Kerbside pickup
Yes
AutoZone Auto Parts in Holly
Categories
Location on the map
Holly, Oakland County, Michigan, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
Phone: +1 248-634-5863
Site: https://www.autozone.com/locatio...
Site: https://www.autozone.com/locatio...
Opening hours
- Monday:8AM–9PM
- Tuesday:8AM–9PM
- Wednesday:8AM–9PM
- Thursday:8AM–9PM
- Friday:8AM–9PM
- Saturday:7:30AM–9PM
- Sunday:9AM–7PM
AutoZone Auto Parts in other cities:
Comments (88)
A very special thank you to Katie yesterday in our Holly Store, she went over and above to serve us. My engine light had been on for a while (6months), and my car had a problem starting.It was raining, and she came outside and plugged in a computer reader, back inside she printed out a problem sheet, told us what was the problem , I said “oh my”, thinking this was above what I could do, we went back outside in the rain, popped the hood, showed us how easy the fix was, “ unscrew this, pop this off, what tools we needed, grease this, fill this, watch out this will be hot”... we took our items home, 1 hour later.... my car is running great.Thank you Katie, you saved me a trip to the mechanic shop.This lady knows cars!
Best auto parts store around! Went to buy brake pads for my van again the guy told me that my last ones were still under warranty and I got them replaced for free. Who does this? They do!
Didnt have help at the time I went in
Been to this location three different times. Always had terrible service. The last time I went for a check engine light. The girl doing the check offered no feedback regarding the issue. She said she was new and asked me what do you want me to do here? I dont know.... Your job would be a start. I asked for a print off showing the error and she didnt know how to do it. Poor training and bad attitude. I will always go to the other local auto store from now on.
My check engine light came on and I was dreading paying the dealership $75+ to simply tell me what was wrong. A friend let me know that AutoZone does free diagnostic reads so I took my car to the Holly location after work. Sure enough, they walked out to my car and did a free scope. What a great service!
Clean, organized well, but OVERLY helpful staff. My son and I were asked at least 4 times if we needed help, twice by the same person. I was just picking up a wiper blade & a quart of oil. The guy at the checkout insisted on looking up my wiper blade in the system because he was positive I had it wrong (I had the correct wiper). I felt like they thought I was a complete idiot who had no clue what I was doing in an auto parts store. Like Id wandered in by accident or something. Looks like its back to OReillys next door; they help me without treating me like a lost traveler in a strange world.
After leaving negative feedback for waiting in long lines and having to walk out they have taken steps to get customers checked out and helped a lot faster. Thank you for being a good store in listening to the customers
Great service, good help and always have good people working there 👍
This location has a very friendly and knowledgeable staff. I drive out of my way to give them my business because they are always so helpful.
The manager Trevor is very knowledgeable also extremely polite...
Come in with hubby now and then when I know he won’t wander for a long time. Employees are friendly and helpful and the store is clean and well stocked.
Staff is Friendly, professional and knowledgeable. Good experience.
They are always quick to help...usually have what i need.....the o e time they didnt ......they told me another option thay was 200 ft away
Friendly staff and generally good selection of parts in stock. Normally willing to offer advice to backyard mechanics as well.
Great service... if the dont have the part they will get it for you from another store...
This is the store I use for all Auto parts theyre kind an friendly in the store
Excellent customer service, friendly and helpful! Clean store and excellent employees!!!
Friendly employees, Very helpful and attentive. As helpful as they can be as busy as they are.
Very nice and helpful they changed my headlight build and Hi beam build and fixed my blinker
Always have been helpful to me, giving tips and advice when needed.
Excellent Service , Idk what these guys are smoking. I just called and placed an hold on a part in less then 2 mins.
Friendly staff, very helpful in finding the parts I needed.
I call ask about parts , they say they have them in stock I go to get them and they dont have them in stock as well as every time I go in there they act totally clueless to there job
Kyle provides great customer service. Reasonable prices and lots of free services.
Mostly high school kids who know everything because they took auto shop in school. Got to Carquest its less than a mile south.
They had just what I wanted, friendly peeps!
This place always have what I need and they are good at selling you what you really need.
Lots of parts and good service, most employees are knowledgeable
Great service. Prompt and Courteous.
Great selection, friendly staff, store is neat and organized.
Their staff are very helpful
VERY NICE STAFF AND A GOOD INVENTORY OF PARTS IN STOCK
Very helpful
Super knowledgeable and friendly staff
Quick with the free diagnostic tests, friendly as well
When you cant afford an auto mechanics price
Good local stop for autoparts. Helpful staff
Great service. Knowledgeable and informative.
Great place to shop
Bought a wiper blade. Reasonable price.
Too many times Ive heard out of stock
Rude arrogant staff, go to the OReillys Auto next-door
Poor service. Sub standard parts. Open late often. A disaster
Best auto parts store
Purchased wiper blades and installed in and out!
AZ always has what Im looking for!
