Armando Montejano - State Farm Insurance Agent

Address: 111 W Center St, Pomona, CA 91768, United States
Phone: +1 909-622-5050
Services: From the business: Identifies as Latino-owned,
Service options: Online appointments, On-site services,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,

Category: Insurance agency, Auto insurance agency, Life insurance agency
Rating: 4.5
Site: https://armandoinsurance.com/?cmpid=tb4q_blm_0001
Worktime:
DayTime
Monday9 AM–5 PM
Tuesday9 AM–5 PM
Wednesday9 AM–5 PM
Thursday9 AM–5 PM
Friday9 AM–5 PM
SaturdayClosed
SundayClosed




Name: M****** F*****
Date: 2024-07-04 01:10:19
Rating: 5
Comment: Kenia was super helpful and helped me get the best rates!

Name: J*** P**** m*********
Date: 2024-07-01 19:50:43
Rating: 5
Comment: Very good service

Name: s***** b******
Date: 2024-06-27 20:35:00
Rating: 5
Comment: Lupe and the rest of the team has always been very helpful and responsive! I’ve been working with them for over 10years!
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Name: S**** C***
Date: 2024-06-25 14:54:10
Rating: 5
Comment: Armando’s team is great!

Name: B****
Date: 2024-06-18 23:12:53
Rating: 5
Comment: Great customer service. Friendly and fast to take care of my needs.

Name: U****
Date: 2024-06-17 23:46:28
Rating: 5
Comment: Very great insurance!!

Name: G****** O*****
Date: 2024-06-17 22:38:34
Rating: 5
Comment: Lupe has been very helpful at all times. Every time weve needed her, shes been there. She deserves every single star.

Name: J****** C*****
Date: 2024-06-17 20:13:48
Rating: 5
Comment: Lupe is always so helpful whenever I call for any of my needs! I definitely know that I am well taken care of. She will go above and beyond to best assist!

Name: C***** C*****
Date: 2024-06-17 02:32:15
Rating: 5
Comment: Very professional in service and attention

Name: R**** T******
Date: 2024-06-09 19:29:48
Rating: 4
Comment: Kania took care of us and explained insurance coverage in detail, making it easier to understand. Thanks, Kania.

Name: J*** J******
Date: 2024-06-06 21:57:31
Rating: 5
Comment: Ms. Kenia Castillo, and the state farm company, are always attentive, I definitely recommend their services to my needs, excellent customer service, many thanks to your team.

Name: J****** H******
Date: 2024-06-06 00:12:38
Rating: 5
Comment: This people are very helpful. But specifically kenia

Name: a***** a*******
Date: 2024-06-05 19:10:01
Rating: 5
Comment: Excellent staff and service, always willing to help!

Name: K*** S****
Date: 2024-05-31 22:59:43
Rating: 5
Comment: Great service and very helpful staff! Appreciate your team.

Name: S**** S*****
Date: 2024-05-24 21:16:51
Rating: 5
Comment: Very friendly, explained all my options.Happy to join State Farm

Name: J*** M*****
Date: 2024-05-23 23:59:05
Rating: 5
Comment: I like the service, I am very happy with this office.

Name: e********* S**
Date: 2024-05-23 18:40:45
Rating: 5
Comment: State Farm is my best insurance they helped me a lot answering fast and solve accidents issuesGabi the best helper agent, she makes the solution fastI definitely recommend the State Farm insurance

Name: T******* K******
Date: 2024-05-22 05:38:00
Rating: 5
Comment: I have been with state farm for years and the girls here are so amazing to me and my family thank you lupe gabby and alma for all you do and for providing me with great service

Name: L****** G******
Date: 2024-05-21 21:02:53
Rating: 5
Comment: Very attentive and solve you immediately, highly recommended

Name: K******* E*****
Date: 2024-05-21 20:08:47
Rating: 5
Comment: This office is amazing. Always so professional and prompt - huge shout out to Gabbie, Lupe and Kenia. Thanks so much!

