Kerbside pickup
Yes
Applebees grill bar in Wyoming
Categories
Location on the map
Wyoming, Kent County, Michigan, US
Service options
Delivery
Yes
Takeaway
Yes
Dine-in
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Highlights
Fast service
Yes
Great beer selection
Yes
Great cocktails
Yes
Great dessert
Yes
Sport
Yes
Popular for
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Alcohol
Yes
Beer
Yes
Coffee
Yes
Comfort food
Yes
Happy-hour food
Yes
Healthy options
Yes
Kids' menu
Yes
Late-night food
Yes
Quick bite
Yes
Small plates
Yes
Spirits
Yes
Vegetarian options
Yes
Wine
Yes
Dining options
Lunch
Yes
Dinner
Yes
Catering
Yes
Dessert
Yes
Seating
Yes
Amenities
Bar on site
Yes
Good for kids
Yes
High chairs
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Cosy
Yes
Crowd
Family friendly
Yes
Groups
Yes
LGBTQ+ friendly
Yes
Tourists
Yes
Transgender safe space
Yes
University students
Yes
Payments
Debit cards
Yes
Credit cards
Yes
Phone: +1 616-261-2588
Site: https://restaurants.applebees.co...
Site: https://restaurants.applebees.co...
Opening hours
- Monday:11AM–12AM
- Tuesday:11AM–12AM
- Wednesday:11AM–12AM
- Thursday:11AM–12AM
- Friday:11AM–12AM
- Saturday:11AM–12AM
- Sunday:11AM–11PM
Applebees grill bar in other cities:
Comments (199)
I will “NEVER” go back there. I went in hungry and left hungry. My daughter and I thought we will go grab a good drink and meal. The waitress came and took our order we order appetizers and my daughter ordered a drink. I had not ate yet and I don’t drink 🚱 on empty stomach. When our appetizer came the waitress asked was we ready to order I said yes, ordered a cocktail drink and three cheese chicken Alfredo and I swear the worst food ever. Noodles were like mush swimming in water with no cheese sauce nowhere on plate to be found. Three sick looking pieces sitting on top. I still did not get the drink I ordered. Oh well, glad I didn’t because the food It looked a mess. I was so upset the waitress did not come to our table to ask if our dinner was ok. I placed my food on bar. Then waitress comes in reorder but that took forever and we paid appetizers but no meal. I walked my money out that restaurant and spent where I got served correctly and where food was outstanding. I will never in my life go there and certainly nobody can pay me to eat there even if it was for free and I will eat grass before I go back there. Waitress was awful and service is beyond poor.
Went there for my nieces birthday and even thou they was short staffed our Waitress Ashley did a great job. Even thou the Manager David was helping out in the kitchen he would step out to the dining room and ask customers how things were.
Sigh... 0-2 now at this location. My order was the chicken and shrimp with mushrooms, but they gave me onions instead. My wife ordered the cheese burger is under-cooked and very pink, so we fired up the stove top and finished cooking it. My friend got the wrap which she says that tastes like burger, so not sure if they used the same pan. After having a bad experience last time, well hit up another location
Patty was the best server ever,she helped me find the perfect meal for me,she was very attentive,she took care of us,we never had to ask for refills,she took our plates off the table,talked to us like we were ‘family’and that is GREAT!! You guys are really lucky to have her,She was super busy but still made the time to get to us in a timely matter(I feel like she was this way with her other tables too)I do not like what I heard another woman said about her but I think maybe it was just jealousy,lol…I witnessed this young lady doing more than only her job,and then apologized multiple times for not ‘spending enough time’at our table(she did great and spent enough time with us)I come to Applebee’s a couple times a month and have seen her time and time again doing others jobs when they stand around and do absolutely nothing!!! My husband and I told Patty how great she was but she didn’t feel like she deserved the compliments,I guess we just wanted you know that you have a GEM in Patty,and absolute AMAZING SERVER,A great people person,she interacts with the babies!! Your VERY LUCKY,I have seen people come and go but I must say if Patty was ever to NOT work for your company I’m not sure my family and I would continue to come there…have a great day and THANK YOU FOR SHARING PATTY with my family!!! Let her know how great she is and I am SURE we are not the only family that feels this way,there is NO WAY WE ARE!!!
Took an hour to get our food. Took an hour just to get an ice water. Burger was dry, and crusty. Waitress had poor excuses. The place wasnt even busy, and I can see why. We could also hear plenty of other tables complaining as well.
Our waitress Heather was absolutely amazing. She was very sweet, polite, and checked up on us to see if we needed anything.
Asked for napkins...got this...everywhere table had white soft napkins.... no tip...was rushed bought out tab fast....2 thumbs down on service...food good
Definitely should have went to the East Beltline location. Broccoli was undercooked. Mash potatoes burnt, and steak was ok. The bartender (white guy) with tatts had a nasty attitude as if he didn’t want to be bothered.
Ordered a burger carside to go showed up 10 minutes early for my set pickup time was told my burger wasnt ready. Waited 20 minutes for my food to finally come out 10 minutes past my pickup time instantly drove home which is less than 2 minutes away and my food was ice cold Burger was dry. Extremely hard to eat the whiskey sauce tasted off, my fries were ice cold could tell my food has been sitting there since I pulled up I wouldnt recommend carside to go to anybody youre going to get food there go in make sure you see it before you eat it or leave with it.
