Auto Collision Group - Whittier

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Name: S**** S**********
Date: 2024-06-24 18:24:24
Rating: 5
Comment: Was involved in a collision on the 210 FWY, and had A separate incident while my vehicle was parked at a shopping center… Auto Collision Group help me with both claims… Walter provided excellent customer assistance and guidance throughout the entire process. ACG is a certified body shop! Definitely the place to go for all collision repairs. Will be referring to ALL my friends and family! Also, their front staff and entire Team are very knowledgeable. Such a wonderful experience! Beautiful shop! 😊👍🥇⭐️⭐️⭐️⭐️⭐️🤩

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Name: U****** P******
Date: 2024-06-23 00:37:13
Rating: 5
Comment: ACG is the only place I would trust with my cars. When I was rear ended in my Audi A7 nobody wanted to touch my car because of the aluminum frame. So another body shop recommended ACG and I was so happy I took their advice. They are a licensed Audi body shop. And when I got my car back it was perfect! I noticed they also had a lot of Teslas getting fixed as well, so I knew they know how to work on aluminum frames. They are very friendly, and they kept me updated throughout the whole process. Thanks, ACG!

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Name: J******* S*******
Date: 2024-06-21 23:32:40
Rating: 5
Comment: This being my first accident, Jesse from marketing assisted me with filing an initial claim with the insured insurance. Mary at front desk was a delight to interact with. She answered all of my questions and was helpful when enterprise was giving me a hard time about having a rental available. She made one phone call and I was in a rental within the next hour! Joaquin was on his A game, constantly giving me updates on my vehicle. I was worried about the insured’s policy not covering my repairs but Joaquin made sure to relieve that stress by delegating with the insurance. When picking up my vehicle, I didn’t have time to drop off my rental, Maria at front desk assisted me with calling enterprise to pick it up from the shop! Such a time saver! Over all, the Whittier team was a pleasure to work with, repairs were finished in a timely manner, the quality of work was outstanding. I would definitely recommend ACG to anyone reading this & is in doubt about dropping off. 😊

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Name: C****** E*****
Date: 2024-06-20 19:08:26
Rating: 5
Comment: Excellent Customer service, very detailed when updating me with my vehicle. Jesse is very attentive and provides me a good Customer service.Thank you Jesse!

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Name: S***** S*******
Date: 2024-06-06 16:39:09
Rating: 5
Comment: Thanks to everyone from auto collision for helping me out yesterday. I was driving around town trying to see who was tesla certified. I had a kitten trapped under my vehicle inside my back bumper for a day and half. I tried my best to lure it out but could not grab it. I have roadside services with Tesla and they said to call animal control. Animal control wont help out in that situation. I am glad to have a tesla certified body shop near by and grateful for the friendly front desk employee. Sorry, I cannot recall her name. She let the general manager Leo Duran know of my situation and asked if they could help out even though they didnt have to and I had no appointment or specific reason for going there other than the kitten. Thankfully they were able to get the kitten out with no problem and now my car runs faster than ever. Jk. Thanks again

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Name: N** P*****
Date: 2024-05-31 23:32:12
Rating: 5
Comment: Our vehicle looks brand new. We’re so happy!The staff were professional and polite, especially Juan Carlos and Leo and Oscar. This is the 2nd vehicle that we’ve taken to this shop this year and we were satisfied on both jobs that they did! Thank you for finishing on time as promised! Keep up the excellent service👏

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Name: N****** N*
Date: 2024-05-30 19:45:37
Rating: 5
Comment: Was referred by Nissan Puente Hills. The service here is great, Walter is a nice guy. He went through the process with me and to get the car ready to to be fixed with clear and detailed explanation. I can’t wait to have my car back fixed.

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Name: C********* L****
Date: 2024-05-25 00:06:12
Rating: 5
Comment: Great experience !! Jesús Moreno and Joaquin are the best!! And my car looks brand new. Top of the line experience! Highly recommended 💯

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Name: P******* F******
Date: 2024-05-22 18:45:21
Rating: 5
Comment: ACG is a Certified collision shop. Currently working on my Honda; great service provided by Walter. Great service and lobby atmosphere. Will definitely refer to friends and family.

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Name: A*** G****
Date: 2024-05-21 20:15:42
Rating: 5
Comment: World class customer service from start to finish! Everyone was very helpful throughout my entire experience especially Jesse from marketing! If you or anyone you know has gotten in an accident make sure they go to ACG in Whittier 🙏🏽

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Name: o**** u****
Date: 2024-05-14 20:41:35
Rating: 5
Comment: Jessie did an awesome job …will contact him if ai meed anything else!!!

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Name: B**** H*****
Date: 2024-05-09 15:56:14
Rating: 5
Comment: Customer service was exceptional. Walter helped me with the ins claim and rental. It was easy!

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Name: S*** A****
Date: 2024-05-09 00:27:18
Rating: 5
Comment: I highly Highly recommend this body shop to Anyone. Jaquan and Jesse are very professional and helpful to take care of customers car. They go beyond and above customer service. This is my second car they have fixed for me. It’s very professional and reliable body shop. They even dropped off my car at my business location. Thank You Juaquin and Jesse at ACG.

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Name: m*** p******
Date: 2024-05-03 18:28:41
Rating: 5
Comment: I was referred here by Ocean Honda on Whitter Ave, and am very satisfied with my service. Joaquin and Jesus were very patient and understanding of my limited knowledge on car mechanics. Very kind helpful and informative when it came to giving me help Through this time. I’m very thankful to have a local shop by my house that works this hard for the customers. Good people, good shop. Definitely recommend coming here.

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Name: D**** M*****
Date: 2024-04-29 18:19:02
Rating: 5
Comment: The people at Auto Collision Group are fantastic. Jesse and Joaquin assisted me throughout the process and were both extremely helpful as they assisted me with a tow-truck to pick up my car from the scene of the accident. They made the insurance process seem less.

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Name: M******
Date: 2024-04-27 16:13:19
Rating: 5
Comment: After I was rear ended (brand new-- I was hit 4 days after I got it), ACG restored my 2024 Chevy Equinox to brand new. You cant tell anything happened! Joaquin and Jesse were very helpful and kept me informed at each stage of the repair.

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Name: S*** O* A**** I******** A*****
Date: 2024-04-26 23:20:00
Rating: 5
Comment: Jess and Joaquin were great to work with and they provide excellent quality and affordable service.

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Name: N** S*****
Date: 2024-04-21 03:31:18
Rating: 5
Comment: I recently had the pleasure of experiencing exceptional service at ACG thanks to the outstanding assistance provided by Joaquin Moreno. I was referred from Land Rover, and I must say, I was not disappointed. Joaquin Moreno epitomized professionalism and courtesy from the get-go. His warm and friendly demeanor immediately put me at ease, making what could have been a stressful situation far more manageable.ACG went above and beyond in terms of customer service. Joaquin took the time to thoroughly explain the entire process, ensuring I was well-informed and prepared for what lay ahead. His expertise was evident as he effortlessly guided me through the necessary steps and provided invaluable insights along the way.What truly stood out was Joaquins genuine commitment to ensuring my satisfaction. He was attentive to my concerns and went the extra mile to address any questions or apprehensions I had. Its rare to encounter someone who genuinely cares about delivering exceptional service, but he certainly exceeded my expectations in every aspect.Overall, my experience was nothing short of exceptional. The professionalism, courtesy, and dedication to customer satisfaction are truly commendable. If youre looking for top-notch service and peace of mind during your auto collision repair process, I wholeheartedly recommend seeking out ACG.

