Avalon Berkeley

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Name: t******
Date: 2024-04-08 23:36:12
Rating: 5
Comment: Very good place to live in. The moving-in process is very smooth. The maintenance team(Donnie and Dave) is very responsive and can fix issues very quickly and effectively. Highly recommended.

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Name: h**** r****
Date: 2024-04-03 17:54:53
Rating: 5
Comment: I recently requested a maintenance for my dishwasher and the refrigerator, Donnie the maintenance tech at Avalon Berkeley, was a really friendly very professional, knew exactly what the issue was and fixed it, I’m happy with the way Avalon is handling and taking care of their residents.

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Name: P**** M****
Date: 2024-03-21 17:36:21
Rating: 5
Comment: I moved to Avalon around October last year. I love this place, management team and maintenance team makes it worth while living in this community. I feel very secure here. During Christmas and Valentine, we were provided with a gift station. Cannot wait for this summer community activity!!

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Name: 3* N**** 1** W***
Date: 2024-03-17 11:19:26
Rating: 1
Comment: Just when we thought things couldnt get worse, they have. Avalon property management has adopted a hands off approach. Everything is virtual and the tenants are left to manage themselves. It has become a chaotic community filled with young college students who partake in illegal underage drinking, leave bodily waste throughout the hallways and Avalon condones this behavior. Not a suitable home for a family or anyone who desires a safe, wholesome community. The Police are onsite more often than Avalon staff.

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Name: G G
Date: 2024-03-11 23:09:49
Rating: 5
Comment: Maintenance team is great. Always taking care of all my issues immediately especially Donnie has been super helpful and shows up instantly anytime there is an issue with the unit.

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Name: Y**** F*
Date: 2024-01-29 07:44:51
Rating: 5
Comment: Avalon Berkeley is a fantastic place to live! I moved in in January and the experience is great. Highly recommended if you want to find somewhere to live in Berkeley.

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Name: V****** W***
Date: 2024-01-25 00:53:10
Rating: 5
Comment: The team is amazing and take care of everything in my unit

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Name: A***** I*****
Date: 2024-01-25 00:30:10
Rating: 5
Comment: I just moved here from Vegas, Julius has helped me the entire time and made the transition seamless. He’s super kind and goes above and beyond!

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Name: J V
Date: 2023-12-12 01:14:57
Rating: 1
Comment: VERY VERY VERY UNPROFESSIONAL! ALSO THEY WILL TRY TO SCAM YOU!

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Name: A
Date: 2023-11-29 00:57:36
Rating: 1
Comment: Absolutely horrific. I applied to a apartment and got approved only to find out they raised the rent up $90 between the time I applied. I applied a second time when I saw a lower priced unit as I was set on living here. And I went down to the leasing office to confirm the apartment was being held. You cant get ahold of them by phone ever and the leasing office is only open few days a week. When I get back it said my application was canceled? I emailed back to ask why it was canceled after I paid the fee and earlier it was approved. Management said they didnt know and would get back to Monday but never did. With the experience I have had applying, I would not reccomend this company. And I am out over 100 on the applications here. I cant imagine living here when the management cant even get it together to move someone in.

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Name: A G
Date: 2023-10-30 17:08:35
Rating: 5
Comment: Fredric in the leasing office was great! Very informative and helped us with our self guided tour. The property is great as well. Located close to the Berkeley campus, but far away enough for some quiet. Amenities were great.

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Name: S******** P******
Date: 2023-10-23 17:11:49
Rating: 5
Comment: This is a review only about the Maintenance Team - Sam is an excellent member of this team and us tenants and the property management are lucky to have him. He maintains a kind, helpful attitude even when he is over booked or the maintenance team is short staffed. He always says hello with a smile when I see him around the property. He is knowledgeable about everything in the apartments that need to be fixed. I feel very comfortable living in this community knowing Sam works here. With the loss of other great Maintenance team workers, I hope the property management makes it a priority to keep Sam happy. Thank you Sam!!

