Kerbside pickup
Yes
Beninati Custom Pools, Swim Spas and Hot Tubs in Utica
Categories
Location on the map
Utica, Macomb County, Michigan, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
Credit cards
Yes
Phone: +1 586-323-7946
Site: http://beninatipools.com/
Site: http://beninatipools.com/
Opening hours
- Monday:9AM–6PM
- Tuesday:9AM–6PM
- Wednesday:9AM–6PM
- Thursday:9AM–6PM
- Friday:9AM–6PM
- Saturday:10AM–5PM
- Sunday:10AM–4PM
Comments (144)
I ordered a beautiful self-cleaning spa from Beninati last year even though I dont live directly in the Utica area, and I have other stores closer to me. I found them to be the most honest people with the best inventory, and they were willing to help me with any question and any problem that came up during the process. I definitely would recommend them and buy from them again!
Just disappointed, I came in ready to buy with cash in my pocket. What the salesmen did not know is I was in looking and pricing back in oct. now I understand a lot as gone on over the last few months but what happened here was just rude. As soon as I started to ask questions the salesmen told me that nothing is less then $10,000 and anything bought somewhere else is junk. Then Said why don’t I just give you a brochure and if you have questions you can call us. It’s a real shame to get blown off like this and to know that the salesmen told me the starting prices are $3,500 more then what I was told in October. I don’t know if they would be able to get my business in the future after this. Very disappointed in Beninati pool and spa and I don’t think I could ever recommend them to someone else after that interaction.Lastly, if I could give them any advise, it would be to be carful how you interact with customers. I am a business owner myself and I know you never know who is going to buy. But when you treat them badly the answer becomes “NOBODY”.
Wonderful customer service all around, especially from Sara and Brooklyn. All the workers are very friendly, knowledgeable, kind and quick and ready to help. I’ve been testing my water and buying pool chemicals from Beninati for a few years and am very pleased with the customer service, Sara & Brooklyn were so helpful and kind these past few times I’ve been to the pool store. Thank you for being an amazing and affordable pool store!!
I would give them zero stars if I could. I have had nothing but trouble with getting them to correct issues with a new hot tub that was delivered in May. I have been waiting to write this review hopping they would correct the issues but they have not. It took them 6 week to send send someone out to fix a leaking valve. Only after several emails and phone calls to complain. Then it took them another 6 weeks to send someone out to buff out the scratches that were in my new hot tub at delivery. They still havent done anything about a scratch that is through the acrylic that their technician said could not be repaired. Horrible after sales service. They are just another dump and run company.
Wow! I am blown away by the level of service Brian has provided to us. We are first time pool owners and have very little knowledge. The first time I met Brian, he told me if I ever needed him, to text him and hed get right back to me... he wasnt kidding! Within minutes not only did he text me back, he also sent me detailed instructions for how to accomplish what I needed to accomplish in order to get the pool where it needed to be for a special family occasion. Brian, you are seriously amazing! It means a lot knowing we have your support and guidance. THANK YOU!
I am a first time buyer of a Hydropool. I started corresponding with Mitch over the chat online. He was wonderful. Answered all my questions and was very patient and kind. Fast forward 2 weeks I have a gorgeous spa. Delivery, set up and hook up was flawless. Staff was very professional and respectful. Mitch was great!!! I highly recommend working with him. His customer service and attention to detail was impeccable. He knows his stuff and he’s continued to be super helpful with questions I’ve had since delivery. 5 star experience start to finish. I would highly recommend Beninati and Mitch to guide you through this process.
Brittany was amazing!! She went above and beyond for us. She had the swim spa set up ahead of time to a perfect temperature. After the swim spa she had the hot tub ready for us to relax with ice cold water too. She was patient with us and answered all our questions. The swim spa was too big for our yard so we purchased a new hot tub. Brittany is a top notch Sales Rep!! I would buy from her again in a heartbeat! If you need a hot tub or swim spa she is your girl
Staff is always nice and accommodating. They will know what you need!!!
