Barranca Insurance Services, Inc.

Address: 9121 Haven Ave, Rancho Cucamonga, CA 91730, United States
Phone: +1 909-475-6195
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,

Category: Auto insurance agency, Commercial agent, Home insurance agency, Life insurance agency, Motorcycle insurance agency
Rating: 4.9
Site: https://barrancainsurance.com/
Worktime:
DayTime
Monday8:30 AM–5:30 PM
Tuesday8:30 AM–5:30 PM
Wednesday8:30 AM–5:30 PM
Thursday8:30 AM–5:30 PM
Friday8:30 AM–5:30 PM
SaturdayClosed
SundayClosed




Name: c p**********
Date: 2024-05-26 00:49:54
Rating: 1
Comment: I just can’t beilive George Flores said what he said to me while I was in there. He seriously needs a reality check. Also the lady with the black hair thinks she is all that definitely needs an attitude check with the way she was speaking to me very rudely for being a professional? Idk why these two are on such a high horse? They need to be more humble. Horrible experience with those two. They deserve no stars 0’s

Name: J****** N****
Date: 2024-03-25 14:56:46
Rating: 1
Comment: They raise prices and change policies without contracting you. When you call they tell you one price, then on the bill it’s higher. I will be switching as this is a terrible company!

Name: I*** G
Date: 2024-03-22 21:40:08
Rating: 5
Comment: Rudy was pleasant and very helpful. He made the process very smooth. Glad I decided to stick with this company :)
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Name: J*** I L******** J*
Date: 2024-03-22 13:29:30
Rating: 5
Comment: Insurance is expensive however Barranca gave me one of the best prices (home and cars) in town.

Name: C**** P*****
Date: 2024-03-15 19:37:12
Rating: 1
Comment: Miltary and veterans should stick with USAA.Car insurance claims are pure garbage. I was rammed by a Dodge truck while maintaining my lane in a right hand turn. I filed a claim and my agent, Paige, spoke to the other party first. When I gave her an exact description of what happened she claimed thats not what she said. I dont care what the other driver said, Im telling you what happened. If you use them for car insurance you better have a dashcam because the level of support you receive will be abysmal. I no longer have the vehicle due to the cost of repairs that Id be expected to cover because my insurance company has no spine. Worst insurance experience Ive had to endure
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Name: J**** R**** R****
Date: 2024-01-28 06:01:50
Rating: 5
Comment: Great experience! They were able to get the coverage for the needs of my family. Barranca Insurance personnel is respectful, take time to talk and listen. You don’t have to communicate with recordings.

Name: R** F**
Date: 2024-01-23 18:28:06
Rating: 5
Comment: Always available for guidance and to answer questions. Provides the best choices for insurance.

Name: T*** A****
Date: 2024-01-22 21:22:09
Rating: 5
Comment: I used to have many different auto insurance companies. I was never provided a prompt service when there was an issue. Since I have changed to Barranca insurance services. They are great excellent service and good rates. I appreciate the good service and rates I have been getting.

Name: N*** G********
Date: 2024-01-22 15:33:01
Rating: 5
Comment: Friendly and always available to help with my insurance questions.

Name: A***** S****
Date: 2024-01-21 16:31:09
Rating: 5
Comment: The team here at Barranca Insurance has always looked out and provided me with great service and quotes. I have been a customer for some time now and I’m very surprised they even provide me service let alone a deal on car insurance. Thank you guys!

Name: S R****
Date: 2024-01-20 21:48:32
Rating: 5
Comment: We have been insired with Barranca for many years. When we call and make changes, they always follow through by making the chg and then sending an email. Great service!

Name: M****** D******
Date: 2024-01-20 05:29:52
Rating: 4
Comment: This auto insurance company helped me cover my accident two years ago. They covered my car and let the mechanic fixed it up brand new.

Name: S** M*****
Date: 2024-01-19 22:54:46
Rating: 5
Comment: I love the customer service, every call answered promptly and polite and helpful staff

Name: c**** h*****
Date: 2024-01-18 14:50:01
Rating: 5
Comment: Always professional. Never any drama. I feel confident in my choice because of the sincerity to help resolve issues.

Name: C**** M*****
Date: 2024-01-18 01:16:02
Rating: 5
Comment: Rudy and the rest of the staff are the best! Rudy takes care of my insurance needs quickly and efficiently. He is very professional and knowledgeable. If he isnt available I could speak with any of the staff and they are always more than happy to help with my questions. Everyone in the office is great! Would highly recommend this insurance agency!

Name: 4***** C
Date: 2024-01-17 00:44:02
Rating: 5
Comment: Amazing service with Mayra Reyes and the team at Barranca - we’ve been with them as a family for over 20 years!- Dr. David H.

Name: D**** J******
Date: 2024-01-16 18:43:17
Rating: 5
Comment: Excellent service no matter the reason for calling. Regina is extremely helpful and kind.

Name: S**** L******
Date: 2024-01-16 04:37:25
Rating: 1
Comment: Car insurance wise I was pleased however I never had to file a claim but when it came to my homeowners insurance… they fell short. Paid my HO insurance faithful till I filed a claim then they flat out refused to pay and jerked me around the block every which way until after a month they refused to pay. Why have insurance ?? I’d of been better off saving those premiums I paid each month to make the repairs without going into debt.

Name: L**** M*****
Date: 2024-01-16 01:55:53
Rating: 5
Comment: Everything was done over the phone. Very pleasant interaction. With Californias rising insurance costs, they were able to get us something in our price range.

Name: C***** L******
Date: 2024-01-15 23:45:22
Rating: 5
Comment: I have been with Barranca Insurance for over 20 years and their service is impeccable. They are literally just a phone call away. If I ever have an issue their response time is great, and Im treated with curtesy and respect. I will recommend to anyone.

Name: P*** L****
Date: 2024-01-15 04:41:33
Rating: 5
Comment: Barranca’s customer service is top notch. Regina is terrific!

Name: s******** b**
Date: 2024-01-14 23:48:47
Rating: 5
Comment: Ive been using Barranca Insurance Services for many years. Ive never had any problems and they always find me a good rate. I would highly recommend using them.

Name: L**** O***
Date: 2024-01-12 22:32:23
Rating: 5
Comment: I have been with Barranca Insurance for over 30 years and all of the agents and staff have always given me excellent customer service. I have had several different agents over the years but for the past couple of years Regina has been very helpful and has gone above and beyond to help me and my family with any concerns, changes, etc.

Name: K****** L*****
Date: 2024-01-12 16:50:47
Rating: 5
Comment: I’ve been using this establishment forOver 10 years to cover my insurance needs..autos & Home. They haveHelped me with an affordable policyThrough Mercury and AmericanAuto for my classic car.

Name: M******* G
Date: 2024-01-12 02:13:44
Rating: 5
Comment: I’ve always had a good experience with Barranca. My calls have always been answered promptly and the representative has always been helpful.