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Name: B***** H***
Date: 2023-08-25 19:57:26
Rating: 1
Comment: There are definitely things I would want to know as a new tenant. Dustin and Anna who people mention in other reviews dont work here anymore. Anna was an excellent manager, but now if you want help you have to use an app. Second, if you decide you need to leave, beware of the “Early Termination Charge”. We were informed that breaking our lease even with 30 days warning would cost us $15,000.There are definitely other reasons I do not recommend Avalon Berkeley:1. The rent is too high. A number of people have left due to excessive rent increases. The empty units are noticeable. 2. The car lift and/or elevator is broken at least monthly. 3. The constant noise: between the train and construction (which also clogs our tiny street with massive trucks), it is incredibly noisy all the time. 4. The buildings are rundown. Something is always broken. The fitness center is closed because the door lock needs to be replaced. The boiler continues to break leaving tenants WITHOUT HOT WATER for days at a time. And the landlord wont replace it. Carpets, stairs, etc. are dirty with pet stains, etc., appliances and other amenities are shoddy and broken. Someone left a dirty cat litter box in the stairwell for several weeks. In addition, the neighborhood is full of empty storefronts.

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Name: K** K****
Date: 2023-08-17 04:18:18
Rating: 5
Comment: Happy with my year here! The apartment configuration offers a roomy living space, in-unit washer and dryer provide great convenience for my laundry needs, and the management/maintenance team are receptive and communicative.One of the technicians, Samuel, has been particularly excellent. He responds quickly to my tickets, efficiently assesses and fixes the issues, patiently listens to any other problems I’m having, and follows through with resolving those too. I cannot emphasize enough how his service has elevated my experience.There are a number of challenges with the location itself, like the busy train tracks and construction both located right next door. One should consider those aspects before moving in, but the management/maintenance team do what they can to accommodate. The sum of Avalon Berkeley’s amenities, customer service, and location more than makes up for it and I’ve enjoyed my experience overall.

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Name: K******* D
Date: 2023-06-24 23:33:54
Rating: 4
Comment: As long as the windows are closed, the train is not that loud. The bay breeze is nice. Nice little gym that is never crowded. The residents are all very quiet. No pet waste. Kind of pricey unless you get a good rate.

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Name: J*** S
Date: 2023-06-16 22:11:45
Rating: 1
Comment: Hot water goes out all the time, management never offers real solutions. Over three days without hot water. Unacceptable for a so-called luxury apartment building. Avoid renting from these crooks

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Name: N******** �***** Z******
Date: 2023-05-20 23:15:33
Rating: 5
Comment: I lived here for about 16 months and I loved it. This building had one of the most responsive and available management teams Ive seen. The management team as well as the maintenance staff were always friendly and good at their jobs. Id have stayed longer if I hadnt gotten a job in another city. 10/10 would recommend.

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Name: S***** B***
Date: 2023-03-23 23:02:13
Rating: 3
Comment: The new leasing staff are very unhelpful. We miss Anna, who would always go above and beyond for us. The current leasing agent lacks humanity and clearly doesnt have passion for their role at our complex.Dustin and Sam are awesome. The building itself is pretty solid. Only had the car lift go out once on me in 8 months and use my car everyday. Elevator in back or front go our every now and then but not for long. Apartments have good sound proofing from each other but not from the hallways. Train isnt too bad you feel some shaking and hear it a bit. Lots of dogs live here. Lots of construction in the area which sucks but not their fault. No A/C sucks there are days in the summer where its 90+ degrees in the apartment. Even my last apartment build in the 1960s had air conditioning and I find that unacceptable for $3k per month.

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Name: A******* R****
Date: 2023-01-12 22:38:02
Rating: 5
Comment: I was hesitant to move in here because of the proximity to the train tracks. I consider myself a light sleeper. On the first night, I realized it wouldnt be an issue at all. I live on the side with with the hallway between us and the tracks, it really does wonders for blocking the noise.Now for the rest of the experience. The team here is wonderful. Anna is a wonderful asset for Avalon. Dustin is the best! Super friendly and very welcoming. Sam is also wonderful. Honestly the whole team makes it feel less like an apartment and more like a home. Grateful to live here.

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Name: K*** M********
Date: 2022-12-07 00:28:59
Rating: 4
Comment: Staff: Anna, Dustin, and Sam make this place a great place to live. So helpful, friendly, and kind. Rules are enforced with grace. Apartment is nice. I only wish there was A/C, which is why I only gave 4 stars. Happy to live here. It’s a nice, quiet place. Residents are respectful of one another and friendly.

