Batteries Shack - Battery Store Deka Battery, Trojan Battery Dealer in Sterling Heights Mi in Sterling Heights

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Phone: +1 586-580-2893
Site: https://batteriesshack.com/
Opening hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:Closed
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Total reviews rating 4.4

199 Reviews for Batteries Shack - Battery Store Deka Battery, Trojan Battery Dealer in Sterling Heights Mi 2023:

Review №1

2022-04-17

If you have repairs done on your Playstation 4 make sure to do an inventory of screws. Got mine back and yes, The HDMI port was repaired and the system worked again. But upon taking the machine apart myself, I noticed several internal screws were missing. As well as some external.

Review №2

2022-07-07

Business constantly closed with no warningLeft messages - NEVER GOT ONE RETURN PHONE CALLPaid for itemNever notified when item came inOne excuse after anotherToo responsibility for nothingSmiled at European customersNot professional no friendly with non European customersNo refund nor item given that I paid forDisabled Service Connected Female VeteranI would never recommend this place for anything

Review №3

2020-07-28

The first thing I did was message the store through Google, asking how much an internal battery supply fix would cost. They responded saying to give their store a call.A few days later I call, asking how much the repair would cost. The person responded telling me How do you know its the power supply? I told him Well I know its not the power cable, because it works with my ps3, and there is no blue light, no beep. He responds Well we can diagnose it for free, do you know where our store is. I did as I used Google to call, but I was a work so I told him I would have to stop by another day.I visited the shop on Wednesday 07/22/2020 around 4pm. (This is during COVID) Masks are required in store. I filled out my name, phone number, and address on a sheet he gave me, and handed him my ps4, again telling him I believed it was the power supply. He told me it would be at least a couple of days.Saturday evening I get a call saying the issue was the power supply and apparently the HDMI was broken. He said it would be ready in a couple of hours, but I told him Id pick it up Monday afternoon. He told me it would be $120 for the repair, and normally it would be more expensive, but they are being more lax because of COVID. Now knowing the HDMI ports cost around $10 and the power supplies costing around $50-60, I was a bit hesitant to say okay, but I thought it would have been better than me messing it up.Monday 07/27/2020, I pick up my ps4 at 4pm, paying $120 + $7 tax for the repair and drive home. I plug in my ps4 and it doesnt turn on. I call after I find this out and he told me to bring it back in when I can and this time with the power cord. As I stated earlier, I already know thats not the issue, as I checked it again yesteeday to make sure it still works.Upon closer inspection I noticed they also broke off my power button (as shown in photo). Make sure to get the receipt, because it says refunds are invalid without them. They do offer free repairs within the month of fixing it if it ever breaks or fails.I went in today and they said the power button was the issue. He was very polite in trying to help me and show me that it now works. He tried this best job at fixing a bad first impression. Not sure what happened to the power button, but glad they fixed it fast and right there.As with anything else, I always suggest to check if it works when you get it back

Review №4

2020-12-09

Great value and quick service.I gotta say, I wasn’t a fan at first. I brought in my iPhone X for screen repair and they fixed it relatively fast. It was all good until hours later when the touch screen stopped working. This happened twice. Fortunately, the customer service was surprisingly good and they helped me every step of the way. No extra charges. It’s been a month or so now and my phone is still working good.I’d go back!

Review №5

2022-04-20

I NEVER LEAVE REVIEWS!! This place is not professional they didnt call and let me know my part was in they didnt call and let me know my phone was fixed then I come in at opening and its 20 after and they still arent here!!!! Terrible customer service

Review №6

2021-06-27

We were recommended this location to repair my daughter computer screen. Dropped off with an estimate quote. Less than a week later, her tablet was ready. The price I was quoted was what we paid. Friendly staff. Dependable and price reasonable.

Review №7

2019-11-06

Great serviceResponded immediatelyWorked on my phone same nightAnd I was able to use it in two hoursIm so greatful for such a store in the area.Anas and Sam did teriffic job!

Review №8

2020-03-18

Was super happy with the reasonable price to replace my cracked iPhone screen and how super quick it was. But a few days later and something about it is just off.Since then they have reached out to me and said I could bring it back in. They replaced the screen while I stood there and now it works great. I am very happy with the service.

Review №9

2022-05-13

Did not even open units to try to figure out what was wrong had for weeks did not call me at all even after I called many times

Review №10

2020-08-18

I took my sons ps4 in to get the hdmi port fixed on Saturday for $90 (which seemed kind of pricey) and the man at the counter told us hed contact us on Monday or Tuesday. Well today is Tuesday and I tried calling and got no response and now theyre closed. I understand things happen, but communication would have been appreciated and the lack of it just makes your business look unprofessional.