Name: C******** C*****
Date: 2024-01-11 18:15:35
Rating: 5
Comment: We have always received excellent service!Every time we have been involved in a accident our claims have processed quickly and the body shops have done excellent work.

Name: L**** C*****
Date: 2024-01-11 07:52:30
Rating: 5
Comment: Very happy with the service I received from this company in the past I was with other companies and was not happy so I changed to this company and it’s been over 8 years now and I still very happy…highly recommended

Name: G**** R*******
Date: 2024-01-10 15:31:27
Rating: 4
Comment: It’s easy and convenient that I am paperless and everything is automatically debited from my account.

Name: r**** l*******
Date: 2024-01-08 21:57:18
Rating: 5
Comment: I have been a customer of Barranca for 20 years. The service has been excellent. Unfortunately we were in a couple of car accidents, but they were handled properly, but the staff is outstanding.

Name: E***
Date: 2024-01-05 03:06:58
Rating: 5
Comment: I would like to say with Jen, she’s the best gets everything done for you quickly all it takes is an email, she makes all insurances so easy and goes out of her way to make sure any concern or problem you may have and solves it for you. I must say life is easier with her . She’s on top of everything, honestly I can say I never had anyone that cares and treats you very well and cares for all her clients.

Name: R** H******
Date: 2024-01-03 23:27:31
Rating: 5
Comment: Great customer service. Very kind and responsive.

Name: T**** O*******
Date: 2024-01-03 19:57:47
Rating: 5
Comment: Barranca, has been hassle free for me for a very long time. With all the other things in life B.I.S. has made my life easy with my Car and house insurance. Thank you Barranca insurance services.

Name: L**** T****
Date: 2023-12-18 18:08:08
Rating: 1
Comment: I hate leaving bad reviews but after years of great service I have to leave my experience. I have had a perfect standing with this company and due to a make issue the payment was returned. I received no communication until the day before my policy is to be cancelled not even a simple phone call. It came in the form of a text, I did my due diligence and called to communicate and see what this issue was. Upon calling I spoke to a gentleman that explained the situation so I said great I am traveling and will be back in two days and will be able to clear everything up. Unfortunately he did not understand how his own system worked and didn’t understand how my data was even being used in their organization. He simply said there was nothing he could do and that they tried reaching me which they clearly did not as the first communication I got was a text message the day before cancellation. I will be taking my business to a more reputable establishment and I suggest you do the same!

Name: J* L*****
Date: 2023-09-22 23:52:11
Rating: 5
Comment: Barranca insurance and their agents are always very eager to help. I spoke with George to handle my home owners insurance and when done he asked if there was anything else he could help me with. I half jokingly asked him to find a way to make my auto insurance cheaper. Well, he did! He asked if I had AAA, I do and with that he saved me $134 every six months on my premium. Thanks George!!

Name: D***** H
Date: 2023-09-22 22:19:05
Rating: 5
Comment: Spoke with a very kind and patient young lady named Myra. She is the only reason Im still doing business with Mercurys insurance

Name: m b****
Date: 2023-09-15 18:49:49
Rating: 4
Comment: Rudy is Great! Thank youOutside of Rudy. Not a fan of all the threatening letters and having to send the same stuff over and over again! Bring back the business of the agencies coming out to your home! Were getting so disconnected as humans! Not a fan of this new way!

Name: R**** Z******
Date: 2023-08-25 19:00:05
Rating: 5
Comment: Barranca is amazing! Always helpful and informational. Rudy is great, he always is able to answer any questions I have regarding Policy changes. I would recommend Barranca to anyone who isn’t sure what insurance is good for them.

Name: E****** R***
Date: 2023-08-18 19:58:11
Rating: 5
Comment: Rudy, always answer all of our questions.Very professional service 👏Thanks

Name: J*** L****
Date: 2023-08-18 07:28:13
Rating: 5
Comment: Barranca is a great agency. Especially Rudy, he’s been overseeing the insurance policies on our vehicles since day one, 4 years ago

Name: M****** C****
Date: 2023-07-12 21:25:03
Rating: 5
Comment: Barranca Insurance has always been fair, responsive, and friendly. I would and have recommended them.

Name: N**** T*******
Date: 2023-07-10 13:49:18
Rating: 5
Comment: The customer service I receive is warm and friendly and always willing to answer quickly and accurately all my inquiries. Ive been with this insurance company for quite some time now and Ive received good pricing and professional customer service. The agents keep me up with the latest updates emails and text messages about the companys services and how I can benefit from their products. I feel confident that in the future that Mercury Insurance Company will always have my best interest in providing me with good service. I see no reason at this time to transfer my services to another Insurance Company.

Name: C**** M******
Date: 2023-07-07 15:24:58
Rating: 5
Comment: Excellent customer service. Mayra is the best. Anytime I call her and need something she is right on it. I would not only recommend Barranca Insurance but highly recommend Mayra. I guess I’m just spoiled by her.

Name: V***** T*****
Date: 2023-07-03 09:28:33
Rating: 5
Comment: Its the best insurance we have. Both auto and renters insurance. They have quality services as well as people who work for this company. Great job...

Name: V****** S*******
Date: 2023-06-28 21:57:44
Rating: 5
Comment: Love Mercury, never had issues with either of my policies. Very responsive if I have any inquiries.

Name: B** I*
Date: 2023-06-21 00:58:29
Rating: 5
Comment: Barranca does an excellent job of managing my account. They responded quickly to my claims. Thats why they have been my agency for many many years.

Name: R*** J*******
Date: 2023-06-15 03:57:31
Rating: 5
Comment: I used Barranca Insurance for all my properties and cars! Simply the best customer service 10yrs and pleased 😀

Name: B****** F******
Date: 2023-06-14 20:07:14
Rating: 5
Comment: We have been with Barranca for many, many years. They provide excellent service and handle changes quickly. Thank you to Tighe for handling all of our recent changes so efficiently.

Name: M**** M*****
Date: 2023-06-12 18:34:22
Rating: 5
Comment: Jose is always very professional and courteous. He is very knowledgeable and always gets me a great deal. I would highly recommend doing business with this office.

Name: O***** N*****
Date: 2023-06-10 03:33:24
Rating: 5
Comment: I love Barranca i have been with them for over 20 years and always have the support of great customer service

Name: M****** A*******
Date: 2023-06-08 20:15:13
Rating: 5
Comment: I have been with Barranca Insurance for over two decades. They have been great and I have no interest in switching to another provider.

Name: J** E********
Date: 2023-06-08 19:32:05
Rating: 5
Comment: Regina Mejia was super helpful with my auto insurance renewal. I had several questions and she answered them all in a friendly and professional manner. I have used this agency for several years and they are alway very helpful.

Name: T**** w*******
Date: 2023-06-03 18:29:30
Rating: 5
Comment: I have been with this agency for years and I can highly recommend them. They work very hard and very responsive to any concerns or questions I have. They always answer the phone and respond to any questions or concerns I have. They recently worked very hard to get my adult daughter and her husband their own policy. I would never go with anybody else. Barranca is the best.

