Batteries Plus

Address: 1742 N Moorpark Rd, Thousand Oaks, CA 91360, United States
Phone: +1 805-494-8484
Services: Service options: Kerbside pickup, Delivery, In-store pick-up, In-store shopping,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Planning: Quick visit,
Recycling: Batteries, Electronics,
Payments: Credit cards, Debit cards, NFC mobile payments,

Category: Car battery store, Battery store, Cell phone accessory store, Key duplication service, Light bulb supplier, Lighting store
Rating: 4.8
Site: https://batteriesplus.com/store-locator/ca/thousandoaks/batteries-plus-312
Worktime:
DayTime
Monday8 AM–7 PM
Tuesday8 AM–7 PM
Wednesday8 AM–7 PM
Thursday8 AM–7 PM
Friday8 AM–7 PM
Saturday8 AM–7 PM
Sunday10 AM–5 PM



Name: G****** C****
Date: 2024-06-26 16:56:56
Rating: 5
Comment: Purchased a battery and had keys made simultaneously. Jeff and staff were knowledgeable, helpful, gracious and professional. Will look forward to working with them again.Greg
Name: C*******
Date: 2024-05-30 19:53:31
Rating: 5
Comment: I Do business on both a personal and business basis with this Batteries Plus store - they are a Top Drawer Partner with you when you are in need of either Specialty Battery Power or Common Battery Power - Outstanding QUALITY and PRICING and SERVICE - Enjoy!
Name: D*** R***
Date: 2024-05-30 00:04:29
Rating: 5
Comment: The staff at Batteries + are knowledgeable and friendly. I bought a 12V battery my Camry Hybrid, which required a specialized battery that Toyota only used for one or two model years of the Camry, and which was not available at any of the 5 auto parts stores i visited. And i also bought a 12V battery for my Highlander. Both batteries were installed quickly and properly, and carry 4 year and 3 year replacement warranties respectively.
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Name: J**
Date: 2024-05-12 22:35:58
Rating: 5
Comment: Anything you need battery related this is the place to be. They even fix phone screens and batteries. Amazing customer service!
Name: K**** R********
Date: 2024-04-27 15:32:42
Rating: 5
Comment: This company offers amazing customer service. They always recharge my battery at no cost to me. Always get exactly what I came in for without any issues
Name: R***
Date: 2024-04-24 22:44:20
Rating: 5
Comment: I love this store!!!
Name: J*** M*******
Date: 2024-04-18 17:57:18
Rating: 5
Comment: Great and friendly service.
Name: R**** P******
Date: 2024-04-15 23:01:00
Rating: 5
Comment: Went in today for a very low battery fob for my Subaru. Was given the option of a $15 lifetime contract as long as I own the vehicle – what a deal compare that to the actual dealership. Fast service and friendly vendor.
Name: G****** R*******
Date: 2024-03-31 05:54:37
Rating: 5
Comment: The battery I needed was easy to order online with same-day in-store pick up. The staff was friendly and check-out was smooth.
Name: R****** P****
Date: 2024-03-08 04:40:20
Rating: 5
Comment: The staff was able to quickly test my car battery and determine that it qualified for a warranty replacement and installation.
Name: E*** B*****
Date: 2024-02-29 00:14:47
Rating: 5
Comment: Amazing customer service. Highly recommended!!
Name: A******** B***
Date: 2024-02-21 20:48:12
Rating: 5
Comment: Replaced car key battery in a second. 5 stars service 👍🏻
Name: R*** U****** (**********
Date: 2024-02-13 01:41:35
Rating: 5
Comment: Top tier customer service, knowledgeable and informed staff, friendly and professional every time I go there. Always a hassle-free experience! What more can you ask for?
Name: K**** C*****
Date: 2024-02-11 17:56:23
Rating: 5
Comment: Very pleased with the service I received!
Name: N***** M*********
Date: 2023-12-28 18:01:47
Rating: 5
Comment: Amazing customer service and knowledgeable service.
Name: A****** C***
Date: 2023-12-23 13:30:27
Rating: 5
Comment: Went in for a battery issue. Had a quick chat about my broken key fob and in 5 minutes it was fixed. These guys are professional, knowledgeable, and service oriented. Dont hesitate to stop in their shop.
Name: A******** E****
Date: 2023-12-22 19:07:19
Rating: 5
Comment: Excellent service, very nice and professional people work here !!!!!!!!
Name: J***** B****
Date: 2023-12-11 03:07:43
Rating: 1
Comment: Worst service, no respect of customer and apologetic for not canceling my battery installation appointment as soon as we was aware there was no battery in stock. Apparently Carson, the person working at the time couldn’t understand that calling and “leaving a message that goes straight to voicemail” is not contacting the customer. A text message is not the same as actually contacting the person to “confirm” receipt or even emailing to canceling the order. As everyone knows Los Angeles - cellular service is not bad more so on the road in the hills and messages can pop up hours or days later - I asked him did you try to reach me again or cancel the order as the cancellation email would have done the job. B “ I didn’t want to cancel the order until I get confirmation of what I wanted to do. Really? Wait for me to show up to tell me sorry no battery but I called you. This was not coming from a teenager. Will never again visit this store although I had excellent experience in other locations where I have been a customer for over 5 years. But this is a typical problem of franchised businesses where is a hit or miss it depending owners and employees working at locations who cares less and was completely un apologetic of not making an effort to help the customer avoid driving for about an hour to the specific store as there are not many close by and many seemed to have closed…I guess I wonder why?
Name: E**** V*****
Date: 2023-12-05 08:24:33
Rating: 5
Comment: Quick service, really friendly staff, came in for a key fob replacement and the lifetime warranty is very affordable. Overall great experience.
Name: A****** D******
Date: 2023-10-05 00:35:38
Rating: 5
Comment: From Abrahams Pool service & spa I would like to thank the staff specially the man in-charge because he approve to get my battery replaced THANK YOU .after 11 month for 3 days straight battery kept dying on me . Also to the gentleman who worked the register. Thank you he was friendly 😊
Name: D****** D****
Date: 2023-10-04 15:25:18
Rating: 5
Comment: WONDERFUL STAFF AND STORE! Excellent all-around service, prices and inventory. I was very pleased with how nice and helpful the staff was. Clean store! GREAT PRICES. I went w/a family member who needed an obscure type of battery and your store had plenty in stock. GREAT EXPERIENCE AT THE T.O. LOCATION!
