Belle Tire in Westland
Categories
Location on the map
Westland, Wayne County, Michigan, US
Service options
Accessibility
Offerings
Amenities
Planning
Payments
Site: https://www.belletire.com/stores...
- Monday:8AM–8PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–8PM
- Friday:8AM–6PM
- Saturday:8AM–5PM
- Sunday:Closed
Belle Tire in other cities:
I love this Bell tire I get all my repairs done here or if I have any questions about my vehicle they have answers for me. THANKS TO ALL STAFF at this bell tire from manager to all mechanical guys in back for working hard to keep our vehicles running when we need them as best as you can within reason.
I made an appointment online and dropped my vehicle a few minutes before. I was promptly greeted and taken care of.The only thing that could have improved was the wait time. I was given a 3 hour time and it ended up being 4. However, with changing into winter I understand that they were busier that usual.I have never had a bad experience with any Belle Tire Location. I also love that Im never treated different due to being female, as I have dealt with this frequently when it comes to going to any type of business for my vehicle.Thank you for all you do!
This location has the WORST costumer service 😡. For working ppl the weekends are the only time to get in and EVERY time I try to get in for something the wait is always 3-4 hours bc they only have 1 mechanic on duty.Who the h*ll has working hours and only 1 mechanic to service the many ppl who can only get in on the weekends???It is so frustrating?
Called the shop last minute because I needed a battery last minute. James was awesome, he told me to come right in and they would take care of it. Arrived at the store and the entire team is just really nice you can tell they care about their work as well as getting you the best price. Anyways James went out of his way and got me an awesome deal. I was on my way with a new battery installed in less than a half hour. Will be returning when it’s time for tires.
Went in for a flat repair and needed a roto and check aligment on 12/17/2021 . I was told it would be a while to get done which i understood. Now i told them i worked for Belle years ago and knew the steps needed to be done. I had a plug in my left front tire and wanted it plug patched or just patched. Which they did. After they called me up for being done with it all. I felt a smart attitude coming from james. cause again told i have done this stuff before and known for almost 10 years of experience. So i get home and FINE white Chalk marks on my left front tire. I was like hmmm my flat should have been on the left rear. They put one mark by vavle stem and 2 marks were the weight was to avoid rebalacing the tire. Now last i checked thats cutting corners and not done professionally. I have seen that for years cause again i worked for u guys and i was never a cut corners person unless a manager pushed me to cause they were busy. So i called and spoke with James and i sadly got rudely spoken to like i didnt know anything. And to make matters worse it was told to me when i asked when i picked it up that they rotoed my tires. Straight lied to me. The sad part is that belle tire is gotten bad with customer service over they years and i have seen it from the inside and out. Sadly i will not be coming back PERIOD.
Worst experience ever made me sit and wait for 4 hours for my truck to get an alignment done and then when they finally pulled it in he said the wheels were to big to be put on the rack. Even though i have brought a bigger truck with wider wheels to that location before and they did the alignment for that. I also told him to make sure as well before i wait and he said it shouldn’t be a problem. Absolutely outrageous.
Stellar employees and service! I hit a curb at a business across the street, somehow managing to damage both the fender liner and attached components. While Belle Tire informed me they dont do replacements of those parts, they said they could remove the damaged pieces for me so I could at least drive home, which they did. Theyre a bit outside my normal area, but if I ever need a service they *do* normally provide in the future over in that area, that Belle Tire will definitely be my first call.
I had my trucks struts and shocks replaced at store #043 in Westland. Jarrett, the mechanic, had excellent customer service and really listened to my complaint. The rear was grinding after my original service. He test drove with me in the truck to make sure of what the issue was, unfortunately, it was late so I had to bring the truck back the following business day for the problem to be fixed. Even though I had to make a second trip, I was impressed with Jarretts great customer service. I would recommend this location.
Had 3 vehicles in for oil changes, greased and general maintenance to make sure we had safe traveling vehicles to Florida. Tires were very low in pressure, front end bolts were loose and not greased at all!!! Would not recommend this Belle Tire to nobody. If i could...i wouldnt even give them 1 star. Will be contacting BBB!
I am very happy with my brake job I got today. Employees were all knowledgeable, and very friendly. The price was what I was quoted a few days before, and they verified the price after they access my vehicle. Also,the tires I got there a year ago are also holding up great. I will definitely return for future needs.
Took my car in last week due to a slow leak in a tire and an alignment..they did an alignment for 119 bucks..didnt even try to sell a tire..left the location and the car felt like it was going to fall apart. Took the car to the dealership instead and was told the suspension was so bad Belle Tire couldnt even have done an alignment.. ended up spending $2600 to make the car safe again AND got new tires that I needed BADLY. Absolutely done with Bell Tire. Will be calling customer service for my money back...
