Kerbside pickup
Yes
AT&T Store in Cheboygan
Categories
Location on the map
Cheboygan, Cheboygan County, Michigan, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Delivery
No
Health and safety
Staff required to disinfect surfaces between visits
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Repair services
Yes
Payments
Debit cards
Yes
Phone: +1 231-627-3059
Site: https://www.att.com/stores/michi...
Site: https://www.att.com/stores/michi...
Opening hours
- Monday:10AM–7PM
- Tuesday:10AM–7PM
- Wednesday:10AM–7PM
- Thursday:10AM–7PM
- Friday:10AM–7PM
- Saturday:11AM–6PM
- Sunday:Closed
AT&T Store in other cities:
Comments (199)
Kory did an amazing job tending to the customers desires and needs, i witnessed a few people come into the store at once and he did a great job keeping his focus on the task at hand and tended to all customers in a timely and respectful manner. This AT&T store has representatives that are far more respectful and enthusiastic then other local stores. I would 10/10 Recommend coming into the Cheboygan AT&T store for all your phone/electronic needs.
Katelyn was awesome at getting me a much better phone than the broken one I currently had. The store was clean, fast service, great employees. Would definitely recommend stopping by for the best cell phone customer service around.
Great service from the Cheboygan, Michigan AT&T store. With us coming in three times with the same problem they were amazing. Especially thank you to Hanna. Thank you so much!
Went in to see about switching from my current cell carrier to ATT was greeted by Teresa and Katelyn, who helped answer every question I had. Decided ATT is definitely the better way to go. Friendly service and very communicative, will be back to shop again soon. 5 star rating for 5 star service.
Hannah did a fantastic job helping me out. She made my upgrade to a new phone as smooth as possible. Had everything in stock too!! I highly recommend coming here!! 😁😁
Hannah was very helpful and patient and even waited on the phone with me until Billing helped resolve my issue. My family has had a hospitalization and other things going on recently during the Covid Pandemic, so this was very helpful in making that all a little less stressful, which goes a long way during these times.
Very helpful employees, had a problem with my service and was told by another store they couldnt help me. so glad i went in to ATT, they took care of my issue and made sure it was fixed before i left. 10/10 recommend.
The staff were all really nice and helpful! Cory (sorry if i spelled your name wrong) was super helpful and informative. Patient and very funny!
Hannah was awesome.... she made everything easy with moving everything from Hughes Net to AT&T! Highly recommend... Excellent service!
Awesome store and awesome staff. Kory helped me get a great phone that I wanted when all seemed impossible. 5 stars for sho
We had great service from all of the AT&T employees, especially Hannah in the Cheboygan Michigan store. I would recommend service there for anyone at anytime. Thank you all
I recently visited the Cheboygan AT&T store, I got the pleasure to have Hannah service me. She was highly efficient and overall I had such a positive experience. Before I left the store she even did a complete follow through with making sure everything I was purchasing worked to its expectancy.Wonderful!Alissa
My experience was wonderful and quick. Kory was super helpful and was very kind l. Great customer service will definitely be going there if I need more help again.
I talked with one of the representatives, Bradley, and he was just an absolute joy to talk to. So kind and cheerful. He really broke things down and took the time to explain things in detail. Im not very tech savvy at all and he really made things easy to understand. I highly recommend him if you are out looking for a new phone. Thank you, Bradley!! I cant wait to buy my new S20 Ultra!
Hannah did great, she helped me get 5 lines set up without any hassels!
Well worth the long drive from the UP, the staff went out of their way to make the switch complete. Hannah is a great asset to your company. Will always tell folks about her .
3 gentlemen in the store today helping my friend and I get a new account!!! Zach and Korey were amazing! Helped us out fabulously! Erik is helpful also. All fun and was completely comfortable and good vibes!
Helpful, friendly employees. Teresa helped me set up my new hotspot and showed me how to use it. Cheaper than my last internet provider! Bravo 👏!
A+ Hannah done a super job getting mine and my wifes phone upgraded. Great job. She deserves a raise...
