CARSTAR Hayward Collision Repair
Address: 1571 Industrial Pkwy W, Hayward, CA 94544, United States
Phone: +1 510-606-1900
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Amenities: Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments,
Phone: +1 510-606-1900
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Amenities: Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments,
Category: Auto body shop
Rating: 4.7
Site: https://carstar.com/locations/ca/hayward-15453/
Worktime:
Rating: 4.7
Site: https://carstar.com/locations/ca/hayward-15453/
Worktime:
Day | Time |
---|---|
Monday | 8 AM–5:30 PM |
Tuesday | 8 AM–5:30 PM |
Wednesday | 8 AM–5:30 PM |
Thursday | 8 AM–5:30 PM |
Friday | 8 AM–5:30 PM |
Saturday | 9 AM–2 PM |
Sunday | Closed |
Name: L****** R*******
Date: 2024-06-18 18:39:34
Rating: 5
Comment: They did a great job completing what needed to be fixed on my truck, communicated throughout the entire process and were flexible with my schedule. Would recommend and would go again
Name: G****** N*****
Date: 2024-06-17 21:10:35
Rating: 5
Comment: Great place for repair. Was quoted for 12 days but got it done in 5!
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Name: J****** s******
Date: 2024-06-09 19:53:10
Rating: 5
Comment: I am so happy for using carstar to fix my car the people working there are so nice customer service is excellent and goes above and beyond to make sure you have a good experience. My car looks brand new like nothing ever happened. They have good communication and really make you feel comfortable with your car getting fixed there.
Name: D****** B*****
Date: 2024-05-31 20:42:51
Rating: 5
Comment: AB is the best he will make sure all his costumers are happy even at his own expense. Thank you AB and all staff at CARSTAR Hayward Collision Repair they are all wonderful and very efficient
Name: a* m******
Date: 2024-05-31 04:25:12
Rating: 4
Comment: Repairs complete. Looks like a new car, runs like a new car, and drives like a new car. Thanks for the excellent job. Al M.
Name: R******** D******
Date: 2024-05-24 04:47:03
Rating: 5
Comment: I had a really great experience with them. Definitely would recommend!!!
Name: W** C**** L**
Date: 2024-05-20 18:15:58
Rating: 5
Comment: Friendly service, keep me updated through out, great and fast repair.
Name: M****** Y****
Date: 2024-05-16 22:23:49
Rating: 5
Comment: It was an amazing experience working with AB, Eva, Ismael and the whole team at CarStar. They did an amazing job on the vehicle, within a very reasonable timeline, and at a very competitive price. AB (the new owner) is someone who wants to work with you to make your life easier and safer, he is accommodating, always on site, and very transparent. Eva and the team did a very nice job communicating updates, and sharing their recommendations on the best course of action. I highly recommend this place.
Name: R******* B******
Date: 2024-05-10 06:40:37
Rating: 5
Comment: Excellent job @ customer service
Name: D**** M*****
Date: 2024-04-24 21:41:47
Rating: 1
Comment: After a year of getting my car fixed here, I decided to share my experience. I had to return my vehicle twice or more, since they stated my car was fixed. I took my car to a mechanic in which they stated that this shop did nothing but try to conceal the axel damage, etc. The shop charged my insurance a lot which made no sense, obviously for an insurance scam. My car was making noises from the damage, in addition to this- paint started peeling and shows a completely different color underneath(red). I would not recommend this shop.Update: I also took my car to an auto shop, in which they said this shop placed didn’t place my hood correctly. I wasn’t aware but when they mentioned it, it was very noticeable.
Name: R****** R****
Date: 2024-04-18 18:09:21
Rating: 1
Comment: Worst shop experience multiple issues no communication from the beginning. Missed things that i noted when i had walk around with shop. After missing to inspect car properly it became late delivery of vehicle. When i received vehicle the paint was terrible and damaged from reassembly worst paint Ive ever seen. So i brought back for a second attempt for them to make it right when they told me to pick up my car wasnt ready and paint was bad again in multiple spots so i had to pick up next day. Now my car is in a different shop to correct there terrible paint and possible more damage to my car. This shop is not good for a quality repair everything is bad.