Had a swimming pool with hot tub installed and completed just this year (2021) in the spring by Beninati. My wife and I are very pleased with the result as well as the service. I would like to extend a special thanks to Gavian who taught us about our pool and walked us through everything regarding its upkeep. Gavian is fantastic and a true asset to Beninati’s team.
Beninati designed and built our beautiful pool & pool house 5 years ago. Since that time they have continued to service & maintain our pool on a weekly basis. They are a terrific company to deal with! Extremely responsive if we have any issue at all and they get it resolved quickly. The weekly valet service is awesome. Their guys are here every week exactly when they are supposed to be and are always friendly & courteous. Highly recommend!
Purchased a hot tub from Brittney at Beninati Pools in August 2020. Enjoyable shopping experience with her, nice store/showroom, she answered our questions, and addressed concerns. However, by the time it arrived, and was installed – Brittney was no longer an employee…and our ownership nightmare began. We never received an owner’s manual for it…can’t set the clock, scroll through the menu, don’t know why it runs then turns off. I can buy a $79 microwave and receive a 50 page owner’s manual (in Chinese AND English) – but not for a $10k hot tub? “Just print it out from the website” my wife was told. So yeah, Brittney is now gone, which makes it awkward…having to deal with someone new every time. Nobody ever said “I’m your new person”. Had issues with the tub (missing a part for the filter, poor-fitting panels, etc.) from last fall, thru the winter. Early this spring, after several phone calls with no response – my wife talked to Jacob, who finally sent out a couple repair guys to come take a look. Since then, again – zero response. For a month now, still waiting to hear back from Beninati about how our issues will be addressed. Sure Ill get the busy time of year nonsense....thats lasted since August of 2020. I have a hunch they’ll ignore us until August 2021 so they can say “Welp…your warranty expired at a year, so now you’re on your own…suckers!!” Then yesterday: went in for water-testing and not one of the 6 employees there was wearing a mask…while every customer was wearing one (even though we don’t like wearing them either). Brittney and others were wearing them when we purchased, and there’s a bottle of hand sanitizer at the door – so they clearly know there’s a Covid-19 situation going on. So what is it: a political statement protesting our liberal Governor? Or maybe the on-staff conservative (trusted) infectious disease expert said “masks are only for liberal sissies”? Something else? Whatever the case, every OTHER business I frequent abides by the same rules. Menards, Walgreens, Meijer, mom and pop restaurants/bars, etc - and I’m comfortable giving them my repeat and referral business. The shame is: this is where we bought our hot tub from, and still have to visit (since calls aren’t returned) for warranty work, supplies, water testing…and I’m not comfortable visiting a place that doesn’t follow basic Covid-19 guidelines. If our hot tub isn’t fixed by Memorial Day – how will I go about returning it and getting a refund? Please advise…though I won’t be holding my breath for a response from Beninati Pools.In response to Jacob... Does this qualify as legitimate: (Issue 1) From Day one of owning this tub, we have had dissatisfaction with its assembly/build quality and missing parts. First brought to Brittneys attention, then when she was no longer around... (Issue 2) - nobody else ever returned my wifes calls. Also (Issue 3) we never received a manual or guide on how this thing works. Unlike a $50 Chinese microwave, or something comparably cheap. It turns on, off, runs randomly, the clock hasnt ever been set. Go to the website and print it out was what we were told after spending $10k. Which I know, is small potatoes at your store. Eventually, my wife came in, talked to you - and two guys came out to look at the tub over a month ago. (Issue 4) Nobody ever contacted us after those two guys left. No action was ever taken - and now, as I expected (Issue 5) 4-8 months to fix bad-fitting panels and peeling vinyl. Were the panels 4-8 months out when we bought the thing 9 months ago and brought it up multiple times to Brittney? To the other ladies that answered the phone? Why were we first told thats the way theyre supposed to look (When the floor model looks NOTHING like ours, meaning - its actually fitting correctly). 9 months post-delivery. Multiple calls to multiple people. ZERO COMMUNICATION AND ZERO RESOLUTION.
