Cisneros Brothers Plumbing, Septic, Restoration & Flood Services Water Damage Restoration Hesperia CA
Address: 12072 I Ave, Hesperia, CA 92345, United States
Phone: +1 760-919-5650
Services: Service options: On-site services,
Accessibility: Wheelchair-accessible entrance,
Offerings: Repair services,
Payments: Credit cards, Credit cards,
Phone: +1 760-919-5650
Services: Service options: On-site services,
Accessibility: Wheelchair-accessible entrance,
Offerings: Repair services,
Payments: Credit cards, Credit cards,
Category: Plumber, Bathroom remodeler, Drainage service, Septic system service, Sewage disposal service, Water damage restoration service, Water softening equipment supplier
Rating: 4.9
Site: https://855gotclog.com/
Worktime:
Rating: 4.9
Site: https://855gotclog.com/
Worktime:
Day | Time |
---|---|
Monday | Open 24 hours |
Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
Name: W***** W (**************
Date: 2024-06-20 09:06:25
Rating: 5
Comment: Jorge Trevino and Guillermo Morales do some amazing and fast work. I will recommend to anyone who needs plumbing
Name: R*** V******
Date: 2024-05-31 00:09:28
Rating: 5
Comment: Great service from Guillermo, very friendly would highly recommend. Only issues is pricing was out of my budget
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Name: G** C**
Date: 2024-05-24 17:23:07
Rating: 5
Comment: I will be recommending Guillermo, victor and cisnero brothers plumbing to all my family and friends great service
Name: F******** C******
Date: 2024-05-16 19:09:17
Rating: 5
Comment: Cisneros Bros plumbing is our family’s plumber!Tl;DR: We are very satisfied with the speed, quality, and care shown in repiping our entire house.We moved into our home in 2019, and immediately discovered that our pipes were in rough shape. Our home was built in the late 1950s, and it was clear that the pipes were on their last legs. The main line was damaged by roots and age, and the pipes in the home clogged. Cisneros came out every six months or so to snake our lines, and unclog a sink or two. In February of 2024: it became clear that it was time to repipe our home.In the span of 3.5 weeks; they had replaced our sewer lines and water in lines. Joseph Garcia was our project manager, and kept us well informed. Victor Bustos was his supervisor, and also communicated well with us. We established a text chain to be able to make decisions quickly, and get updates on our project status.Cisneros Bros provided the abatement, demo, and installation services. We purchased our own tile, and Cisneros helped us purchase and pick up a few of the fixtures.Speed: when we started, we were warned that this work could take a month or so; Joseph and Victor ensured that there were ample crew members on site so that the project could speed along. Victor would make runs to plumbing supply stores to pick up fixtures as soon as they arrived. Cisneros Bros had a relationship with my town’s permitting and inspection team - and ensured that we never had to wait beyond a day to get the permits and inspections completed.Quality: it’s clear that Cisneros Bros pays attention to details. The crew had piped up a rain shower and wand setup in our master bath - and noticed that it was slightly off center to the drain in the tub. Instead of letting it go: they took the time to re-pipe the setup to ensure we got a great result. Their contracting partners they used to tile, drywall, and demo were great. They kept a tidy workspace, cleaned up after themselves, and communicated when they would be on site.Care: Our family had to temporarily move out of house as this work was being done. They made sure someone was always on site to watch over the house. Joseph led daily start of work and end of work walkthroughs - to make sure we were aware of progress. Even my father in law, owner of many residential and commercial properties, was impressed with the care and speed at which they worked.The work provided comes with a multi-year warranty, and we are confident that our pipes are ready for the next 100 years. Thank you Cisneros Bros Plumbing!
Name: W**** B********
Date: 2024-05-15 20:35:11
Rating: 5
Comment: Fast, courteous and reasonable prices. Special thanks to Guillermo and Alan!
Name: S***** B***
Date: 2024-05-13 23:23:54
Rating: 5
Comment: My experience at this point has been really good. Every person I have been in contact with has been respectful and careful. They cover their feet to enter the home. They check their work before leaving. They are candid with me about the time and costs involved. All of these things added to a great previous experience gives me a sense of trust in their company. Thank you to Angel, Nathaniel, Francisco, Juan, and Victor.
Name: A**** C*********
Date: 2024-05-12 05:02:46
Rating: 5
Comment: Joseph came to the house for the appointment as scheduled and was extremely professional. Explained everything that was going on with what he saw and fixed our problem and it was quick too! I 100% recommend this company and Joseph is a Great asset to the team. Thank you for coming to our rescue!
Name: J***
Date: 2024-05-09 21:34:53
Rating: 5
Comment: I was at first scared when I came home to the house flooded. But Cisneros deffenitely turned a bad day into a much better one! They first of all made me feel that everything was going to be ok and everything was going to be take care of... and they delivered as promised. Showed up right away and started clearing all the water and damage. Thank you Andrew, Davion, Trevor, Saul, Gustavo,and Tony for your great work. And thank you Angel for your leadership and making sure everything was done efficiently and professionally!
Name: L**** H*****
Date: 2024-05-09 19:16:47
Rating: 5
Comment: I had a flood in my home . Water coming out the front door . I called them the dispatcher was great Yasmin. They sent out a tech named Angel he truly is an Angel hes great . I broke down crying with all this stress he stayed late helping me out with everything. I felt so at ease he even prayed with me. He set up his equipment walked me three everything awesome 5 star experience. Turns out hes the restoration manager and was working out late which is a surprise because now a days they just stay behind a desk not helping or out on the field . Awesome job will definitely recommend you guys to anyone.
Name: s***** s******
Date: 2024-05-05 23:29:39
Rating: 5
Comment: Thank you to, Jacob and Joseph that came our and help us out with our water heater. First time using this company the work was done fast and efficient clean work. Thank you team Cisneros.
Name: T H
Date: 2024-05-03 22:09:40
Rating: 5
Comment: Another great experience with Cisneros Brothers Plumbing! Thank you ALEX for being prompt, neat(having shoe booties :), and knowledgeable! You were personable and professional! Much appreciated.
Name: A**** M*****
Date: 2024-05-02 19:51:51
Rating: 1
Comment: 3X Overpriced.I had someone else do the same Job for the replacement of the shower valve and ask for $650.00 vs Cisneros Bros asking a whooping $1,800.00+
Name: D**** A*****
Date: 2024-05-01 02:33:19
Rating: 5
Comment: I had a clogged drain and Guillermo came out and handled the situation quickly and efficiently. He was very knowledgeable and professional. I will definitely call Cisneros Brothers again.
Name: M****** L***
Date: 2024-04-26 23:39:06
Rating: 1
Comment: Weve used this company several times and its always been a great experience. Until this last time. We were ripped off! The tech was supposed to do a quick warranty fix, supposedly free since it was under warranty. But he saw our water pressure valve needed replaced. It didnt take him 15 minutes to do it but somehow that job was over $800?! We tried canceling the job to get our money back but was told my husband signed a right to cancel waiver. We werent told that. We were told we had 3 days to cancel and what he was signing was authorization to do the job. Never again. Cisneros has lot a dedicated customer!
Name: j**** h***
Date: 2024-04-23 06:06:55
Rating: 5
Comment: Guillermo was extremely helpful with our need for flood protection by Moem. His knowledge and expertise with home insurance requirements was exactly what we needed.
Name: C******** H********
Date: 2024-04-15 01:15:19
Rating: 1
Comment: We had the company put in a sink at our business here in Hesperia. They didnt use any permits!!!(Which they needed to) The non- permit caued a problem with city. The reason we went with a bigger company, is so that the work can get done correctly. We will NEVER use this company again.
Name: G****** D********
Date: 2024-04-11 20:07:02
Rating: 5
Comment: Thank you Alex for your 5 star work! Ive used Cesneros Plumbing a few times already and the work is always awsome! Thank you this time for installing my new Flo By Moan shutoff device. It works great!
Name: S******* C***
Date: 2024-04-10 17:18:45
Rating: 1
Comment: Worst company in the high desert . We had a technician come out to do a job involving demolition and they sent a guy out that absolutely did nothing But complained and sat the entire time on the job. It was embarrassing for this company and they should really fire him! Smh
Name: s*** c*********
Date: 2024-04-04 22:56:40
Rating: 5
Comment: Top notch customer service. We had our septic back up today out of the blue and had called around to other providers with some of them saying that they could not get here until Monday (mind you it is a Thursday). We called Cisneros Bros and they told us they could be out today in the next up to 4 hours. All work was done and completed within 4 hours. Thank you Jose, Manny, Nathan, James, & David for all your hard work. I would definitely recommend Cisneros.
Name: J**** R***
Date: 2024-04-03 04:46:33
Rating: 1
Comment: It’s the fifth time they visit my mother in law to fix a pipe they’ve broken.First just cutting off the irrigation intend of fixing it and saying it was all done charging 800$plus then having them come back today to fix and having that SAME pipe explode and fixed today for it to explode and blow water down the property. ABSOLUTE INCOMPETENCE bad technician over and over again terrible job
Name: D**** P
Date: 2024-03-27 22:27:04
Rating: 5
Comment: We’ve had Victor and the guys come out to a few our units, he’s been amazing, keep up the good work would like to shout them out again because they did us a great solid compared to other companies up in the desert
Name: R***** G********
Date: 2024-03-27 17:41:10
Rating: 5
Comment: Such a wonderful experience with cristian Trejo. 10/10
Name: D****** W********
Date: 2024-03-27 13:58:49
Rating: 5
Comment: When my father-n-law returned home to find pipes leaking in his kitchen, it was undoubtedly a stressful situation. However, upon calling Cisneros Plumbing Company, his stress was quickly alleviated. They not only rescued the day but also dispatched a highly knowledgeable technician named Guillermo, who patiently explained the situation to him, efficiently resolved the plumbing issues, and ultimately saved the day. He wholeheartedly intends to rely on Cisneros Plumbing for any future needs and highly recommend their services to others. If you choose to use their services, dont hesitate to ask for Guillermo. He goes above and beyond to ensure customers are well-informed and satisfied with the job done.A. Haysbert
Name: D******
Date: 2024-03-25 13:19:12
Rating: 5
Comment: This last weekend I discovered a large water leak near my meter. I was in a bit of a panic seeing the water flowing as hard as it was. I called Cisneros and they were able to fit me in the same day. The techncian Joseph showed up early, and dove straight into the problem. He performed several tests and was able to determine that the problem wasnt my waterline, but the water companies main line at the street. A big relief on my part, as the repair could have run up to 1800.00. Joseph was very friendly and professional and actually wanted to stay on his own time just so that he could talk to the water company and educate himself on how they were going to handle the problem. I wouldnt hesitate to use he or Cisneros again.