My wife was just there to get a flat repair on her tire. She was told at 5pm that she would have to leave her car over night to have the repair done, they close at 8pm. What kind of shop is this that they would need more than 3 hours for a 15 minute job? What happened to customer service is the bottom line? What a joke
This is the worst Belle Tire company Ive visited. On June 15, 2020 I arrived around 8:45 a.m. to have the two front tires checked and an alignment done. I was told the wait was about an hour. I waited in my vehicle for two hours. I went in asked asked how long before they could get to me? The other service person went to check and said about two hours, I said Ive been waiting about two hours already, he told me I can take my keys and leave. I said I didnt hear you, he repeated his self. I went outside and called Belle Tire Corporate Office. They returned my call within 10 minutes, they apologize for what I had been through. The representative told me if they had not called my vehicle in 30 minutes to give him a call back. They took my vehicle in within the next five minutes.I appreciate what Corporate did for me, but I will not be going back to that Belle Tire again I dont care if I lived next door to them, I will travel 5 miles instead.
I went in to get my tire pressure checked because my light was on and the temps outside were below 0. They were very nice and courteous. I was greeted and in and out in no time. I felt welcome. Some places make you feel like your bothering them. I would definitely recommend them and go back for other services.
Go somewhere else :)I went in to get a front wheel alignment on my ford flex,dropped it off and after an hour I was called and told it would be $673 to fix my car because it had busted tow clamps and nothing can be done until theyre fixed.Took my car next door to royal autocare and got my front alignment for $70 and was told my car does not even have tow clamps. Wonderful that a business would try to take advantage of people during a pandemic
My vehicle was taken in for body vibration and wheel alignment. Sales person claimed they balanced the wheels and it had stopped the vibration. My vehicle was no better after it was returned. They did not address the vibration. I will not take my car to Belle Tire again. Why deal with someone that is not honest and truthful? Dont go to this company.
I will NEVER return to this location again. I came here to get my tire fixed. The air in one of my tires was low, and I was told from the mechanic here that I would need to leave my car there over night and that it would not be ready for me to pick up until later the next day. That didnt make any sense at all to me that I would need to leave my car over night just to fix a leaked tire. I dont know what this guy was up to, but I left and took my car to another shop. It only took the mechanic at the other shop 15 minutes to fix my tire. I wont be returning to this Belle Tire location again.
This was a horrible place to deal with. I called around 5 pm and said I was told it would be around 8 before it could be fix. I was having it towed by AAA. When the tow driver arrived and we got the car there by 6, they said I never called and they couldn’t do it till tomorrow morning. It was a flat tire. When I showed them that this was the number I called and called it. There phone rang. So beside having a poor PR they also are lying to your face too! The person I believe I talk to was Jeremy or Jason. He really didn’t want to give it out. They made me use 2 of my AAA services out of 4 for the year too! A horrible place to deal with to when your stranded on the road. Will be making a complaint with the BBB too and there corporate office too.
In the past year the service has gotten worse and worse. Last time I took my car here they told me that my inner and outer tie-rods and ball joints were bad. When I asked why, they told me that they are original manufacturer parts. That has nothing to do with them being bad or good. They were replaced 2 months prior at Gordon Chevorlet. Today I came in for an oil change, tire sensor, and tire rotation. Keep in mind I was the 3 car to pull in and 2 cars were already in bays when I got there. I was told an hour and half. Came back up 2hrs later. Not done. Noticed that my car was sitting out side, so I asked if it was finished. They said only the oil change was done, 3hrs for an oil change. Pushing into the 4th hour now and my car is still outside. Last time I come to this location. If you need something small done and in a timely fashion, do not come here. Plus Im not sure there technicians are ASE Certified if they think manufacturer parts are bad and they dont check them properly.
Excellent service. Recieved a much needed alignment and two new tires. Didnt give the go ahead on the alignment but it was performed. I was only there for two new tires. After i paid i noticed the $30 allignment one yesr coverage that i didnt agree to Overall great work ,nice people... just wish i had the option to approve or decline such things
We were going to get a new phone for my birthday and the tire pressure sensor went off. This was the closest one off of the highway on our route. They estimated an hour and a half wait to even have someone look at it but it didn’t take near as long as that. They were able to come right out to the vehicle and repair it without even taking it into the shop. The staff was friendly and very efficient!