Me and my boyfriend came in for a date night on a Tuesday evening and had Lizeth as our server. She was so attentive to our needs and checked on us multiple times. She is very friendly and knowledgeable about the menu😃 Very great visit with her as our server.
Had the broccoli and chicken fettuccine alfredo the next day for lunch was just as good. Have the best waitress also
Ordered the Neighborhood Nachos from the Applebees in Wyoming. The couldnt have thought this was ok to serve a paying customer.
Our server Jaz and manager Dave made our evening extra special! Great food! This location is one of our regular haunts.
Friendly place and my food is good everything. They could use some more help in there waiting on different things was a little time consuming.
Our server, as we sat at the bar, was very friendly and served us in a timely manner. Loved the Wonton Tacos
Great food and people. Watch out for deep potholes in parking lot entrance on 28th street. Will definitely get your attention.
Steak and service was great! This Applebees has never let me down! Beer was on point too
Heather was awesome!! She was so attentive, my daughter loved her, and the food was great!
Our Server Patti and the Manager Heather were amazing. We’ll definitely be back
Our waitresses name was Jazmine, and her attitude was awesome and spunky! Loved her service!
Came here to get drinks with my friends after finals to celebrate! Drinks and food came fast and was delicious! Heather, our waitress, was so friendly and fast! She also recommended some amazing drinks!
Cozy, with good drink. Food menu seems to get something new every 6wks but I love it. Also have drink specials every month for a bargain. Happy hour is 2x a day during the week which is convenient for anyone.
Kam was our waiter and he was wonderful. We had just lost our house to a fire that morning and we were trying to figure next steps, he overheard us talking. When we told him what had happened, he paid for our meals. He wouldnt accept our money. He was so caring. I will definitely go back to this Applebees.
We had a waitress named Heather. She is by far the best server we have had in many years. The steak was fantastic and cooked perfectly. Kuddos to Marco as well. Marco, you are the bomb. You need to ask fir a raise...
This is the second time I have come to this Applebee’s. the first time the Bartender was screaming at everyone to get out. it was 7:40pm a random time. she wasn’t even nice when she asked she was straight up telling people to leave cause they were closing. Now I wanted to try again and the host was VERY rude. on her computer screen and someone was talking to her and she didnt reply . she kept doing what she was doing. will never come here again.
I had such a splendid time here. It was nicely decorated. My kids were entertained and my server, Kam, was very attentive. I also enjoyed the magic tricks the manager showed us. Highly recommended
Came in for half off apps, was barely waited on, and charged full price. If I was going to get charged full price I’d at least expect to be treated better.
I had a really bad experience at this establishment today at around 11:50 AM the waitress I believe her name was CherylSo I am under the age of 12 so I got the kids menu and I’m just using that as a reference because that’s what the menu said the age was so I got food from the kids menu and I I asked for an extra side of onion rings she said I couldn’t get them because they were on the kids menu first of all that’s i’ve never really seen any establishments/ restaurants doing it like that I thought you could just order off of any menu and I’m not trying to be rude to the waitress that was catering us because that’s just rude and maybe they were having a bad day or something which is understandable but I should feel free to order whatever I would like from your establishment and that shouldn’t be limited I just look at the kids menu so I can see things a little easier or maybe there’s something on there that I would like instead but apparently that’s limited now but yeah I actually wouldn’t recommend going here if you don’t wanna limited options if you are under the age of 12
Brianna at the bar was fantastic! Great service! She was so personable and accommodating even though she got a little slammed. She did wonderful with what she was able to work with. She definitely deserves every last bit of recognition. My mother and I just adored her.
Out to dinner with the kids we were so happy to see Ms. Patty again she works so hard and always gives us great customer service!
Liz was a great server! Great food and friendly service. Food was fast too.
Great food. I grabbed a chicken salad, my usual. Stop in for a bite and a good time
David, Heather and Angela took great care of us! Food was great and service was top notch!
The sign on the front door read closes at 8 pm, we arrived at 6:45 pm and an employee ran to the door and stated that they could not let anyone in and his manager told him to lock the door. Called to speak to the manager who was extremely unprofessional and made a ton of excuses as to why we were locked out. The manager went on to place blame on the employee and when we told what the employee said they began to backtrack their story.
Nice atmosphere, great service, and the food was so good!!!
Ross our bartender was great and Ross the wizard of the back of house was great!!! Guys were super friendly and met our needs. Will definitely be back because of these 2!
Our waitress Heather was fantastic! It was a rainy afternoon and her vibrant, cheerful spirit was perfect to brighten up our day. Service was speedy and she was very knowledgeable.
My boyfriend and I went on a date here a while ago. We were seated at a long and horribly lit side table sitting 5 feet away from eachother and it took a long time for anyone to come help us. Usually thats no problem, except for the couple across the way that came in after us were given a much nicer seating arrangement and were also served long before us. We had the same waitress but were not treated as nicely as they were. Our food portions were very small and they kept forgetting about our drinks. We both felt we were being treated with bias and discrimination because we are not rude at all, we both work in customer service and we tip very well. There was no reason for us to be treated as less of a priority for great service. We both left feeling very unhappy with the service we received and will not be coming back to this location.
