Classic Collision in Downey

Address: 8121 Pivot St, Downey, CA 90241, United States
Phone: +1 562-622-4912
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Amenities: Toilets,
Payments: Debit cards, Credit cards,

Worktime:
DayTime
Monday8 AM–6 PM
Tuesday8 AM–6 PM
Wednesday8 AM–6 PM
Thursday8 AM–6 PM
Friday8 AM–6 PM
Saturday8 AM–12 PM
SundayClosed

Category: Auto body shop
Rating: 4.7



Name: M**** S******
Date: 2024-05-18 00:35:47
Rating: 5
Comment: They are the best body shop I have ever been to. They were recommended by a close friend and boy am I glad I brought my car here. Jose, Hector, and Leslie are the best people ever. So friendly and kind. They truly car about you and your car. They went over and beyond for me. I highly recommend them. In fact this is the first google review I ever do. That is how much I wanted to let everyone know the world class body shop they are. Thank you so much. I appreciate everything more than you guys know. Dont hesitate to bring your car here, you are in hands, I promise. Many blessings to you all.
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Name: D****** Z******
Date: 2024-05-17 22:26:05
Rating: 5
Comment: I came to classic collision for my BMW bumper and spoke to Jose, he was extremely friendly and welcoming. As soon and I came in and told him the issue he got his team to work on my car right away. I am all about supporting businesses that are all about making sure the customer is happy! I definitely recommend classic collision for any auto repairs you need. Thank you again Jose for being so helpful and fixing my bumper. (:

Name: K**** K********
Date: 2024-05-09 20:10:55
Rating: 5
Comment: For the whole team at classic collision in downey BIG thanks to everyone. Im so pleased with the work they done to my vehicle it turn out like a brand new car again. They also detailed the interior/exterior plus the engine. Highly recommended this body shop and i ended up bringing my other vehicle for front&back bumpers for repaint. also thank you jose for making it easy for me. Really appreciate everything. Great experience..
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Name: R*** G****
Date: 2024-05-03 23:15:50
Rating: 5
Comment: I took my vehicle to Classic Collision for repair. Jose was so helpful and he made the process easy for me. I am extremely happy and pleased with their service.

Name: j*** c*****
Date: 2024-05-01 02:18:11
Rating: 5
Comment: Huge thanks to Jose and his team for taking care of my vw, I went in for a bumper repair and came out amazing, great customer service highly recommend classic collision.

Name: t********
Date: 2024-04-17 14:20:07
Rating: 5
Comment: When another repair spot was going to total my car, Classic Collision gave me assurance that they were going to take care of it. I was skeptical because I have never been in this stressful situation and the owner Jose made sure to make me feel comfortable about the process. He did everything he said he would do and made it a positive experience. Couldnt believe it was the same car that got in an accident when I picked up my car. They even offer to give you a ride home when you drop your vehicle off which is a real plus. Definitely recommend this place to anyone that needs body repair. Jose, thank you so much for taking of my car and making me feel welcome. Best wishes to you and your business!
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Name: j*** g*****
Date: 2024-04-11 19:46:02
Rating: 5
Comment: Best service CLASSIC COLLISION.Don’t waste your time else we’re Jose has your back and will go above And beyond to fix your car, and if you have any questions or concerns he will help you out.I try other car repairs shops like the one called champion collision and I got it done 100 time better done here will definitely recommend itClassic Collision..

Name: A***** A*****
Date: 2024-04-06 01:15:40
Rating: 5
Comment: My car looks Brand New!…
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Name: S*****
Date: 2024-03-30 01:16:24
Rating: 5
Comment: Classic Collision in Downey replaced the rear bumper of my 2021 Camry hybrid flawlessly! They detail washed the entire car inside and out. My car looks like new! Jose was very nice, helpful and accommodating. With his connections with the local car rental companies, I was able to rent a car with discount that same day I dropped it off. Knowing that I needed a ride to the rental place, he had one of the workers drive me there. He kept me informed of the progress. When it was finished, my car was dropped off at my residence. I highly recommend this place to anyone who’s looking for excellent service and high quality work. Thank you Jose and your amazing team!

Name: R C*****
Date: 2024-03-20 01:26:11
Rating: 5
Comment: The people here are great, friendly and honest. Jose, the owner was awesome and very knowledgeable. They do the best work and are easy to schedule with. I have odd working hours and they were able to work around it and make it convenient for me to drop off and pick up my vehicle. I will definitely be back with my other vehicle to get work done.

