autopom

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Name: R***** J******
Date: 2024-04-25 23:47:52
Rating: 5
Comment: Happy I chose autopom will put this service on my next automoblie

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Name: m*** h
Date: 2023-12-21 23:11:17
Rating: 5
Comment: Robert was great to deal with.

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Name: T***** E***
Date: 2023-12-18 19:08:31
Rating: 5
Comment: Great customer service, Robert was great, answered all my questions. All future customers should ask to talk to Robert

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Name: J**** H*****
Date: 2023-12-14 01:23:41
Rating: 5
Comment: Over the past few years being am autopom customer I have nothing top tier service from the contract reps to customer service. If you are looking for extended warranty coverage, you need to go Autopom.

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Name: R** S******
Date: 2023-12-09 01:16:40
Rating: 5
Comment: Best service & best price with awesome coverage. Thanks Ron

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Name: M******* F*****
Date: 2023-11-22 03:52:08
Rating: 5
Comment: Very customer oriented. Seek to earn your trust and satisfaction.

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Name: K O
Date: 2023-11-22 01:09:45
Rating: 5
Comment: Good

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Name: F*** R**********
Date: 2023-11-21 15:42:38
Rating: 1
Comment: I took my SUV to a local shop for a repair. The shop had to wait over an hour to speak to someone about the needed repair. I was told by the shop that the extended warranty company wanted to pay them for the shops cost of the parts, and less than their labor rate. When the shop said that wasnt acceptable, the company said theyd ship them the parts. The next day, they the shop called me and said the company cant get the parts, so Ill have to pay for them. I spent over $3,500 for the poli y and now they want me to pay almost $500 to have my car fixed.Dont walk away from this company - RUN!

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Name: S***** D***
Date: 2023-11-14 18:21:02
Rating: 5
Comment: This warranty company will take good care of you! Highly recommended!

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Name: J*** A*****
Date: 2023-11-10 18:21:19
Rating: 4
Comment: Just opened warranty policy. Too soon to judgeBut Rob was very helpful in setting up the policy & info.Best offering tha the other groups.

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Name: M***** F******
Date: 2023-10-25 09:47:22
Rating: 5
Comment: Top of the line services that was above and beyond my expectations.Robert, you are truly the man.🤜🏽🤛

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Name: R**** G****
Date: 2023-10-20 21:41:39
Rating: 5
Comment: Robert, outstanding !

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Name: E***** P****
Date: 2023-10-20 18:12:45
Rating: 5
Comment: Travis was very helpful and really work with me.

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Name: R**** T***
Date: 2023-10-18 04:05:21
Rating: 5
Comment: The customer service person (Robert) was extremely helpful. I had a dozen or more questions, which he was willing to answer without hesitation. The few questions that I asked and he was not a 100 percent sure of he quickly found the answer for me, and was surprisingly upbeat about giving the answer.

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Name: P*** K**
Date: 2023-10-10 03:59:49
Rating: 5
Comment: I did some research and make calls to other warranty companies and all of them seemed really salesy except for Autopom. It came down to Autopom and another warranty company. It came down to customer service and hands down Autopom provided that ... I was able to get in touch with Robert to ask questions whereas the other company did not provide such customer service. At this point I give 5 stars ... Hopefully the service will be the same when its time to file a claim. Hopefully I dont have to use it.

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Name: A******** P******
Date: 2023-10-06 02:16:41
Rating: 5
Comment: I dont often write reviews but all I can say is WOW. I did my research on extended warranties as I was buying a 2016 escalade that had only 22k miles back in 2020 and I know electronic failures can be expensive. One of the reasons I picked Autopom was I read a few great reviews about the owner. Here I am in 2023 and I had to make 2 claims at the same time regarding my engine lifters going bad and my navigation unit not working. I called Mike in the beginning really to just ask for advice on submitting a claim and who to go to etc. He warned me that the warranty company would only pay a certain hourly rate and I could get stuck with the rest. All the same, because I felt my issues were serious I went to the dealership. The discrepancy was $40 dollars an hour difference out of pocket. I again called Mike to just see what he thought because I was going to have to come out of pocket for the difference and we spoke a good bit. I called about 6:15 PM right before he was getting ready to head out the door and he heard me out. Told me to send over the repair order when I got it and we left it there. I was out of office all the next day but got a voicemail from the dealer servicing department stating that it looked like the warranty company offered more. Today it dawned on me that Mike might have had something to do with that so I called and I was right. Mike pulled the average hourly rates from that zip code and sent them over to the warranty company and they agreed saving me $600. Mike went above and beyond and this is real service. It seems like you hardly get service from anyone any more. Im not saying Mike is going to pull a rabbit out of a hat but he just might. I cant thank you enough and Im super glad that I bought this extended warranty. I know I could have had the job done cheaper but I chose to go with dealer more for their expertise on the problem. If was something simpler, I would go to a reputable local mechanic.Thanks Mike from Autopom for really looking out for me and going the extra distance. I very much appreciate it! One of the reasons I went through Autopom in the first place because it seemed like they cared!