Name: M**** C******
Date: 2024-03-16 19:07:35
Rating: 1
Comment: No stars!!Our experience was awful never again ....they quoted us 400$ on the phone when they got here they did there thing ...then 4 hrs later after laughing and talking most of the time...they tell me 450$ I tood them I was quoted 400$ then they call the office..to ask... ...Then told me ok ...then they failed to show me the empty tank ...I asked for pictures who knows of they really emptied it ....the next day the water was coming up again ...so we had to call a plumber ..he snaked it it only took 10 min .....it worked another 160$ he told us why didnt they do that .I told them I didnt know....so thumbs down for this company we got ripped off Dont do it they are not a good company...just call a plumber!!!!👎👎👎👎👎
Name: A***** M*****
Date: 2024-03-14 01:19:21
Rating: 5
Comment: Another company came out to service a flooding toilet, after 4 hours and an outrageous quote we called you guys and within 10 minutes Juan and Joseph diagmosed and solved the issue. saving time and money!! thank you again guys!
Name: J******* C*******
Date: 2024-03-14 01:14:54
Rating: 5
Comment: Joseph & Juan to save the day! Mr. Rooter came out and quoted 8k. Johnny came out and fixed a sewer clog in less than 10 min. They didnt have to dig concrete, replace parts, etc. Note to self - flushable wipes are NOT flushable.
Name: F S*****
Date: 2024-03-05 23:33:14
Rating: 5
Comment: Thank you CBP for sending Guillermo out to assess our problem with punctuality, professionalism and clarity.
Name: E***** L***
Date: 2024-03-01 20:40:06
Rating: 5
Comment: Gustavo A very profesional working person ✅job well done 💐Thank you keep up the good work.
Name: J***** M********
Date: 2024-02-29 03:27:17
Rating: 1
Comment: Im not sure how this company is so highly rated, but the work they do is abysmal to say the least and they are incredibly dishonest people. I called out Cisneros Bros on December 11th of 2023 at 11:00AM for a cracked PVC pipe outside of my house that was leaking water to the point that I had water turned off at the main valve through the water company. I called them in hopes to get this repair and explained to Guillermo Morales who showed up about the PVC pipe leaking. He discussed pricing with me about replacing the PVC piping with the same thing for around $900 or to replace it with Copper piping for about $1,500. As I thought this was the main line into the house, I wanted to make sure that the damage would not happen again in the future. Cisneros Bros offered me a credit service through Goodleap, which I was approved for more then the cost of the job, which lead to the first sign that these people are just dishonest individuals.An hour after the agreement of the work, I was called outside where they had dug up the PVC pipe and asked if I needed the sprinkler system to work anymore, which I told them no. Not once explaining to me that the pvc pipe that they dug up that was cracked was related to the sprinkler system and not the main water supply. Instead, Guillermos manager who showed up at the job, began discussing with me replacing my water heater in my garage, explaining to me that it was old and about to fail. My water heater has not had any issues for the last two years that I have been here and the last inspection that I had which was less then 6 months ago for it, showed no signs of it failing anytime soon even if the device was old. The reason for this, and has he mentioned was that, It was a good idea to replace it now since I had been approved for such a large amount of credit. I told them no, and Guillermo informed me quite rudely at this point that he needed to go get parts to finish the job and also take his lunch.More then three hours later, Guillermo shows back up to my house and begins working on what I thought was replacing the pvc pipe with a copper pipe setup that we agreed upon earlier. It would be several hours later at around 6PM that I would go outside to check on Guillermo and his work, only to find that he capped off the PVC pipe and had installed a new spigot and showed me that he had installed a new copper valve to the houses mainline that he had discovered in his work. This work, something that we did not agree upon at all. When asked about the PVC pipe replacement, he informed me that they had asked earlier if I wanted the sprinklers and I told them no. At this point I was furious at the dishonesty of them, installing and doing work that I did not agree upon at my house. The work was almost done at this point, so I allowed him to finish up, signed off his work to get him to leave and proceeded to file complaints with the better business bureau and get out of the credit payment for the work they did that I had not requested.So far, I have not had any luck with either of these agencies, but the reason for me writing this now is barely two months later, the welding spot in which Guillermo worked on to install the valve I did not agree upon on my main line has already formed a crack, which has now caused an actual leak to my main line.I am now paying off $1,500 dollars for a job that I did not need, that they did not inform me about not needing, because what I did call them out for needed a simple cap off to a sprinkler system that I did not use. I went almost 8 hours the day of the work that they came out for and the work that they did, that once again I did not need... Is now leaking barely two months later.This company is unprofessional, dishonest, and not there to help you get your problems fixed. They want you for a quick buck and if you qualify for their credit line through Good Leap, expect them to try and milk you for every dollar of that credit line instead of doing the job they were called out for.
Name: V****** M*****
Date: 2024-02-29 00:40:07
Rating: 5
Comment: Today we called Cisneros because we had an urgent water emergency! They were so helpful and professional. They set our expectations for the cost beforehand, so there were no surprises. We were so worried! They got to the house within two hours and we had water back to the house ASAP. When they came into the house, they wore shoe coverings, and even send text messages when they were on their way. Such a professional and caring company.
Name: V****** N****
Date: 2024-02-29 00:25:07
Rating: 5
Comment: Guillermo and Alan helped us today and they saved the day! The stuff professionalism was impeccable from the scheduling to arriving quickly! We didn’t have water to the house and Guillermo reassured us and they did their best to keep it affordable. Such a lifesaver! Thank you!
Name: L***** W********
Date: 2024-02-27 23:58:25
Rating: 5
Comment: We hired Alex for our faucet replacement job! Would highly recommend him. We had previous plumbers have issues with the job and called Cisneros Bros. They sent Alex out the same day and he without issue replaced the faucet in our half bath.
Name: T*** M*****
Date: 2024-02-23 20:31:09
Rating: 5
Comment: This is our second time using Cisneros Brothers Plumbing. The first time was to have our septic tank pumped. They did a great job and were very reasonably priced and didn’t charge extra for a weekend. This time was for a bathroom leak that was an insurance claim. I can’t say enough on how well Angel and his crew handled the job. Angel worked with our insurance adjuster making sure to get everything approved. Trevor, Antonio, Davion, and Gustavo were all very professional and kept us updated on the entire process. Highly recommend!
Name: K***** N*******
Date: 2024-02-21 00:35:15
Rating: 5
Comment: Joseph was outstanding his customer service was the best . Would highly recommend..
Name: l*** b
Date: 2024-02-20 00:42:40
Rating: 5
Comment: Guillermo really ate with this plumbing job, it was an emergency situation and his service was fast and efficient!!! they have this $69 drain clearing special and if your lucky you can get one!!
Name: M******* P*****
Date: 2024-02-20 00:39:56
Rating: 5
Comment: Guillermo was a huge help at the last minute, the same day service was immaculate.
Name: H******* J******
Date: 2024-02-18 17:17:08
Rating: 5
Comment: My technician guillermo was excellent very knowledgeable got my sink drain working again
Name: S***** N****
Date: 2024-02-18 16:37:45
Rating: 5
Comment: Called out Cisneros Brothers for a potential mold issue. It was minor but wanted to be safe. I was afraid of what this was going to cost me, even for a small area (side wall of a standard closet).Angel and Anthony (Tony) were extremely professional and personable. They asked me about my issue and assured me they would figure out what was going on. We walked in and out of the house 2-3 times and they were always very cautious to clean their shoes and wear plastic protectors on them which I found thoughtful.In these situations I think we all assume companies may take advantage of those of us that have no idea how to fix or how the issue could have started. This is where Anthony and Tony really shined in my eyes and I felt compelled to right the review. They were honest and shared that there was very minimal water detected on the carpet/wall. Nothing to be alarmed about. He told me how to fix the problem and that I could easily buy some product at Home Depot to spray under the carpet and it would remove the minimal mold. The cause of the problem was the dirt that had piled up high on the outside over time and with the recent hard rains had allow moisture to finds its way through the stucco. He advised I shovel the dirt to the foundation and is it all dries I would be ok.I truly appreciated their honesty as they could have told me they needed to rip the carpet and wall and I would have believed them.A huge thank you to Angel (seemed to take point) and Tony for their help.
Name: K***** G*******
Date: 2024-02-14 21:09:28
Rating: 5
Comment: Guillermo was very courteous, efficient, and kind. He is a great worker and a wonderful addition to the Cisneros Brothers Plumbing company.
Name: C****** D*****
Date: 2024-02-14 19:58:09
Rating: 5
Comment: Very professional. Completed the job and got my toilet fixed in a very timely manner. Thank you Daniel A and Guillermo.
Name: I*** R****
Date: 2024-02-11 23:05:35
Rating: 5
Comment: A great team from Cisneros Bros took care of multiple concerns regarding water and gas pipes in my house. It all started with a leaking pipe on Sunday morning. We had to shut off the water to the whole house. After being given options and estimates I decided to replace all clean water pipes in the house. Once I decided, the team started working right away. We had out water running again by Tuesday afternoon. We were happy with their fast and efficient work. Thanks to everybody in the team who worked so diligently to get our repairs done as soon as possible. Thank you Gabriel, Victor (manager), Jacob S., Daniel A., Juan, and Antonio. All work was done in less than a week including jobs that were added at the end such replacing the restroom toilet, fixing water bibs outside the house and repairs to the sinks in the kitchen and bathroom.
Name: A****** K***
Date: 2024-02-08 02:37:58
Rating: 5
Comment: When I called for the service, technician Guillermo came and did very good job. Our business store toilet has been clogged. He tried with small snake at first directly into toilet. It didnt work. He tried to use big snake machine at drain stop which is located in front of store. It didnt work. Then he tried to use small snake machine into drain stop behind toilet machine. It didnt work. So he tried again big snake machine. It was inserted more than 100ft. Finally it worked. He was very responsible. I appreciate to his professional attitude. He deserved to get 5 stars. Thanks!
Name: M*** B***
Date: 2024-02-05 20:47:25
Rating: 5
Comment: I called Cisneros for a plumbing leak and my service was excellent I loved the service Guillermo was my tech that helped me victor also helped us out with the pricing as well. I will refer Guillermo and this company to all my frieds and family
Name: S*** T*****
Date: 2024-02-04 02:48:30
Rating: 5
Comment: Big shout out to Daniel and his crew for installing our new plumbing to the whole house and repairing our drain system in one of our bathrooms. Really happy with their work. Thank you to Cisneros crew!
Name: C**** Y******
Date: 2024-01-29 19:03:21
Rating: 5
Comment: Great job! Fast work. Jacob was efficient and friendly.
Name: S******** E*******
Date: 2024-01-28 00:18:23
Rating: 5
Comment: Jacob was very helpful and professional that got our plumbing issue resolve in no time.
Name: T****** M****
Date: 2024-01-27 21:15:41
Rating: 5
Comment: Jacob arrived early in arrival window and quickly found what needed to be done. He gave me a couple of options. The work was done in a timely manner and he cleaned up after the repairs were finished. This is the third time Ive had Cisneros plumbing come and will call them again.
