Carrabbas Italian Grill in Canton
Categories
Location on the map
Canton, Wayne County, Michigan, US
Site: https://locations.carrabbas.com/...
- Monday:11AM–10PM
- Tuesday:11AM–10PM
- Wednesday:11AM–10PM
- Thursday:11AM–10PM
- Friday:11AM–11PM
- Saturday:11AM–11PM
- Sunday:11AM–9PM
Carrabbas Italian Grill in other cities:
First time going and LOVED! Food was wonderful. Loved that you get to watch the chefs cook your food when you order and nothing microwaved like other places. My Waitress Madi was FANTASTIC. I’m not from here and visiting hubby while he’s working. I truly enjoyed my dinner and had plenty for a couple meals later too.
Me and my friend went out there for my birthday. We got Andrea for our waitress. SHE WAS GREAT! Very knowledgeable of the menu, she could suggest the best things to eat. Very personable and cool. If you ever visit the Canton Location. Ask for Andrea, you’ll thank me later
Our hostess made special effort to seat us where we asked. Told us that we had an awesome server. ‘Had’ is the operative word! The dining room was about 1/4 to 1/3 full. No server for 10 minutes then another came over and apologized, asked for our drink order, and assured us of our servers’ attentions to come. Still waiting while seeing others just now being seated receiving their drinks.Will keep you posted as we wait…Five minutes later, no server.You moved up to a third star because the food is very good.Three more minutes and an alternate server finally came and took our order (Tina - nice work!)
Amazing food and quality customer service! My server(her name was Andrea) was a compassionate and heartfelt person. She made my experience 100 times better. Her outstanding personality and good nature made me and my family feel at home. GREAT work andrea!!!
The service we got was awesome. Our server Austin was great. Sangria was strong and fruity. The food was just very very salty to the point of making my mouth feel like it was burning.
My friend and I have become weekend regulars. The food and drinks are great, but our waitress Andrea is the best part! Shes always looking out for us and making sure we have a great time.
The food and service is always wonderful! Make sure you ask for Kayla V. She is such a great waitress! She was very friendly and took excellent care of us. Make sure you leave her a nice tip because her service is always fantastic!
We had a large party with two servers and were struggling to get refills, sauces, and forks. my food arrived cold but i was very polite about it and then didn’t receive part of my meal. i was told a short “okay!” and got it 5-10 minutes later. the soap in the bathrooms were watery. I work in the restaurant industry myself so I hope these things can be fixed so that my family can continue enjoying this place.
We are regulars and always do delivery through their website and not on door dash as the prices are higher. Tonight we ordered for Fathers Day. My husband ordered the Tuscan-Grilled Ribeye and I got my usual Linguine Positano with chicken. The fettuccine Alfredo is also good. But Both of our meals had large portions and were very good! Keep it up!
I was here just the other night and my server, Kayla, was the absolute best! So attentive, always smiling, helped with any questions I had about the menu, and gave me recommendations! The food was so good! Next time you go, definitely ask for Kayla!
Kaitlyn J was our waitress and she was amazing. Food was perfect, will definitely be going back!!!
Just experienced great service from a server named valara. She likes to be called Vee. It was one of her first nights on the floor serving on her own, and she did awesome job. She was upbeat and checked on our table at all the right moments. The food was pretty good. I will be returning again not just for the good service but the delicious food as well.
Ordered off of door dash the sauce was great but Penne Pomodoronoodles were soggy ,meatballs and Ricotta was cold
If you go here ask for Andrea or Walter. I can’t even begin to explain how good of a job Walter was doing. We were his last table of the night it’s was packed and he was still on top of everything, he was one of the nicest and humble people i’ve ever talked to and he made coming in there a joy and everyone that I sat with at my table would not stop talking about how good of a job he’s doing and how we couldn’t wait to leave that tip on the table. BTW THE RAVIOLI WAS AMAZING AND HIGHLY SUGGEST
Came here with my friend on a whim for Saturday night plans and loved it! I thought the mezzaluna was amazing and the sangria was perfect. Even my server Andrea was unexpectedly really funny and made our night. We’ve never tipped a server more. She was great!!
One of our go to places if we are having dinner early. Happy Hour 1/2 priced appetizers and drink specials. We prefer to eat in the bar area. There are booths and high tops.
I always have a great experience here! the food is consistent and high-quality and the service is awesome. Today our server was Kayla V., she was personable, fun, and super nice!! She remembered us from last time, which was impressive since it had been a few months. Oh and the cannolis are BUSSIN 🤌🤌🤌🤌
My friends and I came in Sunday night and had Kayla V. as our server. She did a phenomenal job and made sure we had a great dining experience. Cant wait to come back!
Lacking in atmosphere, the waitress was cordial but seem tired, ready to go home. Food is excellent and ample; great desserts. At 7:30 pm on a Friday there was hardly anyone dining.
The food here has always been fantastic. I recently had Kayla V. as my waitress and she was incredibly hospitable and provided prompt service. I look forward to returning in the future.
Went to this place while on vacation with my family and we had the best experience. The food was amazing and Kayla was extremely attentive and hospitable! Can’t wait to come back soon.
We loved our server Kayla! She was so bubbly and made our night that much better. The food was great too. Will definitely be back!
Just cancelled my mothers day family dinner that we ordered over 2 and a half hours ago. So now we have to resort to pizza🤬I wouldnt care so much, but they could have contacted us 2 hours ago. Pretty poor customer service. I just want to share my rage. They wont answer phone. I know they are busy, they are also in over their heads. AVOID!!!!