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Name: G**** C***
Date: 2022-10-27 22:51:56
Rating: 5
Comment: Wonderful staff and convenient location make up for the ongoing construction outside the building (as of Oct. 2022). I particularly appreciate the competitive pricing, square footage, and great views of the bay from my unit and the rooftop. My partner and I have lived here for 2 years and have just renewed our lease for the third. Thank you to Anna, Dustin, and Albert for making this the best rental experience we’ve had in 10 years in and around the East Bay.

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Name: P***** F*****
Date: 2022-06-27 18:45:49
Rating: 5
Comment: Really great team at Avalon in Berkeley. I cant say enough good things about them. All staff members are dedicated to solving resident issues efficiently and in a speedy manner. My washer wasnt working well recently. Maintenance called me directly to find out what the issue was. I explained to them over the phone.The repair required an order which would take time, so maintenance made sure to communicate with me every step of the way so I knew what was going on. I was never left in the dark, and even though it wasnt an easy fix one and done, they still kept me in the loop which made me feel like I was being taken care of and not just an after thought.Anna in the office is the same way really great with communication and following up to ensure everything is taken care of.

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Name: X**** F***
Date: 2022-06-02 20:19:41
Rating: 5
Comment: I strongly recommend Avalon Berkeley with so many reasons, and I would not consider move to any other apartments in Bay Area. One most important reason is the hard working of the leasing office and the maintenance team. They could always handle my problems quickly and carefully. Whenever my apartment gets any maintenance problems, the maintenance team always seriously takes it and solves it. The whole apartment is also pet friendly!Love to be a resident here!

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Name: L** Z****
Date: 2022-05-21 00:42:07
Rating: 5
Comment: My friends who live here recommended Avalon Berkeley to me, and after visiting her place several times I decided to move here. Now I’ve been living in my new apartment for several months and the experience has been really great. Especially the management team, they are the best, super friendly and very responsive.My unit is facing the highway and right next to the train track, so the noise can be really loud when the windows are open. But I’m kinda used to it now and it’s acceptable for me, because the view and amount of sunlight are really good. What also make life easier are: amazon lockers, gas stoves, washer/dryer in unit, and access code for front door so it’s easy for getting food deliveries. Plus, nice location. 5 min walk to coffee shops and restaurants on 4th St. 10min walk to Brickyard Cove, a great park by the water for dog walking and jogging. Overall 10/10.

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Name: J**** Y***
Date: 2022-02-11 17:36:17
Rating: 5
Comment: Going into my third year here at Avalon, continuing to love it. Anna, Sam, and Dustin have been nothing but helpful. The team constantly make efforts to make everyone feel at home. They organize gift-wrapping sessions during holidays, leave candy at the door on Halloween, give out grab-n-go breakfast bags at the lobby...etc. overall a very sweet and warm bunch of people and Im happy to call this place home.

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Name: H**** E******
Date: 2022-01-10 22:21:16
Rating: 5
Comment: Amazing staff I have ever met, very efficient and helpful, the friendliest staffAnna, Dustin and Sam

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Name: N****
Date: 2021-12-31 03:12:32
Rating: 1
Comment: Absolutely terrible experience with the Avalon apartments, specifically with our experience with Anna. We started a lease at Avalon and immediately opted to cancel our lease due to the extremely loud train nearby. We felt completely scammed and taken advantage of as this was not disclosed prior to signing the lease. Anna was very dishonest and unprofessional in handling our concerns. There are much better apartment options elsewhere!

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Name: A****** B******
Date: 2021-12-12 23:51:55
Rating: 1
Comment: Please add signs on the OUTSIDE of the garage doors that clearly say for tenants only.Theres nothing to indicate if the garage is available to patrons of the businesses inside the same building or not.

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Name: W** I******
Date: 2021-11-25 18:17:32
Rating: 5
Comment: The management here is awesome. Anna,Dustin and Sam are brilliant. They were quick to respond to any complaints. Well done.

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Name: M**** Y**
Date: 2021-08-01 03:36:27
Rating: 5
Comment: I lived at Avalon Berkeley for 3+ years and i really felt so at home. I’m a person who finds it hard to adapt to new things, especially living situations. Everyone who lives and works at Avalon really respect one another and everyone is so friendly. One thing I loved was that it is super dog friendly and they even have a dog wash downstairs to wash your furry friends. Anna, Dustin and Sam are always so warm and welcoming. Thank you to the staff at Avalon for managing the place so well!!! It’s such a convenient location to do a little shopping on 4th, run by the Marina and I80 is less than 5 mins away. It’s easy to get on and off the freeway !! Loved loved loved living at Avalon. Almost didn’t want to even buy a house because I love Avalon so much!!