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Name: B***** A****
Date: 2024-04-19 03:10:46
Rating: 5
Comment: Took my vehicle to the Whittier facility had an amazing experience excellent work was done the Whittier team did a fantastic job keeping me updated with the entire process of my vehicle Leo, Jesse and Joaquin went above and beyond definitely recommend ACG Whittier

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Name: Y******** C****
Date: 2024-04-18 16:25:20
Rating: 5
Comment: Had to bring my Tesla Y in for a parking lot hit and run repair. They were prompt, efficient and their work was beautiful. Would recommend for anyone especially since this a Tesla authorized shop!

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Name: o*** c*********
Date: 2024-04-17 02:06:22
Rating: 5
Comment: Excellent in everything

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Name: O*** .*
Date: 2024-04-08 19:45:57
Rating: 1
Comment: I had a 2024 Chevy Tahoe off the lot rear ended after a day and took it to This place started off with a good attitude saying they were the best in the city and started bashing on other body shops but they delayed the build for up to month and didn’t stay in contact until I brought a 3rd party to the mix and wanted to rush everything and said the vehicle was ready on pick up tires were full of water mark and paint and the rims still have paint back of my Tahoe interior all messed up with paint inside the vehicle and paint chipped and on arrival for pick up the worker was rude I would recommend this body shop even if it is a authorized dealer the administrator was very helpful towards the end but all in all wouldn’t recommend

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Name: J**
Date: 2024-02-01 05:33:36
Rating: 5
Comment: Took my 2021 Altima here for front damage repair after a t-bone accident. It was my first accident in a long time, so I wasnt sure where to take it to. I found ACG after some research and Im really glad I did.I was adamant on getting OEM parts since the car was basically still brand new. Thats exactly what they did. They were transparent throughout the entire process & worked with my insurance to take care of everything. Big shout out to Joaquin, he was great to work with. Id ask for him!Just got the car back after a few weeks in the shop. It looks amazing.Edit: Ive noticed a lot of the reviews give low rating because they thought it took a long time. If you want the job done right with quality parts, take it here. If you want a quick fix with cheap aftermarket stuff, this isnt your place

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Name: C***** C***
Date: 2024-01-23 21:31:07
Rating: 1
Comment: Lisa, please stop harassing me on the phone asking me to leave a review. I had two really bad experiences with you guys in the past so if you want me to write my experiences let me know. Thank you

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Name: D***** A******
Date: 2024-01-20 04:08:11
Rating: 5
Comment: Great customer service and fabulous communication

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Name: r*** m*******
Date: 2024-01-18 00:37:36
Rating: 5
Comment: Super responsive and excellent attention to detail. Did not over promise at any stage. Over delivered at all stages. Highly recommended.

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Name: M****** C******
Date: 2024-01-16 23:10:09
Rating: 5
Comment: My Tesla had extensive suspension damage tire and fender damage as a result of being hit. ACG was wonderful. Customer service was excellent. Joaquin gave biweekly updates carefully explaining what the damage was and reason for delays and progress. All repairs were done to Tesla specifications. Tony and Walter also called periodically to answer any questions and assure I was getting updates. All delays were due to parts not available. Once parts arrived the team was efficient in performing repairs. My car was washed and detailed when the car was returned to me. Auto Collision Group Whittier are awesome.

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Name: D***** P***
Date: 2024-01-05 00:16:12
Rating: 5
Comment: Joaquin Moreno was my service advisor and estimator. He was wonderful to work with - always professional and kind. He even stopped by for a house-call for a minor adjustment. Thank you, ACG and Joaquin. Rover looks great. -Dan

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Name: C***** S******
Date: 2023-12-28 11:46:29
Rating: 1
Comment: Make sure your vehicle is 100% complete before taking it back from them. Check for damage since they like to leave things laying on it or inside while it’s sitting there. If they promise to repair or make it right in the future do not take their word. Not even Leo’s the manager. I took my vehicle in for some repairs and they ended up breaking my splitter(promised to replace, been 4 months and they give excuses), bent my license plate into a taco for some reason and scratch my tint on a window(also promised to pay out $90 to replace but never did and give excuses till this day). I recently lifted my vehicle and my rear suspension guard is missing, on the side they worked on.Be ready to constantly call for updates or else your vehicle will be thrown to the back piling up dust and used as a table for other parts. If you’re willing to go through that hassle they will do a good job painting and fixing dents. I’ll give them that. Whoever they have in there doing paint and body is keeping them in business.

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Name: S** A*******
Date: 2023-12-15 02:34:32
Rating: 1
Comment: They returned my vehicle with rear speakers blown out. They were suppose to have taken care of paint damage. Which they did but only partially. From a distance car looks great, but once you get close enough you can still see the damage. Receptionist had an attitude for now reason. They also said they were going to have my car towed to another shop. They lied they drive it all way the way to Victorville.

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Name: G**** R*****
Date: 2023-12-14 07:48:56
Rating: 1
Comment: Terrible Customer Services and this was on the phone I can Imagine in person.!

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Name: a****** G*******
Date: 2023-12-09 23:14:22
Rating: 1
Comment: Do not bring your car here. The customer services is horrible. The general manager is unprofessional and a liar. They took more than 3 months to get my car fixed and the day that it was suppose to be ready the GM called saying my car was ready, it was not ready. I got to the shop and he told me it was not ready that it would be ready at 6 p.m so I waited patiently until 6. When 6 oclock came around my car was still not ready. He didnt give me the car until 8. Plus, they charge me $6K on storage fee when they were the ones lagging to fix my car. I will never come back nor will ever recommend. I tell everyone I know not come to this place. Please stay away.

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Name: S**** L**
Date: 2023-11-15 00:19:21
Rating: 1
Comment: Where do I begin? Three words to sum up my experience with ACG..Dishonest, Shady, Unreliable. My wife hit her tesla going 3 miles an hour by making a u-turn and scratched the two right rims and front bumper. A bunch of error lights and alignment were off so took into Tesla. Tesla quoted me $500 to realign and get rid of all the errors and quoted me $850 per rim replacement. An hour later they they called me recommended I take it in to an approved Tesla Repair shop to check for internal damage. I took it to the closest Tesla approved repair shop which was Auto Collision Group..what a mistake.A lady came out and stated it was going to be over $10k to repair. I asked how does she know, she didnt even look inside? Long story short, it took them over two weeks to get back to me to give me a quote. (In hindsight, this is intentional...keep reading below). They confirmed no internal damage..To replace two rims, and fix scratch on bumper was going to be $12,500. Pretty crazy, so I told them I would like to take the car to get a second opinion. They said you can but I would have to tow it out as is and they would charge me $4k for storage fees. What the actual hell?I then stated for the rims, I will just buy two off of ebay. They stated that is not allowed and they have to fix everything on that $12,500 quote. Why the hell is this body shop holding my car hostage and telling me what to do with my car? Long story short, because of this, I had to go through insurance when it really should have been a $4000 all in repair job at most. (Rims from dealer $850 each, $500 to align and fix errors, fix scratch). Insurance negotiated them down and they proceeded with the work.This repair took over a month and the rep called me for 7 days straight saying it should be ready today, when it wasnt ready waiting for parts. Repair took over 1.5 months from when i first took it in. They then called me saying the car didnt pass alignment and they submitted a supplemental to fix..another $8K! I asked them what the hell did they look at for the two weeks when they confirmed there was zero internal damage? The first place they should of checked was the front rim where it hit the curb? Wait,theres more!The day I picked it up, i had to wait 2 hours in. there because they didnt have the paperwork/insurance payments all reconciled. I finally drove it off and one minute into the drive, all the error lights from when I first brought in the car went off. I had to return back and they serviced it for another hour to fix. What a S*** show this place is.Wait theres more. They originally told me they would waive my deductible when I first took it in which they renegd on. They then came back with an offer to reduce it by 50% if I gave them 5 star reviews on yelp and google. I refused and am writing this review. Now I know how their reviews are so high!Stay far away from this place! I will be making a formal complaint to Tesla and to the Bureau of Automotive Repair. Ive never been taken for a ride by a body shop like this before.

