Delivery
Yes
Tim Hortons in Livonia
Categories
Location on the map
Livonia, Wayne County, Michigan, US
Service options
Drive-through
Yes
Takeaway
Yes
Dine-in
Yes
Highlights
Fast service
Yes
Great coffee
Yes
Great tea selection
Yes
Popular for
Breakfast
Yes
Lunch
Yes
Solo dining
Yes
Good for working on laptop
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Coffee
Yes
Comfort food
Yes
Late-night food
Yes
Prepared foods
Yes
Quick bite
Yes
Dining options
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Dessert
Yes
Seating
Yes
Amenities
Good for kids
Yes
High chairs
Yes
Toilets
Yes
Wi-Fi
Yes
Atmosphere
Casual
Yes
Cosy
Yes
Crowd
Groups
Yes
Tourists
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Phone: +1 734-427-0653
Site: http://www.timhortons.com/us/loc...
Site: http://www.timhortons.com/us/loc...
Opening hours
- Monday:5AM–8PM
- Tuesday:5AM–8PM
- Wednesday:5AM–8PM
- Thursday:5AM–8PM
- Friday:5AM–8PM
- Saturday:5AM–8PM
- Sunday:5AM–8PM
Tim Hortons in other cities:
Comments (199)
Staff isnt the friendliest. Also you have two giant signs and two different menus all advertising items that you dont even carry. Maybe dont put signs out for stuff you dont have in stock.
I wish I could give this place a 0. Every time I order its a problem and the drinks come out disgusting. I had a hot chocolate that tasted like they poured the powder on top didnt stir and then left it put for 2 hours. Coffee was nasty not to mention other issues like no food and not getting my order right. I like Tim Hortons sometimes but this particular one is the worst Ive ever experienced and is was not an isolated event.
I went through the drive-thru and ordered a plain bagel, toasted, with cream cheese. They gave me a cold bagel and threw an OPEN packet of cream cheese in the bag. Absolutely disgusting. So unhygienic. I will never go to this location again.
I just ordered a BLT Croissant. They even repeated my order back to me. Does this look like a Croissant? Very disappointed 😞
Charged me extra for this smear of cheese cream, bro why
Everything is always Spot on, they do an awesome Job Always. Thanks you Guys so much!!! Keep up the good work! Total Recommended!!!
Good store. Everyone was friendly and my order was correct. The wait time was minimal.
On November 23 I went there around 7:35 pm drive through .And the lady who took my order or the microphone that they have is bad or she is straight up deaf. I had to repeat my order 3 times a blue berry moffing and extra large coffe triple triple and still have my order wrong at the window. then they want to argue with you as if you have time for that. They try to hand me a black coffe no sugar no cream. She fixed my coffe but now she wants to hand me the cup with coffe dripping around the side of the cup bad service...
Love Tims but this location needs to have fresh bagels.
Rude staff and really slow, will never be coming back to this horrible location, new staff is needed ASAP or current staff need retraining!!!Monday, May 9th around 3:20ish PM
Never in my life have I encountered a person who was more uninterested and rude as this lady. Not to management, upgrade your business and just fire her!
Today I ordered breakfast and coffee with Tim Hortons and was given the wrong order, my coffee IS NOT A VANILLA ICED COFFEE AT ALL! I tasted the coffee and it is cold, there is no ice in the coffee, I ordered off the mobile app too. I will never order from this store again due to them lying to me and messing up my coffee. Not only that the hashbrown I ordered was not cooked well either. Highly disappointed with this Tim hortons especially and all of you employees should be very disappointed for getting a bad review and hope this makes you all better people.
This is a review of my current experiences at this location. First off historically this location has been great but lately it has been very hit or miss, when I go I normally order the same thing a french vanilla cap with no whip, a simple order, on the day if this post it literally took me 7 minutes to get this coffee which was made wrong and their phone had a busy signal on multiple calls. I dont know whats going on,but the afternoon is not dependable on speed and a quality product. This is about one location at Plymouth and Farmington rd.
