Budget Truck Rental

Address: 600 Gilman St, Berkeley, CA 94710, United States
Phone: +1 510-524-3016
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,

Category: Truck rental agency, Car rental agency, Van rental agency
Rating: 3.7
Site: https://budgettruck.com/locations/CA/BERKELEY/947104
Worktime:
DayTime
Monday7:30 AM–5 PM
Tuesday7:30 AM–5 PM
Wednesday7:30 AM–5 PM
Thursday7:30 AM–5 PM
Friday7:30 AM–5 PM
Saturday9 AM–1 PM
Sunday9 AM–1 PM



Name: A*** S******
Date: 2022-07-09 22:27:02
Rating: 5
Comment: Wayne at this budget location is a real gem. I came in without a reservation, he found me the lowest rate, and he went above and beyond when I returned the cargo van. I highly recommend this location and Wayne specifically. Another time I came there were a lot of customers ahead of me but today it was clear.
Name: B******* W*********
Date: 2022-04-10 22:44:19
Rating: 4
Comment: Umm...easy access from the freeway is a plus?Theres no way to drop off the rented vehicle outside of their hours of operation, which is problematic if youre renting a van to move.Staff seems nice enough.
Name: P**** D***
Date: 2022-01-16 19:10:45
Rating: 5
Comment: Very good for all customers because we respect and take responsibility for customers very well
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Name: O****** C***
Date: 2020-09-24 17:05:38
Rating: 3
Comment: Didnt have what I need
Name: D***** W***
Date: 2020-07-10 20:51:26
Rating: 1
Comment: Do not rent from Budget at all, they did not honor my reservation made over a month prior to pickup. I was required to call them repeatedly, be held on hold, to try to get my truck and tow and was told I would have to drive many miles away to get the tow even after talking to them a week in advance and budget admiting they couldn’t get it in time. A week is not enough to transfer equipment and they put it on the customer to drive to get it after your pickup date. They do not care at all about the customer.This location does not answer the phone and will not help with anything, they wouldnt even help the police after the truck was stolen. Budget is the worst company I have ever dealt with and will not honor their reservations or assist in an emergency with a replacement. I had to book a new truck with U-Haul and drive an hour away to get what I needed to move cross country.
Name: V******* A******
Date: 2019-02-02 18:21:33
Rating: 4
Comment: Good service and very nice quality/rates...but this place really needs traffic lights near its intersection..
Name: Q**** G******
Date: 2018-06-15 22:53:21
Rating: 1
Comment: They cancelled my truck a day before my move despite booking 3 weeks in advance
Name: J*** K****
Date: 2018-03-22 19:52:23
Rating: 5
Comment: Great service, friendly staff, clean cars.
Name: S****** S******
Date: 2017-11-18 09:46:03
Rating: 5
Comment: Customer service doesnt get better. I rented a 10-foot truck from the Gilman Street location a couple of months ago, and the manager was so REAL!! How refreshing! He was courteous, professional, and so amiable I just wanted to hug him. Budget found a gem with him.God bless everyone!!!! And dont forget to pray and praise our Lord and Saviour, the Holy One!!!
Name: D**** C*****
Date: 2017-03-27 17:28:14
Rating: 5
Comment: Great friendly service. Always eager to help get us hooked up.!! Wayne is A+
Name: J**** C********
Date: 2016-07-28 17:31:37
Rating: 1
Comment: Reserve a car? Sorry not available. Any car will do? Sorry fresh out. Awful.
Name: D***** V*******
Date: 2016-06-03 16:28:35
Rating: 5
Comment: This was the first time we rented from Budget, and the whole experience was great. the price was very affordable and the car we rented was very nice, the checking out and in of the rental was quick and easy. Even though the facility is a bit out of our way from where we live, we will rent from Budget the next time around
Name: D**** A
Date: 2015-10-16 18:34:37
Rating: 5
Comment: I needed a one-way airport drop at fairly short notice, ideally with a low/negligible one-way fee. Budget provided this, beating the competition hands-down on price. The added bonus was the airport check-in; almost instant, no hanging around waiting for the single checker-in of the rival firms to process 30 cars in front of you. Very efficient - and friendly.
Name: A**** B*******
Date: 2015-08-17 16:17:26
Rating: 3
Comment: This is the 3rd time Ive been to an Avis that I was given a car without a full tank of gas and then charged when it was not returned full -- one reason I avoid Avis whenever possible. ~$40 fee for a quarter tank of gas. I never have this problem with other rental agencies. On the plus side, they actually had vehicles.