Caliber Collision
Address: 7500 Folsom Blvd, Sacramento, CA 95826, United States
Phone: +1 916-381-8144
Services: Payments: Credit cards,
Phone: +1 916-381-8144
Services: Payments: Credit cards,
Category: Auto body shop
Rating: 4.6
Site: https://caliber.com/find-a-location/sacramento-university
Worktime:
Rating: 4.6
Site: https://caliber.com/find-a-location/sacramento-university
Worktime:
| Day | Time |
|---|---|
| Monday | 7:30 AM–5:30 PM |
| Tuesday | 7:30 AM–5:30 PM |
| Wednesday | 7:30 AM–5:30 PM |
| Thursday | 7:30 AM–5:30 PM |
| Friday | 7:30 AM–5:30 PM |
| Saturday | Closed |
| Sunday | Closed |
Name: A******* T*****
Date: 2024-06-14 18:37:26
Rating: 5
Comment: Calibers is a great choice for repairing your vehicle, They take good care of there customers with professional and efficient service.
Name: Y**** D******
Date: 2024-06-09 21:21:19
Rating: 5
Comment: Great place
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Name: A****** S****
Date: 2024-06-08 00:41:02
Rating: 5
Comment: Caliber Collision on Folsom Blvd. did a quick, thorough, and professional job to get my car back on the road in under three days. They did everything possible to make the temporary loss of my car as painless as possible and facilitated the pick up and drop off of my rental vehicle super easy. I am grateful for their excellent customer service. Alexander was kind, knowledgable, extremely professional, and he went the extra mile to provide assistance and timely communication. I’m very happy with the repairs they made. The car looks brand new.
Name: Z****** F*****
Date: 2024-06-04 17:41:52
Rating: 5
Comment: Alexander and his team are lifesavers. I damaged my bumper and undercarriage cover and it was dragging on the freeway. I pulled into the shop and they were able to help me right away to make my mess a bit more functional, so I could get to an appointment. I will be back for the full repair. I greatly appreciate the help!!
Name: K*** G*****
Date: 2024-06-01 00:20:58
Rating: 5
Comment: I had to bring in my Yukon XL in for rear end bodywork due to a negligent driver. I had to change the appointment a few times due to work conflicts and Caliber was more than willing to reschedule. Tony inspected the vehicle, give us a preliminary estimate, and we received the vehicle back on date as promised, even though there was additional work necessary once they tore down. I use Caliber for the repair of business vehicles, but this is the first time I’ve had to use them for my personal vehicle. Nothing but great things to say about service and quality!
Name: S**** H*****
Date: 2024-05-24 23:14:40
Rating: 5
Comment: I had a great experience with Caliber Collision, and should I ever need more repairs to my vehicle, Id go back to them.
Name: A******************
Date: 2024-05-21 14:07:03
Rating: 1
Comment: I brought my vehicle into this shop for a collision repair in October. My car was side swiped with damages to the drivers side door and driver side passenger door. It took this shop a month to repair. The shop called me to pick up the vehicle at 5pm when the shop was closing. During the fall season, 5pm is already dark. If I had not carefully inspected my vehicle, I wouldve walked out with additional losses not even related to repairs. My rain guard was not installed, the tape liners on the doors were unprofessionally done even I could see it was poorly taped on, pieces of my interior panels from the rear were left uninstalled and placed on the seat, and a panel cover under the steering wheel was broken and missing. None of these items were even related to the exterior repairs. But the thing was, they just handed me the keys and never intended to inform me of these until I inspected and questioned. Very disappointed and will never use any Caliber shops for this reason. All friends and families had been advised to stay away from Caliber.
Name: J**** G******
Date: 2024-05-21 02:08:02
Rating: 5
Comment: Good shop they had me in & out within a week really appreciate the customer service very friendly informative & helpful.definitely would recommend them.
Name: S****** W*********
Date: 2024-05-15 15:33:40
Rating: 5
Comment: Work looked great, I got my car back in 4(!!) days after needing body work from an accident and insurance claim. These guys were on it and took great care of me and kept me informed without any unwanted fluff.
Name: E***** B****
Date: 2024-05-09 22:49:23
Rating: 5
Comment: My experience was top notch with To ya as my go to gal. She kept me informed and got the car done sooner than promised
Name: N**** 3**
Date: 2024-05-02 22:43:42
Rating: 5
Comment: This place is amazing very good customer service they let you know every step of the way what theyre doing I even got my car back earlier and my car smelled and look better than when I gave it to them.They not only work on my outside but they detailed my inside I just had my car cleaned at a carwash and they did a way better job than the job then the car wash that I paid $60 for
Name: C******* P********
Date: 2024-04-25 18:29:06
Rating: 5
Comment: Great shop!
Name: L***** S***
Date: 2024-04-22 17:53:41
Rating: 5
Comment: I have nothing but good things to say about their service. Customer service was top notch and so friendly. Repairs were fast and my car looks amazing. I highly recommend them.
Name: C**** C****
Date: 2024-04-08 18:51:59
Rating: 5
Comment: Amazing car repair. The service advisor tonya was Amazing. The best repair shop
Name: N****** G***
Date: 2024-04-04 16:19:08
Rating: 5
Comment: This shop is fantastic. Oscar was so wonderful and kept me informed during the whole process. Can’t recommend them enough and my car looks beautiful again.
Name: B** L*****
Date: 2024-04-01 18:01:19
Rating: 5
Comment: We were advise of an estimated cost and time frame. All of which were right on. I would have no problem using Caliber Collision, again, or referring them.
Name: C*** K****
Date: 2024-03-18 19:46:31
Rating: 5
Comment: Pleasant people, they worked with my insurance company
Name: L*** S*****
Date: 2024-03-07 18:02:10
Rating: 5
Comment: Carlos was absolutely amazing! He stayed in contact with me throughout the whole time my daughters car was being fixed. Gave me all the heads ups and progress on the car! He got the car done quicker than anticipated. We most definitely will be back!
Name: A**** T
Date: 2024-02-28 20:37:22
Rating: 5
Comment: Completely easy process and they keep you updated every step of the way. Oscar M. was wonderful as the advisor on the repair and was even kind enough to offer to bring my vehicle to me when my schedule wasnt aligning with picking up the vehicle. Would recommend this place to anyone I know. Thank you again for making the experience easy and effortless!
Name: J**** F*******
Date: 2024-02-28 00:23:41
Rating: 5
Comment: Repair came out amazing. Office was so friendly and communication throughout the process was perfect. Thank you for all your help and hard work getting my Ford Focus back to me, and better than time promised.
Name: J**
Date: 2024-02-22 23:31:13
Rating: 5
Comment: Repaired my vehicle and looks and runs better than before
Name: R***** C****
Date: 2024-02-03 21:43:24
Rating: 5
Comment: We have used this same Caliber Collison location several times. We have never been disappointed. This particular time, they were not happy with the paint job on a few parts, and sent them back to be redone. I appreciate that they took this extra step for us. I will recommend them to family and friends if they ever need repairs.
Name: B**** A*****
Date: 2024-02-02 20:00:37
Rating: 1
Comment: Car was painted with flaws when recieved back wouldnt recommend them. These are not from rock or debris on road either. This paint job was supposed to be good lifetime waranty. Its been 7 months its decaying quickly. Im not sure what to do it makes me sick. I went back and was turned away telling me flaws were not there problem.
