Kerbside pickup
Yes
Big Lots in Sterling Heights
Categories
Location on the map
Sterling Heights, Macomb County, Michigan, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
SNAP/EBT
Yes
Phone: +1 586-264-2220
Site: https://local.biglots.com/mi/ste...
Site: https://local.biglots.com/mi/ste...
Opening hours
- Monday:9AM–9PM
- Tuesday:9AM–9PM
- Wednesday:9AM–9PM
- Thursday:9AM–9PM
- Friday:9AM–9PM
- Saturday:9AM–9PM
- Sunday:9AM–9PM
Big Lots in other cities:
Comments (199)
UPDATE 2: The redesign shine has faded, the store was messy, employees seemed bothered by having customers and I feel like the prices are now on par with much nicer stores. What a disappointment.UPDATE: they have done a completed redesign and it is so much nicer than it used to be, updated to 5 stars.Original Review: its a Big Lots, not great but you know what youre getting, the isles are a little to narrow and the store is a little dirty and dated but its decent products for good prices
Always find good deals here and the checkout is quick
The gentleman in the furniture dept was great and extremely helpful. Wish I would of gotten his name
Great place to buy bathroom items and kitchen items
Great bargains! Cute garden and patio items. Checkout is a bit of a wait but I know its because of lack of employees.Parking lot and front of store could definitely use some help. Needs to be updated.
Not a fan of this location. Staff was friendly but the store is outdated and cramped. Its the only store remaining in the strip mall.
My first visit to Big lot since February. They have completely reset the store. Lots of goodies I have not been able to get anywhere else. Good prices, nice coupon. I forgot how good of value compared to Amazon on many things since most of my shopping has been online in the last 4 months.
THEY TOOK GOOD CARE OF ME ON A RETURN. TY GUYS
One of the nicer Big Lots. I like going to this location, hecause of the variety.
Long line quick service. Lots of stock for gifts to purchase. Helpful advice from employees when needed.
I like the Big Lots chain of stores. This location is laid out a bit different. Not my favorite location. Much better staff and in stock items at Warren, dequindre just south of 11.
I had never been to this big lots before, but Im glad I did! I made an online order and picked it up! Very nice cashiers and a nice clean store!
Love big lots and great deals!!!
Love so nice everything you need in a store fast service.
I can count on this place for a few different hard to find products I was looking for banana cake mix and this was one of the only places that had it other than ordering online. We got our box spring for our bed room from here too for an excellent price.
Nice store, except the furniture area. I had a few questions and asked the furniture manager nick who did not have the answers. He didn’t know anything at all. He was very unkempt. A wild beard, uncombed hair, with an unbuttoned shirt. He looked like he rolled out of bed, smoked a joint and drove to work. I can’t believe a supposed Fortune 500 company put a snotty nosed punk like that in charge of that area. I called the corporate office and complained. The store manager bill was very nice but just as clueless as nick. I will never return to this store again. And with the 15 mile and gratiot location getting robbed during the day and the peeping tom incident at the 10 mile and gratiot store I think I’m done with big lots in general.
Fair price for quality of items.
Very clean has furniture a few selection of clothes and mostly house shoes. Toys for children and some food I dont recall seeing frozen food selection. But prices low and reasonable.
Great deals. Some things are oddly over priced but for the most part reasonable. I love to get beauty supplies like nail polish,cotton balls, metal nail files, eye lash curler, Q-tips etc.. thats where the real bargain is those things can run me from $2.75 to $10 depending on where I go which is usually the Kroger up the street (horribly over priced for terrible quality)
Got my Christmas tree there! Pretty good deals they have
Visited this store for a computer desk. Most of the desks on display were falling apart. I decided not to buy one because i figured it would just fall apart too.
The store is well organized and clean with lots of good selections and value pricing. Covid-19 precautions and guidelines are observed. The only downside is the tight aisles.