I just bought my first brand new hot tub from Britney today. Not only does she have a million-dollar smile shes got a winning attitude. She made sure that I was definitely comfortable with my buy before we completed the deal. Anybody should be happy to have her as an employee.
Brittany and company... I just wanted to say how satisfied I am with my Lazy Boy Hot Tub, that I have enjoyed over the last 3 years. Its so great after working out and the stress relief it provides. Your service and awesome customer care that you and your staff provide is 2nd to no one.Any issues or questions have always been promptly taken care of...Most recently i had an appointment scheduled for service and I was pleasantly surprised that the service technician came 2 days earlier than scheduled. Its had to find a company that takes care of its customers like Beninati.
We hired Beninati to design and build our pool three years ago and they did an absolutely amazing job. But even more impressive is that their pool service during the summer months is just as amazing! Our maintenance manager, Jesse Goodchild, is incredible. He knows everything about our pool – getting the water just right, making repairs before we even notice the problem, and ensuring that we can enjoy our pool all summer long without worry. Jesse is also extremely responsive and spends the time to talk us through any concerns we have. Hands down the best pool company in the area. These guys are pros. We used other pool companies in the past when we had our old pool, and none of them were even close. We couldn’t be happier.
I have had Jesse and his team managing my pool this summer and their service level has been extraordinary. Very good communication, very helpful with questions, always available. Pool looks great and kids are loving every second. I would highly recommend Jesses expertise to anyone who wants a worry free pool this summer.
We called looking for a volleyball net for our pool. We didnt have to wait on the phone and when we walked in Sara and Stephanie had everything ready for us at the counter. They were very patient and friendly. I will be visiting again. They have so much stuff and great sales! I reccomend shopping here.
Selection of the hot tub was an easy experience. They continue to answer all questions and provide help with a polite attitude. I searched multiple hot tub stores and this by far has been the best choice for the money. Thanks for making my hot tub purchase an easy one.
Thank you to Brooklyn, Sara, and the entire staff at Beninati for always being friendly, extremely professional, and a pleasure to deal with! Youve always given me excellent customer service since I moved to Macomb almost 2 years ago and Ill continue to be a regular and loyal customer.
First time owning a house with a pool and had no idea where to start. Thankfully the staff was really nice about helping me figure out what I needed to do. Brooklyn in particular was great at giving me recommendations. Ill definitely be returning in the near future!
Jesse and his crews are always cheerful and easy to deal with. Theyre always on time here. Rain or shine they come over to check on the water condition. Its nice to have them taking care of our pool and its many needs. Theyre so nice the water is warmer with them around. OK, Im exaggerating now. Because of their care the pool water is great to swim in.
Had a very amazing time at the store. Stephanie was very knowledgeable and helped to make sure I knew all the factors going into buying a pool. Would shop here again, and I highly recommend everyone else to come by and talk with the amazing staff if youre in the market!
This is our first time purchasing a hot tub and it could not have gone better. Our sales rep Brittany was fantastic!! She walked us through everything and answered all our questions many times!’ The customer servie was AMAZING!! Our water has a ton of iron and the first fill didn’t go as well as we wanted so Beninati Pool came right out and refilled it and checked on it the next day. I really felt like they really cared!! I would recommend Beninati Pool to anyone!!
The staff works hard! Their high standards are all met!
Danny was so very helpful in getting my pool to look sparkling after all the rain we had. they are my go to instead of trying to figure it out myself. Thanks!!
Brooklyn was very helpful with anything I needed visiting beninati pools. She was extremely knowledgeable about the chemicals I needed for my pool. Great service! 10/10 would recommend.