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Name: E***** L**
Date: 2023-11-03 17:14:02
Rating: 5
Comment: Very professional and the body work on my Model 3 was as excellent. Very satisfied with their work.Update 11/3/2023. Came in with a small dent, met with Juan who helped me out. Really appreciated the work to help me out without gouging me. Thanks!

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Name: E***** Y**
Date: 2023-11-02 17:55:44
Rating: 1
Comment: Personally had a difficult time with ACG. The office manager and other manager were both very kind and understanding, but it still doesn’t change the experience I had. 1. not sure what took so long for the car to be painted. It took 10 days to get my car back and all they had to do was paint the front bumper for a small, minor scratch.2. My personal belongings were touched and went missing. I had half a pack of gum left before I dropped off the vehicle, and when I came back to pick it up, the gum was all gone. I’m glad that this time, it was gum, but I don’t want to ever risk getting my valuables stolen here.3. When I got the car back, it was relatively clean, but the cleaning inside and even outside was not thorough. There were still some stains on the right side mirror and in the inside, the flap where the mirror is, there were dirt stains. And there were random stains all throughout the interior part of the car. The seats, the middle console, the wooden part near the AC.Overall, my experience at ACG was not so great and quite disappointing. I’m just glad I didn’t have to pay and the other insurance party was responsible for the damages because I would have been way more upset having to pay for low quality work.

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Name: J***** D***
Date: 2023-10-24 22:08:51
Rating: 5
Comment: Great business and does the best work in CA,I would definitely recommend bringing your vehicle here if you need your vehicle fixed right and not half way like other body shops. This body shop is trustworthy and very responsive and updates me every step of the way! 10 stars forsure! I will always bring my car here for any accidents or issues. They do quality work all the way and for the best value. Shoutout to Jorge & Juan Carlos .Always picks up whenever I call and hes very professional. Thank you ACG! Highly recommend coming here

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Name: N******** G*****
Date: 2023-10-21 03:30:59
Rating: 5
Comment: Excellent work and excellent service, Joaquin and Leo are the people to ask for, did the best they can and also go the extra mile for your car, go here !!!

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Name: A**** E*******
Date: 2023-10-19 18:30:17
Rating: 5
Comment: Auto collision has provided me the absolute best experience throughout this entire process. My vehicle was hit by a Metro bus and Leo, Juan Carlos and Monsse have done their absolute best in providing me customer care. They have guided me throughout this entire stressful process and I would definitely recommend them to anybody. I will definitely come back again for any car repairs in the future.

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Name: G******** M*******
Date: 2023-10-06 16:52:25
Rating: 5
Comment: My experience as far as the intake of my car when I first brought my car was great. The girl in the front office was very knowledgeable. She was friendly, professional and asked all the right questions. They are keeping me inform of the progress on my car via text which is really nice.. So far, so good!

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Name: E**** A******
Date: 2023-10-04 23:25:03
Rating: 5
Comment: I recently had the pleasure of working with the team at the Auto Collision Group in Whittier, and I must say that my experience, in particular with Joaquin Moreno, was absolutely outstanding.From the very beginning, Joaquin displayed professionalism and a commitment to excellence. What truly stood out was his unwavering dedication to meeting deadlines. The timelines he provided were not just promises; they were precise commitments that he consistently upheld. This made the entire process incredibly smooth and stress-free.Communication was another area where Joaquin truly shined. He kept me informed at every step of the repair process, ensuring that I was never left in the dark about the status of my vehicle. This proactive approach to communication not only gave me peace of mind but also allowed me to plan accordingly.One of the most remarkable aspects of my experience with Joaquin was his flexibility in accommodating my needs. He went above and beyond to ensure that my car was ready exactly when I needed it. This attention to detail and customer-focused approach saved me from having to rent a vehicle and incur additional expenses, which I greatly appreciated.Joaquin Moreno at the Auto Collision Group in Whittier is a true professional who goes the extra mile to ensure customer satisfaction. Hes the man! If youre looking for someone who is reliable, communicative, and committed to delivering exceptional service, Joaquin is the person to turn to. My experience with him was nothing short of exceptional, and I wholeheartedly recommend working with him.

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Name: L*** D* R***
Date: 2023-09-22 23:07:44
Rating: 5
Comment: Auto Collision Group, completed my expectations and did a great job . Completed at the time frame that I expected. Thank you for all the support and help. Thank you for everything!!!

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Name: M****** A*******
Date: 2023-08-25 21:23:10
Rating: 1
Comment: I brought my car here since they are approved to repair EVs. My car was deemed a total loss but thats not going to stop ACG from overcharging. Over $3000 + 5% surcharge for a week of storage. They are holding my car hostage until they get paid.Well the assessor called me and said there are several fees that they hadnt approved of. Their manager is in a meeting and I have to keep waiting.For the record, Im disabled, on a fixed income and Im stuck here without my meds. ACG is risking a serious lawsuit.DO NOT BRING YOUR CAR HERE. I dont care how convenient or close to home this place is (which is why I brought it here). Big mistake. Stay away from this place.

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Name: C******** C*******
Date: 2023-08-05 17:56:59
Rating: 5
Comment: Im a repeat customer and get great service each time. The staff is friendly and knowledgeable. Both their staff and their work results went above and beyond my expectations, especially Joaquin who handled my case.

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Name: S C
Date: 2023-07-28 18:29:51
Rating: 5
Comment: Friendly staff, great service.

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Name: C*** E**********
Date: 2023-07-28 16:15:08
Rating: 5
Comment: Joaquin was exceptional! Always very nice and attentive to his customers. One of the best body shops in town and 100% recommend to anyone! There’s a reason this body shop is approved to work on higher end vehicles because their service is absolutely stellar!

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Name: J****** J**
Date: 2023-07-27 21:01:15
Rating: 4
Comment: I brought my car in for a bumper repair and, when I picked it up, not only was the bumper replaced but the car was pristinely polished and looked brand new. The staff is courteous and very professional as well. The reasons Im not able to give them 5 stars however is because of the overall time the bumper repair took (20 days) and because I had to call them for progress updates. Overall Im a satisfied customer.

