Bay Area Rental in Bay City
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Bay City, Bay County, Michigan, US
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Site: http://www.bayarearentalllc.com/
- Monday:7:30AM–5PM
- Tuesday:7:30AM–5PM
- Wednesday:7:30AM–5PM
- Thursday:7:30AM–5PM
- Friday:7:30AM–5PM
- Saturday:7:30AM–5PM
- Sunday:8AM–4PM
I called and received prices, for a full day, for their wood chipper and stump grinder. I was given a price of $125 for each, equaling $250 for the day for both. I repeated $250 twice saying that was a good deal. And asked if i needed anything special for the stump grinder. They said it could be loaded into a truck with two people. When I went to pick them up, the wood chipper was now $190 for the day. And the stump grinder couldnt be loaded with two people. They stated, well we have more than enough guys to load it into your truck. However they didnt come with the grinder to the site were i needed to unload it. I took the wood chipper anyhow because I needed to chip up branches. It was said to chip logs up to 6. It couldnt handle anything over 2. The chipper teeth were junk. After fighting with the unit for three hours i took it back. With drive time and everything I had the chipper from 730 until 11:50 am. I was charged $125! Which apparently was their half day prorated price. It was obvious I was originally quoted the half day price and they wouldnt acknowledge their mistake. I would not recommend their service nor waste my time with their uncared for equipment.
Under no condition if your of color do business with this place . The owner was rude and lied about the truck not being able to pull the tractor . I went and got a f250 cmae back and the other guys rented it he then called back and told them not to rent it to us and called the state police . Then besides that he called other places like Judds and McAllisters also and told them not to rent to us . Please take your business else besides these places . My money is the same color as anyones . But since I wasnt a good ole boi I couldnt rent there .
Be sure to ask what a rental period is. I foolishly assumed a week meant seven days, so when I had an item for 7 days I assumed I was paying for one week. When I went to return it they informed me a week was only 5 business days and since I had the item for 7 days I had to pay for a week plus two days. This was an expensive item and it ended up costing me $100 more than I planned on. To say I was angry is an understatement. Especially since I was in at least 3 times during that week renting other tools and they never once mentioned the extra days would cost me extra. They should make it clear to their customers exactly what a week rental is. I rented from them often, but those extra two days lost them a customer.
Total reviews rating 4.4
64 Reviews for Bay Area Rental 2023:
Review №1
2022-03-01If i could put a negative 20 i would. I was told a certain price over the phone when i shwed up they said the price is 100 more because my dad decide to increase the deposit. So he got mad at me for them lieing to me on the phone. Then he proceeded to be rude and during our conversation he told me i dont know what im talking about because hes a reserve cop for Saginaw. He bad mouth veterans by calilng us liars that we dont know what we are talking about because hes a cop. I am a Marine. Every time ive rented here they are always rude and they get mad when you point out thier lies or rudeness.I would highly suggest that folks go elsewhere, thats what im going to do. There better places to rent from that are cheaper then this place. Sure it might be a little further drive but well worth it
Review №2
2022-06-15Was a breeze to rent and extremely helpful employees!! Highly recommended!
Review №3
2022-06-27The guys are always so great! Friendly and helpful.
Review №4
2022-06-20Good supply of light to heavy duty equipment for rent
Review №5
2020-01-11I was able to get chairs for our family Thanksgiving dinner on just 1 day notice. The service was exceptionally fast and the employees were all great. Their prices are amazing. I wouldnt hesitate to recommend this place to anyone.
Review №6
2021-03-12They are the rudest ppl Ive ever dealt with. They rented me a chipper and it didnt work. I ask for a new one and they wouldnt give me one. They kept my money anade me leave. I would suggest going anywhere else but here. They are crooks and steel from there customers. If I could give 0 stars I would.
Review №7
2022-05-07Lady was really nice very professional
Review №8
2020-12-19The owner is amazing. He is a true member of the area and supports all local businesses. Please patronizing this business, we need people like this in these trying times. He helped a close business friend, we need to help each other and he gets it.
Review №9
2021-05-04The best rental place around. Great prices and if you bring things back early they reduce your cost. Good maintained equipment also.
Review №10
2018-06-08We love these guys! They have become like family. Always have everything we need, so friendly and great to work with, pickup and drop off are a breeze. Dont hesitate to rent from them. Theyll make your job, whatever it is, much easier.