Name: P******* I********
Date: 2024-02-01 00:31:14
Rating: 5
Comment: My Lexus RX was rear ended while it was parked. Caliber was the place the insurance company had me to take it for an estimate. I decided to let them do the work, because it was easier than finding a place for myself. Well I have to say I am glad I did. Everyone there was friendly, communicative, and stood on their word. They also assisted me with the rental while they had my SUV. When it was ready I was 100% satisfied. It looks like it just came off the lot! The estimate was reasonable as well! They did an awesome job! See before and after pics.
Name: J**** H******
Date: 2024-01-29 20:09:21
Rating: 5
Comment: Fantastic Communication, work completed earlier than promised, and a well appointed waiting room for their customers.
Name: C****** A****** M******* J*
Date: 2024-01-17 02:04:01
Rating: 5
Comment: Yall did a FABULOUS Job, got my vehicle back 7 days early too. I will be back when some Buster hits my vehicle again. TRUE PROFESSIONALISM At Yalls shop. 🫶🏿🙌🏿🎼❣️
Name: B*** R*****
Date: 2024-01-13 08:05:45
Rating: 5
Comment: This location has taken AMAZING care of more than one of my vehicles. Thank you!
Name: j**** d**
Date: 2024-01-11 22:50:39
Rating: 5
Comment: Great customer service and very helpful
Name: T*** J****
Date: 2023-12-25 17:54:08
Rating: 5
Comment: They were wonderful before, during, and after the repair!
Name: L**** V******
Date: 2023-12-06 01:56:08
Rating: 5
Comment: Incredible people who did an incredible job on our Jeep. Cleaned it after they fixed it. Wonderful customer service.
Name: A******* F********
Date: 2023-11-29 18:48:43
Rating: 5
Comment: You never know when it comes to repairs if you can trust what they tell you but when working with Carlos he made me feel super confident that my car is getting the best service. Thanks Carlos I will definitely send referrals your way !
Name: D****** K****
Date: 2023-11-29 17:41:25
Rating: 5
Comment: A few weeks ago, I was involved is a car accident. We all know what a pain that could be however; Carlos and the front desk lady Zoe ? made me feel better! They provided me with the best customer service and explained the process to me in a caring fashion.Carlos is also easy on the eyes 👀!!Thank you caliber for making a horrible experience turn into an easy one.
Name: C******* C******
Date: 2023-11-27 14:48:51
Rating: 5
Comment: Great service, Carlos and his team are very professional and reliable, I highly recommend this place.
Name: G******
Date: 2023-11-22 17:05:19
Rating: 5
Comment: I had a phenomenal experience with Caliber Collision at 7500 Folsom Blvd, Sacramento. For the following reasons. Carlos was extremely professional, easy to communicate with and he got my vehicle in quickly. I was leaving on a business trip and needed to make sure my wife was taken care of before I left. He made it happen within two days. The process was very easy, I spoke with Alexander who was the estimator. He was very informative, detailed and explained everything after a brief cursory check and let me know he would know more as the technicians took the vehicle apart. They called me promptly to explain after the discovery after inspecting the vehicle. The service was exceptional because of all the details involved .. I was even given a curtesy lift to the rental car place and that gave me the (VIP) feeling that my business was important to them. Small business, Big business what matters is the customer service and caliber collision gets a 10-10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Name: E**** L***** G****
Date: 2023-11-22 16:35:46
Rating: 5
Comment: Carlos and his team are extremely helpful. Their service and quality of work is to be commended. I highly recommend them!
Name: J******* N******
Date: 2023-11-22 16:19:59
Rating: 5
Comment: Brought my vehicle in and it was in and out in a few days ! Way ahead of schedule! And right before the holidays can’t thank Carlos and his team enough for coming through for me!!
Name: M****** T***
Date: 2023-11-21 12:42:24
Rating: 1
Comment: Stay away from this location! First of all, an Alfredo was very rude! I threatened to call Regional Manager and when a store/ general manager came running out and told me he would replace front bumper at his cost. So, I waited 2 weeks and came back to get it done. The top part was replaced but bottom was not. Then, when he finally got part it was wrong one! So, first time he replaced it, he claimed I hit something, second time I brought it in, he claimed I hit something again, but, before I went in, I looked at vehicle and there was no scratch! He lied about both!When I first brought car in, they claimed I had scratch and I said it wasn’t there! They must scratch it pulling it in back. I have gone to other Caliber Collision and no problem!
Name: J G**** (******** a** R****
Date: 2023-11-18 04:06:09
Rating: 5
Comment: Pleasantly surprised with the high level of customer service provided by service technician Alexander. He even had a couple of unrelated scuffs buffed out for us. The car looked amazing when I picked it up and I was informed about the status of the repair every step of the way by Alexander.
Name: O** O****
Date: 2023-10-31 22:46:07
Rating: 5
Comment: Great job
Name: P******* H***
Date: 2023-10-27 04:40:15
Rating: 5
Comment: Caliber collision did a great job on our vehicle and got us back in it much sooner than expected. Great work!
Name: S** S*****
Date: 2023-10-23 21:52:58
Rating: 5
Comment: Great service and repairs were completed very timely!
Name: R*** A*******
Date: 2023-10-12 20:52:18
Rating: 5
Comment: Very nice, friendly, efficient and fast.
Name: J****** P******
Date: 2023-10-05 18:47:29
Rating: 5
Comment: Alexander was awesome! He kept me updated the entire time and my car was ready almost a week early
Name: C******* D***
Date: 2023-09-28 17:37:45
Rating: 5
Comment: Best service, professional, friendly and great workmanship.
Name: A**** H*******
Date: 2023-09-26 11:46:49
Rating: 5
Comment: Carlos was amazing. I love this place.
Name: L** J*** V***
Date: 2023-09-13 01:55:22
Rating: 1
Comment: WORST place to take your car for repair. I handled the case for my mother. BELIEVE ME when I say it, they did more damage to my moms car than it should, even spots that were not even touched by the accident.The repair literally took them 3.5 months and yet it was still halfa$$. We were delivered the car 6x promising that it was complete and ready for pick up.1st visit: Trunk struggle to close, trunk alignment was off, body panels were asymmetrical, large thumb sized gapping, missing over a dozen clips that holds the parts onto the car.3rd visit: This was one of the worst pickup and poorly delivered. The interior of the car was dusty like it hadnt been touched in a month. We found sandpapers (trash) tucked inside the spare tire compartment. The spare tools were clearly taken out and were clearly not put back in its place. We found that there were still missing clips. The car parts were falling off. Even the headliners were dirty with oily black fingerprints everywhere. We also found a deep 3-inch scratch around the inside the window frame. This damage should not have been there and definitely was not caused by the accident but clearly by the carelessness and neglect of the shop. Inspection should have happened before even contacting us for pick up.5th Visit: My husband, brother, and I we all met at the shop ready to inspect the vehicle and pick it up. We were hoping this was going to be the last visit.When we arrived, the manager Carlos had already left after already coordinating with him since the morning that we will come by and we request his present. We all arrived before 5:30pm. The shop dont close until 5:30pm. We checked out the car and still was slightly unhappy because the trunk was still off on alignment, and we found a scratch on the front bumper that was never there before, but we decided to let that slide. More damages....3/31/2023 This was our 6th visit to the shop: This was another very upsetting and disappointing visit. When we got there, the vehicle was in the front ready for us as i had coordinated with the GM Carlos of us coming by.What upsets me the most on this pickup was how unprofessional he was as a General Manager. We were about to get into the car (i had not even started the car yet), which was around 5:15pm *Note: the shop does not close until 5:30pm. The GM was so quick to get rid of us that he closed the door and locked it. I didnt think too much of it until I was trying to put on my seat belt and no it was stuck and locked. I cannot drive off without a seat belt!. *First SAFETY FAIL check by Caliber. My husband went to the door and as he tried to open the door, guess what it was LOCK!!! HE HAD TO KNOCK three to five times for someone to open. The lady at the front desk, SURPRISINLY, did not hear him, whereas I can. CLEARLY, THEY WERE IGNORING US! Finally, the manager came out. Can I stress it again that it is not even closing time yet and to lock out your customer is definitely the worst thing any shop can do, especially after so many disappointments. He came out looking so clueless as we were showing him that the seat belt isnt pulling. My husband had to check it again and was able to unlock it.After we drove off and on our way home, I noticed the blind spot sensor on the right side mirror wasnt working. *Second SAFETY FEATURE FAIL check by Caliber.When we got home, we noticed even more damages.CONCLUSION: Weve decided not to take the car back to this horrible shop. Weve decided that they did us unfairly and that we should report them to BAR (Bureau of Automotive Repair) but given some thought and a few communications with the companys regional manager weve decided to give the company another chance to correct everything, but it would have to be another location and nothing is come out of our pocket including a car rental.I dont blame the company. But honestly, this couldve been handled better.