Name: D***** B*****
Date: 2023-06-02 04:42:58
Rating: 5
Comment: I love this insurance company!!! Great prices and great customer service

Name: E***** H****
Date: 2023-06-01 00:25:06
Rating: 5
Comment: I have been with Mercury Insurance for some years now and I feel that I did the right thing choosing them . I call and ask for Jose . If he is not available, I call back . Jose directs me what I need to do and all my questions are answered professionally . Barranca Insurance Services, Inc. I thank Jose for all his help and good work.

Name: A*** P*****
Date: 2023-05-30 19:11:02
Rating: 5
Comment: I have used Barranca Insurance for probably 30 years... I have all of our cars and home insured with them. They always get back to you with 100% effort to help you with not only quotes, but with advise on what might work or not work for us. I trust Barranca Insurance!

Name: M****** V****
Date: 2023-05-26 20:49:49
Rating: 5
Comment: I’ve been using Barranca Insurance Services for many many years. They’ve always given me the best customer service!

Name: m******* w*******
Date: 2023-05-26 13:55:43
Rating: 5
Comment: I have had this insurance company five years. I have delt with several service representatives whom all have been very helpful. All my concerns have been answered. They worked with me to get a competitive priced policy. Thank you

Name: M***** M*****
Date: 2023-05-25 17:36:10
Rating: 1
Comment: Not helpful. I never hear from them and they cant answer my questions when I have called in the past. Can anyone recommend a good Insurance broker?

Name: S**** M*******
Date: 2023-05-17 19:50:39
Rating: 5
Comment: We have been with Barranca Insurance (Mercury Insurance) for almost 20 years now. We have had a great experience every time we have had an issue. Small road incidents claims and one house water leakage claim. Everything was handled very professionally. We have moved in and out of states, addresses, changed cars, and they have always helped with the transitions very professionally. In recent years we have been working with Jose Gonzalez. I truly applaud his help and guidance in every matter.

Name: D**** B****
Date: 2023-05-12 03:38:59
Rating: 5
Comment: The have always provided me with excellent customer service. Always answered any questions and found me the best deals.

Name: T*** S******
Date: 2023-05-12 00:20:07
Rating: 5
Comment: Very professional and friendly. Always very helpful. We have been with this company for almost two years and we are very happy.

Name: S****** O****
Date: 2023-05-11 23:59:33
Rating: 5
Comment: I have had Barranca Insurance Services handle my insurance needs for over 30 years.The staff are professional, efficient and always willing to help and find ways to save me money with all my insurance needs,If I have any questions, they will find the answers in a timely manner and go beyond to make sure my needs are met.I full confidence in their ability to meet my expectations.

Name: J****** B*****
Date: 2023-05-11 10:14:33
Rating: 5
Comment: My experience with Barranca was great! Great customer service by phone. Only reason I left them is I moved out of state and bundled with my new home insurance. If could have used Barranca on the new house I would have.

Name: G****** M*******
Date: 2023-05-11 01:38:32
Rating: 5
Comment: Great insurance service, explained all my options. Got me the best rates for my situation, they were extremely knowledgeable and helpful.

Name: M***** P******
Date: 2023-05-08 15:34:44
Rating: 5
Comment: Great customer service! very friendly and took care of all my questions and very knowledgeable. Also followed up with me. Would recommend!!

Name: H*** A******
Date: 2023-05-04 05:33:41
Rating: 5
Comment: Barranca agents are very knowledgable and conscientious; give you the impression they are doing all they can to get you best policy at best price. Sue Waller provides great service and you can sense that she and other Barranca agentsidentify with customer concern over constantly increasing prices in California insurance system.

Name: k******* m***
Date: 2023-04-22 16:13:00
Rating: 5
Comment: I have been with Barranca for many years. Have had very few problems or questions but always they have been very easy to work with and helpful.

Name: J*** A********
Date: 2023-04-20 01:57:29
Rating: 5
Comment: Working with Rudy has been an absolute pleasure. He is knowledgeable and dedicated to providing top-notch service and support throughout my experience.

Name: L***** R*******
Date: 2023-04-16 09:03:52
Rating: 4
Comment: Service is great but the rates keep constantly going up, even though you don’t have any traffic violations or claim for your Hazard home insurance!

Name: R**** F*****
Date: 2023-04-12 00:10:20
Rating: 5
Comment: Ive had Barranca Insurance Agency handle my Insurance for many years. No reason to change. Rates are competitive and service is excellent

Name: D**** L*******
Date: 2023-04-05 01:07:24
Rating: 5
Comment: You will be treated so good not only professional but friendly tooJust dont ask Maria about her collectiong I just call mine hoarding lolbyt they will get you the b est option for you & yr loved ones .I would highly recommend them to anyone

Name: j*** v********
Date: 2023-04-04 02:50:26
Rating: 5
Comment: My agent Rudy has always been very professional and really cares about your insurance needs.

Name: E******** L*******
Date: 2023-04-03 21:42:17
Rating: 5
Comment: Im happy to say that Rudy Roberto did an excellent job of explaining my insurance needs and getting me signed up with Mercury Ins. with the correct insurance.I would recommend my friends and family call Rudy at Mercury Ins. for their insurance needs.Thank you Rudy.

Name: S*** R******
Date: 2023-03-28 01:41:03
Rating: 5
Comment: I was a customer of Barranca insurance for about 30 years. They were very professional qnd always easy to work with. I only left them because I moved out of state.

Name: R***** A****
Date: 2023-03-27 13:35:16
Rating: 5
Comment: Ive been with Barranca Insurance for quite a few years and have had nothing but positive interactions with them. Whenever I have questions about my policy or shopping around for better rates, the Agents have always been available and helpful.

Name: C***** D*** L***
Date: 2023-03-27 02:07:10
Rating: 5
Comment: I have been a long time customer. Rudy Roberto is like a family member to me. Great service from all the employees.

Name: V****** E******** S****
Date: 2023-03-23 00:17:18
Rating: 5
Comment: Excellent customer service, every time I call for questions the agent is always there answering the phone.

Name: J**** B*******
Date: 2023-03-17 22:28:07
Rating: 1
Comment: Do not use this company. They don’t know what they are doing. I called to cancel my policy and they said that I had to send a email to my agent. So I sent the email to my agent . After five days of not hearing anything I called back. They then informed me that my agent had quit. The person who answered the phone gave me her email and I was able to cancel my policy. Three weeks go by and she called me asking why my payment wasn’t going through. I told her that I canceled my policy and she was the person who sent the confirming email.

Name: R****** H******
Date: 2023-03-16 06:13:48
Rating: 5
Comment: They are prompt on taking care of any business or issues. You may Need a tow or a jump and with any big or smallAccident repair,, things like that. Theyre really fast to making you happy comfortable and get you back on the road with the rental. My dad Had been insured by Mercury insurance for more than 30 years, the good experience he had I decided to Insured my car through Mercury insurance Im very satisfied friendly people and theyre always there to help. Rudy at Barranca insurance is very reliable and respectful...

