Kerbside pickup
Yes
Big Lots in Westland
Categories
Location on the map
Westland, Wayne County, Michigan, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
SNAP/EBT
Yes
Phone: +1 734-326-5608
Site: https://local.biglots.com/mi/wes...
Site: https://local.biglots.com/mi/wes...
Opening hours
- Monday:9AM–9PM
- Tuesday:9AM–9PM
- Wednesday:9AM–9PM
- Thursday:9AM–9PM
- Friday:9AM–9PM
- Saturday:9AM–9PM
- Sunday:9AM–9PM
Big Lots in other cities:
Comments (199)
This is a pretty typical Big Lots. Perhaps a little better selection than most other Big Lots locations
This is the worst set up of a store Ive ever seen. Nothing is where it should be. Hair products are all over the place, bedding and other bedroom items are everywhere, the aisles are narrow and the furniture is in the middle of the store so you trip over it, and if someone is coming your way, you have to go around the furniture and its all situated in a haphazard way and you cant get through easily. It used to be an organized store, but now, not at all. And, they arent putting prices on a lot of things, or are there any signs saying what the price is. I went to get a plastic bin and they are all over the store. Same thing, some at the east end and some at the west end and some in the middle! I get a headache shopping there because of the mess its in. And, the cashiers have their backs to the parking lot! If someone were to lose control of their car, those people would be toast. Ive written to corporate a few times, but apparently, they dont care. The store on Plymouth Road is wonderful, easy to get around and organized. The Westland store should be set up like that one.
Its always clean a little short staffed but worth the visit .
Had not been there in a while. When did it turn into a furniture store? All the usual stuff was there. Found what I was looking for, at a great price.
Friendly and helpful workers. Had everything I wanted and needed in stock. Clean and well lit inside. My only complaint was the parking lot, but I suppose thats not the stores problem. Its the owners of the shopping centers. They should be told they need more or better lighting there, as I was a bit nervous going out there alone at night.
I called with a question and I didn’t even get the entire question out and she was rude and rushing me off the phone.I had to even ask hello are you still there. It would have been the first time ordering and picking up at store but now at least not at Westland store I will continue ordering online. It’s approx 3:30 pm 3/2 and they need a more personable person to answer their phones maybe. Then I was waiting on hold for manager and she left me on hold so long I had to hang up. I was in customer service, she should have followed up when manager didn’t pick up , CUSTOMER SERVICE WAS TERRIBLE AND THIS WAS JUST ON THE PHONE, I don’t want to find out how she acts in person.
Wonderful experience today! Everything I went for was in stock and pretty easy to find. Just when I thought I was done, an employee showed me where some bedding sets were that were just marked 50% off of the already 50% price!! Special shout out for looking out!! 😉
Nicest employees. Always helpful.
Everyone was very nice but it was three register and three people at the registers. There were only one person ringing up everybodys things and she was very slow and wanted to talk to you instead of do her job.
Good deals on the 20% discount.
The stores are looking better than a few years ago, better lighting and new displays Good selection of discount products, great buys when you use the rewards card.
Ordered an umbrella last one. Darren (I believe) helped bring the umbrella out and load it. Super nice store. Everyones working hard. Will go back
Good selection and great prices! I wish customers would be more considerate and leave things how they found them instead of trashing the place. To Cashier was friendly and helpful!
Seems over priced since the remodel, it looks nice but Im not sure how safe (legal?) what theyre doing is during this pandemic.They have blocked one door off completely with the repositioning of the cash registers, so everyone has to enter and exit through one small door.I do not like that at all.
Disappointed. They had an item in store but couldnt look in the warehouse because its so disorganized. But was told if I order it online I can come back again and pick up tomorrow because theyll have to go find it... Really 🙄🙄
To the gentleman who Is young n handsome. You know who you are thankyou For the suggestions and courteous ability to try and accomodate by Cking on the items not stocked better luck next tim?. But I wish Items could scan to know if available so much but little stock.. Dream weaver hazards as if waste of times Ur efforts noticably be hopefully next time 👍 ☘️🌄 Great day still thanx
The store is getting very cluttered. And the employees dont seem like they enjoy working there. I had a cashier complaint about her not getting a lunch break but the manager were taking cigarette breaks and it was only 2 workers in the whole store. I couldnt find the item that I went in the store for and there was no one to help.
They staff is friendly enough for having their computers and scan guns jacked up and they have some really great deals. Good luck getting their app to work for putting in your receipts ....