Had a bad exspierance on Ford rd. And was very hesitant to go back, but I gave this one a shot and Jason the manger made it right with me, even though it wasn’t his stores mess up..... they got me right in and did an amazing job on my alignment so Thankyou I will be back to see u for my tire care
I cant express enough how much I appreciate the staff at Belle Tire in Westland. I was so concerned about the safety of my caravan. I had taken my car elsewhere and was told everything was fixed. Next morning my car wouldnt start. After getting it to the Belle tire of Westland, Brian (mechanic) took my car and ran a complete diagnostic review of my car. Come to find out my battery was a dud. Brian quickly replaced the battery with a brand new one and personally guaranteed me everything else on my car was good to go! Ive been to car repair shops before and they always try to up sell. I greatly appreciated the quick service and respect from this Belle Tire. Brian is amazing!
They sent a text with a false time that my car would be ready. When I arrived they told me they had not even driven my car in the bay. That it would be another hour an a half. Also I was told they could change all my tires an give me an alignment. They changed the tires then informed me my ball joints needed to be repaired and they could not give me an alignment. Very disappointed with Bell tire.
Terrible experience. Took close to 3 hours to replace two of my tires. I asked for an alignment check and unsurprisingly got a quote for $600+ worth of necessary repairs before an alignment can be done. A different mechanic told me what I expected: it was a lie to get more money out of the customer.
Went in for wheel alignment was told would be about 90 mins for the job. i waited foe 80 mins and the never moved my truck until i said something. the mechanic ( if thats what you call him) pulled my truck onto the alignment rack. placed the laser pads on my wheels raisd my truck up 3 feet never went underneath.then proceded to complain to another worker for a good 5 mins . he then printed something off the alignment machine and pulled my truck back around.. Ithe guy at the counter had the nerve to say my total was 89.99 needles to say i will never be back . only left 1 star because zero stars is not an option buyer beware.if i was a nieve old lady i would not know i got ripped off untill my wheel blew and i killed someone or myself.
My visit took place on a Thursday evening. First and foremost, Im thankful that this establishment was open for business. Other Belle Tire locations where extremely busy and other tire repair shops were closed. Sam Qaoud (and team) provided the most positive customer service experience. He was able to PROMPTLY assist me with my cars needs and I will consider THIS location again in the future.
Friendly service. Fair prices. Usually very busy.UPDATE! I just went to see what it would cost to dismount and mount my low profile tires. I was told it would cost 90$ PER TIRE. I called the other Belle tire on Ford Rd and talked to Sam. He told me 50$ PER TIRE. Sam even showed me the price breakdown according to tire size and even the computer was showing 50$. The Wayne Rd location was attempting to overcharge! It wasnt even close! Very dissapointed because I have done business there in the past. The person at the counter should really be ashamed. Im a former tire tech, have run a tire shop as a manager and have been a mechanic for several years. This is no way to run a business!
They are always friendly (women) friendly also. Explain what they can do and cost upfront. I need a patch and were I called another company got crazy time frame tomorrow and afternoon just for a patch. Got here got me right in. I love this place. I guess thats why I keep coming back. My time is just as important and they at BelleTire put the customer first.
Top notch customer service! It surprises me now a days how few people have actual people skills, and I wanted to recognize that at the Wayne Rd location I did not encounter one person who is not the perfect representation of customer service. They are kind, personable, knowledgeable and went above and beyond to make me a satisfied customer. Thanks guys.. keep up the great work. You made a loyal customer out of me.
I absolutely hate taking my car in to a new place but I stopped in today because my low tire light came on. They had someone put air in all four tires in less than ten minutes despite being very busy. No one tried to talk me into anything extra, they took care of what I needed and were so nice! Ill definitely take my car here again.