Name: J**** A******
Date: 2023-03-11 22:57:09
Rating: 5
Comment: In been a customer of Barranca insurance for a Pass 8 years, and all i can say is excellent service from all their agents I recommend them 100%.

Name: S***** F******
Date: 2023-03-07 21:42:11
Rating: 5
Comment: Very professional and attentive staff, always willing to take an extra step and time to provide great service.

Name: B*** A******
Date: 2023-03-02 18:36:20
Rating: 5
Comment: Rudy has always been good to us. Ive delt with Barranca when they were on Barranca about 25 years ago.

Name: R*** Y*
Date: 2023-03-02 05:06:31
Rating: 5
Comment: I have been a happy customer of Barranca insurance for over 20 years. I am extremely pleased with their service and expertise. I have referred friends & relative to Barranca and they are totally satisfied with the friendly knowledgeable team there as well.

Name: L**** D***
Date: 2023-02-28 03:09:25
Rating: 5
Comment: Best insurance place ever! They are always so helpful with all my insurance needs! Regina is awesome! Shes patient, informative, and really tries to find you the best deal possible.

Name: D****** S******
Date: 2023-02-27 16:17:40
Rating: 5
Comment: They were extremely helpful and reassuring when my car had been totaled in an accident. They are always responsive to my needs and concerns.

Name: V****** R*****
Date: 2023-02-23 18:53:19
Rating: 5
Comment: Barranca insurance has been a blessing for me and my family. About two years ago, I updated my home policy coverage as well as my auto policy coverage. Working with Maria Carrasco has been a lifesaver due to the amount of money Im saving for the quality of coverage Im receiving. Maria Carrasco is very detailed in explaining all the products available. She is patient in answering all of my questions. Additionally, she is very quick in contacting DMV to ask very important questions about my driving privilege. I have been working with Maria Carrasco as an agent for the last 20 years of my driving history. I have referred her to many of my family members and everyone has praised her for the amazing insurance services she provides.

Name: B j**
Date: 2023-02-22 03:28:41
Rating: 5
Comment: Everybody is very helpful, I like that they have different companies they can get pricing from. And I appreciate the heads up when insurance company needs something.

Name: T***** R***
Date: 2023-02-21 15:42:40
Rating: 5
Comment: Ive been very satisfied with Barranca Insurance Services, dealing with Mercury Insurance. Every time Ive called about an issue to discuss with them they immediately put me through to the right person to deal with it. They dont make me wait or give me some lame excuse on why I cant talk with someone. The issue has always been rectified. Everyone has been friendly and easy to talk with so I never dread talking with them...Thanks Barranca!

Name: B****** D***
Date: 2023-02-18 17:11:24
Rating: 5
Comment: Ive had Barrancs for over 12 years.and have been very.satisfied.They are helpful and.are always ready to hel you and your needs Ive dealt with.Rudy most of the time

Name: M******* F******
Date: 2023-02-14 19:25:32
Rating: 5
Comment: Rudy has made working on my mothers insurance needs and changes really easy. Great service and highly recommend.

Name: R****** S******
Date: 2023-02-10 02:10:45
Rating: 5
Comment: Barranca Insurance has always been excellent, however, our experience with the Insurance Indusrty/Companies, particularly recently, has been very, very disappointing. The agent at Kemper was exceptional, however, GEICO and the police can not enforce the law regarding our recent Hit and Run accident. The Industry sides with the hit-and-run felon on his word alone and a poor investigation by the Riverside Sheriffs Department. Our two statements, as witnesses, mattered not one IOTA!!!

Name: J***** C*****
Date: 2023-02-09 20:56:06
Rating: 5
Comment: We have been with Barranca Insurance Services now for many years and have greatly appreciated their friendly, efficient support and advice. Rudi at Barranca has been especially helpful and has always given genuine and personalized assistance. Rudi is most reassuring and provides prompt responses to our many questions. Thank you Rudi and Barranca Insurance.

Name: G S******
Date: 2023-02-06 17:57:41
Rating: 5
Comment: Barranca Insurance Services have provided great service. They are always ready to help me when I have questions or issues.

Name: C****** B***
Date: 2023-02-06 01:07:01
Rating: 5
Comment: Regina Mejia Is an absolutely “BOSS” (in my deep NY accent).I do NOT know this lady, wouldn’t recognize her if she was standing in front of me💯. She is not aware aware she is getting “her flowers” right now either. I hope somehow she gets to see this review tho. She is good ppl & deserves!!!!! its like I have a personal assistant (not literally). 💯she is over the top-mellow and super helpful.She’s got the hook up, she is legit. It helps that barranca partners with some of the best carriers but what makes Regina special is that she puts in the work time to find the best deal. She is personable, you might get a call to advise you of a better deal. Who does that? who find time to improve you cost when you are already locked in?Regina does?
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Name: J*** W*****
Date: 2023-02-05 17:02:00
Rating: 5
Comment: Regina has been very helpful managing my family’s plan, Including four people, four cars two homes and a motorcycle! She is very attentive and patient and always extremely professional, personal and polite. She always makes insightful suggestions that clearly come from a high level of expertise in her career. We’ve been with Barranca more than twenty years and Regina is a huge asset to the company.

Name: L***** M*********
Date: 2023-02-03 14:28:49
Rating: 5
Comment: Excellent Service!Great prices for bundling. My home to include earthquake insurance and my vehicles. Very pleased. Highly recommend.

Name: D***** B*****
Date: 2023-02-02 23:23:21
Rating: 5
Comment: Excellent service and I am able to save on my premiums and be provided with great coverage. As a long time customer, I chose to continue with Baranca Insurance Services. Thank you.

Name: T**** R******
Date: 2023-02-02 02:57:25
Rating: 5
Comment: I have been a customer for 25+ years and very satisfied. My agent Rudy, has been fantastic, prompt and professional whenever I reach out to him for any insurance assistance needs.

Name: J***
Date: 2023-02-02 00:32:17
Rating: 5
Comment: Mayra Reyes was very helpful and went beyond on helping me save money on my new 2022 Toyota.Thank you Mayra for the GREAT Customer Satisfaction.

Name: M****** G*******
Date: 2023-02-02 00:26:41
Rating: 5
Comment: They have offered great service for the past 42 years. They are always polite and helpful. They handle both my home and auto insurance.

Name: J******* L**
Date: 2023-01-31 19:30:30
Rating: 1
Comment: To be honest they should not be trusted. Anything to get your money without providing you all the information. I have been paying for years and to find out that not everyone on my policy was insured fully. Ridiculous.

Name: G****** S*****
Date: 2023-01-29 23:30:58
Rating: 5
Comment: Rudy went above and beyond when it came to finding me good affordable insurance for home and auto

Name: Y****** S******
Date: 2023-01-23 05:42:23
Rating: 5
Comment: Barranca Insurance has great services and I havent had an issue with them. They put their customers first and go beyond and above.