Name: W********* W****
Date: 2024-04-15 17:49:33
Rating: 5
Comment: This is one of the most courteous kind and considerate auto shop crew Ive encountered ever! Totally recommend.
Name: S** M*****
Date: 2024-04-14 21:29:28
Rating: 5
Comment: Work is excellent and updates are provided in a timely manner.
Name: S***** Y*****
Date: 2024-04-09 23:12:51
Rating: 5
Comment: Friendly staff! I always had transparency of the status on my vehicle!
Name: D***** T*****
Date: 2024-03-26 18:18:34
Rating: 5
Comment: Very pleased with the outcome. I would recommend them to anyone.
Name: K**** A****
Date: 2024-02-29 17:04:19
Rating: 1
Comment: Our vehicle was broken into and Car Star was our go to car repair shop; however it has changes ownership and the quality of service is not there. CarStar is out sourcing their repairs instead of doing it themselves. This causes fingers pointed when the job is not done properly. Our window was replaced but it did not work properly when we went to pick up the vehicle and the trim was missing. The parts were ordered and we are still waiting for them to complete the job. The parts have not come in and the job is still not done. It has been over a month and a half! The car alarm and pairing was also done out of the shop and they did not pair my 2 remotes they just did one! Why is the job not done completely? Car star should double check the work they are paying others to do as they are dealing and showing face to the customer. We paid our deductible $500 to them and the insurance paid them approximately $5,000; however, we still have not gotten our repairs completed after the car was picked up and those were pointed out to the shop. We are getting the run around as they stated the parts were ordered but have not come in. There is no accountability and pride for the job they are doing for the customer. Our vehicle was broken into and honestly we feel re-victimized by the lack of quality and customer service Car Star provided. To say the least we will not be taking our cars there anymore.
Name: P*** M*****
Date: 2024-02-29 15:31:27
Rating: 5
Comment: Very good staff and their work is Niiiccceee
Name: J**** M*******
Date: 2024-02-09 23:37:09
Rating: 5
Comment: Excellent Service rendered.
Name: D* J**************
Date: 2024-01-26 19:16:28
Rating: 5
Comment: Everything went smoothly and finished on time. My car looked like nothing ever happened to it. No complaints!
Name: L* T**** G******
Date: 2023-12-19 20:37:48
Rating: 5
Comment: The final result of the car was beautiful. We had to wait an extra week and for whatever reason we werent updated. But everything else went smoothly.
Name: k****** C****
Date: 2023-12-18 05:10:43
Rating: 5
Comment: The car was restored to pre-accident condition as if the accident never occurred. Great expertise. Im very satisfied with the end result.
Name: A**** B********
Date: 2023-11-22 04:33:08
Rating: 5
Comment: Great service
Name: V******* S****
Date: 2023-11-10 19:53:03
Rating: 5
Comment: This body shop is amazing, they took care of me and made me feel very welcomed. Jose explained everything step by step. He was very professional and made my visit much worth it
Name: R****** A*****
Date: 2023-11-01 18:42:15
Rating: 5
Comment: Excellent service on my car the damage disappeared and my car looks brand new! Kudos to Jose and his team for doing such a great job!
Name: A***** J******
Date: 2023-10-13 18:28:31
Rating: 5
Comment: Great service & fast turnaround
Name: T*** M******
Date: 2023-10-02 18:11:42
Rating: 5
Comment: Excelente work and customer service. Very satisfied with the work done to my car. Very professional team. Thank you so much.
Name: J*** R****
Date: 2023-09-27 18:10:15
Rating: 5
Comment: Amazing experience they were able to get my car in and out on time. Jose kept me well informed throughout the repairs. I would definitely recommend getting your vehicle repaired here!!!
Name: M****** R********
Date: 2023-09-23 18:34:52
Rating: 5
Comment: The staff here are incredibly nice and helpful!
Name: H**** N********
Date: 2023-09-17 18:39:25
Rating: 5
Comment: Personnels are very respectful and done my care for a few days !!! Wow!!