Name: B**** S******
Date: 2024-01-26 03:09:09
Rating: 5
Comment: Cisneros was amazing. Cristian and Alan came out and diagnosed the issue right away. Totally professional and upfront about plan of action and cost. This is company to go with!
Name: J********* A*******
Date: 2024-01-18 02:43:03
Rating: 5
Comment: I recently used Cisneros brothers for my clogged shower. The technician that came out to my property was Guillermo. He was amazing and explained everything throughly about how the process of the repair was going to be. I felt really comfortable having him. Best experience yet. I would love to have him come out to do any other repairs needed.
Name: R***** Z*****
Date: 2023-12-27 22:27:57
Rating: 5
Comment: Thank you Cristian Trejo from Cisneros Brothers Plumbing. Cristian was knowledgeable and professional. Clean work and was able to restore our water. We were without water for 24hrs on Christmas Day. Highly recommend Cisneros Brothers plumbing and Cristian Trejo. Thank you
Name: J******* G******
Date: 2023-12-21 20:38:52
Rating: 5
Comment: I had a pleasant experience with this company, especially with technicians Caleb, Jose and Steve they were honest friendly explain to me the problem they were fast, clean and very knowledgeable. I highly recommended this company
Name: E**** L
Date: 2023-12-19 02:42:16
Rating: 5
Comment: This is the second time Ive been serviced by Cisneros Brothers. This time we had to replace our water heater and regulator. Alex was very honest and upfront about what needed to be done, how long it would take, and the cost. He got the job done within 6 hours. I had multiple people come out for quotes and they were reasonably priced and the most professional. I would recommend them and will use them again.
Name: D**** D****
Date: 2023-12-16 04:32:31
Rating: 1
Comment: UNPROFESSIONAL!!!!! Steer clear of the Cisneros Bros. Plumbing, Septic, Restoration and especially Flood Services. They simply cannot be trusted. I confirmed my appointment the night before they were to arrive for an 8-10am appointment set up a week prior. I did my part by moving up my schedule to clear space, move cars, and clean up in preparation. At 9:45am I called to ensure they were honoring their appointment. It turned out the service tech didnt even bother to inform his employer he wasnt working but was instead home sick. The office started looking for options to ameliorate the situation sometime later the same day. In the meantime, tired of waiting, I started doing the things I intended to do after the appointment. While away from home they text me that someone was on the way to my house. I immediately ceased what I was doing and replied Id be there in 10 minutes. The tech called to inform me he was waiting at my home. I replied Id be there in 2 minutes. As soon as I got home I noted his arrival and immediately started performing the same effort employed earlier by moving cars to make room for the tech to work. He was on the phone in my garage when I finished. Upon the conclusion of his call he told me his boss ordered him away to attend to another service call. Unbelieving and near speechless, I said, youre telling me youre leaving? His reply, yes. I then said, youre really screwing me twice in the same day? He conveyed the obvious. I ordered him out of my garage and not to ever return.The first missed appointment was purely due to an irresponsible and careless employee with little regard for customers, and apparently even less for his employer; however, the second missed appointment the office labored to set up is wholly owned by Cisneros Bros. Plumbing management. There are too many plumbers around to be dealing with folks with such a profound lack of customer service acumen.The sole bright spot is that they never touched my plumbing. I can only imagine anyone with such atrocious business attributes has equally troubling workmanship standards. Also note Cisneros Bros. Plumbing, Septic, Restoration & Flood Service is NOT accredited by the Better Business Bureau. Take your business elsewhere.
Name: B**** W********
Date: 2023-12-12 22:54:06
Rating: 5
Comment: Joseph, Edgar and Kiko did an amazing job. Did not take them long to get there stuff going and taken care of our issue that we had. Thank you so much :D
Name: k**** d****
Date: 2023-12-08 13:37:22
Rating: 5
Comment: Great company, friendly, extremely helpful and did a great job fixing the leak. Will be back. A pleasant experience . Nicest plumbing company Ive had work here. And Ive had several. Ive tried to work locally, but they have been so nasty, I had no choice but to go elsewhere, and Im so glad I found you guys, you won me over, I will definitely be back, when I need you. ❤️
Name: J** W*******
Date: 2023-11-16 02:39:05
Rating: 5
Comment: Thank you Cisneros Bros for your teams hard work, especially Anthony and Daniel, who were involved in my repairs. Its very pleasing your efforts met my expectations. You guys provide excellent service and nothing less! I look forward to doing business with you guys again in the future.
Name: J**** W*****
Date: 2023-11-15 00:27:13
Rating: 5
Comment: Gustavo and Juan seriously saved me today. They handled business and were very professional. There is a reason Ive become a return customer with Cisneros, its employees like Gustavo and Juan!
Name: T*** B******
Date: 2023-11-14 20:11:00
Rating: 5
Comment: Absolute BEST service. Nate was nothing short of amazing. They showed up very quickly to deal with my emergency. Professional, knowledgeable, patient-he answered ALL of my questions. I cant speak highly enough about this company & Nate in particular. Strongly recommend!!would give 10 stars if I could!
Name: S***** Z*****
Date: 2023-11-10 21:10:06
Rating: 5
Comment: My water heater sprung a leak and had water flowing out into my garage. I Called Cisneros Brothers and were able to schedule me for the next day. They sent our Christian to inspect the leak and he determined that I needed a new water heater and also suggested I get a new water regulator that connects to my main water line.Christian was very honest, informative and friendly which made me book the job with him/Cisneros. He installed my water heater today as well as the regulator and everything is now working as it should. Throughout the entire process, Christian was very respectful, informative and genuinely a good guy that made the entire experience painless. His supervisor Victor also came to inspect Christians work and he as well was super friendly.Overall, Cisneros Brothers Plumbing seem to have some skilled and very friendly staff. 10 out of 10 for both Christian and Victor!Price was reasonable as well. He was upfront on the cost and reasoning for price which is always welcomed.
Name: D**** B*
Date: 2023-11-09 22:20:03
Rating: 5
Comment: Once again Cisneros Bros. Plumbing went above and beyond with customer service. From start to finish both office and tech were communicative and amicable. My appointment was accommodated to a day earlier. Nate was very friendly and professional. Hes approached was brief yet precise. He provided 3 methods of approach with pricing prior to beginning the work. Luckily our issue was resolved quickly by Nate, and did not need to move on further.
Name: C**** D****
Date: 2023-11-08 06:06:59
Rating: 1
Comment: On Oct 29th 2023 your plumber was not able unclog my sewer line, but your plumber did make sure to charge me $1,153 for merely trying to unclog. I ended up using another plumber to use exactly the same method, pressure jet to unclog, but this other company did unclog my sewer. for less than 1/2 what Cisneros Brother charged me. very disappointed.
Name: S*** N****
Date: 2023-11-08 02:00:09
Rating: 5
Comment: Nate installed a new garbage disposal as well as jetted our pipes for septic cleaning. He was friendly, professional and kept us informed step by step. Would highly recommend their services!
Name: B T
Date: 2023-11-06 17:46:46
Rating: 5
Comment: Cristian was awesome. He called me to let me know he was coming, arrived on time, and had my issue fixed in under an hour. (Sink valve issue, garbage disposal)Not only that, but he fixed a problem I didnt even know I had. Very professional as well and checked my water pressure, safety valves, etc as part of the service. I would definitely recommend him and Cisneros.PS Im a clean freak so it really made me happy that he wore shoe coverings on my tile and cleaned up after he was done!
Name: B**** B**
Date: 2023-10-31 13:05:25
Rating: 5
Comment: If you ever experience any problems plumbing wise, these are the guys to call. They send you a picture of what your technician looks like. it is not like the old days of some heavyset guy with his butt crack showing. Professional, and polite . They will give you an honest assessment of what needs to be done.Shout out to Joseph . When I renovate I know who to trust
Name: A***** S******
Date: 2023-10-18 23:51:08
Rating: 5
Comment: Joseph and Francisco were both extremely professional and open to answer any questions we had. The job was completely in a timely manner with high quality parts.
Name: W****** H******
Date: 2023-10-07 01:57:39
Rating: 5
Comment: While I cannot speak to the plumbing services, I know who I’ll be calling when I need them. I can speak to the community involvement. This week there was a horrible accident on mariposa and live oak, close to the work headquarters, and the Cisneros team stopped. Instead of going by the accident they stopped, and directed traffic and consoled the people in the accident. While live oak street was backing up, and before police arrived, they were helping traffic as well as risking their safety to help morning commuters get where they needed to be, safely. What a blessing of a company in our community! Thank you
Name: E**** R****
Date: 2023-10-06 19:03:54
Rating: 5
Comment: Thanks Cisneros Brothers Plumbing for helping me fix my burst Pvc pipe called as an emergency fix u guys came in in less than a hour.. Especially thanks to Jessie Ocampo for being very professional and fixing the issue thanks again 👌🏻💯🙏🏻 for going the extra mile and a company I can trust for any problems for any plumbing issues thanks a lot 💯
Name: S****** C
Date: 2023-10-02 17:44:56
Rating: 1
Comment: My water heater went out so I called them, they came out for a free estimate. They lied to me by stating they had to pull city permits to replace the water heater, which is not true. They gave me a price of $3400! I asked how much would it cost if I bought the new water heater and they came down to $1900! They wanted to change me $1500 for a water heater. When I told them I didnt know if I could afford that they then tried to sell me a water purifier for my home. This so called 5 ⭐ company are a bunch of crooks.
Name: D**** H********
Date: 2023-09-25 23:58:24
Rating: 5
Comment: This company is very professional and kind! They are very knowledgeable and break down everything they will be doing.The technician (Wesley Jenkins) was kind and helped me out alot. He was very accommodating and did the pressure regulator with the shut off valve at a very reasonable price. I thank him, his supervisor and the company for a tremendous help! This company and technicians value their customers 100%. I will be calling them again if any issues come up!
Name: j* h*
Date: 2023-09-01 00:31:55
Rating: 5
Comment: Where my toilet was installed cause water leak. Guillermo was very responsive and helpful to double check my water leak everywhere even underneath of toilet. He even able to double check with his coworker name Francisco and make sure there is no other water leakage. I would definitely suggest this company because there are professional!
Name: S***** M******
Date: 2023-08-30 16:57:33
Rating: 5
Comment: After pricing around the area for septic pump, I was able to secure an appointment with Cisneros for the very next day. I was explained what to expect and I auth deposit over the phone. And that was bcz I was treated like family from the call alone.1st crew came to open septic openings, David pulled up with tanker and Nathan stopped by to supervise at the end of the process. The entire crew that showed up were extremely professional and caring. And safety was a number one concern for them.David did a fantastic job in his work and explaining exactly what he was doing throughout his time here. Hes a great example of what to expect from Cisneros team. Thank you, David for being so respectful.And Nathan did a great job explaining the diagnosis and repair options (pros/cons) without making us feel uncomfortable. 12mo same as cash is one of the financing options. He listens to your concerns and doesnt judge you.I paid a lil more than other companies quoted, but its well worth it. Its a peace of mind knowing the quality of work and professionalism that comes with Cisneros. They earned my trust, thats for sure.