This visit was a disappointment for dining. My mash potatoes and soup came out at room temperature. Was reheated for me. Some of my Shrimp were burnt to where i couldnt eat it. It was around 3-4pm so it was not busy. I will give it another chance
Excellent dinner +Free lasagna special! We had simply grilled salmon, steamed broccoli and pasta. What a great way to start my week!
Ate here while visitIng family recently, Our server Kayla V was amazing! She was attentive and super friendly and helpful. The food was great and I will definitely be back!
Me and my boyfriend come to this place every once in a while and this place is always so delicious and awesome but what is the best part is Andrea!! She’s the best server to have she has such an awesome vibe and is extremely friendly definitely ask for her if you ever choose to visit she doesn’t disappoint!
Came with a couple friends the other night, our server was super attentive and so knowledgeable about the menu and answered all of our questions. I believe her name was Kayla. She made our experience phenomenal and we can’t wait to be back!
Very, very good food. The waitress V is so friendly. You should request her when you go next!We got the fettuccine carrabba and the chicken parmesan. Both were amazing.
Carrabba’s in Canton was an excellent dining experience this evening. Our waitress, Valara, was friendly and attentive. She timed our food perfectly and gave us great recommendations for dinner and dessert. I definitely recommend eating ar the Canton Carrabba’s and ask for Valara to be your waitress. You won’t be disappointed.
The dinner was excellent! They had a special, file mignon Marsala… I never thought I can get a perfect file mignon outside of a steak house! Well, I was proven wrong! Excellent dinner!
I never have a complaint. Just takes a bit to get them to come out to curbside but they are doing what they can with the staff they have. So worth the wait though.
Amanda made the dinner just fabulous. Her effervescent personality and attention to keeping us happy was unparalleled. Her service was just as great as the meal.
Worst management team ever! Kim is the rudest person and does not know how to deal with customer service. She is ridiculous and has no respect for her customers. This is definitely not how you treat others. I will definitely not return because of KIM!
Your feedback isnt taken seriously at all. You cancel an order 2 hours after it is placed and then refuse to answer calls. How about instead of face value PR nonsense you contact the people whose order you cancelled and provide with an explanation. Shove your excuses and make things right. You have the contact information of the people whose orders you cancelled, stop acting like you are unable to do anything.
Loved it! Service was EXCELLENT! This was my 1st time EVER going and the servers were so sweet and made my fiance and I feel right at home. They were clean, fast, and very responsive to anything I needed. I plan on going back again very soon and my fiance even asked if he could apply to work for them!
If you havent been here, you must go. Olive garden, buca di beppo, and other Italian places CANNOT come close to this. The food is epic, the staff is beyond friendly and knowledgeable, and the atmosphere is relaxed. I highly recommend this place.
The shrimp scampi app was very garlicky and good. I ordered salmon and garlic mashed. The mashed potatoes were bland, I asked for no tomato on my salmon and it had tomatoes on it when it came out. It was fresh, but service was kind of slow for not being busy at all. Pricey for mediocre food. Probably won’t be back.
Man this place has gone DOWN HILL!!! The soup was squishy, overcooked and CANNED vegetables! I had to ask for a SEPARATE DISH for my meat because it was drowning in water from my red gravy, the (house) salad was WAY over dressed and didnt even give you an option for the dressing to be on the side! The service was SH*T. Thank God for desserts...
The food was good. My steak was more on the rare side when I ordered it medium. I think for the food you get they are a bit overpriced. We got the calamari and I thought it was more batter than calamari (super thin). The chicken trio was a very small dish for the charge and they upcharged for fettuccine without letting us know. The house salad was probably the only thing I truly loved. Overall food was ok.
Definitely understaffed. Took more than an hour for our group to be seated. Missed some refills on the drinks. But the food was good.
Ordered takeout and it was super good. Stuffed mushrooms are amazing. The noodles are delicious and the chicken is tender. They even gave us bread with oil.
They routinely forget side items in delivery orders. Ive had it happen twice in the four recent orders. When you call to report it they bounce you around to four people and then tell you they can bring it to you over an hour later or comp the item. The food tastes good, but probably isnt worth the hassle involved. They need to improve the process they use to check orders before they go out.
They were out of peas for the Fettucini Carrabba. But otherwise food was great, served piping hot. Service was good.
Food was delicious. Even as leftovers. The wait staff was professional and promptly and helped with meal choices. I enjoyed everything. Was a very nice Valentines day dinner
The delicious aromas of rich, Italian cooking surrounds the building here in Canton. Service is swift, professional and welcoming. They also provide catering and I am always glad when my company selects Carrabbas for our meal. Fine desserts also.
Well we used to love this place, until yesterday. The food was still very good tasting but the portions were way smaller. My wife got the chicken trip like he always gets and all 3 pieces were smaller, and look how pathetic the salads are. The one that had the most lettuce had 2 croutons in it. Very disappointed.
Came in last week and the food was incredible. Kayla was one of the best servers I’ve ever had. I would definitely come back!
Valara was amazing! She made sure we were taken care of the entire time but not too much! Just the right amount of attention! I will be asking for her again.
Always amazing! My wife and I have been coming here for years and have never been disappointed. My wife always gets the chicken Bryan, and I always get the Johnny with the house salad. You wont be disappointed.
Very friendly staff, and delicious dinner. we were celebrating our 51 years anniversary. Thank you for a wonderful time.