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Name: J** D*****
Date: 2023-10-04 20:22:00
Rating: 5
Comment: I spoke to Robert today about a maintenance plan for our 2017 Colorado. In fact, I spoke to several different companies about this issue. Robert seem to go above and beyond to help me find the right plan and assist in other general areas I happened to casually mention. I certainly will not hesitate to recommend this company to friends and family.

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Name: B****** B******
Date: 2023-09-15 14:32:43
Rating: 1
Comment: Its a sham if you ever actually have to go through the claim process it is basically set up to take sooooo long that you will have to give up on the warranty company having to pay for the claim. We were without our vehicle for 2 months waiting for the approval from the warranty company and they still only covered 70% of the cost. So much time was spent on this that it was simply not worth the hassle. Dont bother.

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Name: j******* h*****
Date: 2023-08-30 19:51:50
Rating: 5
Comment: I purchased a vehicle extended warranty for my 2014 Jeep Grand Cherokee Overland today. I received exceptional customer service and assistance from Robert. Thus far Autopom found the right coverage for my vehicle and provided me with a military discount. Robert set me up with an excellent and affordable payment plan.I highly recommend Autopom to military personnel and veterans who are in need of an affordable vehicle extended warranty protection. Thank you Robert for the support and exceptional service today.

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Name: M***** Y****
Date: 2023-08-24 19:35:22
Rating: 5
Comment: I called Autopomp spoke to Mike who responded to me within two days for a reimbursement he was professional, kind and polite a wonderfull beautifully trustworthy gentleman God bless him and everyone that works with him

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Name: M******
Date: 2023-08-12 22:39:13
Rating: 5
Comment: We recently brought our car in for a routine 110k service on Aug 4th, during which our mechanic noted a couple of issues, the total cost of which to repair came in at around $3000. The owner of the shop immediately contacted Claims, but was told our warranty had expired. In pulling our contract at home, it stated the expiration date was Aug 5th, not Aug 4th as Claims had indicated.My very first instinct was to contact Mike, the owner at Autopom. A nicer, more down-to-earth, man you couldnt find. I explained our problem in detail, and he, too, verified through his records the same expiration of Aug 5th. Mike and his team worked diligently and tirelessly for days through every level of the Claims arm of the company with one goal in mind-to ensure that they would fully honor the terms of the contract as it was written.And that is precisely what they accomplished. The claim was re-opened, an inspector came to the auto shop and evaluated the car, a report was written and, within 2 days, we received a call from the owner of the shop. Of the roughly $3000 requested, just a shade under $2800 was approved! Thats over 93 pct that we didnt have to come up with out-of-pocket. To say we were elated is a mild understatement! Had it not been for Mikes persistence in trying to do what he knew his customer deserved, none of this would have happened and we would have been much worse off for it financially. We simply cannot thank Mike enough for his efforts as our unwavering advocate in this matter. Mike, from the bottom of our hearts, thank you!

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Name: S***** J*****
Date: 2023-08-04 23:00:23
Rating: 5
Comment: Robert was knowledgeable, he answered all of my questions. I believe I have selected the best warranty plan.

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Name: B**********
Date: 2023-07-21 17:22:28
Rating: 5
Comment: I canceled a warranty to get this one because the sales pitch was that good. I brought my vehicle in to get fixed and it took 2 days for someone in claims to answer the phone, only to be told they only use email. My mechanic could not get in contact with anyone. Once contact was made, I was told nothing would be approved unless the car is sitting at the shop. Had it not took 2 days to get someone on the phone this would not have been an issue. So far I am not impressed with this company. Hopefully they make good on their services.Update: the claim was approved and the owner reached out to me to let me know they are working on being able to get through better. Super nice guy and with that said, I would definitely recommend this company for a warranty

