Blue Moon Hookah Lounge in Dearborn Heights
- Monday:12PM–1AM
- Tuesday:12PM–1AM
- Wednesday:12PM–1AM
- Thursday:12PM–1AM
- Friday:12PM–2AM
- Saturday:12PM–2AM
- Sunday:12PM–1AM
Great atmosphere. Nice place to hang out and have a good time. We attended a party in the patio as well last month and it was very well organized. It was private and separate from the lounge. The service was great and the food that was catered from Fa-Timas kitchen was so good. Would definitely return.
Me and my friends were denied service for legitimately no reason. We stepped in to be greeted by the rudest hostess I’ve ever met who rolled her eyes at us and with a disgusted look told us there were no tables after scanning the room it was apparent there were definitely tables. I don’t know what we did to deserve that kind of treatment but it felt very discriminatory, which is odd because I’ve been here before and had a good experience. Very disappointing.
This place used to be our go-to spot. Unfortunately it has gone down hill with new ownership. Servers are unaware of what’s going on around them, we have to call for service and they are extremely slow. Not only that but they are rude too. It’s weird to feel like you’re an inconvenience at someone’s work place. We will not return.
Went there for a late night dinner on memorial day service was horrible food took to long I felt mistreated cause I was biracial never go there if your trying to have a wonderful time with your family go somewhere you and your family are treated right and the same 👎👎👎👎👎👎 DONT GO TAKE MY ADVICE BTW DONT TRY TO SEND FOOD BACK CAUSE THEY WONT TAKE NOTHING OFF YOUR BILL YOU HAVE TO PAY FULL PRICE NEVER GO
This place is NOT diverse at all!! One of the waiters lied and he said he was the manager! There was hair in one of our dishes and he lied and said that he could NOT give us half off the meal that was maybe $10 on a Bill that was almost $200, when our actual waitress admitted he had races intentions and informed us that in those situations they could take the meal off the bill!!! Which they did. He told us to pay the bill and never come back again. This place is not worth it ! No matter how nice it may look. The owner was decent before he left but the people he approve to manage his operations leaves his true judgment questionable.
This is by far my favorite hookah lounge in the area. The staff there in general are very friendly even though getting new charcoals sometimes take too long. The one thing that I find uncool is that some servers tear out the lower portion of the the receipt that shows how much tip to leave. Its there for a reason, making it inconvenient to calculate tips even though we always leave more than recommended.
Do not order any salads from them. I spent $11 for the smallest salad I have ever received in my life. They charged me $4 for 8 little chopped pieces of chicken. Ridiculous, I asked for my money back and they would not give it back. Would not recommend this hookah bar/ restaurant.
Blue moon hookah lounge, Dearborn MI-Server haider-Ordered Blue mist , Lemon mint, orange head-lounge uses quick start coal-no ice hose or different add ons- Lounge is a traditional Arab feel bright lights , garage doors to open the space and let guests enjoy the fresh air- TVs displayed sports only on each screen for a sports bar feel- Only Arab music was played no different Genres- Food menu included Arab and American food full of varieties. Not many vegan choices.- Prices were very reasonable- Great service by the servicer assigned
I’ve heard it a hot spot for the young crowd. I went for a Carry out earlier in the day. My question is this. If our town has the largest Arabic community outside of the Middle East. Should not our food reflect that pride? Maybe limit the menu and focus on doing some things really well. The hummus and beef. The hummus was bitter and the beef was fried to a crisp and cold. Disappointed. Sunken to the Olive Garden ofArabic cuisine.
The people at Blue Moon are AMAZING!!! The food is delicious and the gentlemen both helped to make sure I had a relaxed day off. I highly recommend their food and try the vanilla hookah with orange head. It’s perfect with any meal and coffee!!! 20/10 I’m coming back for my birthday in August so be prepared for me guys!!!
Every staff member works very hard and cares for their customers. Saturday was very busy Angelina accommodated us right away. No matter how busy they were everything came out in a timely manner. The service is great; food is amazing and most of all staff is very nice; and treats you with respect. We came here Monday evening and had a great time. We will be back Wednesday!