Best service ever! Joe, the bartender, and Andrea the server were the ABSOLUTE BEST EVER! My food was delicious and came out on time!
Food was amazing! Went in yesterday earlier in the afternoon and the service was awesome! They seemed to be a little empty so we were sat immediately. We were sat in a booth where we could see the kitchen and we saw the staff working hard which I always enjoy. Our server Emma was kind and helpful, she did take a second to see us though, but we were greeted by a host named Ben. He took our drink orders promptly and brought them out when our server came over. 10/10 experience, would definitely dine again!
Our server Andrea was the absolute best. Very personable, friendly and attentive to the customers needs. All of her recommendations were spot on
Valara was absolutely amazing!! Sweetest waitress I’ve ever had! Definitely will be coming back for her again!
We had a party of 7 and Andria was our waitress she was amazing and took really good care of us. Will definitely recommend you to come here and ask for Andria as your waitress
Good food but took so long we had to get it to go because it caused us to be late.
The food was great! Our server was amazing! A bit pricey but worth the money.
Service was terrible. No waters were given. Had to ask where our drinks were. Never received our soup. Food was good. Everything was slow.
Great food and excellent service!!! In my hometown in New York the service is never this good. This location is amazing !
This is my favorite restaurant. I love going on the weekends so I can have Andrea as my server. She’s my favorite server there. I love her
First time visiting and Kayla was so great! She was so nice to our group. Will for sure be coming back soon!
The food here is outstanding. Service is nice and the atmosphere is great. These giant cannolis were amazing. The prices are reasonable too.
VALARA, THOUGH SHES ONLY SERVED AT CARRABBAS FOR A COUPLE WEEKS, SHE IS THE ABSOLUTE BEST! HER SERVICE WAS ON POINT; FROM THE DRINK RECOMMENDATION AMD PROMPTNESS OF RECEIVING OUR FOOD AND BEVERAGES.
Apps and sangria were delicious pasta was mushy and stuck together they replaced it with fresh good pasta however the original pasta should gave never been brought out by our server Abby
The waitress was friendly and fast. We were in and out in an hour to hour an half. The food was hot and good!
Good atmosphere, friendly staff, food portion are big and tasty. They are busy all the time.
My meal was excellent. The service and conversation was also great. Thank you, Andrea!
Kayla was hands down the best employee I ever came across. 5 stars for Kayla! Thanks for the best service ever :) it was burning up 🔥
We were in from out of town and impressed by Kayla’s prompt service! She was lovely and we had a great time.
Excellent food vast wine selection World Class wait staff. Surprised at the authentic Italian dishes. I am on a very controlled diet and even I found something delicious. This was my first time and I am definently going back.
A little on the pricey side, but the food was great and you get a good portion.
The only reason this review has 1 star is because it’s impossible to give no stars.Where to start….We ordered carry out for a late dinner. The portions are not worth the price. The pasta has barely any sauce on it which made it dry. My sons chicken tasted microwaved, my chicken wasn’t completely cooked, the fries are dry….This is the first and last time ordering from them. Definitely absolutely do NOT recommend to anybody.
Andrea was our server tonight and she was amazing!!! Great service and atmosphere for our date night!
Almost everything was good. My brother in laws meal they sent with shrimp but he ordered chicken. When we sent it back they just pulled the shrimp out and put chicken. He has food allergies to shell fish.
Always one of the best places to eat out. Very happy with the food. Drinks and service. Keep up the good work. I recommend stopping by
Food was delicious a little pricey but for the relaxing ambience and the flavors it was worth it
The food was impeccable, the staff was very friendly and we had a great time!
The waitress, Kayla V, was super friendly and efficient. The food was so good -prepared just right. I tried the Pomegranate Martini for the first time and it is definitely delicious! And as it was a birthday dinner celebration for both my sons, Carrabbas gave them each a piece of cake - chocolate, of course! I had a great time. Will definitely go back.
Will never go back. First time at Carrabbas. Monday night. Labor day, Nothing else open. Less than half full. plenty of help. We ordered. An hour later all we had was a second small basket of bread. Asked for manager. I think Daniel came over, young kid, unless that was waiters name. He said we could cancel food and leave. Instead he sent our salads over and said he would get us more water. The salads we got were not why we ordered. We never got more water. Finally got our waiter to come over. Asked him what was the problem. He said kitchen was behind. I told him its his job to tell us, not leave us for an hour and say nothing. Food came shortly after that. It was good or we were just very happy to eat anything. Saw someone else complaining also. We ate and left. Never again.
Kayla V. was my server and she did an exceptional job! Very knowledgeable of the menu, glass was never empty, and excellent service throughout my entire visit!
After two years on hit or miss dining experiences I’m glad we stumbled to this house of Italian perfection. Back and front of the house are seasoned and experienced enough to complete with the surrounding competition. Even managing partner Kim Campbell has proven her leadership abilities from the open line of communication we witnessed while our dining. We’ll definitely be back..!
Open Kitchen, good food, great service from the manager Kim and kitchen Manager Scott. Excellent salad always prepared fresh and fast, good place to take a date, celebrate with the family or just treat yourself. Best authentic Italian food in Canton by far.Try the Wheezy, delicious pasta alfredo sauce dish with mushrooms and 🍤 chow...
The kitchen was backed up and we werent told until we had waited 2hrs for our food. The food was ok. I was in a large party and all but two had cold food despite asking that they bring our food as it was ready. I dont blame the wait staff they were trying their best. They did comp things on the bill for the ppl that had cold food. It seems that the kitchen prioritize the to go orders over dine in. My cousins to go food was piping hot on his to go order and he got it before his food he ordered and hour and a half before. It was my first time there and I dont think I will go back.