Many items lower that other retail stores. B.L. Brand items are better quality than before.Watch for inventory buyouts priced at a regular $ amount.Nice low priced furniture!
Really impressed how the manager Nick went above and beyond in a search for a item.Thats the things that keep people coming back,myself speaking.Great Job
Aaron who works in the furniture department was such a big help to me. Not only was he kind but he went out of his way for customer service! Helped me pick out my couch & chair & then I came back & bought a desk. My husband went there to make final payment on our furniture & said he really liked him too. Awesome, friendly & just a great guy. I wish everyone was like him!😊
I really like big lots...they have everything you need at discounted prices. I remembered seeing a ad talking about the furniture and the quality of it being really good. Not that I need furniture, but when I walked by that ad came to mind. So I turned around and looked, I must honesty say it is pretty nice. Oh, while Im talking about furniture, although I havent bought any. I do think they have the best yard furniture ever! Makes you wish you had a yard...Any who, go to Big Lots and get your shop on!!😉
Big Lots is truly the home of the deal! This one has generally friendly staff, as well. I saved on several things that Id been putting off buying.Food items (especially drinks) are much more affordable here and so are things like deodorant and body wash) and you can definitely save a lot on pots and pans, as well as electronic accessories and household items.Get on their email list and save!
This place has a variety of products at reasonable prices. Actually, it reminds me a lot of how Kmart used to be, minus all the clothes. Today I walked out of here with three pairs of sunglasses for $16. I regularly come here to get curtains and curtain rods, because I can get them so inexpensively. Their stock changes frequently and you can usually get some really good deals. Right now they have backyard pools at great prices (in line with Walmart pricing). A lot of things in the store are discounted beyond the price on the sticker.
Store it self from outside seems a bit unwelcoming once inside not much better. Ok im not here for that, so the items i came for was on sale and they had plenty of that item as well. The cashier that helped me was very attentive even with her being busy when we got up to the register. I say this in saying the other lady working was head down on her phone until she seen us recieve help then walked off. Good store for quick in, quick out with items to browse along the way.
I love Big Lots...I went to the 14 mile and Schoenher Road and it met all my expectations...lots of great deals..nicely organized..neat and clean and what a variety of day to day needs and then there is the Furniture and lots of GREAT Christmas items!...My Go To Holiday needs!!
Great deals if you can find what you want. They dont have a large selection of items. I always find great rugs. They do have many rugs, comforter sets, and other bathroom and kitchen things.
Its a good store, you can definitely find what your looking for and get it at a reasonable cost. However, the store is highly outdated. Some of the lanes are too narrow. This store can truly use a revamp. The checkout lady can also use a revamp....just a mono tone person!
Big lots has a lot of good things, but their prices are going up. Picked up a battery bank for cameras for church. It looks good and will me running it through some test next week we have revival week. Run two cameras and plug into battery as backup. Sorry pictures on other phone. But shocked to find Pepsi for $1.80 over last years prices. Not happening.
Wear a masks, not for Covid, but for the women that like to get up in the morning and put on 5 gallons of Perfume and walk around the store.
Always find something to buy. Very cute and reasonably priced seasonal decor.
I absolutely love coming here and seeing whats new. I like how theres an array of different things and how the seasonal section is a decent size as well.
0 stars, walked in and 3 associates were standing at the furniture counter and one at the cash register no one greeted us, just glared and continued doing nothing. We walked over to the furniture area and looked back at the counter and literally no body was there any more or even around and we wanted to inquire about some furniture. I’ve never seen anything like this in my life literally in a matter of seconds walking from the front entrance to the furniture area they all decided to disappear and not greet or help us. We had to hunt down someone and wait in line just to ask the cashier for help. Disgusting behavior, stop hiring just anyone.
So, the area 14 and Schoenherr, is not upscale. However, if youre on a budget or just like getting a good deal you need to check this place out. I scored big on bedding, skin care products, and snacks. Huge selection of products at deep discounts.
