Delivery
Yes
COLLEGE CHEVROLET in Albion
Categories
Location on the map
Albion, Calhoun County, Michigan, US
Service options
In-store shopping
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Oil change
Yes
Repair services
Yes
Comments (199)
The service was timely and professional,I will be returning here for my car care needs.
Your service guys are all exceptional. Worked me in last minute for an oil change and saved me from running way over on miles with a busy weekend upcoming. The waiting area is always clean and Im always greeted with smiling faces.
I was driving through the area, when my windshield wiper linkage broke. The dealership initially explained that none of the bays were open. However, when I explained that I was on my way to my daughters college recital, they found some space an were able to complete the repair in less than one hour. Furthermore, they notified me that GM had extended the warranty on this item, so I didnt have to pay anything. I really appreciate the can do attitude from the team, so I was able to see my daughters recital.
I loved the close knit family atmosphere. Lance, Dave and the crew were amazing! Most comfortable buying experience I have ever had.
They listened to my concerns and did their best to address / correct the issues. Great group of guys to work wirh.
Extremely friendly! Talked with Robert while my oil was being changed. Next thing I knew my truck was done!
Youll done a beautiful job with my vehicle and I thank you for taking the time to meet with me yesterday and I thank your special mechanic for all the support I appreciate youll very much thank again
Great service men and women!Worked in a timely manner and the job was well done!
Great team here. I purchased a Buick from here and Dale walked us through the whole process. It was quick and easy. I think we were in and out under 2 hours driving the new car home. I feel like he really treated us like family. Definitely will be back when we are ready for another upgrade.
I have always had great service at this dealership.
Several purchases from College Chevy over the years.Chuck & John were awesome, as always, to work with.They searched far & wide to find the truck we were looking for.Service Department is great too!Thank You!
I honestly was completely disappointed with our experience at College Chevrolet. I will never go back!! I went there with my husband hoping to take my dream car home... we get there and have the vehicle hooked up to the scanner and it reads that the engine is misfiring. My husband told the salesman what was happening and asked if there had been any work done to this vehicle. The salesman really didn’t have an answer. The salesman then stated he could look. My husband and I went inside and that’s when things took a turn for the worst. As my husband and the salesman were talking, another salesman interrupted and told my husband that the engine misfire code could be a glitch! My husband is a mechanic. He politely told the salesman that those codes aren’t a glitch something is wrong. The salesman then got extremely loud stating they were a reputable dealer and the misfire is a glitch.. at that point I just wanted to go home.. I didn’t go to the dealership wanting to get screamed at by a salesman.. I wanted to go home with a new car.. I just feel extremely bad for the person who goes to buy that vehicle.
Dale and Ben were wonderful to work with. They made us feel like we had been friends for years and I trusted them throughout the entire process. A friendly and efficient dealership.
After a disheartening experience with another dealership we found College Chevrolet Buick. It was a bit of a drive but their sales team had amazingly quick responses and never left us wondering if we made the right choice. Amazing customer service, honest and family friendly all around. We traded in our current vehicle and drove away with a new vehicle very satisfied. We will definitely do business with them again when our vehicle needs change! Kudos to all of you at College in Albion!
The GODFREYS are the REAL deal! The service was top notch. They brought the truck to my home to see if it fit in my garage, I said if it fits in my garage, I buy it. They knew my busy schedule. Made the transaction, the easiest yet. Then they offered a FREE oil change. AGAIN they came right to my house, and took the truck in for an oil change. No complaints. nothing, they showed up and took the truck in for the oil change.... These guys are the real DEAL!
Great experience buying a used truck at College Chevy. I worked with Ron and he was very helpful and not high pressure at all . I noticed other salesman had same attitude also , no bait and switch either, the truck I saw in ad was the same truck I ended up buying. The truck was gone over by their service Dept and washed and detailed. This was definitely a step up from what I was seeing at other dealerships for my price range of truck. Most didn’t bother to clean truck let alone have service Dept give it the once over.Bottom line is I got a great quality truck for a very fair price and I will be going back again.
The staff is awesome! Our salesman, Dale Bannister, did an amazing job in finding and getting us the right vehicle. Will definitely recommend this dealership to family, friends and colleagues
Came in with a front light out. The guy got right on it and I was in and out within 15 minutes with very friendly service!! But thats nothing new because I always get great service and I would recommend them to anybody!!