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Name: S*** G
Date: 2023-07-21 01:02:21
Rating: 5
Comment: Dear AutoPom Team,I hope this letter finds you well. I am writing to express my utmost gratitude for the exceptional service I received from your team at AutoPom. As a loyal member for the past year, I recently had a major repair issue with my beloved Mercedes Benz. The level of assistance and dedication demonstrated by your representatives exceeded my expectations and left a lasting impression.When my Mercedes Benz required significant repairs, I immediately turned to the Mercedes Benz dealership for assistance. However, they attempted to deny coverage for a certain aspect of the repair, leaving me worried and uncertain about the future of my vehicle. Thankfully, I had the foresight to call my AutoPom representative, who proved to be a lifesaver throughout the entire process.I cannot praise my AutoPom representative enough for their professionalism, proactive approach, and in-depth knowledge of high-end car repairs. They skillfully handled my claim, ensuring that my car received the necessary repairs promptly. Thanks to their dedication and efforts, my vehicle was back on the road in no time.What truly amazed me was the personal attention I received from the owner of AutoPom. I was pleasantly surprised when he reached out to me after being informed of the issues I was facing with Mercedes Benz. His intervention and commitment to resolving the matter to my complete satisfaction demonstrated the companys genuine concern for its customers well-being.As a result of this extraordinary level of service and overall satisfaction, I have now chosen to extend AutoPoms coverage to all three of my vehicles. Such is the confidence I have in your company and the assurance that your team will consistently provide the best care for my cars.The customer service I experienced at AutoPom was nothing short of top-notch. Your teams willingness to go above and beyond, coupled with their genuine care for my vehicles well-being, has left a lasting impression on me. I firmly believe that it is such qualities that set your company apart from others in the industry.In conclusion, I want to extend my sincerest appreciation to AutoPom and its dedicated team. Your excellent service has given me peace of mind in times of uncertainty, and I look forward to a continued relationship with your company.Thank you once again for the outstanding assistance and service. Keep up the remarkable work!Warm regards,Sean GoodmanHouston TX

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Name: K**** F*****
Date: 2023-07-11 15:48:56
Rating: 1
Comment: A rip off I went with car shield is the best car warranty for Florida

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Name: C****** G*****
Date: 2022-09-17 21:59:27
Rating: 1
Comment: This is literally my first time leaving a review but I felt compelled to discuss my disappointment and frustration. I have the preferred warranty that I thought was at minimum decent but I recently took my vehicle in for repair and the representative from Auto Pom negotiated out of paying for anything. For one of the repair items the contract stated that they cover disc brakes and myself as well as the repair shop informed them that this is what needs to be repaired and they denied coverage for this item. I am going to stop here because my next typed word would certainly start with some profanity

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Name: E**** G*****
Date: 2022-06-21 14:33:21
Rating: 1
Comment: I had a good exchange with sales agent Robert. My experience with everyone else was disappointing! Claims made for repair were not covered. None of the maintenance claims for items the policy indicated would be paid once during the contract period were paid. The policy covered towing when the emergency brake locked, and did not allow the car to travel forward.

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Name: S**** H****
Date: 2022-06-01 08:21:24
Rating: 1
Comment: EDIT: what I find funny is all the 5 star reviews are from those who have purchased the policy, but havent yet had to make a claim.and all of the 1 star reviews (like mine) are *****after***** a claim has been filed.coinky-dink? (sic)my simple point: ***most*** of you folks are going to be VERY disappointed after making a claim.or, you should wait to post your autopom review until AFTER a claim is made...as youll realize autopom is just a third party seller that does little if anything for you after the claim is made. (heck, the guy that sold me the policy was gone 6 months later, which was one of the many reasons given by autopom for my difficulties)while the money I paid in for 7 months *was* refunded by autopom, neither autopom OR Omega (the company I was paired with for claims) did ***anything*** for me, at all..... except cause me grief and leave me without a car and a huge bill at my shop for the teardown.after following all the rules/jumping thru all the hoops (accurate odometer, drive 1K miles, pay my premium, check engine light came on, and I religiously followed what-to-do, heres what the end result was:-----I owed $1400 to the shop for the teardown, and needed to get the vehicle off of their property within 2 weeks-----there were $26,000+ in repairs to be made to the vehicle, thru no fault of my own. the ***only*** covered repairs, according to autopom/Omega, is about $900 for the driveshaftTHAT IS LESS THAN FOUR PERCENT!!!!!! and only half of the repair cost was related to the denied claim. that means for the remaining $13K, the policy would have paid $900. less than a dime per dollar of repairs.-----AutoPOM (and Omega) did ***nothing*** for me, other than refund my money...for doing nothing!!!and when I say nothing....no tow (or offer to tow) to the shop. no offer of rental car reimbursement. heck even right down to even zero alternate suggestions to salvage some sort of value out of my ruined vehicle that they refuse to cover.my synopsis:BUYER BEWARE!!!!regards,-Steve Hagar

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Name: C* P*
Date: 2022-05-26 22:11:24
Rating: 5
Comment: I did my research last year and this company, by far, was the BEST extended warranty coverage for my car. Very happy I found them. Tell Robert Hippe I said Hi 🙂👋🏻

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Name: D****** O****
Date: 2022-05-15 17:01:57
Rating: 1
Comment: Autopom is not even a warranty companyThey simply sell warranties “administered” by some outside agency that you aren’t aware of and have no ability to contactCompanies like this don’t deserve your trust, let alone your moneyBe safeI had a claim. When it was presented, they “couldn’t find” my policy!Bizarre behavior

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Name: R***** G*****
Date: 2022-04-29 20:40:41
Rating: 5
Comment: I spoke with Robert and He was very helpful, friendly and honest in explaining the kind of coverage that My vehicle is eligible for. He also thoroughly explained everything that is covered under the extended warranty plan. At the end of our conversation He answered my questions without being your typical pushy salesman. Overall a much better experience Ive had with this company than other extended vehicle warranties and Autopom covers much more. I would definitely recommend this company to anybody looking for vehicle protection past 100,000 miles. They have some of the best deals for various types of coverage on the market.