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Name: J**** R******
Date: 2021-07-28 15:26:03
Rating: 5
Comment: The experience living at AvalonBay in Berkeley has been great - particularly due to the staff. Dustin and Sam have been excellent. They’ve been available whenever needed, very quick to respond, and true professionals on the job. The rent here is expensive, so standards are high, and the maintenance crew has exceeded expectations.

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Name: C***** C******
Date: 2021-07-21 18:11:26
Rating: 5
Comment: Thank you so much to Sam and Dustin of Avalon Berkeley. They are always on top of our maintenance needs. Most recently we needed our spare room door patched up due to a good size hole caused by moving large equipment. We thought for sure that we would have to purchase a new door.Through great skill and a 3 part process, our door looks brand new as if there were never a hole at all. Great work!Thank you again Sam & Dustin maintenance team of Avalon Berkeley.Happy Residents Chris & Cherie

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Name: H**** E******
Date: 2021-05-05 19:02:51
Rating: 5
Comment: I really enjoy living in Avalon Berkeley,great community, staff is amazing especially Dustin,Sam and Anna.

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Name: i****** A***
Date: 2021-04-21 17:50:52
Rating: 5
Comment: Nice building, good location (sometimes trains might be so loud) and amazing management. Anna and her team is the best! They are always ready to help you and solve your problems as soon as possible.

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Name: M**** M*****
Date: 2021-02-17 03:21:12
Rating: 5
Comment: My boyfriend and I moved in late October. We love the place! The Berkeley Avalon crew are fantastic. If we have a maintenance request Dustin and Sam get it done in a very timely manner. Anna is also wonderful. When we have questions about the apartment we can always go to her. Everyone one is super friendly and we love living here.

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Name: X**** F***
Date: 2021-01-22 15:44:46
Rating: 5
Comment: Harry is very nice and helpful during this request, he did an awesome job :) Really awesome work.

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Name: E******** P******
Date: 2020-06-17 19:05:09
Rating: 1
Comment: I would not suggest this apartment to anyone. My boyfriend lives here and has had a terrible experience. The train is incredibly loud and makes working from home during a pandemic nearly impossible. We have to keep the windows closed to cover up the sound from the train (which you can still loudly hear) but the sun causes the apartment to heat up to 80 degrees and there is no AC in the building. I believe the unit is extremely overpriced- you can find other Avalons in the city at a similar price with a better experience.

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Name: K**** C********
Date: 2020-01-09 22:54:04
Rating: 5
Comment: I have lived here over 3 years and the staff has always been excellent. Most recently I accidentally threw away a diamond earring and the head of maintenance, Dustin, went through the garbage and found my earring!!!!! Unbelievable, I wish I could give them 100 stars. Thank you avalon for hiring such amazing people.

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Name: M****** H*****
Date: 2019-10-25 19:16:23
Rating: 5
Comment: I currently dont live at Avalon. I am hoping to live there in the future. I am writing this review because I received such friendly and helpful information when requesting information. My communications were with Anna and she responded right away and actually provided me with additional information that might have been in follow-up questions. People who do live there have written great reviews and its easy to see why when staff are so helpful. Looks like a great complex in a superb location, too.

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Name: M****** B****
Date: 2019-08-14 23:09:22
Rating: 5
Comment: Anna is AWESOME....very professional and all around good people in the leasing office.

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Name: H**** K***
Date: 2019-05-06 04:33:43
Rating: 5
Comment: We had to call the emergency line on a Sunday night because of an unexpected door lock problem and Sam Blanco, from the emergency office was very prompt to respond and came to fix it almost immediately. Thanks Sam!