Very professional dealership but also very laid back in the sense of not being pushy. Everyone that we’ve dealt with was nice and made it super easy on us. I have leased several vehicles and now have my daughter leasing her vehicles hear. I highly recommend College Chevrolet. Dale Bannister is your guy. If he can’t help you he will definitely make sure you are taken care of. Top notch from sales,service and reception!!
We were very pleased with the service we received from Chuck,Ben and Dale! Highly recommend using College Chevrolet to get a vehicle and any service work! We have nothing but good things to say! We told them exactly what we were looking for and they found just that! We just want to say a huge thank you to all of you for helping us find our family vehicle! Look forward to using you in the future!
Very friendly greet you as soon as you get out of car, had oil change oil done in out the door in 35 minutes. Forgot my detailed receipt so they mailed it to me,
Stopped in one day to look at a Tahoe. Brett Veldhoff came out and pointed out some features that the vehicle had to offer. Unlike a traditional salesman he wasnt out to push a car. Brett was out to make sure I was happy as a customer. Offered several options and cars that I may like and helped with the features and options that they had or that they could get. Ultimately I came back and took it for a second test ride and purchased it. Brett was a great salesman for the simple fact that he was out for the customer. A person that truly understands the customer matters. I would highly recommend this dealership for their hometown feel great negotiation. They were transparent and honest about everything and I have recommend a friend to them as they are great to work with.
Worst Customer service experience ever. Management and the son of the owner was the most rude of them all. I was told to “Get the Hell out” by the son of the owner after I had made a complaint in person about Mis-information I was given by the service department. This is how they treat customers that have just purchased vehicles there and they are not willing to make accommodations. This incident and the mis-treatment I received will be reported to any and every agency possibly to prevent future poor treatment of paying customers.
I was super happy with my experience at College Chevrolet. I was able to purchase a low mileage 2017 Equinox at what I felt like was a great price! It was a low pressure environment, all the details were handled well and I definitely will be back when Im in the market again. Huge thanks to Wallace Godfrey for all his help!
Very great experience and professional environment. Dave Benham is awesome! A few weeks ago, I bought my first car as a college student and Dave made the process of purchasing my car so smooth and stress free. The rest of the staff are laid back and work as a true efficient team. I highly recommend College Chevrolet.
My experience was much more down to earth than the other dealerships that I had dealt with prior. I traveled 2hrs just to work with this amazing group of wonderful people. I had told them my price and they made it happen. I had great conversations with Mike and Ben which made my experience much more enjoyable. They always made sure I was feeling happy about the deal every step of the way. I wish there were more dealerships like this one closer to where I live, but till then I have no problem making the distance for customer service and just an all around positive experience.
My wife and I bought a 2011 Dodge Nitro from here back in February and we were told as is.... What we were not told is that it has a blown head gasket and the repairs are going to cost as much as or more than getting a crate motor. Thanks for selling us junk.
I purchased a used 2014 Kia Soul from Ron Croft and the team at College Chevrolet. I can honestly say this is by far the best dealership experience I have ever had! Ron was great and Chuck the sales manager was great also.No pressure, very relaxed, and pleasant to deal with. Even the delivery pick up process went very smooth. I would definitely buy from them again and will recommend them to friends and family. I drove all the way from Grand Rapids to buy this vehicle from them and would do it all over again.Thanks College Chevy!
We were looking for a very specific Silverado at a time when there wasnt much variety around Dale and Al and the team worked very hard to find the vehicle we wanted, and then topped it off with a terrific deal. A great experience all the way around !
They took excellent care of my trax. Already recomened them to a friend.
Appointment as scheduled online. Well worth the 20-minute drive from Jackson. Fast check-in. Excellent and thorough service and detailed report at the end of LOF and they even washed my dirt road dirty car. Reasonable prices, about half price compared to the quick lube places around me. Im very happy and plan on continuing to use College Chevy as long as Im in this area.
Your service department never sent a pick up for me when I called to come get my car. The service department never advocated that the warranty company needs to pay for the repairs of my car due to it being a manufacturer defect. The service department never got back with me on what the warranty company had to say about fixing my car.
This is a company that I will highly recommend. They went above and beyond to treat me like family. They were very thorough and understanding with the fact that I had no credit. Its not that I had bad credit, my situation is that I just simply had zero credit. They answered all of my questions and there wasnt any hidden surprises.
The service my vehicle receives is quick and efficient. The staff are always friendly. I wouldnt go anywhere else for my car needs.