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Name: L**** S*****
Date: 2022-02-03 18:25:08
Rating: 5
Comment: The price for the coverage is very reasonable. I hope I never have to use it but based on their BBB ratings and reviews I don’t expect any difficulties if the need should arise.

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Name: S**** C
Date: 2022-01-16 16:17:24
Rating: 5
Comment: Ms. Dacey was very sweet and helpful with information. She was very quick and veryprofessional. It’s very refreshing when you speak to someone that is just nice and gives good customer service. Thank you!!

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Name: J*** M********
Date: 2021-12-31 21:20:17
Rating: 5
Comment: Robert was very, courteous, friendly, thorough, and professional in explaining the comprehensiveness of Autopom vehicle extended warranty and as well as their dedication to customer service.It is challenging to evaluate extended vehicle warranties but after considering 8 to 10 other companies I believe Autopom to have the best value and customer service record available.

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Name: A******** R***
Date: 2021-12-21 19:43:10
Rating: 1
Comment: That was perhaps the most man-splaning encounter I have ever had regarding a product. Im truly amazed that the agent that called me to give me a quote can get any customers with the sheer level of patronizing, talking down sales pitch that I received. And if he is any indication of what this company is about... wow.A radiator hose goes to the engine!?! An ECM is the cars brain?!? Oh, my poor little girl-brain.When I explained I had experience as an auto technician, specializing in electronic diagnosis he challenged me! That jerk actually asked me where. And not in a curious, how cool is that kind of way. I called him out on his presumptive behavior (seriously, I might not be a dude, but the auto industry wasnt exclusively male in the 90s and its surely not now either.) He didnt apologize. He didnt correct himself. He asked me to hold.Yeah. No.He also never gave me the quote despite asking for the numbers multiple times. Ugh.

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Name: K****** M**** B*****
Date: 2021-12-11 01:38:31
Rating: 5
Comment: I had a very personalized experience with my sales rep, Robert. He answered my call immediately, was friendly and thorough, found great discounts for me, and ultimately led me to trust in this company. The service at Autopom is first-rate, and I’m confident I made a smart decision in purchasing their exclusionary warranty.

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Name: K** H**
Date: 2021-12-01 04:09:18
Rating: 5
Comment: Great customer service!

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Name: W****** O******
Date: 2021-11-16 02:47:32
Rating: 5
Comment: Very professional, not pushy like some others and very informative.

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Name: W**** M******
Date: 2021-10-02 00:21:03
Rating: 4
Comment: Robert was very professional in explaining and offering me the best auto warranty that suited my needs.

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Name: M****** T*****
Date: 2021-09-25 11:36:49
Rating: 5
Comment: Ive tried other extended warranty companies and found them to be full of promises, but very short on substance. The Autopom agent gained my confidence right away . I could tell I was not only hearing the truth, but finally found a company that stood for what they promised, and not just delivered lip service to get your money.

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Name: K N**
Date: 2021-09-15 18:16:06
Rating: 5
Comment: Great service provided even though I was unable to get coverage due to the type of vehicle.

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Name: R****** C****
Date: 2021-09-09 23:38:21
Rating: 4
Comment: Very nice and easy to talk to. Explained all the benefits and more. Recommend if have a high priced car to get this policy.

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Name: S******* E****
Date: 2021-09-07 14:23:25
Rating: 5
Comment: Excellent consumer service. The Autopom associate was well versed and aware of the company products and services. The price is great compared to industry competitors.

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Name: O*** L****
Date: 2021-08-20 00:42:54
Rating: 5
Comment: Im VERY satisfied with the coverage they provided me. They have done everything they said they would do so far so and I have to give them their five stars and recommend this company

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Name: M******* L******
Date: 2021-07-31 03:10:11
Rating: 5
Comment: Robert was very helpful and extremely informative. He didn’t leave any details out. This is a great value for the price. I highly recommend!