The big lots on 14 warren was horrible lots of product no restroom and tried to check out due to having to use the rest room and there were 20 people in line and one register open. Will not return
How do you rate this place? The items are either passed their expiration date or slightly weathered so how can you expect more from the employees. The items are fine; you can purchase non perishables to furniture. Most of the time you can find good values or items that were discontinued. I bought individual size mouthwash for 10 cents a piece or a package of floss for a quarter. Items like cereal may taste old. Recently i threw out a package of crackers and tuna as it wasnt appealing. With that said, the food out ways the bad
Store is nice, clean and well stocked. However, don’t call them to check if an item is in stock. When I called on 02/07/18 to check on a throw pillow, the store assistant who answered (by the way, she did not identify herself, but was extremely loud), said she didn’t have the time to check because there were over 30 feet of pillows to look at. I had a sku number so when she finally offered to check, we were disconnected! So yesterday after I drove over 30 miles to check myself, I was surprised at what I saw! All she had to do was look up from the service area and she would have instantly seen if the color I was looking for was there or not! That’s how close she was to the pillows! Talk about a useless and lazy salesgirl! Thank goodness the other locations don’t employ people like her! I hope one day she encounters a situation like this....whatever!
Good prices on everything is the store. Selection is limited though.
Use to be quite economical. Changing their store to look more up scale. Not sure it fits the mold.
I feel this place used to be better. It feels more like a furniture store now and the goods on sale feel like they are slightly more expensive than they should be.
I would have given them a 5 star if the shelves were full. I am loving the updated look and better shopability of the store!!
Bought a kitchen table at this store, when assembling chairs we where missing parts. Called the salesman and was not helpful at all, just didnt want to deal with it. Called the store on Dequinder and those people went out of there way to get us are parts and make sure we were happy with our purcase even though we didnt buy it there. This is the store we will go to now!
This is my story that I shopped all the time looking for unusual things and they always have unusual things for Christmas decorations sometime but specially for the spring and summer for your enjoyment outside
A nice mix of quality specialty foods in ethnic imported items that you dont see any other place.Well yeah you do if you go to Meijer and Kroger and pay too much But why would you want to do that ❓🤔
The updates look good, really cleaned the store up. Some good bargains and seasonal decor that wont cost a lot.
Store associates were very helpful. Wide selection of great pool/outdoor products. Store was neat and organized . When I called the store for stock check I was helped quickly.
Actually very nice for a discount store. Recent remodel makes it look neat and clean.
Big Lots is a great store!
They likely wont always have the items youre looking for, but youll likely make up for it by finding something you didnt even know you wanted. The prices are decent but not as cheap as one might think.
Great services and Employees.. have lots of mecherdaise that u will need... but I bought my 1st vanity here at big lots... and Im gonna say it is worth the price since I had a 20 dollar off coupon....
14 Mile and schoenherr. So yesterday Kevin went above and beyond in customer service! Today whoever the cashier was let me know there were only three people working and its going to be awhile for me to get assistance. (As if that is the consumers problem) then when she did come over she proceeded to ask me if the chairs were tied together. Why?... Am I supposed to pick up four chairs and carry them myself? She made me feel so uncomfortable that when I found my umbrella base of 29 lbs, I pushed it across the store to the cash register, on the floor. Her attitude was horrible! The gentleman who carried my chairs and umbrella base out to my vehicle was very helpful! She needs an attitude adjustment.
This location has been redone and they have added a lot more stuff. The inventory is good when you are looking for a bargain.
Enjoyable shopping day, not to crowded, but didnt have what I was looking for universal remote.
Nick in furniture is a creeper. If I return Ill make sure I have pepper spray readily available.