Terrible Tim Hortons! We sat in the drive through at the order speaker for 15 minutes with only one car ahead of us. Once we finally got to start ordering they told us they were out of everything. No bagels because they didnt want to make more. The hot chocolate machine was down for the night. They didnt have chocolate donuts. They didnt have half of their menu at 5pm on a Saturday. The lady working the drive through was rude and the guy working the drive through was hopefully new. He didnt know what was going on. Overall terrible experience!
This Tim Hortons is hands down the best in the area, I’ve tried to go to surrounding locations because the lines here are usually backed up into the main road. However, I keep being met with disappointment, so I will only be frequenting this location going forward.
Good coffee not so friendly people. Also better make sure your order is right before you leave.
I go to this location every Friday Morning. My order is ALWAYS correct. Although there is an extremely long line in the a.m around 9 it moves fast. The person over the speaker is always polite as well as the cashier. I was wondering about the 3.9 rating and see a lot of the bad reviews arent for THIS PARTICULAR LOCATION
The 2nd worst Tim Hortons Ive ever been to. Employees are RUDE, contacted corporate and the owner claims theyve reached out. I keep telling corporate they have not and all they say is check your voicemails and spam email folder. That sounds like the owner is lying so they dont have to deal with me. I will continue following up until i get an answer. Its been 4 months now...
We needed some gift cards and the staff couldnt have been more awesome. They were so friendly and helpful. Their morning crew has been amazing, too. :)
Just sat there for over 5 minutes without anyone taking my order. There were no other customers and 3 employees inside doing nothing
I have been stopping at this Tim Horton for 5 years and they are always smiling and give great service! Keep up the good work! People notice.
Fast service, friendly staff. Never had a wrong order here. You get what you pay for. I drive by every day to get to work and stop in for an x-large black coffee often. Sometimes I get donuts for my co-workers, or a pretzel bagel with cream cheese for myself. Consistent products.
Not sure why anyone gives this locations 5 stars. Tim Hortons is great, this location is terrible. I would estimate, that the half the times I go here, they get my order wrong. I stopped going here for years, but its so close to where I live, I go out of simple convenience from time to time and half the time its a terrible experience. The other half, the experience is O.K. at best. Today involved me saying my order 3 times at the drive through microphone, correcting them twice, then having to correct them again at the window, and the Order was STILL wrong.
When I ordered today not only was the staff rude but the everything about the experience was wrong. I asked about whipped cream for my drink, which they said they would have to charge for? The caramel macchiato I ordered was horrible and bitter, I tried to drink it but just ended up dumping it out. Then finally the blueberry muffin I ordered definitely wasnt blueberry, it was some other kind of berry and by the time I realized I was already gone. This will be the last time I order from them!
The final straw...The black male cashier with an attitude who was not willing to take my change. This location and the location on middlebelt near 6 mile rd. Both need new management. I shall not return.
Food was cold and bread was stale. When I went in and told the employee about the situation she gave me attitude trying to explain how everything is fresh there and said, “well I don’t see how that could happen but I’ll remake it.” Instead if arguing with a customer maybe just listen, apologize and correct it. Why should I lie? I just want to get my food and go to enjoy my day. The sandwich was inedible and the staff was rude. Not going back to this location.
Let me start off by saying that I LOVE TIM HORTONS!! But... just not this location. They can never seem to get our orders right, whether it’s placed online or at the drive-thru. My dad placed an order online for a bagel for him and my mom with strawberry cheese, and one with plain cream cheese for me. We get to the drive-thru to pick it up, and lo and behold, it was wrong. Both of my parents’ bagels had strawberry cream cheese on one side and plain cream cheese on the other side. Mine didn’t even HAVE any cream cheese on it, and when my dad pointed that out, they charged him another $1.06, when he had already paid for it online. I truly don’t know what is going on at this location, but I would DEFINITELY take the extra effort and go to the Tim Hortons on Plymouth Rd (150 Plymouth Rd, Plymouth MI). THEY know how to pay attention and get your order right 🙄
This place needs to go out of business. They now close at 5:00 pm. Food is very often cold. Coffee rarely hot. Orders wrong. Workers rude. God knows what the kitchen looks like. Avoid
I take back my 5 stars. Why put the donut on the bottom, upside down? Its obvious they dont care. They also have a heavy hand with the cream.