Name: S******* A******
Date: 2024-05-20 22:47:43
Rating: 5
Comment: I like how they serve me thank you

Name: Y****** V***
Date: 2024-05-20 21:30:28
Rating: 5
Comment: Excellent customer service 😊

Name: M**** R**** R********
Date: 2024-05-16 21:07:21
Rating: 5
Comment: Kenia was very helpful and kind. She answered all my doubts.

Name: R**** G
Date: 2024-05-14 21:22:46
Rating: 5
Comment: I always been treated rite & helped verry satisfied

Name: R**** M****
Date: 2024-05-13 22:00:19
Rating: 5
Comment: Lupe was very helpful with every question I had and was very detailed in her explanations on any topic she covered she is high interested in helping the customer.

Name: R**** G*****
Date: 2024-05-10 23:14:53
Rating: 5
Comment: Ever since I started a policy with them, they have been nothing but helpful with any question I might have and resolve it in a timely manner.....good job

Name: G*** S******
Date: 2024-05-10 19:05:33
Rating: 5
Comment: Kenia and Gabbi are great, very helpful!

Name: M*** M******
Date: 2024-05-09 21:16:26
Rating: 5
Comment: Lupe is an amazing agent. I love talking to her. She helps me with everything. I love her positive attitude and energy . She is always available and ready to help.

Name: N** J*****
Date: 2024-05-08 23:10:19
Rating: 5
Comment: Very good service and recommended

Name: J******* H********
Date: 2024-05-07 19:26:29
Rating: 5
Comment: Lupe was really friendly and helpful!

Name: J*** M*******
Date: 2024-05-03 01:02:54
Rating: 5
Comment: The staff here is very professional and helpful. If they don’t have an answer at the moment, please be sure that they will be getting back to you. Thank you! A++

Name: e****** o*****
Date: 2024-05-02 22:02:00
Rating: 5
Comment: Best services 👌

Name: N**** V*****
Date: 2024-05-01 23:35:19
Rating: 5
Comment: Very good service, I recommend them with my eyes closed.

Name: m****** v*********
Date: 2024-04-30 21:58:47
Rating: 5
Comment: I liked coming here for the best customer service and I recommend coming with Lupe Castro who is the best at explaining and helps you a lot 👌🏼

Name: C******** P*******
Date: 2024-04-30 21:37:42
Rating: 5
Comment: Lupe is the nicest yet helpful person ever at this agency definitely would recommend going to State Farm

Name: J****
Date: 2024-04-30 18:45:55
Rating: 5
Comment: I have been with State Farm for over 8 years, and all of my experiences here have been great. Lupe Castro has made our insurance needs as stress free as possible. I truly get the feeling that they care and understand your situation.

Name: M C*
Date: 2024-04-30 18:36:43
Rating: 5
Comment: Our agent Lupe is great! She always helps us out with any insurance related questions. She always get back to us asap if she can’t be reached. They have competitive insurance rates and she got us the best rate. Thank you, Lupe for the 7+ years we’ve been with you!

Name: M**** C******
Date: 2024-04-30 01:22:33
Rating: 5
Comment: The employees are very professional Friendly and always do their best to resolve your issues

Name: M**** M*******
Date: 2024-04-29 18:45:18
Rating: 5
Comment: The team at the Armando Montejano State Farm office are always helpful and responsive - highly recommend.

Name: L******* G*****
Date: 2024-04-29 18:31:54
Rating: 5
Comment: They are friendly and seek to help you, to give you a better price that fits your budget...

Name: M***** C*******
Date: 2024-04-29 02:32:10
Rating: 5
Comment: Excellent customer service! Very helpful.

Name: E*** L***
Date: 2024-04-26 21:05:18
Rating: 5
Comment: Everything you need in insurance in one place here at the Señor Armando Montejano State Farm officeExcellent customer service from the entire team at this office without exception.Thank you so much

Name: D**** E******
Date: 2024-04-26 17:33:42
Rating: 5
Comment: Ive been with Armandos for years and have nothing but great things to, he and his staff are terrific! Highly recommend them!