I received great service and Hannah was very helpful to me. I was very happy 😁
Very Happy with my new phone and plan.... Thank Kory and Teresa and Erik you guys rock at what yall do.... I will definitely tell people to go to at&t....you rock....
Staff is very friendly, helpful and knowledgeable.
I had such a great experience! Went in today to pay my bill and I had some questions with how to work my phone and Kory was super helpful and knowledgeable. I appreciated his politeness thru out the entire ordeal
I am so happy with the service here and appreciate the kindness of all staff both knowledgeable and conscientious thanks so much
Hannah was patient w/ us. Excellent customer service... highly recommend!
From the minute I was greeted at the door.. the customer service was nothing short of fantastic.All of my problems were solved. Thank you Kory for all your help.
Kory did a great job upgrading my little brothers phone before Christmas, he has awesome customer service skills. Having issues, go see him or any of the wonderful team members at at&t.
We came into update our phones and to get new watches and Hannah helped us out and got us up and running with everything. She was very nice and helpful.
My name is Jeremy Hughes. I NEVER EVER post anything. This is my first post ever. I went to Petoskey at&t and they did nothing to help. I was gonna give up. Until I went to Cheboygan At&t, and met KAYLN AND KORY. They were THE BEST COSTOMER SERVICE I HAVE EVER HAD IN MY LIFE. THEY WERE SO HELPFUL AND POLITE AND COURTIUS I WANTED TO HUG THEM. THANK YOU BOTH
Zach has done a beyond excellent job of taking care of me today. He showed me the advantages of additional peripherals and was the consummate service representative. ATT needs more employees like Zack.
The staff was very friendly honest and helped me with what I needed they did a great job.
I was helped by Katelyn who was able to help me a phone upgrade even though I came in at the last possible moment. Quick, efficient, and friendly.
Kory B. Was a huge help and was polite while I was waiting. Would recommend him anytime.. he also was awesome when I returned for buying wrong case for my new phone. Was in and out.
Had to get my old number switched toa new phone. Was quick and easy with the help of a friendly staff member( ibelieve his name was cory?) So thankful for the prompt and courteous service
Awesome experience. Got everything I needed with amazing customer service! Very nice and answered all my questions with good detail. Left store very pleased. I recommend this local store to all the local! Thanks
Att cheboygan with Hannah she did what we believed to be impossible! The attention she gives every customer shouldnt go without notice. Thank you so much Hannah! And a quick mention Zack was great too welcomed us in and started login as Hannah finished the customer b4 us!
Zak helped myself and my wife get internet and TV set up for our home where it’s VERY difficult to get service. He was easily understood and made the process easy. Thanks a bunch Zak!
This is the best AT&T store I have ever been in. It is so clean & shiny and you are warmly greeted when you walk in the door. The staff, particularly Desiree and Erik, are so helpful and knowledgeable. I use them for personal and business matters and dont have any plans to go anywhere else.
Absolutely great service!! Katelyn was so helpful, i highly recommend this place
Hannah & Kory had great customer service and helped me get set up with a new account and phone quickly on my busy day.
Korey was great when I went in before Christmas and purchased my new phone. Went back a few days later and Korey and Zach both helped me. Customer service was outstanding!
Erik was a great help for getting my husband upgraded and his prepaid renewed. Quick n painless. Great help and made it easy
They had great efficient service. Was in and out, explained everything very well. I’m really happy with my service today and would recommend this store to anyone of my friends.
Kory was amazing!Saved me lots of time and money!Very pleasant to work with. Thank you so much!
I was at this store here in cheboygan they sold me a plan of 75 to be renewed and it didnt take. well after hours of customer service with this stores workers even they got no where and seemed i had to eat 83.25. i then left to take care of my bed ridden father and no phone service well this cheboygans at&t syore team they pushed and pushed for hours without me thier then called me and said they got me fixed and now my phone works again so im writing this to say thanks and give the cheboygan team a hell ya
I dont get good signal in my trailer or yard.
Kory B is great to work with! Very professional and very knowledgeable. Has a great personally as well. For sure coming back here if I have any questions.