Name: D******
Date: 2024-03-19 21:54:05
Rating: 5
Comment: The owner Jose had great service. When I just got my new car and someone scraped my back bumper he hooked me up and gave a lower price than all the other shops could and got me back my car quick too.

Name: Y***** C*****
Date: 2024-03-19 21:40:42
Rating: 5
Comment: Classic Collision is great! My Lincoln Navigator was in need of some fixing. The owner, Jose, was able to fix my Lincoln Navigator with no problems. On top of that, him and his team work quickly and the quality of their work is 10/10. They have amazing communication skills and fixed my Lincoln Navigator to perfection! I definitely recommend Classic Collision, and are above all the greatest auto repair services that I have ever been to.

Name: A***** P*****
Date: 2024-03-10 22:37:14
Rating: 5
Comment: Amazing service here. Jose and his team went above and beyond for me. I’d highly recommend this place

Name: G****** C*****
Date: 2024-02-26 01:10:39
Rating: 5
Comment: I’ve trusted this shop with three of my cars already. Jose is very informative and helpful. There’s no run arounds, he’s very direct and I’ll continue to trust this shop with my repairs. 10/10 recommend

Name: J*** I****
Date: 2024-02-25 17:55:49
Rating: 5
Comment: Getting your car fixed after an accident and dealing with the insurance can always be a headache, but my experience here was nothing short of awesome. I was referred to Jose and his team at the shop and they took in my 2020 RAV4 after a rear end collision and made it look brand spanking new. My family couldnt even tell that itd ever been in an accident. Jose and his team were easy to work with and you hope it never happens, but Id definitely bring a car back to his shop if it needed work.

Name: A G
Date: 2024-02-01 23:55:27
Rating: 5
Comment: Just got my Ram crew cab today and it looks like it was never rear ended. The job on the truck is as expected. My review is mainly an appreciation post for Jose Hidalgo. This was my first time ever taking a vehicle into repair through my insurance. Jose at Classic Collision made it super easy to take care of. He dealt with my insurance after dropping it off making it very stress free. Now my Ram is home and ready for the road. Again, thank you Jose for taking care of everything and making already a stressful situation easy.

Name: F**** 6***
Date: 2024-02-01 20:48:03
Rating: 5
Comment: Very nice, helpful and they do great work

Name: P****
Date: 2023-12-04 18:27:11
Rating: 5
Comment: I visited Classic Collision due to front and rear damage on my 2024 Camry and I cannot emphasize how fantastic Jose and his team are! Having expressed my preference for exclusively OEM replacement parts, my concerns were acknowledged and promptly taken into action! My vehicle was back to me in only four days! On top of that, they washed my car and even took care of the interior! I am so happy with the service here, and if you are considering dropping your car here just know youre in great hands!

Name: K**** C******
Date: 2023-11-28 02:37:53
Rating: 5
Comment: As I reflect on things to be grateful for this year, I have to give a huge thank you to Jose Chepe and the amazing team at Classic Collision. After battling with my car insurance over a small fender bender that was evaluated to be a total loss, Jose was able to help me get my car back and the repairs on my car were undoubtedly top quality service. I cannot stress enough how thankful I am for the amazing repair work of Classic Collision and I would recommend anyone looking for a reliable and TRUSTWORTHY collision repair shop to let the Classic Collision team to help you through the stress and trouble of repairing your car after a collision!

Name: C**** R***
Date: 2023-10-28 20:12:15
Rating: 5
Comment: Took my Honda Pilot for paint repair and Jose and his team did a fantastic job. They really went above and beyond to make sure the job was done to perfection. It was not the first time we use Classic Collision, Jose and his team for our car needs. We have been customers for years now and will continue to be. Everyone is very helpful and they do a phenomenal job always. Definitely recommend them for any and all car needs. Most important, they are all trustworthy, you can rest assure that you will not be taken advantage of.

Name: A***** E******
Date: 2023-10-20 21:15:50
Rating: 5
Comment: I appreciate Jose and his team for going above and beyond. The entire process went extremely smooth, and I appreciate the attention to the car details. The communication was a 10/10. Quality of work 10/10. I would highly recommend Classic Collision.
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Name: P****** D* C****
Date: 2023-10-18 04:48:26
Rating: 5
Comment: This was the first time I have ever had to handle fixing my car w insurance after an accident and I am very happy I came to Classic Collision. I took in my Mercedes and had it back within 2 weeks. Jose was extremely helpful and really made this experience so much easier than I anticipated. No one likes to deal w insurance much less shops who make the experience worst for customers. Thankfully that is not the case here and I am very appreciative of their work. Thank you so much Jose!