Very helpful staff with all my vehicle needs. They took me in for to check on my vehicle going out of state, without an appointment. I have been with College Chevrolet for many years.They take wonderful care of the vehicles my late husband and I have purchased over the years. Now that I am on my own, they have never let me down.I trust them completely with my vehicles care, performance safely and dependency.Thank you College Chevrolet.May you always have the integrity I have always seen in you and your staff for many more years to come.
I purchased a 2018 Traverse over the weekend, great experience, Al was very personable and wasnt pushy at all. I was also blown away by the teamwork of the sales team there, they were genuinely helpful to each other and worked together to make sure my needs were met to a level I have not seen in commission based sales.
Great place to buy a car! Open feel without too much hype. I was instantly greeted and they made me feel at ease. This was the first time I bought a car by myself. The whole staff seemed interested in helping me get to what I needed and wanted. The price was also at least $2000 less than what I had seen in other places. Dale Bannister was very attentive, but not pushy. I was able to communicate at my own pace, but he was always swift with a reply to my emails and questions. Very knowledgeable and helpful when I needed it. Thanks for helping this Florida-native get a car to handle these Michigan winters! :)
They were fast at finding the problem. The only problem with the repair was GMs cost for the sensor. A $280 sensor seems too high by 4x.
Having dealt with College Chevrolet for the last 6 years, I have yet to have a bad thing to say about these guys/girls. Everyone there treats you like family and tells you the truth. I recommend College Chevrolet to everyone I know. I am way happy with the latest vehicle I bought and will be back to see the sales team for years to come.
Thanks Lance Waito and team! Great experience as always. College Chevy provides the team approach and no matter who you deal with or what part of the sales process you are in theres always someone friendly whos willing to help.
Service is great as always, however as my wife pulled in the driveway engine/ Def light came on. Took it back in the morning and the mechanic got on it ASAP and took care of the damn COMPUTER problem that caused the issue. GM issue not the dealer!
A few months ago ( about 500 miles since ) I saw they had a oil change as well as a coolant special on their website which I needed both to be done which I made an appointment. I specifically asked him to check the coolant system as I knew there may been an issue with it and college said we will do that with the oil change. Now there is an issue with the coolant system somewhere and I will not be letting college be doing that work. Will not return.
Just traded in my truck for a newer/used truck and I cannot speak more highly of everyone at College Chevrolet, especially Lance. They were more than fair with my trade in, filled up my new truck with a full tank of gas and oil change (previous Chevy dealership did not do that), and even switched my brand new tires from my old truck to my new one saving me $1,000+ on top of the other savings they included. They cleaned it inside and out to perfection before I left with it. The whole process was professional and I couldnt be happier. There are two other Chevy dealerships Ive dealt with, one in Lansing and one in Jackson and left each time never going back them. College Chevrolet is the complete opposite and is how a dealership should be ran, both their sales and service departments!
I took my 2009 Malibu in to College Chevrolets service department for a grinding noise in the front end. From the moment I came in, I was treated very friendly and felt very welcome. The entire staff was great. the work that needed to be done was explained to me and i was provided with a written estimate before any work was done. I was told how much the brake repair was going to cost and when I was finished my bill was lower than they originally said. The work was done quickly and done right. When I got home I decided to call around and check prices and the were less expensive than the 3 other shops I called!! GREAT SERVICE!! I recommend them to EVERYONE!!!
Friendly Staff and great customer service.
Took 2 different visits to identify the problem with my car. The quote was outrageous, like not even justifiable. The 2 younger guys in the front need some training badly, and understand what customer service is. Never once did he say the charge for the diagnosis either so I pay $100 for nothing. If you need an oil change theyll handle that fine. Anything else no way!
We have bought, had serviced and repaired our vehicles with you for years. We have always been happy and would not go anywhere else.
They have done me right over the last five years that I have dealt with them!! They honor there coupons for a certain period of time. Thanks again.
My son bought a used car from College Chevrolet and the whole process was smooth and uncomplicated.We both highly recommend this dealership for anyone looking for a new or used car!
Came in this morning for an emergency service. The team dropped everything to help me out and get me back on the road so I could make my daughters event. Wow... great people with heart! 100% recommend for service.
I had the opportunity to lease a new Equinox. I was helped from every department. Kevin in Service took care of all previous things required on old vehicle, Chuck helped me find a new vehicle, Dale went through paperwork, features and details and Ben helped finalize it. Complete team effort!
Nice,friendly salespeople.U better keep them.
Best Car Dealership Around, have bought all of my vehicles from here and have been more than satisfied !! The environment makes you feel right at home also !!! Highly recommend to shop college Chevy !!