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Name: B**** C******
Date: 2023-07-20 23:52:53
Rating: 5
Comment: Great Service and excellent work on my Tesla. Highly recommend for Tesla work!

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Name: J**** A******
Date: 2023-07-11 01:01:43
Rating: 5
Comment: Definitely recommend for any collision work,ask for leo

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Name: E** Z*******
Date: 2023-06-13 16:45:15
Rating: 5
Comment: This place totally awesome very friendly very welcoming. My Toyota Corolla 2014 paint was just chipping off. Took it to Toyota envision they took my car to Auto Collision. Toyota did not even know where my car was at at first I was nervous so I went looking for my car found it at Auto Collision. They were so nice and reaffirmed me that my car was in good hands and theyre taking care of it. They also allowed me to go to the back where my car was being taken apart. And take a picture of it so I could show my daughter that her car was there. Even though they could not do the work because Toyota envision did not get the proper information had us waiting for almost 2 weeks then informed us that they could not do the work so we had to go back and pick up the car. Now they say I have to take it to Penske Toyota. Because that is a manufactured problem.

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Name: C****** L***
Date: 2023-06-06 22:45:50
Rating: 1
Comment: Very bad service. Car would not run. Parts were not installed. My car was in very bad shape. They kept my car 5 months I paid in advance and they didn’t work on my car until the fifth month. Never again. I took my other vehicle to the Body shop across the street,excellent service and reliable. When they promise when my car would be ready, it was ready. Excellent work! A friend 5 star !

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Name: M*** M******
Date: 2023-05-16 17:51:29
Rating: 5
Comment: My Tesla undercover broke off, I came in and they got it done for me same day. Joaquin and Leo were very helpful throughout the process and overall I had a great experience at this auto collision group ! I highly recommend this shop !

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Name: K**** B*****
Date: 2023-05-02 12:26:02
Rating: 1
Comment: If you like empty promises, being strung along, lied to, and not having your car for months, then this is the place for you! Horrible communication. Horrible professionalism. Just do yourself a favor and choose any other body shop than this place!! They had my car for over 2 months. Told me 4 different times that it would be done by a certain date and never was. I had to call them every day for an update towards the end. Awful, awful company. They left fingerprints on my driver side visor. They broke my rear view mirror ornament. Took my magnet I had in my trunk. Just the worst company.

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Name: Q**** S*****
Date: 2023-05-01 16:39:00
Rating: 5
Comment: Don’t go anywhere else they are always busy but worth the wait!

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Name: K**** H
Date: 2023-04-06 23:48:54
Rating: 1
Comment: Do not take your vehicle to this place. Super shady, other customers are a priority (according to the manager). After 7 weeks they still havent repaired my car properly, theyre adding parts that the insurance has no clue about. Save the headache and the stress and go somewhere else.Hey Michelle, add a number I can call you at. These people cant get it right and were still waiting on the vehicle.

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Name: D**** A******
Date: 2023-04-04 00:04:45
Rating: 1
Comment: Took my Tesla here cause after read end accident because they’re one of few places to work on Tesla.Car ended up getting totaled but ACGCharged these fees for a simple tear down and storage. The breakdown of charges are as follows:Teardown: $2,666.00Daily Storage: $200 x 30 days of storage = Total $6,000.00Lien fee: $225.00Wrap fee: $195.00Admin fee: $450.00Sales tax charged on individual services: $55.13Total charges: $9,591.13Mercury insurance only covered $3,500 as California law seems reasonable charges. Leaving me with $6,000 deducted from my settlement due to ACG excessive charges. I am currently having to go through legal process with them now, next time will only go with a place my insurance knows is on the up and up instead of picking myself.

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Name: J******* M****
Date: 2023-02-21 19:43:51
Rating: 5
Comment: ACG is so professional and efficient. My car ended up being completely totaled but I was grateful that they analyzed the damages with so much detail to deem it a total loss. I felt very safe knowing that they would look out for their customers best interest and we’ll being.

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Name: P** P****
Date: 2023-02-06 15:10:12
Rating: 1
Comment: Save your time and money. Don’t go to Auto Collision! IF I COULD PUT NO STARS, I WOULD!!We needed our sunroof repaired and couldn’t find a body shop connected with State Farm that was able to do the work on our 2018 Toyota Tundra because of the height. I called Norwalk Toyota and they said “their” body shop could fix it right away without delay. So we were directed to Auto Collision in Whittier. Big, huge mistake!!We left our vehicle with them on September 20, 2022 and was finally able to pick it up on February 2, 2023, 4 ½ months later. At first, it was parts were backordered. I accepted that, but after two months, it was a series of excuses: State Farm was delaying confirmation, they had other vehicles to work on, etc. Returned calls were rare.The final straw was the following: When they told us our truck was READY FOR PICK UP and we were there to do that, they had failed to glue several moldings and had trash in the truck. When we finally got home, it turns out that they left grease and oil marks on the inside of the sunroof as well as grease and oil in several parts inside of the vehicle. I wouldn’t take it back to have them clean it (as they certainly should) as I’m not convinced that it wouldn’t be another four months to get it back!

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Name: R******* D****
Date: 2023-01-30 19:44:55
Rating: 2
Comment: Not repairing damage correctly looks different from the other side of vehicle, will send pictures to fix correctly

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Name: A***** H********
Date: 2022-11-30 06:00:38
Rating: 5
Comment: Had a horrible experience with mercury insurance but thanks to these great people I was able to take care of everything if it wasn’t for them I would of been in a nightmare thanks again guys

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Name: L***** D*****
Date: 2022-11-21 01:09:28
Rating: 5
Comment: Car looks great.

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Name: H*** A******
Date: 2022-11-04 19:06:20
Rating: 5
Comment: Very happy with the service and the work they do. All very professional and top quality.You are very satisfied to see your car like new again. THANK YOU to the entire ACG team...

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Name: T**** A*****
Date: 2022-10-12 18:30:26
Rating: 5
Comment: Well, it is a repair shop for all vehicles, and it is very large and the workshop and very orderly, for my part I recommend it to OJO SERRADO, pay attention to this, the CEO of TADA LA CORPORACIÓN DE (ACG) helped me. thank you friend, blessings

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Name: P*** A********
Date: 2022-09-28 00:08:39
Rating: 5
Comment: Excellent work, kept me informed the whole, car looks better than new, very, very good work

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Name: B*** P****
Date: 2022-09-23 17:14:09
Rating: 5
Comment: My tires and rims got stolen and they repaired and did body work also

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Name: e***** r***
Date: 2022-09-22 21:59:12
Rating: 5
Comment: Great customer service and high quality service. 👌

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Name: F**** S**
Date: 2022-09-07 16:16:28
Rating: 1
Comment: Not recommend not recommendVery bad experience cost me $2,115.00 most of it storage feePoor customer service form the Receptionist to the manger RobertThey tell you something and they do something else I got my car not clean form outside also inside the work not done all this cause insurance money involved and they want to take it allOver all not the right place to deal with and manger not listening.This people act like the not touchableOwner need to watch and listen to customers complain and ask for my details if really care about future business. Not recommend at all

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Name: E**** B******
Date: 2022-09-01 01:14:31
Rating: 5
Comment: My car has been repaired and it looks great. It took about 2 weeks.