Name: J** P****
Date: 2023-09-29 03:59:31
Rating: 5
Comment: Great reliable and trustworthy shop. I took my 2004 F-250 for repairs after it was stolen and extremely damaged. It needed lots of body work and parts replaced. Jose and his amazing staff were able to restore my truck 🛻 to its original state in a timely manner. As an added bonus, they repainted it with the original color, metallic midnight blue. My truck is exactly 20 years old and looks like new. I am glad to have found this place and will continue to recommend them to anyone who is looking for a reliable and honest business. Thank you Jose and your staff at Classic Collision.
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Name: A****** R
Date: 2023-09-23 20:21:21
Rating: 5
Comment: A reliable auto repair shop that does great work. I took my car in after a rear-end accident and was greeted by Jose, who was very helpful and professional. They fixed my vehicle within the promised timeline. Id recommend this place to anyone looking for dependable car repairs.

Name: L**** A*****
Date: 2023-09-06 20:23:09
Rating: 5
Comment: I was very happy with the auto body work and service I received at Classic Collision. Jose, the manager, was very professional and friendly, and he always took my calls.

Name: S**** A*****
Date: 2023-08-17 01:48:18
Rating: 5
Comment: I have had the best experience ever with Classic Touch at both locations Long Beach and Downey. Evelyn and Jose have been so helpful with everything I need it to get my car fix within two weeks. This is the third time I go to them. They are the best. If you need help and quick service go to them. I will always go back if I need and will refer anyone that needs their car fixed. Love you both. 🥰

Name: E******** G********
Date: 2023-03-04 05:53:43
Rating: 1
Comment: Communication was awful. I kept being told different estimated repair dates by different employees. I would follow up & there was no communication between the employees & they just kept shifting blame onto each other. I had to pay out of pocket for my rental because of how long they took and were not able to provide an estimate of when my car would be repaired; they’d say they finally received a part my car needed them the following week they’d backtrack and say it was delayed and did not receive anything. When I finally got my car back, it was making a loud noise on the side that was not affected because some pieces were placed crooked. I went back, and was told the loud squeaking was normal. I took my car to the dealership where they showed me the frame was not properly installed by this body shop & no other body shop wants to fix it because they’re not the ones that made the huge mess up. This body shop mentioned they got “brand new tires” but the “new tires” were extremely smooth and blew out within 2 weeks. A year later, the paint job they did is now peeling, my tire/fender area is always squeaking, and the tire pressure sensor light is always on because they placed the pieces crooked. I filed a complaint with them through my insurance. They provided an estimate to my insurance and later increased it by 5k only for my car to have issues as a result of their own work. Everything about this place feels fraudulent. I don’t even trust going back to them to fix it & other body shops refuse to fix their mess.

Name: E******** R****
Date: 2023-02-05 02:00:26
Rating: 5
Comment: This shop was recommended by someone so I took my car there and they did a very good job on my car they fixed my bumper very nice . And they also took their time to wash my car and clean my carpet. They cleaned my seats and polished the inside of it that was very nice of them .I would highly recommend this place if you ever need a car fixed here’s the place to go.Thank you very much . I was helped by Jose, a very nice man and has great customer service .

Name: E***** E******
Date: 2022-10-18 05:57:24
Rating: 5
Comment: I couldnt be more happier with my decision to take my car in for repairs from a recent car accident. The work they did was excellent you cant even tell it ever happened. I had a great experience at Classic Collision in Downey, staff was very friendly and trustworthy.L.Ozuna

Name: K**** E******
Date: 2022-10-15 03:09:20
Rating: 5
Comment: Definitely recommend this place. They took care of my vehicle after it had been hit by a trailer and honestly they offer great and super fast customer service 100/10 👍👍👍

Name: D**** M******
Date: 2022-09-30 23:59:46
Rating: 5
Comment: Took in my 2022 Honda Accord after I was involved in a collision. I thought this would be a long and stressful process but the Shop Manager made the process very easy, understandable and smooth for me, he helped me get into a rental the very same day. The shop kept me updated on repairs and had my car ready the very next week. The quality of their work is amazing and speaks for itself, My car looks as new as the day I purchased. Highly recommend this shop!
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Name: E**
Date: 2022-06-05 13:47:11
Rating: 1
Comment: Got my bmw fixed here, and honestly was the worst ever, I’d never even think about going back to this place, Sal was professional before/ during drop off Ofcourse, but throughout the process became unprofessional / a bit disrespectful . Save yourself the headache and just go elsewhere . He also gave my insurance a quote of about 5k, then changed it to 10k… scammy business.. notice the names of all their good reviews 👀