I was trying to pick up donuts and coffee for a Covid quarantined family and the customer service person said they were out of the Boston Cream (one of the family’s favorite). The baker came on the speaker and said he’d make them up for me. What a wonderful gesture! Covid family was happy. Livonia / 5 Mile store. Thank you Baker!!
Never been great but lately HORRIBLE service and attitude. I always get my morning coffee from there and sure not anymore. They always miss something. Either the milk, the sweetener or both. The new staff there dont even greet on arrival to window nor after service. Wish there is a ZERO star rating or below.
Good place for a coffee and a donut. The staff is usually always friendly. I like this location because it’s usually not busy like some of the other Tim Hortons in the area.
Twice I have ordered a bagel with very little cream cheese. They added so much cream cheese, you gag trying to eat it! They have messed up my order several times. At least 6 times in the last 5 months, the same guy tells me the internet is down and they can only take cash?? And you cannot purchase gift cards with your debit card, MUST be cash. They are the only Tim Hortons I know that does this! Not very good service at all. Worth it to drive a bit farther for better service!!
Tried to enter dining room an employee standing at the window refused to let me in even though sign on door says they are open there is no sign saying dining room is closed
The Location was well staffed and manager was very directive and helpful to customers also, as well as employees. She was quite loud, however at one point, in lobby but the machines and activities behind counter may have necessitated her volume. I think there are other ways used to direct employees when many customers are in lobby and trying to enjoy a calm atmosphere.
Service is fine. Coffee has been going down hill!! Weak, weak, weak!.. And I order dark roast. Too much sugar. This is not the first time either, it seems to be the norm. I think I may have to start finding some place new
The midnight shift at the Ford LIVONIA Transmission plant, miss our coffee run to your store, between 10:30 p.m. & 11 p.m. You lost a whole shift of customers, since you changed your hours! Now you close at 10 p.m. , which means, we no longer get that first cup of coffee to start our day... Very very sad!!😕If only you could stay open until 11 p.m. every night, instead of 10....We Miss Our Tim Hortons Coffee!!!Think about it.... 11 p.m. would cover all shifts!!🤔What if, you keep the drive-thru open until 11??That would be like rush hour between 10 & 11 p.m. Just saying....
I live one mile from this location and I will purposely go out of my way to spend money at a different Tim Hortons. the coffee is often burnt tasting or just not palatable at all, besides the fact that my order is almost always incorrect. they often neglect stirring the coffees I order, which is annoying when I am driving to work and cant stir it. on top of the poor drink quality, the staff is rarely pleasant to interact with and usually look at me like theyd rather be throwing that crappy coffee in my face than serving it to me. go spend your money at a different place.
We live near this Tim Hortons and have gone there multiple times in hopes that we just had a fluke of an experience. Unfortunately, it’s terrible every single time we’ve gone. Our orders are ALWAYS wrong, employees are rude, and the food is never hot/fresh. It’s disappointing because we LOVE Tim Hortons, but this particular location definitely needs a big change.
We had been on the road a few days and were in search of a home cooked meal. My wife and I had a great turkey dinner with stuffing and mashed potatoes. A nice treat while traveling. The service was great. We had breakfast there the next day. Eggs were served hot and great biscuits and gravey with bacon cooked just right. Always seems like any of the Bob Evans restaurants do a great job with good food and service!
Best Tims around. Runs like a sewing machine. The employees are nice and a few stand out as exceptional.
Horrible service. 3 people in line, 10 employees behind the counter, and after 30 minutes they havent even started on my order. When I asked the lady what was going on she almost beat me up. Seriously ghetto attitude. Tim Hortons should look into whats going on at this location. This is unacceptable
Coffee is good but only two stars because every time I come here they never have my doughnut. It always I am sorry we just ran out. Never happens at looney bakery.Update I just took a star away because my coffee for the third time this week tastes like water with cream added.
