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Antonios Cucina Italiana in Dearborn Heights
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Dearborn Heights, Wayne County, Michigan, US
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Phone: +1 313-278-6000
Site: http://www.antoniosrestaurants.com/
Site: http://www.antoniosrestaurants.com/
Opening hours
- Monday:11AM–9PM
- Tuesday:11AM–9PM
- Wednesday:11AM–9PM
- Thursday:11AM–9PM
- Friday:11AM–10PM
- Saturday:1–10PM
- Sunday:1–9PM
Antonios Cucina Italiana in other cities:
Comments (199)
Amazing experience and we will definitely return. Got the Antonios special pizza, parmesan dip, chicken parmesan sandwiches, and stuff shrimp at our table. Everything was spectacular, hot, and fresh! That garlic bread! Omg so good! The drinks were amazing too!! Service was great and as fast as it could be for Mothers day! Very affordable. This place was worth the wait. Thank you for great food! My mom enjoyed her experience.
I ordered a village sub for carry out. The quality of the sub was poor and not as described on the menu. It was a couple pieces of ham and melted cheese placed on a crusty roll. It was lacking the tomato, lettuce and dressing. I was very disappointed. I expect better from Antonios.
One of my favorite restaurants. Everything is consistently good. Pack some patience if you visit them. They are short staffed and working hard to make your visit exceptional.
Food was incredible and was served fast! However, The Service lacked a 5 Star! My 5th time there. The Server did not have a personality with us and the wait was supposed to be 15 mins, turned into 30 mins. The Bus-boy was more responsive for our request because our server was not around.
Always a pleasant experience dining here. Staff couldnt have been more kind and considerate and the eggplant parmesean was to die for. Will continue to be a customer for years to come.
We were in town for a weekend visit and stopped by for dinner. It was an absolute pleasure meeting the owner and her son! The food was wonderful and the service was equally good!
We usually go downtown to one of the newer pricier Italian Restaurants...but tonight we tried Antonias because we wanted Polenta. It was every bit as good (if not better ) than those far more expensive restaurants. Every single thing we ordered was great. Polenta, Seafood Linquini, Gnocchi. The service was prompt and friendly. Plus I got free cannoli for my Birthday. :-) It was just a great dinner. We will definitely be back.
Horrible customer service, understaffed, inconsiderate staff. The food was very poor quality and overpriced. Tons of better restaurants out there that will be more appreciative of your buisness...
I was a member of a group of about 25. The menu was pre-selected. The food was well prepared and delicious. Service was excellent. All together an enjoyable experience.
Service was great but the food was plain not very tasty. I ordered veal and it was in a so called sauce, look and taste like it came out of a can. Needless to say I was dissapointed.
A very warm place, large families dine here , theres a lot of things that can remind you of Italy and the family gathering from the painting on the wall to everything, the food is great, worth the wait depending on the day of the week , we visited on a Sunday so it was a bit crowded, yet we still were able to get a table in no time due to the prompt service. I want to highlight the kindness of the waiter who attended to us and the other staff members, thank you guys. The prices are a bit unexpected but overall I still highly recommend it for a taste if Italy and the Mediterranean
Beautiful atmosphere loved that the owner came out and served us. Homemade bread and noodles the best
We were hungry for Italian while passing through Dearborn and this place exceeded all expectations. Old world Italian that was affordable and spot on for a relaxing evening.
We had our 1st date here and go back for our anniversary. The staff made it exta wonderful! The food is always fabulous, the bread is crazy amazing and the staff are awesome! Thank you for always making goods a wonderful night for us!
I really like the decor and ambiance. Since I usually order the same thing (vegetarian lasagna) I dont know about the other entrees. The bread is WONDERFUL, salads and ranch dressing, minestrone soup, and especially the wait staff are outstanding. I like that they give away beautiful wall calendars around Christmas time.
We have been customers of Antonio’s Restaurants for many years from eating in , take out, or a large group or just 1 or 2 people, at their Dearborn Height, Livonia or Canton locations. The food, service and cleanliness have been impeccable taste, waitstaff eating areas respectively, that’s lunch or dinner great prices too. Thank you all especially during these trying times of Covid-19
Our waiter didn’t come back to the table for like 20 minutes. We understand it’s short staffed so we didn’t make it a big deal. But then she walks passed us texting , getting herself a drink … keep in mind we haven’t even gotten our drinks yet . Before the food even comes out we decided not to dine there . In hopes maybe the manager would understand or offer us a different waiter , his response was “ I’ll comp the bill this time “. As if it was about the money . And comp what exactly ? We didn’t even get our food. It’s always an issue with this one . Always excuses , if you can’t run a business properly , let’s not use the pandemic as an excuse thanks .
The food is AMAZING! The portions are huge and for a very reasonable price. Their complimentary garlic bread is to die for!! The service is friendly and attentive. The restaurant is clean. This has become my go-to restaurant!
Just ate here three days ago, great food outstanding employees and wonderful place. I’d come here every week if I could! If you don’t like this place then you don’t like true Italian Food!! I highly recommend this place if you haven’t tried yet
I would give this restaurant 6 stars in I could. My wife, family and I have enjoyed dozens if not hundreds of excellent meals and service there since they opened. We make the trip from our Ann Arbor home because it’s worth it! Anthony, his Mom and family treat every customer as if they were part of the family. Enjoy!!!!
Emo is a wonderful, friendly and knowlegable server. The food was excellent and Emo made the night memorable.
Been coming here for years. Came for the first time in a while a couple of weeks ago. I was told I cannot bring in a baby stroller since it is a fire hazard. That was honestly the dumbest thing I have ever heard. I have been here with the stroller before, so I was super confused. My daughter is 8 months, so a stroller was needed. Also, the employees all seemed tense and unhappy. It seemed like there were a lot of issues going on between staff. Giving three stars since the food was good.
12-21-19 1st visit...Food & atmosphere are wonderful...waitress was Cold & uncaring if we had an enjoyable experience...cute, romantic booths by the bar but also possessed alot of server noise at their station nearby...not too pricey...I recommend it for good authentic Italian cuisine...Please give a thumbs up 👍 if this review helps you - thanks.
Lady on phone doesn’t know how to communicate on the phone. They don’t take timed phone orders. Long wait times over 45 mins for carry out. They always forget my stuff on carry out. Food is ok 👍
Excellent food. Attentive wait staff. Came highly recommended and stays that way!! We hope to be back.
Great food and customer service.. my friends were fasting and got their food right on time even though it was super busy, shout out to shantal & the hostesses..
Great banquet room. Food was good
Always the best Italian. Lasagna is my favorite. Very classy place for a date
Was looking for a new Italian restaurant to enjoy so I ended up here after a brief Google search. The food was decent, but nothing to rush back here for. I had the fettuccine alfredo with grilled chicken. My friend had the chicken parmesan.The fettuccine was cooked well, but the sauce was overly garlicky with some large chunks of garlic in it that were overwhelming. The chicken was good, but the sauce was a bit bland to me. It was decent but not special.I would go back and give it another try. Maybe Ill try one of the other locations instead and see if its any better.
Food was good but I ask for no olives on my pasta and I got olives I payed for extra cheese and ceazer dressing for my salad and got ranch confused 🤨
There were 10 of us , all adults, from Monroe, Rochester Hills, Commerce and Dearborn... Antonios was on top of it all ...great food, great service, No complaint whatsoever. Our waitress was great!!! handled everyone with a smile she gets 5 stars herself.... We will definitely go back.....