Name: D**** R********
Date: 2022-06-03 03:03:25
Rating: 5
Comment: Fixed my car looking like nothing had happened to it. 100% would recommend to others. Really nice people there too

Name: K**** B*****
Date: 2022-03-16 23:48:18
Rating: 5
Comment: BEST EXPERIENCE 10/10 RECOMMEND!My repair from being rear ended looks amazing and I am very happy! My car looks great and my repair was completed much quicker than what my local Toyota dealership quoted which was around 3 months( I would still be in the waiting period right now just for my car to be seen by a repair specialist). I absolutely could not be without my car for such an extended period of time so I visited classic Collision! Not only am I impressed with the work done to my car but I am more impressed with the expertise displayed by Jose working with unsatisfactory insurance companies. Jose was also in constant communication with my lawyer which I really appreciate because honestly I dont understand much of the verbiage that goes with insurance claims- he also kept an open communication with me and updated me along the way which really comforted me and made me happy to hear about the progress going on with my car!Thank you to Jose and your team again for the amazing work and your generous services Thank you Thank you so much!

Name: B****** A******
Date: 2022-03-16 02:09:38
Rating: 5
Comment: I want to give a huge shout-out to Jose at Classic Collision. Jose and his team are by far the best at what they do! Let’s start off with the great customer service. From the moment I called to let Jose know the frustration, I was going through with my car and the insurance not wanting to fix my car with OEM parts. He was very professional and told me he was very busy but was going to try his best to schedule me in. This literally gave me a sense of relief. Within the next day, my car was picked up from my home with 0 issues. After that, he went above and beyond going back and forth with my insurance. Jose is truly a genuine person you can count on. He got me the OEM parts for my car and had my car ready in 2 weeks. He even sent it out to the Honda dealer to get it calibrated. Thank you so much Jose for leaving my car like new. Washed, waxed clean. I am extremely happy with the results. I 1000% recommend Classic Collision service.

Name: H**** E* L****
Date: 2022-03-09 03:42:24
Rating: 5
Comment: Look no further! Classic Collision is the place to take your vehicle. No bad vibes only honest people here. I had the pleasure of meeting Mr. Jose who assisted throughout the entire process. Prices are affordable and my car was ready ahead of schedule. They even washed my car and left it SUPER CLEAN! Most of all, its been three months and my vehicle looks great. Thank you to all the staff at Classic Collision and Mr. Jose. You guys are amazing and the best out there.

Name: M**** N********
Date: 2022-02-11 06:21:23
Rating: 5
Comment: I highly recommend this collision center, Jose is super helpful, friendly and veey professional. I have taken my 2020 chr toyota twice and every time he leaves it like new. I will be coming to them in the future and will recommend them as well.

Name: W N
Date: 2021-09-08 01:56:40
Rating: 1
Comment: Stay away from this place, buyers beware

Name: K**** A******
Date: 2021-07-24 21:01:14
Rating: 5
Comment: What can’t I say, Jose at classic collision is such a humble and profesional man. The classic collision staff is fast and efficient, from start to finish it has been a great experience and the repairs look amazing it’s been a 1 month since my repairs and everything is great. I highly recommend friends and family members to come to classic collision for the best auto collision repairs, you will not find quality and care in one facility like here.

Name: L**** L****
Date: 2021-05-10 18:35:17
Rating: 5
Comment: Jose, shop Manger excellent, professional well educated, very candid, great person to do business with, and his personnel, like Tavo and Ludwing are excellent persons it was a pleasure to do business with them i will go back in a month for another job highly recommended, you will love the service.

Name: L**** R
Date: 2021-05-07 20:50:43
Rating: 5
Comment: Jose was extremely helpful while giving me an estimate on body work. He was beyond reasonable with his quote and was patient with all of my questions and concerns. He also guaranteed a quick turnaround. I would definitely recommend coming here if you’re in need of repair or modifications to your vehicle.

Name: J********* M******
Date: 2021-03-24 22:42:41
Rating: 5
Comment: This place is amazing! Professional and fast! Highly recommended if your cash or insurance!

