Kerbside pickup
Yes
AT&T Store in Canton
Categories
Location on the map
Canton, Wayne County, Michigan, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Accessibility
Wheelchair-accessible car park
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Phone: +1 734-729-0682
Site: https://www.att.com/stores/michi...
Site: https://www.att.com/stores/michi...
Opening hours
- Monday:10AM–7PM
- Tuesday:10AM–7PM
- Wednesday:10AM–7PM
- Thursday:10AM–7PM
- Friday:10AM–7PM
- Saturday:10AM–7PM
- Sunday:11AM–5PM
AT&T Store in other cities:
Comments (100)
I went just for a new charger and was working with a young lady named liz! she was great! She offered to go over my bill with me and even saved me some money and got me a new phone! very happy with the service i received! all the ladies were very pleasant and helpful! even held the door open for me :)
I go here for service and to purchase AT&T goods and services. They are fair and professional.
Very professional! Derek was very nice as soon as I walked through the door. He helped me get my voicemail set up! He was super friendly and helpful. This will definitely be my go to store now that Ive switched to at&t !!!!
If I could give a 0 I would. Worst customer service I have ever had. More worried about a launch then helping a customer. There was nobody in the store and the lady was very rude and didn’t want to help me. I left and went to a different at&t store and got 5 star service. I will never step foot back in that store.
Christian was wonderful. She helped me transfer my content from phone to phone. She was patient, respectful, & professional. I really appreciated the cleanliness of the store & the observing of theCovid precautions. I am completely satisfied with the service! I recommend you do business here!
As soon as I walked in, I was greeted by Liz with so much excitement. It immediately put me in a good mood and more comfortable to talk to her. She helped be get two phones and accessories as well.
Liz was great, explained what I needed to change providers. And set me up in minutes with a prepaid plan.😄
Excellent professional service given to me by Liz who assist me in purchasing my new phone. 5 star rating for customer service.
I made a mistake. The ladys that work at this store are awesome and Im glad they can do there best. Thats why I go there. Im sorry for making a big mistake. Sorry ladys you guys are awesome. Forgive me.
Great level of customer service. These guys helped me switch from Sprint and save me some $ on home TV Internet and home security. The best part is only have 1 bill now and it takes care of everything. They have very friendly staff.
First off let me say that i have had AT&T in the past and was very happy with my service but today i was treated very unprofessionally. I took a friend to Wayne store to get new service and activate her new G6 which she purchased by mail and the man who greeted us was very rude and wouldnt listen to either of us. He only tried to sell her another $700 phone dismissing all her concerns and not listening at all. He was short with us and unprofessional. Long story short they lost her as a customer and MetoPCS on Wayne got a new customer.
Christian, Domonique and Elizabeth are dynamite AT&T representatives and sales persons. They are extremely professional and very knowledgeable with regards to all technical devices and information associated with AT&T. I have never felt pressured to purchase anything. What impressed me the most is how well they work together and support one another. I recently upgraded from the iPhone X to the Samsung Galaxy. Domonique and Elizabeth went well beyond the call of duty by programming my phone and new galaxy watch.Wonderful team on Michigan Avenue...
I have encountered the worse AT&T experience these past couple of days! They do not know how to treat their loyal, longtime customers a good quality customer service. I was recently told by my providers that I was being charged for about 4 months for a phone I never had! After what took days and long phone conversations with about 5 different people from AT&T and even customer relations, I was finally told why I was being charged for something I never had in my possession. Apparently they lied to me, they gave me false information, and charged me for something I dont have. I guess they had a old manager that knew nothing about the place she worked and screwed me over. I was told that if I turned in my IPhone (gold) and paid what I had to upfront, I could be done and over with that phone, and can get a new phone which was a IPhone 6s. Apparently the old manager they had lost my trade in phone. I was told they do not know where it currently is and that somebody is currently using it! So I am paying for a phone that somebody else has, which is ridiculous. I then was told that they had also lied to me about my upgrade. They told me that I was eligible for an upgrade on my phone, but than was told my upgrade was actually for a different phone and was charged for it, they never even cared to share that information with me, and charge me for it anyway. This has been by far the worse encounter with them, and sad to say this was not the only bad encounter I have had with them. I am now in the process of trying to switch my companies. It truly is sad when you are lied to and disrespected for trying to figure out why you are paying for something you dont have in your possession. I repeat this has been the breaking point for me!!!! They have lost all my current and future services with them...
