Drive-through
Yes
Community Choice Credit Union in New Hudson
Categories
Location on the map
New Hudson, Oakland County, Michigan, US
Service options
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Phone: +1 877-243-2528
Site: https://www.communitychoicecu.co...
Site: https://www.communitychoicecu.co...
Opening hours
- Monday:9AM–5PM
- Tuesday:9AM–5PM
- Wednesday:9AM–5PM
- Thursday:9AM–5PM
- Friday:9AM–6PM
- Saturday:9AM–1PM
- Sunday:Closed
Community Choice Credit Union in other cities:
Comments (199)
The best credit union I have ever been to! Simply put.The staff and personnel are all friendly, helpful and mindful of your needs and services.I’ve been coming here for almost 10 years now and this place is better than any bank I have ever been to. I would highly recommend this establishment to anyone looking to switch to a credit union.Community Choice in New Hudson for the win! Ask for Janice Michael and she will gladly help you! Always friendly and fun to talk with.
Friendly staff. Extremely limited hours. Beware that they will charge you $5 per account when you close. Moving out of state with 3 kids accounts and they kept $15 from my kids account. I was prepared for the closing fee on a primary adult account. But kids accounts too? Lets just say it was a learning opportunity about corporate greed when I got home and explained it to them. Classic case of what the big print giveth, the fine print taketh away.
My husband opened his business account with Janice. He was so excited about his experience that he wanted to change our personal accounts to this branch as well. The very next weekend I was taken to meet Janice. After only a few minutes, I knew this is where we belonged. We closed our other accounts and opened new ones with Janice the very next week. She is absolutely fantastic! Everyone at the branch that weve interacted with has been very helpful and friendly. We love Community Choice and recommend it to all of our family and friends!
I always get excellent, friendly and prompt service. Its so nice to go to a bank where your name - and face, even with a mask - are recognized. I highly recommend this Community Choice branch for all your banking needs.
I recently opened a new business account at the New Hudson Branch. Janice went above and beyond doing this for me!! She was both professional and friendly while working with me!! I look forward to doing my business with them!!Today I needed help and called Customer Service. I spoke with Sheila who was also phenomenal to work with. Again, both professional & friendly!!
No other bank or credit union has ever gone out of their way to help during what I can say has been the most difficult time in my life; my experience with Community Choice New Hudson has been nothing but positive. They have always been helpful, courteous, compassionate and in every situation tried their best, within their constraints, to help provide solutions that would get me through these difficult times. I mentioned to them i wanted to write a review to that effect, and I am happy to do just that in hopes it helps their business but also; for anyone out there looking to do business that (from my point of view) has established an integrous track record for 5 star help, support and solutions. You will not get the plain jane NO standard bank answer from them; if there is ever something they cant do, there is an explanation behind it that makes total sense - the important thing is that they will go down that rabbit hole with you and track down whatever they need to in order to get answers. And if they cant help (using the analogy of a rabbit hole); theyll do their best to find another one. I have to admit i dont think this review will quite reciprocate the sincere and heart felt appreciation i have for everyone at community choice; specifically the New Hudson branch.THANK YOU, Sara, Melissa and everyone at the branch!Its always a pleasure doing business with you.Kindly,Steve
Fast, knowledgeable, friendly staff. Just all around one of the best experiences I’ve had with customer service. Community Choice Credit Union is the bank for you! :]
Every single time I come in here I am treated so great. Every single question I’ve ever had they’ve answered for me. Everyone is always so kind, friendly and nice to me which always make coming to the bank extra easy!!
CCCU is a great credit union to work with. If its possible, if it can be done, they will do it. New Hudson & Milford branches are my regular spots.Online banking & bill pay ate easy to use & benefits for using services and annual rebates for s percentage of interest I pay on my car loan is great!
Whenever I come into the branch, I am always happily greeted by Ashley’s sunny helpful expertise. I can always go to her for Debit Card questions and placing travel alerts. She is there when I was looking for way to save more money. And she took the time to showed me how to work the new online app. Can’t think of a more friendly and experienced credit union to go to.