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Name: K*** B*****
Date: 2019-04-29 22:21:50
Rating: 5
Comment: Weve lived here for two months now and everything I imagined before we moved has turned into a better experience. We’re particularly happy to have Anna and Dustin’s presence around. Very professional, friendly and always eager to assist! Even if it’s an after work hour that we needed anything, they never hesitated to help us. Im really grateful to have met you guys!Another point, my biggest concern before we moved was the train noise, especially after reading a few comments here and Yelp. So we chose a far side apartment from the rail track since I’m a very light sleeper person, I can wake up on any noise, yet I’ve never waken up by the train yet. The building is super new, and of course, was built accordingly. For example, we had a small issue with our sliding door (which Dustin assisted to get it fixed with a snap!), and I saw while we’re fixing it that they indeed used incredibly strong and tick material on the glass and door itself for sound proofing. You can see the same intention on the walls as well. 
Ive never even felt a disturbing vibration or a serious problem about the tracks so far.So my family’s experience at Avalon Berkeley has been very positive. It was our favorite one out of 10-15 places we looked at and Im VERY happy to have chosen it so far!

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Name: R***** R*****
Date: 2019-03-21 00:52:49
Rating: 5
Comment: Maintenance staff are very helpful and prompt!

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Name: F**** D****
Date: 2018-11-28 03:24:18
Rating: 5
Comment: Ive never felt so compelled to write a review before, but Anna C and Dustin M at Avalon Berkeley make our stay very comfortable and enjoyable.Dustin M went WAY out of his way to help us during this past Thanksgiving day and it was very appreciated. Thank you so much!I hope we remain long term tenants with you guys.

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Name: X******* L**
Date: 2018-10-24 22:39:28
Rating: 5
Comment: Wrote this on Yelp but wanted to say it again here, with some update:Justin the new maintenance guy is very prompt and helpful as well. Five star service!Jeff was always prompt, always efficient, always so helpful in fixing whatever that went wrong in our apartment. Five stars to the maintenance work of Avalon Berkeley.Anna, who works in the office, has been very attentive to all sorts of details of our life here. She is authentic, warm, and thoughtful. Love chatting with her. She truly cares about us and tries very hard to make things easy and smooth for us.The whole complex is always neatly clean and it smells good. Thanks also to Sam who always has a friendly smile.Great vibes here!

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Name: h**** o****
Date: 2018-09-05 17:58:22
Rating: 5
Comment: Avalon Berkeley staff, office and maint! I dropped my key down elevator shaft and were able to get the same day! Amazing!

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Name: T**** G*******
Date: 2018-07-28 03:13:45
Rating: 5
Comment: Service is always fast, sometimes same day, and incredibly friendly .Dustin came by and fixed two wear and tear issues and also rested them several times after.Definitely recommend if youre looking for a place in Berkeley .Will update review with more details as time passes ⏳

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Name: A******** D** T***
Date: 2018-06-27 21:35:31
Rating: 5
Comment: We have lived in Avalon Berkeley for 4 years. All the staff has always try to accommodate all our request and solve our problems promptly. I want to thank Ana at the leasing office for always make us feel at home, Alyssa for helping us move out. I want to thank Jeffrey. And thank Sam for fixing our fridge super fast. Thank you for 4 years!

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Name: G******* B******
Date: 2018-05-09 01:21:14
Rating: 5
Comment: A member of my family suffers from multiple rare diseases that contribute to invisible disabilities. This has presented an enormous challenge finding housing. Anna Coscolluela has provided invaluable help and support. After touring over six apartment complexes in the Berkeley area, no one offered more assistance and genuine compassion than Anna. She demonstrated a complete willingness to work with us; listening to our needs and concerns. No question went unanswered. She was forever patient and interested in understanding what would best serve our needs. It is wonderful to know that there is such a caring and compassionate person on the premise.The apartment complex itself is modern, beautifully maintained and well run. Jeff, from the maintenance department has been super responsive. I would highly recommend this Avalon property to anyone looking to live in the Bay Area.

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Name: m**** r******
Date: 2018-04-25 23:19:37
Rating: 5
Comment: Sorry dont know how I reviewed you didnt mean to put one star! Now I put 5 stars Alicia was wonderful, helpful and great at her job!