You can find any and everything for the interior and exterior of your home for reasonable prices. Often had great sales and discount events. If you see something you want, you better get it...its not often they repeat the same itemsdesigners. Customer service has gotten better over the past few years as well as their online options. Frozen foods, can goods, non perishable, body wash/soap detergent, very nice photo selection and decor, clothing is limited however
Just left this location. I’m appalled that one of your a cashiers was so worried about the fact that I didn’t put a mask on my 2 year old, she couldn’t even remember what she had rang up and what she didn’t. And also added on an extra 10 minutes to the line wait time instead of just scanning our stuff so we could be on our way. Obviously she was wearing a mask so she shouldn’t be worried about my children not wearing masks - but that’s beside the point. It’s not in her job description to tell my husband and I how to parent in public. Extremely disappointed. Just because everyone else feeds into the media’s nonsense and fear mongering doesn’t mean we do.
I love this location. The store is always well stocked, the employees are very kind and the store is always clean and organized. They also keep the lines down. I definitely recommend this location.
Great deals always!
I went here on my lunch break. When I went to check out, there was one line open with about 5 people waiting. A second line opened and a few people moved to the other line. So, after waiting maybe 5 minutes in line, it was my turn. When I got up there the scanner didnt work. The cashier messed with it for probably about 5 minutes trying to fix it. She was extremely apologetic and nice about it. She called her manager over, who even over the speaker seemed very annoyed that she was bothering him. He eventually comes over (probably at least another 5 minute wait), and she tells him whats going on. He treats her like she did something wrong and shouldnt have bothered him. He doesnt even look at me, let alone say anything to me or apologize to me for the inconvenience. Finally, the cashier decides to move me to the other register. But, I still had to wait for everyone in that line to be checked out first. Unfortunately, the person I was behind (who was behind me in line originally) was returning something. The other cashier tried to do the return, but had to call the manager back. At that point, I couldnt wait anymore and had to leave. Very disappointed in this store and this manager.
They have one of a kind food items are cheap but you have to Beware of the sell-by date some of the stuff is outdated and some will be coming dated within a month or two so make sure you check. as for grocery items I get. the same thing at the grocery store with a coupon cheaper but the employees there were super nice. They have quite a selection of furniture if youre just looking for something to use for a few years its great prices are pretty good
I called and spoke to an associate, who checked with another associate, that I could bring an online purchase in for an even exchange for which they would place the order and it would be sent to my house. I confirmed that specifically. I go all the way over to the store, wait in line (while they refuse to enforce the mask order, the cashier I got wasnt even wearing hers), only for the manager to tell me they wouldnt do that for me. He said he was sorry I was told that but there was nothing he could do. Maybe actually train your staff who already look absolutely miserable as it is?
We had a fantastic shopping experience in Big Lots Westland store. Jason, in the furniture department was so friendly and helpful to us. Thanks for making our shopping experience both easy and pleasurable. 5 stars Big Lots youve done it again! *****
Awesome place. My wife and I had the pleasure to see a lady sporting a tube top and a large belly in December when it was 28° outside! Cant beat that.
If I was going to pay over $2000 dollars for furniture I would have went to gardner white. The guy is very pushy is signing the contract, and didnt give any information on interest rates while pushing you to sign it. He very high energy and will take advantage of the right people.
I buy all my watches there. Also went to 9 stores when my toaster died. there it was on shelf with a good price. Very good store.
Got a new dresser there today! Great value and great price
Standing in line today waiting like everyone else, while a lady at the front of the line is checking out while having a conversation on her phone. After a minute or so the cashier asks her if she could, and the lady turns to her and says, Ill be with you in a minute. The line is growing and she steps off to the side to have a private conversation very loudly while the rest of us are waiting. After a few more minutes I finally decide to raise my voice to hurry the conversation along and the service manager for the store, I believe thats what she was, tells me, no,no,no I will not have rude customers in my store and she has the right to stand at the front of the line holding everyone else up as long as she wants! Thats the problem with people today, they think they can inconvenience everyone else as long as they want because the world revolves around them? If she wants to talk on her phone and still take care of business thats fine. If she is going to be rude expect to be reprimanded. As far as the service rep lady, boy you were wrong. You lost a long time customer for sticking up for the person that was in the wrong. Just go ask the cashier who was trying to get the lady to pay attention to finishing up her order. And maybe put up signs that say, hang up your phone before you check out as a consideration to other customers who may not have all the time in the world like you do.