Name: J**** G*****
Date: 2024-04-25 23:56:05
Rating: 5
Comment: Good service! Thank you very much 🙂

Name: M****
Date: 2024-04-24 23:44:33
Rating: 5
Comment: I have been with them for almost 1 year now BUT I can NOt recommend them ENOUGH, lupe and kenia are both very very professional, I sometimes have questions and need make changes on my policy due to different state requirements but every single time that I call I can honestly say my issue is always resolved and fast actually.,insurance agents arent always easy to do business with,most of them now a days r so rude and impatient, so please trust me when I say I recommend this agency 100 percent you will not regret it..Ty lupe and kenia I appreciate

Name: M***** G******
Date: 2024-04-24 21:47:31
Rating: 5
Comment: Great customer service best ive had

Name: M**** s*
Date: 2024-04-24 20:59:14
Rating: 5
Comment: Great costumer services 👌 thank you so much

Name: V******* L****
Date: 2024-04-23 19:17:02
Rating: 5
Comment: Friendly staff.

Name: C******* R****
Date: 2024-04-22 21:23:11
Rating: 5
Comment: Kenya is an excellent agent who provides thorough policy details and maintains a high level of professionalism.

Name: E******* m*****
Date: 2024-04-22 18:53:40
Rating: 5
Comment: I am very happy with the service they have given me, they have very good service, keep up the good work and the girls who serve us are very friendly and they know how to answer what you ask them.

Name: G******* M*******
Date: 2024-04-18 22:19:20
Rating: 5
Comment: Lupe Castro guest service is outstanding. She gets back to me as soon as possible. She provides me with guidance and options to help me make the insurance decisions that meets my family’s needs.

Name: B**** B** a****
Date: 2024-04-18 17:07:01
Rating: 5
Comment: The customer service is excellent I would recommend this state farm insurance company to friends and family the employees that work there are very helpful and respectful and very friendly.

Name: A***** M*****
Date: 2024-04-18 01:36:06
Rating: 5
Comment: I have been with State Farm for over 10 years and they have always provided the best Customer Service and Hospitality!!

Name: S***** A******
Date: 2024-04-17 21:34:39
Rating: 5
Comment: I have been with State Farm from the 1980s. They have always been able to help with any problem. State Farm has been loyal to me and I will stay loyal to State Farm and a special thanks to Lupe for all her help and kindness.Thank you, State Farm

Name: G***** B******
Date: 2024-04-17 20:47:42
Rating: 5
Comment: I only have had great experiences, and best customer service with my State Farm office, they always take care of any issues on the spot,,, always polite, thank you

Name: D**** P****
Date: 2023-08-15 19:18:31
Rating: 5
Comment: I had a very pleasant experience. Very nice and you can tell they like what they do.

Name: A****** S*****
Date: 2023-07-11 00:41:46
Rating: 5
Comment: This place is awesome, super helpful, and easy to get my truck and motorcycle insured. I highly recommend them for your insurance needs..

Name: E**** C****
Date: 2023-04-27 18:01:26
Rating: 1
Comment: This office is terrible. Constantly giving wrong information. Constantly not following through. Constant attitude and poor customer service. They lack knowledge in their own policy and protocol. I’ve given this office so many chances. Every time I get off the phone I am in tears because they are so frustrating. Any office but this one!!!

Name: L*** C*******
Date: 2023-02-01 23:22:26
Rating: 5
Comment: Im very satisfied with lupe & Kenya. We walk out with a😀😀😀 from her office. I recommend state farm

Name: J**** D** C*******
Date: 2022-06-20 21:56:07
Rating: 5
Comment: I live in a part of LA where firms like USAA dropped me for home owners. Others did too.Armando and his team (Lupe especially) have been a life saver. Theyve cut my costs, upped my coverage but most importantly - provide me EXCELLENT and highly responsive customer service.I have recommended them to 10+ of my neighbors already.They keep earning more and more of my business.5-stars, well earned...