Ordered carry out, made perfectly including all customization I requested for. Food tasted amazing and It was packed well.
The food was freshly prepared and delicious. I checked out this restaurant online and Im glad I did. This will be my go to place for Italian.
Canton location was excellent!! We had a memorial luncheon which they were very accommodating. The food was excellent with large portions and the staff was efficient & very friendly. We would definitely return.
Everything was Great from beginning to end all the wait staff, servers were excellent food was great tasty
So good! I went there for my birthday and i had a wonderful time. The staff was friendly and not a long wait time (for us at least). The food is also extremely good, my grandmother who is a pretty picky eater at restaurants was able to find something that she liked.
Pleastantly suprized. VERY tasty, GREAT WAIT STAFF! HIGHLY RECOMMEND!
Excellent food! My wife and I always have a positive experience at this location!
25 min wait no problem. Text to phone table is ready. Get into building had to wait another 7 min before we got seated. Got seated waited another 10 min before waitress arrives to table. Waitress would you like something to drink ! We said yes told her what we wanted and told her at the same time we was ready to order also. Waitress let me go get your drinks first. 10 min later she arrives back with drink. Placed order and she asked if we wanted our salad and soup before the food arrives! Ues please 17 min later salad and soup arrives. 5min after that the food arrives. Waitress ask if we need anything. I said ketchup. Manager comes over ask how is everything. Asked the manager for some ketchup. She brings it right away. 10 min later the waitress asked anything else. I said check please. 1min and she is back. Oh did I say she never asked if we wanted refills while we was eating. Only after I asked for my check. Service was terrible. C Ayala was a terrible waitress
Shame on you Carrabbas. I ordered 2 small plates and soup before 6:30 on July 3rd. I arrived at 7:08 to find out the mushrooms werent done. Although I ordered just small plates and soup the food was barely there with some items burnt and the soup was not what I ordered. I paid $17.00 for food that barely existed. I cant believe this place is still in existence. Im be making a stop in for sure to show this picture of shameless food. You can barely make out the stuffed mushrooms that I waited on an extra 20 minutes. So disappointed
This restaurant has such a nice ambience and the food here is absolutely good.! If you ever want to take your family out or dine in with your friends, I would definitely say yes.! One of the other reasons why I liked this restaurant is also because there was no wait time. So I wasnt starving.
Tonight was our first time ever at a Carrara’s. We were greeted by the sweetest hostess. Our service by Julie was friendly, attentive, and efficient. We were visited by the manager, Kimberly, welcoming us and giving us a free appetizer next time and an olive oil packet which I love. The food was good and fresh, the steak was a bit over cooked but great flavor. Highly recommend this place
Food was delicious and the service was great.
Valara was awesome, witty, and she knew the menu really well for her second day.
Our server was very nice. The entrees were ok. My husband got the spaghetti primavera w/shrimp and there were only 5 shrimp in his dish. I got the bacon wrapped pork medallions. The pork was surprisingly tiny. Almost one bite and done. Next time we will stick to our tried and true favorites.
Terrible experience never had such bad service, got the wrong meal three times ruined a nice night.
Food was delicious! Had a glass off wine! 1st time I have ever enjoyed wine. Staff are all fast and friendly. Will be going back with my man man. As I went to a luncheon for Chamber of Commerce
Excellent customer service ! Thank you to Allie, Breanna and Mykolaiv!!
Ordered Doordash food is good but portions are tiny. I was still hungry after ordering $30 of food.
Great food and service. Some Food portions are huge
I ordered delivery a few times and let me tell you... They are quick, friendly, easy online ordering, and the food is great. The first time I ordered they left me a cute, hand written note. This time, ordering on easter... They left a plastic egg with chocolate in it at the bottom of my bag. It made my day. Customer service and food has always been great at this location.
Restaurant was cold. Who wants to eat with you coat on. Food wasnt that good. Olive garden is much much better.
Everything was amazing. Kayla was our server & she was awesome! 5/5
Food was excellent as always. Shout to our waiter Austin he did an amazing job serving us he was above and beyond. Looking forward to coming back.
The food was delicious and our server Kayla was fantastic.
This location is our favorite. Great food and great service.
I understand businesses are having a hard time right now so I hate to be critical but this was the first time to Carrabbas. I ordered the chicken Piccata. They served it cold with cold mashed potatoes. We told our waitress and they send it back along with cold spinach. It was cold when they brought it back the 2nd time. Not even a little warm again. The 3rd time was better but it looked like boiled bright white chicken. Usually Piccata lightly seasoned and slightly brown. Really not appealing. They were kind enough to remove the items from the bill without asking. Ema our server, was wonderful and couldnt ask for better service. Just disappointed in the meal. We wont drive that far to go there again unfortunately. 😞
The best ribeye steaks in town.
Great meal and staff. Felt like a family meal. Will go back. The beef rib dinner was wonderful.
The service was amazing!! We were a party of 10 and they accommodated us very well. Overall the food was very good. I was a bit disappointed with the meat sauce. Either it was very watery or the pasta wasnt drained well. It took away a lot of the flavor.
Portions continue to shrink. We received poor service from a seemingly new waitress. Food was yummy.