Cashier customer Service sucked at 15mile and Schoenerr location..First off location wasnt crowded at all and there was no sales associates on the floor for assistance and only one cadhier at the register who was no help at all..The Caucasian lady at the register looked and acted like she was having a terrible day and did not want to be at work at all...She kept staring out the window and her demeanor was all defensive..My daughter and I went to this location seeking a Gazebo which I had another Big lots call to make sure they had them in stock...Unfortunately the 15 gazebos they supposedly had were all gone..I asked the lady to check another location she didnt want to do that smh...Anyway long story short the cashier was no help at all but the stock guy Jeff was awesome he actually helped us choose another Gazebo to fit my budget and explained the aspects and durable quality of the gazebo material lol..and to top that off he put it in the car for us..Thats the only reason why i decided to spend my money was because of Jeffs enthusiasm..Overall Cashiers need to be retrained on customer sevice cause hers was terrible 06/03/18 and will I visit again...No...I will stick with my neughborhood Big Lots they are more welcoming..
Very patient cashiers.... Expecilly the boss lady
The customer services at this location and the glares at you are unprecedented. The side eyes as you enter the store of UNWANTED or WHY you here AURA. I FORGET each time I go there I remind myself why I DONT shop at that OR ANY BIG LOTS MORE LESS.SEGREGATION. LACK CUSTOMER ENGAGEMENT. STANDOFFISH TOWARDS THE BLACKS AND EXTREMELY CONDESCENDING. DAMN BIG LOTS. YOUR NEED A CLASS ON CULTUTE DIVERSITY.SIGNED 2020..BLACK RETAIL DISCRIMINATION OR DISRESPECT IS UNWAVERING DISAPPOINTING.
I couldnt find anything that I wanted that was the first usually when I come inside any big lot I can always find something that I want this particular day anything that I was looking for they didnt have it I was very surprised
No worries, I enjoy my time at Big lots Everything is good priced and the employees are very helpful
They updated this store its very nice
They had everything that we went for. The store was well organized and clean. Our cashier was super nice.
The man that helped us was the best, very kind, helpful and great attitude. Youre lucky to have him as an employee in the furniture dept.
Brighter and clean. Its always was but looks a little more brighter/ improved somehow.
Clean and neat store..Great customer service
Great Furniture Tech or Furniture Dept Manger. Very Knowledgeable staff membe that assisted me.
I love shopping at Big Lots. Great prices and good quality.
They not only returned a broken pool, but gave me information to other stores that had new ones to replace our broken one. :) great customer service
Went in here to get just a few things and they didnt have half of them. How do you not sell frito lays munchos? Or carry very few brand names. Alot of off brands.
Big Lots has a distribution deal with Paletas Mexico ice cream bars and Dads Root Beer, both really good and really cheap.
Great store. Very disorganized. But lots of great deals. If you have time to walk around and look at everything.
Had what I was shopping for. Checkout went fast with all lanes open.store was clean and not packed with people.
A new look for this store. Looks great. Nice displays. Pleasant staff.
I will return this store was stocked and had me ready to decorate my home. After my decluttering I will return to purchase items to start my decorationing process
They r remodeling, alot of shelves are empty. Employees not wearing masks and alot of customers werent either.
Love this store. Good deals, friendly helpful staff, great holiday and seasonal decorations, great furniture selection with layaway available for furniture and beds.
Everything is well organized. Shelves are clearly marked. Its clean and the staff is helpful. Even the parking lot is clean.
Over priced goods,to much furniture
Always find new seasonal items!
Everything you need in one stop. This is a great store. The staff are helpful and the prices are good. I would recommend.
Had everything I needed. Good store for just about anything including furniture
The makeover is amazing. Its such a higher quality store!
What can I say its Big lots we love it
Great store! Full of fall ideas and great bargains!! Every one of the clerks and cashiers go out of their way to assist you!
The aisles make it impossible to maneuver through out the store! *** since Covid they have widened the aisles making it easier.
My favorite place to shop but I wish they would hurry up and stock the shelves back up
Prices are now coming down.... customer herding still.... and they are hiring more people!! GOOD job guys!!! I love this place!!