Name: N*** N*
Date: 2023-09-14 04:03:20
Rating: 5
Comment: Excellent and professional service, I googled them and then called them to replace my car’s battery. All in all took me 30 minutes to go there, change the battery and job done. I wouldn’t be more than happy. Thank you to their staff
Name: E**** R****
Date: 2023-09-05 22:52:12
Rating: 5
Comment: Excellent, courteous employees. Was in an out within 10 minutes.
Name: P** H********
Date: 2023-08-07 01:04:06
Rating: 5
Comment: My Cadillac XT4s battery replacement was overly complicated to say the least and Justin at Batteries Plus in Thousand Oaks, went above and beyond to install my new Duracell battery like a true pro, having to remove and reinstall several components just to be able to remove the original battery that was failing. Would def recommend to anyone who is looking for a quality auto battery and install for a fair price!
Name: R****** R******
Date: 2023-07-31 16:27:26
Rating: 4
Comment: Waited too long for intake despite appointment. Good service completed when promised.
Name: J*** F*******
Date: 2023-07-09 06:08:36
Rating: 5
Comment: I realized my key fob had quit working to unlock my car doors so I called Batteries Plus and talked with Jeff who said they had the replacement fob that I needed in stock. He went on to explain the process of duplicating and programming a new fob, made me an appointment within the hour and after 30 minutes of my arriving, they had my new fob cut and programmed and I was out the door and on my way. While I have no other companies to compare them with, I do know they charged about one third the price of any local auto dealers in the area and in addition to this, they applied a substantial discount that was posted online that I wasnt even aware of. Kurtis, the tech that actually did the programming, was extremely knowledgeable and shared with me everything he was doing while I stood by and watched.If anyone needs a replacement key fob for any reason, save yourself some time and money and call Batteries Plus. You can thank me later.Jeff and Kurtis you are the best!!John Florance
Name: B J****
Date: 2023-06-29 20:50:14
Rating: 5
Comment: Jeff and his staff always provide quality customer service. They always have the products I need and are willing to order the items quickly if they are not in stock. Batteries Plus in Thousand Oaks is my go to spot for watch batteries, motorized scooter batteries, key fob repair and/or replacement and much more.
Name: P*** D*****
Date: 2023-06-18 02:55:35
Rating: 5
Comment: Great service. Quick and easy battery replacements
Name: 2*************
Date: 2023-04-12 18:19:50
Rating: 5
Comment: Excellent service and fantastic customer service! I had a new car battery installed and dropped off my old saved up household batteries for recycling.
Name: T****** T****
Date: 2023-03-23 23:34:36
Rating: 5
Comment: These are my go-to people when I need parts right away. Most of what I need is in stock. My order is always there by the time I arrive. The staff are courteous and helpful. Hours on the weeks are super helpful.
Name: M*** S*********
Date: 2023-03-16 23:39:26
Rating: 5
Comment: Excellent customer service, price and availability.
Name: G***** K*********
Date: 2023-02-20 21:35:00
Rating: 5
Comment: They had exactly what I needed and they delivered on time as promised.Professionals
Name: C***** B***
Date: 2023-02-18 01:57:52
Rating: 5
Comment: Awesome service, they replaced my car battery in a snap! Will definitely be back.
Name: E* C**********
Date: 2023-01-27 20:37:04
Rating: 5
Comment: Very knowledgeable staff. Excellent Customer Service.
Name: A*** S******
Date: 2022-12-19 19:11:08
Rating: 5
Comment: I bought a used mobility scooter online knowing I would have to replace the batteries - What I didnt know is that the batteries were soldered to the battery box and not easily changeable. I tried to get help at the Winnetka store, but they referred me to the Thousand Oaks store. At first I was annoyed Id have to drive further, but the service at the Thousand Oaks store was incredible (like all the other reviews say). He fixed the shoddy solder job and got it in shape to easily change batteries in the future - I only had to buy the new batteries, no other service fees. Im heading into surgery soon where bills are already coming in - this was a super nice and much appreciated surprise when it seems like everyone is nickel and diming each other these days. Ill definitely make the extended trip back to Thousand Oaks for all my battery needs going forward.
Name: P**** B
Date: 2022-10-24 20:50:53
Rating: 5
Comment: This Batteries Plus store is the best retailer I have done business with in several years! They always have what I need, provide excellent customer service, and are very reasonably priced. The staff is fantastic!
Name: G*** W****
Date: 2022-09-24 18:46:01
Rating: 5
Comment: Prompt help with fixing my cell phone. The back was cracked, and they correctly inferred that the battery has swollen due to over heating. Battery replacement fixed the problem.
Name: T****** V*******
Date: 2022-09-12 19:46:11
Rating: 5
Comment: I needed a battery for my moms old camcorder and the quick service I received was awesome. I walked in, told them what the battery was for and what the problem was, and checked out all within 5 minutes. This is the kind of service that would make me want to come back here. Thanks to Jeff for the help!
Name: j*** s****
Date: 2022-08-21 21:25:17
Rating: 5
Comment: Great shop! Fixed G-SHOCK watch battery no wait $10! Much better than watch stores at TO mall.
Name: N*** R****
Date: 2022-08-19 19:51:41
Rating: 5
Comment: Very professional and friendly, easy to do business with.
Name: L** F********
Date: 2022-08-09 21:31:02
Rating: 4
Comment: Needed a battery for my Acura. Turns out, the required battery isnt readily available at any auto parts stores. Costco could special order it, but it would take a couple weeks to arrive. I needed the battery immediately, and Batteries+Bulbs was the only place that had it in stock. Very expensive compared to the same size and type (AGM) battery from Costco. But, at the very least, Batteries+Bulbs had it in stock -- and it has a longer warranty vs the Costco battery. All in all, pretty satisfied. Would have rated 5 stars if the price was closer to Costcos.
Name: C**** H*****
Date: 2022-07-30 21:59:31
Rating: 5
Comment: The staff at the Thousand Oaks Batteries Plus Bulbs is always helpful, knowledgable, friendly, and professional. Theyll assist you with the selection of the proper item for your application, help with filling out any rebate paperwork, and they are just a helpful after the sale with warranty issues if they arise. Our family has gone to this store for many items: iPhone battery replacement, to purchase unusual batteries that I use in scientific equipment in my electro-optics lab at work, to buy LED flashlights, and to replace $3,000 worth of deep cycle marine AGM batteries in our boat. If they dont have it in stock they can get it for you. Highly recommend, I give them an A+.
Name: G*** L***
Date: 2022-06-24 03:27:54
Rating: 5
Comment: Service is excellent and the right products to fill your needs.
