BIGGBY COFFEE in Macomb
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Macomb, Macomb County, Michigan, US
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Site: https://www.biggby.com/brothers-...
- Monday:6AM–8PM
- Tuesday:6AM–8PM
- Wednesday:6AM–8PM
- Thursday:6AM–8PM
- Friday:6AM–8PM
- Saturday:6AM–8PM
- Sunday:7AM–8PM
BIGGBY COFFEE in other cities:
Very disappointed. With all thats going on health wise. I ordered via Doordash two iced coffees. To only have it brought to my house completely uncovered and the mouth holes on the cup uncovered. Please if youre going to send product out through delivery services please cover the product up to help keep everyone safe. Thats my last time ordering coffee through delivery services here,Even McDonalds cover up there coffees, if they can do it,so can you
The service is awful, it takes at least 5-7 mins to get a coffee. I waited in the drive thru for a long time to get a bagel sandwich and a coffee. They took my money then I finally got my coffee then it was another 5-7 minutes for my bagel. I said I wanted my money back on the bagel and to cancel it and she said she didnt know how. Train your staff to be more efficient. I do not recommend this place. Hall Road, Clinton Township
They are THE BEST Biggy on the East Side. I go there every day to get my coffee. The baristas there are the friendliest folks I have ever met. Mary and Katie ROCK! Way better than tropical smoothie nearby! Little birdie tells me they will have ice cream too! Best owners ever! Feeling the love every day ❤❤❤❤❤
Literally everyday I go there for a bagel (I work in the same plaza) and they neglect to take my order seriously. I ask for double cream cheese so I dont have to choke down a dry bagel, and they cant be bothered to do what I ask. Terrible customer service from someone whose been in the field for 15 years.
Best mocha Ive had in a long time! The barista who made my drink yesterday afternoon was great! She was very friendly and made an amazing drink. Biggby drinks can be mild and sweet so I always ask for extra espresso. My drink was perfect. I could actually taste the espresso which was a pleasant suprise from Biggby. I highly recommend this location!
It was one of THOSE mornings... but salvation was on its way in the form of an extra-espresso shot frozen delight... when the beautiful, condensation-beaded cup slipped through my fingers and splattered the deliciousness down my car door and onto the pavement. I stared in disbelief. Thank goodness for the super-friendly, super-fast barista serving me. I had a replacement caffeine crutch in no time, with a smile and a laugh about those kind of mornings.
This is my favorite coffee place in the world.I hit the drive thru almost every day and its the best part of my morning. EVERY SINGLE EMPLOYEE Ive encountered has been so sweet and happy. This is one drive thru where I top every time becayse yall really brighten my morning. The coffee is the best tasting I can think ofI wake up every single morning craving a caffe latte made with cream. Every. Single. Morning.
I love this location! Whoever talks about their customer service being bad must not be a very good people person, and or doesnt see their own attitude. Ive been coming here for two years and have gotten service from every worker, they go above and beyond. Great place to study and talk. The owner is Awesome!! I will be coming here for the foreseeable future.
I love the coffee, did I say love, love, love. This particular visit we went in for nitrogen ice cream, ....what a cool experience! We had cookies n cream and dragons breath...see pictures details breath will come out of your mouth and nose. A must try. Not all Biggby offer nitro... this is at hall rd and romeo plank....Macomb twp
The drink selection is awesome, and theres books and kids games at this location. The only reason for 4 stars was the price. Magic milk, tall bantha freeze, and medium leia latte were $12.90. Yikes.But well-themed for force friday (May 4 = may the fourth be with you = force friday). To complete the theme, Rogue One was playing on the TV.
Really enjoy going to Biggby. Great selection of beverages and everything is very tasty. Had almost everything from the menu at Biggby and have never been disappointed. Owners of the specific location are very pleasant to deal with and customer satisfaction is a high priority.
I love Beaners coffee. They changed their name to Biggby which is really stupid because some politically correct moron... Probably Peter S..... Complained that Beaner were Mexicans that crossed over the border illegally and stole Americans money through foodstamps, Medicare and brought third world diseases with them.
Im not very pleased with this particular coffee shop! They have littered our township with 25 (or more) Snipe/Bandit signs at most of the main traffic intersections. Im perplexed that they think its OK to use community property as their personal billboard. Yes, it is illegal! Section 20-9 Prohibited Signs of the Macomb Township code!! Very arrogant indeed!! Im not a fan of self-serve coffee either.
BARISTA JOSHUA at the Macomb location .is THE BEST!!. Very polite and ALWAYS Smiling...AND..he ALWAYS gives me the perfect amount of extra expresso (at my request for each order) ..that creates the BEST TASTING COFFEE EVER! Thank You JOSHUA...u are the BEST BARISTA EVER!
Total reviews rating 4.3
126 Reviews for BIGGBY COFFEE 2023:
Review №1
2022-04-26Excellent service!!! I will definitely come back to this location! I had a terrible experience at Starbucks and have vowed to never go back. Ive been trying to find a friendly coffee location to frequent. This is it! I absolutely love there coffee! Thank you!
Review №2
2022-02-11I used to be a regular a year ago, but now the staff messes up half of my orders, AND they have the audacity to ask for tips... Ive never been through a fast food/coffee drive thru where a cashier asks me, would you like to tip our staff?
Review №3
2021-10-03The quality of service has significantly declined the last few months, and wait times in the drive through have increased to where it might take you 30 minutes to get a coffee if youre 4th in line. I get that were in a labor shortage, so I didnt hold that against them, but the newest batch of hires have not only been getting simple orders wrong, theyre being indignant and rude when asked to fix their mistakes.
Review №4
2021-11-11I used to come to this Bigby literally every single day. 5 star coffee and a 5 star staff. I dont know WHAT changed but I do my best to avoid this Bigby at all costs now because spending $8 for a single Coffee that is ALWAYS either rang in wrong, made wrong, or BOTH.I probably only come her once a month now (if that) since my order is consistently made incorrectly.Have you considered paying your employees a liveable wage so they can care about taking the order correctly at least or making the coffee right?
Review №5
2021-02-21Service was great! Very pleasant staff. Coffee was awful. I ended up throwing it away. I ordered a Butter Bear iced which is typically a very sweet coffee. It was bitter and watered down bc all the ice had already melted. I was really upset to have to throw it away because their coffee is not cheap and i rarely treat myself to specialty coffees.
Review №6
2021-10-12I used to go here regularly. However sometimes my Career keeps me away from this location. All the people who work there are friendly. New faces since I went a few months ago. Shout out to the Triple Cross Girl.
Review №7
2021-08-12Lackluster customer service in drive thru, did not get order correct the first time and was rude; really seems like training is severely lacking along with scraping the bottom of the barrel in employees. Also the slowest drive thru I’ve experienced for a couple of coffees.
Review №8
2021-07-27Im not a coffee drinker, but was meeting a friend there. Besides coffee, they had a wide assortment of non-coffee drinks, both hot and cold.Staff was really friendly, and the seating allowed for a relaxed meeting.
Review №9
2020-10-07My weakness in a cup! Every drink they have is amazing!!! Best coffee place around! And I always get tons of coupons from them, so I always get discounted bills! Plus they are super friendly and really put their all into their job!
Review №10
2021-06-22Do yourself a favor and go somewhere else for your coffee/tea etc..... this is by far the worst BIGGBY I’ve ever Been too. Slowest service, horrible customer service, Rude employees. They can never get your order right. Just terrible, if you want good fast service drive over to a Starbucks or Tim Hortons down the street.