Staff is friendly and helpful! Very respectful and customer focused. I did not feel as though I was being steered to make purchases or change services. I enjoy going to this store.
Rashad was awesome! We switched from Verizon to ATT and he made it a painless experience. He got us into the exact phones we wanted, helped us set everything up, and even set up an appointment for our home security. He is an absolute asset to the company!
I had a great experience at your store upgrading my phone with Liz. Thanks so much, very courteous and helpful!
Yesterday I had to get my girlfriend a phone and I wanna say I had the best experience at a phone store the young beautiful ladies where so much help Christian Russell and Dominique Garrett was so much help they will be the reason I keep my phone I refer that everyone go to the AT&T store in Wayne will be happy Thank you again for the help much needed she is so happy
Friendly, patient and very helpful staff!
I recently just bought a tablet and the ladies there helped me put all of my info onto to the new tablet. They were very nice and I appreciate thier patience. This is the only Att store I will go to .
Christian was an awesome help today!! Walked in added a line added and picked out a phone with no fuss no muss! Thanks ladies yall are awesome! We will for sure be back ;)
Enjoying my XR more and more! Liz convinced me to get the latest iPhone since all my kids want to FaceTime. Overall I am still enjoying the experience to this very second! Thanks Liz! 🦅⭐️⭐️⭐️⭐️⭐️
I had the best experience at this location I recently got a phone and then came back and got internet. All of the ladies are really nice and helpful. I recommend everyone in the area to come to this AT&T.
I recommend this store over any other ATT store ! Christian and the other ladies are always so helpful. Christian keeps me up to date on all of the latest entertainment options and always at the best pricing !
Christian and the other ladies are amazing !!! Theyve helped solve any issue I bring to them effortlessly !
Super duper awesomeI was helped by 2 phenomenal women on Thursday(Dominique and Christian ) they were extremely helpful to me helping me switch carriers to AT&T (awesome decision)They were also sooooo super helpful to my mom who struggles with technology in general.🤷🏾♀️I really appreciate their teamwork and effort to make sure ME as the customer is super satisfiedThank you sooo muchI will be returning for any of my wireless needs ❤️
Liz was very helpful to me she went above and beyond to help me get my phone and I would recommend the store to anybody! Thanks again!!
The girls there are very helpful and polite. They explain new things to you. This is the only location I will ever go to for help and I can even pay my bill there.
I love this store. It’s literally the best store I’ve ever been to. Liz really helped me out today!! Thanks again
I’m very satisfied with the Wayne Store they are very dedicated and professional I will continue to do all of my AT&T business with the wing store. They are a very professional group.
Service is great. Jaob helped me set up my new tablet with everything that I requested. I recommend you do business here.
Best customer service Ive had since Ive been with ATT. Love the staff. They are very knowledgeable and friendly. Defenetly recommend!
Hi I enjoy coming to this store the people that work here are great, they are very friendly and helpful.
Christian was really helpful and great getting me a new iPhone today!
Great store helped me switch over to my new insurance replacement device. Thank you
The ladies at this AT&T store are always so very helpful and nice. Christian , Dominique & Liz are awesome problem solvers !!
Best Location Ive been to ! Thankful for those helpful beautiful black woman ❤
Elizabeth was very helpful in getting my micro SD card installed! I really appreciated her help!
Great customer service Liz really helped me out on getting a phone and setting up autopay
Very helpful and even called us when we left one of our phones there. Very nice staff
Christian is always so helpful with all of my wireless needs. I recommend this store to everyone I know.
I needed a new phone and they were able to get me into a new phone and save all of my contacts! Thanks again
This is the BEST ATT store in michigan! The employees are knowledgeable,an very helpful!
Jacob was very helpful replacing my daughters phone. Pleasant associate!
Elizabeth was very helpful. She took very good care of me.
I had great customer service at Wayne store Dominique was the best. I recommend everyone to shop at this store.
Customer service is excellent,, at this location. Ring a person who retire fromOver 30 years of customer service this store and its employees are professional
Love the store they helped me all they could thank you so much
Was having connection problem with my tablet. Jacob was very helpful with resolving this issue for me. Very professional!