They have really nice items.... The manager customer service need some improvement😠
You can get large spices for only $1.00Garlic, onions powder, pepper, sage ext.
Great service and great deals
Not impressed with the store the last few times. Counters too close you need to wait for your turn to go down an aisle with a cart.
Glad to still have one in the area. Although the prices are starting to even out with regular department stores for things. Miss the old Big Lots Odd Lots
Great deals
Great products for sale
Love their coffee. Always fun new decorating ideas for All seasons.
Clean nice store...not so much the employees though!
My mother forgot a bag there, 2 weeks later we went back no problem full refund. Thank you, mgmt
They had everything I needed. Their prices are great and the cashiers customer service skills were excellent.
Prices are great but old ladies working always make you feel like youre a bother.
Store really clean and neat dont see the bargain that I use to get
Good customer service. Love when they give coupons.
Love the new update they did to the store! Looks much better!
Great variety of products at a good price very friendly people working there a great place to shop in Sterling Heights Michigan .
Excellent staff been going there for years always with new items never lacking in produce
Yay I spent more than intended but the store is kept tidy and the staff are super friendly and nice
Excellent selection great prices nice staff cute furniture no credit needed safe parking clean store
Everything was great except they dont have a handicap buggy so I had to walk with a shopping cart really slow
Went there to get a few basics . Only two employees in the entire store, and one them was cashier. So no help on the floor. Many outs.
The cashiers were very helpful and kind
Enjoyed my shopping experience!!! This storr had most of what I was looking for in comparison to Roseville and Warren 10 Mile location
Always has a interesting scent when you walk-in. However, I still love this store.
Love this place. Its my retail therapy!
The prices are definitely better than any other store Ive been to.
Well stocked with everything to decorate your home!!! Furniture too!
Most of the workers are friendly and helpful. Good place to get cheap stuff.
Decent deal but a run around having to go to another store and manager having an attitude
I dont like the way the store is arranged right now its very cramped
Great customer service! Excited to put a couch and mattress set on layaway
They have we too much in that store you can barely walk with a cart.. I said screw it and left
I love this big lots! Very clean and organized. Great prices also. 👍
Was busy so they opened up a new lane pretty quick. Good customer service.
Low inventory, nice cashiers.
The store is in pretty good shape these days compared to how it has been in the past.
They seem to get better and better with products. And very reasonably priced for the products that they do have.
Great place to find bargains and the staff is awesome, one of my fave places to shop! The rewards are fantastic!
Things need pricing but clean and nice people working there cashers very nice..
Fun store clean nice staff odds and ends- furniture to snacks to shampoo...
Always get what I want at the price I want. Clean, friendly staff, ample parking.
Its okay. People working there are not very helpful.
Very clean and always has new products and good prices !!!
They should add more people in the store to make the check out faster
Had more inventory than other Big Lots in the area. Staff is friendly and helpful
Doesnt have as perishable items as it use to, but its clean and much more organized. Just wish it hadnt food items.
The store was fully stocked
Had what I was looking for. They always have such pretty Christmas decor too.
It was nice clean not enough employees if youre looking for help
Great discount store! Clean and friendly!
Love this place. Good prices, cool variety, cool cashiers
Very Clean .Nice Cashier .
Love this store. Lots of selection at great prices.
Great theyre prepared for Christmas, good prices
Clean and stocked and service is great
Love the new remodel! Clean and well stocked
Neat, stock up well. Customer service is nice
A nice place to shop for a few bargains. Would be nice if it was bigger.
Great Big Lots! Now my go to store!
Great product choices with matching prices
Great service and the manager is so sweet jodi
Its wonderful. Go in for two things and come out with 20. Always find cool interesting things.
So Happy I was Approved for Nice Rental Payment’s $$$$ Love 💕 Big Lots! Yay 😁
Love this store always have great deals.