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Name: G****** O*****
Date: 2022-08-27 02:36:51
Rating: 5
Comment: Took My 2020 XSE Camry to this spot and Them technicians did a great Job 🙌 Harry the Estimator did a great and amazing job on keeping me Updated. He also did the very best to replace the old parts into New OEM parts !!!!!!!!

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Name: C****** Z******
Date: 2022-08-18 16:07:46
Rating: 1
Comment: If you can take your car somewhere else please do. Took my car in around May right after my car accident. I didnt have many options since many of the shops couldnt work on my jaguar. Didnt recieve my car back 2 months later. They called me to go pick up my car because it was supposedly ready, and when I get there I still have to wait 2hrs. As me and my husband are getting ready to head out the door we see my car. My husband inspects the car and notices many clips missing. We left the car and left. Days passed and my car got delievered to my home and same clips were still missing. The next day I noticed my driver side mat missing than I started looking around my vechicle and my headrest from the back was missing. Things were missing or broken that shouldnt even have to be removed. Jose was the guy that helped us. At this point I was dealing with UNPROFESSIONALS. The fact that I was able to notice all these problems was insane to me. They are the ones with the experience they should know what they are doing. The excuse for my stuff to end up missing was because they had multiple of the same cars ( well how about be more cautious). Till this day I am still waiting on my missing parts! I wasted time going back again 2 weeks ago, because they ordered the wrong parts! If you do take your car here inspect it because obviously these people dont know how to inspect cars properly. They are real quick to charge you though! They need to do better as a customer it is frustrating to deal with this kind of people. They claim to offer high quality work and to make the repair process easy & hassle free! Did not experience this at all!

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Name: l**
Date: 2022-07-27 19:25:17
Rating: 5
Comment: A welcoming polite crew with a nice lobby. They had a phone charger, coffee, soda, water, chips and tea. It was very clean inside and very professional.

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Name: P****** R***
Date: 2022-07-16 10:16:35
Rating: 2
Comment: Not a good experience never take my car there again

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Name: C*** S**
Date: 2022-06-21 15:26:55
Rating: 1
Comment: My fathers car has been trapped for 8 weeks and they keep giving excuses. To this day they wont even confirm if the car was repaired.

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Name: D*** C******
Date: 2022-05-23 03:22:07
Rating: 5
Comment: We went to this facility to aquire an estimate on our vehicle.I can say meeting the young ladies in the front office & one of there estimators were very perfessional.One item I found appealing that was offered to us was instead of waiting for a printed estimate I chose to have said estimate e-mailed to us, allowing us to continue on with day.Thank You Again

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Name: E*** L**
Date: 2022-05-07 00:08:26
Rating: 5
Comment: The estimator Mr. Jose treat me very nice. I like his services.

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Name: S*** H*****
Date: 2022-04-27 20:20:55
Rating: 1
Comment: Very un professional drivers of box trucks that have their name up and down the sides, he tried to merge into me and then proceeds to flip me off and get angry inside the cab of his truck

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Name: L*** H******
Date: 2022-03-22 22:43:09
Rating: 1
Comment: These people are very unprofessional, theyve been holding my brothers car for over 2 months. If I were you guys Ill take my business somewhere else...

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Name: H******* R*****
Date: 2022-03-21 18:13:15
Rating: 1
Comment: Ok job, but customer service sucked. 30 days for a bumper, and on top of that they told me they didnt have time to repair my vehicle because they were under construction.

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Name: J******* M**********
Date: 2022-03-11 00:50:56
Rating: 5
Comment: The best of the best by far, need repair or any type of fix head here, good ppl and very generous. 5 stars in my opinion for sure, no arguing that. Definitely check them out for any need and repairs..

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Name: E***** D***
Date: 2022-03-05 02:41:07
Rating: 5
Comment: Excellent service, very friendly and reliable staff

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Name: L*** Q**********
Date: 2022-02-13 00:25:36
Rating: 5
Comment: Really glad I took my car to get it repaired. I had issues with the insurance approving repairs, but this shop did everything they could to make the insurance pay for the repairs. It did take a while to get my car back due to the pandemic, but it was worth it.

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Name: K*** L*******
Date: 2022-01-02 02:10:54
Rating: 5
Comment: Great service from start to finish the staff here st ACG WHITTIER definitely known the meaning of customer service. 👍🏼 Andrew is the best Ill be definitely recommending all my customers and friends ti ACG WHITTIER

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Name: N******* H******
Date: 2021-11-10 03:17:03
Rating: 5
Comment: Went in for some minor exterior damage (scratches)to the driver side passenger door. Took the car in with it looking pretty ugly from the scratches and for the car back looking brand new again. The work they do is excellent. Between ACG and my insurance, everything was handled and only paid my deductible. Am very pleased with the work and customer service they provided.

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Name: E***** H*
Date: 2021-10-20 19:51:22
Rating: 5
Comment: Huge shoutout to Andrew, Marisol, Vivian, Maria and the team at ACG Whittier for excellent work and professionalism throughout the repair process of my Tesla Model 3! I am so glad to have my car back and it looks great- shiny and dent free. My 2020 Model 3 was rear ended this past July and turned out to need extensive repairs totaling over 20k in repair costs. After the accident, I was referred to ACG Whittier by Tesla and saw that ACG was also highly recommended by other members in the Socal Tesla facebook group. From inspection, to handling processes with the insurance adjuster, to performing repairs, and everything in between, Andrew and the ACG team took care of every step with expertise. No lie, there were some hiccups along the way in regards to Tesla parts from the factory which led to delays to the ETA, but I truly appreciate the way the ACG team handled it to resolution with solid communication and Andrew took time to let me know the progress and next steps at each checkpoint so I was kept in the loop on the status. Sometimes these things relating to supply chain are unpredictable, but it gave me peace of mind to be in the loop and I could tell Andrew and the team really cared and were on it to take care of it so that I could be back in my car. My car was detailed and looked awesome when I picked it up. Overall, excellent experience with ACG Whitter and would definitely recommend to anyone looking for an auto body shop. 10/10.

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Name: R****** X**
Date: 2021-10-11 20:03:41
Rating: 5
Comment: My car was absolutely terrible after a hit and run these guys did an amazing job with everything putting it right back to where it was perfect before!

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Name: D**** S******
Date: 2021-10-04 18:08:00
Rating: 5
Comment: I came here after being in an accident and was referred by my dealership. The moment you walk through the door both receptionist greet you with a warm and kind welcome. The lobby is absolutely beautiful and so organized and clean. They offer you refreshments and snacks. They assist you right away. I knew that I was leaving my vehicle in the best hands. They are very professional and inspect you car throughly making sure they take note of all the damages ensuring they are fixed. When I got my car back it was like it was brand new. They detailed it for me it was so clean inside and out. I will definitely be returning for any auto repairs I need.

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Name: S***** C
Date: 2021-10-03 12:40:59
Rating: 5
Comment: Excellent service, transpancy, and updates.

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Name: D******** S******
Date: 2021-10-01 21:23:29
Rating: 5
Comment: My experience here was amazing everyone there was always very helpful and very respectful and facility very clean . If there is any one I recommend is MOHAMMAD LET ME TELL U HE IS THE BEST AT WHAT HE DOES CALL AND LOOK FOR HIM TELL HIM ARIANA SEND U

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Name: J******* V*********
Date: 2021-09-24 20:44:25
Rating: 5
Comment: Excellent service, amazing work done on my vehicle and I am very picky about work on my cars.Thomas did an amazing job communicating with me and keeping me updated about my vehicle. Although there was a bit of a delay through no fault of their own they were able to get my vehicle back to my in Excellent condition. 10/10 would take my cars back here if needed. Great job guys!!