Name: P**** D****
Date: 2023-08-30 05:36:44
Rating: 5
Comment: Discovered a water leak at my home last Saturday evening. Decided to call Cisneros Plumbing due to their long history in the high desert. Joseph came out to evaluate and estimate. He was prompt, professional, personable. He found the problem was the fault of the city, not mine. He called them for me, said he would wait and talk to them if necessary. He was very friendly, helpful, and went above and beyond in my opinion. Hopefully, I won’t need a plumber soon but Cisneros Plumbing is my new plumbing company. Thank you so much Joseph. I truly appreciate you!
Name: D**** E***
Date: 2023-08-25 22:49:59
Rating: 5
Comment: Alex and Jacob were very respectful and wore shoe covers in my home. Cisneros Brothers Plumbing will be my go to plumbing company from now on.
Name: K**
Date: 2023-08-24 19:40:50
Rating: 5
Comment: Shoutouts to Beto! Really professional with his work! Took care of our problem quick and easy and gave us every option so we can make the best decision possible!
Name: I***** M******
Date: 2023-07-15 03:30:57
Rating: 5
Comment: Edgar and Gabriel came out for our emergency leak. They were professional and kept us up todate with their progress. They worked quickly and efficiently, I would recommend Cisneros Brothers Plumbing.
Name: J*** G*****
Date: 2023-07-14 02:32:33
Rating: 5
Comment: Our water heater burst and we had water leaking into our kitchen and coming up through the wooden floor. JC and Jesse were amazing. They installed a tank-less water heater in my home and explained everything in detail. They took longer than I expected but it was due to them going above and beyond. I thought they were only installing the water heater but they also added draining pipes. In case there is another leak, the water would go outside instead of saturating our kitchen, which is what happened when our conventional heater broke. It did not have draining pipes to redirect the water outside. They were very helpful and a delight to talk to. They took their time explaining everything in detail and answered any and all questions that I had. They were absolutely amazing! I am so happy that we used Cisnero brothers. This was a new and very stressful situation but they gave us peace of mind knowing that we are being well taken care of.
Name: D**** V******
Date: 2023-06-29 14:03:38
Rating: 5
Comment: I had a technician come out for the first time by the name of Gemo, he was very knowledgeable and friendly. I Will only use Cisneros Brothers and recommend them after my experience. Thank you!
Name: J***** C***
Date: 2023-06-24 20:09:29
Rating: 5
Comment: Alex Guillén was extremely thorough and knowledgeable with all the options presented. There was no sense or pressure of selling a service just simply laying out the options that would make more sense financially and would be better for the long run. 5 stars for this gentleman!
Name: J**** C********
Date: 2023-06-15 21:44:36
Rating: 1
Comment: I appreciate the hustle but when value is being given. I had one of their guys come out to fix the air gap for my dishwater. Its a simple inspection to confirm thats the problem and a parts swap. Assuming I pay him $100 dollars an hour, it should only take him an hour or two tops plus parts $30-50 so a total of $250 all in for a simple parts swap but instead he wanted to go around testing other non related things to try to upsell me on other services I didnt need or want only to waste an hour of my time and by the end wanted to charge me $371. If he had said from the get go it would be $371 and just did the work I would have been ok with paying it but I dont feel the need to pay him to waste an hour of my time or for his time in trying to sell me on the other services I didnt need. I felt really disappointed at the end I told him not to do any of the work and bid him good day.
Name: W**** E*******
Date: 2023-06-10 22:03:31
Rating: 5
Comment: When the water started to bubble out of the ground in our back yard we knew we were in trouble. After calling around it was Gabriel from Cisneros who ended up having to deal with our major issue. He was so professional and kind. I would definitely recommend this company to anyone who needs service in the area. Ours ended up being a BIG job so, Gabriel brought Jairo the following day to assist him. Jairo was also kind and very professional and they got the job done. They worked hard and made sure we were taken care of. Would give more stars if I could.
Name: V******* R********
Date: 2023-06-07 02:25:44
Rating: 5
Comment: Great Customer Service our technician Gabriel explained our options and showed up fast..Thank you ...Also had our septic cleaned out...Jose and Kalib did an Awesome job...explained and answered all of our question...My husband and I our very happy with your service...Thank you Guys So Much
Name: S*******
Date: 2023-05-25 23:19:09
Rating: 5
Comment: I’ve used Cisneros in the past but this time Christian T (AKA Pirate) was my tech this time . But just based on my first impression I knew that he was the only one I wanted to work on my home. He was professional, and polite. SALUDOS PIRATE!
Name: R***** G****
Date: 2023-05-22 23:44:46
Rating: 5
Comment: Cisneros, and specifically our tech, Anthony, were fantastic. I called in the morning because the faucet on the back porch sprung a leak. Not only did they schedule someone to come out same day, but moved my appointment time up when Anthony became available.As far as the work, Anthony was quick, professional, and very thorough. Price was fair, and work was done the same day. I wouldnt hesitate to call Cisneros again if I need work done.
Name: I**** Q******
Date: 2023-05-19 19:19:56
Rating: 5
Comment: I used this company for my business and home, theyre awesome! Gabriel and Jesus were professional, wore shoe coverings and did a great job. They explained options before starting and were responsive when I had questions after. Use Cisneros, you wont be disappointed!!
Name: M****** W*****
Date: 2023-05-12 00:11:52
Rating: 5
Comment: I needed a toilet replaced at my rental house. They came in, did a full inspection of not just the toilet but the entire houses plumbing. They were careful and transparent throughout the entire process and did a very good job, even helping out with a slightly clogged sink at no extra cost. Anthony was very professional and I would be happy to have him help me with any plumbing issues in the future.
Name: L***** S******
Date: 2023-05-08 06:04:16
Rating: 1
Comment: I had them come to replace a water heater heating element. The technician said it would cost $859.32. I said thats the cost for a whole new water heater, he told me they charge over $3,200.00 for a new water heater. I chose not to pay that much to replace the heating element and just paid the $38.00 service call
Name: J**** K*****
Date: 2023-05-01 23:23:14
Rating: 5
Comment: Words cannot describe the professionalism, craftsmanship and expertise from Anthony, Gustavo and Daniel. I highly recommend and extremely impressed with Cisneros Plumbing. Also, I have used this organization in the past 10 to 15 years.
Name: K****
Date: 2023-04-27 20:55:13
Rating: 5
Comment: Anthony and David are a pair that know what theyre doing. In addition to performing an inspection, declogging, and cleaning, they also gave me good information towards other aspects of my plumbing that may need attention. Very transparent with costs versus value and I never felt like I was unfairly being sold. Good job guys!
Name: M******* M*******
Date: 2023-04-14 21:09:10
Rating: 5
Comment: Gabriel Kiko and Their Manager Victor where really friendly and very professional. They answered all our questions with a very friendly and respectable way. We would highly recommend them for any plumbing work to any one
Name: H****** V** A******
Date: 2023-04-01 03:56:23
Rating: 5
Comment: My water heater was leaking all in my garage and Nathan came out to assess the situation. He was extremely professional and explained everything to me so I understood all my options and he even provided me with finical options. I decided to go with Nathan b/c he made me feel so comfortable. He was able to quickly get restoration out to address the water damage. He was clean, informative, respectful of my time and situation and now I have a new water heater, no issues, looking forward to working with him again in the future when I have plumbing issues. Thank you Nathan for all your hard work!
Name: A G
Date: 2023-04-01 03:41:51
Rating: 5
Comment: We had the pleasure of meeting Nathan, he was very helpful and explained our options he answered all of our questions and concerns, but before leaving he made sure we had running water .Nathan you got the ball rolling we really appreciate your insight and knowledge of how plumbing works and how you treat your customers!Having your home re- piped is a process, you all had it done in one day!A job well done by the whole crew who stepped in to help!
Name: J*** C*******
Date: 2023-03-23 12:09:27
Rating: 5
Comment: Nathan was very professional and communicative did a great job. Would highly recommend.
Name: J******* A******
Date: 2023-03-14 20:03:22
Rating: 5
Comment: Highly highly recommend Cisneros plumbing!!! The front office was very helpful and attentive!! Victor, Cristian and Gustavo did an amazing job on the repair were very honest and they finished the job as promised!! They answered all my questions and concerns. Very professional and honest people!!
Name: S*** F*******
Date: 2023-03-08 01:54:47
Rating: 5
Comment: We called Cisnero’s Brothers Company for a septic tank pumping as it was full. They were able to come out a week and a half later and were at our house for quite a few hours. At first, my father showed the pictures he had taken and they had got started right away. Through the time table we had, which was 12-4, they came around 1pm and are still getting done as I finish this review, around 6pm. Though not having interaction with Roy, according to my dad he is very nice. Kaleb/Caleb was quite helpful in this endeavor and kept informing us every hour or so and keeping us updated on any thing. When it came down to the payment and what could go on for our tank (there was a lot of grease and 4 feet of wipe sludge), he spent around an hour or so walking through everything and answering all our questions. Was very well spoken, and clearly informed us that what we are doing for the treatment is more of a bandaid, but nevertheless was still very helpful. Even in the middle of it, a lady, service agent- from the company called to make sure everything was alright and that they were doing their job correctly, which they were. All in all, a fantastic company and the first one we are ever leaving a comment for.
Name: M****** M********
Date: 2023-03-03 20:39:51
Rating: 5
Comment: Daniel and Gabriel were very helpful with repairing and finding the leak in our home they helped us fully understand the problem and were patient in waiting for us to decide on which route we wanted to go would definitely recommend themAnthony and Julian were part of our restoration team Anthony explained the whole insurance process with us thoroughly and answered all of our questions no problem Julian made sure to check and make sure we were good and made the restoration process as easy as he could they all checked in on us and kept us in the loop through the whole process they were quick and responsive. we would definitely go through them for any future problems. Thank you Cisneros Bros team!
Name: m**********
Date: 2023-02-28 17:16:37
Rating: 5
Comment: After searching for a reliable and profesional company for my plumbing needs. I have been using Cisneros Brother Plumbing for several years now. They always bring the best value for the work needed. Alex has been a great technitian always going above and beyond to provide solutions to the issues I have encountered. Highly recommend using Cisneros Brothers!
Name: M*** D******
Date: 2023-02-23 04:51:50
Rating: 5
Comment: Alex was absolutely amazing! He had great communication, didn’t try talk us into anything, kept his work area clean, and was quick and efficient with his service. After He was done he even replied in the evening with the registration info when we couldn’t find it! :) It was a great experience.
Name: D*** O*******
Date: 2023-02-20 19:04:56
Rating: 5
Comment: Alex did a fantastic job of getting my shower valve and faucet replaced. Job was completed quick and efficiently. The plan went exactly as I wanted it. Thank you.
