In-store pick-up
Yes
Bath & Body Works in Allen Park
Categories
Location on the map
Allen Park, Wayne County, Michigan, US
Service options
In-store shopping
Yes
Delivery
No
Health and safety
Mask required
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 313-271-0714
Site: https://www.bathandbodyworks.com...
Site: https://www.bathandbodyworks.com...
Opening hours
- Monday:10AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:11AM–6PM
Bath & Body Works in other cities:
Comments (199)
Everyone was helpful and they had a good sale.
I love this bath and bodyworks. Always neat and clean. The employees are the best!!!!!!
Had an awesome time, I love sales plus the associates were friendly and helpful!!!
One of my favorite places to shop. Dont fall for the buy 3 get one free its such a rip off in my opinion.
A LOT OF OILS AND CANDLES TO MAKE YOUR HOME SMELL GOOD
Not impressed with order pick up. Taking forever and the young lady handing out orders was coughing hysterically.
They have a sale on the men Body spray and the mist 5.95 today only $8 single wick candle
Love this place, especially during sale times! They have the BEST candles! And its nice to be able to go to this location without having to go through the mall to get there.
Love the products in store ..like the promos buy 3 get 3 free ..very friendly staff ..
Love shopping from the store always happy
From the front door service was absolutely awesome each associate was there to answer any questions that I had the store is well kept displays are awesome and stocked beautifully. I dont use the products but I buy them for my friends and families they love it. The sign on the door, shows rules for social Distancing
I Love this store. There is always someone by the entrance door greeting you, asking if you need a bag to put your products in as you shop and /or if you need help finding anything? The staff has always been friendly and very helpful in my opinion. Ive never had a issue or noticed one while I was in here shopping. If they do not have what you are looking for, they will help you find something similar to it. I Love the sales, coupons and wonderful products. Their hand sanitizers are the best, they smell good, keep your hands very soft, smooth and they do not dry them out. I always Thank the employee or employees that helped me while I shopped and made my experience very pleasant.
Great service and product selection.
Had quite a bit of product for being a small store.
If your black/African American I suggest to never come to this location. A Caucasian woman came in right before me and was greeted and asked if she needed any help. The entire time I was there I was never greeted or asked if I needed anything another Caucasian woman walked and was greeted, a fourth woman (black) walked in was never greeted. Very disgraceful store site. And it’s a shame the entire stores and some people still act this:
Just about anything and everything a woman could want to take a bath in, a shower, or just to feel good about herself and smell amazing. Maybe some men too, I dont know....If youre man, you might feel uncomfortable shopping in here, but the sales staff is very helpful and will get you in and out quickly!
They were extremely nice and very helpful
The workers were kind and courteous, they help you out, they move around the store help you if you have any questions. Its always a pleasure to enter in the store...😍😍
Went with hubby on date night and we had fun. The different smells were a rollercoaster ride on the senses. He picked out some things that smell really great on me. The sale was awesome too. Buy 3 get 3 free.
The staff is always so helpful. If they dont like their jobs, I cant tell. I am always helped with new fragrance suggestions and often offered coupons when I dont have any. I love this store in particular.
Great Store!!! My husband treated me to a trip to BBW and i wanted to try the one near us on the Hill. Great location. Well lit and big. The ladies in the store were very nice and helpful. I will be back.
Great variety of products and customer service has always been good.
Customer service by the gentleman was great, got some gifts for mothers day here that they all loved. Decently priced deals, plus got some body wash for myself as well. Semi big store. Would come here again.
First time visiting this location and just wanted to leave a word on behalf of the staff, they were all super friendly and helpful. One cashier was working with a rude customer in front of me and she was staying so calm and kind. I work in customer service mgmt and would be very satisfied if this were my staff. Special shoutout to Cody. He was so sweet and brought a smile to my face while I was there.
