Canton City Car Wash in Canton
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Canton, Wayne County, Michigan, US
Site: http://cantoncitycarwash.com/
- Monday:7AM–8PM
- Tuesday:7AM–8PM
- Wednesday:7AM–8PM
- Thursday:7AM–8PM
- Friday:7AM–8PM
- Saturday:7AM–8PM
- Sunday:8AM–7PM
I went to this place for the first time and the car wash was great with maybe some spots that still had dirt. I came again to this place cause I needed a car wash nearby. I have never been so disappointed in a car wash. The back of my car was still dirty like all the dirt was not washed off or anything. The bottom of the car was dirty as well. I noticed he didnt even use a brush that the guys usually use to wash the car. This is the worst wash I have ever gotten. I didnt buy the cheap bottom of the line car wash either. I got the $10/ with the wheel cleaning. I really feel like I got ripped off. I had to go home and clean it myself since it literally didnt look like it was washed. I should have done in the beginning. Theres a really good car wash about 15-20 mins away and I will drive there to get my car washes. This happened at the Canton City Car Wash on Canton Center and Ford by Speedway.
I read about the place online and went there to use the free vacuuming service. Afterwards I decided to get a car wash. Then I decided to get my oil change because I was overdue! Very happy with every service. The employees were kind and professional. They were thorough with the oil change even checking my tires, which they often forget where I usually go. The men that worked there were professional and did not try to oversell me like other places. They actually told me my car filter was in good shape and should last until the next time. Lastly, they didnt reek of cigarettes or try to hit on me, which has also been an issue going to get an oil change. Professionalism and kindness go a long way! Great place! I will be back!
This place has both a self-service car wash and a drive through one. The self-service area has free vacuuming which is great. On busy days there is a long line for both types of wash areas.The automatic washing area is quick and the results are pretty good. I have not noticed any scratches. Although sometime bug splatter and other tough dirt may not come off completely with a regular wash especially if you drive a large vehicle like a minivan or SUV. I usually ask the guys to do an extra scrub in a particular area and they happily agree.FYI, In the past when I have gotten oil change from the lube service in the same building, they threw in a free car wash.
My experience at this car wash was very bad to say the least. We as a family had 5 monthly memberships for our 5 vehicles and at the time the car wash was alright. As time went on, the quality went down and our cars would stay dirty even after the car wash! I now have a membership for the cars at another car wash down the road and it’s much better. However, the other day that particular car wash was closed and I needed my car washed so I gave this place another shot. Driving in with good hopes, I assumed my car would be clean. Sadly, my car came out dirtier than it went in!! My car doors had dirt marks all over the place and they were very difficult to wipe down using the wet and soggy towels they had out for customers. Wouldn’t recommend this car wash to anyone, especially if you have a black car.
A really nice do-it-yourself car wash. Cant think of any other place that has free vacuum service. Or you can drive through the big car wash your car comes out really clean and shiny. I wont go to any other car wash in the area. No reason to. This one is by far the best.
I will start by saying I Only go here to get all of my vehicles oil changed Great customer service and you get a free car wash with every oil change which is a pretty cool deal!!......Now with the Car wash my question or concern is that it Seems like you get the same car wash no matter what option you pick. So my question is when it’s busy how do your guys know what option wash each Vehicle picked? Other car wash Places put a mark on the windshield to tell the crew what option I picked. I have picked pretty much every wash option and Seems like I get the same exact car wash each time. Other than that it’s a great place to get your Vehicle serviced and washed.
When the original car wash was here, my mom swore by only this car wash. There was no other car wash but this one in my moms eyes. I also feel the same way. Its hands down the best car wash. Sometimes the machines take a while if youre doing cash but other than that, its always awesome. Wish they had the people who dry off your car still though lol. Great job guys!
Very impressed with the quality and professionalism, very friendly staff and the wash is very good. Ive been coming here quite some time and Im never disappointed. I highly recommend them. I know there are 2 Canton car washes, but the one {Canton City Car Wash} on Canton center road just north of Ford road is my favorite.
Looking for a monthly pass car wash. Much more economical. I get an Ultimate wash-, every day of the month, for the price of 2 Ultimate washes. Convenient location. Cool staff. Pretty good hours. Free vacuum.Longest, most complex Automatic wash Ive ever seen. Staff actually tried to spray car well pre wash
Never been to a car wash since getting my car because I’ve always heard that it’ll damage your paint but I went ahead because I had a free coupon and I’m gonna have to turtle wax in like 10 different spots to remove all these scratches. The one on my trunk takes the cake.
Newly renovated and updated equipment make this an excellent place to get a great car wash - except that doesnt always happen. Ive gone 4 times now, and Im not sure I always get the wash that I pay for. Seems to only happen when both pay kiosks are being used. The only way Ill use this place now is for the cheapest wash, because Ill at least get what I pay for - and maybe Ill wind up getting someone elses $15 wash by mistake.
