Budget Truck Rental

Address: 840 W Fremont St, Stockton, CA 95203, United States
Phone: +1 209-941-2710
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,

Category: Truck rental agency, Car rental agency, Van rental agency
Rating: 3.1
Site: https://budgettruck.com/locations/ca/stockton/952030
Worktime:
DayTime
Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
Thursday8 AM–5 PM
Friday8 AM–5 PM
Saturday10 AM–5 PM
Sunday10 AM–5 PM



Name: R***** S***
Date: 2021-02-20 21:41:18
Rating: 1
Comment: They say they have units on the website and in the place they say no, the person who serves is very rude
Name: J***** R****
Date: 2020-08-24 21:59:10
Rating: 5
Comment: Great place to rent from!! Highly recommended!
Name: R****** D*******
Date: 2019-10-24 05:22:22
Rating: 1
Comment: Charged me again for another day that I didnt have. Cost more when they charged me again. Complete cheapskates trying to over charge people. Trying to get through to get my money back was horrible. Still have yet to have my money returned. Ive rented plenty of trucks. Im never going to rent from budget again.
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Name: E*** G****
Date: 2019-10-02 07:01:36
Rating: 1
Comment: I tried to rent a truck from this location. I booked through their website and received the confirmation. The morning that I show up to pick up my truck and they tell me I have to go to a different location. I had also ordered a dolly and moving pads with my truck and they told me that they brought the dolly and moving pads to the other location to be with the truck, rather than bringing the truck to the location where I held the reservation. they couldnt explain to me why they just couldnt bring the truck to the location I had in the reservation. they also did not call me to notify me that I had to go to a different location. When I asked how far away the other location was one of the employees made a sarcastic comment making it already bad situation worse. No one even bothered to apologize for the huge inconvenience. Their tone acted like they were doing the favor by informing me I had to go somewhere else. Its some of the worst customer service Ive ever experienced in my life.
Name: K**** w****
Date: 2018-09-04 05:47:16
Rating: 5
Comment: Amazing place. Friendly and professional. Went to uhaul first very rude so we walked out.
Name: C & A M*****
Date: 2018-08-05 23:24:35
Rating: 5
Comment: Moving Services Stockton, C & A Moving Stocktons #1 Moving Service
Name: C******** L****
Date: 2017-07-09 05:13:58
Rating: 4
Comment: Great customer service
Name: G****** B******
Date: 2016-12-18 19:18:40
Rating: 1
Comment: Reserved a truck online, then drove from San Jose to find out there are no trucks available. Absolutely horrible!
Name: J**** G****
Date: 2016-10-10 00:21:22
Rating: 1
Comment: Worst customer service experience. We call and make a reservation. Whoever first inout our information input a number in their system that is black listed and saying we couldnt rent because we owed them something. Then they put us through some customer service line to clear our name and then they notice that it was their mistake and they used the wrong phone number and address? Then they fail to tell us about the deposit and insurance she just put it in there. Thankfully someone from the district was there and scolded her about not letting us know which was still unprofessional to scold her in front of customers. Then tell us we have to keep the rental because they are closed, therefore we get charged a whole day when we didnt even need it. The next day they call and call saying that we could have just dropped it off outside and let the guards know? They never told us that, their only concern was to make the other customers seem like it wasnt their fault. When I go in she starts blaming my fiancé and saying that she told me when she didnt and she was putting on her makeup? If we ever need a rental we might consider budget but NEVER this place.
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