Batteries Plus Bulbs in Traverse City
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Traverse City, Grand Traverse County, Michigan, US
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Site: https://www.batteriesplus.com/st...
- Monday:8AM–7PM
- Tuesday:8AM–7PM
- Wednesday:8AM–7PM
- Thursday:8AM–7PM
- Friday:8AM–7PM
- Saturday:9AM–7PM
- Sunday:10AM–5PM
Batteries Plus Bulbs in other cities:
I took my iPhone X to get the screen fixed here. They fixed the screen but then the front camera did not work at all so I took it back and they fixed it. Now not even 24 hours later my phone that was performing perfectly fine when I brought it in is now lagging so bad.
Very pleased with the customer service I received. After I ordered online they called to let me know they had the same battery but for a lower price and wanted to know if I wanted that instead of the one I ordered. To me that personal service goes a long way, so much more personal than an email.
Staff very friendly, personable, and knowledgable. I gave him (Batteries Plus employee) my phone to replace the battery and told him I would wait in my car until it was done. He said it would be about 30 minutes. 15 minutes later, he actually came out to the parking lot, waved at me indicating the phone was done. Great customer service.
Simplicity.The service experience to replace the front screen on my iPhone 8 was easy to schedule, lots of date and time options to select from, and the directions provided prior to the visit itself were very clear. At the time of the visit, the customer service from the associate was wonderful. All the procedures that were going to be performed were clearly stated, along with when the device should be completed (it took the full hour window, and it was disclosed it would be pushing right up to that hour to be completed). I loved the transparency and the follow up once the screen was finished. Hopefully I dont crack my screen again, but it was a very smooth and quick process to get it fixed at an affordable rate.
Id never heard of this business before today, but found a great place to get my (out of warranty) iPhone repaired at half the cost of the Apple affiliated store (also a great place btw) and with zero wait here at Batteries + Bulbs vs with Apple having to send the phone in for the same repair. (I had a broken screen; no other problems). Im told Cam, the head repairman, has had years of experience with apple products, which gave me confidence.
From the moment of entering your store my husband and I were greeted and helped. Justin was beyond knowledgeable about our Daughters phone-which is why we stopped in for the very first time, and also let us know about all the other things that your store offers to help fix, repair and provide for customers. The service we were given was fast and efficient. We definitely will be back with our Christmas list as we found many items throughout the store.
I called the local store before placing my order online. I was told the battery they recommended would be the same size as the battery I was replacing. When I went to install it in my boat battery box, it was about 1.5 inches longer and did not fit. Purchased new battery box instead of returning.
Easy access, available product, knowledgeable staff quick in and out. Definitely give them a try. A huge plus is wtty service is available at the point of sale and since they are a battery store they actually have them. Typically when I need three of something anywhere else it has to be ordered, then you get different date codes etc...
Wonderful customer service! I was having a problem with my iPhone 6s and thought I might need a new battery. After talking with a very friendly representative and her making suggestions as to what might help, I realized I didn’t need a new battery. I just had to make some adjustments to my settings for each app I was using. I was in and out in 10 minuets and with no charge. Where else can you get such fast, friendly and helpful service? I highly recommend Batteries Plus Bulbs in Traverse City. Thank you!
I ordered a class78 battery online for my truck. The online transaction went smoothly and I received a % discount for doing so. The tech at Batteries Plus Bulbs were knowledgeable and friendly. This is the first time I installed a vehicle battery. Also, learned to use metric for the install. Great people to deal with!
The Staff/Techs are very knowledgeable cell phone - i phone problems/service. They have bailed me out twice now - shattered screen and battery. Their prices are reasonable and they warrant their work.I would not hesitate to refer family and friends to the Batteries Plus Bulbs in Traverse City!
So far not a good experience. Not covering a bad battery I bought for my motorcycle back in March. I barely even used the battery and they are saying it’s user error. Currently waiting to hear back if they can fix it. This review will be updated to be better if my needs are properly tended to.
Had a key cut at B+B for my new Chevy. Kind of surprised at the cost of $30. Was told it is because the chip is still in the key even if its not activated. Took a little longer to complete than I had expected too. There was a calibration problem with the machine and it took 3 attempts to get it right. On the bright side, the key worked perfectly!!
Bought two halogen bulbs for microwave light, paid twice the price $15 compared to all other brands Ive seen around town, got a little over a month out of first bulb, replaced and a little over a month out of second bulb. And yes I used paper towel to install them so I would not touch them. Garbage product and they dont stand behind what their selling. Never shop there again! off brand garbage..........
I came in because my phone wouldnt charge. As soon as I walked in Ryan and Mike greeted me and started to help me. I found out that my charging port wasnt working so they show me a wireless charger and then Sarah showed up and assisted with helping me. I ended up buying a $52 wireless charger and it works great and I dont need to buy a new phone. I will definitely be coming back to them if I need help with anything Cell phone related.
I took in two watches today at the Traverse City location to have the batteries replaced. This is a service they offer. One of the watches was just fine. The other watch however was destroyed. When I got home I found the the hands of the watch had fallen off. If you value your watch, DONT TRUST THESE GUYS. Eric.