Name: M**** S*******
Date: 2022-05-16 23:41:45
Rating: 5
Comment: I’ve been referred to Gabby by my relative who’s been dealing with SFI and she’s his Auto & Home Insurance agent for years. I called her after searching few quotes online after I bought a new car, she carefully listened to my inquiries and then put me through to Lupe who took the information that she needed to and went far above and beyond to help me out and get me a tailored auto/ home rental insurance offer which would be affordable to my budget .I really am grateful for the team work of both Gabby & Lupe and they send me out the auto insurance card by email the same day I called. They handled everything from A to Z in a courteous and professional way, I highly recommend them.

Name: G****** A****
Date: 2022-05-06 19:44:37
Rating: 5
Comment: Exceptional service and follow up. Thank you!

Name: Q Q
Date: 2021-05-05 19:20:59
Rating: 1
Comment: LUPE IS SO RUDE AND UNPROFESSIONAL in this State Farm office, who does she think she is to speak to people that way? Really needs to go back to school to learn a better vocabulary than what she speaks. Her English is also not very proficient so it was hard for me to understand her. I have never encounter someone like her who insults, talks bad about others. I will never do business with State Farm or this office because they have ppl like her with this kind of bad behavior.

Name: V**** C********
Date: 2021-05-03 07:06:31
Rating: 5
Comment: Very friendly

Name: D*** L*****
Date: 2021-04-03 23:05:02
Rating: 5
Comment: Service is great and the prices are more competitive than I expected. Autos and home now insured with State Farm. Thanks Lupe!

Name: L**** L*****
Date: 2021-04-03 21:19:39
Rating: 5
Comment: This office is great. Professional, friendly and they know the insurance industry well. Gabbi was very helpful on a sticky issue regarding my home owner’s policy. After working with her, she was able to sort it out quickly. I appreciate her help and professionalism. I highly recommend using this office for all your insurance needs.

Name: M***** M****
Date: 2021-02-09 19:50:50
Rating: 5
Comment: Wanted to learn more about life insurance. Lupe gave me all the info I needed and also talked me into getting home, auto and life insurance that same day.

Name: A****** H********
Date: 2021-02-09 18:22:02
Rating: 5
Comment: I’ve done business with Armando’s office for several years now and they have always been very helpful and responsive. Recently, I needed to change my auto policy and Gabbi made the process super easy and quick.

Name: G**** M***
Date: 2021-02-08 21:40:14
Rating: 5
Comment: Good staff. Like the services the team provides. Lupe, Gabby thanks for always helping me.

Name: A****** H********
Date: 2021-02-08 17:16:24
Rating: 5
Comment: When I call into the office, Gabbi has always been helpful and courteous. I needed to change a policy and she did it immediately. TY!

Name: F******* R****
Date: 2021-02-06 18:19:37
Rating: 5
Comment: I would just like to say Lupe and Gabby are extremely helpful and friendly! They answered all my questions and went above and beyond for my family! Will definitely be recommending them to friends!

Name: B**** F*****
Date: 2021-02-06 04:32:32
Rating: 5
Comment: They are quick to take care of you and stand behind their word. Their service is great. Everyone is friendly and aspires to get you what you need. Gabbi was very helpful, will definitely be recommending her to family and friends!

Name: l****** p********
Date: 2021-02-05 21:52:29
Rating: 5
Comment: They are very friendly and have such great customer service! Gabby was very helpful, I’ll recommend her to my family and friends. She works hard to make the customers happy.

Name: B****** B*
Date: 2021-02-05 21:15:18
Rating: 5
Comment: Love this office ! Super friendly staff, very professional. Their customer service is excellent ! I went in and was greeted by their lovely associate Gabbi who made me feel right at home :) 5 stars!

Name: m p
Date: 2021-02-05 21:11:15
Rating: 5
Comment: This place is super helpful! Gaby is super nice and she helps you with everything you need. Will be recommending my family and friends here

Name: J****** C*****
Date: 2021-02-05 19:44:30
Rating: 5
Comment: This office has been nothing but helpful to all my needs! Lupe and Gabby provide high quality service and would not hesitate to recommend them to anyone.