I went to the Tim Horton on 5 mi and Newburgh and my experience was terrible. I wanted a large iced coffee with 3 milk and 2 splenda. I also asked for hazelnut flavor. When I got to the window to pick up my coffee it was black. I said to the lady I asked for it to be light. The 2 ladies were very upset with me because I asked for more milk. They reluctantly added the milk with no change. The ladies very rudely stated that hazelnut is black. I have had hazelnut flavor before and it wasnt black. I finally told them to just put in cream. They were very unhappy with me. Then when she gave the coffee it had too much ice. I had requested light ice. I told the lady there was too much ice. She exclaimed nastily there is no ice and why order ice coffee if you dont want ice. I showed her half the cup was ice. She then dumped some of the coffee out and handed me the cup. As I began to leave, they commented to each She doesnt know what she wants. I wont be returning to that Tim Horton again. Suzanne Wrosch
Never have had an issue love this location love my ladies in the morning .......thank you for all the hard work everyday ladies
I grew up on going to Tim Hortons when visiting Canada. I was excited when they opened in Michigan, they have the best coffee, ice caps, etc. Every time I go to my parents house in the country, I always stop Tim Hortons
Never had any issues with this place until today. The woman who took my order was so rude, which has never happened before. I cant really blame her though, it was 6am.
The only thing consistent with this Tim Hortons is them messing up your order.
They are okay. The customer service is great, however, I went there a few times to order the Grilled Cheese Panini and what I really got was a cheese sandwich. The cheese wasnt melted the bread was only lightly toasted... But I still ate it because I like bread and cheese...
I absolutely love Tim Hortons Shay is the manager. Always make sure my coffee is correct large coffee 4 creams8 sugars in a shot of espresso!
Management is very rude and condescending. Wrong orders are common here and they dare you to speak otherwise believing you were at other locations. Only gets 1 star because the donuts are fresh but the higher management sucks.
The girl who was working the drive through between 7 - 730 am 1-14-17 gave me the most attitude for the smallest order of 2 large black coffees and then to top it off she added sugar and cream to both. Its almost like she did it on purpose
Should consider retraining staff , I ordered a XL DD and my coffee look like milk :( definitely dont know how to make the correct usage of cream and sugar , food all cold this was defiantly my last day
Employee SPIT on a customers food (customer has photo). Manager doesnt want to deal with it, told news crew to leave the property. Dont put your health in the hands of this disgusting location!
This Timmys is always backed up, when you order a bagel there’s never enough cream cheese and they have the door locked still so you can’t go inside.
When in the area you must stop by the best coffee and donut shop ever which of course is Tim Hortons, 33500 Plymouth Rd, Livonia, MI 48152. You wont be sorry when youre done. Great staff, great service and great baked goods and drinks.
I really like to go for donuts here but I guess no anymore after the SPITnews, and from now on I will check my donuts no matter where I buy them and these guys definitely will not have my money anymore. And hopefully they find out who did that so this person pays for all the customers gone.
Out of hashbrowns at 8am, wanted to charge more for a substitute of the hashbrown... really? Attitude over the speaker. Cant fulfill an order, but will charge more for the meal because of it. No customer service.
I go there almost daily and its a hit or miss that the food is warm, coffee is often cold and the doughnut is stale. Call today to complain after a few weeks of this. Brad hardly seemed concerned with my complaint, as if hes heard it all before. Maybe Brad if youve heard it before, you outta do something about it!
Usually mess up the order. The staff usually has snobby attitude but the coffee is amazing! Theyll be alright in my book
Had a good selection of donuts for an afternoon visit. Quick friendly service. I wished the fireplace would have blown warm air, but mentally it helped me feel warm.
Delicious Donuts. Wonderful drinks. Amazing atmosphere and service every time. A beautiful place to buy good pastries and other delectable items. Their dounuts make me go nuts!
Tim Hortons was extremely dirty and I order a grilled cheese and watched as the worker put it in a disgustingly dirty Pacino maker, and then the top stuck to it so he pulled it off, without gloves. I will never go back. Horrible coffee
Service is on point. Such great people skills. Always introducing me to different coffees. I go to drive thru every night same time
They had a large crew.. Yet I waited. Good 5 minutes before I was acknowledged. And the case where the chocolate milk was kept. It had a very warm blower in the very front of the case.
