Carrs Outdoor Services in Canton

Review №1

2021-11-04

I would give 0 stars if I could. I was finally able to get a response and had an appt scheduled for firewood delivery. On the day of scheduled delivery, no show/no call. I have tried ever since to get ahold of someone but they never respond.

Review №2

2021-11-20

Got firewood a month ago and tried burning it in our fireplace. Its been stored out of the rain since we bought it, and its so water logged it barely burns, water dripping out the ends of the logs. Was clearly not fully seasoned. I dont recommend.

Review №3

2020-11-04

I went to buy Firewood at Carrs Outdoor Services yesterday. As usual there was no one on site and it was left to the honor system. I needed to pick up a Cord, but as I drive a Escape I could only take a 1/2 cord at a time. As no one was there for me to ensure that when paying for a full cord the second half would still be there when I returned, I paid for a 1/2 cord and sent an email about getting the second 1/2 and still paying the full cord price. I paid $70.00 for a 1/2 cord, the full cord was $100. These people never answer the phone, so what was I to do? I sent an email to them about this and here is their response:Hi Mark,Each rack is marked with the price we expect to be paid for it and appreciate that you did that when buying the 1/2 cord. However, your request to come back and just pay $30 more dollars for another 1/2 cord cannot be honored. We do not allow combining the smaller racks unless the stated price for each is paid. Other customers sometimes bring two vehicles or rent a U-haul trailer in order to get a face cord in a single trip.SO, they are 1 month behind on their delivery, so they expect people to bring a second vehicle or rent a trailer. I do the honest thing, and after a number of years of buying firewood from them (at least two cord a year), they treat people like this. I tried to make arrangements to pay for and pick up a full cord, but being so under staffed they dont have someone there to talk to nor a phone number to call once you get there (Clue, even when you do call they send you to email for communications).We will never buy firewood from Carrs Outdoor Services again. Franks Firewood isnt that far from them, they respond to every phone call, have people on location every day.Carrs Outdoor Services .... Dont waste your time or money! Go to Franks or one of the other well established and run Firewood supplies. If they wont take care of a long term client ... how do you think they will take care of someone like you whos never been there!

Review №4

2017-10-21

If I could give zero stars I would. This company is claiming they are doing roadwork for our subdivision in Plymouth Township. Even if they are, we never received any notice of this road work. They have knocked on our door multiple times in one night to see if we knew the neighbor and if we could call them to move their car or it would be towed. They then called the police. Then the next day, I came home from work early and I was approached and threatened by an employee saying they have been knocking on our door all week, and saw that my mother in law was in there one day (and we have dogs and a baby and she doesnt feel comfortable opening the door to strangers!). He then told me if I didnt move a car in front of our house that currently is not insured that we would be ticketed. Rude and unprofessional!!!

Review №5

2021-03-08

Great customer service and excellent quality firewood. Best prices in the area too. I highly recommend!

Review №6

2020-10-06

They delivered firewood and stacked it for us and we cant wait to use our fireplace now!

Review №7

2019-12-18

Great work whenever you can get a response.

Review №8

2018-09-14

Great service and excellent wood

Review №9

2018-01-17

Always in good supply

Review №10

2019-11-28

Ok