This location was clean. They had a notice in front and in store to remind customers entering and inside that they are abiding by the Governors orders. They have a great selection of products and theyre customer service was awesome
Good visit...except for the woman with her boyfriend and 2 kids...no mask and wanting to pick a fight in the parking lot over being told how rude they were. Had her buggy pushed against us in the store.
Large store. So many things inside. Interesting stuff to look at. I love that they have furniture. I love that they have so much stuff for the home. Im not a huge fan of the snack isle. A lot of the snacks Ive never heard of before. Ive purchased throw pillows and curtains from here. Curtain rods and furniture. From A - Z Ive probably purchased it.
Lease it today. Must have a debit card from your bank. 30.00 in your Account and u on your ways. Friendly Staff and Good deal through out the Store. Clearance item... makeup 1.75 good deal the good makeup alsoBut Budget first.
This is my main go to Big Lots. People here are always friendly and helpful. Big Big Lots is what Big Lots is so I guess theres no complaining about what is or is not here. Often can find things that I cant find elsewhere at great prices. Wish they stock some of them all the time.
Absolutely great experience, their was some confusion on a couple of sales that were occurring today, and the manager was extremely helpful and honored one of the items that was not properly ringing up, where most other stores would of told you to bad get lost. Ill definitely be a return customer.
It was ok, not to many customers. But I found what I looking for. The only problem I had was that tge mens bathroom was out of order, I hate that.
The store was poorly stocked. Their store was also very dimly lit. There were a lot of items that were out of place and you ended up finding them in a totally different department. The employees were not available to assist you and when we did find an employee he told us that we had to search throughout the store in order to find what we were looking for if it was not where it was supposed to be stopped. This was a very poor shopping experience and it is not very likely that I will be returning to this store.
Seems like the prices are slowly creeping up in this place. Ive been going there for many yearsBut I still go there and I went there today and got a double insulated bottle for my mountain bike. Will be watching
I have been to this store many times. It is Big Lots and if you do not know it is a discount store. Lots of stuff and plenty of people shopping today 12/14/2018. The line to cash out was long, of course. Great place. It is what it is. I love it.
This Big Lots is revamped and beautiful. New items and great prices. I was very impressed with the new looks and upgrades. Big Lots has come back.
No good for Customer serviceManager walks around rude and lines go as far as furniture dept 2 registers open with at 14 people with carts in line.Store is always dirt since remodel its a disgrace to the neighborhood
Great place to shop,very good prices, employees very helpful,and very nice atmosphere!
I havent been to Big Lots in a couple of years. I was pretty surprised at the prices when I could find the prices. There was so many items Not priced. Seems to Me they were pricing things as if they are now Kmart. Im alittle disappointed.
Customer service is iffy at times. Nothing more annoying than waiting for cashiers to finish socializing before youre even acknowledged. Good deals at times otherwise.
The customer service is horrible & the store is more often than not in shambles. There is never enough check out lanes open, especially on the weekends. It shows that the employees hate their jobs. Go to the Big Lots on Plymouth & Middlebelt for better service, cleaner store & more options.
Great place. They have a lot of great buys here but the lines are always to long. even on slower days it still seems to take a long time to cash out
Great place for odds n ends. Make sure to go when they have 20% off. Their rewards card gets you monthly additional discounts.The entrance off of Ford road is kinda of hidden, so if you miss it, just round the corner, and you can enter that way too.
Always something new to find at Big Lots. Their Christmas decor this year was fabulous. They had multiple aisles of matchy matchy table runners, tree skirts, ornaments, stockings... whether you wanted silver/blue/white, red/green, farmhouse style, or something else. They had a huge selection of the giant candy (Whitmans, Reeces) and regular candy (Ghirardelli, M&Ms). Everyday items include hair care, personal hygiene, socks, and food stuffs (including a 5# bag of gummy bears), dog/cat items toys, bedding, household items, and furniture.
I love Big Lots the store was clean staff was friendly and courteous I got what I needed at a great price this is a good place to go do your Christmas shopping I highly recommend it
I bought a dog bed that head threads hanging from it I asked the manager if he will be so kind as to give me a discount and he did 20%. I especially like the variety of awesome household items hear a big lot for reasonable prices check it out youll be glad you did!
Helpful management. Jerry has helped me last two days to get my furniture I wanted and even discounts offered to me. I will be returning.Only Bad is not enough to look through at the time as far as picture frames, and wall decor but Im sure they will be better times to come.
Love the new place!
Good store. Decent products. Good for something quick til you get something better. The employees suck. 90% of them have no idea what theyre doing and have little interest in helping customers.