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Name: J******
Date: 2021-05-10 04:02:38
Rating: 5
Comment: I am so impressed with this company!I haven’t seen great customer service like this in a very long time! From the beginning, Trevor who is in charge of sales was very helpful, informative and seemed more interested in helping me then pushing a sale. So refreshing.Then, the first time I needed to use the car warranty there was some differences in pricing and Colgan in customer service went to bat for me and contacted Royal who I had my policy with. They were always so helpful and did a daily check in with both sides trying to negotiate a better deal. I was so appreciative, but then when we couldn’t get much movement the owner Mike actually took it upon himself and called the supervisor and did some great negotiations. He was able to successfully negotiate a win for me! The adjuster actually told me that it was Mike’s great negotiating skills and the way he presented it that made all the difference! I am so grateful and highly recommend this company on So many levels!

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Name: S**** D*
Date: 2021-04-13 16:54:01
Rating: 5
Comment: My agent Edward responded quickly and thoroughly answered the many questions I had. He was very honest and candid with what I needed and when to purchase it. I very much recommend a company that is this friendly and up front about the customer’s needs.

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Name: C****** H****
Date: 2021-03-31 18:59:51
Rating: 5
Comment: Mike at Autopom has been extremely professional and helpful throughout my whole auto repair. He helped me find a great quality repair shop that was reliable with a great quality of service. I would definitely recommend Autopom!

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Name: M***** P*****
Date: 2021-02-15 15:40:34
Rating: 5
Comment: I dont endorse many companies, however my experience with Autopom is simply awesome, specially their CEO Mike .On first occasion when I needed them, they paid my repair bill ( PCV hoses, turbocharger coolant pulp ) and I just paid my deductible.Now, when I have moved to Canada, I am able to use the warranty couple of times with Dealership and other BMW specialist.I dont have words to praise the professionalism patience and courtsey of each Autopom individual I have interacted including Mike/Dacey and Alexis.I do endorse Autopom whenever someone asks me personally or on BMW forums.Keep up the good work!!!

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Name: J****** B****
Date: 2021-01-30 13:50:35
Rating: 5
Comment: AUTOPOM REALLY DELIVERS ON THEIR WARRANTIESAlthough we have been very lucky in terms of service on our most recent Range Rovers, we decided to purchase extended warranties just in case we had an issue prior to trading them in for the new model. The search for the most comprehensive and reliable extended warranty though, was not the easiest of tasks given that there were many options in the market. Numerous companies, including some of the largest names on television, promise the most comprehensive policies and hassle free service, but after reading hundreds of reviews, it was clear that many of the companies do not stand behind their guarantees. After a long and exhaustive search and although their reviews were actually great to begin with, we took a leap of faith and selected AutoPom.AutoPom has several different plans, but because Range Rovers are notorious for costly repairs when something does go wrong, we selected the EFG platinum plan, which I was told is as close to the original factory warranty as possible. After a little more than 2 years into extended warranty and despite the fact that my wife’s car is barely ever driven and still only has 26,000 miles on it, we heard a strange noise coming from the engine and therefore decided to send the car in to be checked out. The Range Rover repair facility provided a long list of required repairs totaling just over $18,000 and mentioned that they would contacting AutoPom directly to start the claims process.Because of the huge costs involved, AutoPom sent out an inspector to survey the vehicle and it was the inspector’s expert opinion that the vast majority of the items on the list were unnecessary since most were in perfect working order. I contacted the service department and AutoPom to discuss the discrepancy and quickly realized what might have been going on. Suffice to say, I was furious that the repair shop seemed to be attempting to take advantage of me and the warranty company by running up the cash register with numerous items that appeared to be unnecessary. That issue has already been resolved appropriately.In the end though, there were three or four items that were actually necessary, the total cost of which was approximately $5000. AutoPom covered everything exactly as they promised they would before I purchased their warranty and stood behind their promises without delay or denial. Additionally, the fact that they sent their own inspector out to survey the vehicle before the repairs started served as an important check because had I not had an advocate with them, I could have unfortunately been the victim of a large bill that was almost entirely unnecessary. I wanted to also mention that when the claim started, I had no issues reaching their team and I was even able to speak with the owner of the company who very generously, offered to step in and assist me with the situation.If my memory serves me correctly, I believe the total cost of the warranty was about $3500 for three additional years and it has obviously already paid for itself 1 ½ times over. I could not be happier with the AutoPom guarantee and their very professional, knowledgeable and courteous team who were in my corner looking out for my interests as well, from the moment they were contacted.If you are in need of an extended warranty, you should consider my review of AutoPom as a truly real life and honest firsthand experience of their wonderful company!

