from one of thier competitors.I will definitely be using this company and thier affiliates from now on.
Name: J**** G*****
Date: 2018-12-01 05:29:22
Rating: 5
Comment: Jonathan was extremely helpful and polite! Would definitely recommend this company. Everyone is very professional and friendly.
Name: W***** K*****
Date: 2018-11-24 23:52:37
Rating: 5
Comment: Drove from Utah to Anaheim. Turns out my tire had a leak. They were able to fix it for me within a few hours and get us on our way. Aaron who works there was wonderful to work with and a awesome help 5/5!
Name: P*** V
Date: 2018-11-16 23:59:00
Rating: 5
Comment: Great service from Marc, I also like that they text you when your car is ready
Name: B***** K****
Date: 2018-10-23 22:37:38
Rating: 5
Comment: I would not go anywhere else! Everyone that works here is awesome! These guys love their jobs and they know customer service. Thank you for taking care of my enTIRE family.
Name: J*** A******
Date: 2018-10-23 01:02:51
Rating: 5
Comment: Purchased some new tires and rims for my car. The process was smooth and easy. Marco helped me out and showed me a variety of tires to fit my budget. Couldnt be happier. Definitely ask for him when coming here.
Name: E***** B****
Date: 2018-10-10 19:18:22
Rating: 5
Comment: Excellent customer service and knowledgeable sales staff. Schedule an appointment you’ll be in and out in no time.
Name: T**** D******
Date: 2018-10-10 05:04:55
Rating: 5
Comment: Ive been going here since 1999 and I have never ever had a problem with service or products offered. Anytime Ive had to come in to get a tire fixed, Im usually in and out in under an hour. Any questions you have, the guys are great. They dont rush you and they make sure youre well informed with your purchasing decisions.
Name: J*** V** D**
Date: 2018-10-09 17:09:25
Rating: 5
Comment: Never regretted any purchase, likely six different sets over the last years, pretty fair prices with lots of personal attention. They put air in your tires on request in the back of building and fix fixable flats free with such a nice attitude. Always shop this place first, never go to ford of orange dealership any more with good reason.
Name: P*** a** C****
Date: 2018-10-06 18:36:07
Rating: 5
Comment: Great service! Highly recommend to anyone. Aaron Bracamonte is super helpful and gave the best customer service.
Name: D****** M****
Date: 2018-10-05 15:55:49
Rating: 5
Comment: Service is always top notch here. Aaron got us in and out very quickly and I ended up paying less. Thanks.
Name: E******* Z
Date: 2018-10-05 04:54:36
Rating: 5
Comment: Had low air in my tire. The technician verified the cause and found a small stapler enough to pierce through. They patched it right away. Thank you for great service.
Name: B** L***
Date: 2018-08-30 15:40:45
Rating: 5
Comment: Great place to get anything work or Tire related maintenance done, I love that theres always a free pull up in the back where they will check all your air pressure in your tires for free! Anytime! and send you on your way at no cost, also give you some advice on how much time you have left on your existing Tire, and make some very affordable recommendations with lifetime warranty and free rotation you can hardly beat this place! PLUMBOB-PLUMBING!
Name: L******* M*******
Date: 2018-08-29 21:17:13
Rating: 5
Comment: Great customer service. Even if it is a bit of drive but I always leave happy Everyone is always helpful..Fast and easy service.
Name: S***** R
Date: 2018-08-21 22:30:17
Rating: 5
Comment: This store is amazing. Both Johnathan and J.T are fantastic. I was stranded for 3 days in Orange and I went to this location to get a spare tire Johnathan was super helpful and got me a tire for a great price. The next day I went to get my tire put on and the tire didn’t fit so Johnathan got J.T to get me the right tire with no questions asked and J.T was very sweet and so helpful. If I ever have problems with my car I will definitely bring it to this location because the customer service is beyond excellent
Name: G*** A** G********
Date: 2018-08-11 01:30:49
Rating: 5
Comment: Love these guys, had a nail in my tire, they checked it out. Removed the nail and plugged the hole. Also checked the other 3 tires for any nail. All was done under an hour. Thanks American Tire.
Name: S***** F**
Date: 2018-07-31 14:03:56
Rating: 5
Comment: Took my granddaughter to see if she could get a credit card from a.t. and she got it, staff very helpful and professional. Thanks guys
Name: A****** G*******
Date: 2018-07-10 23:14:09
Rating: 1
Comment: Waited about a hr just for someone to speak to me at the front desk. Poor service staff sucks! only one guy and he is nowhere to be found for 20mins. I was next in line and he had people cut me in line screw this place horrible service go to 714 tires anywhere but here
Name: J** S***
Date: 2018-07-09 15:31:46
Rating: 5
Comment: Very good customer service and fast installations with reasonable price. I strongly recommend this place for tires
Name: T**** C*****
Date: 2018-04-27 19:55:33
Rating: 5
Comment: Had a small problem with my tire so I called in. Spoke to Chris, he handled everything in a professional manner. Appreciate the great and honest service. Cheers
Name: G****** S******* (**
Date: 2018-03-23 16:26:32
Rating: 5
Comment: American Tier survice is the best. They train their employees very well. They care about the customer. Highly recommend for anyone to take their car 🚗 for tier survice and rims.