I love my local community choice credit union. I always enjoy going into my branch to take care of my banking. Also at times I may have questions and or help with something Im not sure about and everyone is always greeting us customers with a smile. I always try to see Janice MICHAEL. Shes the best...😀
Love community choice Hannah did excellent with our loan details in purchasing a car although she wasn’t the loan processor she helped the process all day today with us fantastic service
I love working with everyone at Community Choice. Everyone is so friendly, efficient, and knowledgable. Today, I called to transfer money for someone and Shelia helped me with efficiency and kindness. She made me feel comfortable doing baking over the phone. She was helpful and gave me several tips that will help me in the future. Overall she was awesome.
Karen was helpful and made the loan process simple. She offered suggestions that made the most financial sense. Melissa was super helpful too!
Melissa was fantastic. Very informative about my credit and how to raise my score. And I walked out with a secured credit card that day. Thanks for all your help. Bless you
Been a member here since 2004 and always have the best service from every employee. Keep on doing what your doing CCCU!
I dont know where to start. Most banks just lack in customer service these days and CCCU of New Hudson has brought back the small town personal feel that we should all know when banking. The staff is amazing and is always so helpful with any of my needs. Melissa knows me by name and always greets me with a smile. I cant say enough about this place. If you are not currently banking here you dont know what you are missing!
From the beginning I have felt comfortable, welcomed and valued at Community Choice Credit Union in New Hudson. The staff are kind and amazing in their gracious approach to customer service. They remember me and ask me how I am doing and how my work is going. It is awesome to feel like a valued member at my bank.
Since opening our personal account, my experience with the staff has been nothing but positive. I receive a smile and greeting when I come in. They are efficient and knowledgeable. I have worked with Janice for a number of requests and she has always taken as much time as I have needed to address my questions. I like knowing when I come in I am recognized and and with Janice always addressed by my first name instantly.
Weve been members for a long time now and this is my favorite branch. The staff are all very friendly and do their job quickly and with a smile. Never waited in line more than a minute or two. Great place to bank !
We have gone to the New Hudson branch for a long time now. Janice and Karen are always excellent as well as the new staff. Always friendly and a wonderful experience. My kids love going to the bank. My son refers to it as the “sucker bank” and when get there he runs in yelling hi Janice!! The girls at the bank have watched my kids grow. Going to the bank doesn’t feel like a chore because we feel like we are going to visit our friends. We couldn’t ask for better service.
Sarah is always a joy to work with and the New Hudson Member Center does a phenomenal job day in and day out putting our members first. I visited this Member Center for the first time recently and couldn’t believe how welcoming everyone was. Thanks ladies! Keep up the good work!
Staff (Janice, Karen, Ashley etc..) is always very friendly and helpful. Janice also referred me to your loan department to refinance my home, it couldnt have been any easier! Just want to say thanks to all the staff at the New Hudson branch for making my business and personal transactions enjoyable, plus they have the best popcorn on Fridays!
Everyone here is friendly and so helpful. I misplaced my card and they were able to print me a new one the same day. I was in and out in under ten minutes.
I reached out to a service member with questions about a personal loan, Colleen was able to help me and provided me with answers to all of my questions. From there she gave me a comprehensive list of things needed and from there everything came together quickly. Colleen kept me updated every step of the way and took super good care of me. I’m so appreciative!
Not only do I use community choice for banking purposes, but also refinancing as well. Always quick transactions from friendly faces. I highly recommend using this credit union.
I happened to be a customer of Community Choice because they gave me the best rate for my car loan. Then I started researching their services.. Their rewards program is amazing!! I just recently started the process of switching to them only to find out I could link my account and not have to close the other one or use two different apps! Bethany at the member contact center was the best at answering all my questions and making the transition go smoothly!
Everyone at this location is super friendly and helpful! Melissa has known me and my family for years and we have always enjoyed working with her and helping us meet our needs!
Had an amazing customer service experience! Very friendly and knowledgeable staff! Would highly recommend opening an account as they make you feel like family.