With only one person in drive-thru place my order one large coffee 2 sugars 2 creams pulled up to the window saw my coffee sitting there by this time shes answering the sign from another customer behind me with me watching through the window she starts to pour his coffee then Runs Out and realizes she has to make a new pot after setting up the first pot she decide to make three more pots then another person. The sign and she starts to take his order I was politely waving smiling trying to get her attention that she disappeared to fetch some donuts she came up to the window give me a hint of Hope smiled at me and then another person pulled up to the side she poured the rest of the copy for the second customer behind me then ran off to go make a sandwich at this point I shoved the dollar to the window crack and had to drive off only to be late for work I cant wait for Speedway across the street to reopen from the renovation Id like to get back to normal two to three minutes in and out copy in hand 10 gallons see you
Getting 2 12 cup to gos took some time for decaf and regular coffee for a large group. It was 30+ minutes to do just the decaf so I had to wait. Took about 20 minutes for the regular too.
They always screw my order up and most of the time my bagel or croissant always looks like someone sat on it before handing it over to me. Like it’s part of their job at the drive thru.
This is an excellent tiny diner in the center of Livonia. Its the kind of place where you can still order a bar of sliders with heavy everything- whats not to love. Its a family owned and operated icon of the city, which means local culture and great service.
Absolute disgrace to the name tim hortons, the shift manager is a dunce and shocking someone like that can get into a manager position. Will follow up with a call to the general manager. All of my bad experience revolves around the terrible manager.
Great coffee just wish the drive thru moved faster
The lobby is closed but the drive thru is open.
Got a dozen bagels today, they did not cut the bagels in half for me and placed them in a bag that tipped over in my car. Usually you get a box at other places.
Rude clerk yelled at my 3 year old who was sitting by in his chair and hitting the chair with his bare hands. She left the drive thru to come over the dine area and yell at him without my consent. Dirty toilets, very unkept store
Im almost always disappointed whenever I go here I figured give it one more chance i ordered the turkey sandwich and a steak wrap they didnt have the bun for the sandwich and replaced it with a bagel and I didnt even receive my wrap dont go to this place they cant even toast a bagel properly.
Not a variety of donuts left but sausage egg bagels r delicious
I went here for lunch they had a really good menu selections I wish they had salads or food for people who need light meals but their food was okay their bagels are amazing I just wish they would give you more cream cheese with them and have a better selection of cream cheese coffee is always fresh and hot but it always seems a little bit too strong for me I wish they had a lighter Variety in strengths of coffee
Just went to the Plymouth Rd Livonia, the place was FILTHY, the general manager was there and didnt seem to care. I ordered a cheese bagel, i was given a croissant top and a bagel bottom SMH. REALLY??
Horrible customer service. Very rude and unprofessional. Ask a question about the menu and no one knows and gives you attitude about it. Will never go to Tim Hortons ever again.
I love this coffee. I usually have it shipped to my home since I live in a different state. Today, I am in the area and am going to buy the entire display of large cans!
The amount of times Ive received cold hashbrowns from this place is unbelievable. At one point I told the manager and obviously nothing was done. Avoid this location at all costs!
Sometimes the timbits are crusty.
Tim Hortons coffee is not over priced compared to others. Great flavor on their dark roast.
Polite and respectful. The coffee was very well made and gave the enriched taste it should when it touched the tongue. Thank you!!
I ordered an iced capp supreme got just an iced capp but paid for the supreme. Ordered a 20 pack of timbits and got 15. Very upset. Only time ive had a problem.
Excellent donuts! Thick frosting, lots of filling and very fresh. Wonderful coffee!
This location is usual cool I havent had any problems here.
Coming from Mississauga Canada.It took 10 minutes from order to hand out.Coffee: luke warm.BLT: cold.Bad reputation for Tim Hortens as a Canadian Brand.
Great food , customer service is excellent, 10/10 would recommend
Said masks required but there was no indoor dining, only drive thru. Quite annoyed.
Good food fast service but employee was kinda snoty and rude
Great coffee and service
Best Tim Hortons in Livonia Nice people good food and clean
If you like sugar or cream in your coffee better get on the side, Because they never get the order right
They put way to much creamer and way to little coffee into my iced coffee. Thought maybe it was just me then another lady said hers was all creamer.