Name: J*** S******
Date: 2018-03-11 00:43:59
Rating: 5
Comment: I had great service, and car drives so much better with new tires.
Name: M*** T*******
Date: 2018-03-09 05:04:06
Rating: 5
Comment: I went in because I hit a curb with my tire and had damage to the sidewall and I thought I needed to replace it. They look at it informed me the tire was just a cosmetic damage and told me I did not need a new tire. They were really honest and helpful.
Name: J*** P*******
Date: 2018-02-03 18:24:58
Rating: 5
Comment: My first time purchasing tires at Americas Tire, and I could not be more pleased. Jonathans professionalism, and high level of customer service, along with the speed in which my tires were replaced, was very impressive. I did make an appointment, which I highly recommend, since I have a feeling many people come here due to the excellent reviews.
Name: E**** M*******
Date: 2017-12-31 17:02:54
Rating: 5
Comment: Great service. I have been coming here for over 10 years for all my tire needs.
Name: A** N*****
Date: 2017-12-27 16:17:40
Rating: 5
Comment: Best costumer service I have seen. Always great service and never had an issue with these guys. They dont try to sell you anything you dont need. Will always keep coming back here. My passenger tire in the back got punctured and their warranty covered a new tire. It would have been about 200 for a new one if I didnt have the warranty.
Name: O*** C** T**** R*****
Date: 2017-11-11 21:32:33
Rating: 5
Comment: Very good customer service. Called and Mike answered very friendly guy. Told him how I was treated rude at another companys tire shop. He told me to come in and he would look at my flat tire and see if he could help. Come to find out could not repair the tire so had to purchase 2 new ones. Probably not the best price but willing to pay because if the service we received. So if you want customer service go here and ask for Mike. He was nice to us and hope he will be nice to you as well.
Name: D** H
Date: 2017-11-06 01:11:50
Rating: 5
Comment: Stopped by the Garden Grove store on 11/3/2017 about 4pm, I had time to kill rather than being stuck in Friday traffic back to the IE. Marc Torres Asst Manager took care of the nail in my 2 yr old new tire and saved me from buying a $200 replacement! They found 2 other nails and perm fixed it while I waited an hour which was perfect because the traffic was horrible anyways. I asked what the price was and was surprised there was no charge. Marc Torres was very professional and efficient. I really appreciated his help and also, Austin, who explained the additional nails they found. As he explained, we found another nail, that luckily wasnt stuck in the tire, but in the tread only - thank god. So Cal roads are just full of nails, and I am nail prone, so this was a huge relief that I was able to take care of this problem. If I lived in this area, Id be a regular and I appreciate the help of Marc Torres and Austin. Go see them if you have the same issues! THANK YOU.
Name: M*** G*******
Date: 2017-10-19 02:00:12
Rating: 5
Comment: Got a flat on my Hummer on my way home, it was already closing time. I didnt even get the tires I have on this truck from this store. Without hesitation the manager offered to help...they werent able to repair the tire because of the time.. but they were able to change my tire with the spare which was more than enough! When I asked what was the charge...he said it was their pleasure! The technicians didnt even want a tip from me! I had bought tires from this shop before and Ill keep buying tires from these guys again!
Name: T** S*****
Date: 2017-10-17 23:03:37
Rating: 4
Comment: Ive been buying fromn Americas/Discount Tire store since 1992. Usually fabulous store. I visited at a bad time as they were extremely busy.
Name: S****** A********
Date: 2017-10-06 16:02:47
Rating: 5
Comment: Made an appointment. Was treated exceptionally well. Friendly. Knowledgeable. Went in for tire rotation. In and out in about 35 min.Offered coffee and water.
Name: m**** b*****
Date: 2017-09-18 18:14:04
Rating: 5
Comment: There is no place better than American Tires. I have been using them for awhile I have no complaints just praises wherever youre going stop go to them. If you want it done right.
Name: B******* T************* E*****
Date: 2017-08-23 15:50:00
Rating: 5
Comment: Great mechanics good clean work environment and very friendly representatives and fast turnaround time.I really think these guys are hard working people I really recommend doing business here..
Name: m**** m******
Date: 2017-07-06 10:08:57
Rating: 4
Comment: Great service, the staff is very friendly and helpful ...i went to get new tires and it only took about an hour plus they helped me find the model i was looking for .
Name: A*** O*****
Date: 2017-06-29 23:07:47
Rating: 5
Comment: Been here about 5 times in the past few years. The staff are very professional and helpful. I am always treated with respect. They are usually very quick.