Colleen is always so kind and helpful. She always remembers my name and recalls conversations weve had in the past. I always feel valued every time I come in to do my banking. She is my go-to lady for any questions I might have. Shes always got the answer! I would recommend Community Choice to any one of my friends or family members.
Ive always had a soft spot for the girls at New Hudson and appreciate the positive energy and timely assistance from Sarah, specifically. Even though I work at another credit union, Ive maintained accounts here because the service is stellar!
I lost my card and didn’t want to wait for another one to come in the mail, Kenny and Melissa helped me get a new card in a few minutes and we’re both extremely nice and helpful
Opened a new account today and found the staff on duty just rude. I had heard good things so I came in. Big mistake. I will withdraw my money tomorrow.
Colleen was such an amazing help with all of my banking needs! She was quick and really seemed like she knew what she was doing. I will definitely continue seeing her for all future visits to CCCU!
Talked with Sheila Burnham to find out why I was getting monthly fees on my business account - she was very helpful and helped me get out of the monthly fee on this account as well as mail me things that normally would be a charge for. I have been a long time member and now business member as well and look forward to many more years of great service to come
I love this credit union! Melissa, Karen, Colleen, Hanna, and Sarah are all so great and always so helpful and always have a smile on their faces. You can tell they love what they do !
Janice, Karen and Colleen are great! They are courteous, professional and caring. I purposely avoid the drive through to chit chat with them. The most difficult moment of a CCCU visit is deciding which line to get in!! I consider these women friends which says a lot! I appreciate them and I hope they are happy and paid well so they never leave!
I love the New Hudson location! The manager, Sarah, is always so friendly, welcoming, and full of knowledge. She was able to answer some questions about a trust account, which I truly appreciate!
Ms. Sarah Malinowski comes with my highest recommendations. She is always looking for new ideas and ways to help her customers. I admire Sarah for her dedication, creative work and her willingness to give first to all! Everyone in that office and all the customers who interact with Sarah would be doing themselves a favor to align themselves with Ms. Malinowski as my family and I have for all of our Credit Union needs. Your the best Sarah!
Service here is fantastic every time. Sarah always greets me with a smile, and I’ve never felt safer during a pandemic! Thanks for everything you do.
I love this credit union! The location is very convenient for me, and whenever I interact with Colleen I always have a wonderful experience. I also love the online banking! It makes it so easy for me to take care of things on the go.
I went into the New Hudson branch/office to seek help regarding some fraudulent activity I had noticed on my account. Within 15 minutes, I was granted a new debit card, and the fraudulent charges were returned back to my account. I was even given back the $30 that Community Choice had charged me for the over draft fee that was the result of a foreign company stealing from my account. I do not remember the gentleman’s name (Something like Kenny Troy), be he was helping out from the Northville office that day. He was absolutely phenomenal, reassuring, professional and eased a very stressful situation for me. Give that man a raise!! I have been banking with this credit union since I was a teenager- I am now 51- way back when it was Research Federal Credit Union. I have never received anything but fantastic customer service and this is why I continue to bank with you. Thank you again!
I love this CU, I get $9 a month for being a member and get up to 10% loan interest money back on my auto, what’s not to like about $ back!!!! . The girls here are so sweet and always welcome you with a smile! I have been a member for 10 years and wouldn’t have it any other way!!!
This location is a role model example for why our family uses a credit union vs banks. They have best and most friendly staff that will truly make you feel like youre family. Janice is our favorite and the best! :)
All around great service!!! I’ve had the pleasure of meeting and having the help of Sarah with quite a few transactions and every time she goes above and beyond. All staff here are super friendly and willing to help with anything!
I went the credit union on Saturday morning (New Hudson center)This was my first time going inside an location since i joined the Credit union I had a pleasant experience with Colleen and Janice. They were so helpful and concerned with my situation I have not had wonderful service like this in a while so thanks ladies keep up the great work glad i made the change to your credit union.
This branch, in particular, has amazing customer service! You are always greeted with a smile and the staff takes time to get to know you and always wants to better understand your wants and needs. Service is never rushed and I always feel at ease.