Name: R**** D****
Date: 2022-04-04 04:01:38
Rating: 5
Comment: I always get what I need here. Came in for 2 new key fab batteries. I was in and out of there in 15 mins. Great service. Always ask for the 10% coupon
Name: M******** E**
Date: 2022-02-06 00:17:53
Rating: 5
Comment: Some of the BEST customer service I’ve ever had. My husband has been in desperate need of a new key fob but we didn’t want to shell out over $200 at the dealership for one. We just happened to walk in to this shop and notice they fix and program key fobs. Less than half the price of the dealership! Everyone was so nice and got us a new fob in around 20 minutes. Will be coming back for random battery and electronic needs in the future!
Name: K*** K******
Date: 2022-01-06 15:50:53
Rating: 5
Comment: I ordered online and was offered a 10% Discount. I ordered Two Mercedes Batteries for my e350 and pulled up & Picked up and I was off to install. Easy and quick.I was also provided with a Battery rebate that was electronically refunded to my Pay-Pal account. I did have to return two old batteries for a Core refund. I used to buy AAA because I have the service but AAA Could not compete on final cost for the two batteries. However AAA cost was installed to be fair.Highly recommend 👌
Name: M****** P*
Date: 2022-01-04 22:14:31
Rating: 5
Comment: Quick, friendly service. Ive been a customer for many years.
Name: K**** M********
Date: 2021-12-28 07:16:20
Rating: 5
Comment: Stellar and friendly service. Great car batteries, great rechargeable flashlights and I went in with a custom job that required soldering on new connectors on a rechargeable battery and a charger and it was done well and very very inexpensively. Great bunch of guys over there.
Name: M*** C******
Date: 2021-12-18 20:26:16
Rating: 5
Comment: Very easy to schedule an appt. and the service was fast.
Name: A****** N*****
Date: 2021-12-11 19:08:29
Rating: 5
Comment: Had a great experience. Cracked my phone screen and the next day i was able to make an appointment at 10am. Great customer service, and the repair was very timely. Highly recommend if you need a repair quick.
Name: D**** M******
Date: 2021-12-06 03:51:14
Rating: 5
Comment: This particular Batteries + is so superior to others nearby. They are highly competent, knowledgeable, helpful and consistent. Theyve never let me down and others have.
Name: R**** H*****
Date: 2021-12-02 02:39:37
Rating: 5
Comment: Great, great service. Friendly, professional and very knowledgeable.
Name: i********
Date: 2021-12-02 01:27:19
Rating: 1
Comment: THE STORE IN CAMARILLO IS GREAT-HELPFUL, MAKE GOOD SUGGESTIONS [RECOMMEND. THE STORE IN THOUSAND OAKS WAS VERY RUDE, NO HELP AT ALL AND COULDNT CARE LESS ABOUT GETTING MY BUSINESS [ABSOLUTELY DO NOT RECOMMEND]
Name: C**** T*****
Date: 2021-11-06 15:09:29
Rating: 5
Comment: I want to HIGHLY RECOMMEND BATTERIES PLUS to our community. They have EVERYTHING you could imagine in their field.I had an issue with my watch and Jeff took care of the problem perfectly. He is the man to see. His vast knowledge, skill and compassion make him the quintessential professional.Please get your needs thoroughly met here. See Jeff. Hell take good care of you!
Name: D*** W******
Date: 2021-10-11 21:23:00
Rating: 5
Comment: Easy ordering, courteous and responsive staff at local store.
Name: J*** S****
Date: 2021-10-07 19:35:47
Rating: 5
Comment: Clean store with friendly workers! Brought in rental car remote to replace the battery and they quickly pooped a new one in and had me on my way! They even went out and checked to make sure it was working properly!
Name: S**** M******
Date: 2021-09-30 18:02:45
Rating: 5
Comment: Customer service is top notch. All the people there are friendly and very helpful.
Name: S******* N*******
Date: 2021-09-17 19:39:03
Rating: 5
Comment: The only place within hours to help assist with my lithium batteries TWICE. They were beyond helpful with my issues, giving advice, and being kind. Highly recommend :)
Name: J* B
Date: 2021-09-16 09:47:11
Rating: 5
Comment: Great place to go for questions about batteries and find what you need.
Name: R**** W*******
Date: 2021-09-11 01:11:33
Rating: 5
Comment: Super helpful and friendly. Well stocked store. Great little place!🤘🔥
Name: R**** H*******
Date: 2021-08-24 20:27:49
Rating: 5
Comment: Jeff & his Team are always attentive & helpful. Clean, well organized & my online order sitting on counter, ready for pick up, customer service is great👍This was a replacement battery for my Harley-Davidson, the earlier replacement gave me close to 5 years of service, Great Product, Great Service!
Name: C******** A****
Date: 2021-08-19 17:37:05
Rating: 5
Comment: Friendly and knowledgeable staff. Was told by other stores to replace my iPhone until I found these guys. Quick repair, year warrantee and its still working as we had hoped.
Name: R** F*****
Date: 2021-07-19 18:59:32
Rating: 5
Comment: Great price on a Harley Dyna battery, and better warranty than offered by Harley
Name: J*
Date: 2021-07-17 22:39:27
Rating: 5
Comment: Got two new keys cut and programmed. The technicians were extremely kind, courteous, helpful and most importantly professional. I would recommend a 6 star!
Name: W***
Date: 2021-07-07 18:09:41
Rating: 5
Comment: Easy to order online, within 30 minutes my order was ready to pickup from the store. Staff in Thousand Oaks, CA store are welcoming and happy to help with any questions. Will get any form of battery from them in the future.
Name: M****** O*******
Date: 2021-07-01 18:42:41
Rating: 5
Comment: The best store !! Very friendly and they offers different services and goods.
Name: K G*****
Date: 2021-06-29 00:45:43
Rating: 5
Comment: Great experience and very helpful staff. Jeff and his colleague went an extra mile to help me with my vw passat battery. Thanks for testing and installing the battery!
Name: T***** S******
Date: 2021-06-16 02:40:05
Rating: 5
Comment: Friendly service helped me restore camera on my new phone.
Name: D**** H*******
Date: 2021-06-06 02:07:28
Rating: 5
Comment: Awesome service, like Radio Shack for batteries and got dome lites for my car. Tail light and batteries for my razor . Will go back for car battery . Best price in town
Name: L*** B*******
Date: 2021-06-01 01:32:39
Rating: 5
Comment: Very knowledgeable and helpful employees. And they changed my electronic car key fob battery for me. So glad Batteries Plus Bulbs is nearby.