It’s great to see that this Applebee’s staff is still totally energetic during these difficult times with short staffing. Kam, our server was absolutely fantastic. Never waited for anything and always made sure we had everything we needed. Will definitely come back, again and again.
Reveived a raw burger, when it was ordered well done, then the childrens Quesadilla had Pico de Gallo on it (jalapeños on it), the honey pepper chicken pasta had plain noodles ( the sauce that was barely included was watery and on the bottom of the container) this is typically amazing (however this time was an epic fail....). I would have rated this 0 stars, but its not an option. This is the third time with issues here. 1st time burnt/old mashed potatoes, 2nd time missing pieces of my order, this time definitely took the cake. I have pics too, if they want to see them. Theyre lucky I cant figure out how to post pics.
Food wasn’t to bad but I did notice that the portion sizes are smaller than what they used to be. Quality isn’t there like before. Waitress was nice even tho ya can tell they were under staffed But understood this so no problem there!!
Hannah was such a great server, she was happy and was on top of everything the whole time. The food was delicious and served fast and hot!!! Thanks Hannah
They forgot about use but the lady manager made sure we were good
Mandi was a great waitress and so kind for our group of 8--4 of which were children. The kids all loved talking to her! She was even considerate enough to ask the adults before giving the kids refills to make sure it was okay.
I recently went to have dinner I learned that there was something in my spinach artichoke dip that looked like meat David the manager said it was supposed to be there my fries was cold my boneless chicken was cold and there was nothing at all offered to accommodate me
I have been coming to this place for the past year or so with my coworkers and have always had a good experience! Ashley is our server almost every time and she makes it feel at home and knows exactly what’s she doing!
Heather is absolutely wonderful! Every time I needed water she was right there with more. Super friendly and quick service! I recommend her every time! Couldn’t get better service.
Food was awesome. The people who work there are really nice.
I ordered chicken and broccoli alfredo the chicken was moist juicy and tender cooked to perfection, excellent service!
Though the waitress was great my stk was tough, broccoli so salty, mashed potatoes bland.
The staff was very friendly and attentive. The food was good and hot.
Sandy killed it my drinks were never empty and she was excellent in customer service
Everything was very good. Its been awhile since weve eaten there. The waitress was awesome too.
I came here and Lizeth was very nice and checked if we needed anything time by time. It was a great experience because of her.
Havent been to Applebees for a long while. The wife and I stopped in Tuesday. Had a great time. The beer and food was great , but on top of that the service was even better. Ashley took great care of us. We will definitely go back to see Ashley.
Chicken was dry, hard,crunch and there was some kind of liquid gathered at the bottoms of my plate.
I love the cajun Salmon and the chocolate lava cake for dessert!
Just left what appeared to be a fully staffed Applebees just to find out the majority of people working were in training. I had a very long wait time just to get my drinks ( We finished our appetizers before they even came and those took a half hour to come out). I was given the wrong food although she repeated everything back to me (she seemed overwhelmed although the restaurant wasnt very busy due to it being the 4th of July).The manager on duty did nothing to correct the situation except for apologize and bring out the correct food himself. We also had to use the restrooms during our visit and neither one was very clean with a strong urine smell in the mens room. When we finally got our bill we found additional items added to it which took forever to get corrected at which point it took another 15 minutes to find my waitress to take my payment. I just feel there were several opportunities to turn things around with my service and things just got worse. Even with a learning curve for trainees Ive never received such poor service. I hope things turn around as Ive always enjoyed eating here.
Lana was a great waitress for our date night. Very attentive to our needs and refilling our drinks!
Mandy was GREAT! Literally a great personality makes you want to come back again ! Thanks
Had a great time at Applebees and unfortunately I spilled my drink on my food. Mandy was so kind and offered to have my food remade for me! I loved her service and I will definitely be coming back in the future.
Our waitress, Heather J was great! Great food!!
Best place for homely vibes great energy great service quality food.
Great steak dinner. $5 mucho drinks!! Happy.
Our server , tracy was friendly and social, very efficient.
Ashley provides great service here! I sometimes come here during lunch break. The food and drinks are always good and Ashley takes good care of me and all her other customers.
We have ate at this location many times and the service has gone from good to bad. Our waitress took about 10 minutes to get our drink order and another 10 to bring. Placed our dinner order and she never returned- 1 hour and 10 minutes later I flagged her down. She asked do you need anything- I asked where our dinners were? We have been waiting 1 hour and ten minutes since you served our drinks and guests who came in after us were served their dinners. She looked at me and said - honestly I forgot to put your order in. I asked to talk to the manger and they didn’t show up - no apology or nothing!! Unexceptabe.
The Service was Awesome, Our Waitress was most certainly a multi tasker😁😁😁 her name is Ms. Ashley she was great handling many things at once. So nice, polite & on point. The food was also wonderful.Thank You Ashley @ Applebees in Wyoming💝
It was not as good as could of been the waitress said she had been working all the tables because people called in
I had a great experience, The place was decorated for Christmas and the staff was super friendly. my Server, Sandy, really made us feel welcome.
Favorite spot to have a great night with the kids. Great service and hospitality from the hostess to the manager stopping by and checking in on us. Mandy is the best server Ive had!!! Shes great with helping the kids and suggesting special drinks. She brightens up our night on a weekly basis!!
Food was hot and delicious! Server was a very nice young guy and made sure I had everything I needed! Thank you for great service!