Went into the Allen Park location to make a small purchase and everything was great until I got to the register. The young lady who rang my items did not ask the typical question of whats your email address in order to get additional coupons. No problem but then at the end of my transaction an email address appeared that was completely different than my own. When I inquired about this and asked dont you guys usually have the customer verify the email address? The cashier said thats the email address that came up with your card and usually the emails are correct so we dont need to verify. She then said I should call my bank(???). I knew that information was not correct so I asked for a manager who advised me the same about why they dont verify emails. She at least advised me that I could contact the number on my receipt to have my email corrected (after I had to ask how to correct it) but neither of these individuals seemed to care about my concern. How did that wrong email even get there? Are B&BW employees entering their own emails or others to take advantage of coupon offers? Has there been a hack to their system. Also, the cashier is giving out incorrect info and management is totally fine with it? I wont be going back to that location anytime soon.
I love bath and body works because this store has all the fragrances you need such as body sprays, body wash, hand soap, hand lotion and house scents. I also love to use my coupons by mail to save money on my items i buy for myself and its fun to shop here all the time especially by myself i can stay here all long as i want to! Cool!
Omg this place was super fantastic. Cody was awesome and he took his time to help me pick out a gift. Mark was super awesome to. These two guys made my experience here so wonderful that I ended up buying everything they recommended. Now thats what I call great customer service.
When there was a line of 16 people, the manager Katherine stated to me that it was more important to have people restocking the floor then ringing up customers. 1 person in front of me and 1 person behind me left because of the wait time. Hope she was satisfied with the pretty store and her bosses are not mad about the 2 lost sales.
Was busy with a lot of ppl but cashiers and associates were quick and 9n the ball. Very professional and friendly
Love bath and body works and this is a great location
Great sale and the service was friendly and surprisingly fast for how crowded it was.
This time it was okay, usually customer service is great. But they was a little busy and so the lady that helped us was a little rude, didnt like me asking questions about discounts, etc. Store was clean, took awhile to get help as well with a few things in the store.
This place has always been amazing! Love everything about it here!!! Soaps, hand sanitizer, wallflowers, lotions, body mists are all out of this world!!! But, my absolute best thing here is their CANDLES!!!!!!!!!
Clean, friendly staff. Items stocked. Picked up online order with ease.
I agree completely with Jennas comment. I was a former worker at this location. Originally I thought that I was working the sales floor/associate position, but instead they put most of us in stocking and setting up the store and only like once a month too. Not only that but I remember working one shift that went from 6pm to about 4 in the morning (midnights were not part of the job description either). One manager I have in mind is particularly rude and seemed irritated when I asked about working more days and of course they didnt have much available for me (favoritism right there). Do NOT spend your money at this horrible place.
Love Bath and Body works! 3/10 deal. I went in to purchase some lotion, spray and hand or body wash. They had a sale for the wallflowers, of course I need one just for me... So I bought the wallflower and the Teak scent, smells awesome! purchased body cream and spray...Satisfied and a happy customer
Amazing staff, fast service, Beautiful store, smells so good
Beautiful store and very well stocked
The breadth of products in such a small space amaze me. If your nose is sensitive, you may feel assaulted by the aromas, but no more than a perfume counter at a department store. I do enjoy their foaming soaps.
Terrible service, instead of attempting to help locate items they simply stated they were out of stock, turned around and walked away. I ended up locating the items I was looking for on my own by opening their drawers of understock. Granted, Im not supposed to, but their unwillingness to help led me to help myself. Staff was so unobservant they didnt even notice me looking in understock. The sales person who completed my transaction was rude, uncertain how to process coupons, and didnt communicate what she was doing, ringing me up in 3 separate transactions. When I asked questions to clarify, she muttered her answer and asked me if I still wanted my product. Obviously I did not I never said anything about not purchasing it, just wanted them to honor the coupons they sent me.
The employees were very rude and not helpful at all, they decided to neglect the costumers point of view and did not help find a median in any decision. They did not care for the costumer and were not knowledgeable about the store sales. I was very very disappointed with the customer service.