Ill start by saying that the food here is amazing; however, the atmosphere is terrible. Before you even walk into this place theres a sign at the door that reads no tank tops, or bum wear that was the first turn off. We, were barley greeted upon arriving and we felt super uncomfortable. Our waitress was very sweet and kind but i cant say that about the rest of the staff. The atmosphere isnt warm, welcoming or friendly. I wanted to give them 5 stars because the food is fantastic but this place needs a facelift and better training on how to treat their customers. When we were walking out the manager and another young lady were at the door and didnt even acknowledge us. I probably wont be returning to this resturant.
The food here is really good, the waitress was really nice and even tho they were short staffed we really didn’t have to wait that long for the food.The hostess on the other hand was very rude…she seemed very angry and spiteful. I hope the waitress didn’t have to share her tips with that nasty snarky hostess…To the owner: no I will not consider changing my review, here is the reason why:We came here for my moms birthday dinner, we called the day before and tried to make reservations and they told us no, because we had a party of 7, not 8. We were also told that we won’t need reservations because it won’t be busy on a Tuesday night. So 5 of us walk in, the hostess rolls her eyes at us right away and doesn’t even acknowledge us for a few minutes. Then instead of saying hello she says “…do you have reservations?”We explained to her that we were told we can’t make reservations. She rolled her eyes again and said “you know we only have 3 servers right ?” We asked how long the wait was, she said “I’m gonna have to go get my manager” she gets the manager who then tells us she can’t seat us until the other 2 arrive (the restaurant was mostly empty). Then the other 2 arrived and they said they still couldn’t seat us because there’s not enough servers.Bottom line, the staff just wanted us to leave. If it wasn’t my moms birthday we would have. We weren’t expecting our food right away, everyone and their mother knows about the worker shortage. We tried to prepare by making reservations and that didn’t work either. So if you are so concerned about your small business, get a staff that doesn’t get angry at people just for walking in the door.
Antonios never fails me. The meals are all truly authentic Italian food. We ordered raviolis and manicotti for our entrees they were so delicious. The garlic butter bread they give with all of your meals are the best Ive ever had. We couldnt resist getting dessert tiramisu is there all time favorite from there. I love Antonios. You should absolutely go.😋
Went for mothers day. Was very delicious. The soft, warm bread is amazing and their homemade ranch dressing just as wonderful. I got shrimp scampi with broccolini roasted spears. Very nice atmosphere. And waitress was wonderful and patient with us, since we had never been there before.
Im reviewing this place ONLY for the service because I did not get to try their food. We waited for about 5 minutes to get a table/booth and it was not during busy hours (probably 70% vacancy). Then when we got sitted, we waited about 5 more minutes for water. Then another 20 or so before we decided to leave because there were about 3-4 waitresses around that made eye contact but they never approached.I think if I have gone to Antonios Family Hair Salon for my first time then I wouldve gotten better service 😂
My girlfriend and I just left. Firstly the hostess was not friendly or communicate with us. After we waited for her to return we were finally seated. The waitress was friendly and prompt. The salad was basically just lettuce with dressing. The bread was very good. I had ordered the veal piccata. It was submerged in the extremely lemony sauce with very few capers. The veal was very tough like beef jerky. The side of spaghetti had no flavor and the noodles appeared to be the remnants of a batch. Just pieces. My girlfriend’s meal was good. Lastly there were two young men walking around with it seemed no purpose. We asked one to get our waitress and he didn’t know who it was even after walking by several times (creepy). On a good note the bread was delicious.
Antonios Cucina Italiana has the best Spaghetti 🍝 and Meatballs in the area. I highly recommend this place!!!
For over 20 years, nothing but the best! The Rugerio Family celebrates fine dining at its very finest. When You dont have time to dine out then carry out a couple of their calzones! Steak and cheese and a melenzane! Dont forget to order a basket of bread and some marinara and meat sauce!
Great food everytime we come here. Had a bad waitress yesterday, and by bad I mean very rude for no reason even though we waited almost 45 minutes for her to even come by. The manager was wonderful though and talked us into staying and served us and as usual it was worth it.
Food was mediocre at best. Party of 10 - we were not asked if we wanted a split bill. When we asked at the end of the meal to receive a split bill, the waitress refused and walked away. A manager approached us and proceeded to tell us it was our fault that we didn’t request the bill to be split, and “99% of tables don’t split bills”. He was extremely argumentative and unapologetic.I wouldn’t recommend, based on quality of food as well as the disrespectful and unprofessional treatment we received.
The first time I have ever eaten at Antonios was back in 2012 and that was a horrible experience and this is the first time in almost 10 years that I have come back to give them a second try and just as the first visit back in 2012 the food was still absolute garbage, only the bread and ranch was good, good because it was free unlike the expensive pizza which looked like a bird used the bathroom on it. The pasta tasted like straight up butter and cheese. The chicken was more dry than the desert king tut was buried in. Never coming back!
The best Italian food you can get at a restaurant, been going here for decades and never disappointed.
Very friendly love the staff. The bus boy very helpful and very friendly. Would recommend every one to come here.
We came in over the weekend the tall dark haired host at the front was so friendly and very pretty girl made us feel so welcome and if we did not know any better we would of thought she was our waiter too they looked like twins! Worked for us because we hoped the host was going to be taking care of us she was so great but the girl we got was equally as friendly and pretty great welcoming staff great attitudes especially considering how low they are of workers but at least they have good ones and of course best Italian food around my husband and I love Roman village and Antonio’s thank you for the great evening
This restaurant is absolutely horrid, this is the first and last time that’ll I’ll come here! The food had no flavor whatsoever and it was very cold. Frozen pizza would tasted a lot better then there so called “Margarita pizza” and this place is overpriced for terrible nasty food, and not to mention this place has the nerve to say they use fresh local ingredients when they clearly don’t! 140$ for four people definitely wasn’t worth it we all hated there silly excuse for Italian food.
Very good experience and the food was delicious. Our waitress was very accommodating.
We had our rehearsal dinner at Antonios, and they were wonderful to work with. They were able to accommodate our party, provided four courses of delicious food, and were decently priced. The staff always took time to take care of us personally and were happy to work with requests beyond listed menu.
Food was okay, staff was semi friendly, I pointed out our drinking glasses were dirty when we sat down to server and she filled with water. The patron next to us talked extremely loud, talked on phone loud as well. The decor is outdated and could use some tlc. Bread was greasy and not good, pizza was 7 out of 10.
Wonderful food atmosphere service love this restuarant would go again and recommend it too ☺️
Nice friendly staff. Food was good and served hot.
Love this restaurant. Always great food and service.
Everyone here has great customer service, Nick was my server, he told me it was his first day, i could not believe that, he gave exceptional service, he was really friendly and had a great attitude, he looked like he had been doing it for years, will defintley be back, now the lasanga i had was not the best, it was cold inside, and noodles were raw everything else was a 5 pasta fasouli soup was fantastic love this place.
Ordered carry out last night (11/7) at 5:00 PM. The “cheese” pizza didn’t have any cheese on it. It was just pizza sauce. Antonios used to be one of my favorites but that experience changed things.I was also left on hold for 15 minutes and the employee kept saying “please hold” “let me get a computer” “please hold”.
Delicious Italian food. Family-owned restaurant. The Pasta Fagioli soup is wonderful. Vegetarian items are clearly marked but most items can be made vegetarian.
Excellent food for my daughters graduation party! Thanks again for helping make our party a success!
Was in the middle of asking a question on the phone and the person I spoke to which did not say her name did not let me finish my question and said uh huhhhhhhh byeeee and hung upAs a regular customer I am so disappointed.