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Name: J**** H***
Date: 2018-04-23 16:23:46
Rating: 5
Comment: We absolutely loved our year at the Avalon. My wife walked into the the first apartment she was shown and fell in love with the big open space, floor to ceiling windows, and industrial views. We were coming from a three bedroom Edwardian in San Francisco, so it was a pretty big change for us, but the place always felt like it was just the right size, and the ample closet space was one of the standout features as we shopped around. The appliances were also higher quality than in any of the other rentals we looked at it. The rooftop patio is a phenomenal space for stargazing, people watching, and cozy firelit nights — we went up there a lot and often had the whole thing to ourselves.One of our big concerns with apartment building living was neighbor noise, but the units are very well built and it was never a serious problem. The trains, on the other hand, are epic, and once we made peace with them actually became something we miss about the place, but as youll see in other reviews, they arent for everyone.The best feature of all is the Avalon Berkeley team. We werent sure what we would think of living in an Avalon space, but the friendliness of the Berkeley staff and the convenience of Avalons infrastructure really felt like the best of both worlds in most ways. Jeff, Anna, Sam, and James are so committed to making the place feel like home, and it makes such a big difference. Jeff is great to talk to, fast to fix anything that breaks, and is a constant reassuring presence in the building. Anna is also great to talk to, always seemed genuinely happy to see us and engaged in our lives, and never seemed to mind that we were constantly getting urgent packages. Astonishingly, despite us having moved out more than six months ago, Anna and Jeff still get in touch with us whenever important mail gets delivered to us there so we can come by and pick it up, which has saved our bacon more than once. That kind of genuine human concern is all too rare in the housing business, and its what made our time there so great. Thank you all!

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Name: E**** R******
Date: 2018-01-09 22:33:04
Rating: 5
Comment: Anna and Jeff are the best this apartment complex has to offer. Our fridge was making unusual noises. Jeff tried to fix it immediately. When it began making noises again, he quickly offered to replace the fridge with a new appliance. A couple of days later we got a new fridge.A few days ago we accidentally broke our stove. We told Jeff and the following day we had a new one installed.They are both extremely very professional, helpful and kind.Again, the best this Avalon has to offer.

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Name: M****** L*****
Date: 2018-01-04 23:48:09
Rating: 1
Comment: Awful management (Anna and James, specifically), unsafe apartment complex that they refuse to invest in proper security for (lots of theft and violence even within the apartment complex), trains that come and honk constantly (all hours of the night, seeming to delight in loud honking) AND exorbitant prices . Avoid at all costs. We are leaving as soon as our lease is up. No one stays longer than one lease term here that Ive met and some of our favorite neighbors have already moved out halfway through their leases. Absolutely horrific experience here all around.

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Name: D***** C***
Date: 2018-01-02 08:18:31
Rating: 5
Comment: Great, friendly, and reliable staff! Highly recommended.

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Name: M*** P**
Date: 2017-07-29 21:43:12
Rating: 5
Comment: Anna the leasing manager is very helpful when we moved in. And the apartment is clean and nice

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Name: H*** M****
Date: 2017-07-28 21:28:16
Rating: 5
Comment: Loving this play too much, at this point the only reason why I would move is because I would actually be buying a property in Berkeley, CA.

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Name: C****** G******
Date: 2017-07-24 18:43:53
Rating: 5
Comment: On Sunday, I reported that both of our showers were draining slowly. On Monday, Jeff came and fixed both of them within 10-15 minutes. Very satisfied with his service. (This was an earlier review.)Yesterday, I noticed a loud noise coming from the refrigerator and reported it. This morning, Jeff came and fixed it. I truly appreciate the quick response and resolution of the problem. Very satisfied again. (2nd review)Today, a smoke detector started making a loud noise and my dog started barking. I logged a service request. I had a lot of work to do and was concerned that I wouldnt be able to concentrate. Within 30 minutes, Jeff came to replace the batteries in all the smoke detectors in the apartment. I was so appreciative not to have to wait too long. (3rd review)

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Name: K* F** H*
Date: 2017-07-14 23:56:49
Rating: 5
Comment: I lived in Avalon Berkeley for two years, I love this place so much and I really considered it as my home, everything is so new and organized, and all the staffs are so nice especially Anna, she is very nice and professional, always get things done very quickly.