Name: P V**********
Date: 2017-06-16 05:59:10
Rating: 5
Comment: Excellent service, staff very knowledgeable and went out of the way to provide the tires I requested.
Name: B** M*****
Date: 2017-03-07 18:07:54
Rating: 5
Comment: I had a problem with my tire deflating while on vacation and they were able to get me back on the road in under an hour. Very nice staff.
Name: A**** G*********
Date: 2017-01-03 03:46:03
Rating: 5
Comment: Great customer service. Mike, the manager went out of his way to get me a solid deal. I would highly recommend this place to anyone and will go back there for all my tire needs.
Name: H**** L*** C*********
Date: 2016-05-10 17:24:42
Rating: 5
Comment: The employees here from the service rep to the garage guys were all on point. I have been a customer here for a few years now and nothing has changed. Ill be back whenever Im in need of tires, rotation or simply to fix a flat.. (for FREE!!!) Yes, thats right, they fix flats for free.
Name: A****** D*****
Date: 2016-01-14 15:55:14
Rating: 5
Comment: Bo helped me with selecting tires for my truck very thorough throughout the whole experience at this location and I started at the Fullerton location and the staff at each location were very helpful...Thank you...
Name: B*** D***
Date: 2016-01-03 04:16:31
Rating: 1
Comment: This place is a joke they rip people off. I came in to look for a simple tire until I change all 4 and they try to sell me a new one. They even try to have me get their credit card and than once I was approve all the sudden the tire I was looking at no longer was available and they wanted to sell me all 4 new tires for a price that is more than the dealership. I told them how is the one I wanted no longer available and they said maybe someone just bought it. They didnt even offer to see if another American Tire may have it because they were hard selling me for their store. Should a BS place and who ever thinks they are honest probably works there and is trying to fool people to go there and over pay.
Name: C*** P*****
Date: 2015-12-20 00:11:31
Rating: 5
Comment: Great service, I had a meeting to get to and they were able to her me set up with 4 brand new tires in under 45 minutes!
Name: M****** D*****
Date: 2015-08-11 18:05:26
Rating: 1
Comment: Terrible. Guy wasted my time and tried to have me get all brand new tires. If i had a tire machine Id change them myself and the guy didnt even tell me that they were different brand tires until I bought them and sat waiting for 30 minutes. Will never come back.
Name: t*** T**
Date: 2015-03-30 22:44:27
Rating: 5
Comment: I had a sets of yokohama tires that bought from somewhere else and worn out within the millage warranty. After I call yokohama, they refer me to Americas tire to do the inspection. AJ is super nice helping me doing the claim. I get my new sets of tire for very low price with the rebates and the yokohama compensation. They finished the tire change so soon even on Saturday and the online rebate system is so easy to use. So satisfied with their service. I did the same thing in BigOtire, after 1 week, still no response and the yokohama customer service said they never call them. And america tire help me called right away, just take 20 minus, finish everything.
Name: D*** B***
Date: 2013-10-09 19:16:24
Rating: 5
Comment: I got a flat tire while driving to Disneyland. Slapped the donut on and drove the rest of the way. I knew I had to take and afternoon while my family was at Disney to go get my tire replaced.Walked in around lunchtime. The guys were friendly and they literally started working on my tire on the spot. I was out the door in less than 10 minutes.Great service and very friendly!
Name: j****** s****
Date: 2013-10-07 22:26:14
Rating: 5
Comment: Best price in town. Free extras. 80,000 miles opposed to 40,000 across the street. $8 placement warranty to non reparable tires (per tire). Finished in 15 minutes. Able to recommend a alignment specialist for less than the competition. Thank you.
Name: K S********
Date: 2013-04-19 17:44:28
Rating: 5
Comment: I unexpectedly got a flat tire and made a last minute search and found this place. I came here based on the reviews. After calling and briefly explaining my situation they asked me to come in. Over the phone I was told they would repair my flat tire for free. Wow, FREE! I pulled up and they immediately took care of my vehicle. I was really in a bind and these guys really took care of me. They are truely an honest group of guys who are straight forward and provide one of the best customer service around! In and out within minutes. I highly recommend this place and would definitely return because although business is business, making a buck was far less important then the safety of my family. Our family is very thankful!A++++++++++++++
Name: S**** B*****
Date: 2012-02-12 03:09:46
Rating: 5
Comment: I went there today, the staff are so friendly and helpful they explain everything how it is and they take care of you. They are quick too.
Name: P**** S*******
Date: 2024-06-23 15:54:44
Rating: 5
Comment: I got my new tires from this location back in February, and I will always recommend Americas tires to anyone and everyone. Not only did I get a good deal, but the customer service was amazing. Keith helped me out tremendously from thread, to Americas tires services and certification.I recently went for a tire pressure check (which is just a drive up situation that takes about 5-10min) and the employee that helped me out was friendly and quick despite the summer heat beating down on him.You guys are doing amazing!