Absolutely terrible that was how much food went in the garbage can. I asked to talk to a manager because rotten tomatoes in the salad, as you can see no sauce on the alfredo, Lasagna was horrible, and found a huge bone in my soup. After talking to the manger he said he was going to take care of us. Took off 20% which is a joke considering we didnt eat 70% of the food because it was garbage. Will not be going back here ever I suggest you goto Olive Garden.
I created my own Pasta!! Customer service was EXCELLENT!!
Love the food! Good take out system.
They were a understaffed and apologized because of that. The waitstaff was amazing. We loved our main waitress. She was sweet and funny. Food was good and the dessert was very rich.
Man this was actually my first time here due to a hour long wait at the other place I was going to go. I gotta say it was a blessing in disguise the food was excellent and even being super busy with takeout and orders the waitress was at the table multiple times and was extremely friendly. There speciality is Italian and I had multiple things on the menu meatballs, chicken parmesan, ribeye and sides every single thing was excellent. There house wine is surprisingly good as well especially in the specialty sangria they make. They have outdoor dining as well if thats your thing. My only complaint with the place was it was hotter then Id like especially with the fire and wood grills going. Some might not be bothered by it but for me a little too hot in there but again my only complaint and thats not bad I think.
Had a party of 13 and needed up leaving due to poor service. Our party arrived at 7pm and by 8:30pm we had not received our entrees or soup and salad. That evening, there were a total of three parties. One was seated before us and another about 30mins after ours. The party seated after ours was larger and received their food before our party did. When the mager came over after we stated we no longer wanted out meals, we were told that our order was just recently rang up when, in actuality, we placed our order shortly after arriving. To know our server had drop the ball or whatever may have been the case, was very upsetting.Half of my party up and left and the other half waited for their food. We requested our food be boxed up as we no longer wanted to eat at their establishment. We received a discount on our meal for poor service. Once home with our meals, we found that two meals were missing and part of the order was rang in incorrect and so the worng meal was received. This did not help the situation any further, as you can imagine.If I could rate zero stars I would because this happens to be the second time Ive left this particular Carrabbas location due to poor service. This is a shame because Carrabbas used to be my favorite restaurant and now I will never dine there at this location again.
Have always had great food and service here :)
Called in for a door dash pickup. Gave them color, make, and model as they asked. Watched them bring out food for 6 other cars, 2 of which pulled up as we were waiting. Then the woman worker Id assume went on break without even looking at our vehicle, in the pick up spot. Then a man comes out who Id assume was the manager to take our order name again and apologized for not knowing where we parked. In a spot labeled pickup. 20 minutes waiting. Only 15 past the pickup time.
The fettuccine was amazing and the service was super friendly.
Horrible horrible service and food was so overpriced! Food was not worth it. Will never go back
Valara was wonderful, personable waitress, Excellent food, great staff.
Valara was great. Food was awesome. Can’t wait to come back
On 8/13, I went home and wanted my favorite Italian food. Carrabbas didnt disappoint.It was my guess 1st time trying the bread and oil. It was love at 1st dip.
Had amazing service from Kayla! Great food too.
Positively the best service I’ve had in a long time. Katlyn, our server, was delightful and made our experience exceptional. She was engaging, fun, attentive and knowledgeable. Thank you Katlyn for proving that great service is still a thing, we thoroughly enjoyed it.
We got the lunch special Alfredo, the sauce was homemade and the noodles were perfect. It was a good lunch size. The mozzarella sticks (there was 6 of them) were homemade and the marinara was homemade and very flavorful. The Spiedino di Mare was flavorful and was a good portion size. We ordered take out and it was out within 20 minutes. We even decided to change our order about 10 minutes after placing it and they were very gracious and changed it for us. Overall 6/5 experience, I cannot wait to dine inside and get the full experience. Everything was clearly made there and very delicious.
I waited for my food to-go for a ridiculous amount of time, while people who arrived after me recieved their order before me. I couldnt help but wonder if this was racially influenced. I will not be back!!
So good! Stopped and got takeout on the way to Detroit Metro Airport. Just like I remember. Chicken Marsala is my favorite!
I came here with my mother and quite impressed. All of the food was absolutely delicious and I ordered the Tuscan lemonade, which was phenomenal. All of the food presented on the plate was carefully designed and outstanding. My server, Kallie, was very courteous and kind. She recommended the stuffed mushrooms and we were not disappointed. She was very personal and knew exactly how to treat her guest in an elegant and sophisticated manner for this fine Italian restaurant. We will definitely be coming back to this location. Thank you, Carrabas, for your excellent customer service and your amazing food!!!!
Best Place I Have Eaten At in Years.I have eaten in a variety of restaurants including many higher end places and did not receive the service I received here. Never had a waiter be that efficient in making sure everything was taken care of and so attentive. Besides that the food was top notch. Interestingly my spouse is gluten free due to celiacs and tried the pasta. It was great. I tried some and you would not know the difference. The place was clean and all the staff were friendly. The manager is very hands on too and kept the place moving and helped out where ever they needed it which says something about how they view the business. Hope they keep up the good work.
I recently dined at Carrabbas in Canton & let me tell you I had a blast. The food was delicious, but my waitress Eilisha was on top of it. She was so attentive to me & my nutritional needs. She was so very patient, made suggestions on what to order & brought out my food very quickly. Part of dinning out is the experience & man she more then delivered. I truly believe she deserves a raise. Thank You, Eilisha
Food was delicious, our server was great!