Felt a little rushed outta the store, but it was later in the evening so i wont complain too much. All around excellent visit.
Friendly and helpful staff. Competitive prices. Great deals.
Really loved the friendliness with the staff and the sale was awesome
My sister and I had the best experience here! Holly and Cody were absolutely wonderful and super helpful. Not only did they help us find what we were looking for, they gave us some great laughs in the process! My sister had a unicorn hand sanitizer holder that was missing an eye and Cody cut the eyeball off of his personal one (a big fluffy teddy bear) to give her for her unicorn. It was the cutest and funniest thing we have ever experienced. Her unicorn now has a cute eye with eyelashes and his bear is missing an eyeball that now resembles Ted. Thank you guys again for the great experience!!
Love the new winter scent
Great deals.if you dont like it bring it back never had issues.friendly staff
Never a bad experiscents!!
Clean, well organized store. Friendly staff! Love this location!
The manager is very rude and disrespectful. You guys will noticed her when you go to the store in Alan park. Extremely rude also when she y’all at you and doesn’t care if you asked her anything. Very bad manger she needs to be fired.
Staff sometimes overwhelming. Just let people shop in peace. Offer to help once then back off. 3 different staff asked multiple times.
Coming in today was probably the best experience I have had at a Bath and Body works in years! Cody and Holly are amazing sales associates and are a definite asset to the team! My older unicorn hand sanitizer holder was missing her eyeball and Cody took it upon himself to sacrifice his Teddy Bear antibac holder (he cut an eyeball off of it) so my unicorn could have one. That seriously made my day! Holly with her sweet personality was ever so helpful as well. Thank you both for making my day!
Love that place they have excellent things
The location of this branch can be challenging but the store is worth it. The store is clean, as they all are, and the staff is helpful and makes sure you get the value of your coupons!
LOVE THE MENS SCENTS, AND ALL THE FALL STUFF. THE STAFF WAS VERY FRIENDLY AND HELPFUL, I JUST WISH THE PRICES WERE LOWER, THEY WOULDNT BE LOSING OUT AS A COMPANY, I WOULD JUST BE ABLE TO AFFORD A FEW MORE ITEMS !! 💯🤑💯
Ladies were nice! Store is always clean and beautiful.
Love everything about the store. Love getting coupons and it smells so good in there. The workers are helpful and kind.
I love this place, the employees are very helpful, and kind!!!
The associates at Allen Park Michigan location do not listen clearly on what customers need. The associates only care about giving customers bags and convincing them overspend.
Omg need I say more..this place is ravishing and delicious. Cute girls everywhere the smell is wow factor x 10.
I always feel bombarded by employees who want me to everything, but not today. Quiet, it was nice. Cashier was very nice.
The staff is always friendly here and never too in your face about it either ... Whats better is that there scent recommendations are usually spot on for me
Store is always clean but Im sad they didnt have the candles I wanted. But I always come here so Ill check next time!
Love my bath and body. Just love their service love it
Great sale and service. Happy holidays...
Everyone is always friendly when I go there. And they always have everything I want in stock.
Always great scents.
Very clean, staff is very helpful and friendly
Great place to shop when they have a sale
Super small and packed but very nice staff
Store is always clean and well stocked. Employees are helpful and friendly. Love the sales.
Quick, easy visit today for just a few hand soaps! Staff was super friendly and helpful, as always & checkout was a breeze!
I drove all the way from the east side of Detroit to the store in Allen Park. Just to find out that the website is sooo wrong they won’t open until Friday... I’m highly disappointed
Dont know whats the guys name is that works fare but he is fabulous and thats what brings us back and we like the products 2
Fantastic!!! The employees there are fantastic, especially the manager Cody and sales associate Cheyenne. Both were fantastic.
Service is great. Supplies are always in stock. The store is small but pleasant!
Had coupons to use, and everyone had masks on and the service was still great.
Love them!!!! Greeting at door . Smiles and helpful staff...