Name: F*****
Date: 2021-02-06 07:49:44
Rating: 5
Comment: Came there with a triple wrecked door vehicle seeking to need urgent fixing and a week after, I got a brand new like looking car! They did an excellent job on it and their work speaks for itself, the manager Jose was very nice and professional throughout the entire process from start to finish.I definitely recommend them as they do GREAT WORK and best part is that you don’t pay up until their work is finished to perfection!I will be coming back there in the future if I ever encounter any type of bodywork that my vehicle may need!

Name: K** D*******
Date: 2020-12-25 00:45:52
Rating: 5
Comment: Great service, fast turnaround, competitive pricing. A+

Name: J**** D* L***
Date: 2020-12-03 19:57:04
Rating: 5
Comment: The trunk spring on my 2016 Honda Accord was broken and and needed the spring to be replaced. They were very helpful and were able to assist me in fixing it quickly. Great and friendly customer service. Jose Hidalgo was great at describing the process. Will return for future services.

Name: R****** M******
Date: 2020-11-27 20:10:38
Rating: 5
Comment: Excellent repair on my 2015 Accord. Evelyn, Jose, and the office associate were courteous, friendly, and professional.

Name: E* 9*
Date: 2020-10-09 22:49:23
Rating: 5
Comment: Brought my truck in to get a scratch and dent fixed. I was told Classic Collision was a good place to take my car for repairs and I wasnt disappointed. They left it perfect. Jose and the staff were friendly and would tell a friend to get their car fixed here.👌👍

Name: A****** N******
Date: 2020-10-03 00:39:23
Rating: 5
Comment: If you’re looking for high quality work done in a timely manner this is the place! My car looks better than new even after being involved in a hit and run. The work done at Classic Collision is unmatched. Not only am I satisfied with the quality of the work, but also with the employees who went above and beyond to help me with my car. Jose was extremely helpful and answered all my questions before I ever had to ask. He even dealt with the insurance company so I didn’t need to. Classic collision will now be my first and only stop for any vehicle damages, I recommend everyone else do the same you will not be disappointed.

Name: B***** C********
Date: 2020-09-02 04:10:06
Rating: 5
Comment: I am really glad that my dads friend recommended me to go to classic collision in downey. I had multiple dents, scratches and a lot damage done to my car but Jose and his team did such a great job in fixing my car and made it look brand new, like if nothing happened to my car! I been to this location twice and I was not disappointed. I was impressed by their work. Jose and his team are trustworthy, very professional, reliable and thorough. Jose knows what he is doing and is very attentive to detail, helpful and makes sure everything is good

Name: T**** C****
Date: 2020-08-29 15:45:46
Rating: 5
Comment: The work was first class all the way and it was ready when they said it would be. This is a first class operation and would definitely recommend.

Name: A*** F*****
Date: 2020-08-21 00:20:57
Rating: 5
Comment: My 2015 Camaro SS front bumper looks great thanks to Evelyn and there staff. Good work i highly reccomend them.

Name: J**** L**
Date: 2020-08-05 22:20:52
Rating: 5
Comment: My front left bumper was pulled out of the body when I accidentally hit a metal box in the garage while backing out. I found Classic Collision online and went there this morning. Jose examined it and immediately asked his worker to fix it for me. The job was done effortlessly in probably 15 minutes or less. Jose is just a wonderful and reliable person. If you ever need an auto body repair, this is the place to go. You should look nowhere else. Their service is absolutely excellent!!!

Name: K******* D******
Date: 2020-07-12 18:35:21
Rating: 5
Comment: I had an emergency & had to my car towed after hours. My car was hit while parked. We made one aphone call. The owner Leo arrived to tow the vehicle. They are now working with my insurance company. Thank you for making this stressful time easier.

Name: I*****
Date: 2019-12-26 08:06:48
Rating: 5
Comment: Jose is an amazing guy. He did a wonderful jobs fixing my car. Amazing customer service and did a good job. Highly recommend everyone to have José check their vehicles here. Will come here again if something ever happens to my car again! Thanks Jose!!!

Name: S**** W*****
Date: 2019-12-04 03:17:39
Rating: 5
Comment: I couldn’t be happier with my experience at classic collision. I ran into a stressful situation with a difficult insurance company and Jose made the whole situation better by ensuring my vehicle was fixed in timely and professional manner. The quality of the repairs was top notch and my car looked like it was right off of the showroom floor. I would highly recommend using classic collision for all levels of repair.

Name: C****** A***
Date: 2019-11-20 00:35:03
Rating: 5
Comment: I go there whenever I need them. If you ever need service go to them. They are the best. They do excellent work.👍👍👍👍👍