I only use the water testing services and chemical purchases.The reason for the -1 star.. I have a 43,000 gallon gunite pool and asked their service manager for a quote to clean as needed. He requested photos via email which wasnt a problem but I still needed someone to come out to discuss the equipment and verify they could work on my system. The mgr was not as customer centric as I am normally used to so I passed - I see my neighbor uses them so they could have scheduled to visit when they were out here anyway...But I will buy product from them again.
This is my third summer using Beninati pools services. Jesse is always doing a great job maintaining our pool and is always there for any questions/help we need along with everyone else at Beninati. I would highly recommend them.
I was really impressed with the pool services Brooklyn Bellhorn gave my family. She knew exactly what pool chemicals I needed and was very helpful in suggesting future maintenance for my pool. I will always recommend beninati and brooklyn as a very pleasant employee. Thanks
Came in to get some information and advice on replacing my filter. I was not impressed with the person I spoke to and lack of service. I got bad vibes and decided to take my business somewhere else. My experience as not a good one.
New pool owner and needed tips to set it up. Brooklyn at Beninati was great and knows her stuff. Now I can soak away the hot summer in crystal clear water. Thanks!
I went into the store today to purchase some chlorine for my pool and was greeted with a smiling face and quick service Sara was very eager to help and even offered to carry the chlorine to my car I really appreciate all the hard work.
We are very happy with the pool maintenance and cleaning services we receive from Jesse Goodchild at Beninati Pool. I request him specifically. He always goes above and beyond to make sure our pool is absolutely perfect!
Do not waste your money or time!I had two experiences with these clowns (one for closing and one for opening my pool).1) On both services, they quoted one price over the phone and billed a higher price.2) During the opening (last year), these morons used sealant on a hand tighten only mineral cartridge vessel (Nature 2).3) The manager is rude over the phone (explains why this company is a joke).More reputable companies are out there.
Very friendly and knowledgeable guys over at Beninati! Large selection of products for pools and spas. They will be my new source for all my spa chemicals. Definitely recommend to check them out .
Staff has been Very helpful!!! As a first time pool owner the staff has been patient, thorough, and extremely helpful. A pleasure doing business with them, have made this learning experience very easy.
Stephanie and Brooklyn were very helpful. I came in for a pool noodle and left with more pool accessories than I originally wanted. Both super helpful and would loveeee to come back again.
Actually never been to the store. My wife and I went to a pool and spa show in Novi. We were ignored by most salespeople and were ready to leave when I saw a beautiful swimspa display. Mitchell approached us, no pressure, very friendly and took plenty of time to answer all our questions, walk us through financing (which we went in another direction) and helped us customize the swimspa of our dreams.I had a hundred questions on prepping the area and getting things set for delivery and everyone there was very helpful. Mitchell came out to give us a tutorial after delivery and we are very happy with the result.Many thanks to Mitchell, Britanny and the owner for holding our hands through the entire process.
A BIG thanks to Gavian and Nick for comming out first thing in the morning to service my pool. They knocked out the job quick and professional. Now we can enjoy the pool this weekend with no worries.
We purchased our first hot tub today! All the staff are so knowledgeable and walked us through the exciting process of picking out the perfect hot tub for our family. We can’t wait for it to be delivered!!
Very pleased with the crew who closed my pool. The cover they had measured fit perfect. Beninati even offers to store safety covers. Im looking forward to them opening my pool in the spring.
Great company and awesome service. Jesse is amazing with our maintenance. He’s always friendly, knowledgeable and our pool is crystal clear!! Seriously best pool company all around!
Long time weekly pool cleaning customer. They do really good work and my pool never goes green! We just had our pool deck redone with concrete and Jake gave me a few pro tips to avoid pool problems. With all the debris the pool never looked bad or got fouled up.
Sara was a huge help when I was in the store. 10/10 experience, she just made the whole shopping trip easier to manage and made sure I found the right products for me.
These guys are amazing. They were so professional and had answers for all of my concerns. I can be quite indecisive and hard to work with but they stuck with me and made it all come together perfectly! Thank you Beninati Pools!!! I wish I could give you more than 5 stars :)
I had been with my previous company for 11 years and decided to give Beninati Pools a try. To my surprise this companys professionalism begins with speaking with their Customer Service and extends to the valets. I am sure that they are going to be my NEW POOL COMPANY as long as I have a pool.