Name: J**** D** D****
Date: 2021-05-22 04:16:18
Rating: 5
Comment: Go to place for fixing my phone screens and getting new batteries, the people who Ive engaged there are very nice and helpful
Name: T** L*****
Date: 2021-05-13 23:01:46
Rating: 5
Comment: Smashed my Note 20 into a million pieces (dont ask). Probably one of the most high tech and complicated screens on the market today. Took it to them and they overnighted the parts and fixed it the next day. There was a problem with the OEM camera part so they overnighted another one and now works like a charm. Great customer service from all staff, including the owner, Jeff. Thx guys.
Name: C**** T
Date: 2021-05-07 15:53:26
Rating: 5
Comment: Buying a car battery online was extremely easy. Notification was sent when the order was ready for pick-up. Jeff was very friendly and helpful during the transaction. Fantastic first experience and I have a premium AGM battery with a fantastic warranty all for a reasonable price!
Name: S**** D******
Date: 2021-05-04 03:27:41
Rating: 5
Comment: That gentleman who helped me got all of the items I needed immediately and was very courteous.
Name: P****** D***
Date: 2021-04-17 01:20:05
Rating: 5
Comment: Online ordering was fast and easy. Order was ready for pickup immediately. Great in store customer service.
Name: D****
Date: 2021-03-31 02:35:18
Rating: 5
Comment: Theres a reason Batteries Plus has so many positive reviews! Jeff and Marshall at Batteries Plus Thousand Oaks were awesome! They answered all of my questions, were friendly, knowledgeable, and helped me install my new X2Power AGM battery (I have a really bad back). They really went above and beyond and the level of care taken was outstanding. Another happy customer who will definitely be back for future needs!! Thank you so much for the great customer service.
Name: S***** L****
Date: 2021-03-13 22:10:27
Rating: 5
Comment: Ive had two cracked phone screens fixed here and theyve done great work in a timely manner. Friendly guys who work there.
Name: S**** S***
Date: 2021-03-02 05:26:44
Rating: 5
Comment: Everytime I have been in this store, the employees have been so helpful and knowledgeable. I was very impressed at all the times they went above and beyond for me. Sometimes it gets a little crowded. Very popular spot in Thousand Oaks. Carry batteries, cell phone accessories, lanterns, flashlights and other items like knives. I love the knowledgeable, friendly, committed staff there. Go there often.
Name: C*** H*******
Date: 2021-03-01 16:39:07
Rating: 5
Comment: The service I received was top notch! The kind folks at Batteries Plus Bulbs in Thousand Oaks are very professional yet friendly and really know their stuff, especially Kurtis, he was most informative and gave me his undivided attention. I brought in a pretty broken down iPhone and he brought it back to life, and even took the time to help me pick out a new case to keep it from breaking again.
Name: j**** d****
Date: 2021-02-13 01:59:02
Rating: 5
Comment: Nothing but praise. They were professional, affordable and got my iPhone repairs done in less than two hours even though they were clearly very busy. I would definitely use them again.
Name: R****** C***
Date: 2021-02-04 13:47:25
Rating: 5
Comment: I had a broken mobile phone screen. When I called, they didnt have my screen in stock, but said they should get it the next day. They called me the following morning & said its in. I took my phone in, got it back in 2 hours, & its like new. Excellent service.
Name: N*** K****
Date: 2021-02-03 01:27:02
Rating: 5
Comment: These guys are AWESOME !!! I handed them my BMW key, he looked at the key and said this is from an 03 or 04 BMW and their rechargeable.Dead-on accurate he was, its a key from a 04 X5 BMW. Then he took the time to explain to me how to go about fixing it. Thanks guys
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Name: F**** �*** L****** S*******
Date: 2021-01-07 21:58:19
Rating: 5
Comment: Excellent support and help. Great energy and communication. Fast and friendly.
Name: M****** A*****
Date: 2020-12-27 21:07:56
Rating: 5
Comment: Outstanding customer service. Called BPB in Camarillo and Ventura to see if a cell phone battery was in stock. Neither one had it but provided part number and directed me to a third store that did have one. All three respondents were courteous and knowledgeable in discussing my problem. I ordered same online and a 10% discount was applied automatically. It was ready for pick up within minutes.
Name: M****** S*****
Date: 2020-12-23 23:59:59
Rating: 5
Comment: Everyone was very professional, knowledgeable and friendly. It nice to go to a place where is actually skilled with what your problem is.
Name: D** N*****
Date: 2020-12-21 04:01:13
Rating: 5
Comment: Great prices. Great customer service. And when I product searched their site they only presented me with exact product matches.
Name: B*** M*****
Date: 2020-12-17 16:53:55
Rating: 5
Comment: Always a pleasure seeing Jeff and shopping there
Name: a***** b******
Date: 2020-12-13 05:40:47
Rating: 5
Comment: Excellent service. They make it sooo easy. Very Friendly.
Name: I** C*********
Date: 2020-12-01 02:20:50
Rating: 5
Comment: They copied my car key with the inside cut that the other locksmiths could not copy.
Name: D*** K******
Date: 2020-12-01 01:34:18
Rating: 5
Comment: Batteries Plus made my battery replacement quick and easy. I ordered and paid online, and when I went to the store, the friendly proprietor (Jeff, I think) promptly removed my old battery and installed the new one in a highly professional manner. Like I say, quick and easy, all at a competitive price. Highly recommend!
Name: M** D*
Date: 2020-11-03 16:46:51
Rating: 5
Comment: The associate Kurtis was, very professional and helpful. I came in for a motorcycle battery, and he recommended the Duracell battery. Im very pleased with this battery!👍. As soon as I connected this battery, my bike came to life instantly! I would definitely, come back again.Go, Navy!
Name: M*** L**************
Date: 2020-10-30 19:38:36
Rating: 5
Comment: The gentleman replaced three off my key FOBs for a deal in 10 minutes or less.
Name: M*** B*******
Date: 2020-10-19 20:25:24
Rating: 5
Comment: Finest possible example of a local merchant doing EVERYTHING right.What a relief.Super Knowledgeable, thoughtful...Problem - solving, creative....Actually ended up saving me money, time, and aggravation.on two separate occasions, Jeff went out of his way to help me with car problems that would have sidelined me for days otherwise.
Name: C**** N*****
Date: 2020-10-14 17:50:18
Rating: 5
Comment: Great service. Always have what we need. staff is always helpful.
Name: B**** P******
Date: 2020-10-05 18:02:38
Rating: 5
Comment: Staff was super helpful and knowledgeable! While one young fella was getting my new battery squared away, the other fella went out and retrieved my 60# core battery. They answered a few questions about battery choices and I was on my way! Solid franchise!
Name: T** M*****
Date: 2020-09-02 01:40:11
Rating: 5
Comment: They are extremely helpful, knowledgeable, and have great prices and inventory.