This car wash was rebuilt after a fire. It now has automatic rags that rotate as you go through the dryer to help dry the car better. After you get out of the wash they supply small towels so you can dry any part of your car that the dryer and auto towels did not get.
I like this car wash except for one thing. I have a monthly wash plan and their hours for opening is 7am. Ive been there on multiple occasions between 7:15 and 7:20 and they are not open yet. I purchased monthly plans for two vehicles because they are convenient and they do a nice job. However, I stopped by at 7:15 about a week ago because I had a client meeting and wanted a clean car. They werent open so I had to go to a different car wash and pay a different business to get my car washed.Im not happy at all about that. If you are going to open at 7am, then you should open at 7am. Like I mentioned, I have two monthly passes for two different vehicles. Im thinking about cancelling both.Other than that, I like the car wash, but this is very disappointing.UPDATE-----6/1/17Canton Car Wash has reached out to me. I give them props for doing so. Ive changed their rating from a 3 to a 4 because they took the time to reach out to me. Sadly, this doesnt happen much any more. I feel customer service is important. Well see if I have better luck for early morning car washes.
I love this car wash. This is an automatic car wash and behind it is a manual car wash. I like to go to the manual car wash and use the free vacuum, empty the trash out of my car, buy their air freshener, wipe my dash down with their wet wipes (Yes. They have all these things available for purchase except the vacuum because thats free), then I head over to the automatic wash so that I can get my car wash. My favorite car wash.
Convenient to my home. Awkward clumsy set up for the coin operated bays. Whereas the vacuums are located directly in front of the entrance to the wash bays. if you have somebody vacuuming their car and an empty Bay you cant get into it unless you go in through the exit and then that becomes a cluster fargus. Im glad they have credit card for the wash bays, unfortunately it is only for four of the eight bays and thats also not ideal. If you go when not a lot of people are there its a four Star, if there are people there blocking the entrances its a disaster.
Great place. Great service. There was one time the automatic wash didnt get the back of my truck very well. I pulled back around, told them and they immediately let me go back through. They made sure to clean off the back of my truck very well before sending me through the second time. Excellent job guys. The only complaint I have is the parking lot. Its very small.
Very rude people. I went there today for the manual car wash. After washing my car I was wiping it with their free towels the owner /employee came to me and said very rudely that I cannot use their free towels . They are only for the people who are using auto car wash. I said that you need to put the sign here so he said, why do I have to put the sign? You just cannot have both free vacuum and free towels. Now I am reading other peoples comments here that they all use free vacuum and free towels with manual car wash and the owner responding by saying thank you to them.
Extremely upset with the quality of wash we got today. We paid for the $15 wash today. Thinking that our car would be fully cleaned underneath. After leaving the wash and going to our next place we got out to look. The entire underneath is STILL COVERED in dirt. Very disappointed and plenty of better ones to go to.
I received the Ultimate wash. It was a good wash however, I received the car wash on Wednesday, which is supposed to be $1 off all washes that day. When I received my credit card statement I noticed I was charged regular price. I also requested tire shine this day and the rep told me he didnt have any tire shine, and said he would have it next time. Now I gave him a tip. You would have thought he would have went and got the tire shine to be considerate. I guess not. Little things like that cause you to lose customers. I live in Ypsilanti and went to Canton City Car Wash because I thought they provided a better over all customer experience. Ill be going to a closer car wash off Michigan Ave and Belleville Rd from now on.
The wash prices are a bit higher than usual car washes however they did a good job. They couldve done a better job but nowadays all car washes are just in a rush to get you out and not care how clean your car really is but overall they did better then some of the car washes weve been going to recently
Definately our favorite carwash in the area. my wife likes to use the auto wash which does a pretty good job and I like to use the manual wash they have here. The brushes in the manual wash need some replacing but thats really the only problem i ever have here. They have free vacuums and thats definately what brought us there and will probably keep us there.
I dont think they even use water at this car wash. I paid $7 to get a wash with an underbody flush, go through the wash and honestly after looking there is absolutely no way any water found its way underneath to the chassis or anything. I just dont understand how you advertise different washes and basically its the same thing no matter what. I wouldnt recommend this car wash to anyone.
Some dirt left over after going through the automatic car wash.Update: Tried again on 1/5/2019. Still dirt left over on some of the hard to reach places around the back hatch. Another automatic car wash (on Ann Arbor Rd between Lilly and Morton Taylor) will hit that area with a brush as the car enters the automatic wash. Also, something (the wax?) left a streak on the windshield which glares at night. Canton City Car Wash is a dollar cheaper, but I think Ill be going elsewhere.
Need a good car wash? This is a place to go!! I told them I was disabled and I asked them if they could help me fold the mirrors back out after the car wash they said they would be more than happy to help me. Lot of places wont do that so this is a place to go for good service
SUCKS ! Just went through because I didnt have time to wash it myself at home. I HATE going through car washes. They are AWFUL on your paint and license plates and antennas get broken off. Anyway, when through with my SUV not being very dirty and it came out looking worse that when it went in! Looks like the wheels were never touched, no tire dressing as paid for. I called to complain and was told theyre in the process of redoing the equipment and they know some of its not working correctly. SO CLOSE UNTIL IT DOES WORK PROPERLY. Wasted $10 and a $3 tip. Actually the one on Ford Road does a little better, I take the company cars through there periodically before a trip.