Name: H***** R*** M********
Date: 2023-09-10 14:40:18
Rating: 1
Comment: Highly dont recommend this body shop for no one!
Name: C***** R***
Date: 2023-09-04 17:43:28
Rating: 5
Comment: Great work❗️Great Customer Service❗️Fantastic Staff❗️
Name: R*** V******
Date: 2023-09-01 18:08:30
Rating: 5
Comment: Great customer service and excellent employees.. very professional
Name: B****** W******
Date: 2023-08-28 15:24:05
Rating: 1
Comment: I came back to give this a 1 instead of 2, if negative stars were possible that’s what they’d get. I’ve had to come back numerous times bc they keep saying my car is fixed when it is not. Worst service experience I’ve ever had
Name: R** B***
Date: 2023-08-27 18:16:57
Rating: 5
Comment: Caliber was fantastic! Start to finish, great jobThank you
Name: K****** H*****
Date: 2023-08-22 17:03:59
Rating: 5
Comment: I only had a minor repair but my car as
Name: K**** K***
Date: 2023-08-08 15:43:23
Rating: 5
Comment: The experience with the rental and insurance companies was seamless and when an aftermarket part required as a first option by insurance did not fit well a new part was ordered and the repair looked perfect. So impressed to find this level of quality and care that seems so rare these days.
Name: H****** D***
Date: 2023-08-08 02:35:45
Rating: 1
Comment: Bad paint job and a new door ding. Back door hatch was install crooked. I do not recommend this place.
Name: M****** C**********
Date: 2023-07-31 17:00:48
Rating: 5
Comment: Great service
Name: M****** L*****
Date: 2023-07-29 18:09:59
Rating: 5
Comment: The employees were very nice and helpful.
Name: E******** B*****
Date: 2023-07-08 00:15:52
Rating: 5
Comment: The staff at Caliber Collision were friendly, knowledgeable, and great at checking in and communicating on progress and next steps. Not only was my car done earlier than promised, but they did a beautiful, top-notch job on the paint and body work. They also cleaned my car and it even smelled great inside when I picked it up. They really go the extra mile, and I appreciated their excellent work and customer service. Thank you so much Caliber Collision!
Name: J*** M******
Date: 2023-07-03 17:48:01
Rating: 5
Comment: Caliber Collision was a preferred repair shop through my auto insurance. This was my first experience using Caliber Collision and I highly recommend using the shop on Folsom Blvd near Power Inn. They were great with keeping me informed of any changes and just with the status of the repair. Friendly folks in the shop and the repair looks great, paint matched, all lines are clean, cant even tell if the car was in an accident. Thats what you want in an experience. Thank you Caliber Collision.
Name: D**** B*********
Date: 2023-06-13 23:33:47
Rating: 5
Comment: Carlos and the rest of the team went above and beyond for me to have my car back pretty much brand spanking new. I know times are tough with parts and such, especially with European vehicles and they really worked with me and made sure I had a good experience. I wont bring my car anywhere else with the type of service I received.Thank you!
Name: J** G******
Date: 2023-06-12 11:49:43
Rating: 5
Comment: I am thouroughly satisfied with the services and repairs that Caliber Collision performed on my truck. They worked with me and my complicated schedule to not only allow me to weather the 2023 winter storms with my truck but also returned my truck back to me at warp speed! 100% Satisfied. I would give them 12 out of 10 stars! Easy!!! Thank you Tonya and Caliber!!!
Name: A*** N*****
Date: 2023-06-04 17:41:39
Rating: 4
Comment: Brought it back to have them look at my front driver Windows. It wasn’t rolling up correctly. After 20-30 wait Oscar came out to me saying the manager will order me new part to fix my windows which is the window regulator. Waited about a week I call back. Spoke to Oscar. Manager is too busy to order me the part to fix my windows. And now it been 2 weeks still no call or update on the part. 6.4.2023
Name: D**** S****
Date: 2023-05-29 23:44:44
Rating: 5
Comment: Vehicle looks amazing great customer service I would highly recommend this repair shop to family and friends vehicle was done before the promise date and I was updated with status and any additional repairs being done to my vehicle. Alexander gave me very good customer service got me in and out.
Name: M** L** L**
Date: 2023-05-26 03:03:09
Rating: 1
Comment: Need my back right bumper fix due to accident. They keep pushing my pick up date. Their wielding on my car was bad and very ugly. It was not how it was before. They did not line my parts correctly, part are loose and they scratch my car.
Name: K**** C******
Date: 2023-05-11 02:58:10
Rating: 5
Comment: We just dropped our car off there this morning...... Maybe if I give them their rating NOW, I will get my car back sooner! But seriously, they are a great company!
Name: T**** B*****
Date: 2023-05-08 17:38:59
Rating: 5
Comment: 10/10 most excellent and top notch location for your body repairs. Especially if you use USAA!
Name: J**** S*********
Date: 2023-05-04 00:09:04
Rating: 5
Comment: They did great work on our car and fixed it up on a timely manner. We have a car with a weird shade of blue and the color match these guys did was perfect. They also did a couple extra dings on our car for free. Good place to work with!
Name: b*** s******
Date: 2023-04-29 01:12:58
Rating: 5
Comment: A friend of mine took me with him to this place. Tonya, the girl that wrote his repair estimate, was quite impressive with her knowledge and I have to admit afterwards I couldnt tell where it was hit.
Name: m****** r*****
Date: 2023-04-28 15:40:22
Rating: 5
Comment: Excellent service! Very professional! Carlos and his staff are the BEST!!
Name: D***** A****
Date: 2023-04-27 23:40:38
Rating: 5
Comment: I called in and spoke to your representative, Tonya, whom was very professional and polite.She answered all my questions regarding Calibers services and a timeframe. I referred your business establishment to a friend because of it.
Name: J*** N******
Date: 2023-04-25 20:25:37
Rating: 5
Comment: Excellent repair work and customer service! Very happy. Would highly recommend
Name: S**** M******
Date: 2023-04-25 11:55:55
Rating: 5
Comment: They did a wonderful job on our car. Thank you
Name: K** B******
Date: 2023-04-19 15:24:06
Rating: 1
Comment: They take too long to make an estimate. Their catch phrase is a lie. They dont seem to want to do business in a timely manner. Over three days and two calls to get an estimate.