Just went here this morning and they meesed up my krder so i had to drive back and went inside got it remade got to work again and it was still wrong.... How hard is it to make a order accurate... It js not that hard.. I am not going back again nor would i recommed this place to anyone... Poor service.
Tim Horton near by us is good:Good coffee, excellent staff and services!Never have a problem here!
Cold dark roast coffee, run out of sleeves and whipped cream for cocoa. Busy location though, convenient, friendly staff
10/10 honestly a very reliable Tim Hortons quick fast and delicious every time!
Excellent customer service, Clean, an all around friendly atmosphere. And the coffee is great
Good food and customer service be back for sure...
Really friendly staff there. I go every morning since months, never got a wrong order.
I didnt like going in but not being able to eat there
I go here every morning on my way to school, theyre the fastest timmys around, and they always get my order right
They are not very friendly. Also they are not very fast. They do have good coffee.
Very fast service! And always have my kids favorite donuts.
Very nice staff. They’re happy to see me when I stop for coffee in the morning.
This is always the best Tim Hortons, they always have the food fresh and the service is great
One of the managers doesnt brew decaf in the afternoon unless you ask why should I have to wait?
Disrespectful Staff, felt I was on watch, They looked to each other funny. My stuff was not put or placed properly in a bag. Careless and rude behavior.
I ordered a bagel and cream cheese. There is very little cream cheese on the bagel. Disappointed
Horrible. The girl was rude and burned my bagel. What a waste. That place has gone way down hill since they first opened.
Not a clean place bad management I ordered children fajita the children was dry and turned black because maybe it was seating there for a week Im not going that place anymore
Rude employees, if you don’t like your job just quit
Great coffee and breakfast sandwiches. Very great staff at Flat Rock store.
Always friendly customer service. And always great food.
Very friendly! They were extremely efficient
Stopped by while going to Niagara Falls, Canada. Amazing Iced Capp and their Veggie sandwich on croissants...
They didnt carry strawberry or raspberry filled donuts. Disappointed!
This Tim Hortons is very nice all the staff is great especially Jalicia.
Tried the 2 for $4 special. The bagel sandwiches were very good!
Never have hash browns, always have to make sure you have everything staff is nice but clueless
24 hours, to-go is very efficient and quick. good start for breakfast or quick meals.
Im done going here. Everytime Ive ordered a bkfast sandwich here, its cold
Expedient great service and excellent coffee!
Wasnt happy with this Tim Hortons usually I like all of them but this one was very rude and disrespectful at the drive-thru
Good food, no issues here
Awesome, great service, food and muffins
Love it dont drink any other coffee
Coffee and bagel were delicious and service was great!
Very friendly service. Manager was super nice. Ill be back for sure.
The service sucks the manager shey is a piece of work and they are way to loud though they was fighting in the back and my coffee tasted burnt
Food was cold. It tasted frozen.
Great team. Good food. Clean location!
Small coffe mocha and two double chocolate in less than 2 minutes..bravo!!
Very friendly service and the food is always fresh.
Ice Capp was different than the taste in Canada.
They should be more professional
This location is one of the few that actually gets orders correct!
Nice store. Decent location especially for traveling or going to work.
Very nice place, clean, good food and beverages, excellent service.
Thank you for a pleasant experience and great customer service.
Theyre on point about 50 percent. With the coffee. Wish I had the time to go back n get it right.
Cheap place to get average coffee
Love their coffee
👌
Drive-thru is efficient and never screws up.
Love Tim Hortons! Great prices and coffee!
Good product and great people cant beat that
Stingy on cream cheese on the bagel good coffee
Their foods are all mouth watering yyumm!
Loud environment :(
My sandwich was cold and they gave me the wrong Donuts
Make sure you say your order twice
Excellent
So slow drive thru takes like 15 every time.
Great coffee, service, and atmosphere!
BF loves their coffee
Love the coffee. Im an addict
Love rheir coffee and fruit explosion.
Love Tim Hortons coffee.
Its a good place and all the people like you
I love Tim Hortons.
Strong coffee, cant complain.
Good service like usual. Needed to be cleaned.
Food is good. Not much seating.