Worst att store Ive ever been to will never go there again I def by far tell everyone stay away from store let it close rude beyond description
They were great and very helpful at the Wayne store
The guy did a good job help me out and I thank them my name is Maria fantroy
Everything was fine, wish more places would treat the customer like AT&A.
Elizabeth at the Wayne Mi location is always so helpful. I really appreciate her.
Wasnt fully taken care of. More interested in selling or adding devices to my bill.
Only att store I go to!! The ladies are great here!
All of the ladies at this store are phenomenal every time !!
The only store I go to the girls take care of me every time 🙌🏾
Shout out to Christian, Dominique and Nicholas for outstanding customer service😎😎😎
Fast friendly service and got me out of there fast and easy!
My experience was amazing and everything was clean..
The ladies are always so awesome here, thank you !!
My favorite store the ladies are awesome here
My phone wasnt working n Jacob was very helpful man got me going no problems thanks att
Been here before to get phone cords and phone covers. Check it out..Call AT&T for all information
Help me switch to a new device for a great price.
Great Experience! Best AT&T store in town!
Jacob was very helpful and knowledgeable. Great experience
Great service! very helpful at the wyandotte location
Jacobs the best and took care of all my issues thanks
Liz was very helpful and professional
Excellent job and very pleasant
Friendly Staff bring the whole family but Budget first.📱📲 and phones.
Well informed and friendly people
Great service highly recommend
The ladies here are very helpful !
Jacob Was Great. See him for service!!!
I was not at your store
This is the place to go if you have phone problems.
Nice efficient staff...
Friendly. Unable to help with phone sound problem
Sorry yo see they closed
Liz was great!
Wasnt much help
They cant help you there
Excellent service
Excellent Work!
Great
Good service
6 stars....
The store only had one salesperson when I entered which was with another customer that seemed to be wrapping up the sale, Within minutes another salesperson, Chris (female) hope I’m recalling her name correctly, entered the store, quickly put her things away and asked if she could help. She was attentive and helped compare some of the specs and price differences. Once I made a decision she completely set up my phone, including making sure the transfer of phones old to new was fully complete without any flaws, also added and set up some accessories with me while I waited. The only reason 4* instead of 5* I went in to upgrade my phone and home internet, phone 👍 home internet service 👎🚫No service available in my area?Thanks again! Hope all is well!!
Total reviews rating 4.6
100 Reviews for AT&T Store 2023:
Review №1
2022-03-05Best store ever!!!!! My daughter went to a different at&t store a few days ago and they gave her a major run around. After stopping at this store we were completely amazed. They updated our phones and made the process so easy. They were able to do everything the other store said they could not do. Make sure you ask for Liz or Dominique. Thay are wonderful and take the time to answer all your questions. I highly recommend this AT&T store.
Review №2
2022-04-11Phenomenal service at this ATT store in Canton on Michigan Ave. Liz went above and beyond to help me resolve an issue that other stores were not able to resolve. Exceptional service over the phone, inside the store, and curbside. Liz really saved the day. Thanks again. I highly recommend this store.
Review №3
2022-04-14Elizabeth is so amazing .she went above and beyond to help me. Very satisfied with the service she provided me.
Review №4
2022-03-05Liz was amazing! Thank you so much! If you need help come see her!
Review №5
2021-05-27The best experience I have had getting a new phone. Elizabeth was friendly, knowledgeable and very efficient. I would highly recommend anyone to go to AT&T at Michigan ave. In Wayne for their new phone!
Review №6
2021-10-29Chris was absolutely wonderful. I’d highly recommend anyone in need of AT&T services !! I would give her 10 stars but it wouldn’t let me lol
Review №7
2021-10-20Very great customer service! Wasn’t disappointed at all leaving the place! Go stop in and shop! Will be back next time my phone break!
Review №8
2020-11-06My experience at this store was by far the best experience Ive ever had getting a phone. Liz was so helpful, patient, and accommodating. I will only use this location for any and all phone related things! Extremely happy with everything!
Review №9
2020-11-08Supreme customer service! The ladies, were very patient as they provided guided instruction for setting up my new phone. I did not feel rushed & all questions I had at the time were informatively addressed. Moreover, they kindly listened as I shared my grief journey. Their gesture was greatly appreciated.
Review №10
2020-12-07Liz was absolutely wonderful. I spent 4 hours on the phone with apple before I came into the store and she figured everything I needed done and got everything working. Great customer service and will be coming back for internet.