Name: M****** B*****
Date: 2023-04-07 16:29:58
Rating: 5
Comment: I had a wonderful experience at Caliber Collision off Folsom Blvd. Everyone there made sure I was taken care of through the whole process. I had Tanya and Zoe help me out. They’re very good at communicating through the auto repair and over all very friendly. I recommend coming here for any auto repairs you need!
Name: S******
Date: 2023-03-18 17:17:44
Rating: 5
Comment: Came here and received help from Carlos. The staff was also professional, courteous and welcoming. Carlos was very knowledgeable and attentive to my car and was able to fix my problem immediately. He didn’t make me feel like he was up charging me or tried to sell me on anything more. Would definitely recommend this place!!
Name: B**** F********
Date: 2023-03-03 02:32:30
Rating: 5
Comment: They do a vary good job
Name: c****** a*******
Date: 2023-03-03 01:15:01
Rating: 5
Comment: Someone try to steal my catilyic converter and wasnt that lucky . But I had to replaced my o2 sensor front and back and replace the parts they took off. They took care of everything. Great customer service and professional service was excellent. Thank You!CALIBER 💥 COLLISON
Name: R***** R****
Date: 2023-02-15 16:19:23
Rating: 5
Comment: Great service quick and easy was in and out in no time!!! Employees were very kind!
Name: K** P********
Date: 2023-02-09 17:21:18
Rating: 5
Comment: Had my Catalytic Converter replaced but also Ive had previous vehicles get worked on because of body damage. They are true professionals and provide excellent and quality service.
Name: E T
Date: 2023-01-26 22:50:02
Rating: 5
Comment: Was repaired quickly good customer service
Name: H****
Date: 2023-01-16 02:51:17
Rating: 5
Comment: Stopped by for an unscheduled estimate - was seen immediately. Was told it might be a quick fix and offered to have the “guys in the back” take a look. 14 minutes later my issue was fixed on the house. Amazing - appreciate this kindness and great service!
Name: K**** J******
Date: 2022-12-27 18:35:23
Rating: 5
Comment: I was a bit overwhelmed in choices when we needed to get our truck in for body work after my first accident (hit and run). I am really glad we chose Caliber. This location works directly with Geico, which allowed me to not be in the middle of more communication. The staff are friendly and helpful when I was worn out by the whole situation. They were able to get the work done with good timing considering all the supply chain issues at this time and our truck looks great. I really appreciated the text updates and being able to text back. Overall very happy with the bodywork done and glad we are back on the road.
Name: P***** H****
Date: 2022-12-12 18:41:16
Rating: 5
Comment: Great shop. Attentive, thorough. Good job done and nice folks.
Name: N*** I*******
Date: 2022-12-05 17:30:19
Rating: 5
Comment: Joe and the team were amazing!From the minute I walked in to the minute I picked up the car, I was provided great and timely service.Would 100% recommend this location to anyone seeking repairs.
Name: A*** N*****
Date: 2022-12-02 05:03:31
Rating: 5
Comment: Alexander and Carlos were amazing. They helped me out with everything I needed.I would highly recommend this shop.My car was damaged a week prior. I got a fast appointment in 4 days, I was able to drop it off on 11/18/22. I thought it would take longer due to Thanksgiving but my car was able to be done 11/28/22. Excellent customer service, I was updated all the way throughout the entire time my car was in the shop.
Name: N******** M******
Date: 2022-11-29 18:26:21
Rating: 5
Comment: I am astonished at the level of customer service these guys function at! Friendly staff, knowledgeable front desk people, will recommend!
Name: G*** H*****
Date: 2022-11-22 22:32:24
Rating: 5
Comment: Everyone was professional, accommodating and overall awesome to work with.
Name: L***** M*******
Date: 2022-11-19 23:26:04
Rating: 5
Comment: I dented my own car (part of the rear bumper) and needed it fixed. I went to Calliber Collision on Folsom Boulevard at the recommendation of my car insurer.I was not disappointed! Joe Ricca explained everything to me, followed up via text, and had my car ready when he said it would be-all washed! I can’t recommend them enough. Plus all the staff at the front desk who greet you and connect you with your service advisor are wonderful!You would never know I dented it by looking at it!
Name: i**** p*******
Date: 2022-11-15 03:51:06
Rating: 5
Comment: The service I’ve received from them were amazing! Everyone was thorough when it comes to the updates and my vehicle was finished even before the estimated time. Amazing work everyone!!! Highly recommended!!!
Name: H** B**
Date: 2022-11-05 01:20:07
Rating: 1
Comment: I would not recommend doing business here. I was sent here through my insurance comapny. Upon arrival Alex the estimate guy and the lady at the front desk were very rude with no manors. They intended on not getting my vehicle a proper estimate on the lift for undercarriage damage unless I got the work done through them. I was unsure at first but after they told me I was obligated to have it done through them I definitely wasnt. I would recommend any other caliber collision over this shady place. Also told me not to leave my car or it would forsure be broken in to and I would get my radio stolen. Very rude and unprofessional.
Name: T***** S*******
Date: 2022-10-31 23:20:16
Rating: 5
Comment: This place is the bees knees! My car looks so good and Alexander did such a good job and is so cute! His laugh is Contagious! I just picked up my car last week and I feel like driving it into my husband’s truck so I can go back and have two more vehicles repaired there! I feel so great about my experience I have that funny feeling in my tummy thanks Caliber. Caliber should promote Alex to manager or give him a huge raise. So happy right now
Name: M**** S******
Date: 2022-10-31 22:31:52
Rating: 5
Comment: Wow! These guys are just absolutely amazing! Alexander is one heck of a guy and made my experience easy and painless. I highly recommend this Caliber if you want quality repairs on your vehicle. Including the staff, everyone I encountered have been stars!They also had my window retinted by a company called Sunco Protective Films and came out perfect.Keep rockin you guys! You guys are great!
Name: C**** R*******
Date: 2022-10-21 02:22:19
Rating: 5
Comment: I’m loved this place at 7500 Folsom Blvd Sacramento because of Tonya’s excellent, professional, and personal customer service, repair workmanship and attention to detail!
Name: D*** E****
Date: 2022-10-19 02:26:29
Rating: 5
Comment: This business is amazing in so many ways. Professional attitudes, friendliness, concern for my satisfaction and the best repair work ever. I highly recommend Caliber Collision on Folsom Blvd.
Name: C**** D****
Date: 2022-09-30 12:36:46
Rating: 5
Comment: The catalytic converter was stolen off the car. When my insurance agency asked where to take it, it was a no-brainer to go to Caliber Collision. Always excellent service with a high standard of professionalism.
Name: B*** S****
Date: 2022-09-12 16:48:39
Rating: 5
Comment: Excellent outfit. Excellent customer service. Beautiful finished product.
Name: s***** m*******
Date: 2022-09-09 15:22:31
Rating: 5
Comment: Alex was really knowledgeable about the whole process and really made getting my car repaired so easy. His time frames were spot on.
Name: h*******
Date: 2022-09-04 15:26:43
Rating: 5
Comment: Caliber Collision did an excellent job of repairing damage to our 2021 Toyota Prius. The car looked as good as new when it was returned. The staff kept us apprised of the repair status throughout the time the car was in the shop. Everyone is extremely friendly and professional.