Friendly and helpful staff!
Great customer service.
Parts I. Stock and helpful workers
Tarrible sold wrong bub to me
Always fast and friendly
Very helpful employees.
My go to place for all my auto needs
Great customer service
AutoZone dependable car parts
AutoZone is AutoZone. Their customer service is poor.
Very nice staff
Good parts and employees
Great people and service
Good option for auto parts
Held my part but miss spelt my name
Good counter man at this one
Quick and easy
Great service.
Great place in holly
Great
Where I buy my parts
Guys are great!!
Good parts
Good service
Good service
Great service
Very slow.
Lousy
No
Uneducated staff
Had what I needed
Got what I needed.
Total reviews rating 4.4
88 Reviews for AutoZone Auto Parts 2023:
Review №1
2021-12-15This store Has great staff, MR Travor and Mr Will are there most mornings when I stop in, They always maintain a clean store appearance, professional easy going attitudes that encourage repeat business from me since i feel like part of the AutoZone family when I see them. They get 5 stars. Mr Ben as well is quiet professional. My Dog is always ready for another trip here since the customers and employees are so nice to him.Duralast Is my go to Brand for Batteries and tools. I have a socket set Ive had for almost 2 years and Its been great as well as many of my other duralast purchases.MR Barry Gamel the Store Manager how ever as of Dec14 2021 was embarassing to say the least. He failed to direct Mr Ben through a proper Duralast tool replacement and then lied to me about His Identity claiming to be Mr Will (another employee). I had to be informed by Mr Ben that Mr Barry was in fact not Mr will. My suprise when I went in this morning to ask for the store manager to be informed he was the gentlemen I was there to talk about.... This man gets a 1 star from me. That wasnt poor customer service, that was unqualified management material litterally trying to sabotage his employee when he knew i was going to try to give feedback about my experience. I wouldnt work for a man who tries to throw me under the proverbial bus.Mr Anston Banister the District Manager is also Quiet professional.
Review №2
2022-06-03Last Sunday, May 29, I was on vacation and discovered I had a seized brake caliper on my 2004 Chevy van. Unfortunately, we needed to attend a wedding in the afternoon and we were worried that we would not make it in time. I stopped at the store and obtained the parts necessary for the repair. I was given permission to do the work in the parking lot. One of the employees, (I cannot recall his name) lent me his personal tools.Within a few hours, we were back on the road with plenty of time to spare for the wedding! Your staff was outstanding! I will continue to use your parts store wherever I go.
Review №3
2022-04-14Most of the time I go another customer service is great and one of the other day some lady help me could definitely learn some customer service skills
Review №4
2022-05-05Worst store manager he closed the store at 8 55 and wouldn’t open it for me corporate should look into this guy I’ve been a customer at this AutoZone for years and I’ve had 3 bad experiences with this guy and finally left a review don’t spend your money here
Review №5
2021-12-06It was fine however they sold me the wrong blade the 1st time even though they used my vin number they still sold me the wrong blade they were very polite and exchanged it with no issues of following day however did cost me to get rides to work 2 days in a row.
Review №6
2022-01-20Friendly staff, who are very helpful. They carry quite a lot of products. Highly recommended.
Review №7
2022-06-05Blake gave exceptional service@
Review №8
2020-12-13So I have had prior experience with different AutoZone locations that left me less than impressed. That all changed today, which is December 13, 2020. I wasted my time on a Sunday looking for a gas strut all over Holly and Fenton. This strut is for my 2 place covered snowmobile trailer. As a last chance on a Sunday I stopped at this location. I walked in and asked if they stocked gas struts. The employee greeted me and said they have many and showed me to the products. He helped me find exactly what I spent a couple hours looking for. Autozone in Holly had exactly what I needed and the employee that helped me was awesome! I wish I remembered his name. He knew exactly what I was looking for and found it for me. I appreciate it and my snowmobile trailer lid goes up and down with ease again.
Review №9
2019-06-23While they were not able to help me with my specific problem the last time I was in, their diagnosis reader was on the fritz, they sent me next door for the check engine light issue. However, every other time I have been in they have been friendly and fast with their service. I had my battery changed here once, and while it was difficult to do, they helped me right there in the parking lot and we were having a laugh. I have never been disappointed here.
Review №10
2020-02-25Very disappointed in this store and its manager. Had a leaking radiator that I needed to replace that night, and the store claimed to have one in stock both online it said this and when I got to the store. They could not find the part and their only solution was to order it in tomorrow. I had over $80 in other merchandise on the counter and asked for a discount since their system was inaccurate and was causing me an inconvenience. The manager then told me he could give me 10% off but only if I was ordering the radiator. He did not listen to a word I said, I could not wait another day to install this as it was my daily driver. I was very disappointed in their customer service and will not return to this store. Oreilys next door will be my place to shop as long as I live in Holly, since the staff is always friendly and knows what they are talking about. Also Oreilys will price match giving me no reason to go to Autozone.