Best Car Wash in the area, state of the art equipment . Sammy and the rest of the staff treat you like family & Do one hell of a job.Free vacuum service after your wash & courtesy towels are the perfect finish, in keeping your new car looking Brand New Inside & out ... Love this place
Been going here for years and years,Always been a member of the monthly wash club.Today, for some reason the card for my account wasn’t working(when I looked later it appears it expired so I just had to update it)Any other place would have sent me away,Not these guys. Their customer service is off the chain.CHAZ, checked my account and saw what happened and let me through (JUST ONCE ) chaz’s Customer service attitude was the difference between a great afternoon and a bad day. He deserves recognition for this, the company itself does too. Such nice people must be pointed out.Love them!
This review is for the coin operated wash.I have been going to this wash for several years, and it has been getting steadily worse. Today, there was no soap in the soap setting and the water pressure was very low. I feel like I was stolen from. I got tired of trying to get change from there because of the finicky change machines, so now I go to the bank.Many coin ops suffer from this problem where the management is happy to take your money while they do what ever it is they do, but they dont feel it necessary to maintain the equipment properly. This one is near the bottom of the barrel.I will be be washing my car elsewhere from now on.
Poor quality. Poor customer service. Just an over all horrible experience getting my car washed. Broke my mirror.Response 2/5/18This does not excuse how your management handled the situation. Trying to threaten and proceed to show my husband that he had a gun. When my husband did nothing wrong but explain to the guy that the stuff that is in the bed of the truck is frozen and we have never had a problem with going thru there before in the same vechile with the same stuff in the bed of the truck. Hmm and for your management to tells us to take out truck to the car wash down the road. Hmm how many of your other customers have they told that to. And as for my mirror he did break it. He over extended my mirror when he ripped it towards the hood of my truck from a folded in position now we have a mirror that I cant lock back into place. So hmm
Been going to this location for about a year now that I lived to canton, started off great but is slowily going down hill. They must of switched management or something. The water pressure is hit or miss, and it takes for ever for the switch between solutions. That and it you really only get about 2 minutes with the water on, I had to rush around like crazy and then put another $1.50 into the machine. This has happened to me 3 times now, and I give up, ill return to my Livonia Car wash I used to go to.
I come here regularly and purchased two monthly packages. Ive been trying to cancel it since February because I dont go as often. I leave voicemails and dont get calls back. Today I spoke with someone on the phone who said he could cancel it for me but hed call me back. He never called back. I called several times today and received no response. Their service is fine but their customer service is frustrating. Tomorrow is the first of the month and Ill be charged once again for a service Ive tried to discontinue.
Total reviews rating 4.3
199 Reviews for Canton City Car Wash 2023:
Review №1
2022-05-18Great customer service and experience. This wash is second to none in the area. My car always come out looking like new, they offer complimentary towels for drying your car afterward, and the vacuums are free! I’ve never gone and not been satisfied with their service.
Review №2
2022-05-18This place is amazing, I’ve been coming here for the past 5 years and they never disappoint. They have a great staff, always understanding, Free vacuums and towels. The wash itself is the best in town without a doubt never had problems with it. Once again thank you all at canton city car wash y’all are amazing.
Review №3
2021-11-22Went to this car wash for a quick 10$ wash. When going through the wash, the scrubbers clipped both of my mirrors causing a scrape. Be careful if driving a small vehicle. This car wash could possibly damage your car!
Review №4
2022-08-14Well, it was good for what I needed it for. MY extended Cab Work Van needed to be washed. FOAM brush with soap was full, not sure if the wax was working today, high pressure was good on the rinse. Spent $9.25 in Quarters.
Review №5
2022-05-18Self wash bay stations were dirty. They ran out of the clean microfiber towels and the vending machine didnt dispense anything after it took my money.It required $2 in quarters to start off the wash bay stations. Free vacuums.
Review №6
2022-07-25Decent car wash and much better than other local alternatives. Great price on their top of the line car wash when using their coupons.
Review №7
2022-03-15Out of all the self-wash car washes in the area, this one by far has the shortest amount of time and the least amount of pressure. I had the same thing happen about 3 weeks ago and I thought it might have just been a fluke. Turns out it wasnt it was just as bad this time
Review №8
2022-06-03The automatic wash does a nice job with my 2500. Free vacuums and drying towels are a huge bonus.
Review №9
2021-08-14Just joined recently but have been very satisfied with so far. Good quality car wash and their monthly package (which you can get at a discount if you buy through their app) is reasonably priced. There is never much of a wait and there are free towels and vacuums for customers. Excellent value, very satisfied!
Review №10
2022-05-16Do not recommend an ultimate car wash since my friend’s car had their license plate pulled off the bolt