Hannah was So patient, friendly and helpful! We would definitely recommend her!
Just hooked up my new phone! Absolutely loved the service! Will definitely go back for any phone needs :)
Happy happy happy with my tv service katelyn kory zach and erik thank you all for such wonderful service will definitely stay with you guys
Our representative, Hannah, was knowledgable and extremely thorough and patient. She remained pleasant and helpful and if she was unsure of an answer, she willingly turned to her coworkers for assistance.
Cory was an absolute professional! We upgrade 3 iPhones and added 2 new watches. He was never pushy and always focused on our needs. Thank you, Cory
Thank u KORY with a K I was ready to throw my phone against the wall..Thank u Kory with a KIzzy A
Hannah and Teresa were extremely helpful and courtious and made our transition from Verizon a breeze.
Kory helped me at the store. Had a great experience. He was friendly and knowledgeable. Id suggest him and at&t to anyone!
Hannah was amazing she went above and beyond despite every challenge she had thrown at her she did awesome! Huge Thanks to Hannah and Kory and Zack!
Teresa and Hannah were great helping us switch our service from verison.. highly recommended.
Great environment, super friendly associates. Went above and beyond for us. Would definitely recommend.
This was a wonderful experience! Kory and Hannah were exceptional in there knowledge of products and customer service was phenomenal!!! Thank you to you both!
Katelyn, Kory, Teresa & Hannah all did a great job helping me! Thanks att team!
I came after work to trade or upgrade my phone and Zach was amazingly helpful! I am proud to be the new owner of the iPhone XR! It’s so pretty!
Went it to inquire about switching my service. The employees were friendly and helpful. They will be seeing me again soon!
Definitely worth going in! Gentlemen came in on his day off just to help set me up with a new plan and phone! Thank you so much Zach!
AT&T is an absolute joke when it comes to insurance purposes... Kory on the other hand is absolutely great to work with and will have you leaving the store in a better mood!
Had to get 2 new phones due to other ones being old..Hannah really hooked up saved me money..Corey help set it up and was awesome..Great experience all around
Such an AWSOME phone store with the BEST employee ( Korey ) I have ever dealt with. Very professional, helpful and patient. Thanks Korey
Excellent service here today! Hannah at the AT&T store here in Cheboygan did a fantastic job of guiding me through the process of upgrading to a new phone!
Excellent service. Hannah did a great job saving me money on my account
Zac & Eric were great today. Helpful and were great about figuring out my needs and making it an awesome experience. Thanks so much.
Zach did an awesome job of getting not only what I needed but saved me money! Fantastic customer service!
Katelyn did an awesome job, got everything wanted. Definitely recommend shopping with them.
Zach helped me set up my phone and was very friendly. Great customer service!
Came in and Hannah, Zack, and Corey were amazing! Super pleased with the service we got today!!
Zach & Hannah are very professional & explained everything well in the store. Very happy with my visit.
The staff couldnt solve my problem but they tried for hours.
These employees have been extremely helpful.. Above and beyond.. I that k them so very much! They solved all my issues for today.. Than you so much!!
The staff is friendly, knowledgeable and helpful. I got what I came in for no problems, no fuss. It was a fast and efficient process. 10/10 recommend!
Worst customer service ever. Went there two days in a row to pay my bill and waited 20 minutes before I left. 3 reps with one computer? This store needs some serious overhauling
Awesome service!! Hannah was super helpful got us just what we wanted and needed!! Thanks!!
Great experience Zack, Jody, Eric, Hannah Megan provided excellent service. Will definitely come back.
HANNAH WAS AMAZING.... GIVE HER A RAISE... KORY WAS ALSO DA MAN... PROMOTE YOUR STAFF THEY DESERVE IT!!!!!!!! HAPPILY SERVICED AT AT&T WILL RETURN HOPE TO SEE THESE 2 IN THE FUTURE
Came in right before close on a Sunday. Girl working stayed after closing to help me out and set up my new phone. Very friendly and helpful. Great service guys!!!!!!👍👍
Great experience with Hannah at the AT&T store... Got the latest & greatest devices & at the same time she saved us money on our bill!