Even though they are owned by the same person, Antonios is not Roman Village. Since Romn Villa no longer delivers to my house 😔, I decided to get Antonios on my way home from work. I love Roman Village and figured Antoni would be the same, boy was I wrong. My Gnocchi was cold in the middle and tasted freezer burned and the sauce had no flavor. The bread was so hard it was inedible. My husbands dinner came with brussel sprouts that were swimming in balsamic vinegar. So disappointed, I will not be going back. The staff was really nice during my pickup, they are the only reason I didnt give 1 star.
Horrible experience. Food is definitely not the same anymore. This restaurant was known for consistency, but the last two visits recently prove otherwise. The waitress that was serving us really didn’t want to be there either, she was rude and disrespectful. Really disappointed in the management here.
Per usual, the carry out staff forgot an item on my order. This time, an antipasto salad. Called and was told there’d be a credit on my account. Last time they forgot an entire entree, and told me they’d note it under my name and would take care of it on my next order. What that meant…a $5 credit (I lost about $8 on that order and was inconvenienced).This time, the girl on the phone stated that they’d note my antipasto salad and I’d get “credit” for a future order.Very annoying and very common with Antonio’s Dearborn Heights.
I had to wait 1:15 min for 2 large pizzas. They told me 30 min and when I went there I had to wait over 45 min . This has been happening every week . I have been a customer for long time but in the last year their service is been bad.
A complete waste of time and money! I don’t know how this place is still in business! We payed 100$ for GARBAGE. Me and my friends had a terrible experience here, the pizza and fettuccine con pollo was bland and DISGUSTING. Avoid this place at all costs and please go somewhere else! This place is over priced for nasty food, cold food please take your business elsewhere, I wish I did.
Service was good but the food was horrible. When the food was brought out, it looked like the chefs made it without caring about any customer. Alfredo was alright but barely had any shrimp, maybe 5 or 6 pieces. The salad had no croutons, only 2 pieces of cucumber, one small tomato, and was completely drained with dressing. The bread was good as always but that’s all. The plates were also dirty which really worried me. There was no 6 feet distance with the booths especially since COVID is still high in Michigan. On top of that, they made me wait 30 minutes when I arrived and when I tried calling for a reservation, they put me on hold and ignored me. Won’t be coming here again.
The staff is always friendly with a smile and a quick glass of water. The bread is to die for, and the rest of the food is heavenly in its own right. We love the Veal Parm, Chicken Parm, Fettuccini Alfredo, the gnocchi and so much more.Tonight we celebrated my dads 76th birthday. Even though this year hes celebrating with mom in heaven, we couldnt NOT to go Antonios! Its family tradition!
Came in with a friend on a Thursday evening. The ambience here is cozy: ideal for date nights or a family dinner out. Diane was our lovely server. She was genuinely friendly and professional (THIS matters! :). The clam linguine was mildly seasoned (I admit that I’m used to a kick in my food lol) but still very full flavored, and somehow deliciously better that second day. Antonio’s Italian bread is probably the best I’ve eaten at any restaurant, thus far.
If I could give this place a zero I would the food was all cold, bland and straight up dreadful! This restaurant is all hype, I had the fettuccine con pollo and it was very very bland no flavor whatsoever and it was ice cold !!!! And this restaurant had the nerve to be extremely overpriced as well, my bill was 100$ for three people and we were all extremely unsatisfied! STAY AWAY AT ALL COSTS THIS PLACE DOSENT DESERVE YOUR BUSINESS
Amazing homemade pasta!! I have been going here since I was a kid...and the pasta fagoli soup ...OMG!! 1 of my absolute favs EVER!!!
This was our first time going there and it was a disaster. We were told our order would be ready in 20 minutes. I waited 10 minutes before being addressed and the woman told me to move to the side of the building another 20 minutes went by and they finally came out with our food. Only then they told me that the woman taking orders thought my order was going to be picked up at 2:30 a full hour after I was told to pick it up(this could have been said the first time she came out). The food was mediocre at best and the portion sizes were terrible for the price. Their paninis are ok but so are jets pizza for half the cost and half the time. The side salad was literally a handful of lettuce tossed in a box. And some dressing on the side. I will not be a returning customer.
Love the bread and food is very good. Wait staff is a little slow though. After food came to the table she never checked on us and took awhile for boxes and bill.
Absolutely amazing! Went there with my wife and daughter to break our fast during Ramadan and our experience was GREAT. They offered us dates to break our fast and even asked us when we would like our food. The staff was great and made sure all food was out on time and fresh. Thank you so much for catering to the community and welcoming all people with open arms. The best bread and best Italian good around!
Good was fresh and tasted great! The food came out really quick too. It was our first time and we’ll definitely be back soon.
I have been going to Antonio for 25+ years. The last couple of years they can’t seem to get my order right. I ask for light cheese, they give me extra, I order a large Greek with dressing on the side, they send me a container of oil, they forget things etc. they didn’t send our bread. when we call, they promise to have the manager call us back and we get nothing. Terrible business. I’ve also found flies in my food twice. First time in the restaurant, and another time in my salad when I picked it up. Someone needs to fire management.
You got Grego good Luncheon Good Staff plus FoodThe Steak & Cheese Calzone is Good would Come Back they have good Bread before the Meal
So grateful for Antonios- it has become my go-to place! Over the last year we had multiple large parties and have gotten catering from them each time. The compliments about the food are endless (especially their bread)... the staff is so friendly and organized ... nothing was ever missing in my order... & the food comes out HOT!!
Five stars isn’t a high enough rating for Antonio’s !!! I have never had a bad experience and the staff is, always so friendly and so are the managers.I was there Tuesday with my friends, and the manager Rachel I believe. Was so nice and made us feel like family. She was very well informed, and because of the information. We have decided to host our baby shower here in the spring.
Walked in with a party of 5 and stood there for ten minutes without even being acknowledged by the hostess. My daughter asked (tired of being ignored) if we could be seated. The hostess responded with no... so ofcourse confused we asked do we seat ourselves? The hostess responsed with oh theres wait we ofcourse had to ask how long finally she says 30 mins..... why not tell us when we walked in? Why is it like pulling teeth trying to get basic info about eating at this place? Lol whos relative is the hostess? Was my first time and ill never be back. Never experienced something so unprofessional in all my life at a restaurant. Edit: Also read through reviews and the unprofessional comments back from who ever monitors the google reviews. So i look forward to the response arguing that they do nothing wrong🤭 someone said they got flys in their food twice and the response is we dont let the flys in the building 😆 whattt🤦♀️
I think I got less pasta and less salad in my carryout order than I would dining in, but the food tasted good and Im glad to see they still seem to be busy!
We had a good sized group here and the service was prompt and efficient. The food was good. Im a foodie and there were some areas they could improve but overall it was wonderful. (Improvement: their chicken in their fettuccine was colorless. Id suggest adding some grill marks, getting some caramelization on it before mixing with the sauce. Their gnocchi was very small which made it a bit gummy.)
I called to place a carry out order, was placed on hold. After being on hold for 5 minutes, the call was disconnected. I called back, was placed on another hold. After 10 minutes, the call was disconnected. I have called back 3 additional times to place an order, and each time the phone call is disconnected. A simple, we are extremely busy, please call back shortly l, would have sufficed. It is safe to say I will never be returning.
The entire staff worked awesome together!Very attentive to our party, as well as others dining!Sophia was amazing!
It was my first time at this place and there was a hair in my food. I showed the hair in the food to the waitress who called the manager who came by and inquired about the incident 😆 and didnt even apologize so I dont know why she came in the first place. I didnt cause a fuss and paid but this was terrible customer service. Never going back.