Terrible experience from beginning to end. I usually don’t write reviews but this one needs to be chronicled. It all starts by entering the parking lot, where the “valet” charges you $5 to park your own car. Should have just left then and there. Upon entering we decided that it would be more enjoyable to watch a live basketball game rather than a re-run of a football game from last week. We asked the staff politely to change the channel and it only took them 45 MINUTES TO CHANGE IT. Oh and by the way, bring your directv channel guide because they will ask you to find the channel on your own LOL. After that we decided to order overly salty nachos and I ordered the famous tower burger. Being civilized people, we wanted to wait for everyone’s order to come before beginning to eat. All but one of us got our food so we thought, “ok the waitress must be running back to grab it.” Oh how wrong we were. By the time the last plate came out our food was ice cold. As for the tower burger, I ate only half of it before my stomach told me that that was enough. Ended up having a terrible stomach ache for the rest of the night. It was time to leave, and the waitress added that we had to pay for sides of ranch THAT WE NEVER ASKED FOR. Quite the establishment that they have running here at blue moon. If I could go into a time machine and go back in time, I would slash my own tires so I could never go to this sorry excuse of a business. Save your time, money, and health if you care about it.
Hookah was good. Atmosphere was great. Waiter was TERRIBLE, food was actually moldy. Pretty sure the waiter just found old falafel from the trash and gave it to us since he had an attitude problem from the start. Was too afraid to say anything since we had another round of hookah coming and didnt want him to tamper with it.
I’m only rating this place 3 stars because of how it used to be. The manager was so disappointing or at least he pretends to be a manager. He needs to treat customers better and stop giving dirty looks and get mad when we walk in . I used to love this place and I wish it can go back the same.
This place is tucked away in the Dearborn heights area for all the hookah lovers. Great outdoor seating, indoor seating is just as good, the place has huge indoor seating. Food is average, prices are cheap, service is alright, the place seems understaffed and the employees overworked, parking is a chaos, bathroom is not the cleanest.
Customer service is the best thing you can have at Bluemoon! Food is always fresh and clean. Hookah flavors are amazing. A very relaxing environment to enjoy your day. They also have dj nights every Wednesday and its lit with all the music, people dancing and making the best out of their day. Angelina the manager is the sweetest person anyone can have, she’s always smiling and have a positive attitude and makes sure everything is served on time and will make sure you leave satisfied. I highly recommend this place, from cleanliness, great food, hookah and loving people.
This place is amazing! They best customer service, their food is so fresh, best hookah flavors is at Blue Moon ! They have the best DJ night every night. Angelina is a great manager, she always makes sure the customer is great and knowing that youre enjoying your time. I highly recommend this place for a fun environment and relaxing. Everyone will check on you always to make sure everything is meeting your needs. Also, they will be opening till 4am on Ramadan to serve Shour and hookah. Come to bluemoon and have fun!
From the staff, managers, to the valets I have received nothing but kindness and respect. Every 5 minutes Staff and managers ask for my comfort and if I needed anything. All night while everyone was having a blast, the staff were running back and forth making sure to keep everyone’s smile. I would love to go again, thank you for your time and care.
After riding past this establishment more than a few times while Im out working, I found and excuse to stop in as some Family was in from out of town. I must say, EVERYTHING about this place, from the appearance outside from the road to the service, the Staff, the Atmosphere, and lets not forget the Food 😍😍😍 I Officially have a New Hangout to add to the already Abundant Life Im Blessed with 💪💪💯💯
Bluemoon at one point was a really nice place to go eat and get some good hooka, unfortunately the past two times I have been there I was very disappointed. I got boneless wings that were very dry and didn’t taste fresh. They messed up on our hooka and gave us the wrong flavors and when we asked if they can fix it the hooka guy got very annoyed. Our waitress was very nice but honestly this place has poor management in my opinion. Also my friend and I brought our husband’s on ladies night and we both ordered a hooka and they said because our husbands are here we wouldn’t be able to get our hookahs 50% off even tho that’s what they are advertising for Wednesday’s. Definitely done giving them a try.
Ok i highly recommend this place the hookahs are great and also the food is great and all the servers are friendly and also the manager is very nice with us i love this place the loaction of it is fabulous if you sit by the windows youll get the best seating area to chill and enjoy so, I hope you guys enjoy this place like i do every weekend……
I really like blue moon, the servers and managers are very nice and attentive although they’re always short staffed. But for some reason the place isn’t what it used to be. I don’t know if it’s because recently older customers have come to like it. Not being ageist but sometimes you gotta go with places that fit more into the environment you want to be a part of.
To bad the service was absolutely terrible, walked away when we entered the building, hospitality terrible, waiters sitting down in lounge talking to each other not asking or offering other service. Worst of all asked for our bill, waited 20 minutes and had to walk up to the front and ask for our bill. Less than 5 tables filled with customers and over 5 employees working...only reason I didnt give 1 star is the food and hookah was farily good.