They have almost everything you need for your home from plates,small appliances,indoor and outdoor furniture, garden supplies curtains, cleaning and cooking supplies and every thing in between ,the stores are well organized, and very clean, the only problem is that they are a bit pricey, I mean more expensive than Macys, Marshall or TJmaxx...really if they lower their prices they would definitely have a lot more business
Shelves were wiped of Christmas decor. But the staff is always friendly a d i never have issues shopping here.
Very clean store with lots of great deals. The staff is always extremely friendly and goes out of their way to help. They always have excellent holiday decorations too.
Lots of items to choose from. Easy access in and out of the store. Staff was helpful in moving boxes out of the way. Prices on many items higher than you would think at a discount store. Many items similar to Dollar Stores but priced higher.
Had issue with end table we bought and they gave us needed parts from the display unit. Doesnt say much about the original packaging and furniture piece we bought, but a lot about how the store tried and succeeded in making it right again. Thanks guys!
This is a great place to go shopping for everyday things you need. i have been shopping at this store for years. i think big lots has some of the best deals on your house hold products. this store tends to always have the things i need in stock.
Hit or miss on organized shelves but manager is super helpful and always finds what i need when i ask for.
They have some good values. Pay attention to the package size of what you are buying. It is usually smaller than what you will find at other discount stores. Also some products are from other countries
U live Big Lots! It has such a variety of things! The selection varies month by month but items are very reasonably priced! Lower than a regular store. They have groceries as well as household items and outdoor furniture!
The associate was very helpful with putting my purchase in my car. I purchased a bookcase and it was to heavy for me to lift.
This is in an area that has a good selection of shopping, and this store keeps up with its neighbors. This store has everything except the larger furniture department, but even the one thats here is very good. I love that there is a blend of the more specialty items (jalapeño ketchup), school supplies, seasonal, household supplies (laundry, storage, etc), as well as furniture. Easy access from Ford Road or Wayne Road.
Clean and organized. Big shelf of discount items in the back. Have been a customer a long time, but the prices seem to keep going up a bit more than they used to.
Only been there one time and I was trying to buy set of plates but there was no price on the box... Waited 20 minutes for a manager only to have her say sorry I cant find a price on this item..
Love big lot . I wish the manager had enough employees to stock the shift
Havent been there in awhile, but today I went there and they over price on a lot of stuff.
Extremely helpful staffI called t/store looking for an item & actually spoke to a real life personAnyway, they had t/item...& overall very good experience
Always interesting to see what products they have on the shelves. Only negative is always the checkout. Today, one had no change, one had no bags and had to wait for manager to clear the screen.
They have cheap cleaning products. They have a large variety of bath and body products. The snack isle is pretty interesting you never know what you will find.
We needed to kill some time so we went shopping and found some things for a good price. The cashier was very friendly and helpful. This is a good store with lots of good things.
I gave it five stars because the location was very convenient for me close to my home. I did not know the store was this close to my location, staff was friendly and the store was very clean ... And my my my Love the prices!!!
The employees here are rude and unfocused.They socialize before tending to assist you. And the cashiers are very confusing because everyone is just all over the place. Never coming back here again. Unbelievable.
Great deals. Lots of speciality goods you cant find anywhere. The hours are good and location is far from from most shopping plazas. Found items cheaper than Walmart.
Placed an order online said it would be about 2 hours, was about 30 mins. Ladies at the check out where just wonderful.
Ladies in this store are always nice and friendly. Store remodel looks good.
I went to Big Lots to purchase a few items, like jewelery and sad to say most of the jewelery had pieces missing to where I did not purchase them. Like only one earring, the other missing or a bracelet that was missing some items on it.
They have a lot of nice things. And a big variety of things.
Shelves were pretty empty. Had a hard time finding items I was looking for.
I can usually find what Im looking for, but lately their stock of home decor and essentials are always depleted. Bummer!
Always a nice and tidy store with great staff. I find the store relaxing when im on a shopping binge😜
Today the cashier I had was awesome! It was not crowded and there was a lot of parking available. Food selection is big and reasonably priced.
They only had one cashier working and did not call another cashier to help until there were almost 10 people in line. Some employees were rude and blocked aisle off while they were stocking shelves.
Great prices, great value. This place never disappoints, and I always come out with more than I intended to buy lol.
Its typical Big Lots atmosphere whereas items are everywhere and its not the cleanest HOWEVER its less traveled by people because of the location so it makes going there all to the good.