There is a certain gentleman that works there that is so rude, condescending and just makes me want to drive the 20 minutes to canton to shop. It’s too bad because I shop there a lot.
Helpful and friendly staff. Store is always neat and clean. Well stocked. But an asalt
Very great place great customer service favorite shoe store to go to
The employees were very helpful and friendly. I highly recommend this place
Always go there every summer holidays to buy the liquid Foaming Hand Soap they are very fragrant and they usually have sales
Friendly service help you when you come in very clean low prices
Always great customer service. Love using my coupons. Good sales.
The employees were friendly and helpful!!!
Ive been going to this location for a few years now, great service everytime, great staff & I highly recommend this store.
Love this store! They are always there to help. So nice.
A lovely employee, I believe their name was mark, was very helpful. Not only for me but my fiancé. We spent more than intended
Its one of the smaller ones. But i have been going here for many years. The ladies are very helpful and considerate. Always have been. Thanks ladies
Bought 25 lotions/shampoo’s and they only gave me two bags... when i asked If I could get more bags they told me they didn’t have any? What a joke one bag ripped as I was placing them in my car
I shopped online and picked it up at the store . Everything went smoothly.
Very helpful staff. Smells great and is vert clean.
I dont shop this location too often but everytime I shop there they have everything I need plus more😊
Love to go to Bath & Body Works for my lotion, body sprays and bath products. They have a large selection of products to choose from.
Love this place! Very busy. Only buy when stuff is on a deal!
Great new fragrances... lots of Summer selections
Too expensive n ask for too much information(ie email, phone). Just let me pay n go. Thanks
Love this store. The body sprays, candles, home scents, and hand soaps are all amazing!
Cant get enough of BBWs. Just bring back the Lavender and Chamomile pillow mist. I cant do candles that smell like cupcakes, smores.
Love love love this place!!!! The only store Ill buy my fragrances from!!! Always have great deals!!
Great selection at great prices. Buy girl friends great lotion gifts and use a few myself 😆
Staff is always so helpful and educated. Love walking in and smelling all the diffeeent scents. 😍💞
Love thus place! great smells, great deals & great staff. winning combination!
All the Employees who work here especially Cody are All Very Sweet And Very Nice And Always So Helpful
Awesome sales people very friendly & helpful. I will be going back real soon.
Always end up getting more than my planned trip. Friendly staff
Now that I do love to smell good definitely give them a 10 all day
My daughter like to get the small bottles for school. Have some nice smelling soaps and lotions.
Love Bath and Body Works. Saves money. People are really to help as soon as you enter the store.
I love location the team members are helpful and knowledgeable of their products
Great sales everytime I go there
Great customer service. They always have what I want
Nice workers, very helpful. I always spend too much here. 😁
Love this place great customer service
Employees seem genuinely interested in your wellbeing and the enjoyment of your in-store experience.
A lot of candles body wash love all the different stuff they do have.
Helpful and friendly staff. Moderate high prices except when you catch a sale.
I love the variety of skin care products
Love it
Candle sale was great! Customer service was superior!
Good place amazing scents great sales
What can I say about this place? They have the best smelling things so cheap
Absolutely the best place to shop at good quality stuff and good service
Friendly & helpful staff. Most of the time well stocked
Employees were very nice. Cute stuff
Very nice store. Good customer service.
Great place awesome location friendly staff
Staff is very friendly and helpful. Excellent products.
Super nice employees went out of their way to help me
If you love to smell good & keep a clean home stop here
Very charming and Friendly Cashiers and an OUTSTANDING OFFER around the Holidays
Nice sale going on and they have pocket bacs!
Lots of different scents to try. Always busy so go early especially during Christmas
Always helpful staff. Dont forget your coupons!
The young lady was very helpful and didnt try to over sell.
Love this location. Staff is always friendly and HELPFUL!
Great place, they always help me find stuff for the fiancee
Very helpful staff and fast check-out service!
Disappointed they did away with the True Blue Spa line. Plenty of scents to choose from.
I love this place but I never get my coupons.....