Our experience has been wonderful! Everything from the initial contact with Jimmy regarding the interest in the Equinox to the basic maintenance and repair with the Service Dept has been wonderful!! We love our new car and College Chevrolet - Buick!!
I live in Wisconsin. I purchased my 2009 Impala at your dealership. I always wait until I am in MI to have my car serviced by your team because the atmosphere and service is wonderful. THANK YOU!
A breath of fresh air when i switched to College Chevrolet - The environment is different than other dealerships by way of being more comfortable, and inviting than other dealerships I have been to. I always look at the employees, it tells me a lot about how the internal business is conducted which translates into employees doing quality work. I have done business with both sales and service at College. When i was in for service they were extremely busy, but they took time to explain and make sure i understood. To me that is huge. I was impressed with College Chevrolet enough that I looked into buying a new truck from them. the honestly in the Sales department, and the transparency of the proposed deal was enough for me to buy. See for yourself, you will be taken care of.
Great to work with. Dave and Ben were awesome. Definitely recommend if you’re in the market for a new vehicle
Updated below: So far horrible service. Still waiting for the salesman to respond. More to this review to come by this weekend.Update: My daughter and I went into the dealership last Sat 7/6 and test drove 3 vehicles. The one she settled on, a 2016 Envision, Amyeseth in color, was marked $1,275 above clean retail Nada book value. Priced at $25,900. We were told the owners wife, then told the owner drove it for a while after the lease was up. They wouldnt come down at all on the price because were already in the negative . WHY?? Because the owner drove it for free??? Anyway when my daughter called them back Tues and asked if the would do a preowned certification(I mean the owner drove it back and forth to FL, (FL addresses were stored in the GPS)why wouldnt they!!) she was willing to pay the sticker price. Nada value preowned certification is $25,925. They said yes. She texted the salesman to go ahead and run her credit and let her know what rates are out there. When she called him Wed he stated he hadnt gotten around to it!! It took him 36 hrs to respond!!!!! They blew a potential lifelong customer PLUS I let them know I plan to buy a new ENCLAVE yet this year or possibly next. Some customer service!!Update: Went to Victory Chevrolet Buick in Milan, just south of Ann Arbor. Worked with Joe Elliott. Walked in Fri at 3:30. Drove away at 7:20 in my new 2018 Buick Tour X(absolutely love it) and my daughter followed in her new 2019 Envision. Awesome service!!! Thanks College! Worked out for the best!!
I have now purchased two vehicles through College Chevrolet and both experiences have been extremely positive for me. Not only did they have enough of a selection to help me find something to meet my unique needs, the whole process was painless.
Windshield wipers were not working, they got my equinox in and repaired the problem. I was on my way in a short time.
I went in for an oil change it it was a very short wait time!!! I appreciated it!!!
Friendly service and free car washes!Plus, they do their best to save me money. My former auto maintenance used to ALWAYS find something wrong with my cars, while College will tell me nothing is wrong and send me on my way without paying ANYTHING! LOVE THIS!
Looking for a vehicle can be scary when you don’t know much about cars but Dale Bannister was beyond helpful. He was very thorough in all his explanation and patient with me while we searched for the perfect vehicle. I did not feel pressured or rushed in making my decision. I was also able to learn about different vehicles through my process as well. I would not only continue working with this dealership but refer others to come here as well! It’s not a place that is in the business to take advantage of people but rather to help people and that is very comforting when looking for a vehicle.
Asked about a truck on may 28th after receiving a email saying they would get back to me they never did. I contact them june 1st and the David Benham just ends the chat on me like i was bothering him. From what i gather they do not want to sell even if you have 4k down on a 7k truck what a joke of a dealership!
I hope you never have a problem because this dealership does not value customer loyalty. A very close friend purchased at least 6-7 vehicles from them - all high end and always brand new. In July he bought a 2018 Chev pkup and they forgot to notify the insurance company. A deer hit his truck and there was no insurance coverage because of this. They wouldnt do a single thing to help cover the cost of repairs - not even provide a discount on the parts. So much for customer service! He had to pay $7000 out of his own pocket. I had to rate with one star to be able to post this but I wouldnt even give them one star for treating a loyal customer this way.
Excellent customer service, from sale to service needs, to help figuring out the latest bells and whistles on your new or old vehicle. Friendly, comfortable atmosphere and extremely knowledgeable staff. Highly recommend!
The crew at College was very warm and welcoming with their assistance. I appreciate that they were able to help me in a tough situation and make it work for me, without pressure or stress.