Name: R***** M******
Date: 2022-08-30 15:11:08
Rating: 5
Comment: Carlos B was amazing! He went above and beyond to have my car ready fast. Great service
Name: G******
Date: 2022-08-29 17:26:13
Rating: 5
Comment: Had to have my vehicle repaired after an accident. Caliber made the process as painless as possible, keeping me informed along every step of the way. Once repairs were done I couldnt even tell that my car had sustained any damage. The representative who assisted me, Tonya, was professional and courteous! The repairs were also completed ahead of schedule.
Name: P**** Z***
Date: 2022-08-15 18:59:42
Rating: 5
Comment: Ive used this business a few times and am always very satisfied. They go over and above. I had some front end damage and they tacked everything temporarily together at no charge so I could drive it while waiting for parts. Also, they did a through wash before delivery and even cleaned some stains off my leather seat that I have tried several products on with no luck. Hard to find this kind of service anymore. Highly recommend!
Name: A****** M*****
Date: 2022-08-12 03:28:25
Rating: 5
Comment: They fixed my passenger side mirror. They were professional and updated me every step of the way.
Name: C******** W*****
Date: 2022-08-11 21:13:22
Rating: 5
Comment: Caliber did an amazing job from the very beginning. The quality of service, professionalism, timeliness, and finished product was 10/10.
Name: G***** W*****
Date: 2022-08-08 17:11:33
Rating: 5
Comment: Caliber is very professional. We set up an appointment to drop off my SUV for some front-end body work. The Caliber rep/GEICO adjuster handled it from there. I got frequent emails updating the status of the repair. Paid the deductible and picked up the SUV. Great experience.
Name: M C
Date: 2022-08-04 20:55:01
Rating: 1
Comment: The customer service and communication was poor. I ended up going to a different shop that did a great job.
Name: J*** R****
Date: 2022-08-03 15:34:18
Rating: 5
Comment: Caliber repaired my vehicle from collision damage. It looks like new and they even took the time to vacuum my floors - which really needed it. Thank you Caliber Collision. :)
Name: R*** M****
Date: 2022-07-21 07:31:51
Rating: 5
Comment: Carlos was very nice and kept up communication. Caliber Collision did a nice job on my car repair.
Name: R***** A*******
Date: 2022-07-13 23:16:37
Rating: 5
Comment: Best place to get things done for your car, quickly and efficiently with fair price (at least, what they charged Geico seemed to be fair).
Name: D*** P*******
Date: 2022-06-23 17:35:55
Rating: 5
Comment: I have used this company too many times but I keep going back because they are great. This time I had some body panels replaced and repaired and repainted that side of the car. Also got the wheels aligned.
Name: K***
Date: 2022-05-23 18:01:59
Rating: 5
Comment: Amazing! Carlos was so good at keeping me informed every step of the way. Julie was great at answering questions I had.
Name: J****** T****
Date: 2022-05-19 19:17:36
Rating: 5
Comment: This caliber collision provided excellent customer service, timely updates, and got my car back to me in excellent condition. The staff here are very friendly and professional.
Name: L****** C*******
Date: 2022-05-14 02:58:47
Rating: 1
Comment: I would give them negative stars if I could. The quality of work done on truck was poor. my paint has drips in it. There is piecing on the drop they worked on. trim pieces that were replaced with dropped pieces. When I called to report these issues instead of I’m sorry we will make it right. The manager kept telling if none of the issues I had were a big deal. The front desk staff was rude and the case manager lack of communication was frustrating.
Name: R* J**
Date: 2022-05-09 19:57:57
Rating: 5
Comment: Great place for auto body repair Carlos is the man. Kept me informed on everything. Great guy.
Name: C**** g****
Date: 2022-04-27 00:29:47
Rating: 5
Comment: Great customer service. Attention to detail. Quality work!
Name: D**** V********
Date: 2022-04-25 20:05:36
Rating: 5
Comment: Awesome customer service. Awesome worl on the interior of my vehicle. I was throughly impressed with the work that was done. My car was also cleaned inside and out when I picked it up.
Name: J****** S**********
Date: 2022-04-05 16:49:40
Rating: 5
Comment: Great customer service and workmanship! My car looks beautiful and drives great after front end was hit. Highly recommend this location. Smooth process from beginning to end.
Name: J***** N****** J**
Date: 2022-04-03 19:03:26
Rating: 5
Comment: This caliber location got my car done super quick. Joe was super helpful and nice!
Name: K** D****
Date: 2022-03-31 01:33:07
Rating: 5
Comment: Really awesome customer service and car turned out great!
Name: A*** N****
Date: 2022-03-23 21:19:43
Rating: 5
Comment: Awesome customer service and great care for my vehicle!!! their staff is absolutely amazing!!!!
Name: S**** R*****
Date: 2022-03-08 14:56:59
Rating: 1
Comment: This repair was a PITA. Im sorry but in all honesty I Ill never use this shop or chain again.They ultimately rectified everything, but I ended up having to take my car in SIX separate times. I got rear-ended so it started as a basic bumper repair. First I took it in for initial inspection, then to drop it off for repair. When I picked it up it was dark, but next day I noticed my bumper was covered in orange peel.I had to take my car back in for another inspection for the botched paint job, and schedule another drop off. Dropped it off a second time, orange peel was fixed, and the black interior of my car was covered in the sticky silver polish residue from whoever drove it. The stuff is a pain to get off.Then the bumper was crooked with a huge gap on one side of the hatch because it wasnt sitting on the bracket correctly. Again, it was dark when I picked it up, and I was distracted by the orange peel and paint job repair, and interior mess in my car.Had to take it in a 5th time to show them the gap, and then schedule another drop off. Brought it in a 6th time on the day the person at the front told me to bring it in to drop it off, only to find out at the shop that it wasnt a good day for the manager whod taken over my car, so some staff miscommunication there. Joe was amazing and didnt want me to have to come back again, so he got it done that day.Car is now fixed and their detail job to make up for the interior polish residue was immaculate, but it took 6 trips to the shop over the course of about 4 months working around mine and my husbands work schedules. Not sure what the heck happened, because it seems like all the other reviews are great, but I wouldnt roll the dice here again.
Name: R**** W********
Date: 2022-02-21 20:53:49
Rating: 5
Comment: Fast friendly service, kept me informed the whole way through. Gad I chose your shop.
Name: J*** K****
Date: 2022-02-16 20:22:52
Rating: 5
Comment: These pele ae true professionals: from first contact with the courteous,helpful, and knowledgable administrative staff,through prompt, thorough and reasonable estimates, to completion and excellence of results.
Name: J**** S*******
Date: 2022-02-13 20:17:35
Rating: 2
Comment: I asked writer if vehicle’s bumper clip had been replaced and he said yes, so I did not check it for finish work other than paint. I returned home and the next day noticed a small wave on it, closer inspection found numerous areas on it that were not block sanded. Very dissatisfied that writer said they had replaced the clip and also gave me an unfinished bumper clip.Thinking of calling them to redo the bumper to an acceptable condition.