Name: L*** B***
Date: 2023-01-21 21:20:59
Rating: 5
Comment: Ive been using Barranca Insurance for years and they have been wonderful to work with. When I call someone answers right away and is there to answer my questions. I look forward to many years with them.

Name: C**** B****
Date: 2023-01-20 23:32:30
Rating: 5
Comment: Excellent service and. Always had a positive experience. Rudy has helped me out the last couple of times. Hes very helpful and has the patience of a saint. Thank you Rudy!!!

Name: L**** K*******
Date: 2023-01-17 19:27:44
Rating: 5
Comment: I have worked with Barranca Insurance for over 20 years, they are the best! I have not only used them on my personal insurance policies but my business insurance too. Sue and Judy are the best and the entire staff is knowledgeable and friendly. You cant go wrong with Barranca Insurance.

Name: D****** J****
Date: 2023-01-14 21:50:15
Rating: 5
Comment: We have had Barranca insurance services for many years. They have always been most courteous and helpful in any situation.

Name: D******* C***
Date: 2023-01-13 18:25:53
Rating: 5
Comment: Rudy has helped my dad for sooooooo many years! When it was time for me to get behind the wheel It was only right I turned to him too!!! Iv had a few obstacles and Rudy has helped me through them and made things possible for me. Seriously I will go nowhere else 🫱🏼‍🫲🏽 thank you Rudy !!!!!!!!

Name: T*** G*****
Date: 2023-01-11 23:25:43
Rating: 5
Comment: They always follow up with whatever the situation may be.Thanks Rudy and to all your staff Happy New Year

Name: T*** D******
Date: 2023-01-11 18:19:37
Rating: 5
Comment: Rudy’s done a great job for us. Every time our rates have gone up, he has been great about either specifically explaining to us why or of making the appropriate changes to being it back down. Love him. Best agent we’ve ever had

Name: D***** O*******
Date: 2023-01-10 21:31:20
Rating: 5
Comment: Sue was excellent! I highly recommend their services, they are always there to help when you need it!

Name: R***** O*****
Date: 2023-01-06 17:01:10
Rating: 5
Comment: As a policy holder with Barranca Insurance for over 10 years, I feel confident when calling and knowing Barranca will always do what’s BEST for clients. The quality of service and attention to policy changes from Veronica Casillas is second to none. I wouldn’t go anywhere else.Also, don’t forget to get your Mexico insurance policy from Barranca when traveling across the Border!!FIVE STARS!!!Rueben Ortega

Name: M*** O****
Date: 2023-01-05 04:27:37
Rating: 5
Comment: I’ve been a costumer for over 20 years and I’ve never been disappointed, they look for the best deals for you and they have quick return response on any questions or concerns within hours… definitely recommend 100%

Name: A*** W***
Date: 2023-01-04 15:19:50
Rating: 5
Comment: Ive been a customer for over 25 years . Rudy is amazing and always treats me well .

Name: J****** G*********
Date: 2023-01-04 00:33:19
Rating: 5
Comment: Always a good experience. When I need assistance its done in a timely manner. The cost of insurance is reasonable so I plan on being a Mercury customer for a long time!

Name: C*** E******
Date: 2022-12-30 02:33:18
Rating: 5
Comment: Rudy was patient with me in finding the right insurance policy for us. He finally did and he was so professional during the whole process. He returned my calls promptly and he was accommodating in ironing out the details and all the documentation required.

Name: D***** O****
Date: 2022-12-27 03:06:59
Rating: 5
Comment: This is my first insurance and I compared it to many other and they want 350 to 400 hundred a month barranca insurance is the cheapest of all the insurance for new buyers and for beginners.

Name: M*** G*******
Date: 2022-12-27 02:34:43
Rating: 5
Comment: They have done a great job for me for the last 52years. They are always helpful and offer great services. I do all my home and auto insurance through them .

Name: L**** M*********
Date: 2022-12-20 00:09:49
Rating: 5
Comment: Rudy was amazing!! Thankful for his help today 💪🏽 he did A GREAT JOB! :)

Name: M**** C*****
Date: 2022-12-16 20:39:32
Rating: 5
Comment: Great customer service and very affordable home and car insurance been with them 3 years.

Name: J***** S*****
Date: 2022-12-10 04:00:57
Rating: 5
Comment: I have had nothing but a Great experience with Barranca Insurance Services, Inc. They are very efficient and knowledgeable with any questions I have. I would recommend them to anyone that needs a great insurance broker.

Name: C******** F*****
Date: 2022-12-09 03:49:21
Rating: 5
Comment: I have been with Barranca Insurance for +30 years and they have been a great resource! I value their consistentency as theyve walked me through various processes over the years and handled each situation with care and support.

Name: M******* H****
Date: 2022-12-08 21:35:12
Rating: 5
Comment: Great services and assistance. Helped to find new providers and types of insurance I didnt have experience with.

Name: E**** S******
Date: 2022-12-03 07:18:54
Rating: 5
Comment: I Love Barranca Insurance!Mayra is the best and has always been able to resolve any challenges, issue that we’ve ever encountered.She has saved us money, extended options for discounts for my college student regarding his GPA, discounts and we have been happy with Barranca. We have been with Barranca for over 15 years!

Name: J**** W*****
Date: 2022-12-03 06:09:41
Rating: 5
Comment: Barranca Insurance Services are excellent.They are a friendly whenever I’ve called and offer great services . Any questions I’ve had are always welcome by their experts and I find them quick to respond to my emails. I even look forward to receiving my handy evidence of liability insurance card in the mail for my auto.JW

Name: C**** O
Date: 2022-12-01 14:49:42
Rating: 5
Comment: I have been with Barranca for over a year now and Im plesed with the service I have recieved when I had a need. The pricing was the reason I went with them in the frist place. they gave me a good price for both my cars and my home.

Name: c***** b*****
Date: 2022-11-30 22:32:23
Rating: 5
Comment: Very professional office with great customer service, they are always available to answer any questions and to help you choose the best insurance for your situation.I have been with them for many years and I can sincerely say that they have the best prices,discounts and service if you’re ever involved in an accident.

Name: L****** A******
Date: 2022-11-29 22:33:22
Rating: 5
Comment: Thank you Barranca insurance for always taking care of business quickly and professionally. Special thanks to Rudy, who always makes sure we have everything we need.

Name: M******* N***
Date: 2022-11-21 00:34:00
Rating: 5
Comment: They’ve been my insurance people for years and they are always great to me and my family.

Name: K**** Z******
Date: 2022-10-12 21:45:23
Rating: 5
Comment: I was helped by Regina and it was by far the best customer service I have recieved from here. Not only did she help me lower my Insurance bill but also made the whole transaction of switching to another plan go so smoothly and easy. I couldnt be anymore pleased with the way she helped me by answering any questions and concerns. Highly recommend!

Name: M*** P*****
Date: 2022-09-27 10:15:20
Rating: 5
Comment: Barranca Insurance has always been there for me,Mark T.,P. for so long I cannot remember some 38 Years.Thank you Barranca Insurance!