The food here is so very good. The salads and also the pasta. Don’t forget to order the tiramisu for dessert, which is my favorite. The staff is really great and definitely makes sure your order is exactly what you want. My favorite restaurant
We have been a long time customer of this restaurant. Today, will be our last. My family and I went in to have dinner and we waited for over 30 minutes and no one ever came to take our order. Numerous wait staff walked by us and served the surrounding tables but we were ignored. After 20 minutes I finally went and asked for a manager and they asked what the problem was. I told her and she said she would send someone over. 10 minutes later no one still showed up. Finally a waitress did and asked if anyone had waited on us (even though she was one of the staff who walked by us repeatedly). We said no but that we were leaving. My 4 year old niece walked out saying “But we didn’t eat yet!” The hostess was not any better. We asked for a booth that was unoccupied since it would be a better fit with a child. She rudely said “no.” This was a terrible experience and I would not recommend this location.
I’ve been coming here my family for nearly 2 decades. Whether it’s a random meal or a special occasion it’s always the same: perfetto! The service and food is amazing at all locations but the Ford Road location holds a special place in my heart. My mother, father, grandmother, and I, have been coming here for ages and we’ve always been coming back and leaving with nothing but smiles.The gnocchi Rita, the baci, chicken Antonio, Spaghetti Alla Stuart and Carbonara “Alla Bocelli” (prepared by Andrea Bocelli himself!) are items we’ve been ordering for YEARS and have never disappointed. Also, definitely try the chicken pastina soup as your starter! A classic.Lastly, my nonna is a hard lady to impress so if she’s been coming back for this long, they are obviously doing everything right lol. Thank you all, from management to staff; we have only ever been extremely happy with every dining experience for ages, I appreciate that so much!
I came here for the first time with my family on Super Bowl Sunday! And I was beyond pleased with our meals and service! I ordered the linguine palomino and it was superb! The manager, Rachel, was so sweet and came up to see if we were enjoying ourselves! She made us feel like family! Thanks to her we came back again on Friday!
Absolutely love the fresh bread with a dish of olive oil vinegar and Parmesan cheese and the owners make you feel like you’re part of a family that’s real nice
Long wait times waited 45 minutes for a large pizza. Staff didn’t even apologize workers were rude!!! Hire better employees than kids!!! Can’t get carry out or walk inside to get your food, it’s curbside only or dine in. Oh how the mighty have fallen
Very accommodating to us fasting and the food is delicious.
The seafood manicotti is excellent. Service is good. Dont like the fact that I cant get reservations for groups under eight.
If I can give this 0 stars I would. I ordered just bread, they told me 25 minutes. I got to the restaurant after 25 minutes still not ready. I ordered at 7:11 PM. Order was still not ready and it was 8:10. I called to ask for a refund and I heard the man on the line say “ok”. No apologies no nothing. Horrible experience never again.
Wife and I have been here twice now and should have stuck with it only being once. The flavor of the food is decent which is why we gave it another chance, but both times were left with unpleasant feelings leading us to the restroom by the time we get home 15 minutes down the road. This tells me there is either cross contamination or dirty cookware/ plates and silverware.
Best Lasagna ever I enjoyed it a lot
The owner mark was extremely rude I had a horrible experience with the food not being fresh which caused me to have food poisoning which I was diagnosed by a doctor and I explained that and mark had to say I was “misdiagnosed” and stated we are accusing him of his food not being fresh and all he wanted to do “was defend his product” instead of simply apologizing for the experience me and my friend had! He ended the conversation saying he’s not willing to do anything for me and I can go do what ever I want because “you didn’t get sick from my food”!
Absolutely the best Italian Food in the world.Everything is Excellent
The place was very busy, we went on a Friday night at 6pm. The waitress did the best she could but everything seemed a bit delayed. The pizza, salad and bread are delicious! The chicken parmesan is a big portion however it was very bland, same with the lasagna. Definitely stick to pizza and salad!
Had a very poor experience at Antonios on 8-24-19. Started off with dirty glasses and silverware, progressed to finding a live bug in the Antipasto Salad,told the manager he apologized and took the salad away. Then we got our meals. One Lasagna was cold inside another one was warm. The Manicotti was warm inside as was the Shrimp pasta. This was the tipping point as all 5 of us got up and left. Even though we werent charged for any of the food, we still tipped our server because she wasnt at fault. They made no effort to try and make amends by offering us any fully cooked meals. How extremely disappointing this experience was!!!
This place is a classic, super old school cooking here and everything, I mean everything on the menu is delicious. Its like home cooking, a blend of cultures. The staff is always friendly and they really know the balance between being attentive and being annoying if you know what I mean. Definitely will continue to come back. And hey, if your not in the mood for Italian, try the Sushi place next door ;)
I would like to start my review saying that the food and wait staff was good; my problem was with the manager. My company has been coming here for the last 4 years for our annual Christmas party. We had an issue with a few of our employees not being able to make it this year. I tried to talk to the manager (Brandon) and see if we could work something out as we had prepaid for the meals. He was unwilling to work with us and had a bad attitude about it. His customer service skills were lacking. We had tried to small talk with him but he had no personality or sense of humor. Someone in his position should be able to interact better with the customers they are serving. His job is to ensure that the customer experience is up to par which it was not and he was unwilling to do anything about it.
Had carryout yesterday had the lasagna and Im sorry to say it was the worst I ever had no ricotta cheese and awful sauce! My wife had the carbonara and the menu says made with pancetta when what it was clearly made with bacon pizza topping. I know cause I used to work at a Jets. I get it pancetta is expensive just be honest with us otherwise it wasnt bad. Im not buying the owners response to this review Ive had pancetta numerous times and that wasnt it no need to lie to your customers sir! So its -1 star for dishonesty.
Yesterday, I ordered stuffed shrimp from them and it was AWFUL.Burnt and there wasnt much I could do to get around the overcooked-ness.It was very disappointing; Id had it last year and it was cooked perfectly.I may not ever go back there.I hope the owner or manager sees this and makes sure they do better.🤦🏾♀️🤮
Good lunch spot. They had a fantastic deal that I think the waitress told us. Buy one full price, get another entree for 0.55. The only reason I say i think was it was pretty loud in there, even for the lunch hour and I ordered the pizza of the month. Its a strong pizza for an Italian place that puts more emphasis on pasta. I had the Sicilian pizza with peppers and sausage. It was baked perfectly. Overal, friendly service, great prices, and good food that is perfect for lunch or dinner and your family
Enjoyed the food and the room. Our waiter was professional and quick to refill our glasses and the bread basket. I had veal parmesan, Cesar salad, and a side of spaghetti with meat sauce. Excellent! Not too overly spiced or salted, good fresh flavors. Im a big fan!
Been coming here for years. Decided to put a review today just cause it was my moms birthday, waitress gave us some free desert. Food was great as usual. Get the big ranch, you wont be disappointed. I got manicotti and my mom got the ravioli Florentine. Those are my go-tos.
Server was awesome but very disappointed in the food. the chicken noodle and bread where the best part of the meal if that tells you anything. everything was flavorless no garlic no onion flavor $90 down the drain
Never going there again. Gave me the wrong order. And they made me overpay for nothing but bread...
Went there yesterday to celebrate for my birthday. Just a quaint dinner with my husband and I. The food was better than my last visit, but I gave it 1 star because of the overall dining experience. The decor was super outdated and dingy. The carpet was faded and dirty, the padding in the booth seat was flat, and the waitress was---Diane. She looked like we were bothering here every minute. We still gave a tip because we know she gave a service but still I could have gotten the items faster in the back. Always looking like she was judging me when I asked for well-- anything. I wanted some bread to take home with my to-go order and she said she would go in the back and add some bread to what was in my basket. I said ok thinking maybe she was coming around and being nice because we were leaving but it turned out that bread was old. Dont see myself going back for a while. The sad part is that it was to celebrate a birthday that was well deserved and the dinner experience was well-- unforgettable. Very sad. I remember the ombiance of when they first opened. Were long time customers.