Great prices and selection.
Very friendly staff. A woman named Amanda was very nice and helpful to me.
Out of items we needed. Had to go elsewhere . Not GOOD
The store itself has lots to choose from and always new items. Unfortunately the sales associates not to friendly.
Good prices but big lot rewards are a pain to try to use.
Used to be a good place to get deals not anymore
They have a lot of things to pick from and the service is good.
Very clean, organized, stocked!
One of my favorite places to shop for little shopping.
Always a good experience. So many bargains if you take the time to look.
Great prices, fun store and wonderful employees.
The store has odd and end things.
I love the new updates in this store
Not quite what i expected but they did have somethings i wanted
Its Big Lots, it is a clean well kept store, with plenty of help.
Alot of good items at great prices.
Helpful, and friendly staff with great value items
The staff is very pleasant and helpful!
I always miss the coupons sales because they email them instead of uploading them to your card.
Awesome deals Im here once a week!!!
Good prices huge selection clothes furniture food u name it
Theres no hate for this establishment.
There were a lot of empty shelves, maybe die to COVID-19
Very helpful staff and super convenient.
Very nice and helpful staff Thank you all and have a Merry Christmas
Love the prices along with the quality unique finds.
Great prices! Wide variety of things.
Have about all you need garden tools are a good value
Love big lots alot of good sales
Friendly and found some great deals
They have really nice Christmas decor!
Had the item that we were looking for, but only on display. Found one like it at another store
Been going here for 25 years. I have many many items in my home that came from Big Lots!
It was fine. The girl at front was quick.
Good prices. Shelves close together makes it tight.
Total reviews rating 4.2
199 Reviews for Big Lots 2023:
Review №1
2022-06-05Enjoyed shopping at big lot again. The cashier we had was polite and informative. He thanked us for coming and told us to have a nice day and hope to see us again. We will be back
Review №2
2022-01-29I came here to pick up hairspray that was in stock when I checked on line and could not find it so I asked a girl in the next isle that was loading shelves for help. She came over and explained how they just changed the design of the label and showed me the new correct cans I was looking for. What a great help because I was ready to walk out of the store empty handed. I wish I knew her name but she told me she has been working in the same isle for 20 years. I would like to thank her for her help.
Review №3
2022-03-24Store is ALWAYS clean and well organized. Majority of employees are friendly and willing to help. The maze to walk through to get checked out is another story. I personally do not like it as it is mainly an impulse area to encourage customers to spend more. Have shopped at other Big Lots stores and this one, by far, is the cleanest, most stocked and well organized I have seen. Could we stop making the aisles narrower and more cluttered??
Review №4
2022-03-28I am a regular here and have been for 4 yrs. Megan the manager is AMAZING and her employees are all well trained! They go above and beyond to take care of there customers! Thank you for your service!
Review №5
2022-06-13Good prices especially on toilet paper and paper towels. Generally good prices on everything. Nice employees as well.
Review №6
2022-05-09I went to look for a recliner for my husband and took someone that works at the store forever to assist me about information I had. I just walked out, will go back when I have time to wait and get assistance. Thank you
Review №7
2022-04-16Store was clear and not too long of a wait in line. Had to ask where something was and girl was very helpful
Review №8
2021-08-03Whoa! Ive been going to the same Big Lots since I moved here from KY., because it was so close to me. But holy smokes, this store is literally packed FULL of stock! I saw things Id never seen before at the other store. Totally wowed by the upkeep of the shelves, and cleanliness of the store. The staff were really friendly. Not too much else around that area, but Ill be going back. I cant wait to see what its like during the holidays! 🎃🎄🦃
Review №9
2022-03-13Great place to shop with a lot of items you dont see anywhere else for the price!
Review №10
2022-01-03They had what I ordered but when I went to do curbside...I was told I needed to come in for it or wait until someone was able to help me. It could be a long while. Dont advertise something you cant follow through.