Lana was an amazing server. Very sweet and endearing. Give her a raise!!!!!! AWESOME
My girlfriend and I came in for dinner the other night. Our server, Erin was very attentive and friendly. She even made suggestions regarding entrees and drinks. One of the best dining experiences we have had. Service was A++.
Great service from waitress Heather she’s very professional, and has great energy thanks Heather
They food was excellent, but even better was the service i received from Patty!!! She was so nice and friendly. Im not sure really how to explain it, bit site made me feel like I was part of the family. I LOVE MY APPLEBEES!!!
Ashley and David where absolutely amazing best customer service I have ever experienced at Applebee’s
Steak is good, wings are smack. If you get cheese curds make sure to buy 2 and throw them both away. Stay true to the streets.
Worst experience tonight. I ordered through the Applebee’s sight and had delivery. Not only was my food 30mins late but the wrong food. Called them and they said I had to speak to the manager and said I’d be on hold a max of 10 mins only to be hung up on. Called back and was told she was talking with a employee. Drove up to the restaurant and have been waiting 30 mins to speak to the manager. Lots of pick up orders sitting here and not being taken out to cars and people complaining for the the wrong food or stuff missing. 1 hour pass my food time and nothing… waiting for my money back
I have never had worst experience at a restaurant in my life. Placed a car side to-go pickup for a set time. Waited over 40+ minutes inside (I should not have had to come out of my car) and stood in line with other customers waiting for information on my food. The staff was so unhelpful and unapologetic and I ended up leaving without food because they could not locate my food. Horrible horrible horrible. Do not recommend. The restaurant should be embarrassed.
I always enjoy coming here, Ashley is a great asset to the restaurant. The staff and managers are always friendly and welcoming. Never had an issue, food is always perfect.
Food was good and the waitress was very nice. They were a little short staff like all restaurants are at the moment, but they still did everything in a pretty prompt fashion.
Horrible service! Went during slow business hours couldnt get anyone to wait on our table after sitting there for 15 min decided to walk out! Would strongly recommend going somewhere else if your looking for good service
Heather is the best! Her glowing personality and fun attitude makes her number 1 in my book. She was a bright star on a gloomy rainy day
The other day, I decided to order food at your Wyoming Applebees. This peculiar day was filled with stress and anxiety. When I called the lady who answered the phone was warm and pleasant. She took the time for me to make a decision on what to bring home to my family. When I arrived, a lady came out to my car and I asked if she was the one who took my order. She said yes. Her name is Patty. Through the whole process, she was wonderful and outgoing. She helped me to have a nice evening with my family! Thank you Patty and Applebees!!
Excellent all around. Patty is the best waitress!!
We always have a great experience at this location foodwise but tonight was across the board the best restaurant visit we’ve had in years!Victor was our server and he was one step ahead of us the entire visit. Literally could not have asked for better service!
I have very good experience my waitress patty was very polite and quick and food was amazing
Lizeth was a great waitress I just love her you guys did a great job on hiring her😊🥰🥰
Its tough for chain restaurants in this pandemic, but the staff at this chain location surely made me feel as their priority. They were respectful, cordial, and my meal was complete first time around. I didnt even had to ask for anything a second time.
Price/quality ratio is ok. Place was a bit tired and understaffed.
I went into Applebees Saturday night for a bite to eat around dinner time. I had sat at the bar because it was only myself and I didnt want to take up a whole table. There ended up being like 15 people sitting at the bar it was FULL. I felt as if I had no room or personal space we were all just packed in there and the bartender kept inviting more people to sit at the bar. Applebees was definitely not following the 6 feet at least not the bar. On top of not following the social distancing the bartender didnt even have her hair up and Im not surprised I ended up having a hair in my food. I would recommend just skipping Applebees all together the service was awful!!!!!
The food was great but the service sucks.
If you dine in your food will be good but if you do curbside to go you will get this
Ashley WAS AWESOME! Hands down the BEST SERVER/BARTENDER I’ve ever came across!!!!!!!! She was so polite and welcoming!!!!!! 300 STARS!!!!!!!!!!! I’ll be looking for her my next visit!!!! DEFINITELY!!!!!
Had an awesome experience! Our server Ian was great! He was so friendly, chipper, and helpful! Even when we asked about any vegetarian options, he was willing to scour the menu for anything we may have missed. We super appreciated that! We will definitely be back to sit in his section again! Thank you so much Ian!
Our waitress was heather she is super awesome kind friendly and courteous.I will be coming back and asking for her section so she can be my waitress again
Wish they would bring back the original orange chicken bowl ..... as things go the servas was good ppl were friendly .but the food was just ok..... and so far that all there locations so its not just this one.
Mandi is great!! Shes fun, helpful and speedy!The quesadillas were grilled to perfection, service and food was super fast. The new bread sticks are also great!!
Had lunch today and had the pleasure of having Ashley as my server! She answered all our questions, got our food out fast and makes the BEST drinks! 10/10 service. She deserves a raise 😉
Very good service. Waitress was efficient and pleasant. Liz is excellent at her job. The food was great and we will be back.
Always a favorite for quick weeknight meal. They offer curbside service; you can even grab some of their delicious $5 muchos cocktails to go to enjoy at home. The staff was pleasant, looking forward to dine in again someday.