Name: R*** J******
Date: 2022-02-08 21:21:26
Rating: 5
Comment: Very prompt quick service clean and friendly. Sent insurance info right away. Thank you
Name: R****** V***
Date: 2022-01-26 03:55:20
Rating: 5
Comment: I waited to leave a comment, because things can always not be a they seem.However this company has provided a service for me that was very satisfying.I appreciate my automobile very much and have high standards when it come to my things having to be fixed.There are times when im left shaking my head in disbelief.But........With caliber collision it was nothings but smiles and appreciation that my vehicle is back to its old wonderful self.Thanks to all at caliber collision.God bless.✌😁
Name: c*** m*****
Date: 2022-01-24 20:56:56
Rating: 5
Comment: Back window had to be replaced//the finished work made my car look brand new
Name: S***** M*******
Date: 2022-01-17 20:41:09
Rating: 5
Comment: Dropped my 01 Chevy off last week and it was such a great experience. Friendly staff, amazing customer service and was ready for pick up before the weekend. Would definitely be recomend these guys. Thank you for getting us back on the road.
Name: R**** S*****
Date: 2021-12-28 01:01:01
Rating: 2
Comment: I see all these good reviews about how they updated the customer on parts coming in and im wondering why I was told I needed to call THEM to follow up? Im not a fan of this place 🤷🏽♂️
Name: m****** h*****
Date: 2021-12-23 20:30:18
Rating: 5
Comment: Caliber collision is very professional great customer service and the keeping informed of everything theyre doing with your vehicle . I would definitely recommend them To anyone looking to get their vehicle fixed.
Name: A*** A**********
Date: 2021-12-21 01:05:01
Rating: 5
Comment: Took my 2017 Honda Accord here for repairs after a hit and run accident. They gave me an initial appointment for an estimate and at that appointment Alexander came to assess the damage, took pictures, and referred me back to the front desk to make an appoint for the repairs to begin. It was a quick process and took a few minutes only. Two weeks later I took the car for the repairs and they estimated it would take 3 days. To my surprise they were done with it in two days only. My car was restored to its original glory and I am happy with the quality of the work. I was able to pick up my car the day it was done. I originally thought I couldnt because their business hours are the same hours I am at work, and I had not known it would be done a day early, so I first thought I could not make it on time to pick it up until the following day. When I got there they were able to do a final walk thru with me and get me out the door quickly.However, I did notice that they have a sign inside with prices, and storing the car overnight would cost $95 which no one mentioned to me when I asked if I could pick up the car a day later. They just said it was fine. So, I hope in the future they would mention that fee to people if someone isnt able to retrieve their car the day it is done. No one likes surprise fees lol!Overall, it was good experience and Alexander was informative and communicative through the process. Thanks!
Name: N******* C******
Date: 2021-11-23 16:22:37
Rating: 5
Comment: Alexander always provides top-notch, quality customer service. He is so pleasant to work with and a true professional. He even assisted with replacing a previously-fixed taillight so the car came back even better than it went in. In a world filled with sub-part customer service, we cant thank Caliber enough!
Name: R****** P******
Date: 2021-11-22 23:10:06
Rating: 5
Comment: 5 Stars Did a excellent job and got done well before Expected
Name: P**** R******
Date: 2021-11-08 23:46:38
Rating: 5
Comment: The repair and service that I received at this location was excellent. The staff was professional, polite and very friendly. My car was repaired and completed much quicker than estimated which was very much appreciated. The cleaning and detailing of the interior was an added bonus.
Name: B**** L***
Date: 2021-11-08 18:57:48
Rating: 5
Comment: Everyone was friendly and they were thorough with their inspection for the estimate. Im happy with the estimate they gave me.
Name: R*** C*******
Date: 2021-11-03 19:28:17
Rating: 5
Comment: Very welcoming staff. They also provide shuttle to work. The turnaround was quick and great work on my car.
Name: M**** B****
Date: 2021-10-28 19:59:01
Rating: 5
Comment: Solid place, top customer service, strong attention to detail for your vehicle!
Name: R******* C
Date: 2021-10-21 19:27:43
Rating: 5
Comment: Caliber Collision kept me updated on my repairs, were able to get the parts needed on time and my car was returned like new. They also provided me with shuttle service to work. All around good!
Name: F C
Date: 2021-10-14 16:12:58
Rating: 4
Comment: Im not a person that has a flare for writing or even talks a lot. I promised myself I would leave a review. I must say I was disappointed on the initial work that Caliber Collision did on my car. Ill spare you the details because thats not important. What is important is the great customer service and the resolve to get the job done right. After saying I was not happy with the job, Joe the manager called me personally to give them the chance to make it right. They got me a rental car and in one day gave me back my SUV in great shape. Thanks Caliber and thanks Joe!
Name: K**** W*******
Date: 2021-09-30 20:17:30
Rating: 5
Comment: Custom Ironman Car was damaged by Landrover in parking lot. Caliber took care of the custom repairs very well. They are up to all the challenges.
Name: J***
Date: 2021-09-24 02:28:25
Rating: 5
Comment: Very responsive. They are busy and had to eat a week for an appointment. From there things moved quickly. More damage was found when they started taking the bumper apart ( I had been rear-ended) and they promptly notified me that there was more to repair. They had already gotten approval from the insurance company so the additional work was quickly underway.The office is very clean and everyone I dealt with was professional and polite.I highly recommend them!
Name: F********
Date: 2021-09-13 21:22:09
Rating: 5
Comment: I recently had my Lexus fixed, great service and very professional. Carlos and his team did an awesome job! Thank you.
Name: C****** M*****
Date: 2021-08-23 21:34:31
Rating: 4
Comment: I am satisfied with the quality of my repairs - it looks like the collision never happened! Also, Caliber was quick - it only took about a week - and they kept me informed during the process.
Name: S*** G****
Date: 2021-08-23 19:50:38
Rating: 5
Comment: The people were friendly and courteous, we got our car back in great condition sooner than expected. From the car rental to the insurance paperwork, everything was made very easy for us.
Name: E**** S***********
Date: 2021-07-29 18:59:07
Rating: 5
Comment: Carlos is AWESOME!! He kept me informed and in the know at all times while exhibiting excellent customer service and patience with me. The entire staff there are very friendly and polite, making you feel like family. I will add that their humor is on point as well 👌 Thank you Caliber Collision for making a not so fun experience into a smooth and easy process 🙏🙂
Name: a*** b****
Date: 2021-07-18 02:04:14
Rating: 5
Comment: They did an outstanding job repairing the collision damage. I cant find any evidence that the damage had even occurred. Even with the currently unreliable supply chains, they got all the right parts.When I first turned the car over to the technician, he listened carefully to all my special instructions - and he remembered them!
Name: A****** P*******
Date: 2021-07-03 17:53:25
Rating: 5
Comment: Amazing work and AMAZING experience. I felt like someone took care of me and my car, as if we were family. I cant thank Carlos banillo enough for how patient, helpful, efficient and communicative he was. I c a n t thank you enough for how much of an amazing job you guys were with me and my car!!
Name: K**** L***
Date: 2021-06-17 01:01:25
Rating: 5
Comment: Great service im happy with my repairs and they were done super fast.