I love this place. The food is great. The pasta is soo good. I love their alfredo sauce too. Get some on the side to dip the bread in YUM. I dinged them one star because sometimes the serve isnt the quickest or the friendliest but it doesnt keep me from dining there. Also some wine specials would be nice.
Absolute worst service. Ordered pizza and had to wait over an hour. The food here is sub par at best. Dearborn pizza, sals pizza, are all better options.
Absolutely my favorite place to eat! We had our wedding shower here, couldnt have been happier. This is a regular spot for my husband and I to eat! I highly recommend the food to everyone....I thinks its very reasonably priced, you get big portions. AND its fresh!
They need to greatly improve their pickup service. Only had one person handling over 15 cars waiting in line. By the time you get your food and get it home its cold. $50.00 way overpriced for the value sorry to say. Antonios used to be my favorite but not after my experience today sad to say.
Glasses and silverware were dirty with hard specks on them, the four people in our party who ordered chicken were not happy...chicken was disgustingly dry and seems frozen and re-warmed (not cooked fresh). For $20 a meal, we expected better food. Manager credited two meals reluctantly after giving attitude and stating he tasted a piece of chicken off one of the returned plates (gross) and said it was consistent with how they always prepare it. Dont order the Chicken Antonio, chicken fettuccine or chicken angel hair pasta. Not going back ever.
Great food great place. I really wish you guys offered delivery.
Great food and great service, but ...1) every time we go we have to wait until a table clears. I know this is a size issue, but maybe they could at least add chairs for the people waiting?2) the spaghetti was so plain. It was just spaghetti noodles with tomato sauce. I had to add a bunch of salt and pepper on it just to make it taste okay. Expected more than this disappointment.Otherwise, everything is good. Waiters/waitresses are nice, food is delicious. Except for the spaghetti. Dont get the spaghetti.
Our waitress was horrible! Angela at table 29 was not attentive and she did not even offer any desserts! As the other waitress offered another table! Then when my bank sent me a fraud alert and locked my card (because I don’t usually spend that much money) she asked if my card was a gift card! And the card is clearly from a major bank! I felt so disrespected and I don’t want anyone else to feel the way my group and I had to feel! I will never be back!!!! Even if the food is good....
I planned a co-workers retirement party at Antonios. Our group was larger so we were forced to do a banquet. The food was just ok, one of the waitresses was terribly rude and had an attitude from the beginning. The manager was rude and had zero people skills. The worse part was at the end when I was told I would have to pay for the 4 people who didnt show. I am familiar with the restaurant business and understand they provided bread and salad for these 4 people but to make me ORDER 4 meals and wait as they PREPARED them was ridiculous. I offered to pay for the sides they provided but they wouldnt reason with me and their response told me this is a scam they pull often. To top it off I was charged 20% gratuity on my carry out meals. I also never received all of the meal I paid for with those 4 carry out orders. They made a bad impression on people who eat out for lunch and organize work parties on a regular basis. I have another retirement party and a Christmas luncheon that I will plan elsewhere. Antonios has clearly become too big for their britches and does not need my business or yours so I recommend you take your hard earned money elsewhere!!!
We had a party of 14. The 1st waitress was hit and miss with taking orders. We would see her and then if we needed something we would have to ask whomever we found. They appeared irritated that we would even ask them anything. The second waitress was obviously overwhelmed. When she asked us what we wanted, she said we would have to wait. Several minutes later our original waitress comes back. The food is usually pretty good. I cannot say that about my order. The restaurant is older (ie carpet and chairs look very well used). The bathroom is updated. The one in Canton is better looking. I will only order food from here.
We have been going here for 6 years. The last few times have not been great. We ordered take out on valentines day. 2 orders of calamari and 2 pizzas. The calamari was greasy and fishy . We ended up getting sick.
Ordered catering from Antonio’s through restaurant connection (separate review great service though). We have gotten the catering for groups of 20+ several times with wonderful results. The rolls are super good and salad was great. The gnocchi with red sauce was very good. And both chicken Marsala and chicken picatta went over well with the group. Sausage with hot peppers was very good but it is for real spicy so be prepared. Customer service was flexible and friendly helping us out with special requests.
Ordered a raw tray of Lasagna to cook the next day. No cooking directions so I asked the staff to find out. They gave me a scrap of paper to cook at 350 for 30 minutes. Next day I went to cook it and thought that sounded weird, but proceeded to cook. After 30 minutes it wasnt even warm. Continued cooking while my 15 guests waited for dinner. After another 20 minutes we started raising the temperature to get it to cook. Finally put it at 450 and it finally was finished after over two hours of cooking/waiting. Luckily my guests didnt get too unruly. Final product was okay, but Im sure it would have been great if cooked properly. When I called the restaurant and suggested they should have printed directions, the first manager I spoke to was sorry. Next I spoke with the General manager, Brandon, who implied that I had heard the directions incorrectly (still have the piece of paper) or had put in the freezer (of course not)...my fault at any rate. Didnt seem to matter that it put a dent in my party. Not even an offer of a discount on my next order or anything. Maybe $60 is nothing to Antonios, but it is to me. Guess they didnt want to make me happy...must not need my business.
If you love pasta you will love Antonios. Great menu of classic dishes and huge variety of new dishes to try. Their bread and ranch is legendary, and you cant go wrong with a pizza or calzone. We regularly get take out and will dine in during special occasions, the food is always FRESH, you can just tell it comes out hot and always high quality. Well be back soon for a party and cant wait!
I am not a big Italian food person, but i love to eat here. the make the best pasta I have ever eating anywhere. The flavor of the food blow you mind. you feel like you are at your grand mother house eating. the service is great you will not need for anything. this is a perfect family place to dine.
Flat out one of the best Italian restaurant. House salad dressing awesome, Lasagna awesome. Even the Ice tea was right. Suggestion Make sure meatballs and Italian sausage are warmer than room temp. This place deserves a better bread to compliment their awesome food. Pizza doe bread is ok but leave that to the amateurs.
I always have a great experience here! This restaurant is a staple for me. They have great food and the sweetest staff.
They charged us $650 for five pizzas some drinks and when we asked them to cut the cake that we bought they charged us $.50 a slice and there was 18 of us. This place is way to over Priced for the food that they served us they fed us cold pizza they fed us small salads with no bread when we always ask for bread. And when we spoke to the manager he was racist towards Arabs Charging us more for what we originally agreed on $15 per person for everyone that’s reading this I’d rather have you spend your money somewhere else then this pathetic place they think they’re the Best in Deerborn but they’re not we could’ve spent $650 at Elsewhere it would’ve been worth it this was not even worth 100 bucks In my opinion. This is a crime in itself
I wonder if the bartenders still store things in the ice bin that the servers use for the guests beverages. Such as containers of milk and ice scoopers that EVERYONES hands have touched. Very unsanitary and against health code regulations. Makes ya wonder how many other health code regulations are being violated that aren’t out in the open.
Overall a horrible experience. I placed an order for delivery. The food came in cold and not fresh. Got charged 12:75 for a small pizza and was disappointed in the quality. Didn’t even include any sauces when the order was over 3 dollars. Would highly recommend not coming to to horrible restaurant.
Vary good food and great staff.
Pizza and breadsticks are always good..tried their pasta dishes on two occasions and I found them bland, only took a couple bites to satisfy my hunger. The interior needs an upgrade its a bit outdated as well as their dessert menu. On the weekends expect to wait at least 30 minutes for a table.
The food was fantastic as usual but after a 12 minute wait we had to ask someone if our server was going to come and take our drink order. Ive been visiting Antonios for 25 years and always enjoy the food. It was a bad experience but Ill be back again sometime.