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Name: D**** A*****
Date: 2021-08-05 18:17:19
Rating: 5
Comment: My daughter’s car was taken there by our insurance company and I have to say the staff was definitely very friendly and professional nice clean facility. Unfortunately we were unable to get her car fixed because insurance stated our car was a total loss but I do recommend this facility.

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Name: D**** S*****
Date: 2021-07-22 13:18:25
Rating: 5
Comment: Tony at AGC handled the repairs from start to finish. The insurance company was not being cooperative and it took them over a week just to give them the OK to start the bodywork. Tony provided me with a car until the insurance company kicked in to pay for the rental. He had my car flatbed towed to their facility in Victorville in order to get my car repaired sooner. The staff at Victorville, especially Maria, were wonderful and kept me updated. They dealt with my insurance company and made this whole ordeal so much easier on me. Thank you so much Tony and Auto Collision Group Whittier and Victorville!

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Name: J******* A*
Date: 2021-07-21 21:19:25
Rating: 5
Comment: My car came out looking like when I first drove away from the dealer, brand spanking new. Thank you Andrew and ACG team!

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Name: A****** K******
Date: 2021-07-01 02:18:39
Rating: 5
Comment: I would like to thank the entire staff from Auto Collision Whittier. Staff was very professional and courteous to me. Last but not least I would like to thank Ms Claudia for her professional skills and empathy for my situation 💪💪💪

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Name: L**** J******
Date: 2021-06-26 03:08:29
Rating: 5
Comment: Satisfied!

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Name: J**** B*******
Date: 2021-06-22 16:16:42
Rating: 5
Comment: I went to ACG based on the good reviews I read and compared them to other local shops. They were fantastic from start to finish and Id highly recommend them.

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Name: C**** P*****
Date: 2021-06-14 21:30:29
Rating: 5
Comment: I have had body work on my vehicle three times in the last 6 months. They have done a great job on repairing my vehicle to where it looks like new. Every employee I have come in contact with have been both professional and friendly. Especially Thomas and Marisol. I will recommend this business to my family and friends from now on.

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Name: M******* T** T****
Date: 2021-06-02 16:47:40
Rating: 5
Comment: Andrew helped me with my Tesla Model Y. He was very thorough and explained the process and managed expectations. The car took a few weeks, because of negotiations with the insurance company. My car was not only repaired, but detailed. The car looked perfect, like before the accident. Thank you!

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Name: M****** C********
Date: 2021-05-07 19:19:06
Rating: 5
Comment: Thank you so much!!!.customer service was great, Keeped me updated at all times.A big thank you to Felix at the whitter location.The work and detailing is amazing 🤩 my car looks like new.

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Name: R**** G**
Date: 2021-05-05 15:09:52
Rating: 5
Comment: Claudia keep me, up to date on everything that was happening to my car. Great customer service.

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Name: R** C*******
Date: 2021-03-01 07:11:38
Rating: 2
Comment: Overpriced and they dont keep their word.

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Name: H****** E******
Date: 2021-02-26 16:13:08
Rating: 5
Comment: Good service pleasure doing business

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Name: K*** E***
Date: 2021-02-25 05:27:45
Rating: 5
Comment: Ive been to this shop more than once and the service they give at this body shop is the best! They even detail clean it better than the dealer itself! The owner Jorge is super humble and chill. My rep was Thomas and hes one of the best there. He always kept me informed throughout the whole process! I definitely recommend this place!

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Name: A****** H******
Date: 2021-02-22 01:36:30
Rating: 5
Comment: Real fast a few quick questions and bam ur out and they keep u updated

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Name: H*** C*** T****
Date: 2021-02-17 05:12:23
Rating: 5
Comment: Customer service is excellent.

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Name: R**********
Date: 2021-02-06 16:06:14
Rating: 5
Comment: An object fell off a back of a truck on the freeway and struck my front bumper. Leaving a nice gash. Nothing major, but still an eye sore.I took it back to ACG and Dorian/George took care of me (2nd time to ACG in 7 months). Made my 2019 SR+ look brand spanking new. Considering it was a small job.Taking my Tesla and my other vehicles here from now on!And referring all my friends and family to them!

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Name: S** Y**
Date: 2021-02-05 16:13:03
Rating: 5
Comment: Great communication regarding the status of the repair

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Name: A** N****
Date: 2021-01-20 15:21:16
Rating: 5
Comment: Thomas was very helpful and kept me informed via phone on the progress of my car repairs. Leticia in the front was kind and professional.

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Name: M***** C******
Date: 2021-01-07 05:12:51
Rating: 5
Comment: Good service

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Name: K**** K**
Date: 2020-12-23 03:09:32
Rating: 5
Comment: The ACG team was fast, efficient, professional and performed excellent repair work on my Tesla Model 3. Highly recommend this shop and I can definitely trust them for any work in the future.

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Name: M****** R*******
Date: 2020-12-19 00:48:47
Rating: 5
Comment: This place has excellent customer service and they are all about making you feel comfortable. They update you constantly to keep you updated on the work being performed on your vehicle. They have car rental service. All and all I know my car was in excellent hands.

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Name: B** H*****
Date: 2020-12-15 17:49:28
Rating: 5
Comment: Top notch service, huge thank you to Thomas, Joseph, Cindy and the entire team at ACG Whittier, great works on my model 3 and I know where to go and send my people when they have car issues. Again thank you and love my car back from your shop!

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Name: P*** S********
Date: 2020-12-14 21:26:24
Rating: 5
Comment: The Whittier Location is extremely professional and helpful. George and his Tesla team assisted in meeting my timeline and facilitated a pick up on Sat outside business hours.I do not recommend the Santa Ana location. That location is extremely unprofessional. The receptionist who answers the phone is extremely rude

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Name: M****** R***
Date: 2020-11-23 20:45:57
Rating: 5
Comment: Nice auto shop. They keep you up to date on your repair.

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Name: O*** R****
Date: 2020-10-31 17:48:20
Rating: 4
Comment: Good job, very friendly staff

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Name: A***** L****
Date: 2020-10-05 19:30:05
Rating: 5
Comment: I had the best experience with all the staff as well as amazing quality of the work completed. I would definitely recommend this place to anyone! Thank you guys so much for all your hard work!

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Name: K**** L****
Date: 2020-10-01 23:32:52
Rating: 5
Comment: Great and fast service! They left my car looking brand new like if nothing had happened. Will definitely recommend. Thank you for your service ACG!

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Name: A****** S********
Date: 2020-09-21 21:43:33
Rating: 5
Comment: They were nice and accommodating, very attentive. Kept me updated throughout the process of fixing my car, the end result looked amazing. Would definitely return and recommend to anyone for their services.

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Name: C****** R*******
Date: 2020-09-17 15:07:19
Rating: 5
Comment: Quality and timely repair!