Name: D**********
Date: 2020-08-09 23:46:55
Rating: 5
Comment: Did an excellent job replacing my Samsung Note 8 cracked screen.
Name: M*** M***
Date: 2020-08-08 22:05:48
Rating: 5
Comment: Knowledgeable and friendly. Programmed my Nissan proximity key for $40!
Name: C********** C*****
Date: 2020-08-07 19:00:51
Rating: 5
Comment: Very pleasant and helpful staff. The batteries are heavy so they moved the 2 expired batteries from my car and loaded the new ones in also. I would recommend this company to family and friends based on the overall shopping experience.
Name: D**** K*******
Date: 2020-08-01 20:42:32
Rating: 5
Comment: Excellent and professional service. Clean environment easy to find items. Staff always there to verify proper battery for the job.
Name: a**** j***
Date: 2020-07-28 08:03:25
Rating: 1
Comment: I brought in a Samsung Galaxy S5 thats been unoperative for 3 years, bloated battery separated the screen from the chassis and cracked the screen, and then shampoo that had soaked the phone and cord when it was plugged in after Id purchased a new battery.I needed the phone fixed because I need the call logs and text messages from the internal memory for a legal case.I was told by darker haired gentleman at the counter at this Batteries and Bulbs location that nothing could be done for this Galaxy S5 phone, the guy at the counter never picked up or touched the phone, he came to that conclusion without examining it.When I got home, I then watched a few YouTube videos and diagnosed that the power cord was no longer working and the connector for the screen wasnt plugged all the way into the port in the chassis. I made these two simple changes and then the phone worked perfectly ! Hooray ! I know zero about smart phones, nothing.So in my experience, this shop does not do free diagnosis and does not look at moister damaged phones, or phones with the screen removed from damage.Make of my experience what you will. If I had considered this shop an expert and given up like they did without even trying, Id be missing over 2 years of valuable information for my legal case. A legal case with 5 years of evidence, would be missing 2 years of phone evidence (100s of text messages and call logs) from this old S5 phone from 2016 and 2017Always try, always get a second opinion, never give up. The other lesson I learned when this Galaxy S5 died 3 years ago, always backup your data to a reliable cloud account. Dont rely only on a Mico SD card and/or internal memory, for your data.
Name: K** L***
Date: 2020-07-22 01:42:32
Rating: 5
Comment: They were friendly, helpful, efficient and knew what they were talking about. Highly recommend!
Name: W****** J***
Date: 2020-07-16 15:54:26
Rating: 5
Comment: Great service from the owner! And he offered all the details without us having the knowledge to ask the right questions!
Name: s******** r******
Date: 2020-06-13 19:09:45
Rating: 5
Comment: Very friendly and professional service! Thank you guys, I will be back!
Name: K******* Y*****
Date: 2020-05-19 00:46:33
Rating: 3
Comment: Fixed my iphone screen perfectly. Just a little disturbed they werent wearing masks to protect their customers. I was wearing mine to protect them. Disrespectful.
Name: M**** H***** a* L******
Date: 2020-05-14 20:33:35
Rating: 5
Comment: By far the best prices and service for replacement car keys/remotes. Highly recommend!
Name: J*** M*********
Date: 2020-05-14 04:06:58
Rating: 5
Comment: I went there for a phone repair, i found the staff to be very good and i admire their honesty and professional approach. I also went back for a cordless drill battery remake.
Name: E**** K*****
Date: 2020-05-12 21:57:39
Rating: 5
Comment: Great service every time and the guys who work there are friendly and helpful! :)
Name: L* V****** T******** P*******
Date: 2020-05-07 17:57:50
Rating: 5
Comment: Eric was so helpful! Pleasant exchange. :-)
Name: B*** K*** (****** D** M*******
Date: 2020-05-04 21:29:36
Rating: 5
Comment: Easy to order online for quick pickup at store.
Name: M****** C**
Date: 2020-04-27 17:02:25
Rating: 5
Comment: Super helpful. The owners are great. I got a lifetime battery for my car key fob for $15.99 They are also great at installing watch batteries.
Name: A******** �** T***** E******
Date: 2020-04-26 23:09:13
Rating: 5
Comment: They told me it was gonna be an hour and was actually less than an hour very good service on my broken Screen phone
Name: Y******* P******
Date: 2020-04-23 15:59:49
Rating: 5
Comment: If you are looking for quality repairs for your phone or tablet, as well as some of the more unique batteries or bulbs this is your place. Theyre local, honest and professional. Replaced the screens on three devices within a week for me and I am definitely going back here for any future repairs.
Name: G*** H*****
Date: 2020-04-17 20:43:40
Rating: 5
Comment: During this virus pandemic they immediately assisted me with a phone issue...and as I waited replaced the battery ...can not say enough about how professional and helpful they were!
Name: A***** C***
Date: 2020-04-08 20:23:24
Rating: 5
Comment: The service is very good and answer your any questions.
Name: P M
Date: 2020-03-26 19:02:38
Rating: 5
Comment: Needed a motorcycle battery 911. These guys came up with it in no time. Walked it out to the curp. Didnt take longer than 3 min. Cant beat it.
Name: J*** L*******
Date: 2020-03-18 20:34:25
Rating: 5
Comment: Great, friendly service. These people are pros.
Name: T*** H****
Date: 2020-03-16 05:27:10
Rating: 5
Comment: Excellent service. Great place to get a watch battery replaced. Staff is very helpful and friendly.
Name: D** O****
Date: 2020-03-06 20:15:50
Rating: 5
Comment: Replaced iPhone7 Battery and now it is able to hold a charge. Great service.
Name: A*** D
Date: 2020-02-03 05:00:18
Rating: 5
Comment: The 2 guys helping me were really helpful and knowledgeable with great teamwork to get what I needed quickly.
Name: L**** F*****
Date: 2020-02-02 01:47:51
Rating: 5
Comment: I had two dead batteries. They were the same size and were checked by the clerk set me up with the correct batteries. The clerks were friendly, helpful and carried a large selection of batteries and bulbs. Easy in and easy out.
Name: D**** B*******
Date: 2020-01-30 00:44:52
Rating: 5
Comment: Fantastic service. Very knowledgeable. Great recommendations. Great stock on hand.
Name: S***** O****
Date: 2020-01-29 23:42:35
Rating: 5
Comment: My phone battery was on its last legs. I bought the battery here a few years ago when it came with a lifetime warranty. When I called them about getting a replacement, they informed me that the phone company changed their warranty to one year only. Luckily, the last time I replaced my battery was 11 months earlier. So I drove an hour to the store to swap out my battery for free, and the employees were super helpful and fast and stuff. I dont know how applicable or interesting this story is to the person reading this, but I figured why not share. Also they have batteries plus bulbs, like advertised.