Great food + great service winning combination
Excellent food, large portions, great service.
Always good food love the bread especially
Came in today and host was extremely rude and unprofessional. The food was bland and bread cold. Honestly very upset. I have been coming here since I was a kid and a lot has changed. If you want Antonios I highly recommend the Canton location, every time I’m there I’m treated like family.
Amazing service and fantastic food.Service: I went to dinner with my toddler and my mother in law the other night. Let me say, this place is not actually a kid friendly place. No crayons or kid stuff. Thats fine by me, I can work with it. Whats amazing is that the server was on the spot with our service and was accommodating to my toddler. A smaller spoon would have been helpful, but not the end of the world. When my small one was done with us and ready to run, our server brought cheque immediately.The food. Omg. The food was amazing. Perfect alfredo sauce on my fettuccine, my toddlers pasta faggiole soup was tasty, and the gnocchi (with a yummy meat sauce on the side) were perfect. Definitely will return to try different options.
We used to eat there all the time when we lived in Dearborn, was in the area this past Friday night 11/16/18 and had the worst experience ever there. Poor service, hair in salad plate, server forgot 1/2 of carry out and never offered any type of discount. My husband asked to speak with a manager and was told we’d have to wait. Very disappointing.
Love this Antonios! A family friendly place. whether adults or kids, people like to come here to try out the delicious italian pizza and the Serve fresh bread 🥖. Best pizza 🍕, salad 🥗 and pasta. Besides, dessert 🧁 is available. I had a good experience, the staff really helpful and friendly, to make sure we’re provided the good service, the staff check our table every time to make sure we’re ok with everything. Really concerned about their customers’ satisfaction. The wait time usually 15 minutes. It is Usually crowded in the weekend. This place can be for family gathering and occasions such as birthday 🎂 graduation, business meeting and other events can be held here. I highly recommend! And I will definitely come back ! 👍🏻
We have been going here since we first got married . In the beginning we ate there 2 times a week . Always loved the food is great! I wont eat Italian anywhere elce if possible. Once you eat Antonios you will never eat better Italian food ever. Highly recommend ❤
Our family has come to this restaurant for a few years now and we have always had (for the most part) good service & great food up until yesterday. It was around 8 o’clock when my husband got off of work after a long cold day of working outside, he came home and just wanted a good meal! I ordered a meal from Antonio’s for him, just a simple spaghetti dinner and a small salad that came with it. After driving 20 minutes from home to go get it, I pick it up after waiting 10 minutes in the carry out section and nobody came to the desk, waitresses and waiters passing by, looking and not sending anybody up to help me. I finally walk up to the hostess and ask her to plz send me someone because I’ve been waiting for my food and by the time I even get it home, it will be cold. I finally get the food and get home. As we sit down to eat our dinner, my husband has already taken like 2-3 bites of his salad and come to find out, there was a bug crawling around in his salad. It was jumping, and making a weird noise. So I get up, take the food back and the owner comes to talk to me as I asked for him too. I went in there very politely, ( as unhappy as I was), and the owner gave me a sorry excuse of “ sometimes this happens on occasion with our salad because it comes from a farm, I mean I can just get you a different salad.) UHM EXCUSE ME?! Who has an appetite for another salad after they found a bug in the first one? I get it, it DOES happen sometimes but what kind of owner ( being a big business ) tries to justify the circumstances?! If anything, being an owner you should care more about your customers. At that point, I wanted a refund for the meal I had purchased considering how much of a jerkoff he was. Therefore, any who eats here make sure you find NO problems with your food because if you do, this lame excuse of an “ owner” won’t try to make it right. Very very disappointed. Will never return here ever again. Double check your menu item to make sure it doesn’t come with a “ side of bugs!”.
We got a steak and cheese calzone and an antipasto salad everything was very good but I do think the prices are a little high
Have gotten into the habit of ordering takeout from Antonio’s and have never been disappointed. Cannot speak to the indoor aspect, but their food is always hot for carry-out. Favorites include pasta fagioli soup, cheese ravioli, and their to-die-for breadsticks! Their ranch is incredible!
Have been coming here for years, the service is continuously declining. We were here for a soccer gathering and they refused to give us an extra table to accommodate our party. They ignored us and continued to seat other people who were waiting although we were already here. Other customers saw us standing and offered us their extra chairs that they weren’t using, so we basically took care of ourselves- mind you I’m also 6 months pregnant carrying chairs to our table. The waitress continued to speak in a rude manner and put her hand up in my face saying “excuse me ma’am” trying to get me to stop talking. I’m honestly sick of this service and will not be returning here again.
Probably the best pizza Ive had in the area. Never dined in, always gotten take-out and never had a problem with service. You can taste the fresh ingredients, much better than the chain restaurants. Very good meatballs, a single order nearly makes a good small lunch with a salad. The calzones dont have sauce in them, which I like as it doesnt get overly soggy and you get a good size side order for dipping. We also always order extra marinara, tastes great on pasta at home. They do also substitutions for toppings but ask that they read it back to you and check before you leave. I have had one order that the substitutions were seeing. But they made sket to replace it. About the only regular downside is they can be a bit on expensive, especially after adding on sides. But its not that much more than some of the chains fire just the pizza, and is definitely much better quality.
I have been coming here for past 8 years for all sorts of events, occasions, and celebrations big and small and It has always been an enjoyable experience. The menu is mostly italian cuisine, yet diverse enough to accommodate picky eaters as well as special diets and health options. Nothing on the menu is overpriced and you never walk out feeling hungry.P.S. dont bring close friends and family here unless you are ready to destroy your relationships with them over breadsticks.
Friendly staff and great food. I ordered the fettuccine alfredo with grilled chicken and I have to say it was incredible. It has a comfortable atmosphere so you dont feel uncomfortable if you arent wearing dress clothes.
Wonderful flavors and good service
Never ordering carryout from there again. Every time I place an order over the phone I end up waiting 35-45 minutes AFTER my pickup time. That is ridiculous. Today I placed an order over the phone and ended up waiting 1 HOUR AND 10 MINUTES AFTER MY PICKUP TIME. I have been going there for years. It never use to be this bad.This is the last straw.
I ordered a carry out.some bread and ranch, they said it should take 10-15 min and it took about 34 min for some bread. I am extremely disappointed and will not be coming back to this place ever. And the manager Monica, not even an apology for the delay. Just an attitude.
The salad had way too much dressing. Ask for it on the side. The big kisses was great. The cannelloni was ok. Too many people on their loud cell phones watching movies and playing games. Cell phones should be ban from all restaurants..enjoy the company of your family and friends.
The food is wonderful! I have been to this restaurant 4 times now and would definitely go back again for the food; however every single time our service was terrible. The first time our server was rude, the second time our server disappeared (for seriously 30+ mins I had to track someone down to get a refill and ketchup), the third time it took 15 mins to get drinks, and the fourth time the server never came back with bread and took like 15 mins or so to get a drink. The worst part is every single time we had a different server too. They were all very slow and the first one we had was very rude as well. The food is keeping this place going very poor management.
I’ve had so many problems with this location and Everytime I mentioned something it’s like they don’t care what you have to say. Their customer service is always horrible especially when you place an order over the phone they’re always rude. The last time I ordered which was today, I called and asked if I could place an order and pick it up at e certain time. First of all Nicole that’s who answered the phone was very rude and was rushing me to get off the phone. Second of all we got there and the order wasn’t ready so we had to wait 20 mins and when we said something they didn’t care as always. We will never come here again and we will make sure all of our family and friends don’t support them. Terrible!