Name: J**** M******
Date: 2023-09-14 18:09:38
Rating: 5
Comment: Quality work 👍
Name: D***** H****
Date: 2023-09-09 18:11:51
Rating: 5
Comment: Very good experience would definitely recommend
Name: A**** P****
Date: 2023-09-02 18:18:18
Rating: 1
Comment: Customer service is fine but the skill level is below expectation. They called saying my car would be ready for pick up the next day. I cleared some time to pick up, then they called saying it was delayed. I was called the next day saying it was ready. I told them I no longer had the time for that day and they proceeded to tell me that they had to call the rental car agency saying that I refused to pick up that day and to start charging me the normal rate.i called them back saying I could pick it up during my lunch break. After returning the rental car I arrived and my car was missing pieces and blocked in the parking lot. The techs said that the piece was not there when I dropped it off and they did not want to install it. I showed them pictures of it on the car and they grabbed the old piece from the trash and tried to give it back. I would avoid this place if you really care about your vehicle and only use this place if you dont mind mediocre work.
Name: D*** B
Date: 2023-09-02 18:15:31
Rating: 1
Comment: This company is garbage. Customer service is awful and theyre very unprofessional. If you want your car repaired, go elsewhere or youll regret it.
Name: S****** H*****
Date: 2023-08-25 19:34:25
Rating: 5
Comment: Professional shop gave excellent customer service. The process was streamlined and simple.
Name: A****** R*** N******
Date: 2023-08-22 15:32:49
Rating: 5
Comment: Attentive and friendly
Name: A***** U******
Date: 2023-07-21 19:34:54
Rating: 5
Comment: Outstanding quality work and great customer service. They are very professional and talented business. My car was in and out in a matter of days. I recommend them without reservation.
Name: C***** B****
Date: 2023-07-17 02:34:23
Rating: 5
Comment: At first they took my car for a long time and I thought it was the workshop but it wasnt the insurance and for the workshop my Respects CARSTAR HAYWARD COLLISION REPAIR
Name: C****** P***
Date: 2023-06-24 18:37:20
Rating: 5
Comment: They did a great job repairing my car from a car accident. They were so pleasant to work with and good with updating me about my car. I really appreciate how professional and honest they were. I would highly recommend them. Come to find out when my niece took me to pick up my car, she and her boyfriend also had service provided by CARSTAR in the pass and they also said that it’s a good company and the people that work there do a good job.
Name: R S
Date: 2023-05-13 18:44:28
Rating: 5
Comment: The service we received was fabulous. Our vehicle looks brand new. The body work done was done with precision. I would recommend CARSTAR to my family and friends.
Name: K** W*****
Date: 2023-05-07 02:20:56
Rating: 5
Comment: Ive had my pervious vehicle and now this vehicle repaired at this location. Ive been very pleased with their work both times. I will recommend Car Star Hayward Collision Repair to anyone and everyone. They go out of their way to fix vehicles and mine especially so you cant even tell its been in a wreck. I love this place and will continue to go to them. Thank you Car Star Hayward Collision Repair you guys are awes.
Name: P**** G*******
Date: 2023-04-29 18:31:16
Rating: 5
Comment: CARSTAR offered a seamless experience repairing my car and working with my insurance provider to close out the claim. The shop uses a digital portal to keep the customers informed on the status of the repair. I personally worked with Bernadette and she was super helpful at all times. I am also very happy with the repair quality. I would highly recommend this shop to anyone looking for high quality service and repairs.
Name: H**** V***
Date: 2023-04-20 02:16:03
Rating: 5
Comment: Great place. My second time there. IF theres a third Ill go back.
Name: A***** G****
Date: 2023-03-27 00:25:22
Rating: 5
Comment: Best body shop in Hayward! Been going to them for 7 years and they never disappoint! They are quick, always get colors right, and are comoletely professional.
Name: A**** R**
Date: 2023-03-21 20:36:27
Rating: 5
Comment: It was so easy the entire time since I dropped the vehicle and collected it. They were so friendly
Name: N***** N********
Date: 2023-03-10 19:33:03
Rating: 5
Comment: Excellent service and workmanship. I also appreciated their daily status updates about the repair and the fact that I could simply drop off my rental at the shop instead of rental place, saved me time.