Ive had an excellent experience with Community Choice. The online banking works great in conjunction with other service centers for when Im up at college or traveling. Whenever Ive encountered a problem such as incorrect charges it has been quickly resolved. Always friendly, the staff even remembers my name. The popcorn in the lobby is a nice bonus too!
I needed a new debit card because mine was worn out. The branch office was able to print a new card while I waited. It was so convenient and efficient!
New Hudson branch employees always very friendly and helpful. Also, anytime I contact Community Choice Credit Union call center, the same is true. Have always, and will always, recommend Credit Union over banks.
Must be going downhill. I arrived today at 1230 for my appointment to start a new account, the customer ahead of me was unhappy and was closing their account, I was told I couldnt open and account because my ID was expired even though I had my social security card and birth certificate. I had 3 uncashed checks from work and was about to deposit 3500 into a account. But since I look like a bum I get wish washed away.
Melissa is phenomenal. She is always willing to help and answer questions when I come into the branch. The Entire Team at New Hudson is always smiling and greets me by name when I enter the building!!!
Thank You to Community Choice Credit Union ! as a business owner, and a mother of five children, CCCU has been Fantastic! They are very knowledgeable and thorough in explaining all the options to me. Educating my children so they grow into making sound choices. Saved me a ton of money on my Car Loan too! Thanks to Sarah and crew!
Colleen and Melissa are always so friendly and helpful. I come in with alot of checks and they always get me out fast. I go out of my way to come to this location because of the welcoming atmosphere. Good job girls.
Sarah M, the manager there , is so amazing ! Ever time I come into the member center shes always greeting me by name and with a warm friendly smile! She always gets what I need and she is so knowledgeable !Thank you Sarah!!
I had the pleasure of meeting with Colleen at Community Choice. I came in with questions about a car loan, she answered all my questions and provided me with extra information. I recommend seeing her the next time you go in!
Community choice credit union is the best !!! Always very helpful the Lyon township team they always on A game there always one step ahead of you they know there stuff!! I have been a member for over 50 years great team great credit union 10 stars for sure!!
Been banking at this credit union for years. Personal service is so refreshing. Bank where I do business could take some lessons from them.
In an ever increasingly automated world your staff has to be friendly and helpful or else people will choose the machine (this is something I hammer home with my staff).This staff gets it.
Friendly staff, fast and knowledgable. Helped with a car loan the same day. I would highly recommend!
Both Janice and Linda were very helpful. The loan process was very simple and completed in one day, saving me over $100 per month on my new car payment. Thank you!
Everyone at Community Choice Credit Unions New Hudson location are always very helpful and pleasant. Whether I come inside or make a phone call to ask questions they are always able to take care of me. Thanks again.
Ive been a member here since I was 2 years old, and would never have a need to go anywhere else. Its convenient, the staff is always helpful and friendly, and their online banking allows me to do all that I need at home! Love this credit union.
These folks are awesome! Easy to work with, down to earth, timely, and so helpful when trying to decide how to take the next steps on whatever your banking or financial needs are.I have never been happier with a bank and that means everything to my family and I.
Absolutely love this branch. All the employees are so very friendly and help with any of your banking needs. Highly recommended.
If you haven’t gone to see these wonderful people you need to stop in!! I had a great experience with Colleen; she did a wonderful job with providing me my account information and how to earn free money with rewards!
Coming to the New Hudson location is truly a delight. I typically go on Fridays where Sarah the branch manager personally provides me with popcorn on Fridays (pre-covid) 4 steps in the door. The team members at this location are always so attentive that they literally shower my children with compliments (undeserved), suckers (not pointy end first), and great service.This location is also so convient in that I can get a milkshake from McDonalds, a power drill from Lowes, and a Corvette from the Chevy dealership all within walking distance!