I have bought several cars from other dealerships in the past, and I can honestly say that my experience at College Chevy far surpasses anything I have ever experienced before. This was the first car I have purchased from them but it certainly will not be my last.The entire Team there was very friendly, knowledgeable and willing to help in any way that they could. Rob & Mark were especially great! They both went above and beyond to help me find the perfect car and to get it for a price that I could afford.I could never thank College Chevy (specifically Rob & Mark) enough for their help in purchasing my most recent vehicle.I would (and have been) HIGHLY recommending them to anyone who is in the market for a new car.THANK YOU!! THANK YOU!! Im am beyond grateful, and I look forward to working with you again in the future.
Bought what I believe to be a good car here for my granddaughter ( time will tell ) during the test drive I commented that the A/C was not putting out very cool. My salesman was Mark Wasick, very professional easy guy to do business with. The 2nd day after paying cash for it the A/C stopped working. I had to talk to used car sales manager ( ? ) to see if they would fix it no charge because Service Dept knew there was problem they recharged with dye (that helps find leak doesnt fix it, will leak out again) Not sure it sales manager under stood my point I think he had his speech already planned out as he was talking over me instead of listening . I took car to local shop had A/C repaired at a cost of $138.98 (is that worth losing future repeat business ? ) The people make the difference get them in the right spot
No pressure friendly, professional and courteous sales. Always available for questions and concerns. Professional service department, and interested in your concerns at all times. Fast and friendly. Would go no where else, even though there are closer dealerships.
Crooks. Took my 2004 Pontiac bonneville in cause of transmission leaks. After the mechanic expertly (sarcasm) looked everything over, I was told that the transmission was cracked and that was the reason for the leak and that it would cost $6,657.49 to replace it with a new one.I decided to go find another 04 bonneville and swap its transmission into my Bonneville.Cost me $800.00 for an other Bonneville and $50.00 for toll road fees and about $100.00 in gas to travel to Canton Ohio and back. Total so far $950.00.After having someone else remove the transmission from the donor car and then started to remove the transmission from my car they noticed that the line that carries the fluid was cracked and that was the reason for the leak.Part of the cost to have college Chevy do the repairs was a new hose. A $40.00 part. Wonder why they had that part listed if it wasnt bad.Now it has cost me $1400.00 to have all this other unnecessary work done and $950.00 to get another transmission, when all that was needed was a new hose, which college Chevy shows that they were going to replace themselves. Cost so far $2350.00 and an extra car that I dont need. If college Chevy had been truthful from the beginning total cost might have only been a few hundred dollars instead of over $2000.00.I have been going to them for over 40 years but now they have seen the last of me. If I was you, before I would let them do anything to my vehicle I would go get a second opinion and take your business elsewhere.
Drove 2 and a half hours and the vehicle wasn’t what the ad described. The Facebook ad said the truck was 4wd and after talking with the salesmen and him sending me all the information and pictures nothing ever said it was 2wd. Then after showing him the ad he emails me and tells me I’m wrong it never said that after I left. I understand people make mistakes, but they wouldn’t even own up to it. I would never do business with this dealership. I sent the salesman a screenshot showing him again it said 4wd and they never corrected it. I’m convinced they’re trying to lead people to believe it’s 4wd and maybe they won’t notice until after it’s sold. STAY AWAY!!!
I have had nothing but great experiences with this dealer. They have always gone above and beyond to make sure any questions or concerns were addressed. Customer for life.
Went here to get a part and wound up sitting there 45 minutes and found out I could get the same part at o Reilly for 1/2 the price dont go to the dealership unless you absolutely have to !!!
Service manager is the best. When ever I need a problem solved he’s on it. Best guy in the service dept
Just purchased a beautiful 2016 Chevrolet Silverado from College Chevy. Ron and the rest of the staff were awesome to work with. I would highly recommend College Chevy to anyone looking for a new vehicle.
Very friendly and helpful staff they did an outstanding job I would for sure recommend this dealership
College Chevrolet has really been good to me. I have bought two vehicles from them. The salesman that helped me (Rob) has gone above and beyond for me. I just picked my car up yesterday and the service manager (Kevin) did every thing he could for me to get my car fixed. A big thanks to you both.
I give them a 5 star on everything!! I am always welcomed by staff, no matter where in the building! Great services provided, on time, and always a fair quote prior to service. Sales transactions are always easy!!
Class act from front door to back. Never disappoint.
This is a small-town dealership with welcoming family feel. We found exactly what we were looking for, and Lance did a great job taking care of us.