Name: B******* P***
Date: 2022-09-01 23:46:57
Rating: 5
Comment: Veronica Casillas is amazing!!!... Had a horrible experience with 1 other broker and she helped my family as if we were hers... Im really truly appreciative her... Thank you Veronica!!! Thank you!!! You were so patient and understanding with my mom and that means the world to me... Thank you! Forever greatful!

Name: H*********
Date: 2022-08-02 00:36:29
Rating: 5
Comment: Have been with Barranca Insurance for over 5 years. We have been extremely satisfied with the service we receive from Rudy and the staff.

Name: A***** S*****
Date: 2022-07-26 17:35:19
Rating: 5
Comment: We have been with Barranca insurance for a few years now and our agent Rudy has always been so helpful!! Very knowledgeable and answers all the questions that I have. I have both an auto and home policy and have no complaints! Would definitely recommend.

Name: B**** P****
Date: 2022-07-26 17:08:57
Rating: 5
Comment: Rudy was extremely helpful in helping me navigate my renewal policy. As I was looking to possibly switch coverage providers, he was vigilant that I wait for the official renewal price to come out, which he ensured he thought would be a much lower cost.He was right! He also provided an array of discounts offered and got the price even lower. I will definitely be contacting Rudy in the future for any issues and cant thank him enough for his effort to make sure I got the best price.

Name: E******* R****
Date: 2022-07-14 20:31:39
Rating: 5
Comment: Always a good experience! Rudy is extremely professional and helpful. I would definitely recommend Barranca Insurance. Thanks Rudy!

Name: L*** H**********
Date: 2022-07-06 20:38:38
Rating: 5
Comment: We had been declined several times by other home Insurance companies. I was frustrated and walked into Barranca Insurance. I was so happy I was able to talk to a live person! We were immediately assisted by Regina. She went through all the issues we had and had homeownes insurance within just hours of us leaving the office after we thought it was a hopeless situation. Reginas follow up was relentless. She sure went the extra mile for us. I would recommend this company ten folds for your insurance needs!!!

Name: F**** A****
Date: 2022-06-30 02:25:10
Rating: 5
Comment: If I could give Mayra the sky full of stars I would. This girl did not only help me with my policy, she explained every step of the way, and gave me exactly what I was looking for. Something that I could not find in other plans with other carriers- I really hope that her boss and HR/ corporate sees how special, professional this person was with me. She made this so easy she deserves a raise -If you don’t like it there Mayra I talked to my boss about you and I put in a good word.

Name: E*** V*******
Date: 2022-06-29 00:31:58
Rating: 5
Comment: Rudy Roberto is very responsive and will make time to walk you through the quotes. Highly recommend going through Rudy for your insurance needs.

Name: J*** M**
Date: 2022-06-28 21:10:55
Rating: 5
Comment: When another insurance company canceled my coverage over a missed appointment. With one phone call Barranca Insurance went above and beyond to cover me.

Name: L**** T****
Date: 2022-06-24 20:36:47
Rating: 5
Comment: Rudy and his team have helped me with my car insurance for years. Their customer service is amazing and theyve gone above and beyond to help me through every situation thats come up. He knows me and my family by name and theirs is the only insurance company Ive had that makes me feel like part of their insurance family. I would recommend everyone give them a call.

Name: b*********
Date: 2022-06-23 22:01:10
Rating: 5
Comment: I’ve been with Barranca insurance Mercury for 21 years and they have always been really helpful and patient when I had questions or concerns and had to return the next day to complete the process of getting the right insurance for me. They have great customer service and when in the past I was involved in an accident, they were quick to step in to help the situation. They are very thorough and I will suggest this office to anyone in need of car insurance any time, any day.

Name: B**** L*****
Date: 2022-06-22 17:25:07
Rating: 5
Comment: Veronica was really helpful and made the experience of getting a new policy added to one of my vehicle seamless. Would definitely recommend her if your looking for a new auto policy.

Name: M****** M******
Date: 2022-06-17 18:33:51
Rating: 5
Comment: This agency renders exemplary service beyond what one would expect. My agent Mr. Roberto responds quickly and efficiently. I have a current claim with my insurance and Mr. Roberto is always there to help me resolve any issue. He is a gem.

Name: A****** G*****
Date: 2022-06-15 01:31:09
Rating: 5
Comment: We have been with Barranca Insurance for many years and always have an excellent service! Our agent Rudy Roberto is awesome always helpful and knowledgeable of there product. We highly recommend.

Name: R**** M*****
Date: 2022-06-11 01:59:11
Rating: 5
Comment: Regina is the most professional insurance agent I’ve ever had. Very polite and great at her job. 10/10 would highly recommend

Name: T* C****
Date: 2022-06-10 17:13:49
Rating: 5
Comment: Regina is fantastic!! Always quick to respond and get you immediate answers! Love having her as my agent!

Name: A***** �************* T***
Date: 2022-06-03 19:05:59
Rating: 5
Comment: Everyone I have worked with at Barranca Insurance have been absolutely awesome!!Mayra Reyes has been amazing at finding me great prices and lower rates for my Auto Insurance.Also, Rudy Roberto is super prompt and helpful when you need a quote or have any question. They really are, without question, the very best agents in the area. I have recommended them to many friends and will recommend them for anyone needing help finding a better quote.

Name: D*** P
Date: 2022-01-03 23:17:54
Rating: 5
Comment: I’ve been with Barranca over 20 years. They’re always helpful, professional and courteous. I’ve filed 2 claims in that time and with each one the took care of everything quickly and smoothly. Saved a lot when I added my homeowners insurance too. Great company.

Name: K*** H*******
Date: 2021-12-17 21:49:13
Rating: 5
Comment: Rudy Pacheco provided outstanding service for me when it seemed that all others had given up hope. His service was excellent, he was very patient and caring. I recommend him to anyone looking for auto insurance.

Name: T*******
Date: 2021-11-13 01:31:56
Rating: 5
Comment: I had been looking & getting auto insurance quotes recently until I was reached out by Rudy, he was very helpful in getting me the best quote & really put in effort getting my a nice rate. I am very pleased with my decision. Thanks for the help!

Name: G****** J******
Date: 2021-09-30 16:24:20
Rating: 5
Comment: Great experience switching to Mercury. Rudy was responsive, professional, and great to work with! Definitely recommend. Thank you!!

Name: K J
Date: 2021-07-07 17:50:25
Rating: 5
Comment: Sue is awesome great to work with ! Been with them for atleast 13 years and have always been happy with the service!

Name: A****** M******
Date: 2021-06-03 17:55:16
Rating: 5
Comment: Veronica must be the manager because her professionalism and how reliable, safe and understanding she was is just perfect example of customer service. I will update my experience with this insurance in 6 months

Name: M****** H******
Date: 2021-06-03 04:30:36
Rating: 5
Comment: Rudy was amazing, was so helpful and informative. He was very detailed with all the information he gave as well as answering all our questions. He even gave me a follow up call the next day and advised us on how to move forward. Appreciate all his help, would definitely recommend.