Ive experienced muultiple issues with their computer systems and inability to explain the problem. I have had problems with the management staff in the past regarding unfair business practices, penalties issued to me when its their error and blatant disrespect. When presented with a problem on their end in regards to an account, I was actually told to go to a liquor store. Im sure they will take care of it. The mistake was theirs! They have taken money out of another account without my consent or knowledge to try and correct the problem. I went in two days ago with yet another issue with their online services. As a result, I was penalized with an incorrect NSF. I was told by the teller that they would find out what the issue is and correct it for me. She requested my phone number so that she may get back to me. I have not had a response, but they have removed additional funds from my accounts.I am providing two stars because I have come across a few tellers in there that have been wonderful. I have been a member for less than two years, and have now had to go in on six different instances where the problem was theirs. Even when provided with thorough written legal documentation of their wrongdoing. I will be leaving to another credit union that is closer to my home.
I haven been going to this bank since I got my first checking account. The customer service is second to none. Janice has been taking care of me and my family for as long as we can remember. Love it here!
Colleen and her team at the New Hudson branch were absolutely fantastic in getting all of our many needs taken care of! If you need any loans/checking/savings or anything you should stop in and see them!!
The New Hudson CCCU location is full of great staff members who are always willing to help and make any banking experience go smoothly. 🏦 Hannah is fantastic!
Making my payments online have never been so easy. fast, friendly service. Love the fact I can take my loose coin in and turn it into cash without a service fee. Love my CU!
Gorgeous, lovely, immaculate, extremely sexy and helpful and bank teller made me feel something i haven’t felt in years so that was a plus 🥰
New Hudson is my favorite community choice location! The staff is always prompt and friendly, and makes you feel like you’re at your home away from home. I go out of my way to go in to do my baking here because they are amazing!
Ive been a member for 30 yrs, wouldnt bank anywhere else. Had a slight account overdraft, went to the New Hudson branch..... No lines or waiting... Janice took charge and cleared up any issues with a smile!... its where I bank and the staff have always treated me well.... thanks girls!!
I love the new online banking system, it makes it so much easier and convenient to move funds from my other credit union to this one.The girls at this location are always so welcoming when I come into the branch, I enjoy stopping in to see them when I can!
I have been a member now at this branch for about two years . I’ve always had good service but I got the pleasure of working with Colleen the other day and she has been the most helpful and sweetest person…. Thank you again Colleen
Janice Michael was awesome today! She helped us download our bank app. Was so patient and helpful!
A unique way to handle your financial needs. CCCU offers not only friendly and family like experiences but at New Hudson they know your name. If you are looking for a new credit union, stop by CCCU in New Hudson you will not regret it!
Sarah Malinowski has repeatedly been so very helpful in helping me to manage my banking needs. She is awesome!!!
Janice was extremely helpful and friendly today. I always get prompt and great service. Employees are always sharing ways to enhance the use of their services. Highly recommended.
I have been doing business at this credit union for many years and I am always happy to see Karen and Janice upon entering this facility as they are so very friendly, efficient, knowledgeable and extremely helpful.
We were assisted by a knowledgeable teller who enjoys her work and felt welcome by the rest of the staff as well.
LESHAWNA SMITH-STINSON WAS VERY HELPFUL AND PATIENT in helping me get transactions completed via phone and online assistance. She was very efficient and courteous. The only place I ever had problems with CCCU is through e chat. But New Hudson Branch and phone center personnel Have always been very helpful and happy to help. I will miss the ladies at New Hudson. being I moved out of state.
Always a great banking experience !! Janice and Karen are the best ! Sarah should be a great addition to the team. Always received great customer service from her at the Livonia branch !
Very personable staff. I have never run into an issue that was not remedied quickly and efficiently, and by people who understand and have a passion for the work they are doing, and the community they are helping!
The CCCU team at New Hudson is wonderful! Everyone is always extremely helpful and goes above and beyond to make sure every member is taken care of!
Went in with a simple problem that they werent able to explain or correct. Then gave me a list of phone numbers I could call to talk to someone else. What a joke, they couldve took the time to look into for me but they wouldnt. Take your business elsewhere.*edit* After a 5 minute phone call with customer service everything is back in order. Frustrating they couldnt handle it at New Hudson branch.