Name: A****** M******
Date: 2023-03-09 16:06:03
Rating: 1
Comment: I had a vehicle painted here The paint started cracking 4 months later they did not want to hold up there warranty and fix where the paint was cracking told me it was not their problem because of previous body work but they were paid to do the body work I would never take another vehicle here
Name: s*******
Date: 2023-02-23 03:11:52
Rating: 5
Comment: They were very informative in the process of my repair. Excellent quality. I would use them again. They went above and beyond cleaning and washing my truck. Would recommend them to anyone.🤙🏽
Name: P** Z
Date: 2023-02-06 06:45:38
Rating: 5
Comment: The people at CARSTAR were very friendly and helpful. They did an excellent job on repairing my car. They also took care of the car rental I needed and even washed and cleaned my car. I highly recommend this business.
Name: L*** B*****
Date: 2022-12-30 10:33:21
Rating: 5
Comment: CarStar staff are courteous, professional and efficient. My car looks great. Thanks.
Name: J** S******
Date: 2022-12-28 20:17:48
Rating: 5
Comment: Great service, great results, seamless insurance interaction...
Name: S** V*
Date: 2022-12-23 19:28:06
Rating: 5
Comment: Very well
Name: E****** B*******
Date: 2022-12-06 19:55:29
Rating: 5
Comment: 👍
Name: L***** A*****
Date: 2022-11-30 00:41:16
Rating: 5
Comment: I recommend you this they did great job....excellent customer service 👏 👍Guys dont go other shop justo go CARSTAR
Name: D**** B******
Date: 2022-11-17 15:17:32
Rating: 5
Comment: The folks in the front office did a superb job of getting the estimate for my car after it was involved in a rear end collision. They explained the insurance process and kept me informed through their website. Great job.
Name: A 1****
Date: 2022-11-15 19:38:41
Rating: 4
Comment: The service is good.
Name: k*********
Date: 2022-11-04 00:04:04
Rating: 5
Comment: I got hail damage in southern California in October. It could not have been a weirder weather event. My windshield was cracked and my hood dented. Eva and Bernadette were fantastic in helping me with the repairs. I highly recommend this place because they are very knowledgeable, kind and their team works fast. I dropped off the car in the morning and all repairs were completed before the end of the day.
Name: J**** D*** C***
Date: 2022-10-20 00:00:48
Rating: 5
Comment: They were great and awesome at communicating. Highly recommend. Eva was super helpful from beginning to end.
Name: j*****
Date: 2022-09-26 21:47:28
Rating: 5
Comment: Very professional, nice and accommodating. Great service
Name: A**** W***
Date: 2022-09-22 00:07:35
Rating: 5
Comment: My insurance company recommended Carstar Hayward. I brought my car here to get the driver side door lock repaired. There was a minor hiccup, but they addressed my concerns. They are easy to work with, have great customer service and the quality of work is excellent. Highly recommend.
Name: S***** S*****
Date: 2022-09-16 20:06:38
Rating: 5
Comment: Great customer service. They keep you updated on the status of your vehicle through phone calls or notifications. You don’t have to keep calling to find out information. People there are amazing and welcoming.
Name: V****** R********
Date: 2022-09-03 18:36:09
Rating: 5
Comment: (Jim Russitano) My insurance company sent me here and Im sure glad they did! They reached out to me to make an appointment that fit my schedule. Very professional staff that got the work done quickly. I definitely recommend this company!
Name: R*** C*******
Date: 2022-08-09 18:09:40
Rating: 5
Comment: They are super fast fixing the cars, and they also offer updates about your car fixing process.
Name: G******** P*****
Date: 2022-08-03 00:26:01
Rating: 5
Comment: 👍
Name: R**** H********
Date: 2022-07-15 00:56:57
Rating: 5
Comment: Very Professional and they kept me up to date on everything that was done to my vehicle. It was finished on time and looks great.
Name: M**** r******
Date: 2022-07-08 23:11:12
Rating: 5
Comment: They left it brand new !! They are nice/ friendly people. Also whoever worked on it, kind of left the inside dirty with dark marks, was able to clean it up easy though .
Name: C**** F****
Date: 2022-07-07 23:44:47
Rating: 5
Comment: Staff from reception front desk to mechanics everyone there was very knowledgeable, super helpful & very kind. All of their help was very much appreciated!