Besides the fact that this is definitely our new hookah hang out place, I truly am so impressed at how great the staff is. During my visit, I thought I lost my purse and even though in the end it ended up being stuffed behind the cushion the staff took it very seriously. They helped me calm down and checked cameras right away. They even allowed us to watch cameras as well. To be honest, it made me so happy that they were so helpful and understanding that I wasnt even as stressed out as I thought I would be.Great place to hang out. Super clean and great food. I highly recommend this place for anyone.
Made reservations ahead of time for a semi large party. The service was 7/10, Food 10/10, Hookah 10/10, atmosphere 8/10. The server gave us a little pager when we needed something, which I thought was useful. Enjoyed the experience until it came time to pay. Their credit card machines are defective. I gave them 3 different cards and all were declined (apparently they said it was my fault). Come to found out that I paid them 2 times. I’m still waiting for the manager to give me a refund.
Service we got was just terrible. Once we got a hookah they never came back to change charcoals unless we got up and asked. We also asked for tips and never got them until asking other workers for them. Place was pretty chilly as well so many of us had to keep coats on. Probably not coming back to this place.
Second visit with a couple of my friends, I really enjoy the atmosphere and staff is friendly. I was really excited to see the addition of cigars on sale but I do with the staff were a bit more knowledgeable on them. Also a small butane lighter would be super nice for easy lightingOnly other think I could ask for is to be informed that ordering water is actually ordering 2$ bottled water
Update**I went back and met the owner (Sam). Very polite man, he ensured my visit was a much better experience and made up for my prior experience. The hookah is some of the best in Dearborn and Im sure I will be back. Thanks again to Sam for caring about your customers.---------------------------------------------------------------------Hookah was good. They had a band that was preparing for a party that started in 2 hours that was so loud I couldnt hear the person next to me when they were screaming. Went to cash out and the cashier couldnt hear me without being 2 inches from my mouth. There was no one there yet to justify the volume. I wanted to like the place but it turned what was supposed to be a relaxing experience into something terrible. Very disappointed.
Very bad service, waitress are unprofessional i have been setting on my table for 20 minutes no one came and asked me what i want ,despite that the cafe wasn’t busy and there was only 3 tables , i left the cafe and saw the waitress is setting in the back and smoking hookah,very bad servers and staff.
Do not swipe your card in this establishment! The waitress politely tipped herself from my card. I never leave card tips..only cash tips..I was there with a group of ladies..we ate , paid for our food and left.Days later I notice that more money was taken off of my card then what was swiped ..The waitress inserted her own tip after i left cash..I called the store and asked for the manager, he gets on ask me questions and how much, so I told him it was 3 dollars more then what was swiped ; he says “okay no big deal, I’ll look at receipts and give you a call back, I’ll refund you the 3 dollars , no problem “ Needles to say I never received a follow up call , or refund! Rather it’s 50 cents or 20 dollars, it’s fraud & it’s never okay to tip yourself ! Be very careful!
Where do I start... There were too many employees walking around without a mask on. They were very rude after burning a whole with the sparks of hot coal on someones jacket sleeve I was with. They didnt compensate her at all. The person that did it didnt even apologize. Thats all she was looking for was an apology. Then They charged us for different items that we didnt order. Because they were out of what we ordered instead of just telling us they charged us the more expensive item. They didnt communicate well at all. That was my 1st and last time going there. I will never go back there again. Horrible experience
Honestly this place has some of the best hookahs in Michigan. The owner Sam is sweet and always does what will make a customer happy. The service was phenomenal and the food is to die for. My favorite thing to eat is the chicken quesadillas. They added a new patio outside and I always call the reserve to make sure I have a spot waiting for me. I tip my hat to the owner and his wonderful staff.
The service is horrible, the server was really nice but lady upfront rude. I was driving back home after 5 hour drive i wanted to rest just for an hour. I got the hookah at 15 minutes mark without coal and i had to wait another 15 to get coal and another 15 for food, so total of 45 minutes just waiting. Smoked in last 15 and went back for the last 3 hour drive. Never coming back here.
I hate writing bad reviews because I have a business myself and I would hate to have someone talk down on my business. I went to blue 3-4 times we went as a group and by far the worse service i have ever experienced. The hookahs came out so late and was dirty takes forever to get a coal change food took about 45 mins got to the point to where I had to call the cafe and have them send me someone who could take my order. The valet charged me for parking my own car which I found to be funny but really got me going was my friend valeted his truck and a few minutes they came and gave him his keys where I go when I’m ready to go the valet gets my car for me but anyways, got a call from the manger saying he’s sorry about the service and to come out for a night on him which that’s not what I wanted he promised me it would be different so I convinced my friends into going and had the same experience I didn’t name drop because I don’t want nothing for free I just want to get treated well every time I went there my bill was over $100 but honestly I will never go back in there the owner needs to see this it’s a beautiful place but it’s getting run down by a bunch of kids that don’t care I don’t need an apology just fix the problem the owner knows my number cause my Neighbor gave him my number cause he knows him directly so please fix theses issues if you care for your Establishment thank you for your time
It takes a lot for a hookah lounge to stand out among the many that populate the area. Blue moons workers are extremely nice, their food is both authentic and tastes amazing, and their hookahs are consistently pretty good. The atmosphere is also great; you dont feel cramped and stuck between a rock and a hard place with everyone else hanging around. Definitely would recommend.