Name: S**** W***
Date: 2021-06-02 23:13:57
Rating: 5
Comment: Rudy was great at answering all of my questions. I really appreciated that I could communicate via text.Rudy was responsive and professional.Thanks!

Name: t**** l*****
Date: 2021-05-28 20:20:43
Rating: 5
Comment: My time with Barranca has been great. I appreciate the value they provide and Rudy and team have always be honest and helpful. I recommend to anyone.

Name: A
Date: 2021-05-28 18:02:30
Rating: 5
Comment: Barranca service was awesome Agent Rudy was very professional answer my question & did everything decent & order ..I recommend Barranca insurance if your looking for the best Quote

Name: M****** R*******
Date: 2021-05-10 20:33:33
Rating: 5
Comment: Mayra was a delight to work with. She promptly gave me quotes for different coverages and by far had the best price for my new vehicle. When I called back to purchase, she made the process very easy and answered all the questions I could throw at her.

Name: B*** L**
Date: 2021-04-30 02:21:15
Rating: 5
Comment: Rudy Roberto is very helpful and excellent in what he does. He goes out of his way to assist me and answers my questions patiently. His excellent customer service convinced me that I’m in good hands. I will recommend him to anyone who needs an insurance agent and insurance company anytime !

Name: P*** M*********
Date: 2021-04-27 22:48:08
Rating: 5
Comment: Thanks Rudy for helping me choose the best insurance plan for the most reasonable price.. it was quick and painless. You are professional, nice, and you know your stuff! Much appreciated!

Name: B**** G******
Date: 2021-04-27 22:24:01
Rating: 5
Comment: Been working with Rudy for years regarding our insurance needs. Always friendly and responsive to our needs.

Name: e**** g*****
Date: 2021-04-07 22:02:43
Rating: 5
Comment: I had the pleasure of having Rudy help me .He was very nice and professional and helped me and elaborated on my options.I hung up a very happy! Ask to speak to Rudy hes great!

Name: H*********
Date: 2021-04-01 19:14:57
Rating: 5
Comment: Process was quick and easy. They were able to provide me a rate that was over $150 a month less than what I was paying with the same policy limits. They provided great customer service by responding promptly to my phone calls

Name: L***** F****** i******
Date: 2021-03-04 01:09:06
Rating: 5
Comment: Rudy, has always been my go to over at Barranca he has been there since day one and has always provided me with excellent customer service and is always willing to answer any questions I may have.Sincerely sentLorena Firmapaz

Name: M*** P******
Date: 2021-02-10 00:29:08
Rating: 5
Comment: My experience dealing with Rudy and acquiring my new insurance policy was very easy fast and efficient I’m grateful for the thoroughness that Rudy used to Incorporate my new insurance policy thank you and God bless sincerely Mike Piccolo

Name: T***** C***
Date: 2021-01-28 07:37:31
Rating: 5
Comment: Rudy has been absolutely fantastic for the last 12 years+ when I first started with Barranca. I have never wanted to go anywhere else because of his excellent customer service and ability to always be there when I have questions. Really appreciate him and Barranca after all these years.

Name: J*** K*******
Date: 2021-01-05 17:44:08
Rating: 5
Comment: Rudy,My agent found an error on my policy which he did not create, however he did fix it. The error that was made could have been catastrophic for me had he not bought it my attention. Rudy and I just reconnected as he has been my agent for a very long time, I never had to talk with him and I guess that is a good thing. I recently purchased 2 new vehicles and that is what prompted me to call him. Great folks at Barranca I would highly recommend them.Thanks again Rudy.

Name: R****** C*****
Date: 2020-12-29 19:03:28
Rating: 5
Comment: Veronica was very knowledgeable and professional as well as helpful to see i was given the best coverage for the best value i have never had this type of experience buying insurance for any vehicle in the past beyond exceptional service i will definitely be returning again for my next vehicle thank you Veronica happy holidays

Name: D***** B******
Date: 2020-12-15 17:27:20
Rating: 5
Comment: Everything was perfect, Rudy was really nice and professional, he takes the time to help you to find the right insurance with the coverage that you need.

Name: L**** V******
Date: 2020-12-12 02:47:30
Rating: 5
Comment: Rudy has been my insurance guy since I started driving... that’s like 20 years now? He is amazing! Finds all the perks and discounts for insurance. I call him up and he is Always available and makes any changes I request instantly! Definitely recommend Barranca Insurance to anyone and everyone!

Name: T**** F*
Date: 2020-11-24 21:40:27
Rating: 5
Comment: Veronica was phenomenal and so helpful!!! Helping me make changes from my hospital bed, she was professional and went above and beyond, part of why I love this agency!!!! The rates they got me through Mercury Insurance are wonderful too!

Name: D**** L******
Date: 2020-10-15 00:06:52
Rating: 5
Comment: Rudy has been so helpful in helping me navigate insurance policies on my first home. As a new homeowner everything is still new and foreign to me. He is very responsive when I have questions. He takes the time to explain to me the details. I am happy with Barranca Insurance and recommend to my family and friends.

Name: A***** T*****
Date: 2020-10-01 18:14:09
Rating: 5
Comment: I needed proof of HO insurance for my mortgage company, and couldn’t seem to find it without looking all through my office. I called Barranca, and Veronica easily found the document and emailed it to me within minutes. Great response time!

Name: m***** l*********
Date: 2020-09-30 19:25:14
Rating: 5
Comment: Veronica is the best! She always checks for what’s in my interest and makes sure I get the best deal. She responds quick to all my calls, I never have to call back. She’s professional about everything, makes me feel comfortable and has a great attitude!

Name: R***** S****
Date: 2020-09-22 21:45:44
Rating: 5
Comment: Jacquelyn was very helpful in answering any questions that I had and making everything clear that I didnt fully understand. She seemed to be very knowledgeable and had a good attitude.

Name: T****** J****
Date: 2020-09-16 20:24:08
Rating: 5
Comment: This is a great company. I spoke with Agent Rudy Roberto. I told him what my needs were. Within in 30 minutes he had a quotes from different insurance companies. This was the easiest process i’ve had obtaining home and auto insurance.

Name: K**** A*****
Date: 2020-09-11 23:29:02
Rating: 5
Comment: I’ve gone through Barranca insurance for my car and home! Their service is always great and they make sure to be responsive.

Name: E***** E*******
Date: 2020-09-10 21:08:53
Rating: 5
Comment: We been with Barranca Insurance for 20 years plus and have had very good service with them, one of the representatives there Rudy was very attentive and very helpful in answer and explaining all our questions. We would recommend this office. G & E

Name: M*** B
Date: 2020-09-09 23:37:12
Rating: 4
Comment: Mr. Gonzalez was EXTREMELY helpful to me getting this insurance! He answered questions I had and gave answers to questions I didn’t know I had. This is an excellent place to go get insurance for your car, home, or renters insurance. Call and ask for him you WILL BE HAPPY and PLEASED that you did. Just my humble opinion... 😊

Name: A****** c*******
Date: 2020-09-08 13:11:07
Rating: 5
Comment: Very welcoming staff made us feel comfortable We were not rushed into anything Rudy was AMAZING and got us a great deal on our car insurance!