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Name: J** K****** 6** 9**
Date: 2021-01-08 21:33:06
Rating: 5
Comment: I bought an auto pom policy for my Altima. They were very easy to deal with and help me with the auto shop

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Name: K R****
Date: 2020-10-26 21:03:29
Rating: 5
Comment: They are the worst warranty company i have ever dealt with! I took my Dodge Charger in to the shop to get the water pump checked out because it was make a loud squealing noise..turns out the bearings were bad and the water pump needed to be replaced. Autopom sent an inspector to the shop and he determined that is was a bad seal so thats all they will pay to replace. Even though the shop showed him the bad pulley bearing he said it still works so they wont replace it. Wow! I have never heard of that! If the water pump goes out while Im driving I risk more damage to the motor that they probably wont pay to fix either.UPDATE: I got a call from the owner (not sure if it was or wasnt) and he was able to clear up the confusion with the adjuster. I was very surprised and pleased with the timeliness of the resolution after I spoke with him. I hope I have a better experience from the get-go next time I need them but am satisfied with the end result.

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Name: B**** M********
Date: 2020-08-21 00:58:46
Rating: 5
Comment: Mike from autopom! is great. I had an issue with my warranty administrator for my extended car warranty that I originally bought through autopom! The issue was not with autopom! in any way, but after contacting Mike, he responded to me immediately and took things into his hands to work with the administrator and get things resolved. I highly recommend autopom! if you are looking for an extended warranty. Extremely professional and courteous! You don’t see service like this very often.

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Name: A** W*****
Date: 2020-08-13 02:12:18
Rating: 5
Comment: First time here, but they did a great job and only charged me for the actual time they worked on my vehicle. First time my bill came in under the estimate. Highly recommended from my other mechanic also. Great people!

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Name: C******** D****
Date: 2020-06-22 19:39:50
Rating: 2
Comment: Car United is their 3rd party claims insurance they are probably the rudest and the worst company to deal with when it comes to claims involving your vechicle. They have no regard for customer service, or helping the customer. They make sure to tell you this over the phone that theyre really not there for you but the company. Mario is a manger in this division he is one of the rudest manager, and has no respect for customers. Autopom would be better off with a different buisness to represent their car services

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Name: E****
Date: 2020-06-02 05:09:08
Rating: 5
Comment: Colgan Martin was responsive and professional. He provided the rate information for Mechanical Break-Down Insurance that was much more comprehensive and less expensive than that offered by the dealer. I went with Colgan and Auto Pom.

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Name: D**** G*****
Date: 2020-05-29 21:52:02
Rating: 5
Comment: Dacey was a great agent and answered all of my questions.

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Name: P**** G*******
Date: 2020-05-10 13:07:36
Rating: 5
Comment: I just purchased a used car and wanted to get an extended warranty. Having had issues in the past with extended warranties, I took the time to do significant research, and I ended up calling four different companies for quotes. Right off the bat, I found Autopom to be the most professional and courteous of the lot. The team member, Dacey, was extremely pleasant. No pressure, very friendly, very clear in her explanations, answered all my questions and offered what sounded like the best value for my money. I ended up buying the car on Saturday afternoon, and by the time I was all done it was late afternoon in California where Dacey is based. She answered the phone anyhow, and immediately set me up.Time will tell whether this is as good of a deal as, it seems, but certainly in terms of the initial experience this was outstanding.

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Name: D****** P*******
Date: 2020-04-09 00:45:39
Rating: 5
Comment: Had issue with warranty administrator and Mike of Auto Pom did what anyone who truly understands “real customer service” stepped in and went above and beyond to make it happen. I would HIGHLY recommend him & his company. Thank you Mike for being a man of your word! So many don’t these days and that’s so sad to say. I’m glad to be your customer! Keep up the honorable service!

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Name: C****** M********
Date: 2020-03-25 17:32:29
Rating: 5
Comment: Very professional and informative agents.

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Name: R****** O****
Date: 2020-03-25 02:23:16
Rating: 5
Comment: Most affable, responsive & helpful insurance agent (for any type of insurance) I have ever encountered. Highly recommended.

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Name: R****** I*****
Date: 2020-03-17 11:26:02
Rating: 5
Comment: Dacey was very professional and made me feel at ease knowing I am making the best decision

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Name: A***** S******
Date: 2020-03-04 21:17:38
Rating: 5
Comment: We couldnt be more pleased with the quality of service from Mike when we needed it most. He fought for us and made sure that our claim was handled the it should have been. Thanks again, Mike, for all your help when we didnt know where to turn. You & Autopom! ROCK!! Great Job!!

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Name: t**** c******
Date: 2020-03-02 20:00:00
Rating: 5
Comment: Great used car warranty for a terrific price!

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Name: l****** z**************
Date: 2020-02-27 01:19:39
Rating: 5
Comment: Alexis was very nice, informative and helpful in finding the best plan for my cars extended warranty. Im a happy customer 😊

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Name: P** Y*****
Date: 2020-01-16 22:44:53
Rating: 5
Comment: I am so glad I contacted AutoPom. I was previously with Car Shield but they discontinued the coverage I had due to the laws in California. It was a pleasure knowing AutoPom is a California based company. Mike answered all of my questions and I truly feel I’m in good hands with AutoPom.