Name: E*** F****
Date: 2023-02-15 18:04:09
Rating: 5
Comment: The entire team is amazing! Very prompt and great communication! Theyre extremely knowledgeable and went through each of our issues one by one until we were satisfied. They installed a new water heater, water filtration system for the entire house, new garbage disposal, toilets, shower heads and have scheduled septic sevice with them.They really are the best and will be the only company we call for any and all of our plumbing issues. Thank you all so much!
Name: M******* P*******
Date: 2023-02-09 19:07:52
Rating: 5
Comment: My husband and I were very pleased with the work this company provided. We unfortunately had to have our septic tank replaced but they made the process as easy as possible for us. The hard working Gentlemen involved with the job was Rogelio, Benjamin, Jeffrey & Roy. Jeffrey & Roy walked us through the process and we’re very friendly and answered any questions we had. Rogelio was one of the hardest working men I’ve seen in quite a while, he wasted no time & left the site picked up and clean at the end of the job. We also had the company replace our water heater around the same time because we were so satisfied with their Customer service. Once again they did a great job and we were super pleased with their work on the water heater replacement. You can tell they take pride in the work they do.
Name: M***** E******* B******
Date: 2023-02-04 00:40:15
Rating: 5
Comment: I was very pleased with Cisneros Restoration to the point that they need to be commended, for theyre services, understanding, compassion, and professionalism. If by chance your company has a program of employee of the month Julian T .and his crew also Anthony C. and his crew Elijah, Oscar, Nathan, Andre they should all be awarded with a bonus . And If anyone needs theyre services I will certainly be recommending them .
Name: L**** M*******
Date: 2023-01-28 00:38:03
Rating: 5
Comment: Christopher and Steven did our septic pump and the customer service was amazing. They were very thorough, friendly and efficient. We are very pleased with their service. Thank you!
Name: a*** l***
Date: 2023-01-20 23:28:00
Rating: 5
Comment: Beyond impressed with Cisneros Brothers, we had an issue arise with a clogged pipe, long story short it was time to pump our septic tank. They got out to us really quickly to fixed the immediate issue, and scheduled our pumping date. The next day we got a call by them letting us know they could do it all the following day, 2 days ahead of when we were initially scheduled. Get to pumping day, the guys working were polite, hard working, and amazing at their job. 100% will use them in the future, not only are they affordable they provide quality service in a timely manner.
Name: C**** P*******
Date: 2023-01-03 23:11:26
Rating: 5
Comment: Our technician Jeremy was professional, on time and did a great job installing our tankless water heater. So far very happy with the service at Cisneros Brothers Plumbing.
Name: L****** H*****
Date: 2023-01-03 20:37:30
Rating: 5
Comment: I called Cisneros bros due to it being a family operated company. I needed mold mitigation for both bathrooms. Angel and Andre were professional. They scheduled an appointment for the work to be done and Andre came back to complete the job. I WOULD RECOMMEND THIS COMPANY. Check out all of what they offer and set an appointment.
Name: M******* A*******
Date: 2023-01-01 01:58:19
Rating: 5
Comment: I had a septic pump done and just have to say the service was amazing and the two technicians Jeffery and Angle could not have been any more amazing. They were polite respectful and very professional. I would highly recommend them and will definitely be using them again
Name: O** V****
Date: 2022-12-26 05:10:34
Rating: 1
Comment: Quality of service for repairs was extremely mediocre. Work was not only sloppy but company left unfinished work. Cisneros Brothers is aware of this and has not been proactive in coming to a solution that works for us.We paid a lot of money for the mediocre job they did, and now I have to paid to get everything fix since Cisneros Brothers does not want to do anything anymore. I would not recommended, and if you end up hire them, keep an eye on them, because they are very sloppy, and ones you paid them after that they do not care if the job was done correctly or not.
Name: E*** G*****
Date: 2022-12-16 20:53:06
Rating: 5
Comment: Thank you to Victor, Anthony, Angel, Manny, Bryan and more professionals that I should be naming that helped! From the leak detection to the demolition all were responsive to our concerns. Working area was cleaned and hauled away making the mess of water damage less stressful. Very grateful to Anthony for being professional, detailed, and helpful. He kept us informed of the next steps. Always ready to answer our questions. Great team!
Name: S******** H*****
Date: 2022-11-26 01:17:41
Rating: 5
Comment: Chris A. was professional, efficient and a pleasure to work with. The re-pipe team was also wonderful during the re-pipe services. I highly recommend Cisneros Bros. Kudos to Daniel, re-pipe crew and Jeremy for all their efforts.
Name: M****** E*****
Date: 2022-11-17 15:35:03
Rating: 5
Comment: Gabriel came out yesterday and was very kind! Nathan was my technician the last time, and he was also very kind! Both full of knowledge and very respectful! I would definitely recommend!
Name: T***** C*****
Date: 2022-11-12 23:31:19
Rating: 5
Comment: I called Cisneros Brothers plumbing to come out and give me an estimate/quote on a bathroom (bathtub) replacement on the tub and shower combo, This was the 4th company I had come out to look at the tub/shower. Cristian was the one to come out, He and his guy come in very pleasant and friendly, look at the tub/shower then conduct a whole house evaluation Checking all the plumbing fixtures even under the house, after this Cristian goes over some of the options they can provide. One of which was to completely tile the shower area and replace the tub, I figured this was the best option for the way my bathroom is constructed. and better fit. No other company mentioned tile work, Cristian, explained to me they could arrange all the demo installation of new tub and tile guys that could do the job, This suited well as it was one stop and done no need to look further for another company, Everything handled and billed through Cisneros Brothers, Demo started and I was able to pick out the tile, Cristian Over seen everything as well as Gustavo, calling me daily to make sure everything was up to my expectations, The tile guys that came in were just as professional and pleasant, (Humberto)In the end the job ended on time and at the price quoted. I can not say enough for the skill, quality and professionalism that was provided. I highly recommend Cisneros Brothers plumbing,
Name: S****** M
Date: 2022-11-08 20:06:15
Rating: 5
Comment: Alex was on time and was very professional and let me know what he was planning on doing before he started . He completed replacement of the pipe quickly . I would use Alex again if I ran into other plumbing issues in the future.
Name: J F*****
Date: 2022-11-06 02:41:53
Rating: 5
Comment: I had a toilet installed. Nathan Knapp was so professional and courteous. My autistic son wouldnt leave him alone and Nathan was so patient and sweet with him. He was fast and knew what he was doing. I would recommend Cisneros and Nathan to my friends and family.
Name: R**** C******
Date: 2022-11-01 23:06:54
Rating: 5
Comment: I wanted to say thank you so much, I was very nervous about using a plumbing service instead of doing it myself and Im grateful I did. Chris A. did an outstanding job and went above and beyond to make sure the job was done correctly and was very efficient and knowledgeable and answered every question I had. I highly recommend this company for all your plumbing needs. Again thank you.
Name: J*** V*
Date: 2022-10-31 23:50:36
Rating: 5
Comment: Nathan was professional courteous and friendly. Answered all of my questions and gave me options surrounding my budget. Went as far as to call me a few days later to see how my water heater was working. Would recommend.
Name: J**** G*******
Date: 2022-10-28 22:22:51
Rating: 5
Comment: Gabriel C. Tony and the field supervisor Daniel C were very polite on time. Went above in beyond. They showed me every step they were doing at all times. Couldn’t believe the great attitude they have while dealing with all the mess couldn’t ask for anymore. I would recommend Cisneros bros plumbing and recommend this young great attitude handsome youngster. You guys have a great set of employees..
Name: V****** G*****
Date: 2022-10-27 13:20:12
Rating: 5
Comment: I want to thank Angel and Chris for coming out and emptying our septic tank. They were really helpful and gave us a lot of information we didnt know. They were also very nice and professional. Left area clean and finished job in a timely manner.
Name: C**** H********
Date: 2022-10-15 19:28:25
Rating: 5
Comment: Want to give a big thanks to Gustavo, Guillermo,and Daniel for the service they have done at our home. Good clean quality work and always on time. I highly recommend Cisneros plumbing to everyone. Thanks again.
Name: A***** M*****
Date: 2022-10-11 00:20:45
Rating: 5
Comment: Provided septic pumping for a reasonable price, along with potential maintenance/repairs and upgrade options, photographed and fully explained. I would be comfortable recommending them, they seem professional and reliable. Jacob, Chris and Co. (I hope I have the names correct!) were excellent, Cisneros Brothers will be my first call for any future problems.
Name: C**** M******
Date: 2022-10-07 03:53:35
Rating: 5
Comment: Cisneros brothers plumbing did a great job unclogging our shower drain. This is the third time we have called them for service. On this trip they showed up on time and completed the job in a timely manner. Christian did a great job of explaining the problem and provided a quick solution.
Name: J****** A******
Date: 2022-10-03 20:26:51
Rating: 5
Comment: First time using Cisneros Brothers and blown away from the Greta experienc! Gabriel Figueroa was the person who came out. he explained everything thoroughly and professionally. Super patient with all my questions! Most importantly, very respectful of our home by using Shoe Covers! 10/10 experience ! Thank you!
Name: R**** L****
Date: 2022-09-20 21:36:09
Rating: 5
Comment: My front yard garden hose spicket broke and would not come off so I called Cisneros to come check it out. A man named Chris Acevedo came out and took a look at it. He was EXTEMELY professional, knowledgeable and friendly right off the bat. he was able to fix it right away, no problem. After he was done, I had him fix my water regulator as it was not working the way it should. He fixed that no problem and did it in good time. I really appreciated his professionalism and hard work. If you decided to go with Cisneros, request Chris. Seriously, if I need to call them again, hes who I am going to be asking for.
Name: A****** H********
Date: 2022-08-11 18:48:43
Rating: 5
Comment: I would highly recommend these guys Nathan came and was very professional and informative helped explain everything in detail and was patient due to my parents not speaking very good English so I had translate a bit but they he explained everything allowed my parents to understand most of it if not all of it. We had a problem with the second master bedroom always flooding from under the toilet he did his inspection and unclogged our system which was really backed up but it’s been like this for years we’ve tried other plumbers but they charge crazy rates and never fixed our problems Nathan did it on his first try and even recommended a better system and let us know we will not have that problem again he is here today to install our new system he even came early and he’s gonna fix our toilet issue as well. I honestly recommend this place they even answered us quickly the first time we called them up and told us Nathan will show up in about an hour and he came in like 15 minutes I’ve never experienced such great service from answering our phone calls super fast to having them show up immediately and kept us from freaking out and stressing so much like we have been to even coming down and doing the job I will post an update about the job they’ve done and how every turns out definitely the best in the high desert though.