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Name: S**** M*****
Date: 2020-09-13 23:13:41
Rating: 5
Comment: These are the bend over backwards to make your experience great kinda people. A-1 business

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Name: J**** P****
Date: 2020-09-06 17:15:23
Rating: 5
Comment: I was in an accident and referred to themI went and got a rental car that they paid for and gave me updates on my truckThe work was excellent and I’d go right back if I had to

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Name: M*** T*****
Date: 2020-08-30 00:06:01
Rating: 5
Comment: Awesome place they took good care of me the girls in the front are so nice

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Name: J*** Q*****
Date: 2020-08-27 00:30:28
Rating: 5
Comment: The best shop in town

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Name: c a*****
Date: 2020-08-10 19:33:02
Rating: 5
Comment: When I dropped my car off I didn’t have to worry about not knowing what was being done to my car because I would receive weekly updates. Once I was called to pick up my car I was excited and happy to see that it looked like if it had never even been hit.

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Name: a*** 0*
Date: 2020-07-24 18:41:20
Rating: 5
Comment: I took my car 3 weeks ago and they really help me fix in it . If you are looking where to take your car take it auto collision group they are really nice and also they will help with car rentals. Thank you jami!!!..

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Name: C**** B*****
Date: 2020-07-02 19:32:46
Rating: 5
Comment: Very helpful, if your geico insured there priority is geico carriers. They do very good work.

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Name: J**** G*****
Date: 2020-06-19 02:32:33
Rating: 5
Comment: I loved the place, everyone was very friendly, excellent service made me definitely recommend this place! 😀

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Name: J*** D****
Date: 2020-06-13 01:42:38
Rating: 5
Comment: Very good attention, perfect service, responsibility, I recommend it

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Name: R****** C********
Date: 2020-04-25 18:51:28
Rating: 5
Comment: I recently took my truck after an accident I had and I just want to say how professional they were throughout the whole process. Juan and Felix really took care of me and showed me throughout their facility to assure me that my truck was going to be taken care of with only the best quality tools and work. Dorian and Andrew were always keeping me updated on whatever was going on with my truck. I am very satisfied with the outcome of my truck. If you’re looking for a shop to fix your vehicle this is the shop to bring it to. They use very high quality equipment to make sure your vehicle is perfect and do so in such a professional manner. Thank you to the staff at ACG I appreciate the hard work and effort that was put into making my baby look brand new again.

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Name: N****** D******
Date: 2020-04-10 17:09:28
Rating: 5
Comment: I am unable to assess value but I would assume the value was acceptable to the insurer & good for the money spent;I greatly appreciated your responsiveness & courtesy extended by your staff!also appreciate the rental arrangement was made convenient for my profession. Thanks

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Name: G****** P****
Date: 2020-03-27 15:07:16
Rating: 5
Comment: Great service and quality work!!! The team took care of my vehicle in a timely fashion. I recommend ACG!!!

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Name: T** r*** G*** v**
Date: 2020-03-18 10:01:01
Rating: 5
Comment: After my wifes van was vandalized i spoke with Felix, he helped with everything and made a otherwise stressful situation, go very smoothly and did an excellent job, very fast and looks like new!!! I recommend these guys 100%

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Name: L**** L****** a** t** p****** o* B******
Date: 2020-03-09 11:28:28
Rating: 5
Comment: And after fixing everything, they went and washed and polished the car, in and outside. Thankfully, they left one of my items that I forgot in the car to the side.

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Name: A*** G*****
Date: 2020-03-02 19:44:34
Rating: 4
Comment: Thomas the manager is excellent, I was having some issues with communication between ACG and myself, so I went in a second a time to get some clarification and Thomas took over and got everything settled and professionally.

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Name: m****** m****
Date: 2020-02-29 16:56:38
Rating: 5
Comment: One of the best services,How very happy with the workThat they elaborated in my outo.Super recommendable...

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Name: D***** M*****
Date: 2020-02-14 04:00:39
Rating: 5
Comment: ACG IS THE BEST!!!

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Name: f*** c****
Date: 2020-02-08 16:59:08
Rating: 5
Comment: They did an awesome job and they finished my car sooner than what they had told me. 👍🏼

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Name: A***** M*** v****
Date: 2020-02-06 21:28:32
Rating: 5
Comment: Great service! The way they repaired my vehicle was incredible. George and his team are very professional and helped me out through the whole process. It was a great experience here at ACG. Ill efinitely will be using them in the future.

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Name: R** A****
Date: 2020-02-02 20:32:12
Rating: 5
Comment: I brought my car in with a dent in front driver side fender and damaged hood. I received great customer service. I needed my car within a specific time and they were able to accommodate me. They did an amazing job! My car was returned to me as if it were a brand new car. I would definitely recommend Auto Collision Group for all in need of great quality service!

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Name: H***** c********
Date: 2020-01-29 15:22:16
Rating: 5
Comment: Great customer service great quality work do recommend.

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Name: S***** V******
Date: 2020-01-28 23:11:20
Rating: 5
Comment: Good body work

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Name: C******** B*******
Date: 2020-01-24 18:17:33
Rating: 5
Comment: The hospitality and work ethics that these guys put into our cars are incredible ! Get the works and quality parts at the body shop and you shall not have any regrets ..

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Name: A*** C*******
Date: 2020-01-24 17:18:48
Rating: 5
Comment: This is best place to come to repair your vehicle because they pay attention to you since day 1. Also,it’s worth the wait

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Name: a****** m*******
Date: 2020-01-15 01:40:28
Rating: 5
Comment: Edgar is a cool dude, they were faster than they said they would be and the whip looks nice!

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Name: K*** A****
Date: 2020-01-13 17:46:22
Rating: 5
Comment: Someone hit my Tesla performance and I chose ACG because they are a Tesla certified body shop. They also provided me with a loaner while my car was being worked on and even towed it to my house. Amazing above and beyond service. The car looks good as new again. Highly recommend them.

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Name: K*** A********
Date: 2020-01-10 06:55:15
Rating: 5
Comment: This place is awesome! And Jorge is the man! I told him I needed my car a certain time and him and his crew got on it ASAP. He seriously went above and beyond and his service is excellent. He answered all my texts/ call and at one point, I felt like a nuisance but he completely understood and he said he would be the same. I drive a 2019 Tesla Model 3 and I value my car so much, and he understood my sense of urgency. Not to mention, he even got my car towed to my job to drop it off! That is going above and beyond. I recommend this place to everyone! Ask for Jorge, he’ll make sure you’re taken care of!

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Name: J**** S****
Date: 2020-01-08 14:32:58
Rating: 5
Comment: Great overall work with the car. Returned looking like a brand new vehicle.

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Name: J***** G*****
Date: 2019-12-06 01:13:11
Rating: 5
Comment: Great place to take your car in! The owner is very professional and friendly, and ready to answer any questions you may have. Highly recommended. 👌🏻

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Name: E****** A******
Date: 2019-11-28 18:06:52
Rating: 5
Comment: Great customer service, Joseph Silva helped me and was very professional. I would definitely reccomend this place. Thanks for your hard work.

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Name: M***** D** C***** O****
Date: 2019-10-29 01:03:31
Rating: 5
Comment: Excellent workshop.......by far the best!!! Super attentive, everyone!!! Very good service, in all aspects, totally recommended.Keep up the good work and many more successes.