I was having trouble with my phone stopped by and Kory did an awesome job helping me with the problem I was having highly recommend going to him if you have any problems.
Thanks to the staff here in cheboyganI was over the top with their help for me and also for my freind who was also experiencing problems we needed help withAgain...thank you so much
Hannah was great! Got us everything we needed and more....super knowledgeable!
Great service Hannah and Zack were awsome and very helpful
Zach and Eric were both very knowledgeable and very friendly. The were both helpful and fun. Great staff
Hannah is the best she made me spend a whole lot of money and walked out with some awesome accessories and the greatest phone
My agent Zak was patient, thoughtful, cheerful, kind and Id hire him. What an addition to any team!
Zach was very helpful. Took his time making sure I got everything I needed. Couldn’t of asked for better help!
Friendly quick service hands down the best staff
Very knowledgeable and helpful. Staff was pleasant and kind.
Great service. Had A LOT of requests, left with all questions answered and a new phone!
Apparently going to an AT&T store when youre having trouble with your AT&T phone isnt what you need to do. Their response was call customer service.
Great friendly service. Very helpful. Love the new phone.
Excellent service , Hannah was great to deal with. I could not ask for better!
Loved the atmosphere, very friendly employees. Would recommend.
Went in for an upgrade on an existing account, very friendly staff, Hannah the associate that helped with the upgrade was very friendly and helpful.
Kory was really helpful and kind, I would recommend his service to anyone
Kory was extremely helpful with resubmittedLost apps.
Zach was very friendly, efficient, and knowledgeable! Recommend this store to anyone
Excellent service! So kind always willing to help
Hannah is very helpful and took her time helping me.
Great service from the employees, very friendly!
I personally love this store and if you ever go in there I recommend kory
Kory did a nice job fixing a mistake in our account. Pleased with the service
Awesome service! Very helpful & kind staff! Definitely recommend 😄
Hannah was awesome! She is reallyyyyy good at upselling :)
Hannah gave excellent service. Highly recommend this store!😁
Came in to see what deals they had and kory was very knowledgeable. Thanks again
Awesome service made switching to att very easy
I Waited over 25 minutes because they only had two employees working and things move slowly. Only to be told that I could not turn my phone back on because of our issue with China where the phone was made.
Very pleasant experience.Thank you Hannah for all the help!
Excellent Hannah was so helpful 5 star good job
Erik and his team were very helpful and fun to work with!!!
Awesome store. Staff honest but still helpful. Much appreciated these days.
Excellent assistance at this store, I won’t go anywhere but here. Thanks everyone
Thanks zach for helping us set up our new phones!
Amazing service! Very helpful associates and very friendly!
Great customer service, and very friendly.
Zach at the Cheboygan store is very helpful and nice to work with. Would recommend this store to anyone. Thanks guys for all your help.
Hannah was a big help we appreciate her honesty!
Excellent work done by Hanna. Timely and knowledgable.
Fantastic customer service. Very hard working employees
I didnt go in but they helped my nephew
Very helpful. Very personable. I would recommend Zack for anyone
Kory did a great job and had lots of patience
Everyone was very knowledgeable and helpful. Great experience!
THEY WERE VERY HELPFUL AND PAINENT WITH ME AND ALL MY QUESTIONS. THANK YOU VERY MUCH!!!
Came to get my sister a new phone a 🎁Staff wear grate even got her a cell in purple !
Cracked my phone when I was in the area, they fixed my phone right away and was satisfied. Friendly staff.
Awesome people! Highly recommend coming here
Good and fast service got me in and out with a new phone
Everyone is very welcoming and friendly, happy with the fabulous service.
This cheboygan at&t is beyond excellent for personality and services thank you janet
Hannah at AT&T made it a very pleasurable experience.
Kory did a great job. Thank you guys again.
Customer service was great, very knowledgeable
Great service.. knowledgeable staff
Awesome customer service. 👏
Great friendly staff, excellent service
Great place, great service thank you zack
Hannah is awesome!
Friendly, efficient overall great experience.