Name: E*** G*****
Date: 2022-08-09 19:33:38
Rating: 5
Comment: Gabriel was extremely professional with dealing with my kitchen sink. He was honest and has done quality work with my sink. I also thank him for having respect for my home when inside. I do hope that the Cisneros Bros. recognize him for him being an outstanding employee for their company. I will definitely be going with this company in the future. Thank you Cisneros Bros, and thank you Gabriel!
Name: P**** P******
Date: 2022-08-04 20:23:13
Rating: 5
Comment: Gabriel Figueroa was Prompt, courteous, professional, and highly competent. I would use Cisneros Bros. again and recommend them without reservation. Very professional, on time. Daniel G. Their manager big shout to him for his professionalism consistency and kind demeanor. His professionalism will have me coming back. I will have them do my septic tank next so far they re-pipe my whole house installed a new water heater fixed a leak in my sink and I couldnt be happier with everything.
Name: S***** B*********
Date: 2022-07-30 02:36:16
Rating: 5
Comment: Thankful for Cisneros Brothers plumbing. My parents had some work done by Cristian and we’re so happy with the service provided. Offered a house inspection and multiple options, but no added pressure. He was very thorough and made them feel very comfortable and confident. Thank you!
Name: c***** s****
Date: 2022-07-30 02:24:47
Rating: 5
Comment: We called to have our septic pumped. We were greetedprofessionally and given information regarding their service,Including the cost. We were very satisfied with the people we had contact with, the work was done quickly, neatly and left clean. We would recommend this company and definitely will use them for any plumbing needs we have in the future.
Name: M****** S****
Date: 2022-07-21 00:21:39
Rating: 5
Comment: I had a leak coming from under my slab. Cristian showed up, looked at everything and clearly explained all my options. He was very professional and courteous. I have had good experiences with Cisneros Bros Plumbing every time Ive called. I am a satisfied repeat customer. I would definitely recommend.
Name: S***** R********
Date: 2022-07-14 21:52:35
Rating: 5
Comment: 10/10 I would recommend this company! Very fast, professional, and helpful company! I had significant water damage to my home and they showed up, took charge of the situation, priced everything extremely fairly, and went above and beyond! JC and Daniel on the plumbing side and Angel and Anthony on the restoration side were all fantastic and left nothing to be desired. If I could recommend them 100x over, I would.
Name: D****** A******
Date: 2022-07-13 21:25:28
Rating: 5
Comment: Called these guys out for a routine septic pumping and had fantastic service! I cannot speak highly enough about the professionalism and customer service received by all of the different employees that showed up to dig the septic, check the condition of our tank and pipe, and then to come back and replace one broken lid. They offered us great recommendations and did not pressure us into a high cost service. They left the area clean and maintained a safe and clean workspace the entire time!We will definitely be return customers in the future!Thank you to Angel, Rogelio, Chris, Luis and Roy!
Name: M****** R********
Date: 2022-07-13 20:27:38
Rating: 5
Comment: Every employee I dealt with was extremely kind and thorough. We were having a bit of an emergency with our plumbing and they were able to respond same day for service and did the work as fast as humanly possible with great attention to detail. Over the next couple days they had to come back to do more work and maintained the same level of speed, attention to detail, and professionalism throughout the entire job. They were also very accommodating and cooperative when it came time to pay for some of the services and finance the rest. Overall a great experience
Name: A*** C*******
Date: 2022-06-23 21:28:24
Rating: 5
Comment: I love this company. This is the 2nd time we have used them. They are very knowledgeable. Our water heater went out on a Thursday night, I called Friday morning to make an appointment. It was between 5 and 6 but the came at 12pm instead. Which was great. We knew we were going to replace the water heater. Gabriel and Tony were the technicians that came out. They gave me options to choose from. Told them which one we wanted and by 3pm I had hot water again. The company got the inspector out on that Tuesday and all was good. They kept me informed of the process and checked back the next week to make sure we were happy with the work. I will definitely recommend them to anyone who needs a plumber. Thank you so much.
Name: R R
Date: 2022-06-20 22:54:53
Rating: 5
Comment: Victor was great, on time, actually a few minutes early. Was patient answering my questions, I hadnt replaced a water heater in a long time and Victor explained the new standards and put me at ease. The customer service experience was exceptional like the old days. If you need a trust worthy plumber go with Cisneros Brothers and Victor, hell make sure the job is done right!
Name: k**** f*****
Date: 2022-06-16 22:31:13
Rating: 4
Comment: Cisnero Brothers has serviced my home on a number of occasions. Alex is always knowledgeable, professional, and informing. He explains my options well, in a way that I understand them. Courteous, quick, and competent. I would definitely recommend Alex for your plumbing needs.
Name: M******* S********
Date: 2022-06-14 22:35:04
Rating: 5
Comment: Memo, Joseph and Nathan Has extremely excellent customer service very professional very nice. The way they work is so clean that my house is swept and everything after they did their job. Highly recommend their services and will be telling my friends and family about this company! Very impressed! Definitely deserve a raise they were wonderful!
Name: B**** S****
Date: 2022-06-02 21:41:47
Rating: 5
Comment: Gabriel was very knowledgeable and very professional. He took care of a big leak at the meter for us, was very good at answering any and ALL questions we had and was able to get us back up with our water. Really recommend Cisneros and ask for Gabriel. Thanks alot
Name: O*** N******
Date: 2022-05-28 16:52:36
Rating: 5
Comment: Excellent Customer Service, provided by Daniel. He walked us thru the project step by step. Gustavo and the install team did a great job ! Very Happy with Cisneros Brothers Plumbing.
Name: m***** b*******
Date: 2022-05-20 17:34:20
Rating: 5
Comment: I had a leak from a faulty dishwasher that my insurance company would not cover. They came the same day I called to give me an estimate, gave me multiple options to fix it and explained everything very clearly. The next day they started the work and were extremely professional and thorough. Killed all the mold, removed the rotted wood and cleaned everything completely. I HIGHLY recommend them, they were Fantastic. Thank you Angel, Bryan and Anthony!
Name: A******** S*****
Date: 2022-05-18 16:05:09
Rating: 5
Comment: My second time using Cisneros Bros. Service. I was very pleased the 1st & 2nd time. Not only are their prices good but they have great staff and technicians. George was very helpful and informative when he came & cleaned our septic. Great job guys 👏
Name: B******* D*********
Date: 2022-05-12 16:03:22
Rating: 5
Comment: The bath tub in our old house finally gave up and cracked all down the center. After getting a few quotes we decided on the Cisneros Bros to help us out. Im glad I did. Our point of contact, Victor, was incredibly professional and responsive every step of the way. He handled any issues that popped up during the install so well, that was a huge relief as we have never done any kind of remodeling in our house and didnt know what to expect. He took the time to explain everything, and re-explain everything in a courteous and informative way. I definitely recommend them if youre installing a shower/bath combo.
Name: M***** L****
Date: 2022-05-03 16:07:12
Rating: 5
Comment: Angel and his crew were professional, thoroughly explained and communicated with us the work being done in our home, and did their job efficiently. We had a leak coming from upstairs which caused water damage as well. We were worried with all the work and money this would cost us, but Angel and his crew made this process less worrisome because their expertise and experience reassured us all the steps necessary to resolve our issue. We highly recommend Cisneros Plumbing & Restoration to anyone needing their services. As homeowners, we hope to never have to call them for damages, but in the unfortunate event, Cisneros will be the first one we think of! Great company!
Name: l***** b**********
Date: 2022-04-22 22:29:55
Rating: 5
Comment: Called them for estimate on repair work they arrived and idenfied root caused and kept me informed on next steps. they went above and beyond to help me in my situation to give me a long life on my septic issues of my house. happy i went with them. they are professional and convienant. and afforable. i would highly reccommend them for any plumbing issues. Roy went above and beyond to make sure everything was going to be ok and back to working order. he even moved some big rocks for me. I highly recommend them to anyone. best in the desert.
Name: R*** R*******
Date: 2022-04-01 23:17:40
Rating: 5
Comment: On time and answered all the questions I had as a new home owner. I dug my own holes which is a lot of work but I wanted to get to the clean out process as fast as possible. Great price for pumping! Chris answered Things very vital to preventative maintenance for my septic system. Did and absolute bang up job cleaning out my septic tank and shared a ton of knowledge. Chris knew what he was talking about and I appreciate that. I would ABSOLUTELY RECCOMMEND Cisneros for your septic clean out!! THANK YOU VERY MUCH!! Check ‘em out!
Name: R***** B****
Date: 2022-03-24 21:01:13
Rating: 5
Comment: I called Cisneros Brothers Plumbing to repair a clogged toilet and empty a full septic tank. They responded immediately. The office staff, including Ashly, did a great job setting up the appointments and keeping me apprised of arrival times. The plumbing crew, JC and Danial and the septic crew, Chris and Ray all did outstanding work, including diagnosing and explaining the problems as well as providing different options and pricing to correct them. The work was done quickly and expertly and they cleaned up when they were finished.Ill call on them again the next time I have a plumbing project.Robert B in Hesperia CA
Name: M****** G*****
Date: 2022-03-18 12:39:38
Rating: 5
Comment: Thank you Cisneros for employing well informed techs not only am i happy with all the work but i have more knowledge of my plumbing system. Daniel M was the technician that serviced us and he was AMAZING. He walked us through the process and explained everything in details we could understand since were not plumbers. I will definitely be using CBPR only in the future. Thank you again Daniel M. and all the staff at Cisneros Bros.
Name: J***** M*****
Date: 2022-03-17 19:26:36
Rating: 5
Comment: Called Cisneros Plumbing for a leak we found from our upstairs bathroom and they were able to come in a few hours. The whole process even before coming to the house was awesome, we were kept up to date on their arrival time and who was coming to my house. When they are arrives the guys were very professional and gave us different options for the repairs, they answered all our questions, and were able to fix not only the damage but also upgrade our other bathroom showers, so we avoid this problem from happening in the future. I would totally recommend Cisneros Plumbing and, hopefully I dont need to, but if I need plumbing assistance again, theyll be my first call.
Name: A***** R********
Date: 2022-03-05 21:17:06
Rating: 5
Comment: I had a hot water pipe leak in my concrete foundation. Cisneros Brothers plumbing came through to save the day. I highly recommend this company. JC was very professional and clean. He came out today and re-routed my water line within a few hours. Couldnt be happier with the quality of service. Thank you Cisneros Brothers Plumbing!
Name: T*** T*******
Date: 2022-03-03 10:16:28
Rating: 5
Comment: I have used other plumbers in the area and I have been most pleased with Cisneros Brothers. They are very professional, the work is of great quality, the folks are people oriented and take the time to explain the nature of the job and cost in advance. I have posted their card on my refrigerator and this will be my plumbing company for the High Desert from this point on. Thanks again for your service.
Name: B***** C****
Date: 2022-03-01 07:06:51
Rating: 5
Comment: Called Cisneros Bros out for issues with my drain in my bathroom. JC came out to my home. Was very professional and explained everything in detail of what was going on. Took his time to diagnose issue. Was able to take care of issue with timely matter. Reasonable pricing Highly recommend 5 star review.