Food was amazing I highly recommend the Carrabbas Italian classic & Kaitlyn J as your server she’s on point and not to mention she will make you laugh and smile. She’s a 12/10. Definitely enjoyed my night out thank you.😊
Best place to eat and amazing food. We went there to celebrate me and my girlfriends 3 year anniversary and we got Gabby as our server. Not only was she very knowledgeable about the menu, but she was extremely attentive to our needs and had a great attitude the entire time while serving us. Since it was our first time there, we took a little long than normal to look over the menu, and Gabby was patient and kind towards us. I highly recommend this place. We will be returning very soon.
Awesome place and waitress Kayla was friendly and wonderful!
Valara was a great server definitely see myself coming back again
Good service, poor food. My chickpeas was extremely over cooked
Great food, great service.Always a good experience.Wonderful server, Emma. Took excellent care of us even though it was so busy.
My family and I had an excellent dinner at this location tonight. Our waitress, Chelsea, was awesome! She was so helpful and very nice. We all really enjoyed the food as well!
I ordered for pickup through one of the delivery apps. There was some issue with their system accepting my order as a pickup so they called me directly and offered to delivery my food for free due to this unforeseen issue. AMAZING CUSTOMER SERVICE! I was having a less than stellar day and they really went above and beyond their responsibilities to ensure I was taken care off. THANK YOU to the afternoon crew on 7/26/20. That thoughtful action changed my whole day. Food was also fabulous and plentiful.
Fantastic food, exactly why I go there
On Mothers Day we were seated quickly with call ahead seating and small party. The food was hot and tasty with nice presentation. Generous with alcohol in mixed drinks. Service was slow but what one would expect with a packed house! Waitstaff was on top of serving and attentive to requests.
Placed order on Valentines Day through Door Dash. The poor delivery person had to wait over an hour for the food to be prepared only to find out that it still wasn’t ready. Door Dash had to call the restaurant to find out what was going on with the order, and had to eventually cancel my order due to restaurant not being competent or adequately staffed to prepare my order. I ended up with no Valentines Day dinner. Thanks a lot!
Delicious! Excellent service as well.
Kayla was the best! Great food. Thanks 👍
My wife and ordered five appetizers as we wanted our own sampler platter. The food was good though a little pricey and the service overall was good. But we ordered the meatballs as one of appetizers. The meatball I ate was ice cold. I told the waitress who apologized and took it away and said she’d bring a new order. By time she brought it out we were pretty full so I asked her to put it in a carry out. When she brought it out I noticed that all they did was microwave the two remaining meatballs. Coincidently you get 3 meatballs for $9 bucks. I wasn’t trying to get anything for free because that’s not me. But to not offer even three bucks off for the frozen meatball was very poor customer service. At the very least a manager should have came out and apologized. I still tipped 20% because it was t the waitresses fault. It’s just a meatball - but if I want to eat frozen meatballs I can just go to Kroger.
Order a filet well done to go, got a raw steak... If I gotta cook it myself at least drop the price. Didnt help they screwed up 3 other things on the order. What they got right tasted okay though.
Very polite and attentive service.The eggplant parm is back, and it is nicely presented and tasty. I have been told the spicy chicken soup is great, and the Johnny Rocco salad is also very good.Bread is warm, hearty, and moist (high gluten, my preference)... served with both herbs and olive oil by default and also with butter upon request. Refill the oil from bottles on each table.Nice, pleasant dining experience.
Great Service, Summer waited on us and made sure we had a fantastic evening. Food was fresh and portions were perfect size for taking home leftovers. Prices were gold for the amount and quality of food received.5 out of 5 Italian Grills.
Its hard to beat tasty pasta with happy hour sangria. Good times.The Fettuccine Weesie was great. 😋
Food and service was good. We will be going back.
Great waitress. She was on top of everything. Refills without asking. Came around often. Food was very timely. I was watching the kitchen and they very coordinated .
The steaks were cooked to ABSOLUTE perfection...seared to lock in the juices with a flavorful crust, and prepared exactly as we asked. The cuts of meat themselves were flawless, no fatty pieces. The manager Scott went above and beyond and treated us to free desert, for us just being nice customers who made sure to thank the chefs. The bread and oil is delicious, and we needed to be rolled out the door! 17/10 would recommend!!!
Good food and exceptional service
Placed a pick up order even though there was a window of an hour and 45 minutes but only to be called whole already sitting at the restaurant parking lot at 10 minutes before pick up time that my order would not be available for pickup. Why would they accept my order when they can’t serve it? Money was not refunded as of this time. Poor management.Can’t be trusted. I would have placed a no star point if there was a choice. The restaurant don’t deserve a star!🙄😲🤮👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻🤮
I Order take out and I was completely disappointed 😞, I have been to this restaurant several times for dining in and last year I catered my Birthday party, but for this take out I order the lobster ravioli and the portions a kids meal size, never will I order and again
Our waitress, Kaitlyn was amazing!!! We were extremely happy with the food but the service was what we were both so impressed with. She greeted us know with a huge smile and great attitude. She was attentive and never missed a beat!!
The food was very good and everything there tasted fresh. The service was very friendly and very prompt as well. Im not sure if the time of day I visited had much to do with that as I went during the daytime on a Monday afternoon when restaurants typically arent very busy but nonetheless my service was relatively fast. The staff there are also very welcoming and friendly people and my overall experience went well. The only thing I could find wrong with my experience was that they didnt not have salad when I went for whatever reason and Im a big fan of rabbit food (salad)😊 But the soup I got instead was just fine. Id visit this location again and I also recommend this place to anyone else that is in the mood for Italian cuisine in the Canton area
Came in on a Friday night around 7:20, expected a 10 minute wait but was sat within 2. Our server Gabby was extremely professional, timely, and helpful, I was very pleased. While my steak was overdone, it was no problem to send it back, it came back PERFECT and the manager Matt brought it over personally, and assured it was done to my liking. They even gave us a free dessert for the inconvenience, which was a pleasant surprise and I almost felt guilty taking. The atmosphere is great, I love the jazz that plays. The food was amazing, and despite the restaurant being packed, came out very quickly. Overall, extremely pleased with this location and will soon be returning. Thank you Gabby ans Matt!