Name: N*** M*****
Date: 2021-06-12 03:33:45
Rating: 5
Comment: I absolutely suggest this place for any collision repairs you need. My son got into an accident in my car (thankfully everyone involved is ok), so my USAA insurance suggested I take the car to Caliber Collision on Folsom Blvd. I am so glad that I did. EVERYONE there, from the awesome people at the front desk to all of the technicians, are all super nice, respectful, knowledgeable, and they all made sure to keep in constant contact with me during the entire time my vehicle was there. They are honest, up front about everything, and did amazing body repair on my car. Thank you Alexander, Joe, and everyone else for making sure that my 18 year old son (who had just had his first car accident - we all know how scary that is) and myself knew that we, and the car, were taken very well care of. Appreciate yall 🙂
Name: M******* N***
Date: 2021-06-10 19:54:41
Rating: 5
Comment: Best body shop ever. I have taken several vehicles for repair at Caliber Collision and each time the whole process has been so easy and seamless. This last time, I needed to get the driver’s side mirror of my van replaced and get the whole driver’s side buffed out and it was ready within 2 hours of me dropping it off! I realize it wasn’t a complicated repair, but I was expecting it to take at least a day. Also, my van was filthy when I dropped it off, and they washed it, which is such a nice bonus.
Name: R**** C***
Date: 2021-05-11 18:33:47
Rating: 5
Comment: I have had to use Caliber Collision twice now and each time I have been thoroughly impressed. I could not even tell that my car had been in an accident, my car looked brand new when I picked it up and I dont think it has been that clean since the day I bought it. I worked with Carlos Bonilla both times and he was amazing. He is professional, easy to work with, kept me updated, answered all my questions, took his time with me and always had a great smile on his face. Carlos never made me feel like I was an inconvenience, he never made me feel rushed and even gave me a bottle of water and reminded me things could have been worse when I was standing in front of him crying! I would recommend Caliber Collision to anyone and especially recommend they work with Carlos Bonilla if possible!
Name: R** G*****
Date: 2021-04-20 15:50:00
Rating: 5
Comment: Caliber collision has worked on our vehicles a few times over the years and we have always has beyond what we have expected in service, detail, communication and work. I believe this may be one of the few out there that actually care. I highly recommend Caliber Collision and their high caliber staff and crew!
Name: B**** T**********
Date: 2021-04-20 15:35:13
Rating: 5
Comment: Team is professional and kept us informed throughout the entire process. Great experience and highly recommended.
Name: C**** H********
Date: 2021-04-19 21:31:42
Rating: 5
Comment: These guys are the best! Nick and Alexander hooked me up. Great customer service and work.
Name: K****** B*****
Date: 2021-04-14 04:43:29
Rating: 5
Comment: Second time here and they have great customer service and excellent work! Car looks amazing!!
Name: s****** m****
Date: 2021-04-09 04:55:16
Rating: 5
Comment: I 💘 the way they treat me, respectful, caring, and made should i understand everything they would be doing.
Name: I***** D***
Date: 2021-04-06 13:15:34
Rating: 5
Comment: Caliber Collision exeeded my expectations. They demonstrated great customer service, by providing professional, courteous, and prompt service. The staff worked well as a team to deliver valuable service, and I am extremely satisfied with the body repairs that were performed. My car looks brand new. Caliber collision will always be the first place I think off when it comes to repairs, and other services. I will not refer my family and friends.
Name: C******** L*****
Date: 2021-03-02 19:51:36
Rating: 5
Comment: Staff are very professional and helpful. They fit the work done ahead of time and you cant even tell the my car was damaged.
Name: C**** M******
Date: 2021-02-23 02:36:24
Rating: 5
Comment: When my car was vandalized I took my car to caliber collision. Repairs were quite and customer service was fantastic
Name: f******* l******
Date: 2021-01-01 20:21:36
Rating: 5
Comment: Everyone was very informative and helpful during the whole process. Carlos went above and beyond!
Name: K****** V******
Date: 2020-12-31 01:25:19
Rating: 5
Comment: Took our car to caliber collision for repairs and I must say wow. They even detailed it at the end and looks better than when we brought it in.
Name: K***** V******
Date: 2020-12-31 01:22:04
Rating: 5
Comment: Caliber collision did an awesome job. Verry quick and efficient repair Joe kept me updated the whole time and even got my car done early.
Name: L**** P***
Date: 2020-11-25 22:34:59
Rating: 5
Comment: Great customer service! Great overall experience. Thank you!
Name: W****** W*****
Date: 2020-10-09 22:25:23
Rating: 5
Comment: Joe Sanchez and his team at Caliber Collision on Folsom Blvd. are fantastic! After months of disatisfactory work by another shop, and took my brand new truck that had been vandalized to Joe and his team. They repainted my truck and it came out looking just as perfect as it did coming off the factory floor. SUPER happy with their work!!
Name: i*********
Date: 2020-09-17 21:42:27
Rating: 5
Comment: I went to Caliper Collision after hitting a plywood board at 65MPH. I went with this place because it was my insurances preferred provider, so understandably I was worried. When I got there I was greeted with a very nice receptionist and she made everything easy. Fast-forward 4 days including the weekend and my car was done and it looked like new. When I looked it over I was very happy and relived. They did a great job and have a happy customer.
Name: N**** B*****
Date: 2020-09-01 18:11:00
Rating: 5
Comment: Really helpful, kind and efficient staff. Will definitely use this location again if I need any car repairs.
Name: j**** d****
Date: 2020-09-01 01:49:41
Rating: 5
Comment: I WAS VERY IMPRESSED WITH THE WORK BUT WHAT GOT ME WAS HOW PROFESSIONAL THEY WERE .I WAS GREETED WITH A SMILE EXPLAINED WHAT THEY WERE GOING TO DO AND THE COST THEY FINISHED AHEAD OF SCHEDULE AND EVEN CLEANED MY CAR INSIDE AND OUT .I RECOMMENDED IF YOU NEED BODY WORK THIS IS THE PLACE TO GO
Name: S******** B*****
Date: 2020-08-29 17:02:14
Rating: 4
Comment: Had to get an estimate, very quick and an easy process
Name: S******** V******
Date: 2020-08-14 19:13:43
Rating: 5
Comment: I am soo pleased with the quality of their work and I wud not go anywhere else other than to Caliber Collision.
Name: B**** G*******
Date: 2020-07-31 20:35:32
Rating: 5
Comment: I have used my fair share of body shops!! I can tell you this is my spot. They went up and Above and exceeded all my expectations. They had my car done a day before it was supposed to be “ that’s a first in my life time”. The managers name was Joe by far the easiest guy I have ever worked with he did what he said he would and more. I am not the easiest person to deal with. The last shop I used told me they did not want my business anymore. Joe made me feel like I was in the right place the first time I walked in the shop. The whole staff was great.Thank you Joe you have earned a customer for life!!
Name: R******** C******
Date: 2020-07-13 22:45:44
Rating: 5
Comment: Carlos and Julie are awesome. My toyota corolla got rear ended and I picked this place to fix it. Theyre fast and gave me updates every step of the way. They took care of everything. It was worry free on my end. I got my car back looking brand new. They got it washed and vacuumed too. Carlos went beyond fixing my car he also made it pretty. He clean my headlights. Making it look like I got new headlight. I definitely recommend this place on whoever need a body repair. Theyre fast, professional and they treat you like family.
Name: T***** H*****
Date: 2020-05-27 23:09:23
Rating: 5
Comment: Referred me to Dent Patrol, a mobile dent doctor who can repair my damage for much less. They didnt take advantage of an old lady. Was there several years ago, another issue, another car, and they did great work
Name: K**** H***
Date: 2020-04-29 14:45:04
Rating: 5
Comment: Being a woman, sometimes auto establishments talk down to me or dont act as if they need to provide great customer service. Alexander was awesome to work with! He kept me informed every step of the process. He treated me with the upmost respect and courtesy. Most importantly, Caliber Collison did an wonderful job in repairing the damage on my car. The results are as no damage had every occurred. Great job & thank you!