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Name: A****** U*
Date: 2019-12-30 22:38:39
Rating: 5
Comment: Best value for a comprehensive service package. Rep (Dacey) was very responsive. Quoting through sign-up was a breeze. Thanks!

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Name: m*** h***
Date: 2019-12-18 00:16:20
Rating: 5
Comment: Sounded knowledgeable when answering my questions. I felt comfortable getting the policy.

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Name: K****
Date: 2019-12-14 17:11:39
Rating: 5
Comment: In my search to find a reputable extended warranty service for my Infiniti Q 40 I came across the company autopom. I had the pleasure of speaking with coverage consultant Lisa Deneault.I would like to say that Lisa is an asset to the autopom company. She was knowledgeable, cordial, and had an overall outstanding personality. She helped find me the right coverage with no pressure.She made sure all of my questions were answered, and even sent me a follow-up email. The great service that Lisa provided is hard to find. I would recommend Lisa and autopom to anyone for their extended warranty service needs for their vehicle. Thanks Lisa!

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Name: S******* W*****
Date: 2019-11-12 15:23:12
Rating: 5
Comment: Great dealing with them. hoping for a long GOOD future with this company

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Name: B**** H***
Date: 2019-11-10 00:52:58
Rating: 5
Comment: Dacey Bashaw was extremely helpful in helping me choose the correct coverage for my car. I hope never to have to rely on the policy but it does give me peace of mind.

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Name: D***** U********
Date: 2019-11-01 16:09:02
Rating: 5
Comment: The owner and Alexis are so professional and kind . They take the time to listen and to help get everything right !! They take care of their customers!!!! Thank you !!

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Name: D**** M*****
Date: 2019-11-01 03:55:07
Rating: 5
Comment: I worked with Dacey and she was great and very helpful. Had to leave a message and she called back within a very reasonable time. No pressure just good customer service.

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Name: m*** s********
Date: 2019-10-24 21:04:52
Rating: 5
Comment: Very quick in responding to a quote plus they give you an actual quote without having to talk to someone. No other company does that. Customer service is outstanding thus far

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Name: J*** T******
Date: 2019-10-15 19:59:28
Rating: 5
Comment: Dacey was precise and accurate with a quote and policy purchase for our vehicle. I had a great experience. Thank you!

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Name: J*** D****
Date: 2019-10-14 23:13:52
Rating: 5
Comment: Quote process was easy and fast. Lisa was very easy to work with. Price was very reasonable, and is ultimately backed by Mercury Insurance, a well-known and reputable insurance company.

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Name: R**** S*****
Date: 2019-09-30 20:54:42
Rating: 5
Comment: My experience with autoPom!, Was great. The warranty and policy was explained to me in full detail, I was given the option to select whatever coverage I needed and I selected the elite plus coverage. I highly recommend AutoPom and Trevor did an excellent job. I will use autoPom! again.

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Name: D****** M*****
Date: 2019-09-26 22:13:32
Rating: 5
Comment: Alexis was exceptionally professional and answered all of my questions.

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Name: B** J****
Date: 2019-09-22 01:42:23
Rating: 4
Comment: Worked with Lisa to get extended mechanical coverage for my 2012 GMC 2500HD. Lisa was great to work with, very knowledgeable and answered all my concerns. I felt no pressure to sign up and feel that the comprehensive coverage for the quoted price was a good value. I would rate 4 1/2 stars only because of the requirement to drive 1000 miles before policy will activate. It will probably take 2-3 months. Lisa was definitely 5 stars!

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Name: S****** A**
Date: 2019-09-17 16:47:18
Rating: 5
Comment: Great priceCustomer service she is professional and friendly very good assets to the company

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Name: U**** M***
Date: 2019-09-12 22:37:45
Rating: 5
Comment: Recently bought a used car from a rental car sales agency I was interested in an extended warranty but after some research I was not happy with the one offered by the agency.I contacted AOTOPOM and quickly received a quote by email and contact consultant detail. Consultant Trevor answered all my questions with great patience and did a great job. I ended up buying a policy. Everything happened with great ease.

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Name: r*** s**********
Date: 2019-09-11 06:00:28
Rating: 5
Comment: Great experience. Trevor Sondheim was pleasant, helpful, reslonsive, timely, able to answer questions, professional.

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Name: A***** M****
Date: 2019-09-04 15:14:21
Rating: 5
Comment: Dacey was incredible. Her patience and customer service is out of this world. I have yet to utilize this warranty but a close friend with a premier vehicle has great things to say about them.

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Name: C********** M******
Date: 2019-09-03 21:27:10
Rating: 5
Comment: She did great! Very professional and patient for the sale. She did not hound me like many other place that quoted me. This is the right way to prospect a sale!