Name: L***** G*****
Date: 2022-02-28 00:53:36
Rating: 5
Comment: My technician Nathan was very honest in quoting me pricing for other plumbing issues i might need done for my home. He was very professional & very polite. He never pressured me at all for upcoming repairs. His honesty eased my mind in trusting Plumbing Companies. I highly recommend Cisneros Brothers Plumbing.
Name: T**** S******
Date: 2022-02-21 18:59:35
Rating: 5
Comment: Nate was so professional and efficient. He ran across a problem and was determined to resolve it before he left. He went the extra mile. Its all about customer service and he provided that. He also resolved my plumbing issue promptly. I appreciate his service. Great representative of this company.
Name: B**** A*******
Date: 2022-02-15 23:08:28
Rating: 5
Comment: Jeffrey and Jeremiah were awesome. They were both very Friendly, Professional, and did some quality work for me and my home. Ill definitely be a returning customer thanks to these two. You need a respectful and professional company I definitely would recommend these guys all day long. See you next time! Have an awesome year.
Name: A****** D******
Date: 2022-02-14 22:53:57
Rating: 5
Comment: Eric was very professional and easy to work with as we found with all employees at Cisneros brothers. He understood what we needed even providing what we didn’t know we should ask for he worked untiringly until he knew we were completely satisfied. We will call them first in any other plumbing projects that we may have. We recommend them highly.
Name: D******** G**********
Date: 2022-02-12 02:20:45
Rating: 5
Comment: We had Tony and Jorge come and pump our septic tank today. These two went above and beyond considering they had to dig two five foot deep hole to get to our lids. They were very polite and professional. Tony also made a great suggestion to get risers since our lids were so deep and didnt sit well on the tank. Needless to say they will be back tomorrow to install those. Before leaving, they made sure everything was just as it was before they started. Super clean. We will continue to not only use them in the future but highly recommend them to everyone. Thank you.
Name: L**** V*******
Date: 2022-02-03 19:43:04
Rating: 1
Comment: This is my second review of this company- my first experience with them was positive- pricey but positive. My 2nd experience with them was the installation of a new toilet because the old toilet had something stuck in it and it couldn’t be taken out. One plumber quoted me one thing and when I called to get it repaired, he was no longer there so I don’t believe they honored the price. I was charged $450 for a new toilet. Unfortunately it didn’t fit the hole which I was fine with as long as the toilet worked. Fast forward 2 years later, there is a leak in the valve connecting the toilet to the wall water supply- excuse my terminology I am not a plumber! We had Cisneros come in and they quoted us $703 for the valve in the toilet and the water pressure regulator in the garage- at the time they came there was no leak on our ceiling. We had reasonable plumbers come in and after their inspection and the roundabout prices they gave us- we decided to call our insurance.We had AAA our home insurance come check it since now we have water seeping into the ceiling drywall. Apparently the wax ring isn’t holding up (less than 2 years old) with a brand new toilet and the valve is leaking- which I assumed would also be new. Insurance quoted us about $550 for the valve, water pressure regulator and for the thing behind the wall causing the leaking and the wax ring.I write this review more in disappointment than anything. I really enjoyed Cisneros services many moons ago. This was just my experience and I hope no one else has to experience this disappointment with their toilet and hope that this company gets it together.
Name: J** R********
Date: 2022-02-02 03:11:42
Rating: 5
Comment: I had Jeffrey and Gabriel out here today checking out my home on why it was backed up. They quickly and efficiently pumped out my septic tank and also jetted out all the roots that where clogging up my house. These guys had amazing attitude through out the whole process. You can truly tell these guys love what they do Here at Cisneros Plumbing. Gabriel’s customer service was outstanding and extremely clear through out the whole thing. Thanks again guys I would definitely recommend Cisneros Plumbing Again any day of the week.
Name: R***** M******
Date: 2022-01-27 01:06:52
Rating: 5
Comment: Jc and tony were professional and very courteous. They were early and explained in detail how they were going to repair the previous sham job. The work was excellent, they replaced my pressure regulator, and two shut off valves. All the work was legit and showed that they took pride in their work! I They say you get what you pay for, was a bit expensive but they do offer military discount 👍🏼 I definitely recommend them
Name: M****** G*******
Date: 2022-01-27 00:11:24
Rating: 5
Comment: Definitely using Cisneros Bros again!! First off calling was super simple and Ashley was very respectful setting up our appointment and even followed up with us! Joshua our plumber was very knowledgeable and answered literally all of my questions and concerns, he got the job done quickly and was very thorough with his work! We were supposed to use our in network plumbing company for our home warranty but decided to use Cisneros Bro just based on Ashley being so kind, Joshua sealed the deal! Thank you once again for your excellent service!
Name: R**** M******
Date: 2021-12-30 22:09:03
Rating: 5
Comment: Cisneros Plumbing was plesant and professional from the scheduler who took my call to Eric who arrived at my home. He thoroughly explained each step, including all the various possibilities. He was upfront and kind. I’m in a wheelchair and he was also sensitive to my limitations. I highly recommend this company!!
Name: H******** C********
Date: 2021-12-29 01:01:22
Rating: 5
Comment: Cisneros Brothers Plumbing always goes above and beyond. Their customer service is excellent, their technician Alex Guillen was very professional and friendly. I am very happy with his performance and the completed task. I will most definitely recommend their services!
Name: V******* T******
Date: 2021-12-11 18:54:13
Rating: 5
Comment: I called this company and they had the soonest availability to help me with my septic tank.. Jeffrey and Tony were very professional, they also kept me in the loop of the situation of what was going on with my septic tank and also very thorough. My father is deaf and mute and Tony had the knowledge of sign language which made my myself and father feel comfortable. Great service ! Definitely recommend anyone to contact the company for service.
Name: G**** W*******
Date: 2021-11-28 15:50:15
Rating: 5
Comment: Excellence all the way through the process, from pumping the septic to the installation of risers and covers so that future visits will not require the time and expense of having to re-dig the yard to uncover buried lids.Roy and Jeffrey were very patient in explaining (sometimes repeatedly until I fully understood) the condition of my aging septic system and their expert assessments of likely outcomes after reviewing internal photos of my current drainage pit.Detailed recommendations and potential costs were discussed with great clarity.Big Thanks to Roy, Jeffrey, Antonio, Jarvis and Nate for their above-average courtesy, professionalism and workmanship they demonstrated on Monday & Tuesday (11/22/2021 and 11/23/2021).I highly recommend this company.
Name: R******** C*******
Date: 2021-11-05 19:07:05
Rating: 4
Comment: Dale was amazing, he was kind and courteous. He was very nice and gave us a lot of information on the house issue. The service was a little pricy but overall I wouldn’t hesitate to call Cisneros bros if another issue were to arise in the future. Happy customer.
Name: D*** T*****
Date: 2021-10-29 00:35:16
Rating: 5
Comment: Kudos to the entire team! Especially Alex and Umberto, excellent service, professional, polite, explained everything along the way. Even worked with me on budget as I am prepping to sell and wanted to make sure the house was in great working order for the new owners (without breaking the bank). A++ guys, thank you again!
Name: D*** P******
Date: 2021-10-13 18:37:54
Rating: 5
Comment: Cisneros Bros did amazing job. Customer service was great kept me informed throughout project. Had my entire house repiped and repaired walls. I dealt mainly with Thomas C and could not have had a better person for the job. All the men were very professional and worth every dollar spent
Name: L***** M*
Date: 2021-10-08 21:15:49
Rating: 5
Comment: I have used Cisneros Bros to repair plumbing issues a few times now and I’ve never been disappointed. This call was to install new toilets and add a hot water boost for my faucets etc(name?). Not only did Tommy, the technician make necessary repairs, but his professionalism and care with making sure that all was in good working order before leaving was greatly appreciated. I also appreciated the quick to respond to my needing an appointment. I am very pleased and happy with the service provided. Highly recommend!
Name: D G
Date: 2021-09-30 21:08:07
Rating: 5
Comment: Great plumbing company with even greater staff. Everyone from dispatch to the plumbers on site offered complete confidence that the work was guaranteed and would be fixed. Thanks to JC, Beto and Gustavo especially for their expertise and great attitude. They were absolutely integral in getting the job done right. They inspected the entire septic system of my home and found the major issue. Thank you so much for fixing the septic system. Definitely recommend this company to everyone.
Name: m* K
Date: 2021-09-11 00:09:05
Rating: 1
Comment: This was my second time using them. First service was okay. What I liked about them from first time was their responsiveness and how they showed up sooner than their competitors to fix things.The second time, they dented our new dryer during service and denied the dent was done during their service even when we inspected/cleaned it right before service man showed up. We even asked if they wanted the dryer moved out of the way before service, which they kindly declined. They said they had photo of it saying dent was already there. The time stamp on photo literally tells it was taken at end of the service. Called multiple times but service manager called once and told us they will get back to us, he never got back to us. Tried dent removal tools but you can tell it was done with a full adult weight as it sits on a curvature end of the dryer and it will not be removed with a simple dent removal tools, perhaps damaged frame. I will not be using their services anymore. If you are using them, please be aware.
Name: R***** A****
Date: 2021-07-21 02:16:00
Rating: 5
Comment: I went with them because they did such a great job with my brothers house. Jeffery knows his stuff about septic. I needed my system pumped and they located the tank lids to dig out in a couple of minutes. They dug up my septic, pumped, ran a camera through the system checking for issues and checked my house water pressure. I didn’t take them up on flushing the lines but I was on the fence. I might take them up on it the next service. I truly appreciate all your hard work and I will highly recommend you guys for anything plumbing related. Thank you so much for everything and being so awesome!
Name: A***** W*****
Date: 2021-07-17 17:37:08
Rating: 5
Comment: The tech was very professionalHe followed all covid safety protocolFinished job in estimated time frameAll features explained thoroughlyCustomer very satisfied, this is our second time using this companyRobert came today 7/17/21 to help resolve our plumbing issues. So helpful and knowledgeable, very professional. We continue to be pleased with the company work.ThanksTanya Wright
Name: n**** b******
Date: 2021-07-13 13:04:16
Rating: 5
Comment: It was my first time to use Cisneros plumbing for my plumbing problem. At first I was hesitant but they proved me wrong! Alex, who came over to our house is very professional and will answer all our questions and explained to us every details that we need to know. He is very knowledgeable in his job and we are very satisfied from everything that they did to fix our plumbing problem. I would highly recommend Cisneros and I would highly recommend Alex Guillen for any plumbing repairs that you need!👍
Name: T***** W****
Date: 2021-07-08 18:32:54
Rating: 5
Comment: This was our second time using Cisneros Brothers Plumbing, and true to form... just like the first... we experienced a wonderful and simple service call from tech Robert. He was friendly, polite, easy to talk to and got the job done quickly. Although mandates are no longer in place he wore a mask and maintained distancing during his time on the job. Its refreshing during these times to find a company that is still providing outstanding customer service... it really makes dealing with a headache so much easier.