Good place to shop great service Had a lot of stuff I need it
They always have what i NEED and what i WANT in stock. They also have the stuff you just get just because its at a good price.
Good selection of stuff at prices that make Wal-Mart look like target
Some of the employees try to go on break when the line gets too long. The store is in good enough order. Things were easy to find.
Wish they had better artificial christmas trees 🎅
I love Big Lots. I can find what I need in store, or I can order on line.
Thought I purchased the boom box online ended up being in the store, got it today.
This particular store was gross. There was stuff everywhere. Nothing was organized or cleaned up. Cashier was very nice. Very dirty store.
It is a Big Lots. The was a long line to check out and only 2 clerks.
Theyre in the middle of remodeling and I could not find anything I needed. Im sure it will get better but I wont be going for a while
I like the new layout of the store! Friendly staff and good customer service!!
Wait time wasnt bad. Very nice cashier
Great place to shop. Good deals! Lots to choose from and easy in and out.
Great Store! I knew what I wanted. I asked a question, picked up my item and was out of the store in 10 minutes!
Extremely nice cashiers, go out of their way to help you! I would definitely recommend going here...
Fun trip and actually found some good deals on stuff I wanted!
You can find some good deals have to walk around but nice store
I like coming here for discounts and they have food that you cannot find anywhere else. I love this place
I when to Big lots on Ford rd in Westland , I look at the sale paper and it said that they had fam , I get there and all they had was two , not what I wanted ,
Store remodel... Good layout - well organized. Associates very helpful... Clean restrooms
Bought a mattress here for my son. Twin size. He loves it under 100 dollars. What a bargain
Pretty good visit there aisles bye furniture are basically impossible to push carts bye.
Christina and Terri were great. Very knowledgeable and kind.
Low prices. Messy displays. Cashiers are oblivious to the line growing at the checkout.
Big lots in Westland its the bomb I visited at least two three times a month to check out whats new in stock!!
Closet location to me. Not bad. An upgrade to the interior and 2 cashiers at all times would be great!
The store is great. They even have Halloween stuff already
They were very helpful even though they didnt have the things I wanted But great personalities
Great store and friendly staff. Very affordable pricing. I love this place.
Nice pricing and non-name brands that are good...staff very nice and able to help locate stuff for you... keep up the good work...😎
Its another store where you have to have exact change if youre paying by cash.
They were helpful and the items I needed were in stock.
Great customer service and nice cheap products.
The staff is mediocre at best, store looks sloppy. Neighborhood is slightly sketchy. Plenty of stock on hand. Its a discount store dont go in expecting much and your ok.
Longest line ever and nobody knows what theyre doing at the cash register
Staff was very friendly and helpful. Quite a pleasant shopping experience.
Neat and clean. Smiling Staff. Found the tables I wanted at a Good on Sale price.
Good prices. Doesnt always have what were looking for.
Its a Big Lots but organized nicely. Employees are kind and happy to serve.
Good deal through out the StoreGo check them out todaybut Budget first
Slow needs more cashiers crew has big time attitude manager needs more customer servi2 training
The store looks like it is being remodeled but I was able to find what I needed
Its Big Lots... You get what you get. But, our cashier was very nice and friendly.
Check out no matter what is always a very slow process. The cashiers are fine friendly enough.
Big Lots were great, had lots of sales .Friendly and helpful Staffs. Had a good evening shopping at Big Lots.
The store was nice and neat, the only thing was the prices were not visible on a lot of items.
Luv this store has everything!
Alot of people dont care for these type of stores but when your on a budget it works for us.
Used to be actual close out prices back in the day, now its over priced junk pretending to be a close out store. Just go to Target. You wont find much of a price difference here. Not worth the time.
This is a good store with all ur needs and the prices? You cant beat them
Was in the 1 in Livonia, didnt have what I wanted. Said couldnt sell me the floor model.
It was good they had exactly what we wanted very reasonable price
I got an amazing deal!! I got to use a coupon with the sale. I saved like 200 dollars!
Good selection But on their floor model clearance items, I should set price if damaged.
Its a good place to find random items at great prices. I like to buy snacks here.
Store is nice and clean and all the people were very polite
Potentially a good store but unfortunately empty right now
Big lots is ok, but they never have enough carpet or throw rugs. It always looks picked over and only a few.
I love it here at big lots great customer service here. Good job!
Okay..staff was nice..only more organization needed..but what BIG LOTS DOESNT NEED MORE ORGANIZATION?!😂😂😤LOL! GOOD JOB STILL!
I wish you hadnt closed so many stores.