Audreyanna was a amazing waitress, didn’t have to ask for refills, food came out exactly the way it was ordered. Felt like I was eating at home with her being so friendly, will for sure refer this location to friends.
David, Heather, and Angela took great care of us, good hospitality, and great service
Not a typical experience from Applebees. Ordered a bunless burger with rice, got a regular burger with fries. Sent back, server returned a few minutes later with the bun removed and the now cold hamburger patty on the same plate with fries. 5 minutes later the side of rice delivered. Shortage of staff and lack of training is showing.
Most Absolute worst dinning experience Ive ever had!
Bartender Ashley was so sweet and made sure my food was tip top tippity shape with my extra broccoli sides because I love broccoli. Great service!
Service and food was excellent. Our server Audreyanna was on point with refills of beverages and anything else that was needed. Top notch, above and beyond. Kudos to her and this Applebee’s.
Our family and friends love this place, they make us feel at home.
Sandra B was a great server! We had a large party with many kids and she was on top of everything the entire time! We will be returning!
This place is so disorganized, ordered thru the Ubereats app for pick up and they were refusing to give me my order claiming I had to order thru their website when my family and I order for pickup thru the app all the time. My order was incomplete and I had to wait for them to get my drinks. After that they were claiming my order wasn’t paid for even though we had ordered thru Ubereats and you have to pay before even placing the order. I was there for 15 mins trying to explain to this two waitresses and their manager that this was my food and that it was paid for. After this I won’t be ordering anything from this place again.
Food was great! Got the blackened salmon and daughter got the bourbon chicken and shrimp. The staff was very friendly
Got seated right away, quick drink, food was good! Should have waited to pay cause then it was over. Table didnt get cleared and never saw the waitress again.
Applebees for dinner with a girlfriend and kids, pretty good food but there was a 15~20 minute wait even though there were available tables due to lack of servers on a Saturday night. Kind of sounds like a management problem but whatever. Food was good and our waitress Jessica was super nice and very friendly, she was probably the best part of the visit.
I came to applebees not really knowing what I wanted and was recommended the chicken wonton from my waiter Erin she said they were her favorite. And they were good for a lite app which was all I was looking for. Great service never had to wait for a refill and pleasant conversation
It was AMAZING!!After interview after interview, was being told that I wouldnt be the right fit. 34 yrs experience and still nothing until today, I got the job!!!Thank you so much Noah, I truly appreciate the opportunity you gave me. I will not let you down!
It has been awhile since we have eaten inside, so I cannot comment on that. We have ordered TO GO and they have never disappointed. Orders delivered to the car before the time given. Food was exactly as requested, no mistakes. Employees delivering to car always helpful. Highly recommend this location as well as Lake Michigan Dr. Cannot say enough good things about them.
Experience was great, food was delicious. Server was nice and polite.
They offer in room dining staff was fast and friendly,Food was absolutely amazing as always,,,,drinks are awesome,,one of the best restaurants in town I think.
Absolute horrible experience, walk in get our table, we sit down, was literally sitting there for 30 minutes and no waitress came to take our order, not even for drinks or waters. No apology for the wait or nothing. Horrible service if I could rate them negative stars I would, but unfortunately for me I had to rate a star to leave a review. No more Applebees for me!
Great job accommodating a group of 12! Patty did an amazing job and was very attentive to our needs.
Food was great & Lana my server was even better :)
Went here for Mothers Day. The food was really good and reasonably priced. Ordered online and got the food at the time i wanted. They didnt forget anything. Great experience.
Food excellent. Service awesome. Curbside order and pickup. Bahama mamas garnished with orange slice and cherry...very nice. All to go.
The night was just splendid here. Great atmosphere and a killer sunset. Carissa in particular served us with pride in her work. Hats off to her!
Our family has enjoyed, for many years, our experiences gathering at the 28th Street SW Applebees!! Amazing staff, tasty meal selections and the warm, social ambience.Over the years, many changes have altered the surrounding businesses, but Applebees has always shined that beacon of hospitality! Uncertainties this past year has and continues to be overwhelming, businesses closing, familiar places with unfamiliar faces, etc... One thing Ive learned, the importance of being kind, we are all learning together! Our family is BEYOND thankful for the take-out service Applebees offers. Its become our weekly dinner out.... Seems we are continuously honored to have Patty as our server, either she never takes a day off or she enjoys seeing our family as much as we enjoy seeing her! Always wearing a smile (under her mask), she talks to us by name, she remembers the extras we order, she brings out our orders fresh. Honestly, she brings us something so much more important, her kindness, and treats us like family ❤Thank you Applebees andthank you Patty, our Ray of Sunshine!!
Instant mashed potatoes with herbs, frozen green beans with spices.. my steak was okay but Im pretty sure I got a 6 oz when I was supposed to get an 8. Our waitress was nice but took 20 minutes to get to us. Drinks are always great. Food not so much.
The greeter was great and my waiter was so on point that I would request her every time I come. She was very respectful,polite and very knowledgeable of the menu.Thank you Ashley
Mandi was a really great waitress, she checked on me constantly, and I personally feel like she deserves a raise or something. REALLY GREAT CUSTOMER SERVICE ;)!!