LOOKING FOR NEW TIRES GO SOMEPLACE ELSE!!Went to 2 BELLE TIRE STORES NEITHER ONE ANY GOOD!! TAYLOR ONE LOOKS LIKE USED CAR LOT! WESTLAND NO HELP AT ALL NOT TO TOMORROW I HAD AN EMERGENCY AND IM OLDER BUT NO HELP TIRE HAD A RAZOR KNIFE TIP BROKEN IN IT WAS GOING TO BUY A FULL SET OF TIRES NOT NO MORE. WENT TO MOM POP SHOP AND GOT TWO TIRES FIXED WITHOUT ANY PROBLEM IM SURE TO BUY NEW SET SOMEPLACE ELSE!! TO MANY TIMES YALL LET ME DOWN BOUGHT THIS SET FROM YOU BUT YOU DONT HONOR YOUR GUARANTEE!! looking for new tires look someplace else
I purchased my Michelin tires from here 3 weeks ago, I rolled over a screw and the tire pressure was dropping rapidly I went back to this location and was told that they couldnt repair my tire to bring it back in the morning due to them being booked. I went to another Belle tire and was told the same thing. What is the point of having a lifetime repair warranty on tires if you can not get service? So I had to go to another tire place ( not a Belle tire) I just had to pay $20.00 to repair. This is ridiculous 😡
I called to see if they had 4 tires in stock that I found on their website. The worker told me, he did not have them in stock,however, he offered me another 4 they did have in stock that was a better quality but they cost a little more, he offered me those tires for the same price. I said great thank you I will take them. I told him I wanted to make an appointment,which was in 3 days. He abruptly stated , with a snarky attitude, well I thought you were coming in today, he said I can get you the other tires then. I said no I want the ones you just offered me, NO! only if you come in today. What a rude person, I said no thank you I will go elsewhere. His horrible customer service cost his company over $800 in sales,I went to another company and got tires for my car & my mothers car.
Had taken my car in for a leak in my tire pressure, they removed a nail. After the first day my tire seemed to still be leaking but very slowly, i brought it in again they could not find any thing in the tire and I was in a hurry so I brought it in again the next day and left it for them to look at after being able to spend some time looking at it they found a pin sized piece of metal in the tire. I was never charged for any of the visits , and im thank full for their efforts in finding the problem.
Buyer beware, if going there for tire swaps. If purchasing great. Had them quote tire swap, which they started. Then called and said tires are too old unsafe. Hmm you didnt notice that before unmounting, but had no problem remounting once customer wasnt willing to be strong armed into tire purchase.. they were told swap OLD tires and rims to the new tires and rims from tires purchased from them 18 months ago. No one took the time to look at what was there in the first place... Not buying tires there now.. unfortunate because walking distance from house. They also kept valve caps from tires they unmounted and remounted... Shame on you Belle Tire. Word of mouth does hurt...
Decided to domy tires last second, didnt even call just showed up when they opened, they were super busy. said the tire was on delivery and should be in this afternoon, they got there at 3,got it done by 4 and was still busy. I called earlier and asked for an allignment check. When i got there at 4 they said theyd forgot and pulled the truck right in. Great service!
My wife got new tires here a few weeks ago. Tires are ok. Priced well. However, whoever did the install didnt tighten the right front valve stem properly. There ended up being a very slow leak in that tire, to the point that it was being driven nearly flat for a few days. Took it to a local mechanic who fixed it - $20. When you torque the lug nuts, please check the valve stems as well when you are checking for leaks. This leak was very obvious once the cap was removed. I only give it two star service because of this - it shouldnt happen.
I had a guy named Brian work on my car in a private facility and he used his license to get away with shady stuff. I asked for my brakes and rotors to be done and his friend asked him to do them and he came to his shop and did my brakes and told him my rotors are almost brand new when they are rusted completely out, so Brian decided to “rotate” my rotors and not inform me one bit until my car literally started shaking and not acting right. He tried saying my rotors cost between $70-90 when they go for $20 at oreilys...he did a half a** job and charged me $400 to do so. They didn’t even inform me and when I got my car back I automatically assumed I had new brakes and rotors. Then I went back today to see why my car is shaking and I run into Brian and he tells me I need all 4 brand new tires then he will examine my car. This place and the people that work for this company charge way too much money. Biggest scam I’ve ever been apart of! I have children and this guy put mine and my children’s lives in danger! I’ll always tell people to stay away from here!
They were horrible went to the one in canton on Saturday at 3:15 in the afternoon asked how long it would take to fix a tire he said Monday we close at 5 so i put fix a flat in it went to the one in wayne mich it took 31/2 hours the good side to that was they didnt charge me for the repair
I William Barber took my vehicle in to this location and was given a 5 star treatment, they are technically driven and get the job done right and take care you like you are one of the family and anyone wishing to get there car or truck fixed I would recommend you go to this Belle Tire you will not be disappointed with the pricing or there pride in getting the job done.
These peolpe have no idea what they are doing avoid going here at all cost. Your car will come back worse than before you took it to them. Its to bad i cant give negative stars. I will never return to another belle tire again because of this place and their incompetent mechanics.
Called a few belle tires in the area and nobody would help me out called Jeff Adkins and he was so polite .. He told to come in and he would take care of me .. and he did and the tech John plater was very nice and polite great service would definitely recommend this Bella tire to anybody ... great people and great customer service ....