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Name: I*** J*** M*
Date: 2019-10-19 19:24:34
Rating: 5
Comment: Everyone who works for the company is very friendly. They were professional and provide excellent service. My car looks brand new!

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Name: A****** A****
Date: 2019-10-17 01:12:46
Rating: 5
Comment: Top notch auto collion center, I got my truck fixed here and everything came out perfectly. The truck was repaired in good time and without a hitch. Next time I have an accident or if someone hits my vehicle I will bring my vehicle here.

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Name: S***** W******
Date: 2019-10-11 01:29:33
Rating: 5
Comment: When I took my car into Auto Collision Group, Jamie, Thomas and Joseph were incredibly helpful throughout the entire process. They were instrumental with the ease of a car rental delivery, meeting with the Geico adjuster on my behalf and just super effective with communicating about a bit of delay and the readiness of my vehicle. My car looked fantastic and I will refer all my family and friends to this shop in Whittier!

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Name: T******* M****
Date: 2019-10-09 00:54:06
Rating: 1
Comment: Rude receptionist!!

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Name: A***** M*******
Date: 2019-09-23 00:37:35
Rating: 5
Comment: Yes they did a awesome job on my 2019 after running into tire on the fwy. They treated me like family.

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Name: e******** y*****
Date: 2019-09-14 02:04:55
Rating: 5
Comment: I am a returning customer. Geico and ACG have taken care of both my cars this Summer. Yikes, two not at fault Collisions. No worries, I knew ACG and their awesome team would take care of everything and fast repairs. Jami Yeimy, Thomas and their staff are amazingly professional, attentive, down to earth and so courteous. The shop is beautiful, clean and well stocked with free yummy snacks. Thank you all for making the auto repair after a collision such an easy process. So conveniently partnered with Enterprise rental. LOVE!!!!God Bless you all and thank you for your superb customer service! Gracias Yeimy Liz Y.

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Name: J*** P*****
Date: 2019-07-29 19:26:49
Rating: 5
Comment: Staff is friendly and accommodating. When I dropped off my car, I informed them I was not renting a car. They got me an Uber ride back home without me having to ask.Repairs were completed in a very timely manner.

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Name: O**** S******
Date: 2019-07-18 16:06:31
Rating: 5
Comment: ACG collision group is on point. Unfortunately I was involved in an accident a rear end collision destroy my BMW M3 from the back. The concern I had was to find a BMW certified shop. These guys customer service is excellent. The whole team including the owner Jorge they’re down to earth people. They also did an extraordinary job on my M3 looks like new and like nothing ever happened. To anyone involved in an accident and you’re looking to ring your car back to its original condition you have to come here!

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Name: J*** V******
Date: 2019-07-10 22:01:31
Rating: 5
Comment: You guys were recommended to me by a friend. I totally agree with his recommendation. Felix was keeping me filled in, from start to finish. I never met him in person, because I have always been busy. His professionalism and attention to our needs has been outstanding! We are extremely satisfied with the companys customer service.

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Name: E***** O****
Date: 2019-07-10 21:56:21
Rating: 5
Comment: Auto Collision group did a great job On my ES 300 Mercedes was really happy with their work!!

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Name: C***** G********
Date: 2019-07-08 19:19:34
Rating: 5
Comment: Very good job on the painting. My car turned out fantastic, I highly recommend it.

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Name: J*** G**
Date: 2019-07-04 16:55:47
Rating: 5
Comment: Alex are very helpful

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Name: J******* R********
Date: 2019-06-28 17:21:10
Rating: 5
Comment: Everything was perfect, they repaired it quickly, good service, everyone was very friendly, my Kia Sorento was 100% like new. I recommend it, a lifetime guarantee with original parts and perfect workmanship, without a doubt, the best BODY shop ACG AUTO COLISIÓN GROUP

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Name: j**** c*****
Date: 2019-06-13 15:23:18
Rating: 5
Comment: Came back a 2nd time got crashed again and my experience was great thank you auto collision group staff car looks just as new.👍

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Name: S**** H********
Date: 2019-05-14 03:17:21
Rating: 5
Comment: Got my car back today... After going around town to look for a place to do a good job on my car I ended up finding a GEM! Felix was the kindest most respectful professional person Ive had the pleasure to work with. I couldve taken my car anywhere but there customer service is what elevated them to AMAZING IN MY BOOK. From the receptionist to the guys who work on your car. Everyone is so nice and helpful. They make sure this process is stress free by providing you with up to date information at a drop of a dime. If I could give them a hundred stars I would. One more thing, there office is so clean and always well stocked with goodies. AMAZING PLACE..YOU CANT GO WRONG HERE!! THANKS AGAIN FELIX AND ACG YOU GUYS ROCK!!

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Name: D**** J******
Date: 2019-03-13 23:24:11
Rating: 5
Comment: The team at the Auto Collusion Group did a fantastic job on my Model 3. I would strongly recommend ACG for any automotive repair.

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Name: D*** C*****
Date: 2019-03-08 18:23:30
Rating: 5
Comment: This place was profession and helpful from the moment my vehicle was towed there due to a wreck. George (manager) walked me thru the whole process made sure I understood everything that was going on and made sure to check the car completely for damages and logistic issues. Highly recommended!

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Name: L**** F*******
Date: 2019-01-12 09:44:22
Rating: 5
Comment: Very good service.

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Name: a**** o*******
Date: 2018-11-16 21:12:10
Rating: 5
Comment: Good place for repair you car

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Name: r*** p****
Date: 2018-09-06 17:57:36
Rating: 1
Comment: I would not recommend this body shop i Was not happy with the quality of work. Some panels on my truck did not match the original parts they replace the original parts with after market parts . There were many imperfections in the paint . Not coming back here again.

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Name: J*** R******** (**********
Date: 2018-08-18 03:00:39
Rating: 2
Comment: Was not happy with the quality of work. Some panels on the car did not match the original paint. There were many imperfections in the paint. Not coming back here again.

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Name: i**** G**
Date: 2018-07-30 15:41:34
Rating: 5
Comment: Hello i took my girlfriends car to this shop they did a very good job also Joseph bring out the car and explain everything perfectly they put Tesla paint brand new lights in the front detailed the car and the engine bay also hooked us up with a new tire and hubcap the shop is very great I recommend it to anybody service was excellent and again Joseph did a very very great professional job thank all of you at the shop once again😁😁😁

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Name: C***** R***
Date: 2018-06-30 04:44:37
Rating: 5
Comment: When I crashed my car it was very upsetting I looked around a lot of shops and I wasn’t really happy with any, I found this one online I was very impressed with how they have all new machines and very friendly service very professional when it comes to handling all necessary insurance and rentals but when I got my car back it shows they really cared about the customer . Thank you ACG my car looks awesome better than when I got it new

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Name: M****** P****
Date: 2018-06-13 23:46:14
Rating: 1
Comment: They did the work that was asked of them in a quick and efficient manner. The downfall came when some how the tint on my windows returned a complete mess. Not sure how it happened but I did not leave it in that condition when I dropped it off. I spoke to the manager who claimed they had nothing to do with it.

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Name: P**** E*****
Date: 2018-03-11 15:20:51
Rating: 5
Comment: They take good care of you and the work speaks for itself

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Name: C*******
Date: 2018-01-06 00:42:56
Rating: 5
Comment: Quality service and good customer service