Great food and the service was great too.
Ribeye was cooked to perfection. Grilled asparagus was sub par and under cooked. Service was great and over all experience was good.
Excellent meal and service. This is the second time we have been to Carrabbas and this location seems to be managed well. The staff is friendly and follows through with fine service. The food was excellent both times, surprising quality for a casual dining chain. It was hot and very good tasting from the meat to the seafood, pasta, desert and even the bread. Well done! Thank you for an enjoyable evening and our server Kayla was spot on.
Servers/managers are friendly, but the food needs help. I havent been here in years and Carrabbas used to be really good. I had the chicken parmesan and I seriously could have made the same thing at home. The presentation of the dish was bad. Two chicken breasts with a little sauce and some cheese. The broccoli was overcooked and soggy. Definitely not a dish worth $20. I wont be returning.
The waitstaff was quick & efficient and the food excellent. The blackberry sangria was great too.
My last two experience have not been positive at this location. My food was underwhelming and some of that could be attributed to the kitchen inability to get the meal to the table. I waited 45 plus minutes for a dish and when my son’s pizza came it was burned. It’s as if they misplaced our order or something. The manager was apologetic but then it happen a second time today. I won’t be coming back if the service can meet my needs. I will find another place for Italian food.
The service at this Carrabbas was outstanding! I wish I could remember our servers name. She was great. We had a birthday party for my nephew who was turning 2. There was more than ten of us and she was just great. No complaints at all! This location is far from me but Id go back just because of the service here!
I decided to try something different and had always wanted to go here. I ordered lasagna and there was no noodles in it. My daughter food smelled funny. They took my food off. My daughter attempted to eat her food but I stopped her. The waitress said oh no, that doesnt look right, when I showed her my food. Only good thing was the Sangria. The manager never came over after knowing my food was messed up. I was disgusted and threw out the other food when I left. So disappointing.
Me and my wifes entree were very good and we just love the bread with the oil and herbs they serve.
Have eaten here several times with family. Expansive menu, great service, and excellent value. Pasta was cooked well but had a few clumps stuck together, however the shrimp and scallops were cooked absolutely perfectly. My table always comes off as a terrible table - we order water, no alcohol, no appetizers, and often have special requests. If anyone were going to get lousy service, it would be us, and that never happens here. They offered a free desert to our guest whose birthday we were celebrating, and we also enjoyed the Cannoli cake. Will be back again!
I havent been here in a while. Not sure why. Ive always had great food and service. Its one of the few places I go to, where I have a hard time making my mind up on what to order. I tried their pork chop special with a maple glaze and apples. Very good and had a unique flavor. I need to go there more often. Good drinks too.
Fantastic service from an absolutely gorgeous young man behind the bar with a absolutely stunning caboose quite honestly couldnt have had a better night. Hes knowledgeable friendly, and it always helps to have a looker behind the bar!!
Ive taking my family here to eat a few times and the experience has never been disappointing. We came here last night to eat, April 19th, and my daughter and I had the lasagna and my wife had another noodle dish. My wife and daughter both had the Caesar salad has their side dish and I had the sausage and lentil soup. My wife and daughter really like the Caesar salad and the soup was very flavorful. Right after we finished our sides the manager came to our table, his name is John, and let us know that they were baking a fresh batch of lasagna but it was in the oven and wouldnt be done for 20 minutes. He give us a few different options like we could wait or he suggested this is that are just as delicious as the lasagna or we could order something else off the menu. My daughter and I opted to wait and the lasagna was amazing fresh out of the oven. I mostly appreciate the manager coming over and just giving us forewarning on the situation with the lasagna. That was very appreciated. we would definitely go back and we highly recommend this place for dinner with a family.
Server was fantastic. Meatballs were amazing, food came out extremely slow. They ran out of lasagna and served us ravioli instead. They made more lasagna but it was so late we took it home. Their specials were good, food tasted great if only they could get you what you ordered to eat there. Also burnt an appetizer so we ordered a different one.
Very poor experience. 2nd time. Will never go back. When you tell the hostess you are there for happy hour, and they ask table or booth, you assume you can get happy hour at either. The correct answer is NEITHER. After being seated and handed the happy hour menu, looking at it, ordering a happy hour drink and ordering a happy hour app, you are told you cannot because while you can get happy hour drinks any place in the restaurant, you can only get happy hour apps at the bar. Wouldnt you think someone would have told this sometime in the process. First bad experience 2 years ago. A waiter actually stole a gift card from the table. The manager said nothing he could do.
Great Staff, Great waiter wish I caught his name but very attentive to the customers needs. Wasnt rushed out even when I arrived an hour before closing. Food was great! I was happy when I walked out.
The food was good, and the service was friendly. Not a fine dining experience but a warm diner with Italian flavor.
Although the staff were super friendly the chef burnt the shrimps so much they were black but instead of cooking me new ones he hid it under the sauce so disappointing
Very consistent, delicious food. The staff is always on thr ball and very professional. Great place for a romantic dinner.Ask for the Chicken Trio, even though it might not be on the menu they will try to accommodate you. You get a good portion of 3 chicken breasts, each with a unique delicious sause and cheese.