I wish it could be -100 stars last time I went to Ford Rd garden City location because the time before that I went to this location where I originally bought my tires which they screwed up the alignment the first time had to bring it back and have it done again after they held !y car hostage for 3 hrs putting tires on then needed road hazard and second rotation at same time 4 hrs for this and they didnt patch tire correctly and missed a lugnut like they couldnt count to 6 on my right front wheel. Lots of people in there with meth mouth and i called Corp office for Belle tire to have them address this they are a location that does rideshare inspections well if they inspect like they ”fixed my van Id be scared avoid this location. Service advisers kinda snotty too go to Ford Rd gc location instead better people way faster cause its near dealerships so they have more imcentive to get it right.
First I went to use the free air and the hose was full of water unknowingly do to them storing it in a bucket of liquid to try to keep it from freezing however ruined my electronic tire sensor which they refuse to do anything about and all I asked for was a sign warning other people after contacting corporate and getting no help I would say this store is below average I spent over $2,000 there previously getting work done on my vehicle and then had a friend order a set of brand new snow tires and rims from them and when we went to pick up the rims they were not even the right bolt pattern ruined our weekend to where we could not go out of town due to not having a vehicle with a right set rims Ive had several issues with the store manager at this location hopefully corporate will take note and find a new employee he is rude unprofessional and they will not get another Penny from me I recommend Discount Tire right up the road in Canton they took care of my every need were professional and anything but rude
Total reviews rating 4.1
199 Reviews for Belle Tire 2023:
Review №1
2022-07-06My wife and I have never had an issue at Belle Tire. We have always had great experiences with them. For the most part we use this location. We havent had any extreme work done, just the usual tire stuff (Patches and purchasing new tires), oil changes, tire rotations, and brake work done. However, they have always been quick, honest, helpful, and professional. I can only speak from my personal experience, but the reviews where the people claimed to be getting scammed just doesnt seem to ring true, at least not for me. I believe they are very trustworthy and I will continue to use them.
Review №2
2022-03-30Probably not fair that Im writing this review in my current state of frustration as I havent even seen the finished repairs. However, having waited over 25 hours for what is just an oil change, tire rotation, and rotor turning for a vehicle that I need to deliver to Chicago, the repairs can never make up for this service. A simple we cant get to your car for another day or so would have allowed me to go to a shop that was interested in my business.
Review №3
2022-04-30Told them I wanted winter tires for my car. They put all season tires on my car, the type of tires my car already has. Without my knowledge of not actually having winter tires, theyve been changing my tires out the last few years and charging me hundreds of dollars. The only reason I found this out was because I had made an appointment with my dealership who bought this to my attention. I will never come in here again, so beyond shady!
Review №4
2022-04-29I didnt go to Belle Tire. I went next door to Norms. That is a wonderful meat market. The staff is helpful and friendly. They have great barbeque sauce and chicken and ground round. We have been going there for 44 years.
Review №5
2022-06-28Want to pay 5 times as much .want dishonest mechanics working on your car ? Quote me. 22 years experience as a licensed mechanic I have seen estimate s from bell tire. Most of the time parts were not required when customers cam I. For a price match. 22 years I have never once cheated a customer.
Review №6
2022-07-07Great services from when you walk in the door. Your treated with respect. Unless youre brother in law is a mechanic, you get fair market place quotes and great repair service.
Review №7
2022-06-14PSA... Belle Tire on Wayne Rd. in westland is nothing but SCAMMERS...took my sons car there this morning for 2 rear tires and they told us the rear lateral links, both tierods and knuckle bushings needed to be replaced to do the alignment...had them just replace the tires then took his car to our mechanic, they looked at everything belle tire said needed replaced and called me and told me NOTHING needed to be replaced and that they were scamming us and they are doing the alignment without having to replace anything...THANK YOU to my mechanic for saving us nearly a grand that there was no need to spend...PS I was never going to let Belle Tire do mechanical work on any car I own to begin with, I always go to an actual mechanic and at this point other than rotating the tires which are under warranty, Ill never buy tires from them again...
Review №8
2022-01-26I want to say a giant thank you to Jason the store manager. He is a great guy. Had ordered something I could barely afford and he took care of me. Helped me out tremendously in my time of need. Got great tires excellent service that went above and beyond my expectations by far. Service and support and friendly . Go see him for ur needs .. Thank You Jason ..thank u belle tire
Review №9
2022-01-30Great place for tires. Almost every major brand across different price points. Reasonably quick service time, depending on what your vehicle needs to have done.
Review №10
2022-02-25Great place to go for good quality tires. Get the tire protection plan that they have, it is definitely worth the money and it will save customers a lot of money if repairs or replacements are needed. I would definitely recommend this place to everyone