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Name: M***** A****
Date: 2017-06-27 01:45:48
Rating: 4
Comment: Pros:Jeff is the best super you could ever want in a building. Everything fixed super quick and just a great guy... Saw me on his day off trying to jump start my car and he dropped everything to help out.Hands down the best view of the bay possible. Any closer to the water and youd be in the marina. Roof deck is a great place to hang out (but terrible to live under because they didnt bother to install sound insulation)Fourth St shops are just close enough to always have something to do just a short walk away, but far enough you arent swarmed by crowds.Cons:The front office closes early or doesnt open with little to no advance notice quite often. Not a big deal except UPS/FedEx normally only drops off packages there so you cant pick up things you need or its just not delivered in the first place.A good portion of the building is Cal undergrads who have never lived independently before - garbage just thrown on the trash room floor, cigarette and pot smoke are regular happenings in my hall and my outdoor space normally has cigarette butts that are thrown down from the roof. Doors propped open at the front to let friends in, there have been numerous break ins.The train. Its a 24 hour freight and passenger line. You dont get used to it, dont believe the sales team. You just learn to choose between being able to open your windows or being able to sleep.All in all we are very happy with the building, but know what it is and know what it isnt.

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Name: D*****
Date: 2016-08-05 00:56:06
Rating: 1
Comment: Tried to check out the leasing office at 5:45pm on Thursday and couldnt even get in even though it says they dont close until 6:30pm. Horrible first impression.

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Name: R***** G***** I*
Date: 2016-02-20 00:38:16
Rating: 1
Comment: 12 months later, Im updating my review. Let me first start by saying the staff has been very good to us for the most part. Dave is a saint and Holly has been very open and honest with most of my tenure at Avalon Berkeley.Safety:That being said, there have been a few things that have occurred over the past year. First, our apartment was broken into along with another apartment downstairs. The burglars took $10k worth of stuff. The building thinks the burglars snuck into the garage downstairs (where there is no entry camera and the doors stay open forever) and used the garage staircase (which also has no cameras) to get to the apartment. Luckily, the burglars were walked into downstairs and dropped (and damaged) almost all of our stuff. Hesitantly, the building called an overnight security guard downstairs for the night (there is normally no security in the building at all). Our door was temporarily fixed the next day with an added handle lock with the promise that the entire door would be replaced (the door replacement never happened). We decided to wait out the end of the lease to see if the building would make everything right (the other apartment tenants that were burglarized moved out immediately since they had a small child and actually walked in on the burglars with their child). Other apartments had been burglarized previously...even an attempt on our floor a few months prior. Additionally, cars had been vandalized in our garage in 2015. The build has a very real and persistent security problem...given its location next to the freeway, the train tracks (more on this later), and the slow turn of the neighborhood. We no longer felt safe nor felt that the building wanted to take adequate steps to increase the safety of its tenants.Rent + Rent Increases:A few weeks after the burglary, we received a notice on the door with a massive rent increase, as the lease was nearing expiration. That was the nail in the coffin. Eventually, they lowered the rent offering a bit (but not enough), but the damage had been done. Turnover for the apartments is nonstop. 3 of my direct neighbors moved out for varying reasons, with the main being the massive rent increase. Theres a moving truck outside every weekend. Tells you something. Depending on the apartment, you have some nice views, but Ive lived in nicer & safer places with more amenities for way lessTrain Noise:In my previous review, we thought we had gotten used to the train noise. That ended QUICKLY! No matter where youre at in this building, youll hear and feel trains every 20-40 minutes 24 hours a day. Additionally, youll hear the dings of crossing guard nonstop as well. This building is NEXT to the tracks...NOT NEAR the tracks. The trains range from Amtrak commuter trains to freight and must BLAST their horns multiple times each time they approach the building. Theres actually an article written about the neighborhoods history of trying to silence the trains (wont happen for a few years at least). Im an extremely hard sleeper and didnt realize I wasnt sleeping a full night until I moved to a quieter location. You wont realize how bad this affects you until you sleep somewhere else for the night. As someone else mentioned below, youll also have to close your windows and pause movies/songs/shows as the trains pass. The commuter train length lasts just a minute or so, while the longer freight trains can last for 5-10 minutes.Final Thoughts:I really thought that this was going to be a place Id live for a while. This ended up turning into a complete nightmare. This place didnt turn out to be safe, nor did I get used to the sound of the train. Well miss the people.Pros:+Views+Quick access to 4th street, Oakland, Downtown Berkeley, and San Francisco (outside of rush hours)Cons:-Safety (Home break-ins, car break-ins, no on-sight security, minimal security cameras)-Nonstop 24 train horns, noise, and rumble-Rent prices (they dont match the amenities offered)-Limited Amenities-Massive rent increases-They will assume you wont re-lease