Worst hookah lounge I’ve ever been too. The place is run by a bunch of kids. There is no management. We walked in and nobody greeted us even though it wasn’t busy at all and they were a lot of waiters walking around, we waited 5 minutes before anyone even thought to ask us if we’ve been helped. Then once they finally seated us we waited 15 minutes and nobody came to our table, we had to ask for help, so the hostess came to take our order saying she wasn’t sure where our waiter went. How do you not know where our waiter is ? We ordered water, food, and hookahs. That was another 15 minutes before they even gave us water, waited even longer for our hookah and food. Every time I needed something I had to call someone over, our waiter never came to check on us except once even though we were there for 3-4 hours. All in all very bad experience not going back, staff shows a lack of professionalism, they show favoritism to their regular customers, and they acted put out every time I asked for something.
This is the best hookah place on earth because I’ve tried about 5 or more places I usually get orange head. I bought one on Friday and it was the best. BLUE MOON is so much better than exotic beads and heads on the run I’m talking from experience. Thank you sooo much I hope they keep making the orange heads the way they do. I wish you the best of luck in this successful and great business😍
The food was great and decently priced. I had a meat shawarma and smoothie. A fairly large menu with many options to choose from. Very clean and friendly atmosphere with comfortable seating everywhere. The music choice was nice and perfect for socialising. All around a very nice place to dine or simply have hookah with friends.
One of my favorite places that I like to go sit and chill and study without anyone bothering me it’s Bluemoon the manager is so respectful and she’s helpful with anything you need the employees they are 100% perfect the food is delicious no no they are amazing no comment on the music so if you want to come and relax come to BluemoonAlso if you need any help just come and ask for ( Angelina ) she’s super perfect with customer service 100%
A great place to be at thats my first time visiting. Great customer service, friendly staff... and honestly thats the first time I order food that looks exactly like the picture on the menu... the waiter was great and I highly recommend this place over all the hookah lounges in town... thx alot... Humam Yousif
1) Mandatory Valet parking when it its not even busy.2) We ask for a seat on the patio. The host said it was all reserved. However my friend and I sat there in a booth in the corner and saw no one come in the entire time we were there.3)We had to constantly signal someone to come serve us. However the host, the waiters and valets were all standing around doing NOTHING. My friend and I were so fed up we left went to Hookah Joes in Royal Oak. Which in itself was annoying cause we drove all the way from St Clair Shores to come there (30 mins away)It’s a shame that I probably won’t go back because the interior looked amazing. I liked the lemon mint smoothie. The hookah seemed okay but we couldn’t get anyone to change our coals.Worst experience ever.
I was in Dearborn for a night and came here. This place is not only stunning inside but the sheeshas tasted very fresh and clean. With each customer they give you a brand new hose instead of mouth tips like other hookah lounges do (yuck.) The staff are super nice and super friendly as well! If Im back in Dearborn I would definitely come back and try the food too.
Good atmosphere, delicious food. Service is SUPER slow, even on weekdays. Hate the fact that they make customers pay for parking. It’s a residential area and parking lot is average sized, no reason for valet. I had to pay for valet and was standing right next to my car. 3 stars for those reasons.
Honestly, I had yet to find a hookah lounge that has Great food + Fantastic hookah + Amazing staff, but i definitely found it! I 150% recommend this lounge to everyone! love it!Also shout out to the manager Tiffany & Yasmina, and servers Ali S, Hadi A, Hussein Z, and Abe A, for being the best!
4 of my friends and I were visiting from Canada and we decided to stop at Blue Moon as we heard nothing but positive reviews about this place. We expected a great environment, good food and good music. What we didn’t expect was the exceptional customer service and bond that was built between us and the staff working that night. Every single staff member was respectful, kind and always willing to help out with a smile on their face. They went above and beyond in every way and we could not have asked for a better night. We specifically dealt with Habib who was our initial server and then we met Abe and Hamza who were just as incredible. They told us stories, got to know us and made us laugh. This was hands down the best dining/lounge experience any of us have ever had. The manager Yasmina also came over and ensured all was well multiple times, she was such a sweetheart, nothing but positive vibes all around. Thank you all for an unforgettable evening!