We always order. or eat in the restaurant but this time i order specifically well done pizza and wasnt when I complain to Monica she have smart mouth like I am trying to ask her free pizza I paid for my pizza all I want it well done how hard to take a complain.and fix the problem .
Ive eaten at the one on Plymouth several times and Ive never had a complaint went to this location and I just seen the atmosphere was a little rushed and my food wasnt very good I dont know why maybe it was a bad day and its like I said Ive only been to that location once but I doubt if Ill be going back to that location Ive never had problems at the Plymouth location so Ima stick to what works best
Dinner with the family. Noticing the service & food slipping lately. Ordered an appetizer with olives, told out of olives. Restaurant is approximately 300 ft from a Krogers. Husband wanted anchovies with his salad, brought out five on dinner plate, when we asked server for more the response was thats all that comes in an order. Would have paid for another order, but not offered. Water for hot tea was tepid and server seemed dour. Overall, not a pleasant dinner. Hope Anthony turns it around. There are a lot of restaurants nearby, including Ollies next door.
Sat in lobby gor 15mins while hostes ignored me while answering phone call after phone call and walking past us more than a few times finally when the lobby was filling up with people she tells us 25min wait didnt offer us a bar seat or even give us her attention... 1st time visiting and will never be back antonios is awesome food but u want great service go to the 1 in canton where they give their customers time attention and excellent customer service
Leah was Great. Shes is a talented waitress and I thank her for her service. As always, everything was perfect. Been enjoying the authentic Italian cuisine since the early 70s since my mom and dad got us our first two extra large pizza from Roman Village Pizzeria. I can still remember the night. It was new years and we enjoy every bite. Thank you Tony and Rita. God Bless you all.My daughter and niece enjoying the pizza and garlic bread. Lol. Mmmmmmmmm.
Best part of my dinner was the bread. I was never asked if I wanted anything to drink beside water. The server brought me the wrong soup, and it was luke warm at best. The pasta dish that I had was swimming in water and my sons Chicken dish was swimming in sauce.We were there before it got busy on a Friday night, not sure what would have happened if they were busy!
They have nice people working but honestly service is horrible, I ordered only bread and ranch and made the hour at 5:50 pm , they told me 45 minutes I went in after 50 minutes and still was not done, lots of people waiting on carry out people were angry because they have been waiting so long, it took 1 hour and 30 minutes just for bread and ranch, would definitely not go BACK. I understand it is busy but they only have one gentleman working at carry out running back and fourth making change answering phone and pretty much everything, maybe if they had 2 or 3 people working it would go by quick, but as of me not going back horrible service. And after the long wait the bread was dry and bland. was not the wait.
Our food was terrible. Tasted like canned Alfredo sause. The bread was the only thing I ate out of my $35 order. Ive had Antonios other locations and havent had this problem. Wont be back unfortunately.
My calzone was nice but the other 4 people I was with that ordered chicken were not happy the chicken. It was either pre cooked or frozen and was not acceptable especially from a place that should be serving fresh cooked food for the price.
Suburban Italian restaurant in a shopping center with surprisingly good food and good service and moderate prices. I was there with a friend and they gave us time and space to talk, and talk, and talk. I would be happy to go back again and suggest if someone is around there and looking for an Italian meal oh, this is a good choice.
Date night with my wife while we were in town. We were a little late getting in and very close to closing time, but we had great service and excellent food. We didn’t mind the staff cleaning other areas around us and they didn’t seem to mind us. Try the chicken parmigiana!
Tonight I carried out from Dbn Hgts location , our favorite. Unfortunately the pizza was not as ordered and slightly burnt. I did call back to report and the manager -Brandon listened and offered to re make my order. Since I live 15 miles or so away I told him that was ok I just wanted him to know so that this didnt happen to other customers. I was quite surprised when he told me was was placing a credit on my account - talk about customer service ! I will definitely be returning to my favorite location Thank You.
After 6 years of living within a mile of this restaurant, so glad we finally decided to get dinner from Antonio’s. Best italian food I’ve had in a long time!
Do not try to order take out you will be on hold forever and hung up on multiple times. I have tried to order take out many times and never a good experience. Either the order is missing items or food is cold. I gave this place many chances for take out and they cant get it right. If you want good food dine in only. Very disappointed in there take out service.
One of the best overall restaraunt experiences I have had.Top notch handmade Italian food, great customer service and the price was perfect!!!The owner kathy and the manager stopped by the table and checked in on us, what a nice lady.Fresh baked bread, handmade pasta, homemade sauce really? Fogedaboutit!!!!I would highly recommend this place for a date night or a family outing.You wont be dissapointed.
Great food, great atmosphere. Many dishes to choose from. All very good, the calzones delicious! Chicken parmesan, u can get either soaked in wine or not, i prefer not. Great wait staff, great bar tenders. The deserts all very good, the Godiva chocolate cheese cake so good! Pasta is all made in house! The lasagna is really good! Fresh bread, all the soup dishes are really good, the chicken pastina one of my favorite soups. I recommend going and seeing what your favorite dish is, also great waitress to ask for by name Sofia.
Management is incompetent, rude and lacks customer service skills. Our $104 carryout sat for 30 minutes while they worked out their credit card machine issues. When I asked to speak to the manager she never came, instead I had to find her. When I asked her if she thought our clams, calamari and breshetta would be good cold after sitting 30 minutes she argued about the time the food sat in front of other customers when my father and I watched them bring it all out then take it back to to the kitchen and lie and say it wasnt done as we waiting for them to take care of their computer issues. She then had the gull to offer to REHEAT IT! I opted to give the food back and get a refund. She just smerked, gave the refund and took the food back. Good food but not worth all that. We have come here for years but never again. Another lost customer to poor management.
The food is always great here. But the wait staff varies.. sometimes the experience is great and there are times when its below average. It would be nice to have consistent service.
Ive been coming here for yeears which is a good thing because if my last visit had been my only visit, Id never be back.Terrible service. Hardly saw our server. Which was a problem because she gave us the wrong food. Bathrooms were messy and not stocked.Food was great as always, but we will try another location.
Great Italian food and wonderful table servers!
The food was wonderful and you get a very decent amount for what you pay. Our waiter Victor was incredibly courteous. I’d totally come here again— I highly recommend it!
Pasta made daily all was fresh and tasty! Their bread is out of this world good.! Moderate pricing and the staff is willing to do anything for you! Big thumbs up
It was lunchtime, my first visit there. The outside was a bit dirty looking, cigarettes and trash, other than that, I really liked it. Food was delicious, service was great, friendly and polite. Ill have to go back for dinner then I can possibly change my visit to 5 stars.
My friend and I went to Antonios for lunch today. The atmosphere was very relaxed and pleasant as we ate our warm bread and Italian salad. Then came the delicious entrees; she had manicotti with meatballs and I had mostaccoli. Both were smothered in mozzarella cheese! It was heavenly!!
Ordered a big Caesar salad, meatball sub, fettuccini alfredo with grilled chicken, chicken parmesan sandwiches (this was a little dry and the only complaint) tiramisu and this is a wonderful Italian joint- great food, contactless pick up, polite and helpful staff
Every time I ate here, it was perfect. The food is fantastic. The staff is always kind and helpful. I LOVE this place.
I no longer patronize this place. our family started going there when they opened. i will no longer do business with places that say their customers are scamming them.monica, the manager, told me they are recording the carry out calls now because people come to pick up their orders, say they are wrong, to get the food for free. i told her i have experienced many times the order was wrong and had to wait for a remake of pizzas with a diabetic elderly brother waiting to eat. i told her they need to hire competant people and put video cams to record EMPLOYEES who take the order wrong.i said this is an invasion of my privacy and asked to have the owner call me within one week. they never called to even try and discuss the issue.