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Name: z* B
Date: 2019-08-29 03:27:36
Rating: 5
Comment: HAD GWC ON ONE CAR AND C.A.R.S PROTECTION PLUS ON A ANOTHER THESE COMPANIES ARE CON ARTIST......AUTOPOM IS A+++

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Name: B**** D******
Date: 2019-08-28 23:19:42
Rating: 5
Comment: I had a very calm, positive and confident experience signing up for extended vehicle coverage with Autopom

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Name: R****** G*******
Date: 2019-08-12 18:59:30
Rating: 5
Comment: Wonderful customer service from Darcey.Fast, efficient and explained coverage perfectly.Roberta

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Name: T***** M*******
Date: 2019-08-08 20:08:35
Rating: 5
Comment: So far so good. I hope I will not have to use it but the initial process went smoothly. Dacy did an excellent job with the initial process.

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Name: F**** L***
Date: 2019-08-05 21:20:04
Rating: 5
Comment: Easy quoting and sign up. Good pricing. The agents are knowledgeable. Need to see how the insurance work out.

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Name: R**** G******
Date: 2019-07-26 23:32:45
Rating: 5
Comment: The first agent didnt have the best peoples skills, but Dacey hooked me up. Shes super nice and extremely personable. Appreciate her a lot! Thank You.

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Name: T***** W***
Date: 2019-07-26 16:48:26
Rating: 5
Comment: Lisa was amazing! She answered all my questions, wasnt pushy or rude, and made me feel comfortable with the plan I was purchasing.

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Name: M***** H*******
Date: 2019-07-19 03:09:48
Rating: 5
Comment: This was a no pressure purchase. I felt that Dacey was knowledgable and very helpful with my questions.I would recommend Autopom for anyone in need of peace of mind when it comes to your car.Thank you, M. Heneghan

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Name: J*** T
Date: 2019-07-18 17:04:09
Rating: 5
Comment: Easy, efficient and reasonably priced. Very pleased and if the plan works as was outlined, Ill be ecstatic. Hopefully, I may never need it so will give a final review in 5 years.

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Name: D**** C****
Date: 2019-07-16 02:43:25
Rating: 5
Comment: The experience I had with Trevor from autopom was fantastic. Trevor was very professional and explained in great detail my package for my vehicle. I highly recommend autopom for your vehicle warranty needs.

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Name: E****** G****
Date: 2019-07-12 23:51:07
Rating: 5
Comment: Recently signed up for protective services with autopom and Lisa was the coverage consultant helping me. She made everything very simple and easy to understand and also answered any questions I had along with following up with me via email and a scheduled phone call. Most definitely would recommend to anyone looking for great hassle free coverage.

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Name: D**** M*******
Date: 2019-07-04 18:04:59
Rating: 5
Comment: Lisa was patient and thorough!

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Name: D**** W*****
Date: 2019-07-03 18:49:51
Rating: 5
Comment: Very responsive and informative! Thanks!

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Name: G**** T*****
Date: 2019-06-28 21:27:12
Rating: 5
Comment: Just signed up, got a great plan for a low down payment and Lisa Dennault was great, very professional. I would recommend this to anyone who has an older car and needs extra protection.

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Name: j r****
Date: 2019-06-27 22:19:58
Rating: 5
Comment: Super easy process. Dacey had answers to all my questions (and I had a few) and she wasnt the least bit pushy. Will 10/10 use autopom! again.

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Name: D****** R****
Date: 2019-05-24 10:29:05
Rating: 3
Comment: Warranty claims took two weeks of back and forth with the dealership

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Name: J*** A****
Date: 2018-12-19 18:29:10
Rating: 5
Comment: If you are in Southern California, make sure you check out AutoPom BEFORE you buy an extended warranty from anyone else. I just got off the phone with Alexis to get coverage for the pre-owned Benz my wife just bought. Ive spoken to many warranty companies including the one recommended by the dealer, but this company just seems to be more genuine and credible. The cost for the coverage I purchased today was wayyyyyy more reasonable than similar plans from other companies. The A+ BBB rating is also important because many of the other companies out there have lousy ratings. Great price and overall service.

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Name: C**
Date: 2018-12-05 15:18:53
Rating: 5
Comment: Jovanny Nava, made my shopping experience the best! I tried several other companies and some I contacted more than once. Seems like they cared more about selling me anything than trying to help me with what I needed. After talking to Jovanny the first time I knew this was gonna be my choice. I didnt feel pressured or have different polices threw at me at once. Im very pleased and I definitely recommend. Thanks Jovanny for an awesome experience!!

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Name: G***** G***
Date: 2018-12-04 18:35:16
Rating: 5
Comment: Just excellent and quick communication

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Name: W***** J****
Date: 2018-12-04 00:44:37
Rating: 5
Comment: Havent had to use the service to repair my car yet, but the coverage seems thorough and sales experience was good. Price seems fair compared to competitors.