Name: J**** M*****
Date: 2020-10-17 21:48:01
Rating: 5
Comment: State Farm Armando Montejanos office is terrific!!! They are on top of business !!! Gabbi is wonderful to work with.

Name: A***** B*******
Date: 2020-07-10 20:24:33
Rating: 5
Comment: Awesome staff, excellent service

Name: B******
Date: 2019-11-21 01:04:37
Rating: 5
Comment: This State Farm branch is amazing. The people there are very professional and will see to your needs right away. I would recommend this branch to anyone.

Name: M****** C*****
Date: 2016-06-14 01:05:56
Rating: 1
Comment: Very unhappy with the Service, Had so many issues with this office and the people working there. They are polite but could never give me a solid response to any question I had, always got the run around and never got any issues solved. Today Im pretty much being forced to switch Insurance companys because my Rate went up almost $100 a month and no one could do anything about it and no one even knew an exact reason of why it went up that much. Im leaving very disappointed and never coming back or referring anyone here.

Name: C****** R*****
Date: 2016-05-27 17:49:07
Rating: 5
Comment: When I called this insurance company and spoke to Ary and Lupe they were very helpful and courteous to me. I automatically loved the response they provided me when my son was in a car accident in my car they helped me so much, I felt so safe and cared for from the moment I called and reported the accident. I have not had any problems at all with state farm every time I need help I get a response in a timely manner and love working with this insurance company I recommend this office to anyone out there in need of car insurance. Thank you to all your team Mr. Armando MontejanoCorrina RoblesCorrina

Name: A*** L*****
Date: 2015-12-06 04:04:37
Rating: 1
Comment: Hey Armando I like ur work and what u do for people....... the only thing thats blocking u from getting more customers is that you got an employee there that gives a little street dramma language to ur customers. ....... Her name is LUPE she needs to talk right to customers and be a representative of ur company, she is no help for nobody or to u......u will loose more customers from my half with the friends that I led towards u if this actually continues. LUPE needs to be helpful to customers. ......... Very Very VERY bad employee

Name: M**** M******
Date: 2015-12-04 22:32:22
Rating: 5
Comment: I love the very professional service

Name: C**** F***** A*****
Date: 2015-11-12 23:20:00
Rating: 5
Comment: The office staff is truly helpful and aewsome

Name: I*** Q******
Date: 2015-09-10 23:39:02
Rating: 5
Comment: I recommend this office, Lupe, my agent is very friendly and answers any questions or concerns kindly. The office is very clean and the workers are also very friendly. Dont hesitate to visit this office. They have always helped me with everything I need.

Name: S******** C*****
Date: 2015-09-10 23:37:14
Rating: 5
Comment: I came in to get a new quote and start a new policy after my previous vehicle was a total loss. Luckily I had State Farm and I was covered they paid off the full amount of the car. I came into this office since It was closer to home and I did not want to drive to Long Beach to my previous agents office. Lupe was great at answering all my questions and concerns.! She made me feel really comfortable and made sure I was getting what I wanted. I definitely recommend her. The staff here are so friendly and the office has a nice calm environment.

Name: J******* M*******
Date: 2015-08-18 20:15:54
Rating: 5
Comment: Had a great experience getting an auto insurance quote. Very helpful and the rates were very reasonable.

Name: K**** I******
Date: 2015-08-10 19:18:14
Rating: 5
Comment: Lupe Calles helped me & she was awesome !!...Great customer service, work with you & explain briefly what your options are! Make sure to ask for her!

Name: P*** A********
Date: 2015-06-17 23:35:23
Rating: 5
Comment: I was at the pomona dmv, and I needed to show insurance proof. Christian at statefarm did everything for me over the phone. All I paid was the first month. Fast and easy . Thank you christian you saved me a lot of time and hassle