Boho House
Address: 149 Del Canto Ln, Santa Barbara, CA 93110, United States
Phone: +1 443-417-3561
Services: From the business: Identifies as women-owned,
Service options: Online appointments, On-site services,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible seating, Wheelchair-accessible toilet,
Amenities: Gender-neutral toilets,
Crowd: LGBTQ+ friendly, Transgender safe space,
Planning: Appointment required,
Phone: +1 443-417-3561
Services: From the business: Identifies as women-owned,
Service options: Online appointments, On-site services,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible seating, Wheelchair-accessible toilet,
Amenities: Gender-neutral toilets,
Crowd: LGBTQ+ friendly, Transgender safe space,
Planning: Appointment required,
Category: Short term apartment rental agency
Rating: 5
Site: http://bohohousesb.com/
Worktime:
Rating: 5
Site: http://bohohousesb.com/
Worktime:
| Day | Time |
|---|---|
| Monday | 9 AM–6 PM |
| Tuesday | 9 AM–6 PM |
| Wednesday | 9 AM–6 PM |
| Thursday | 9 AM–6 PM |
| Friday | 9 AM–5 PM |
| Saturday | 11 AM–4 PM |
| Sunday | 11 AM–4 PM |
Name: T*** H*******
Date: 2024-06-14 22:04:08
Rating: 1
Comment: ****READ THE VERY VERY SMALL PRINT****The cactus cottage listing is VERY misleading. Listed as a one bed, one bathe cottage with a picture of a very updated bathroom which would lead you to believe you have your own private contained cottage. They catch you out with a very small sentence in your booking that states the bathroom is actually in the main house. Also, these guys are professional marketers, the website photos look incredible and you truly feel like you will be staying in a boho resort. No you will not be, you will arrive in a residential street to a normal house where you will enter through a side gate into a very run down garden (not sure when the last time the weekly gardener came) garden looks nothing like the photos. The cactus ‘cottage’ is nothing but a painted shed and the chickens will be your neighbours on the other side of the wall. Needless to say we took one look at this place and its setup and left immediately.** Added proof of booking as the hosts are trying to claim I didnt even book at this place. Also added photos showing how this booking is misleading in terms of the bathroom. It should not show 1 bed 1 bathroom because the cactus cottage DOES NOT have a bathroom. See also the photo included in the listing where it makes it appear there is a private bathroom. I accept that I did not read the very hidden small print but this is just plain false advertisement**I did email the hosts to let them know we had decided not to check in on 2 occasions due to the misrepresentation of this place and I did not receive any response from them.
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Name: S***** B* C****
Date: 2024-05-31 19:27:09
Rating: 5
Comment: Beautiful place! More gorgeous than the pictures.I felt like I was staying with friends.They were very welcoming. It was like it was my home!
Name: M*** H******
Date: 2024-06-24 22:33:57
Rating: 1
Comment: My wife and I were disappointed in our stay here due to general lack of cleanliness and hosts who were defensive and unresponsive. The hosts are pleasant unless/until you raise issues about the stay. They were away for the weekend, leaving the premises in the hands of a housesitter who left the screen door open allowing a chicken to walk into the house (see photo), which guests access for its bathroom. When we alerted the hosts to various issues, including a moldy smell in the cactus cottage, a clogged bathroom sink, uncleaned chicken feces in the living room, dog feces in the yard, and meat on the kitchen floor, Megan was defensive and retaliated by saying that I had violated house rules by wearing flipflops inside (understandable considering what was on the floor). I then asked Megans husband whether there were security cameras inside the house and he said there were and that these secret cameras were required by the rental agency (in fact the opposite is true). Eventually, Megan wrote a much more apologetic note and offered a small discount. When we asked for a larger discount and said that we would be prepared to write a positive review in return for addressing the issues adequately, the hosts refused and then publicly accused us of violating the booking agencys policies by asking for the discount in exchange for a less negative review.*** Edited to respond to reply post below ***Honestly, I dont like writing a critical review and never would have if you accepted responsibility for your guests experience like a true and gracious superhost. Your calling me lovely and Gillian challenging on Air BnB while simultaneously trying to block her review also left left a bad taste in my mouth. Rather than just fixing the issues we raised, you reviewed footage from your creepy hidden cameras to brandish house rule violations in order to ward off accountability. On Sunday of grad weekend, when you came home to clean up after the mess caused by your unqualified and poorly trained housesitter, you tried to make it right, but then you doubled down on the defensive behavior by desperately trying to block Gillians review. AirBnb found your ridiculous extortion claim to be without merit and therefore has published her review . Yes, you also deserved a nice weekend with your family, but you still get one star from me for the multiple ways that you tried to avoid taking responsibility for our unfortunate experience. ***