Name: t*** l*
Date: 2022-07-06 23:48:09
Rating: 5
Comment: Front end damage repair, great customer service, timely service and spectacular repair
Name: Y******* B*******
Date: 2022-06-25 23:11:37
Rating: 5
Comment: Professional, fast, time saving
Name: M*** N****
Date: 2022-06-09 18:30:18
Rating: 5
Comment: Great and easy experience working with Bernadette.
Name: M*** S*****
Date: 2022-05-20 01:05:59
Rating: 5
Comment: The staff was very nice and professional. They even cleaned the windows and dashboard. I would recommend them to anyone. Thank you for your service.
Name: A** V****** D***
Date: 2022-05-17 23:34:15
Rating: 5
Comment: Wonderful team and wonderful experience. Always kept up to date on status of car. Great work!
Name: J***** A*****
Date: 2022-05-16 21:00:41
Rating: 5
Comment: Had a vehicular accident and had the car towed to their location. It was too early in the morning but they opened the shop to accommodate me.The staff made sure that everything was in order, including the car rental.Provided me with updates and they were very creative in ordering some parts so the car does not stay in shop for long.The entire staff was very professional and accommodating. I was provided with updates and status. They are the best hands down.
Name: N******* L
Date: 2022-05-14 00:47:47
Rating: 5
Comment: Very good service
Name: D**** M*****
Date: 2022-05-07 01:42:13
Rating: 5
Comment: I’ve came here a few times through my insurance and have been satisfied every time. They genuinely care about their customers and always get the job adequately done.
Name: J***** H*****
Date: 2022-05-06 16:15:08
Rating: 1
Comment: I’ve used this repair shop twice at the recommendation of AAA and the first time around, I was relatively pleased with their service. Despite the fact that, when the car was returned to me, the passenger side fog light was out. When I mentioned this to the front office staff, I was told that “it must just be the bulb,” even though this was the side that was completely damaged in the accident..so they should have replaced it prior to returning the car to me. I let it go because I was generally pleased with their customer service. I’ve even referred many coworkers and friends to this shop because of how much I liked the service.The second time I brought my vehicle to their shop, I was excited to bring it to the same person who I contacted the first time around. However, when I went to pick the car up this second time, the car would not start. They had to jump start the car. I was told that “it must be because it was sitting for a week and it’s usually driven every day.” I, again, let it go and drove around for an hour. For the entire week after, I’ve had to jump start the car if the engine was turned off for even 20 minutes! They now claimed that must be a result of damage to the battery from the collision because there isn’t a mechanic there who works under the hood, they only do body work.So I requested the diagnostic scans from when the car arrived in the shop and when they finished their repairs. The pre-scan had ZERO error codes, which wouldn’t be the case if there was something mechanically wrong when I brought it in…especially since I’d been driving the car for a week before I brought it in. When the diagnostic scan was ran at the conclusion of the repairs, there were at least 10 error codes - 99% of which were related to my battery! They still claimed it was a result of the collision…and if I wanted to buy a new battery and have them install it she’d provide me with a quote. I had to contact my claims adjuster in order to get them to change my battery.I took it to the shop to have them change the battery and they changed it right at the shop…even though they “don’t have any mechanics who do work underneath the hood!” Also, conveniently when I arrived to the shop, I was told that there was a diagnostic scan that they ran after they “cleared the codes” a few minutes later and all of a sudden there’s only one error code which is exactly what happens when the battery gets disconnected and reconnected or the codes are manually cleared…Not to mention neither one of my door panels were reassembled properly on the inside and the driver window switch is now scratched up and bent where they tried to remove it in order to remove the door panel.May 06 Update: Calling them so they can make this right doesnt actually work. It just had me going back and forth with the exact same office personnel I was going back and forth before...
Name: C*** L****
Date: 2022-04-22 09:11:54
Rating: 5
Comment: This is a great shop. They have helped me several times and they are always friendly and get the work done quickly and have great quality.
Name: r****** r*****
Date: 2022-04-20 21:40:51
Rating: 5
Comment: Great service. Finished my car paint as promised
Name: E* L**
Date: 2022-04-01 21:11:05
Rating: 5
Comment: Very pleased with the service. Not only complete the repair the same day, my car looks like new one when I go pick up, both inside and outside. Special thanks to Bernadette for making this a very positive experience and the nice technician who gave me a ride home. Definitely recommend!