Beninati Custom Pools is a delightful company to deal with. The staff is always friendly and helpful! If youre looking for a pool company that will do a quality job in a courteous and professional manner, choose Beninati!
I have a Sundance spa and have used three different spa companies over the last 20 years. Beninati is simply the best. Gavian is the best spa repair expert Ive ever met and from now on no one else will work on my spa but him. And its weird, Beninati (especially Anita and Gavian) try to save you money on repairs rather than to sell you stuff. Beninati is a first-class operation you can trust.
Beninati has the best water testing around, accurate and in and out in a jiffy. Thanks today to Sara and Brooklyn for their help and their very pleasant demeanors.
This company works very hard to provide the best service possible. Whether it is needs for your pool or your spa, Beninati is there for you.
I reached out to them 5 times to get service done. Every time I call they take my information and phone number (even on the 5th time) and tell me that some one will call back and no one did. I went in person, same thing. They took my information and told me the owner will call me back and NOTHING.
My only regret was not having this Company install my pool. These people are excellent...they have been servicing our pool equipment and opening and closing our pool for over 10 years. So glad that we were turned on to this Company instead of the dreadful experience that we had with their competitor that installed our pool!
Staff was very helpful and patient with all of my questions. Only came in for chemicals but they have a lot of options for pool maintenance items and pool toys/floats. Would highly recommend going to this store to anyone with a pool or spa.
Brooklyn was the bomb-helped me get the hot tub I’ve always wanted-super friendly and wasn’t pushy at all! Will definitely be coming here again for the chemicals and accessories!!
Mike and Jason were pretty cool guys ngl. They did a great job installing a new filter in my pool. U guys are very epic. Tanks.
Just started coming here this year. The staff are very knowledgeable and have helped me to know more about my pool and how to care of it. You will definitely have my business next season. YOU ALL NEED A RAISE!!! 👍
Benatti has always provided excellent and friendly service. A shout to employees Sarah, Stephanie and Brooklyn for their great service.
Eric and rader made me so happy the last few days rader always takes his time to explain to me a problem or a issue and eric is such a good helper running back and forth getting anything rader asked for both very polite and hardworking men
The spa is awesome! Brittany was great. She came out to the house to go over the functions of the spa. I would highly recommend visiting them!
Beninati Pools is amazing. Brooklyn Bellhorn was very informative answering all my questions regarding hydro pools. Go see her today!!
Perfect place for all your pool and hot tub needs. Staff very knowledgeable. Swim spas are amazing, definately on my wish list
Owner was very professional and helpful.
Sara and Brooklyn were extremely helpful. Great service! I will definitely be back many times this summer.
The best place to buy chlorine Ive found by me. They also gave great pool glassware. Sarah was a great help. 😃
Jesse came to my house this morning and gave me a full tutorial on our pool. He was very patient with me. So impressed!!! Thanks for all of your help!
Awesome store awesome staff great place to pick up any purchase need for a pool or a spa
Jessie and his service team have been great with getting our new pool setup and keeping it sparkling clean in prep for summer!
Brooklyn was such a helpful employee! Great customer service and I was happy to work with her.
Jake and his staff are awesome at responding to my repeated issues with my Master Swim Spa.. Im ready to get a HydroPool swim spa from them and completely eliminate having ANY problems
Raider did an amazing job plumbing my new system and the opening crew made my smelly pool look so good they even insulted the lader good boys
Sara and Brooklyn were very helpful getting my pool back in shape. Great place for pool supplies.
Jesse is the best! He will go above and beyond for you! Whenever he is working I know everything will be exactly the way i need It to be. He is the go to guy!
Sara, Stephanie and Brooklyn were very helpful. I have been a customer for years and their staff Is always the best.