Overall the building is nice. They never seem to be busy. I try not to interact with the staff because frequently theres an issue (usually a stupid oneincolving coins). Ive since discussed these incidences with the regional manager who agreed with me on said issues and said shed address it with the staff.
The staff are extremely friendly and helpful! They provide a banking experience that feels like you are truly cared about as a person, and not just a number waiting in line!
Fast service and reliable.Community choice is my family’s financial “GO-TO.”Cashing checks, applying for credit card, bank statements, getting a new card the same day or even withdrawing cash community choice is always fast and informative.
Love my CU staff, always very friendly, patient and smiling!❤️
I truly trust Sarah to handle my needs. She’s been a giant help especially during COVID! Thank you!
Every time I walk in the door. Janice knows me by name. Not just first. But last as well. Makes my day better and easier knowing that people care as much as they do here. And care about there members.
This is the first Credit Union I’ve belonged to, and I’ve had a wonderful experience! Colleen is so friendly and is always my go-to person when I walk-in!
The whole team is always friendly, smiling and willing to help. Could not recommend this branch more! This team will really help you with ANY financial goal you need to achieve.
Absolutely wonderful service! Above and beyond helping my teenager setting up his account and online service.
Everyone at the New Hudson community choice Credit union are fantastic, very friendly and helpful, always say hi and no you by name, thats great,never any problems love this credit union,great job!
It is always a pleasure working with Melissa Blight and the New Hudson team. Their whole team is friendly, helpful, and excited to see their membership prosper.
I have come into this location several times to make loan payments and the staff is always super helpful and friendly! Ive even gone in on my lunch break to get a loan and walked out with my money with time to get back to work on time!
I cannot say enough about Janice Michael! I have been with community choice for long time, she has held my hand through every bit of it! Thank you Janice for everything!
Karen, Janice, Colleen, Ashley, Sarah, & Melissa are the most knowledgeable advisors and always friendly and professional, I will only do my banking at this location.
Janice Michael!You made everything a STRESS FREE experience thank you, she even helped me set up all my accounts on my phone. Thank you so much. I’d give 10 stars if I could
Stacy Titchenal and the HELOC team at New Hudson did a great job in guiding me through the process. It was quick and easy to get the loan started and closed.
I have always been treated with respect. Weather on the phone or in person. And they have always answered any questions that I have.
I’ve been a customer of CCCU for 34 years, with good reason: great service, great rates and now that I’m retired - great advice. They helped me start my consulting business.
I have been doing business with Community Choice for several years and especially with Sarah M., the mgr. What a great experience. I highly recommend them.
I love this Credit Union. I walked in and was greeted by Colleen. She was so help and informative.
Karen does an awesome job took care of me from start to finish very happy with my car loan
CCCU has always been great to me at everyone moment in life. Janice is absolutely amazing and practically a member of the family!
The staff at the new Hudson branch are extremely helpful. Kenny was prompt and professional!
The girls at the Milford location are amazing! I highly recommend!
Was able to walk right in and Kenny was right there happy to help me! Everything went really smooth and was in and out!
New Hudson branch is awesome!! Whole staff is more than helpful with all my banking needs especially Janice best banker ever!!!
The team here is always so friendly and is always willing to go above and beyond. Sarah always is smiling and helpful!
Best credit union around! The staff is very friendly and helpful. Janice and Karen are great!
Karen and the whole Ccommunity Choice New Hudson group are wonderful and go above and beyond weekly to take care of my business needs.
Thank you to Janice!! She has always taken excellent care of us and helps us with next steps for future financing!
I love banking with community choice the staff is always so friendly and have smiles on their face!! Absoutly amazing!!
Colleen is amazing! She is one of the kindest people Ive ever met.
Sarah at Community Choice is fantastic to work with. Great company, great people. Highly recommend.
Eric was a pleasure to work with when securing a home equity loan, very knowledgeable and skilled in expediting the process.
Janice and Karen are the best! They are always so helpful with all my banking needs.
Everyone is always so helpful and offer suggestions when warranted. They show that they care about you. It seems to b a nice friendly place to work.