Fantastic service! Mark was amazing as well as Lance and Jason. They werent pushy and worked to get us the best deal. We will definitely be going back.
This was my first time in this Dealership, but they treated me very good. Excellent service! I would recommend their services to anybody in the area.
Very happy with the service. I went to the dealership to address a recall and it was taken care off in a matter of minutes.
I took my chevy diesel here because it was running bad. They told me that i needed a new injector pump. After putting 3500 dollars into a new pump it did not help the problem a bit. I went to them to see if they would resolve the issue and they did not give me the time of day. I would never take my vehicle here! They did not diagnose my problem right and I would hate for anyone to have the same problem. THIS COMPANY DOES NOT GIVE CERTIFIED GRADE SERVICE AND THEY DO NOT BACK THE DIAGNOSES THEY DO. DO NOT USE THIS COMPANY. I am a life long member of the Albion community and alway support local but this dealership is a rip off. Learn from my mistakes and TAKE YOUR CAR SOMEWHERE ELSE. IT WILL SAVE YOU A LOT OF MONEY!!!!!!!!!!!!!!!
We left feeling respected, taken care of, and listened to. We are glad we purchased a car from Adam at College Chevy. Highly Recommend checking the dealership out.
After requesting the VIN # on a new vehicle so that I can look up any issues it may of had during production, I refused to commit to the vehicle. The salesman then told me I was putting him in a hard spot after spending $30,000 to get the vehicle I wanted to the dealership. This along with a vehicle that wasnt operating properly (auto stop & wireless charging) and the salesman trying to convince me that some of the options didnt work all the time and to trust him it was functioning as intended, I will not be returning to College Chevrolet Buick. Just a tip for improvement, try to keep tempers in check around customers and if you dont know the answer to a question lying about it doesnt help.
Thomas Swope continues to go above and beyond to make his customers happy. He made my truck buying process easy and seamless. This is my second truck from them and Ill continue to go back! Top notch service. Thank you!
Always have had great service and vehicle care at College also had very good car sales at College
Amazing dealership. They helped me get the car I wanted at a price I could afford. Their staff was friendly and helpful. I highly recommend them!
I was given an appointment time and my vehicle was fixed in less than 1 hour. It was a pleasant experience. Thanks, College Chevy!
They were quick and polite.
I always look forward to going to College Chevrolet.
Been looking for a good used Honda for months. Bought one at Albion Chevy and the service they provided was excellent. Went above any one else I tried.....Jimmy was great...check them out!!!
Everyone is always very helpful. The service department is why I always choose to buy a vehicle from them.
Immediate diagnosis even without a scheduled appointment. Corrected the problem quickly and back on the road with air conditioning working. Highly professional and customer friendly.
Great service and the service manager take very good care of his customers.
Very warm and friendly place to look for cars and trucks, great selection on pre owned
College always gets the work done with reasonable prices. I have dealt with this dealership for 30 years, always a good experience.
Best car buying experience I have ever had. Quick, no fuss experience. Will buy my next vehicle from them.
Mark was the best salesman weve EVER worked with. No pressure. No BS. Honest and incredibly helpful. College Chevy is GREAT!!!!!
They treat their customers well, both on the showroom and at the service department. I love my truck and although a few things went wrong with it, they were respectful and understanding.
The service department is top notch. Kevin was excellent with the service and communication and went above and beyond to assist with my repair.
These folks know how to take care of their customers! I really like my new car and it has been very dependable. Thanks for the great deal Ben!
As always, we get great service and enjoy talking with the personnel.
Everyone is so friendly and helpful I appreciate you very much. I enjoy visiting with the staff sales people and all.
Absolutely amazing sales and service!!! yesterday I purchased my first vehicle from College Chevy but my 6th Chevy always serviced at College Chevy over 20 years, outstandingly great people!
They had the part by the next day. It was installed in less time than they thought.
EXCELLENT SERVICE!! Immediate attention and very professional certified staff. I am making College my Chevrolet Dealership. Local, professional and knowledgeable....What more could I need?
Ron and the rest of the staff I dealt with were extremely helpful and professional. The whole buying experience was quick and easy.
I am so SO glad I am leasing my Trax from College Chevy. I get the best care & attention. Thank you.
Another great experience at College Chevy. The Staff is always friendly and happy to assist you.
Smooth buying process, highly recommend this dealership! Small town friendly atmosphere!
Scheduled work was done and other work was explained and performed so as to make my driving experience trouble free.