Omg !!! This Applebee’s by far surpasses any Applebee’s in this ENTIRE NATION!!!!! The staff is amazing! They make the “going out to eat” experience everything you want!!! My food came out in great timing! And was perfectttt!!!!! Drinks in point !!!Strongly recommend getting your holy hour on up in here !The manager Brittney is such a rockin worker! From start to finish she always made sure my meal was good! Liz was our server and she was too legitttt! Definitely suggest coming in for a great time!
They were to busy for their own good. Waited an hr for appetizers, 40 min for drinks(although nice waiter stepped in and made things right), and the floors are sticky, neat. Come in earlier for better service.
We went on Valentine’s Day. The bartender place the empty premix drink containers in the sink with all the dirty glasses. When the new bartender came in and started cleaning them, she stopped her and took the dirty sink containers and started mixing drinks right in the unwashed containers!She yell at the new bartender and told her to pay attention to the tickets.Thankfully the new bartender ignored her a few time and kept cleaning, then she snap back saying they had to be cleaned before she mixed anything in them.We WON’T be coming to this location anymore. Gross!
Service! #1. Excellent! Atmosphere great. Great cap on 2019. Staff worked together! Im a 70s baby. 2019 was a very rocky and rough year. Thank you tremendously! If you knew me personally, you just won mega millions all by yourself!
Was craving brisket tacos. When we were seated at our table with a paper menu. I asked Hannah W. our waitress if they had the tacos, her response was no but it is a fan favorite. Seriously... We then order, when she placed our food wrongly on the table even after we explained it to her. She asked if we needed anything. I responded yes ketchup please (since I did order frys). 25 minutes later still no ketchup and by then my drink was empty. Hannah W. did walk by our table at least 5 times, not once was my ketchup or a new drink in her hands. 4 tables had patrons at them making us 5. I could see if they were extremely busy but 5 tables and you still cannot do your job correctly. I will NEVER return.
Audrey was amazing! :D Loved the steak fajita wrap and the strawberry banana smoothie. Also the wonton taco appetizer. Service was wonderful! 10/10
Been sitting here for 30 minutes. Dirty plates and empty glasses on our tables. Wait staff walk by and bring new drinks but leave the empties and dirty plates
Ordered curbside pick-up. Only got 1/2 off our order, 20 minutes after it was supposed to be ready. I asked the waitress who brought food to the vehicle twice if everything was there because the bag seemed lite. Went back (biggest inconvenience), but they remade the order & took care of me quickly.
Food ordered was hot and very good.Two people in our party wanted alcoholic beverages.One wanted top shelf liquor that the restaurant does not stock. He was able to order an acceptable alternative.The other just wanted Budweiser on tap. He was told that they had Bud Light, but not Budweiser. No mention if they had it by the bottle. He ended up with a more expensive local brew that he didnt care for, just tolerated it.We did have to watch for our server to get a refill of water.The restaurant wasnt very busy, yet it took quite a while for our food to arrive.
Service was great. My food was good. Blue raspberry lemonade was perfect for a hot, humid summer day.
The food was wonderful and the service was outstanding. Our server, Mandi, was incredibly polite and gave us enthusiastic service throughout our visit.
Ava T and Allie B took great care of us! The half price apps were delicious and service was spot on. Definitely recommend!
David was very pleasant. Patty was very friendly.
Food was good service ok, understand restaurants are under staffed, saw management standing around when they could pitch in and help
Weve come a few times to watch the lions game. Ashley is the bartender on Sundays. She always does an amazing job. Very efficient and friendly. Food is great and drinks are reasonable. Also appreciate that they let you try out new drafts.
Always love the boneless chicken wings and artichoke spinach dip...yum! I got the steak for a change this visit and did the 2 for$25 deal. I ordered cheese sticks which were delicious. For one of my sides i ordered a ceaser salad but unfortunately she didnt bring it out until she brought the main course. I would have thought it would come before the dinner so that was a huge disappointment. All in all everything was good and the server was quick with refills even on a busy Saturday night.
Ashley is the true reason that this location stays open. Her friendly personality helps you believe that you are appreciated. Her service is top notch.Be sure to stop by and say hi to her!
Food has always been fine. But the service is amazingly slow. It has to be an issue at the ownership or upper management level, as there is an incredible amount of turnover of the staff. You’d figure they would accidentally get someone quick and effiencet, but that has not been the case.Update; I just now seen the response from the owner below(I don’t typically recheck my reviews). My family and I returned here this evening(1/1/20) with a friend and his wife. It wasn’t very busy as we got seated right away. the service seemed significantly better. Our waitress, Grace, was terrific. The food quality was good, as expected. However, the kitchen is the slowest I have ever seen. We were seated at 6pm, and didn’t get majority of our food until 7. It was another 15 minutes before my buddy even got his food. We both ordered the “endless wings/riblets/shrimp. His wings were out after I was done with my order. We then both reordered another round of wings, which took another 40 minutes to come out. We took them to go, as it was now pushing 8:30. 2 and a half hours for 6 people to get food served. Come on, Applebee’s! Get it together. Knocking the review to 2 stars.
We had a great experience here. The server was amazing and very pleasant, polite and even went out of her way to help me. I had found that a dish I ordered had an item I was allergic to in it and the manager and server went out of there way to make it right and made sure the rest of our experience went well. A great place.
Our waitress was very pleasant, our drinks never got empty, service was on point, food was good to.