Nice staff and fast service
Nice place, I always break my money from over there.
Bagels and donuts. Good breakfast place. Pricy
Timmy is my hommie.. My main squeeze..xl double double..
Great food and great coffee!!
Never go wrong with Tim Hortons
Excellent price and good cofee
10 / 10 would get coffee here again.
Typical Tim Hortons not usually a long line
Food was not very good or was the service
Coffees always fresh love it
Great staff and good kids always good.
Great ice capps.
The people there are friendly and quick servic
Love the coffee!
Buy one bagle sandwich get one free
Coffee drinkers delight store!
Busy, but worth the wait!
Only accepting cash. No cards. What a joke.
Cant go wrong with Timmy Ts
Gross food and unpleasant employees
Exactly what you expect from a Tim Hortons
Always awesome coffee
Total reviews rating 3.8
199 Reviews for Tim Hortons 2023:
Review №1
2022-04-06The cashier was so rude. Ask for 1/2 dozen muffin and she doesn’t have patients to get what I needed. I ask for strawberry cheese cake muffins then the reply was I only have one. I said there is 4sitting on the display shelf. It was hard thing for her to do. Once she packed up the muffin she left it on the counter. Didn’t pass it to me or don’t have any kind of acknowledgment from. The attitude was get it if you want it.
Review №2
2021-12-01The breakfast sandwiches were as good as they get. In my opinion they are still king of the bacon egg and cheese croissant sandwich. Coffees on the other hand Im only a fan of the regular medium double double. I always have a hard time when choosing something different. For example the peppermint mocha whip cream is the same cream used in the donuts. I did not like it. They could improve the formula.
Review №3
2022-07-21They are out of everything except coffee n bagels n donuts. There were 3 women by the window area. One of them was cussing like Richard Pryor. F$$k this, f$$k that. Loud enough I could hear in my car. The others complaining because they have no product. One girl out back by the order sign smoking a cigarette. One guy sitting on the guardrail in his TH shirt toking on a joint.Pretty classy place this one is. Unimpressed for a first visit.
Review №4
2022-02-20Never in my life have I encountered a person who was more uninterested and rude as this lady. Not to management, upgrade your business and just fire her!
Review №5
2022-03-24I pulled through the drive through and I was having a rough day. The girl at the window was so nice, and all smiles. It immediately made me feel better and my coffee and fritter were perfect to go along with that. I didnt get her name but I was there between 3:30 and 4:30 on Thursday 03/25/22. She had a septum piercing so I hope this gets to her to say thank you.Actually this is the wrong time hortons Im talking about the one on farmington and Plymouth
Review №6
2022-06-01Unprofessional and the drive thru did not take my order properly and said I never ordered. Rude young person who took order other employees were respectful and attentive.Sad that manager stood by this lack of customer service.
Review №7
2020-05-27I ❤ Tim Hortons just not this one. I forgot and went here again but wont forget again. Lamest $7 sandwich both times Ive ordered from this location. 1st they gave me wrong order so had to remake and this is what they give me for $7. Vending machine sandwiches have better appeal. Do yourself a favor and drive 5 min to the TH on Wayne Rd & Warren. Their sandwiches are delicious every time!
Review №8
2022-03-12Very lazy crew today. Order $20 worth of stuff including some bagels toasted with cream cheese. Got the bagels barely cut and not tostada or with cream cheese. This location used to be good but has slipped a lot. Not recommended.
Review №9
2020-11-26They consistently dont toast the bread for breakfast sandwiches but this disaster took the cake. Theyre too busy to have good service. So even though its a mile from my house I drive to the Farmington and Plymouth location now.
Review №10
2021-04-06I have never felt so compelled to write an honest review for a business. Whoever was working the drive thru on 4-6-2021 @ 6:20pm needs to be removed from your staff. We only ordered three drinks and there was NO ONE else in the drive thru. The worker was rude for absolutely no reason we felt rushed and like we were bothering this person for asking them to their job of taking drink orders. If this was the only complaint I would not write a review. However we also received an expired milk that went bad in DECEMBER of 2020. Tim Hortons you need to do something about the employee wearing a wrapped crystal around their neck working at this time. For the better of your business please address this.