Name: C**** H***
Date: 2020-01-26 01:35:18
Rating: 5
Comment: Recently I had the battery in my iPad2 replaced. The battery was replaced much quicker than I had expected and for me the price that I paid was very reasonable.When I picked up the iPad and checked the wear level there was no doubt that my iPad had a new battery.I was hesitant in having anybody work on this ipad because it contains some games that are very enjoyable to play but are no longer available to get on a newer iPad. I was very impressed to see that all of my games and other apps were still on the unit and everything worked perfectly.The technicians are very friendly and helpful and they seem to really enjoy helping customers.I wish that I could give more than 5 stars.
Name: T*** J****
Date: 2020-01-22 18:37:17
Rating: 5
Comment: The staff is extremely friendly and it was super easy placing my order online and picking up in store
Name: T****** C******
Date: 2020-01-21 02:12:46
Rating: 5
Comment: Great knowledge of all of there products and items that they can repair.
Name: T** L********** M**
Date: 2020-01-18 20:59:16
Rating: 5
Comment: These guys knew exactly what was going on and help me in every way they could.
Name: E**** G****
Date: 2020-01-10 00:13:00
Rating: 5
Comment: Really friendly and helpful people. Great selection. Good prices. Quick phone glass repairs while you wait and at low prices.
Name: c***************
Date: 2020-01-09 20:14:56
Rating: 4
Comment: Had the battery I needed. But should have gone to the 99cent store.
Name: A***** G***
Date: 2020-01-08 21:48:19
Rating: 5
Comment: Super easy, ordered online. Ready in minutes. Super helpful staff!
Name: L*** S*****
Date: 2019-12-21 01:35:41
Rating: 5
Comment: Very friendly and good service. Extremely kind and helpful. Have helped me with several things. Awesome store!
Name: g*** d*****
Date: 2019-12-19 07:46:21
Rating: 5
Comment: Went there for a job now mind you I told them about my journey They could care less.# SCV deserves better!.
Name: S**** B*****
Date: 2019-12-12 05:04:37
Rating: 5
Comment: Jeff and his team are top notch. I love shopping here
Name: D***** R****
Date: 2019-12-11 23:27:25
Rating: 5
Comment: We went there to pick up battery for prius. Service was amazing. Everyone there knows what they are doing. Very friendly and helpful. Recomend this place to everyone.
Name: D** S*******
Date: 2019-12-10 01:08:06
Rating: 5
Comment: Easy and had what I needed. Very helpful staff.
Name: T** G*****
Date: 2019-11-28 18:12:59
Rating: 5
Comment: You guys are a niche market which I like but can be difficult to become established. However, add fantastic customer service and you have an unbeatable marketplace for batteries and lightbulbs.
Name: S***** Z****
Date: 2019-11-26 03:26:14
Rating: 5
Comment: The people are very pleasant, ensured I understood what what happening and that they were going to run some basic tests on the phone before they could tell me that the issue was only the screen shattered and that everything else was fine. They told me that it would take about an hour and after less than an hour when I came back everything was ready and working perfectly.
Name: J** O**
Date: 2019-11-13 22:26:45
Rating: 5
Comment: An employee of my local store made a special trip to another store to pick up a battery that was out of stock. That all happened within 2 hours of my phone call.
Name: T** G******
Date: 2019-08-07 01:38:16
Rating: 5
Comment: I always find those small remote and key batteries that are hard to find.Store workers are always very helpful.
Name: R*** G
Date: 2019-08-04 05:15:49
Rating: 5
Comment: Jeff was very helpful finding me the right battery. He knew what he was talking about and had only helpful advice. The cat battery I bought is American made, which is rare enough these days. Go here for good service, competitive prices and friendly people
Name: S K*****
Date: 2019-07-30 18:24:25
Rating: 5
Comment: Such a great team! Thank you for all your help.
Name: S*** B***
Date: 2019-07-10 20:58:55
Rating: 4
Comment: Very friendly and fast service for a hard to find battery in my key fob (mazda uses a 1620 which other than this store or online seems impossible to find) but pretty pricey at $17 installed(no 3-4 option to install myself) least it has a lifetime warranty which I know Ill eventually make worth the money.
Name: D**** C******
Date: 2019-06-28 00:59:18
Rating: 5
Comment: Great service and so very helpful. I appreciate this store!!
Name: G*** M*******
Date: 2019-06-21 01:39:41
Rating: 5
Comment: Quick, professional, and effective describe the personnel at the Thousand Oaks location. They checked my phones health, changed the battery, and verified the post operative condition in a matter of minutes. I could ask for no more!
Name: T*** G*
Date: 2019-06-05 19:24:22
Rating: 5
Comment: Great customer service and was able to get an online order ready for pickup immediately. Reccomend this store for any battery or other needs.
Name: S**** S******
Date: 2019-03-31 01:20:35
Rating: 5
Comment: I love this place and highly recommend for all your batteries, phone breakage etc needs. Ive been here a few times and always have wonderful customer service. They have a station that you can check your power level on your key fab.
Name: M****** M*******
Date: 2019-03-24 19:29:33
Rating: 5
Comment: Everything you need from batteries to LED light and anything in between. The people working there really go out of there way to help you with what you need. AAA+++
Name: J**** D*****
Date: 2019-03-19 21:59:20
Rating: 5
Comment: What an amazing experience it was yesterday when buying a new battery for my Mercedes. I cannot heap enough praise upon this wonderful business and their staff. They have a customer for life in me. They went above n beyond good customer service when removing old battery and installing new one. And the battery was a great price also ! I have already told a dozen people and I strongly urge you to try them out...You wont be disappointed 🙏😁
Name: K****** D****
Date: 2019-03-14 03:41:37
Rating: 5
Comment: Awesome experience! I ordered the battery online, received confirmation when it was ready and I picked it up. The gentlemen there checked that the new battery is the same size as the old one. Smooth transaction and would definitely come again!
Name: J*** M* M****
Date: 2019-03-05 20:16:14
Rating: 3
Comment: Nice folks. I was told the work I required would take about 45 minutes. However, it took about 3 hours. I would have gone home and come back if I knew that up front. They did take $10 off their price, but it would have been better if theyd told me to leave it there for a few hours and that theyd call me when to come back
Name: B** H***
Date: 2019-02-20 20:23:03
Rating: 1
Comment: Picking up the battery fine but when I went into the store I requested prices on 4 6 volt deep cycle and a starting battery for my RVThe after I completed the transaction for the battery I bought online, two other customers came in for replacement batteries for car fobs. Rather than help me with a possible $750 purchase the associate decided to help the two other customers with their key fob batteries. I made my request for the prices on the other batteries BEFORE the other customers came in the store and I walked out in frustration, COSTCO is my next stop for the batteries.