Wonderful service and great products. Katie helped me find everything I needed for my pool!
Great staff esp Mitch & Brittany. Very knowledgeable about spas and can to my home for follow up. Great team work 👍🏿
My family went to purchase some products for our pool recently and Sara helped us to get what we needed, will definitely recommend!!
Rader and eric where quick and professional every time rader asked for something eric was quick running to the truck to grab it took me almost a week to figure out something they did in under 5 minutes thank you rader and eric
They have pretty much rebuilt our pool over the last 9 years.Jacob and team are great!
Sarah and Brooklyn were very helpful and knowledgeable for our pool needs:) Love this place!
Delivery was scheduled 5 different times due to some obstacles they encountered. That was frustrating for both sides. I dont think this is what occurs regularly. Overall, very good so far.
They not only built our pool but have provided excellent service, including the opening and closing over the years!!! I would highly recommend them to anyone!!
I tried doing business with this company 2 years in a row and they are very rude and way overpriced. Shop around and you will get better service and a lot more for your money!!
Came in and was greeted by a very happy and helpful staff, showed me where everything I needed was and answered all my questions. 10/10 would shop there again, totally out of my way but so worth it!!!
Nick, Doc and Kenneth did a fantastic job installing my heater and fixing little issues I’ve had for a while. thanks guys!
Staff was very rude when I had a major problem. All they care about is selling there own products. I will now drive past this pool store to go to another... Rude and expensive
Wow just wow what and amazing just these boys on the opening crew did my pool was a swamp before they came here they took real good care of me and when they left there was absolutly no dabree left in the pool and my deck looked amazing thank you guys
Sara was very helpful and carried 7 cases of chlorine to mu car! So strong!
Sarah and BrooklandAlways Very, very nice and knowledgeable on my problem with my pool water.Thankyou girls
Service crew was amazing, Noah Green does an amazing job all the time everytime
Sara, Stephanie and Brooklyn were super friendly and very knowledgeable. Great place to shop !!!
Jesse did an amazing job getting our pool summer ready!!! Very honest and caring!
Eric and rRider replaced two pumps for me today. They were very efficient and professional
Great service oriented family run business. They design, built and service our pool and do a fantastic job for my family!
Great customer service. Always knowledgeable.Sara, Brooklyn and Stephanie are the best.
Brooklyn is awesome! Always helful/knowledgable getting the pool water tested and clear again
Love this place. Knowledgeable staff abs they always have what I need!
Do a amazing job everytime rader and eric get 5stars from me today changed my filter early and quick thank you
Every one is very helpful! Thank you to sarah, Stephanie, and Brooklyn for helping me get everything I needed!
Super honest and helpful! My go to pool store 💕
Sara did a great job, awesome customer service!
Place is awesome. Sarah was very helpful will definitely go back.
Kyle Nick Stu and eric opened my pool this morning and did a absolulty amazing job thanks again
Sara did a great job with helping me find what I needed.
Katie and Stephanie gave awesome customer services. Very knowledgeable
Opening crew gets 5 stars from me thanks raider Erik stew and nick
Brittany is very knowledgeable and helpful! Will go to her if need any questions answered
Went here for a free pool water test and the employee was extremely helpful with any questions I had.
Didnt buy anything. The people were awesome
Bought a Hot Tub from a Tent Sale. Everything was great. Would buy from them again
Sara & Stephanie were great! Really know there stuff!
Brooklyn was great! Best pool store around!
You tried to sell me a hot tub that didnt get hot water
This place is so helpful. Great customer service from Sara.
Sarah and Brooklyn were very knowledgeable and helpful!
MY WIFE WAS VERY PLEASED WITH THE CREW THAT CAME AND OPENED ARE POOL HAPPY WIFE HAPPY LIFE THANKS BENINATIS
The best pool guy ever!!! Thanks for your services.
Brooklyn was very helpful and knowledgeable, great service!!!
Sarah and Katie were very helpful!
Sarah and Stephanie were extremely helpful.