Just left. Rude waitress. Never ordered. Wet glass rim side down on table. Gross. Asked for water after snagging a busboy. Water tasted like soap. Ew. Got a clean glass then. Finally a waitress comes totable to explain she was just assigned this table. Asked what we wanted. We said dont know. Need a minute. She then asked, Why was I called here if you are not ready to order? I said, just wanted to know if someone would would serve us. She had snippy attitude. Im a senior. Told her she shouldnt talk to customers like that. We talked to young, nice manager who was helpful but decided to leave. Had a good meal at Mex Fiesta. Im willing to try Roman Village but not this Antonios restaurant again.
So, unfortunately this will be my first 1 star review. I ordered 1 whole tray of bread and when I got home, I soon realized the bread was burnt to a crisp. No garlic butter and it was just dry. I called and spoke to the manager, who said theyd replace it as long as I brought the tray of bread back in to them. No problem. Got there and they did not replace my tray of bread. Im appalled.
Really surprised to hear they own Roma Cafe as well. Roma is so good and this place is the italian version of a coney island. Prego would be an improvement to their Red Sauce. Tried twice. Different items. Both failed. Place is clean and staff is somewhat friendly.
Call today for a carryout put on hold 3 times a total of almost 15 minutes. Then they didnt have the items I was ordering. Owner needs less time on tv and hiring people to takeout orders at least have the floor manager help out. And by the way the girls on the phone were not friendly .
I have been going to roman village in Southend since 1990. The food, service and atmosphere was great until they open up this place called Antonios. The first time I ever made a complaint, Rita the owner literally told me if I dont like their food to not come here anymore. What a shame.
Food is good. They have the best garlic cheese bread, pizza is good too. Staff can be rude, but managers are nice.
My girl friend and I had been here two times. The dish size was so small, compare to other place. I have been to other Antonios, taste was about same, but other places always can feed me full.I mean, come on! you are not a cheap restaurant, I spent $40 for a dinner but could get full? I am an Asian and I am not big, I am 6 ft 175lb. I usually cant finish all my food in other restaurants. But, came here two times, never feed me well. I cant imagine if other people can get full.The second time was more ridiculous, I clearly remember I only paid $29, but the other day, I checked my online banking, it showed $34, I really dont know where is the 5 dollars came from. I lost my receipt, so I wont even bother to argue with them. But I swear after two times, I will never walk into their door again.One star for food tastes good, the other star for waiters were good......Overall, I dont recommend this place.....For the price you can get whole lot better in the other restaurants around this area.++++++++++++++++++++++++++++Oh, I found their price is about 20% higher than the menu price on Antonios website!!!! One star off..........Dont go this place unless you want to be robbed!
Take out takes for ever to finish. Customer service is terrible. The only thing good there is there bread and ranch. I wont be going there again after my last bad experience. I do love the original Roman Village though.
Manager was VERY argumentative and was upset because we did not like the dish that we ordered which had 5 little pieces of chicken in it. And I was not happy with paying 16 dollars for the dish with 5 pieces of chicken. She literally stood at the table and argued with us after I repeatedly told her I didnt want to argue or debate, yet she continued. I am disgusted with this restaurant after this situation and will never return. I work for every penny I have and refuse to spend it on something Im not 100% satisfied with! She even stated that no one ever complains... I stated your right and thats the problem your used to doing whatever and nobody says anything, but not me I will speak up and I others should as well!
Awesome food. Great service. Very reasonably priced.
I love Italian food and this is the place to go
They forgot my change. I had to remind them of it, they then shorted me. They gave me a couple dollars less of the correct change. Not sure how difficult subtracting numbers are for the employees there???They didnt give me bread w/ my antipasto. Wont be back Ill drive the extra 20 mins to the Canton location. Be better, please; dear employees at Antonios in Dearborn.
Total reviews rating 4.1
199 Reviews for Antonios Cucina Italiana 2023:
Review №1
2022-05-171 Hr 30 minutes for take out?!?! We love Antonio’s food but the wait and take out is terrible at best. We wanted to get a take out order and we were informed that the pickup time is 1 hour and 30 minutes! The cost has gone up a lot but we get that due to the times. But this is paying for more staff. I have never heard of any place having that long for a take out order. We were informed it was a Sunday, they are short staffed and it’s their busiest day.But 1 hour and 30 minutes?!?! Come on Antonio’s, you can do better.*add picture of the pasta that came with our meal. It is not the same amount that we would have received if we sat down at the restrauant.
Review №2
2021-09-18I’ve been going here since I was a kid. I love this place. It’s home-style cooking is sure to fill you up. I’m always sure to get at least 3 bread baskets during my trip. The ranch is addicting and hands down the best in town. I’d also highly recommend the bruschetta. Thank you for the friendly service on every trip. I’ve never had a bad encounter with any of the staff. They try to make every experience feel unique. It really makes me feel welcome and I always look forward to coming back!
Review №3
2021-11-24We just went there after not going for a few years and the quality is still outstanding. They have renovated the place inside, my favorite part is that they still have someone making pasta from scratch and you get to see the pasta being made. Service was great, bread is to die for.
Review №4
2021-08-05For me the food was kind of meh. The prices are reasonable though, much better value than carrabbas but definitely better tasting that OG. I wouldn’t come here regularly if I wanted Italian food.
Review №5
2022-04-05I love the food here, everything is delicious. And if I were to come on here and bash it I would be lying to anyone who read this. Food has always been good, thats why I come back. But my problem is with some staff members, service is just not the best here. Im not basing this review only from one experience, but multiple. Im very respectful and soft spoken and treat workers of any place great but Im not really sure why some are just so rude. Im not going to pull the race card BUT Ive heard others who are similar to my ethnicity have experienced the same issue.
Review №6
2022-06-14Used to love this place. Its so disappointing when a favorite place goes down hill. Had dinner there last night. While the food remains quite yummy the service was awful - and, while anyone can have a bad day, this was the 2nd time in less than 6 months I had been there and the service was bad.Also, I had a carry out order a couple months ago. The order was incomplete and, when I called and spoke with one of the owners about it, the guy was really rude and uppity about it to me. He didnt apologize or even ask what could be done to make the order right - just an attitude of; shut up and eat what we gave you.Of more concern is the cleanliness - the place is filthy! The was true at my last visit and last night. The bathroom was a mess - disgusting. Also, there was big chunks of broken glass under our table. So, they dont clean the bathrooms OR swipe under the tables. Sad to say that I wont be returning and can no longer recommend what is a long standing local business.
Review №7
2022-07-07If youre looking for AUTHENTIC Italian food and feel like spending a little extra cash than go to Antonios, The food is amazing there bread is so Highly in demand because its so good they literally cook almost 7000lbs a week. Everything on the menu is definitely worth trying at least once. Antonios has Great staff, excellent chefs and even better food.
Review №8
2021-07-08The food is good. Everything else seems to have gone downhill though.We ordered today for 3 people, and two out of three of our containers were crushed more than my hopes for this dinner.We collectively got enough bread for 1 and a half of us, which is a bit of a bummer.Ill come here again Im sure, but Id be lying if I said I wasnt a bit disappointed
Review №9
2021-02-11This was my first time here. Was pleasantly surprised at the quality of food for the price. The portions werd about right and food was very fresh. Service was fantastic, quick and friendly. Our waitress was very sweet and gave us lots of information on the menu items. They have great parking, dining in and carry out. Overall, my experience was top notch and I certainly look to come back.
Review №10
2022-05-12Still one of the best Italian foods in the area. Little kisses were good. The bread is always fresh, the ranch dressing is killer, shrimp pasta was delightful. And service was excellent.