This is a nice place to share a meal with family and friends. I took my oldest sister to celebrate her birthday with a few of our cousins who had their birthday in the same month. Wait staff was nice. They sang to them and gave free birthday treats. Prices are reasonable n the salads r very tasty.
Food was great! Heather was a fantastic waitress! Very good service.
1 1/2 hour wait for food !! I know its superbowl Sunday but we called our order in 5 hrs before pick up time. 3rd time weve had trouble with this location. First 2 were minor.
We had a kinda crappy experience....it took almost a half hour to even get a drink order... almost an hour before we got our appetizer...they werent even busy...the nicest thing was the waitress Janelle ...she actually noticed we were sitting there for a while and stepped out of her section to wait on us....she also had a very pleasant personality as well as a good sense of humor...bless her heart for helping us...she deserves a raise or promotion. If you are reading this Janelle , thank you again for making a bad experience a good one :-)
These places are usually all the same, but a great waitress can make all the difference. Our waitress heather gave us by far the best service I’ve had in I can’t remember how long. I almost I forgot I was in a chain. If you come here ask for heather!
I love applebees because the service at the bar is great. Mad at another eatery, my wife and I went to this location. They reacted good to my horrible manners, and they got me back into a good mood with drinks and good food. I usually sit at the bar, so I dont know what service is like at the tables.
Thank you lady Patricia for cutting my daughters pizza with the mash potatoes bowl.Took a chance with this place...sorry you needed to rush so much with a microwave.Not again will I be ordering from yall. Also didnt receive the chocolate milk.
I love this place and will return. The food is good, filling and reasonably priced. The restaurant and its bathrooms were clean. Our waitress was super sweet, attentive and personable. It was also pretty busy when we were there, too... So kudos to the management, cause we were treated as if we were the only ppl in the restaurant.
I’ve never received better service than I have received at this Applebee’s. The salad was on point, like they grew the vegetables in the kitchen. And the steak. Oh man the steak. It was incredible! The management is very friendly and professional. I will return to this location anytime I am in the area. Keep it up Wyoming Applebee’s!
Was there for my daughters 21st birthday and the waiter went way out of the way to make sure she had a very good birthday
Very nice! The lady with long eyelashes, sorry I forgot her name, is fantastic! Fast, very friendly, knowledgeable and attentive! High ten to you! 🙌
I love coming here thats why I suggested it. I ordered my steak med well, what I got was a very rare steak. The plus side was that the manager made it right with us. Thank you.
We celebrated Valentines day with the new bowl dishes, theyre filling and loaded with flavor. As always bartender Andrea was pleasant, professional and always providing great and efficient service. 💝
Waitstaff was literally hanging up on people and being so rude to customers. Waited one hour for food I never got. Will not come back
Mandy and Andrew are the best! They made our birthday amazing and went above and beyond! We’ll be back for sure just to see them!
Got Applebees the other night and Patty was so friendly and really good with kids. She interacted with my girls and made them feel so special. Made my night.
Great deal of half price apps and $1 strawberry margaritas. However service was poor. We had a total of 12 drinks at a table of 4 and at the end of the day we had 12 glasses on our table. Also all of our food plates were left as well.
The only reason Im giving more than one star is the staff was great. The food was horrific. The chicken tasted like it had been cooked 2 days ago and then barely microwaved, the mac n cheese was dry and cold and the potatoes had no flavor. I usually do not write bad reviews but it was obvious the kitchen staff didnt care one bit. Will not be back.
We ordered carside to go for dinner, the ordering and payment went smoothly. When we arrived we did have to wait an additional 10 minutes past the time our food was supposed to be ready. However our food was hot and the order was correct.
I like their 2 for 20 meals and late night appetizers. If I pick the right items I can stay within my diet calorie counts. Or if Im cheating that day its ok too. The drinks are reasonably priced they also have specials I have tried that have been very good 👍Applebees is a good dinner date place also not to expensive for the atmosphere.. Not to stuffy no black tie required. The booths can be cozy or not if you so choose.. Very impressive staff checking to make sure your steaks are perfectly cooked / great chef/cooks also .
EVERY SINGLE VISIT IS AMAZING ..ASHLEY IS THE BEST BARTENDER A CUSTOMER COULD ASK FOR...SHE IS GENUINELY FRIENDLY AND GOES OUT HER WAY TO MAKE SURE MY DRINKS & MY FOOD IS ALWAYS PREPARED PERFECTLY. ..ASHEY HAVE MADE THIS THE SPOT FOR ME 😊
Worst Applebees Ive ever been to. Food has never been up to par. Service usually terrible. Called once early to discuss bad experience with a manager. She told me everything i need to know; Ill never be going back.
That’s a Place that no one should be employed. I got fired after 3days no one spoke to me or even Trained me correctly. the guy who trains on fry side is off some type of drugs. Their plate presentation is horrible. Kitchen management talked to me as if were there for 3years. Everything came out the gentleman’s mouth was rude and nasty. But I was the one to blame Because I’m African American. Then the told the dishonest truth about my attitude so I wouldn’t recommend NO BLACKS work there they are Racist.. Closed kitchen so who knows what goes on 90% of the food is Microwaved on Fry side if it gets too Crowded in the Restaurant. There’s not even a Soap despenser for employees
Heather provided fast, excellent service. She always welcomes us with a friendly smile.
Lana was absolutely amazing and so kind!