For starters, if you’re looking for something to do in the city, this is a great place to kick back & relax + enjoy some GREAT food. They have garages that open up and I love that because you enjoy the nice weather while being indoors! Amazing service and different specials that run through the week.
Look I HATE giving a bad review but I’ve given them about 1000 chances to change my mind, their staff is very kind and courteous aswell as the lounge itself being very nice and a pleasant place to eat but if you’re getting carry out don’t waste your time, they get the order correct about 4/10 times, even when I Uber eats it they didn’t read what I wrote , they’re VERY VERY slow to finish your food, I could order anything and it’ll NEVER be finished in less than 40 mins, I’ve literally never once walked in and out, and the portions are pretty small for their not so competitive prices unfortunately, I’ve even received a salad with no dressing. I’ll give the food a 3/5, the portion 2/5 and the staff a 4/5 beside the chef being way too slow, and there’s no reason for valet . “get tima out of the kitchen”.
I have been into alot of hookah lounges in Dearborn, blue moon has been The worst out of all. My cousin came from California and I wanted to take him somewhere new but I regret my decision. Service was awful. We ordered 6 hookas 3 of them were made with wrong flavors. Food came out after hour of ordering. Music is boring. I would not recommend anyone to go there.
The food is amazing I had them cater my husband’s birthday party and all of our guest were in love with the food they could not get enough we ate and ate and ate it was just so good and such high-quality and they made the process so easy for me I am so grateful for them everything was seamless I didn’t have to worry about the food everything was just beautiful I am so grateful thank you everyone who had anything to do with making sure my husband’s party was amazing and his food was amazing everyone complimented on how wonderful and amazing and yummy the food was
WORST. HOOKAH. LOUNGE! Don’t waste your money or time. A bunch of kids running it who have no idea what’s going on. Really unprofessional and not attentive to our needs at all. Received our food and hookahs super late and had to call random waiters and waitresses to get our orders in and other things we need. Horrible place.
Total reviews rating 4
199 Reviews for Blue Moon Hookah Lounge 2023:
Review №1
2022-05-15Amazing hookah lounge with great food and a wonderful atmosphere!
Review №2
2022-06-05Flies. Horrible service. Loud, horrible music. Had to get up and ask for everything. They also use quick lights.Also, hilariously, I got there at 11:30, asked to get food, was ignored until 12:30, and got told kitchen closes at 12a when people were still ordering food. I feel sorry for leaving a negative review, but man this place was really a waste of time and money. Reasonably priced hookah though
Review №3
2022-05-29Its a Chill place.Food is good.Staff is cool.
Review №4
2020-12-08I was hired on behalf of Doordash to photograph some of Ali Beydouns dishes for Fatimas Kitchen in the Hookah lounge. Look at theses dishes!! WOW! The chef Ali, trained in Turkey and also worked under an Italian chef has been with this wonderful establishment for 4 years. His presentation is notably wonderful. But the tate of his dishes are special. He puts a lot of passion into his cooking and it shows! I highly recommend this place for their delicious food.
Review №5
2022-07-02Food was great! Great variety of smoothies, food and desserts!
Review №6
2022-05-19This place is super nice great ambience, and the hookah was great with a great price. But they dont serve alcohol. I was visiting this city and I thought a lounge with no spirits is the weirdest thing I ever heard of..
Review №7
2018-12-24I had a great time. Started off with a hookah, which was perfectly made and ordered dinner. I had the fettuccine Alfredo with chicken, it was very delicious! The perfect amount of chicken and Alfredo sauce, paired with a side (I picked fries) and bread sticks. I also ordered the mac and cheese bites, love them! So good! Went with a few friends, we had the volcano shrimp, shrimp linguine and almond chicken with rice - took bites out of everyone’s food, we were all very satisfied with every bite! And the server was great, which is a key aspect in my reviews.
Review №8
2022-06-27Honestly the customer service here is HORRIBLE WHEN IT COMES TO OTHER RACES!!.. But when it comes to to their ethnicity they are very nice and friendly… overall my experience was really terrible and I’m never the one to even leave a review but I will never come to this place again!
Review №9
2022-01-22Excellent food and incredible aesthetic environment. Highly recommend the Volcano Shrimp with the Cheesecake Milkshake!
Review №10
2021-09-09Flies flies flies..... This place is surrounded with them and its hard not escape them. The food was also terrible and also similar to frozen food just being microwaved and served fast... The hookah was alright, but beware if you dont like the hookah there is a surcharge regardless if the hookah was made well or not.