I go here often but this past week I took a friend for his birthday and the service we got from Tina was amazing! By far the best hospitality I had ever recieved even comparing to upscale restaurants. The food is really good and we never felt rushed for the 3 hours we were there. I had the chicken bryan which is one of the signature dishes. A lot of choices on the menu. I had lentil sausage soup and loved it. I would never eat lentil but decided to try something different. Overall we had a great experience and we never even had a chance to ask for refills because they were always ready. They also give free desserts for birthdays! Only issue was the geese gaurding the area trying to enter the door!
Went in and was greeted warmly by the most friendly and welcoming host Ive ever met. I believe his name was Javier, not sure though. The food was excellent and the waitstaff is quick. You wouldnt want to miss this incredible food with an incredible staff to boot.
Great experience, but my date (our first date) was definitely the best part of the night😘 My lasagna was excellent and we shared the tiramsu, which was light and delicious. Definitely will come back to try something else!
Server was obviously new, but she did great. We (my wonderful girlfriend and I) has a great time. The food and wine were great. We are both in the restaurant biz, so we could tell our server was new but she did what she could and we could tell she was trying! We saw the manager engaging conversation with almost every table, great customer service! We will be back!
Food was good. Was seated right away. Waitress forgot to bring olive oil to poor with herbs for fresh bread, then brought once bread was gone. She then tried to memorize the order and failed bringing half wrong order. Bathrooms clean, just wait staff needs more training🙂
Delicious food, generous portions, and very wonderful service. I accidentally left my carry-out box at the table when I left, and when I returned several minutes later, it was up at the reception desk waiting for me! Kudos to server Rachel, the person who cleared the table, and the hostess at the front desk for saving it for me.
An appetizer, an entree, a wine and a beer for $70.Seems a bit expensive given my experience with restaurant pricing. However, the food was good. In a familiar kind of way. Nothing special. I could have gotten the same service, same food, same beer, and added another entree for the same price at another restaurant.I split an appetizer and a steak dinner with my Girlfriend; usually I order our own separate dinners, and the price is usually less than $70.Good service and food, high pricing. 4 stars.
Total reviews rating 4.2
199 Reviews for Carrabbas Italian Grill 2023:
Review №1
2022-01-30It was our first time here.The restaurant is nice, staff are friendly and our waiter Austin was really friendly and helpful.The Mozzarella Marinara was really good, if you like cheese I highly recommend to try it.I ordered Classic Trio and my husband got Chicken Trio. Both were really delicious.Austin also suggested to get Blackberry Sangria and that was absolutely good.
Review №2
2022-04-17I wasn’t sure of what to order this time because it was only my second time here. The first time was 3 weeks ago, so my friend order for both of us as this restaurant was highly recommended and enjoyed the food then. Anyway, Ms Morgan was absolutely super nice, helpful, patience and very professional with going over the menu and taking my order. I will definitely go back! The food is amazing!!
Review №3
2022-01-01My belly is so full and happy! This is the second time Ive eaten here and was not disappointed either time. Staff is friendly and drinks and food are incredible. Highly recommend the peach sangria and the spiedino di mare with asparagus.
Review №4
2022-02-28The appetizers and rigatoni were good. However, the eggplant parmesan and lasagna were awful. I don’t think we will ever try them again.
Review №5
2021-10-23The food was excellent, but the Staff seemed overwhelmed by the amount of people dining there, which was understandable. Our waiter must have been fairly new. We didnt get flatware until after our salads came, and we had to flag another server down to get it. There was a lady who I am assuming was the floor Manager, came over to us and offered us a free dessert for our trouble, which was nice. All and all, it was a good experience
Review №6
2022-05-22This is my wife and I favorite Italian restaurant. Great food and waitresses and waiters are always polite and courteous. We love the homemade bread with the oil and spices. Been coming for many years and never disappointed. What ever your favorite Italian dish may be you will always be satisfied. Any concerns are always addressed by management to make your experience one to remember. Enjoy
Review №7
2022-01-20The food was great the waitress was a little slow but other than that it was a wonderful meal at a wonderful restaurant Ill be back.
Review №8
2022-02-11The look of the restaurant was nice and open, with plenty of seating and a full bar.We were greeted after a few minutes of standing at the front and initially the hostest sat us at an obviously dirty table, but we moved ourselves to a clean one.The waitress was nice, and the food was presented neatly and at a good temperature.Overall, I think the experience was pretty good and the food was pretty good. Prices seemed fair. On another note, the wait staff and food prep staff could be clearly heard throughout the dinning area, which kind of ruins any intimate setting hoped for.
Review №9
2022-04-10I like this place, especially for my daughter, there’s always something nice. The ambience good.ANDREA- she’s not just an employee for the restaurant. Know that when she is assigned to your table, she brings a brand of her own style and service along with her awesome personality and bright energy.She’s professional, pleasant, efficient, smart, perceptive and takes very good care of the patrons.Shes gonna go places in life and I wish her the very very best!!Yes this is more a review for the server than for the restaurant, but then it’s the people that make an organisation.Imagine if we had more of such people!
Review №10
2022-04-10We came in pretty late last night, around 10pm. Service with Andrea was amazing! She was super nice, funny, and just overall had an amazing presence our whole time there! She made the amazing food even more enjoyable! Will definitely be coming back…Thanks again!