Awful customer service, dude put me on hold and didn’t mute him self and could be heard insulting me and being disrespectful, then wants me to make a $2000 down payment on a $10k truck before test driving it
Just a few days after purchasing a used car with no warranty the climate control fan failed and they replaced it for free.
Friendly, knowledgeable service
Always take preowned vehicles to be inspected by a third party mechanic. These guys tried to pull the wool on me twice. Never again.
They treat you like family. Fair,honest and professional.....wouldnt think of going anywhere else for automotive needs. Great job!
Everyone was friendly and so helpful! We were in our new vehicle in no time!
They make it do convenient, and they even washed my vehicle before returning!!
Only a oil change but no wait. Excellent service.
What a joke. Salesman was rude, unreasonable, only cared about his next dollar. Go somewhere else and don’t deal with Dale
Service dept takes their responsibility serious. Friendly and always willing to help you understand what is going on with your vehicle
Why we always purchase through College. They are the very best!!
Kevin Markovitch was great as always and drove me to work early in the morning. They always do a great job.
As always the work needed was completed quickly and the service personal are great to work with.
Same day appointment and got me right in and out when they said they would!
They were prompt, courteous and professional.
Al and Ben went above, and beyond to put us in a great truck. No pressure sales, and quality service. Thanks guys.🐎
Both cars were dropped off at dealership and done in a reasonable time
The service dept. is very fast & friendly. I was very pleased with my visit.
Tried to make a deal on a used vehicle on one day call the next and somebody sold it out from under me they didnt take a deposit didnt even ask for one but they wanted to make a deal was very dissatisfied with the service in the used car
Best prices on new and used vehicles in Michigan Indiana and Ohio!
Great experience.! Fast and friendly service..!
Great service and done quickly! Great car wash too!
Always professional, very clean, done when promised , i highly recommend this service dept
Service done quickly, affordable, and with a smile. Cant beat coming back to College!
Got me into a brand new car quick with no hassle, finance manager is very helpful as well
Bought a used truck here.. Drove it less than an hour and the check engine light came on and it started stalling when I came to stops.Took it back and they said they fixed it but did nothing.
Dale is great. Purchase was a breeze.
College Chevy found out the issue and got it fixed quickly!
Easy and painless process, very friendly and professional
Service is great. all the staff is very friendly and care about your needs.
Excellent service dept
Dale Bannister searched for a truck for us & succeeded in finding the one we wanted.
The staff is friendly and my car REALLY enjoys the tune ups
A great experience! Thank you very much!
Nice family atmosphere. I have bought vehicles from them since 2008.
Great service as always. I can only recommend this place.
Always the best, professional, gracious and consideration. They do a great job!
Great service. Willing to bend over backwards to make sure your happy.
Great price on oil change
HorribleService took 90 minutes to do an oil change.Appt.was @ 9Am & finished@ 10:30
Good work, honest, fast service. Honor coupons & friendly.
Great service. Fixed my car pretty fast.
They are always courteous and the service is great.
Friendly, knowledgeable people who get the job done in a very timely manner.
Always very professional and courteous!!
Excellent service.
I was treated very well here. Will definitely go back.
They were awesome people to work with.
It was very prompt for my service
No haggle, fair pricing upfront. Honest, helpful and friendly sales staff.
Got in at a reasonable time and did good work.
Great sale employees best service department
Very Friendly and helpful. Great service
Went walking for 76 minutes come back vehicle was done.
Excellent experience every time from service to sales
Finnished it up before I was even ready to come and get it.
My overall experience was great.
Always prompt friendly and a clean establishment
Friendly staff and corrected the issues.
Kevin took good care of us
Friendly and great service.
Very good experience thank you much
The crew at College is always so polite!
Great work and customer service again!
Great service always!
FriendlyProfessionalKnowledgeableFast
Great! Very professional
Seemed to me to be a bit over priced on used vehicles
Great place to get service!
They get the job done !
Repaired my car quickly!
Not competent people
Everyone is very friendly and helpful
My experience went well.
Very helpful and courteous staff !!!!
Total reviews rating 4.4
199 Reviews for COLLEGE CHEVROLET 2023:
Review №1
2022-06-23My service needs were taken care of promptly, professionally and expediently. Thanks!