Your driver cut me off today pretty badly. Whats up with that?
Be sure to read directions on chemical/s sheet given.
Great pool design but pricey.
Great selection and friendly knowledgeable staff
Sara and Brooklyn were awesome.
Everything from tubs to pools are outrageously priced.
Mitchell is the best.
Sara and Stephanie are the best!
Very professional and cared about your needs.
Very helpful intelligent staff.
Knowledge and inventory needs met
Great customer service!
Great customer service!
Great people with great service!!!
Good job opening crew
Excellent customer service!!!
Total reviews rating 4.7
144 Reviews for Beninati Custom Pools, Swim Spas and Hot Tubs 2023:
Review №1
2022-06-02We had a really nice experience purchasing our tub from Beninati Custom Pools. Will was great to work with. We had a fair price on the tub, Will came over and helped us set it up, and they worked with us and our awful gazebo company. We have told everybody that has seen our new hot tub where we got it from and will continue to do so. Thank you Will!
Review №2
2022-06-17Beninati Pools, (unlike many other pool stores weve been to!) is ALWAYS all about customer service and their expertise about pool maintenance is beyond compare. They are also truthful in their recommendations for keeping a pool crystal clear and safe for swimming....NOT all stores refrain from trying to make the SALE and selling unnecessary products. We will continue to recommend Beninati Pools to our friends and family that want quality and honesty. Thank you for doing what you do and well choose you over pool stores closer to us ALWAYS.
Review №3
2022-03-04Great Hot Tub - we love ours! Awesome company and service. We came back from vacation in Feburary and found only puddles of water in the bottom and 20 degrees out... I called Beninati that morning, they came out right away - fixed the broken tube and found a hose and filled our hot tub. Above and beyond - we are so happy with this company and would recommend to everyone!
Review №4
2022-05-08My wife and I had a great experience from beginning to end and then some William our salesperson was very knowledgeable about the spa we were looking for I called many places and these guys were the only people to have what we were looking for they had it delivered in a very timely manner and then William came out to our home to show us how to use it once it was hooked up and running. Again great experience and would definitely recommend!
Review №5
2022-05-24Tried to get them to give me a quote on replacing my pump and filter on my inground pool in August 2021. Went there and called twice. They took my information both times and I never received a call back. They are too busy, I wouldnt waste my time.Update:I went on their website and did as they asked and received a quote within an hour.Thank you
Review №6
2022-06-11Bryan and Chris ROCK!!!!!! They are definitely professional and know what they are doing. I highly recommend this company and this team if you can get them.
Review №7
2021-12-05Incredible service especially by Mitch. Starting off during the sales process he answered all questions. He goes above and beyond each and every time that I contact the office. We have had our hot tub for just over a year and he still remembers me when I call or come into the office Mitch not only calls back but also follows up after to make sure that everything gets resolved in a timely fashion to his standards. Highly recommend.
Review №8
2021-07-23My Hydropool 12 ft FFP and Covana cover from Beninati Pools has changed my life.It is impossible to describe how wonderful this swim spa is. I use it daily, in large part due to the ease of raising and lowering the Covana cover/gazebo. Everything about this pool / cover is state of the art and ideally designed for use in Michigan. I had no idea how much I would love it, and my friends all do, too.The installation alone was impressive to watch: I cannot imagine anyone attempting this without a team of experienced installers. Beninati takes care of all of that as part of the price.The electric hook-up is complicated, but Ideal electric has worked with Beninati for over a decade so that was also a seamless process. Billy was fantastic to work with as was his crew.Mitch and the whole team at Beninati are extremely helpful, knowledgeable and the best in the area and I would never consider making a swimspa purchase of this importance elsewhere.This pool satisfies beyond my wildest dreams. Oh yay.
Review №9
2022-07-09Price too high, but very good service and quality work.
Review №10
2021-05-20Efficient, as expected, good communication, and team was professional! Thank you Doc, RAder, and Gavian!