Name: N***** K******
Date: 2020-04-07 23:19:05
Rating: 5
Comment: This will become my go to place for car repairs. I had an amazing experience. They did an excellent job fixing up my car. It was as good as new.
Name: G*** O****
Date: 2020-03-27 18:53:08
Rating: 5
Comment: Brought my car into Caliber Collision because I went into another shop and was not happy with their professionalism. I am happy I decided to go with Caliber Collision the quality in the work and my estimator Carlos is great. Carlos was very professional, he kept me informed every day on my car and was punctual on having my car ready on the day he said it would be. Brought my car in on Monday and was ready by Thursday. Thank you for the great service will definitely be bringing my car back if need to.
Name: Y*** C**
Date: 2020-03-23 18:30:14
Rating: 5
Comment: Just got my car back look just like new and got it back within their estimate done date couldnt ask for more always kept us in the loop and thanks to Christopher for the great job on the car definitely would suggest this place to anyone thats need their car fixed
Name: S** V***
Date: 2020-03-20 16:46:31
Rating: 5
Comment: Had a great experience here recently. They are always communicating with me on every step of the way and gave my truck a wash and vacuum the inside after repairing it also.
Name: K**** S******
Date: 2020-03-17 14:44:03
Rating: 5
Comment: Had a great experience at this shop. Explained the process, kept me informed. The staff were so great and treated me like family.
Name: R*** J******
Date: 2020-02-23 01:33:36
Rating: 5
Comment: I had my truck fix there they did very good job I recommend this place for your car fix
Name: R***** H******
Date: 2020-02-13 01:48:31
Rating: 5
Comment: Wow - I just got my car back and it looks fantastic. From the very 1st moment until now the people at Caliber Collision were GREAT!. Fair pricing and zero BS. Caliber Collision comes highly recommended.
Name: C**** B*****
Date: 2019-11-18 23:24:23
Rating: 5
Comment: Great customer service. Repair done in timely manner.
Name: E**** M*******
Date: 2019-11-05 16:32:52
Rating: 5
Comment: They fixed my van within a couple of days. Their service is top notch. Highly recommend.
Name: S***** F*******
Date: 2019-07-27 05:41:49
Rating: 1
Comment: They Took too long to get me a completed estimate. Total communication breakdown where I was not included, thus it took 2 month before receiving a completed estimate. Felt more like a number in part of one of many in the insurance claim production which they seem to care more about taking care the insurance companies more then me.
Name: A*** A****
Date: 2019-05-02 02:07:45
Rating: 1
Comment: This is the worst place to get your car fixed the employees are rude and racist. I wouldn’t recommend this shop to anybody.
Name: A**** R*****
Date: 2019-04-10 22:14:52
Rating: 5
Comment: Had my car fixed here, they did an excellent job!
Name: R***** L*****
Date: 2019-03-28 07:41:39
Rating: 5
Comment: MY go too spot. Thats my stella . Someone hit her . Yep now shes at the spot getting fix up. I cant wait to see her
Name: V* L**
Date: 2019-03-13 23:13:35
Rating: 2
Comment: What to expect from this body shop?- One to two weeks out for an appointment to do an estimate. Other well known and reputable shops can get you in within a few days.-One to two weeks to set an appointment to drop off the car. But when they found out that I had a claim with State Farm, they told me can drop off the car today.- No exact date for when the car will be done.- If they call you and tell you that the car will be wash and ready for you to be pick, it will not be. Mine was left with white spots from the wax all over.- If there is wax or something else on the paint that wasnt there before, dont expect them to clean it. They will wipe it and will try to not clean it hoping that you will leave and not notice that they didnt wipe it. This did happen to me. I informed one of the employees and he proceed to wipe it but when I came in to sign the car out, he came in too. I assumed that it was clean but when I got home there was still part of the wax on my car.I should of expected this from a shop that was refer by the other partys insurance. I hope this will be a lesson for everyone that is reading this review. Dont go to a shop recommended by the insurances. They are recommended for a reason, to cut cost.
Name: J**** T********
Date: 2019-02-11 21:46:20
Rating: 5
Comment: Excellent customer service. The staff here are wonderful. They communicate at every step of the way during the repair and respond quickly to every concern. Weve had the opportunity to use their services a few times over the years and they never fail to impress.
Name: T*** A*****
Date: 2018-09-16 01:59:52
Rating: 5
Comment: Staff was awesome! My car was dropped off on 9/11 and was ready on 9/12. I was so happy with the work I hugged James and another guy.
Name: K*** M*****
Date: 2018-05-24 15:44:01
Rating: 5
Comment: Great place, did great work on my car AND polished and cleaned it! Very friendly staff!
Name: R***** S****
Date: 2018-01-25 17:43:00
Rating: 1
Comment: This place sucks it did the worst job on my daughters car and kept it for over a month I recommend nobody go here
Name: D**** N******
Date: 2018-01-07 09:17:42
Rating: 5
Comment: Best workmanship Ive ever had, work done professionally done, employees are excellent, keep you posted on the progress of your car repairs, I rate them above and beyond...and if youre interested in a great insurance company as well you cant get any better then Gieco..top notch.
Name: a**** v*******
Date: 2017-12-29 22:26:06
Rating: 4
Comment: Im on the shopping around for a body shop stage if fixing my fiances car. The experience has been a pleasant one so far. Theres a few shops I have to visit before we make a decision but this place is feeling promising. Thanks for your time Joseph.
Name: D**** H***
Date: 2017-10-13 23:12:27
Rating: 5
Comment: A good staff of knowledgeable adjusters, reasonable prices, excellent work, and more than one location (in case you need something done).
Name: A*** H******
Date: 2017-09-27 06:52:00
Rating: 5
Comment: Caliber Collision on Folsom Ave did a great job repairing my 2017 Kia. Peter was excellent and great to work with. I would highly recommend them
Name: d**** t*********
Date: 2017-08-25 06:07:46
Rating: 1
Comment: Showed up for a quote for my insurance. They took pictures then said we could go and they lost the pics and called me to come in again. I asked them to look around and figure out where the pictures were and they decided to just not call me back at all. Honest mistake on losing the pics but not getting back to me after wasting my time like they did was pretty horrible service and says something about the character of their employees
Name: E***** M******** J******
Date: 2017-08-09 17:04:38
Rating: 4
Comment: This location is better then the one in Rancho. Can be very busy. Took a car in on Friday, they couldnt get to it until Tuesday of the next week. They are rated with several insurance companies as a preferresd repair shop.
Name: A***** S******
Date: 2017-03-11 05:00:10
Rating: 1
Comment: If you are looking for a place thatll repair your car in a respectable amount of time, do not go to this caliber collision. First week they didnt disassemble my car until 4 days after I brought it in. Its been in the shop goin 3 weeks now and they wont give you a due date.
Name: J*** H******
Date: 2016-11-15 18:59:55
Rating: 2
Comment: Had Geico Express Repair and I didnt get my vehicle back for 4 weeks, got no compensation or reduction from deductible
Name: S***** M*****
Date: 2016-06-24 20:31:48
Rating: 5
Comment: Excellent and really quick service!!! The manager fixed my problem himself.Thanks Alex!
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Name: a*** e
Date: 2024-06-24 18:47:06
Rating: 5
Comment: Great job. Honest and friendly, and my car looks great. Best body repair shop I’ve been to in Sacramento!