Name: C******** S******
Date: 2019-02-04 21:34:27
Rating: 5
Comment: I used the website to order my new battery. Within minutes the reply came and that the battery was ready. The price included installation. I had to pay $1.00 extra because this didnt show up on the bill. They installed the battery and I was out of there in less than 30 minutes.
Name: M*** K***
Date: 2019-01-28 00:14:47
Rating: 5
Comment: Great place for all batteries, great help always!!!
Name: L** L**
Date: 2019-01-18 04:54:42
Rating: 5
Comment: Great store for ALL your battery needs..Great service Thank you
Name: D** S****
Date: 2019-01-03 11:35:53
Rating: 4
Comment: For the most part, my purchase at Batteries Plus was fine. I did receive an erronius e-mail saying my 3 group 31 AGMs were ready for pick up at the store, but when I went there with my 3 old 31s to pick up, they were not there. I did drop off my core charge batteries, so not a total loss. I dont live far from the store, so no big deal, just an extra trip to the store. I will buy from Batteries Plus in the future.
Name: G** M********
Date: 2018-12-18 01:29:59
Rating: 5
Comment: The folks at Batteries Plus are very knowledgeable and easy to do business with.
Name: R**** B****
Date: 2018-12-13 20:15:44
Rating: 5
Comment: Really cool place. Fantastic dude running the place early on. 5 star
Name: A*** P*******
Date: 2018-12-11 20:26:23
Rating: 5
Comment: So easy to order online and then pick up at the store! I walked in and they had everything waiting for me! Gave me my receipt and I was on my way! Nice team of folks working there.
Name: R****** M****
Date: 2018-11-05 18:31:36
Rating: 5
Comment: Was looking for replacement batteries for a three year old Panasonic phone system. I remember buying some bulbs last year from Batteries Plus Bulbs. Went online, saw there was a 10% discount for online orders picked up at the store, and bought three packs of special batteries for the phones and I picked them up 20 minutes later. Great product selection, happy service, and reliable. Very happy and satisfied customer.
Name: J**** B*******
Date: 2018-11-04 20:05:17
Rating: 5
Comment: Huge selection friendly knowledgeable staff Jeff helped me he was great was in and out with my new battery in no time at all. Good prices they apparently also do repairs on cell phones and cell phone batteries also. Great store for any battery need
Name: T** L****
Date: 2018-10-18 17:51:55
Rating: 5
Comment: Jeff helped me find the perfect bulbs for a new dining room chandelier. I would have purchased the wrong size and color if it wasn’t for his help. Thank you!
Name: E***** C***
Date: 2018-10-17 22:55:03
Rating: 5
Comment: Always incredibly helpful people!Every time I have needed something they go way out of their way to make sure I get what I need.Thanks!
Name: A** C*******
Date: 2018-09-23 18:52:57
Rating: 5
Comment: Go here for your replacement car keys! Justin was extremely helpful and I was in and out within 20 minutes with a new car key for only $50. Programming and transponder included. Great service!
Name: D** P*********
Date: 2018-09-12 22:00:01
Rating: 5
Comment: My phone battery died and I needed a battery fast. I went online and then I thought, why dont I just shop local. Bought my battery online from Batteries Plus and then drove a whole two miles to pick it up from the store. Quick and easy. Exactly what I needed.
Name: S***** M****
Date: 2018-09-07 22:05:45
Rating: 5
Comment: Was great ordered online and it was at the counter when i got to the store. This is the best kind of shopping. They are super nice at the Thousand Oaks Location
Name: M********* P**********
Date: 2018-08-31 15:01:54
Rating: 5
Comment: Jeff and staff there are TOP NOTCH! Customer service and knowledge is unequalled, zero reason to go anywhere else for your battery or bulb needs!
Name: T*** L****
Date: 2018-08-04 21:21:06
Rating: 5
Comment: You folks always seem to have what I need. Great experience as usual!
Name: D**** L******
Date: 2018-07-15 03:36:49
Rating: 5
Comment: Finding a replacement battery for our Kubota tractor for the first time was difficult, until we contacted Batteries + Plus. Great Customer Service. They had the battery in stock and we had the tractor back up and running in a couple hours.
Name: E*** S******
Date: 2018-07-11 22:41:57
Rating: 5
Comment: Had my phone battery changed here. They were friendly, helpful and had the job taken care of quickly.
Name: G*** K******
Date: 2018-06-20 23:50:53
Rating: 5
Comment: Made the order online, got a discount, then went and picked it up and turned in my old one and got the core charge back. Just that easy to get a good motorcycle battery.
Name: A** D*****
Date: 2018-06-11 01:32:55
Rating: 4
Comment: This place has every conceivable battery you could ever want. Had to get a battery for car remote. The guy there was so helpful. Only complaint their prices are on the high side. They fix cell phones too.
Name: B** F*******
Date: 2018-06-05 22:06:48
Rating: 5
Comment: Service has been ++++++. Free loan of item while awaiting part.
Name: K** d*******
Date: 2018-05-20 16:32:15
Rating: 5
Comment: I placed the order and 15 min later it was ready for pick up. Quick and easy, a nice store plus great service!
Name: R***** P*****
Date: 2018-05-08 20:43:40
Rating: 5
Comment: Went in recently to get my dead battery replaced with one of the new Duracell batteries and was blown away with the customer service. The gentleman that helped me came out to my car in the parking lot, since I had let my battery die completely (idiot, I know) and installed the battery right there in the parking lot; however, the bolt on the batteries positive lead didn’t want to tighten down all the way so, once we got it secured enough to start it, he had me drive around the back of the shop and after many attempts to remove it, ended up just cutting the bolt off and suppling me with a new one free of charge. This all took roughly 45 minutes and all while they had other customer to help. These guys offer solid customer service and real care and pride in what they do, I’ll definitely be back!
Name: K** L******
Date: 2018-04-29 20:19:37
Rating: 5
Comment: Thank You for the painless replacing of my vintage car battery. It was Easy Peasy and their staff is pleasant too. Thank You!
Name: M** B**
Date: 2018-04-12 01:58:11
Rating: 5
Comment: My iPhone battery replacement done was excellent without waiting too long.