Review №2
2021-12-02As everyone else in this world, it’s not easy to trust a car dealership. However, my experience with College Chevy is seriously one of a kind. I can’t even begin to express my gratitude for the wonderful experience that I had buying a truck from them especially with a situation that was very complicated.College Chevy and all of the staff there definitely put their heads together multiple times throughout the entire process to make sure that they were serving their customer (me) with 100% satisfaction.The first thing they did that blew me away, was offering to replace the cloth interior in the truck I was looking at with leather as they knew that was a dealbreaker for me. They didn’t once try to sell me on the cloth knowing that was a dealbreaker for me.After that, I owned the truck and I was ecstatic to have a beautiful new truck and the next day I got a call that something fell through with my financing (I am self-employed so it was sticky). They put their heads together once again to make everything work out for me and secured financing and even a better deal in the long run.With a different dealership, my situation would have been a complete nightmare. They never once caused me to become stressed or overwhelmed in a situation that was seriously complicated. I consistently had the impression that they were genuine, down-to-earth, family oriented people and they handled my complicated deal with total class and professionalism.When they took my truck to get the leather interior, they even let me borrow a super awesome truck for a few days while my (also super awesome) truck was having the BEAUTIFUL leather installed. (Also mentioning that BEN met me late on a Sunday night, holiday weekend to do the switch to accommodate my schedule.)A SUPER special shout out and THANK YOU to Ben (and Dale) for really taking the lead on the situation. I appreciate it in ways I cannot even describe.You guys are the best. I will definitely be back you have my trust and my business for life. There are not enough dealerships like you guys in this world. AN AWESOME TEAM AT COLLEGE CHEVY!
Review №3
2022-01-04My husband took his vehicle here today for regular maintenance. He told them he had the special socket for the locked lugnuts in his glove box. Upon picking up his vehicle he was informed they were unable to rotate the tires due to his special locked lugnuts. He told them it was in the glove box and when he looked it was missing. They asked him if anyone else had serviced the vehicle prior to which he informed them Art Moehn had. Then the technician said well maybe they have the socket, basically accusing Art Moehn of the theft. I saw the socket the night before because we checked to make sure, in case it was it was needed. Nice try College Chevy Buick as Art Moehn had its own house set that they used. Lesson learned. Nice that you are losing a customer over a $15 socket. Bravo. Also, the customer service was sub par from thre moment he walked in.
Review №4
2022-02-17Brought my car in because it was overheating. I was told that I needed a water pump and a belt. They replaced the water pump and the belt and charged me $824.56. The next my car was making a ticking noise underneath the hood. I took it back and they listen to it and immediately told me that I needed a timing chain, without checking their work, but just listening to the same noise that I heard. I got a second opinion from a certified technician who found that the pulley where the belt was replaced was missing three of four bolts and the fourth bolt was not attached securely it was hanging and the belt was about to fall off. That’s where the noise was coming from . It was not my timing but it was negligence on the technician, who failed to secure the bolts.. I would think that there was a checklist to make sure that everything is in place before you return a car to a customer and charge them X amount if dollars. I am very unhappy with the service that I received . I am not giving this review for compensation but I’m giving this review so your service department can do better. Thank you
Review №5
2022-04-05I dropped in on a very busy Saturday. Dale took the time to show me a vehicle that had just arrived and fit my requirements. He was able to quickly put together an agreement that we were both happy with. By the time I had the paperwork completed, they had fully detailed, and filled up my new car. Thank you Dale, Lance, and Chuck!
Review №6
2021-11-11These people are very disrespectful they do not like color.owner hit my vehicle in gave me all faulse information for insurance reason. I called in they pretty much laughed in my face . Told me to take it up with there attorney. You don’t treat people that way especially when it was child endangerment I had a kid in the car.but I hate to be the person to sue but I must. Just wish people would own up to there wrongs. But stay blessed godfreys I wish you best of luck.
Review №7
2022-05-11Very friendly, usually able to make an appointment within a few days, however they are slow as molasses. Takes forever to get an oil change, would rather go to a drive through oil change place just for time and convenience...
Review №8
2022-01-11I had an excellent new car lease experience at College Chevrolet/Buick! I just picked up my new Equinox and I love it! My salesman, Dave, was extremely helpful, listened to my needs and provided top service! At vehicle pick-up, he walked me through the car features and OnStar benefits!Ben , from finance, made the process very easy and explained all contract terms completely!From the first step into the dealership, you can tell they care about the customer’s total experience! I would highly recommend College Chevrolet/Buick and I will return for my next vehicle purchase!
Review №9
2021-04-30Great place to work on your vehicles oil changes, tires, pretty much anything you need, plus get a great loaner car, not an old beat up loaner like some places.
Review №10
2021-12-31My vehicle was not serviced on 12/30/21. Not sure why my information is mixed up with someone elses. I really hope my warranty didnt cover a vehicle that doesnt belong to me.