Name: M*** F******
Date: 2021-06-25 23:32:19
Rating: 5
Comment: Cisneros Bros plumbing is amazing! I called and received immediate service for a big leak in the yard. I actually had to rush to my moms to beat the technician to the house! The technician Don was very professional and efficient! He explained everything and got the job done in a timely manner! I would definitely use this company again! In fact they are going to drain my mother’s septic tank next month! Thanks for the fantastic service!
Name: B*** B*****
Date: 2021-06-24 01:52:02
Rating: 5
Comment: Zeb was great! I was scheduled for a later appointment and they were able to come early than first thought. Zeb went through my option with me after determining what my problems were and was very good at explaining the steps needed to complete the job. Cisneros Brothers was able to come and take care of my plumbing issues the same day. I would highly recommend Cisneros Brothers plumbing!
Name: A A
Date: 2021-05-14 23:17:29
Rating: 5
Comment: I had the pleasure of having Jeremiah and Derek assist with cleaning out our septic tank at our residence. The technicians were very early, professional, thorough and clean. The pricing was great! I would recommend the Cisnero Bros to anyone in the high desert!
Name: T*** T*****
Date: 2021-05-13 21:13:25
Rating: 5
Comment: Derek and Jeremiah came to my house to drain my septic tank. They were very kind and courteous. They gave me a quote for the job, which was very reasonable, and that’s all I paid. There were no hidden charges.Thank you so much for the service.
Name: D****** O*****
Date: 2021-05-07 18:52:49
Rating: 5
Comment: I had a spigot in the yard that had a broken valve. They quoted the repair last year, but I did not have the money or time then to worry about it. I called them back to repair it now that Summer is arriving. They showed up early which was great and they were ready to go. They had it fixed quickly and I was back to my day. Cisneros has always done quality work and the prices are fair. I have found them to be reliable and would highly recommend them.
Name: S**** P*******
Date: 2021-05-04 21:12:18
Rating: 5
Comment: Zeb came out for a low water pressure issue. Same day service for the initial call. Had multiple other issues I knew about we had him quote us on. Got us in the schedule quickly, came out and performed all repairs as quoted. Great service. Extremely friendly. Without a doubt I would use them again.
Name: J**** C****
Date: 2021-04-20 22:25:10
Rating: 5
Comment: I was very surprised by the great quality that Cisneros Plumbing provided. They txt you with a brief description and picture of the employee who is about to enter your house, which just made me, a father of 2 daughters and husband extremely comfortable of who is about to enter my house. The service itself was quick and easy and I really liked how Alex and Chris kept my in the loop, step by step of what is going on and what the next step is. Just overall great service, great work and good people. Give them a ring! Their front desk/dispatch person was also great.
Name: B**** B****
Date: 2021-04-20 01:24:30
Rating: 5
Comment: We had our two septic tanks pumped. Jeffrey and Alejandro did a great job. Jeffrey was very informative about the entire process and answered all my questions. He also checked all the lines with a camera. Very thorough. Will definitely use them again.
Name: R***** K****
Date: 2021-03-31 01:32:20
Rating: 5
Comment: Jeffrey and his partner Christian where both super polite and very detailed on their work performance! I would like to give them both an outstanding rating 10! And I would highly recommend them to my friends and family for any Septic work needed. Refreshing to know first hand that theres still kind and professional people who provide quality customer service.
Name: F* P
Date: 2021-03-06 00:45:34
Rating: 5
Comment: Don came out to our home and was able to clear our clogged drain quickly and efficiently. He was not only extremely professional but also had good knowledge about what he was doing and was able to explain everything to me so that I could understand. He also discovered that we had a broken pipe that leads to our septic system and gave us an estimate for the repairs. We had him come out and fix it for us the very next day. We are so very thankful for his honesty and work. We could of ended up with a much larger and costly issue. Honest, reliable and excellent service from Don. Thank you for everything!The Nelson Family
Name: j****** n***
Date: 2021-02-12 04:13:58
Rating: 5
Comment: I had had a leak from my toilet at my business and needed it fixed ASAP. My scheduled appointment time was between 2 and 4 but Tommy, the tech, came early to get the job done. Not only did he come once but he came twice to help me due to unforeseen issues! Tommy was friendly and very informative throughout the whole process. This was my first experience with this company and I would definitely recommend them to others. I thank Tommy so much for his help getting the place back up and running in a reasonable time.
Name: N**** M*****
Date: 2021-01-27 22:11:48
Rating: 5
Comment: We had them pump our septic tank. Turned out we needed a new pipe due to roots, and they put in a new access pipe as well. The guys were great. Very nice, polite and the clean up was impressive. Very pleased and will have them back for more extensive work needed in a month or two.
Name: B***** S****
Date: 2020-12-23 01:54:03
Rating: 5
Comment: My water heater pilot went out Monday night and I was able to get an appointment the next day. The technician, Don, was thorough and well informed. He provided me with multiple options. Great customer service. My water heater was repaired in under 30 minutes. Would highly recommend and will continue to use for future needs.
Name: J****** J******
Date: 2020-11-09 22:39:42
Rating: 5
Comment: Their customer service was amazing, they were very communicative and kept me in the loop the whole time . Alex the plumber was awesome, he showed up explained everything to me. We had a clogged drain and he knew we were tight on money so he gave us three options to choose from,1 being the cheapest and 3 being the highest. He knew we couldnt afford number three so he worked on that drain vigorously and was able to clear it for us. I will definitely use their company again.
Name: S**** L*****
Date: 2020-11-02 21:55:05
Rating: 5
Comment: They came to repair a water main leak I discovered on a Sunday. They were at my house within an hour of calling. The technician Daniel Mendoza was great. He gave me options and then explained the process with the option chosen. He made sure I saw the finished work and was happy with what he did. Daniel made my son happy by letting him help fill the hole back up with dirt. I would recommend them.
Name: J***** B*******
Date: 2020-06-08 20:31:23
Rating: 5
Comment: Tommy and his partner were so professional and friendly.They sent a text explaining that they would be earlier than scheduled (🎉), they were very professional and efficient. The whole experience was so much better than I had anticipated. Also, the cost was extremely reasonable. I’m so pleased and will definitely use Cisneros Brothers Plumbing for all my plumbing needs!
Name: B***** R*
Date: 2020-05-22 17:11:41
Rating: 5
Comment: We are extremely pleased with the service we received from Cisneros Brothers Plumbing. We had some issues with our shower drains that we needed fixed. They were able to send someone out quickly. Roy was our technician and he very polite and professional. He was able to fix the issues with no problem. We are very happy with the communication, customer service and overall service that we received. I would highly recommend calling them for any of your plumbing needs. Thank you Cisneros Brothers! We really appreciate it. 😊
Name: C M
Date: 2020-03-24 01:00:07
Rating: 5
Comment: We called Cisneros Bros for help with a leak this morning. They were very helpful and set up a same day appointment. Daniel C. came out to assess the damage. He fixed the leak and saved us major worry. He is amazing! He was on time, professional, and friendly. We are very thankful that we have them available here in the high desert. This company is honest and affordable. Thank you Cisneros Bro and Thank you Daniel C.
Name: N*** R******
Date: 2020-03-10 19:13:56
Rating: 5
Comment: Overall great company. I had a leaking shower mixer that I wanted replaced with an updated type and better look. The company gave me a time window that wasnt to wide. The plumber was here right at the beginning of the time window. He introduced himself in a respectful manner, his name was Alex G. Then he got right to work doing the assessment of the issue. After a couple of minutes he gave me a few options of what I could do. He gave his professional opinion about the best plan of action. Hes been doing this work for 10 years so I trusted his judgment. He said it would take about 2 hours. He was spot on. The shower assembly was installed beautifully and looked great. 10/10 highly recommend for anyone who looking for a plumber.
Name: V***** G*******
Date: 2020-02-14 03:07:39
Rating: 5
Comment: Great company and great service. I called the number and someone answered the phone instead of a machine. They asked about what my issue was and when they would be able to get out to give an evaluation and solution. My appointment was scheduled for 1-3pm but I received a call and was notified they would be able to arrive earlier. There technician Roy came out and we where notified with a text and picture of him before he arrived which I appreciated. He came and assessed our situation and gave us some possible solutions and quotes for our clogged tub that was backed up.He was able to get it fixed and showed us what was causing the issue. I will highly recommend this company going forward.
Name: A***** C
Date: 2019-12-10 18:10:40
Rating: 5
Comment: Alex from Cisneros Brothers plumbing was top notch. He was incredible respectful and was glad to go along with any changes that we made or forgot to tell him. We restored a house and Alex was there from start to finish on time and showed us proof of what actually was going on and broke down the charges that were fair. This is honest work in my opinion for someone to show you what they charged for and where the problems are and how much the parts are. I highly regard this business as one the best in Southern California.
Name: T**** R
Date: 2019-04-19 21:33:07
Rating: 5
Comment: They were quick to respond and provide a very detailed estimate. Their operator Juan was very punctual once we made the appointment to do the work. He did a very efficient job and showed us every thing he did. Im extremely satisfied and will use them again next time I have a plumbing need.
Name: K**** S******
Date: 2019-01-18 22:49:22
Rating: 5
Comment: Fantastic and professional! They arrived early, quickly got to work diagnosing the problem and were finished with the job within 2 hours. Very professional. Two other plumbing companies came out prior to Cisneros Brothers and still charged us to tell us they couldnt figure out what the issue was. Cisneros diagnosed for free and accurately. They will be my FIRST call next time I need a plumber! Great job guys.
Name: c*** t***
Date: 2018-06-06 01:06:09
Rating: 5
Comment: I cannot say enough about Alex G and Cisneros Bros Plumbing. Alex came out late in the afternoon and we had a huge problem. He had a smile on his face as he was working and it had to be 100 degrees out. He is a wonderful representative of Cisneros Bros. Give this dude a bump in pay because I promise he’s treating your customers like family. Thanks Alex G and Cisneros Bros Plumbing. 5 stars easily.
Name: R****** I****
Date: 2017-06-05 17:49:46
Rating: 5
Comment: This company is amazing! I called them on a Sunday night at around 10pm. I was given an appointment window of 10am-12pm. I was called for them to come sooner than my appointment time. When the gentleman arrived he was friendly and knew my name. He came in gave me my estimate, and got right to work. He was knowledgeable, and checked various things before he left to ensure there was not a leak. In addition, the price point is reasonable for the work that is completed, and the thoroughness of the employee. Great company!
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Name: C**** M*****
Date: 2024-06-27 00:30:24
Rating: 5
Comment: Alex & Adrian from Cisneros Bros plumbing replaced my water heater today. I have got huge respect for the way they worked / clean / fast / professionally / competently . Excellent job guys . I highly recommend this company & these employees. Well done / thank you .