Brought my old powersports battery in with the part number clearly on the label. First the employee attempted to sell me the wrong battery with the terminals opposite but when I noticed the manager helped him select what they thought was the correct one but when I got home to install it did not fit and was about a 1/2 thicker. When I went back to exchange the manager apologized and said he would do a better job training his employees. But he was the one that helped the employee select the wrong battery!!!!! Whos going to train him lol. I asked what they could do for me and they said nothing. So I returned it and took my business online, where I purchased a better quality battery for less with free shipping. They also offer less expensive batterys online.
I wish I could give my local Battery Plus store in Traverse City MI , scheduled an appointment for repair of my IPhone 7plus and ad clearly stated $249, after repair pick it up & was charged $349, manager did nothing but offer to buy my scratched screen back on or give me corporates phone number who did nothing for me but want to give me the store managers number!! I hope my complaint to Better Business Bureau gets me some where!! GO TO APPLE store!!!
Came in 10 minutes before closing knowing exactly what I needed. Counter person was rude. I explained the website was not working correctly and asked if I can get the 10% discount since I couldnt order on line. He did give me the discount but was not happy about it. I wont be going back.
Got a big car battery that cost over two hundred dollars (because of the type of equipment in it the car it was an expensive battery). It only lasted six months. The original one lasted about six or seven years. Took it back and they would not stand behind it. I will never buy another battery from them - there is always some place else to buy batteries. The owner was not very professional or polite either about it. They sell them with a two year warranty on auto batteries. He did not want to stand behind that and got upset with me for pointing that out to him.My suggestion to anyone thinking about buy an auto battery there go to the dealership or auto parts store. They stand behind theirs with no hard time given. A warranty is a warranty. I will never buy from them again. Nothing.
I ordered an AGM motorcycle battery online from Battery Plus. I drove 40 miles to pick it up and found that the AGM type battery was undersized and would have bounced around inside of the Motorcycle battery box. They had a flooded type battery in stock so I purchased that instead. When I got home I put a trickle charger on it as Battery Plus recommended. When I came back later to check on it there was battery acid leaking onto my work bench. On closer inspection the flooded type battery had been overfilled beyond the HIGH filled mark. Also when I asked if I still got a 10% discharge like the online purchase I was told that I did. When I checked the receipt when I got home I did not get the discount. I have had good luck purchasing odd size coin type batteries from Battery Plus in the past. The purchase of the flooded type motorcycle battery was a bad experience.
I called to see about getting my phone screen replaced. After being assured that the could do it u set up an appointment and drove over an hour to get there. Only to be told they couldnt get the past in that i needed and didnt call me because they didnt write my number down even though i told then the number twice.
Total reviews rating 4.6
192 Reviews for Batteries Plus Bulbs 2023:
Review №1
2022-03-21Love this place! I just went in to have my Bulova wristwatch battery replaced, took them less than 10 minutes and I only paid $12. Fantastic customer service, great prices, and convenient. Skip the jewelry store next time for your watch battery replacement jobs, trust me.
Review №2
2022-07-21Fast and friendly service. The owner stayed 20 minutes past closing to finish fixing my phone screen so I wouldn’t have to drive back the next day. Make an appointment online to get a coupon!
Review №3
2022-06-04Friendly staff, good selection of batteries and bulbs. They also recycle fluorescent bulbs and do cell phone screen repairs. Great place!
Review №4
2021-12-31Just returned my Galaxy S8+ to me like-new with a new screen and a fresh battery. Same day! This phone had been sitting in a drawer for over a year, unused, and unable to charge. Love the we fix-it offering here on phones. Nice job BP! My car battery is also still running strong. Will continue to use ya for all my battery needs. Glad youre here in Traverse City!
Review №5
2021-08-08Extremely knowledgeable staff here and a broad range of batteries for everything. One look at my car remote and they knew the specific battery I needed. They happily tested the one I brought in to make sure that was the cause of the problem. Prices are very reasonable especially for the level of service you get. Great deals on bulbs too. They also repair cracked phone screens. Terrific store.
Review №6
2022-06-30Got a quote for screen and battery, when I returned to pick it up the battery was included with the screen, a nice surprise.
Review №7
2022-04-28The Team at TC Batteries Plus Bulbs were very helpful in diagnosing problems with my cell phone battery. Thanks again so much! 🤩
Review №8
2022-05-14Good shop. Recommended. Get your phone battery or screen replacement here.
Review №9
2021-11-23I had my iPhone XS screen replaced a month ago with Batteries plus bulbs, and it got a tiny bit of water that had leaked through the life proof waterproof case, and it is now broken. I called them and they claim that they dont deal with water damage because the phone is water resistant and not waterproof. Yeah this is true, but theyre just using the wording to their advantage so they can do a cheap screen replacement. When I had first purchased the phone (before the crack) I had frequently dropped it in water (fully submerged) or gotten it wet by accident and it would work perfectly fine.
Review №10
2021-07-17They fixed my phone within hours of me dropping it off! My phone is like brand new. The customer service was amazing. Its really rare to find such good customer service these days. The guys here are exceptional! Thank you!