Name: C******* R********
Date: 2020-08-31 20:10:39
Rating: 5
Comment: I have been a customer of Barranca Insurance for almost a year now. I am very happy with their service and prices. Rudy Roberto is my Representative and he always tries to find the best price and carrier for my need. He is extremely prompt and efficient, and always very friendly. He has taken the worry out of what could potentially be a very stressful situation. I would also like to acknowledge Jacquelyn for always being so pleasant and professional when she answers the phone. As long as I need insurance for my vehicle Barranca Insurance will be my go to!

Name: C*** C****
Date: 2020-08-28 17:31:57
Rating: 5
Comment: Barranca is the place to go if you want peace of mind when it comes to your insurance policies. Rudy did fantastic and helped me through every step of the way. No other insurance company goes above and biting like them! Thank you!

Name: J******* C*********
Date: 2020-08-27 22:45:09
Rating: 5
Comment: Everyone at Barranca are amazing! My family has used Barranca Insurance for 25+ Years, and we’ve never had a complaint! We usually work with Rudy, they are very trustworthy and work in such a timely manner. They are always looking out for you and finding you the best policy for your family. Thank you everyone at Barranca Insurance!

Name: L*** B******
Date: 2020-08-27 03:49:13
Rating: 5
Comment: Rudy has provided outstanding service over the past 5 years that he has provided my car insurance. Any questions or concerns have been promptly answered. He has worked extremely hard getting me the lowest rates possible and I am extremely grateful for that!

Name: L** B*******
Date: 2020-08-27 00:00:37
Rating: 5
Comment: This is no fred loya, veronicas or adrianas insurance where they promise the cheapest monthly rate but then screw you from behind the moment you need to make any changes to your policy. As a client, they find the most covenient and easiest way to make your experience easier. You walk into a fred loya or adrianas insurance office and you walk out wanting to punch someone in the effin face, well not at barranca, they treated me so well i even invited one of the agents to have a drink with me and wife at the bar while we watched a game of good old American Football. To end things simple, if i havent felt the need to punch someone after walking into Barranca Insurance it says alot about their customer service. They are awesome, Peace (mic drop)

Name: E****** A******
Date: 2020-08-18 21:57:44
Rating: 5
Comment: Rudy from start to end was very responsive and professional. Rather it was email or phone communication my experience was equal, same prompt service.update 8/18/20: Jackie provided excellent customer service today from beginning to end regarding my insurance needs. Thank you Jackie

Name: R****** R*******
Date: 2020-07-15 01:05:18
Rating: 5
Comment: I needed a quote and proof of insurance and Rudy was able to process and provide my proof of insurance within the hour. Then I needed a change made to comply with requirements and called Rudy back and he did it immediately....I have been with Barranca Insurance for years and they always come through...

Name: d****** d******
Date: 2020-07-10 23:04:42
Rating: 5
Comment: I was impressed with Rudy’s attention to detail and professionalism. He saved our family money compared the other quotes. It was a pleasure doing business with him.

Name: V***** P*****
Date: 2020-06-25 22:20:09
Rating: 5
Comment: My agent was very accommodating, honest and easy to talk to. I appreciate him very much. I’m so glad that I have made the transfer from another insurance company.

Name: A** M
Date: 2020-06-05 04:23:35
Rating: 5
Comment: Rudy really made my first time getting car insurance a breeze. I had no idea it would be so quick and easy, but he made sure it was as smooth as possible. Thank you Rudy for your excellent customer service! I really appreciate it!

Name: D** R****** D***** B****
Date: 2020-04-02 21:33:54
Rating: 5
Comment: Rudy from Barranca is the liaison between my spouse and me, for all our insurance needs through MERCURY INSURANCE.Rudys,Professionalism, knowledge, kindness, expertise, and ability to get things done expeditiously is what truly makes him extraordinary and a special insurance agent to have on your side. Over the past decade, my spouse and I have slept in peace, knowing that all our insurance needs have been taken care of due to Rudys extraordinary individual abilities.It truly doesnt matter the task at hand; all we need to do is call Rudy and explain what our goals and overall concerns are. Then Rudy, magically makes everything become a reality regardless of the task. However, what makes him extremely valuable is his decades of experience that allows him to lead you in the right direction. Rudy is always willing to take the needed and necessary time to make sure that you have all the proper information required before making a final decision.More importantly, Gloria, who handles all the daily office operations and keeps everything together, is one of the significant reasons why Rudy can function to make sure all his clients are properly taking care of. So, I would highly recommend anyone who is looking for any help regarding Auto, earthquake, homeowner. Or any other insurance needs to call and ask for Gloria, who is the foundation of the office who makes sure everything runs smoothly will get you to Rudy to handle any of your needs.The Britts

Name: L**** V*******
Date: 2020-03-24 23:14:27
Rating: 5
Comment: I have had my cars insurance with Barranca Insurance since 2016. Rudy has always been quick to answer my questions. He’s always been super patient when it comes to explaining what certain terms on my policy mean.

Name: X***** B*****
Date: 2020-03-10 22:24:57
Rating: 5
Comment: Jose has the best customer service skills ! No doubt he was there to help us adding our daughter to our policy. Wouldn’t hesitate to reach out to him again !

Name: M*** S***
Date: 2020-02-28 01:40:50
Rating: 5
Comment: If there’s anyone that needs a raise and appreciation for their exemplary work, then that person would be Mayra. On any questions, concerns, and issues, Mayra has been nothing but pleasant and helpful to work with. If you’re shopping for insurance, don’t hesitate to get in contact with Mayra.Barranca Insurance has been nothing but professional and courteous when addressing my needs. Thanks!

Name: P****** R***** 3
Date: 2020-01-16 02:39:29
Rating: 5
Comment: I am so grateful for the help, I recieved with getting car insurance for my sons! It was a very pleasant experience. I highly recommend Barranca Insurance, to others seeking insurance for themselves, family or friends! Thanks again, Mayra!

Name: p**** m******
Date: 2020-01-08 14:40:42
Rating: 5
Comment: This insurance agents are very professional and quick to respond to any and all inquiries. Agent Casillas is very patient and addresses all your concerns. I can be a very demanding customer because I like to receive good service when I purchase anything and Barranca Insurance definitely is a 5 star agency. I recommend them.

Name: P**** S***
Date: 2019-10-05 21:17:38
Rating: 5
Comment: They are very professional, the attention, how they take you through understanding every little detail about your insurance policy and everything, I am very happy with them, Rudy it’s the best!

Name: J**** G********
Date: 2019-08-27 01:33:02
Rating: 5
Comment: Have been going here for years as well as family members. Everyone at barranca has always been helpful! Thanks to Sue and her team! Keep up the good work!