Been very helpful st Savin money
Good staff good service very helpful.
This store is amazing!!! Great sales reps, super knowledgeable and friendly!!!
Always knowledgeable and friendly! My upgrades are always easy and flawless.....
Better than the phone serviceThey know what they are doing
Got excellent Customer service by Desiree I recommended them
Kory was very informative and was great to work with
Kory and Hana were extremely helpful!
Very helpful, went fast and great
Excellent service, very friendly.
Wonderful Visit at our AT&T STORE IN CHEBOYGAN
They gave me the run around so I will probably not ever go back!
Great service
Awesome staff & very knowledgeable
Alway friendly and alway takes care of there people.
EXCELLENT Customer Service at the Cheboygan, MI store.
Great place and very helpful
Great service with a smile.
They were very polite
Amazing customer service.
Bradley was extremely helpful and knowledgeable
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Nice lady, knows her job.
Had out standing service at Cheboygan store
Good experience was pretty entertained
Zach was very helpful.
Excellent customer service!
Great place, great service.
Very helpful and friendly!
Great customer service.
Excellent service, knowledgeable help!
Uber helpful and friendly!!!
Saved the day when my phone broke!
Korey is a great salesman
Always polite good service as usual
Great service zach
Kinda slow but they solve most issues.
Hannah is awesome!
God service and quick to assist
Great people best prices
Very knowledgeable staff.
Very helpful andknowlagable
Hannah is the bomb!
Love the customer service
Total reviews rating 4.7
199 Reviews for AT&T Store 2023:
Review №1
2022-04-15The team was outstanding in helping set up and transfer my account from Verizon and the quality of service was top notch. Nice to deal with people having great attitudes. It was a privilege working with this team representing at&t.
Review №2
2022-03-15Hannah Penfold, Retail Sales Consultant, made our experience at AT&T Wonderful! Hannah answered every question we had, and worked with myself and my husband from start to finish. From contacting our other carrier, to transferring data. She did it all! Fantastic, knowledgeable service! This AT&T store, where Hannah is working, is in Cheboygan, Michigan, 49721.Thank you.
Review №3
2022-02-11Just want to give a huge shout out to the team at the Cheboygan AT&T store. Went in there ready to be done with AT&T and they all did their absolute best to make me a happy customer again. 100 percent recommend this store location to anyone. Great, fast and friendly service. Thank you Zach, Katelyn, Kory with a k and Hannah!
Review №4
2021-12-20I went in to start a new wireless plan and was courteously greeted by Hannah and Korey. They were both very helpful and eager to answer any questions I had. After less than an hour I walked out with the phone I wanted and a great wireless plan.
Review №5
2022-02-07While on a trip up north my phone stopped charging. Drove to the Cheboygan ATT store and Kory B was a lifesaver. Ended up needing a new phone. Not only did he transfer everything over for me, he saved me $40 a month by switching my plan around! Could not be happier with the service I received.
Review №6
2022-02-11Huge thank you to Katelyn at at&t! Very friendly, quick to get my problem solved. 10/10 recommend this store!
Review №7
2021-08-03Katelyn and Zach went over and above to help us with our plan, even though it was more challenging than we originally envisioned. Thank you! We also saw them assisting others while we were there and they are both extremely patient. UPDATE: We had another issue and Hannah stepped in to assist - we are very thankful for her help!
Review №8
2021-08-27Hannah did a fantastic job helping me with a new phone and transferring all of my info. She is very knowledgeable and professional. She did an awesome job. Awesome customer service
Review №9
2021-04-17Hannah was awesome and incredibly patient. She was so knowledgeable about all the options and navigated us through the best plan for us. She easily configured our devices and account and overcame multiple obstacles along the way. Very technically proficient and exceedingly pleasant. Chanelle was also involved and helped brainstorm what worked best. These two gals are a great team and put Verizons customer service to shame.
Review №10
2021-07-21Very thankful for the employees at this store. Very kind and working as fast as they can. Wonderful girl was able to help me figure out why my phone wouldnt ring and helped me switch the card so I could receive calls. Would recommend them any time.