Name: R L**
Date: 2018-03-09 03:08:48
Rating: 5
Comment: Wonderfully courteous guys! I didnt even have to show my purchase confirmation e-mail; I went in and told them my name and they already had my item at the front counter, set aside with my name on it.
Name: S**** M********
Date: 2018-02-12 20:12:27
Rating: 5
Comment: Fast, friendly, knowledgeable service and great product line. Will definitely purchase from them again.
Name: C**** C****
Date: 2018-02-11 03:16:43
Rating: 3
Comment: I think you better put an unsubscribe link on your emails,
Name: S**** H**** H******
Date: 2018-02-07 14:00:05
Rating: 5
Comment: Easy on line ordering and battery was ready quickly to pick up at store
Name: P**** W************
Date: 2018-01-28 00:11:01
Rating: 5
Comment: Fast friendly service, really happy to have one near me.
Name: C*** S*******
Date: 2018-01-26 22:49:47
Rating: 5
Comment: In Stock and great customer support. I ordered online and it was waiting for me when I arrived.
Name: O*** C***
Date: 2018-01-13 07:26:47
Rating: 5
Comment: Excellent services! Will use them always.
Name: L***** K*****
Date: 2017-12-20 23:22:08
Rating: 4
Comment: The concept is good, but I still had to wait 10-15 minutes to get the order once I was in the store. It would be nice if there was a place to wait for pre ordered items so that pick up would have made the pre order worthwhile.
Name: g******** b*
Date: 2017-10-04 23:58:48
Rating: 1
Comment: So Ive been using my iPhone 5s for the last 3 weeks and its been working fine with a broken screen so after I take it into them to fix the screen they tell me that my phone is Got The Touch disease and as far as I know its only affecting the iPhone 6
Name: M***** G******
Date: 2017-10-01 08:08:27
Rating: 5
Comment: I needed a special back-up battery for my phone/internet set-up. BPB had the battery in stock, and I got 10% off for store pick-up. Two thumbs up.
Name: R*** L****
Date: 2017-09-16 03:37:38
Rating: 5
Comment: I ordered my battery online and picked it up in the store. When I got there the man behind the counter proved to be more knowledgeable than I about my battery needs for my Verizon Wi-fi back up. He undid my screw-up, ordered the correct battery that they had in stock and saved me $23. Cant beat that with a stick!
Name: S J
Date: 2017-08-18 19:38:10
Rating: 5
Comment: Great service, selection, and price! Bought a group 27 marine deep cycle battery for less than half of the West Marine price! :))
Name: B**** R******
Date: 2017-07-28 02:46:36
Rating: 5
Comment: I love this place. I can spend my whole day there. They have so many things you didnt even realize you needed. Plus they fix phones. They have fixed 3 of my phones in the last 3 years. Teenagers and cell phones dont mix. But the staff saved the day each time and the phone worked like new after the repair. Thanks for slways goingvthe extra mile guys.
Name: M S******
Date: 2017-07-21 18:19:56
Rating: 5
Comment: Needed a cellphone battery and not only was in it stock, I was able to get online and receive a 10% discount...got to the store and picked up hassle free!
Name: M*** M*****
Date: 2017-07-09 02:34:13
Rating: 5
Comment: Bought a motorcycle battery online and picked up in store. Staff was fantastic and informed me that the battery I bought was of good quality but was not maintenance free just so I knew what to expect. It was greatly appreciated and helpful. Will definitely do business with them again!
Name: W****** F***
Date: 2017-06-29 19:21:59
Rating: 5
Comment: Mother needed new battery in watch. Very kind and helpful. Did it quickly.
Name: A**** R***
Date: 2017-03-05 19:55:51
Rating: 4
Comment: Finding the battery I needed online and seeing that it was available at a store not far away was good. Getting 10 percent off buying the battery online was great. Going to the store not-so-good. The employees really need to be trained to operate their system. I even called before I went to the store yet they had to go find the battery. I brought in a core exchange and told two employees it was there. Everyone forgot but me. What should have taken 10 minutes took well over 40 because of their incompetence. I wont go back for the fun of it.
Name: L******* W
Date: 2016-12-16 04:18:03
Rating: 5
Comment: Needed sensor batteries then a few weeks later a laptop battery. Checked the internet for both which led me to Batteries and Bulbs. Thousand Oaks had them in stock. I will look to them for my battery needs. Frys electronics is closer, but no service and more importantly no batteries. Thank you Batteries and Bulbs!
Name: J** W******
Date: 2016-11-29 14:27:11
Rating: 4
Comment: They had the cell phone battery I needed at a good price. Im satisfied.
Name: E****** F
Date: 2013-02-27 02:42:12
Rating: 2
Comment: Do not take your watch to them for a battery replacement! Especially if it is a very nice watch. They scratched the back up trying to get the plate off to access the battery and bent the pin that the watch band loops around. Then after the guy was done, he said, Here you go, good as new!Uh...definitely not good as new. The watch repair service is very inexperienced. Even another guy came in while I was there and needed a battery replacement on a watch and they couldnt get the back plate off his either!They should not even have a watch battery replacement service there. They dont have the proper tools, knowledge or the right people to do it. I hate to leave anyone a bad review...but this watch I had to get fixed was an ebay item that was already sold and now I have to ship it with scratches and a bent pin.
Name: D**** B*****
Date: 2012-10-15 05:37:56
Rating: 5
Comment: This store offers fast services, convenience, good prices and knowledgeable staff. What else would anyone want in store. Ive bought watch batteries and specialty batteries for my exercise heart monitor and I am usually in and out of the store in less than 4 minutes. They also sell light florescent light bulbs, which Ive never purchased there. Ive typically bought them at Lowes or Home Depot but no more. I intend to reward Batteries Plus with my business since it such a good store. No, Im not related to the owner.
Name: J** K*****
Date: 2010-02-02 20:12:14
Rating: 4
Comment: Got replacement electric bike batteries here for my go-hub kit.Worked with the guy at the counter and we found out that the non-Soneil charger pulls a current from the batteries when unplugged. The Soneil charger didnt pull a current.Left for 2-4 weeks, batteries were dead.
Name: B*******
Date: 2009-08-15 21:41:03
Rating: 1
Comment: Bought $50 worth of batteries...put a $5 in one of the items we had with us but it didnt work. So I said to take it back out and check it while we were there....The person behind the counter said they cant resell it and we could not return it. Would not even check to see if it was good. Worse he was overly rude about it. We returned everything else we had bought due to the rudeness and lack of seller to back his product. To bad really....we checked the battery when we got home turned out the battery was good just needed reseated. Lost a $50 and potentially good customers for a $5 battery....I do not recommend this store.
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