Waitress Sea was great we all loved her, but the kitchen wasnt on their game at all. They were slow and didnt get the orders right then it took forever to get replacement orders. The business was not very busy
I dont suggest ordering online for curbside to go unless you want to lose your money. We had this issue a couple of times. Otherwise the food is good.
I love coming here. The staff is always really nice to us.
Captain car side “Patty” went out her way to make sure I was happy and prepared for my Applebee’s dinner the extract way I ordered it. Great hospitality.
We had an absolutely amazing experience. A HUGE thank you to Heather for the a fun lunch!
Great service. I ordered the chicken bowl tasted really good. My alcoholic beverage was good and strong.
Ordered thru carryout for the first time and had a great experience with the cashier and checkout. The second time was not as good, I asked for extra shrimp with my Bourbon Street Chicken and Shrimp entreé and was charged $4.59 with a total of $23 and some cents. Once I actually got home and opened my food up, I had gotten only a few shrimps and was charged $2.39 for a supposed $0.99 drink. I told my mom about the situation and she called back to the restaurant and spoke to the manager who said that I was only supposed to get charged $0.99 for my drink and that I was supposed to get 12 shrimps total.We went back there and got the extra shrimps but the price of the drink didnt change.I understand that it may have been a simple mistake and people make mistakes but when youre paying basically $5 for extra shrimp thats a little ridiculous.
My husband and I always get great service at the bar. Its nice enough without being expensive, so we can feel spoiled without breaking the bank. And for entertainment, we just make fun of whatever is on one of the many TVS lol
Everytime I come here service has always been slow. Usually I dont mind a 20 minute wait but 40 minutes and still no water after asking 3 times is ridiculous. I dont know who Yanna is because she never stopped by my table but was suppose to be my server. Please either hire more competent servers or retrain yours. I was given the excuse that they were busy the restaurant wasnt even half full with over 5 servers, as someone who grew up in the restaurant industry this would have never been acceptable under good management.
I try to give everyone the benefit of the doubt however; the server forgot our drink refills, one of our orders was completely wrong, hamburger plain with fries, I mean it was one of the hardest orders to get right I got it.And then there was the dish with the noodles half cooked.This is not what you would expect from Applebees.Our server was polite the manager was rude it our one meeting of each other.It was a good way to waste 2 hours of my life.
This is the second time in a row that I have had to send food back. My wifes and my steak were both raw (not rare) in the middle. Dont know that I would want to go back to this location. On the positive side our server was very pleasant.
Think they need more experienced waitress
I ordered coffee and it was the best coffee I ever had. And the waitresses were great
Staff was very friendly and the food was delicious. Only giving 4 stars because our food took longer than it should have considering they werent very busy at the time. Maybe there were lots of car side orders but regardless it took a little longer than I wouldve liked.
I loved the food I had and love the waitress I had her name was Sandy and we need more people like her to waitress she was the best!!!
Total reviews rating 4.1
199 Reviews for Applebees grill bar 2023:
Review №1
2022-04-02I have been a customer for many years but last night on 4/1 I had the worst experience ever. we had a great waitress but the service was horrible. We had to ask about 4 times for our drinks, to go box, my to go order and bill. Then the chicken bowl didn’t have any chicken in it. Your employee’s were sitting around why customers were sitting in lobby to get seated. Not a good look. We were sitting there over 2 hours waiting for our complete service to be done. Not sure I will be back
Review №2
2021-09-18Liz, did an amazing job very clean area. Love coming here with my family ask for Liz.
Review №3
2022-02-15Is took wife here for Valentines Day after 7 pm very warm fellowship with staff, had a great time well be back
Review №4
2022-06-14Our server was awesome!!! Food was great.
Review №5
2022-05-09They told us it would be a fifteen minute wait due to staffing but, the bartender on duty had us sit close to the bar and she took care of us right away. Great service.
Review №6
2022-05-02Great food and service. Can be a little slow due to busy times. We ordered for pick up and a couple minor things were forgotten but overall great experience
Review №7
2022-04-01Food was good wait staff were great people. Patty was a great server and Heather the manager was nice too she came to check on us
Review №8
2022-02-22Came right before close with my friend & David (the manager) mare sure we were seated quickly with time to order. Ashley (our server) was very attentive and patiently waiting our table for the duration of our meal with a smile :)
Review №9
2022-01-26We had a wonderful birthday dinner for my boyfriends birthday. Everything was excellent. Our waitress Lizeth was awesome. She was very attentive without being overwhelming. The service was great and the food was delicious!
Review №10
2022-01-15We usually like Applebees and this Applebees was very scary we ordered drinks the drinks were itemized by the mix and the shot so you were charged $12 for a mixed drink you were your food was marginal broccoli was rotten when it was brought to the table It literally had the center of the stems rotten inside. The waitress admitted that she was had been there a couple of months and was learning the menu she was struggling very much tonight the manager was struggling very much tonight it was in the the restaurant was dirty we didnt sit at the first table they sat us at because there was food and straw wrappers etc in the cushions on the bench so we moved to the table next door which was a little cleaner it was very cold in the restroom and the the manager didnt know how to make adjustments on the bill to not charge for the drink adjustments. They didnt even have a bartender on staff when we first arrived I know times are hard but this place is a really struggling and I feel like youre brave if you go there.