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Name: M** M******
Date: 2015-10-29 22:07:16
Rating: 5
Comment: Wow! Starting with my first inquiry, and following through into today, I have been amazed by a daily blend of consistent friendliness, courteousness and professionalism, all while maintaining a flowing and enthusiastic environment. Av Berk tenants are blessed to have an onsite team that is responsive w/o delay to every question or concern one may have. The Property Manager always greets attentivally and with a smile. Furthermore her commitments to tenants are completed w/o fail and in a 5☆ time frame. Onsite maintenance is polished by an eager intelligent go to guy that arrives, or is seen onsite, ready to solve small or large issues. He is sure to have you smiling even through the clearing of the worst clog as well as any issue. This combo and their team are what create the comfort, upscale, layed back, clean and friendly energy that allows one to enjoy some of the best views the bay area has to offer. Fine construction stops the normal soumds you hear living in a condo type setting. Large windows allow light and great visual freedom. The pleasant climate control and ventilation is easy on those w allergies and last and surely not least 24hr rooftop access to the beauty of the bay. It is all these combined that makes the spirit of Avalon Berkeley come to life and feel like home.

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Name: B**** M****
Date: 2015-10-28 17:55:04
Rating: 5
Comment: Weve moved in last month and so far, Ive had a great experience at Avalon Berkeley! The Avalon staff have been pleasant, responsive and attentive to our needs every step of the way! The apt complex is next to the marina, the highway, 4th street shops, and within walking or bike-able distance to most restaurants and downtown Berkeley. We have 2 dogs and they have places to walk and potty within a few footsteps from the complex. The pet salon is awesome and available for use anytime! The rooftop has 2 grills (one open for large party reservation) and a gorgeous view!

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Name: C**** H******
Date: 2015-10-25 00:58:54
Rating: 5
Comment: My wife and I have been living here for 5 months and we love it! Great location within walking distance to the shops of 4th Street, the Berkeley Aquatic Center and the Berkeley Marina. The amenities live up to the Avalon name and the staff (Holly, James, David and friends) ROCK!

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Name: H**** L**
Date: 2015-10-24 20:02:35
Rating: 5
Comment: I have been living here for 6 months and really enjoys my stay. Several highlights1. Solid & Modern construction. Each unit has really good privacy. I never hear from my neighbour. Also the modern construction provides lots of storage space, big living room, and good sunlight.2. Very good management. All my requests got taken care of immediately. Holy and David are *objectively* amazing! I need to say I absolutely like the package service. The management can put the package in my apartment in my absence.3. Rooftop BBQ place is real hit! We have hosted so many lunch/dinner there. You can reserve one table (other tables are first come first serve).4. It is right next to Aquatic Park/Berkeley Marina. Excellent for people who run or needs to walk dogs regulars.5. The gym is brand new and never gets too busy! All the treadmills have TV on them.

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Name: E******** A******
Date: 2015-10-23 20:05:54
Rating: 5
Comment: We love our home! Avalon is a beautiful place to live, near amazing shops, and right by the marina. We couldnt be happier with it. The staff is kind and supportive, and our dog is happy here also. I would recommend it to anyone.

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Name: T** G****
Date: 2015-10-23 18:04:05
Rating: 5
Comment: My experience living here at Avalon Berkeley has been great! I relocated from the MidWest a few months back and the place was exactly what I was looking for: wood floors, dishwasher, in-unit washer/dryer, open floor plan, pet service salon, amazing views of the Bay on the rooftop, not to mention the outstanding and friendly staff. Super happy with my decision to live here. Top notch building with all the amenities!

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Name: C****** R*******
Date: 2015-10-09 06:43:36
Rating: 5
Comment: Modern, clean, and well-managed apartment complex.

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Name: A******** S******
Date: 2015-10-08 19:52:53
Rating: 5
Comment: These apartments are definitely high quality and I would know considering I practice architecture. The best part about these apartments is that they allow big dogs, which is so hard to find in the bay area. It is in a great location: in walking distance to shopping, restaurants, and the coast/marina! In addition, the rooftop patio overlooks the bay so there is a spectacular view. The complex is very secure so no need to worry about that. I also happen to live next door the maintenance guy who is very friendly and loves dogs! The only down side is being right next to the Amtrak, which isnt bad until the conductor honks their horn and they usually do.