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Total reviews rating 2.9

199 Reviews for Canton Family Dentistry 2023:

Review №1

2022-07-12

I experienced my first appointment at Dental Care of Michigan today. Extremely nice experience. I had to call and ask for assistance in locating the office because I am not from this area and am not familiar with Canton. The person who responded to my phone call was very patient and helpful and I found the location quickly. Once I entered the building, I was greeted by the receptionist, who was very personable. She seems to be the perfect person to be at the front desk. I felt welcomed right from the start. The employee who led me from the waiting area to the examination room and did my x-ray helped put me at ease with her cheerful disposition. Even my dentist was able to complete the positive experience I had here. It’s so nice to see a team that works well together as professional, knowledgeable and patient-oriented individuals. Great to see that old-fashioned qualities like this still exist in these difficult times. GREAT JOB EVERYONE! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Review №2

2022-05-12

I am so very happy that I decided to go to this place. I was so nervous with all the work, knowing what I needed done and not knowing anyone there First the receptionist greeted me with a smile. Was super helpful. Next the dentist assistant was beyond helpful. She asked me how I was doing many times throughout my procedures. She was soft spoken , and genuinely did a great job assisting the dentist. Dr. Patel was honestly the best dentist I ever encountered. She was so nice and reassuring she will and could help me not to be so afraid of the dentist. She took her time, was thorough with everything also asking how I was through the entire process. Lastly, the check out receptionists were so nice. They helped get me out quickly and set with an appointment that suites my schedule. Thank you ladies for all the warmth in this office. See you again soon!

Review №3

2022-07-15

Ive been coming to this office for 1 and a half years now. During this time, I have SEVERAL complaints about front desk staff, but I know since then, theyve lost some employees and got new ones and it seems my issues have been resolved. Today, I had to get my extractions done without a sedative or laughing gas and Dr. Patel was patient, kind, comforting and reassuring. Despite not being happy about front desk issues, I stayed at this location because how truly WONDERFUL Dr. Patel has been to not ONLY be, but I hear how nice, sweet and reassuring she is and COMFORTING and NON JUDGMENTAL she is to everyone. She made returning to this office worth it. She is APPRECIATED

Review №4

2022-05-02

My advice is that if you are reading this review, ESCAPE THIS PLACE! My horrible experience: In mid-2019, I went to this clinic on the recommendation of my dental insurance to help me with a front tooth crown that broke. I was well taken care of, I had to mold a new crown. I put on a temporary one that was very good and firm. A few weeks later, I put on the new crown. A few days later, she fell down without me even eating anything. I went to the clinic, they glued it, but it fell out again. They made another crown. On this day they said that I could not and should not eat wearing this crown (!!!). Some time later, the crown came loose again. Another dentist saw on an X-ray that the core was too short and therefore not firm. I was charged $50.00 to fixed it by the clinic. Soon after, I put on braces. About 10 days ago, the brackit came off and the crown came as well. The orthodontist asked me to go fixed where the crown was made. I went to the clinic and they told me that it was not possible to cement, because the core was broken!!! I went to another dentist who saw on the x-ray that it wasnt broken, that it was really short. This dentist cemented the crown. Today I receive a charge from this horrible clinic, charging another $ 50.00 for a no service!! They are really awful!!!

Review №5

2022-03-29

The best dental experience Ive ever had. Ive been to several dentist in my lifetime and Ive never felt great walking out afterwards until today. I highly recommend everyone to go here. Thank you for the wonderful job you did for me today

Review №6

2022-07-27

No joke, the dentist scares me, but this team made me very comfortable! They were pleasant and caring. Patiently explaining to me my options and how to proceed. I am grateful for them and recommend them highly!!!

Review №7

2022-06-24

At the Canton location.Starting off I will say the check in person and gal who did my x-rays were very kind. My issue is with the dentist Patel. I went in with severe wisdom tooth pain from an impacted wisdom tooth growing, concern about a root canal I had done previously, and gum pain with bleeding around the wisdom tooth and the rest of my mouth, with the concern of possible gum disease. after telling the dentist that my gums were very painful around the wisdom tooth she took the little mirror and put it to the back of my mouth pushing on the inflamed gums making them hurt more and told me she cant do it and gave me a referral, but my biggest issue lies within the fact that my gum issues were passed off as just needing a tooth cleaning and when I said parts of my gum were black under the inflamation, she repeated that I just needed a cleaning. the tooth that my root canal is done in is now very dark on all sides and has never looked like that before and Ive had it for about 6 years, Im also having pain in my jaw directly under that tooth which is why I had concern and was wondering if it needed to be pulled, to which she replied that all I need is a crown, that it is not covered under my insurance and would be $800, and would I like to get that done today. seriously??? Im on state insurance. I dont have $800 lying around for a crown that no one told me I needed 6 years ago. I explained that due to certain life circumstances it has been a good while since I have been able to go to the dentist and that I did not have a good experience with the last dentist I went to. I left feeling like none of my problems were even close to having a solution and like the dentist just wanted me in and out and didnt actually want to listen to my concerns which was my biggest worry with deciding to go to a dentist again. people need to be more kind and understanding when dealing with patients who have concerns, and a patient should not be leaving your office feeling like they were an inconvenience and that they could not get their problems resolved with you. first and last time visiting this office.

Review №8

2022-05-04

I had teeth extracted from this place and then tried calling them got no answer. Tried calling them for 2 weeks after to only get a message that says the mailbox is full and them hangs up on you. Great business...with no one that answers calls. I was suppose to get all my teeth pulled and get chill dentures but if they cant even abet the phone I am cancelling those plans and finding s new dentist. They just want to grab your insurance money.

Review №9

2022-06-05

Came for care with Dr. Patel and the staff there was very nice. Melinda the hygienist was very calming and my dental assistant Sam was very caring. I am happy I came here. I would recommend them .

Review №10

2022-07-13

The situation when it comes to getting your teeth worked on is no fun, but the staff and dentist made my experience less stressful by there encouraging words and reminding me the comfort later it will bring. Remember deep breaths and think of the later results.