Name: R**** D*****
Date: 2022-03-19 16:17:06
Rating: 5
Comment: 1st time customer. Just got my car back. So far so good. Service was excellent, I got update on status of work daily and nice team to deal with.
Name: O*** L****
Date: 2022-03-17 17:47:44
Rating: 5
Comment: Good place, nice staff .
Name: J****** S****
Date: 2022-02-21 18:43:34
Rating: 5
Comment: Weve used them a few times now both for insurance and non insurance work. One of the best signs of a business is how they handle mistakes. We got the wrong part as a replacement and took a few days to figure out why it wasnt working properly. They explained the issue and immediately got started on getting the right part sent out and installed properly.
Name: J****** W******
Date: 2022-02-01 18:31:19
Rating: 5
Comment: Timely and professional, they fixed my car right up and handled all the hard work for me so I just had to worry about picking up my car. I had a great experience here and I highly recommend it.
Name: C******** L****
Date: 2021-12-23 22:15:38
Rating: 5
Comment: My 20 year old car got in a bit of an accident that needed bumper and hood replacements and a bit of work under the hood. Not only was CARSTAR Hayward great with communication, but they were able to fix it up for a nice price and ahead of schedule. Really great experience with them.
Name: A****** P****
Date: 2021-10-04 20:07:15
Rating: 5
Comment: My family and I have been coming here for years and I recommend everyone I know to bring their car here :0)Wonderful customer service!
Name: R****** O*****
Date: 2021-09-14 23:29:42
Rating: 5
Comment: Alex and Bernadette are wonderful to work with and the shop is clean and very professional
Name: L*** H***
Date: 2021-09-14 06:59:50
Rating: 2
Comment: The women receptionist is rude to make assumptions and pushy.
Name: T****** D****
Date: 2021-08-11 19:07:45
Rating: 5
Comment: I thought they were very professional very friendly everyone who help me was very nice great service very friendly my car looks great
Name: Y****** G*****
Date: 2021-08-06 16:40:40
Rating: 5
Comment: Got my car back in 2 days!! Staff is very friendly, professional, and welcoming. Thank you Eva!
Name: A****** L****
Date: 2021-07-23 21:42:30
Rating: 5
Comment: Provide quick, efficient service to locate and install a new catalytic converter that was stolen from my vehicle. Very communicative during the process, very friendly, and pick was punctual and smooth. Also took the liberty to give her a wash down!
Name: S** B******
Date: 2021-07-08 21:01:42
Rating: 4
Comment: I love them.. they are knowledgeable. And customer service is great and professional.
Name: J*** H**
Date: 2021-07-01 20:31:24
Rating: 5
Comment: Took my car in after being scraped by another vehicle. The inspection was very fast! They also had a lot of availability time so I didn’t have to wait long to schedule an appointment for my vehicle. My vehicle was ready to picked up after a few days, super fast and efficient. My front bumper looks just as new! I couldn’t even tell. Thank you for the great work!P.S. Staff are excellent as well, super friendly
Name: W**** S**
Date: 2021-05-20 23:11:57
Rating: 5
Comment: Carstar Hayward collision repaired my vehicle well. It was a challenging task. Quite some body shops I visited either couldnt undertake it or proposed unsatisfing solution. However Carstar Hayward returned my car back to the factory condition. German and Eva, so customer oriented, were great to work with.
Name: D*** V*****
Date: 2021-05-12 06:57:52
Rating: 1
Comment: This place is not very professional as they fed info to my insurance that was not acueste before even fixing any issues. They never contacted us directly. Not happy with them as our car got totaled thanks to them. I definitely do not recommend them. Not ethical at all.
Name: E**** R****
Date: 2021-04-06 19:17:59
Rating: 5
Comment: My entire experience with CARSTAR was efficient and seamless. They took care of everything and made sure I was fully accommodated. Bernadette was attentive and lovely! I would definitely come back to this location for repairs.
Name: M**** R********
Date: 2021-03-20 00:17:17
Rating: 5
Comment: Awesome customer service, excellent communication by staff as repairs progressed.