Good place to find some items that u use everyday at a good price.
The cashiers were extra helpful. My experience today was great👍👍👍
Cant believe the variety of things they sell.plus they always have items on clearance.
Thle Sales are nice customer service good the best for quick shopping trips
Like the furniture they have there now
Employees are very helpful and the store is very well organized and clean.
As far as Big Lots go the store is pretty organized and clean lots of neat stuff to buy
Employees were helpful, service was good. We were in & out. Thank you!
Staff all rude I like the store
Good selection of products. Clean, bright well stocked shelves.
Great Staff Clean Store. Bring the whole family.👩👩👧👧 And Budget first Save Some for a rainy day.🍫👠📿
Joyce was so nice too us. # 1814 store in Westland Much. TUVM
Love the prices and the products, but sometimes the store is in disarray. (from customers not putting things back)
Love this store, the cashiers are always so nicer
This store is old but the staff are quick even when its busy. Please remodel this store
Love love this store so much too look at .
Very friendly cashier and staff. Was clean, and not crazy for black friday shopping.
Pretty good place helped me out and they were nice for the most part.
Big Lots is an interesting store but everything is on the low end of quality
Its OK for some items, not as good compared to past years
Always good deals especially on friends and family weekends.
Great store
Prices in comparison to other stores have gone up. Some items in Walmart are either cheaper or same price here.
Stocking every time i come in,hard to get around the stock people.
I love shopping Big lots. Good deals
Pretty decent price for name brand items. Fair prices as well.
Great products prices and staff safe parking clean restrooms
I found the sheets that I wanted for a long time I also found that big lots was very clean and make me want to come back
Interesting items great prices on many items!
No complains! Clean, friendly staff. Good prices!
Rude people, a lot of picked through gifts, and not a lot of help around
Good store, friendly people. Not much for your pets.
Good discounts, just need more organization of merchandise.
Big Lots has a lot of cute things for spring.
Big Lots was great store. Lots of Great deals
I didnt like how they have the furniture in the middle of the store with a pressure salesman
Big lots is a great store great prices.. Always clean n nice ppl
This place is fabulous... I love it.. Warren P is the best... Thank you
Great place to shop..lots of markdowns and good for housewares and furniture
Store was empty nothing to shop for a waist of time going in there
Total reviews rating 4.1
199 Reviews for Big Lots 2023:
Review №1
2022-05-14Our son just moved into his new place and he needed a new couch. We talked with Will in furniture and even though we didn’t find the couch he picked out at that store, Will went above and beyond to find it at another location. We throughly enjoyed taking with him and all the help he gave us. We will definitely come back and shop with them again. Great job 👏!!!
Review №2
2022-06-13Biglots was a pleasant surprise! Theyve always had things that are gems in stock but they upped their game. Nice patio sets and furniture.
Review №3
2022-07-08Bought a dress at Westland store, Wayne rd. I dont know I got of the store, was a blackmagnet on dress. Went back to return and exchange because there is a hole in dress alra
Review №4
2022-06-25The employees were courteous and helpful in finding items. The store was clean and well stocked.
Review №5
2017-09-28Staff is engaged, hardworking and customer service focused. The store is kept in order even during seasonal rush. Their prices are reasonable and quality is high. I really like the delicacies they feature.
Review №6
2022-03-06Update: wife still smiling after recent visit. legend says taking the wifey here will extend your marriage by 7 years perhaps longer if you encourage some splurging. Go get em boys. ;) Old review: wife went in and came out with a smile. She bought some furniture. That smile cost me $650. That smile was well worth more than that. Got a sale price in wife smiles. Thanks Big Lots!
Review №7
2022-06-25I love shopping at Big Lots .. today was a bad situation as it was very hard to manipulate through the store as the aisles were full of stock sitting on the floor where customers had a difficult time manvuering to shop .. rearranging the floor plan has been frustrating and no sales person to direct you .. maybe next time I shop there it will be more organized..
Review №8
2022-07-09Great place, wonderful values, so glad we have this store in Westland!
Review №9
2021-11-12Terri was who took care of my check out. She was friendly and genuinely wanted to ensure I found everything that I was looking for. She made sure I had an extra receipt since I had purchased a few gifts. The store was well taken care of with a set up that made it easy to find what I was looking for. I found the store to be clean and well stocked. I look forward to visiting this location again.
Review №10
2022-04-05One cashier and the other employees stand around while customers wait in line,big lot may have good prices but trying to check out is not worth the wait ,go to walmart