Great sale items staff very nice
No friendly customer service. Southland and Woodhaven way friendly staff
Nice store friendly staff and great selection
My experience was awesome all of the staff was friendly and helpful
I Love Coming here...The Staff is Always Friendly and Ready to Help..
I like the products here, but the sales staff are rather in your face.
Me an my friend went for they sale! It was nice!
Mark is my favorite, just love him,sooo sweet
Their fragrances are so good
The whole staff was AWESOME GREAT
The staff are always willing to help and are polite .
I love bath and body works Everyone is always friendly and helpful
It was nice, it was empty I went before the crowd got there🤗🤗🤗😇😇😇
Awesome service and great selection of products!
Great service
Very good store well stocked to!
Always friendly, helpful and efficient.
Love this store!
The staff helped me much with the scents and body mist
Friendly staff, great selection
Great place to shop..friendly staff
Definitely helpful clerks, everything looked good , clean
Great product, very nice employees very helpful
Love the foamy pump hand soap great flavor
Lots of body sprays, lotions and candles. Take your coupons with you !
The staff was so very nice and helpful
Very friendly and super clean.
Great place to shop and great deals!
I love shopping there.😍😍😍😍
Standard BBW, but lost a star because of a grumpy staff member.
Love the products and staff is friendly
I love the staff,the store is amazing
Very good deals for the semi-annual sale!
Great customer service
They were very helpful thanks 5 stars
No good products or deals on there semi annual sale.
You always make my wife smell pretty
Very expensive 4 cranes in hand soaps that end up drying your damn hands out
Friendly and helpful staff.
Thats where I enjoy buying my candels
Took advantage of the buy two get two candle sale...Yay!!
The people here are so friendly and helpful.
Excellent staff.
Great scents & gifts for everyone...❗️❗️❗️
I absolutely love all of the fragrances and candles
Love the fine mist, use it all the time in the house!
Great store friendly cashier
The Manger is rude and most of the staff I recommend the Southgate or Taylor location
Total reviews rating 4.6
199 Reviews for Bath & Body Works 2023:
Review №1
2022-06-22My wife and I bought a cologne and two body washes for me. My skin is very sensitive and often breaks out so I have to be careful with the products I use. So far everything I buy from Bath & Body Works doesnt affect me. I would really hope they would develop a shaving cream.The staff was great and helpful.
Review №2
2022-05-03Good morning. Just wanted to let you all to know I had a very bad experience at the bath & body works in Allen Park, Michigan. I purchased a product online. Was giving 2 emails to come pick up the item. However I drive ALL THE WAY to the location and they dont have my products! Just think that is bad business. I asked can I select another comparable item and they said no as well. Smh
Review №3
2019-03-24Friendly helpful staff. Store smells wonderful!😁 Some really good deals. Regular prices are kind of high. Store space is a little crowded. So many great gift ideas! I will definitely be shopping there again and would recommend this store to anyone looking for a gift for themselves or someone else!
Review №4
2021-12-18My absolute favorite store for 3 wick candles ❤ n best time to shop!😍
Review №5
2022-02-12When walking up to the register (katy) refused me service, when asking her why she wouldn’t be able to help me she responded “I don’t know what you want me to do.” Instead of getting someone who could help me she whispered a comment to another employee. I asked for a manager and she did not introduce herself or even ask me what the issue. The issue was resolved after a long waiting period and attitude thrown at me. Very nasty experience I won’t be returning not only to this bathroom and body works but to any at all. This seems to be the service this company gives now.
Review №6
2022-06-30They have a good selection of perfumes, body washes and scented candles.
Review №7
2022-03-29Fast friendly staff and service; very well stocked they have a few new items.
Review №8
2022-06-22Great customer service and fast online order pick up
Review №9
2022-04-06Excellent CS. Staff available and waiting to serve you the min you walk through the door.
Review №10
2019-04-13Too small to have a more diverse selection. Really had a hard time finding any fruit scent things to buy.