Name: M*** H*****
Date: 2021-01-29 17:01:24
Rating: 5
Comment: My 2019 Ford Fusion Titanium Hybrid was involved in a minor fender bender accident. Carstar Hayward Collision was the body shop recommended by my insurance carrier (AAA) to perform the necessary repairs. Dropped my vehicle off on a Monday morning, and the repairs were completed by Wednesday of the same week. Im extremely happy with the repairs performed by Carstar Hayward Collision, and you cant even see where the damage was. Excellent color match of the body paint was performed. I would highly reccomend Carstar Hayward Collision for any and all body repairs you need following an accident. Their customer service is excellent. They keep you informed on all repairs to your vehicle. And they keep their promise of quick delivery once repairs are made. I rate Carstar Hayward Collision an easy 10+ in all respects to get you back on the road with minimal down time. Thank you Carstar Hayward Collision for the outstanding job on my vehicle.
Name: E***** C******
Date: 2021-01-16 00:04:52
Rating: 5
Comment: They replaced my car’s front bumper and wiper fluid tank, cleaned and polished my car. They did a very good job. Bernadette and Eva are very nice, good and professional in doing their job. Of course, the mechanics who worked on my car they deserve 5 stars recognitions too. I give everyone 5 stars for the job well done. Thank you CARSTAR I’ll surely recommend you to my friends in case they need services that your offering. Thank you
Name: R*** G*****
Date: 2020-09-26 19:58:29
Rating: 5
Comment: Good attention
Name: A****** C***
Date: 2020-04-09 21:26:47
Rating: 1
Comment: My insurance AAA sent me here because is their prefer vendor . They broke my back window they were really nice but it took them over a week to repair. Once the raining season came my truck was getting all wet is ruined . I made several attempts to fix it with the directly buy until today my truck keeps getting wet.
Name: R*** D
Date: 2020-03-13 02:11:09
Rating: 5
Comment: Great service Eva Lexus Paul Herman
Name: M** H******
Date: 2020-01-25 17:17:34
Rating: 5
Comment: Amazing service. Super friendly staff. Treated me like family and was extremely helpful! Hopefully Im not back too soon though! Haha
Name: M***** A***** R********
Date: 2020-01-15 02:37:04
Rating: 5
Comment: Very satisfied with the work they did to my car. Friendly staff. Highly recommended.⭐⭐⭐⭐⭐
Name: M*** Y***
Date: 2019-12-25 11:10:24
Rating: 4
Comment: They did a good job, repair does take time.
Name: V*** R********
Date: 2019-10-01 01:23:29
Rating: 5
Comment: Made it so easy to get get the truck repaired
Name: J*************
Date: 2019-09-14 20:03:14
Rating: 5
Comment: Highly recommend this place. The service is top notch. Made my car look brand new like its off the Assembly line. 5 stars all the way. Thank you Reliance
Name: C****** A****** R****
Date: 2019-06-24 04:23:42
Rating: 5
Comment: Good customer service, Accommodating, Reliable. Been here twice and definitely I recommend Hayward Collision AutoShop.
Name: M* K***
Date: 2019-05-15 21:28:58
Rating: 5
Comment: Outstanding and superior customer service from drop off to pick up!Ive been privileged to work with Eva for more than a decade (as a happy customer) and she has taken such good care of me and my truck that Ive never had to worry about anything! (All bc she and that incredible crew are on the job)!Thats why everything moves so seamlessly here. TEAMWORK.These people work on your vehicle like it was their own. You see it in the finish and you feel it knowing your vehicle was repaired properly the first time.If you need a quick, accurate and fair body shopTHIS IS THE PLACE FOR YOU!!!
Name: F******* F**** P****** a***
Date: 2018-05-30 17:15:46
Rating: 5
Comment: Fast, efficient service. Job well done👍
Name: N** G*******
Date: 2018-02-14 19:19:06
Rating: 5
Comment: They do everything to make you happy
Name: J*** M******
Date: 2018-02-14 03:05:11
Rating: 5
Comment: Great customer service. Friendly.
Name: J**** L****
Date: 2017-07-12 17:24:05
Rating: 1
Comment: Bad service to finish racists.
Name: A***** H*****
Date: 2017-03-02 23:36:07
Rating: 5
Comment: Courteous Great service!!!
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Name: M***** D******
Date: 2024-06-25 23:17:04
Rating: 5
Comment: Excellent work at a reasonable price.