The staff is always so friendly and the service is fast and reliable. Always a pleasant experience!
Love this Place! Kenny is the Best so Knowledgeable and Amazing Smile!
Best and most friendly staff any banker could ask for! Never have I been disappointed! Good job yall!
Awesome branch. Always helpful!!! I love those gals!
The staff at the new Hudson branch are great, they have went above and beyond to help me with any of my banking needs.
Super helpful and friendly every time I go in. Absolutely the best credit union Ive ever used!
Use to refer then to everyone.....not any more.....seriously read fine print they can and will take money from your account without your authorization. And its compleatly legal ....scary to think about and even worse when it happends to you ....take your business somplace else.
Had issues cashing a check, the staff worked with me until we were able to find a way to make the deposit, very helpful.
The people at the Milford branch are awesome!! Always very friendly, and willing to go above and beyond for their customers.
Very personable. Treated like family. Everyone is so nice and helpful. Thank you.Carrie
Best service ever the friendly staff make banking fun ,easy and fast Thanks Janice, Karen and Colleen for the excellent service you all provide
I Worked with Colleen and she was a great help! Love this branch
Very friendly and pleasant. I was recommended by a friend to this bank.
Friendly and amazing staff. Easy to get things updated and setup
Great group of ladies who are fun to talk to whether its about my life or their lives. I can count on them for getting all my questions answered!
I have been going to this bank for years and every time I go in everyone is very helpful and super nice. I highly recommend this bank to anyone looking for a bank to go to
Great service! Quick and always so helpful! Favorite branch !
Always friendly the personal interaction s are unbelievable the is the only place i will ever go they take care of all my needs absolutely love janice
Sarah was outstanding and VERY helpful with all my needs. This brach is the best. (OH, AND NO WAIT TIME!!!3😉)
I want to thank Sheila for her help straightening out my account...She was very helpful and kind..I would like her help again in the future...Thank you Sheila..:)
Friendly staff. Melissa is always extremely helpful :) Thanks Community Choice for being the best!
Janice was very good. She helped me with my issues.She was very pleasent and make me very comefortiable.
Smooth deal! Fabulous help. Jon Cousins and Keri Fell are amazing!
Sarah and Community Choice always exceed my expectations and I know I can count on them!
This place and the people who work there are amazing. Very helpful and walk you through everything. They answer every question and make sure that you understand.
Excellent customer service!!!! Especially Janice, she is wonderful!!!! I’ll be back just because of her.
In situations where banks would not help me out my credit union succeeded.It’s always a good visit and friendly people.
Exceptional banking! All of the associates treat you like family. Wouldn’t bank anywhere else.
Colleen was great in helping me with my check!
I’ve been a member for years and the service is always top notch ! A special thanks to Janice and Colleen. Tremendous branch !
I love these guys! Always super helpful as always make my day!! Definitely gonna keep this place for a while!!
Colleen was very helpful and detailed in getting my auto loan approved.
Colleen was friendly, and very helpful.
Always a positive experience when I come into the bank! Everyone here goes above and beyond to help.
Janice is very helpful and kind. Really knows how help with the phone access as well! I needed that!
Wonderful customer service, everyone was very friendly. Answered all questions throughly. Would recommend.
Sarah, Melissa and the rest of the team are fantastic! Friendly, knowledgeable, and always willing to help!!
Sarah and her team are great! Always helpful, always knowledgeable.
Very friendly staff outstanding service been a member for over 35 years it’s been great experience !!!
Colleen was very helpful for my recent transactions.
This place is great, they always do a fantastic job helping me with my finances!
Great customer service at this branch. Janice and Karen are always top notch.
Love Community Choice Credit Union, all the girls are absolutely great....always soo helpful....😉
Very helpful! Would definitely go back.
Janice is the greatest worker this community choice credit union has super helpful
Janice Michael is the nicest person she always is willing to help me with everything I need!!!
Went in to set up a new account with Janice. She was quick and helpfu .
You have to love this location! I think the addition of Sarah Malinowski is only going to make it better!
Janice is the best. Been going here forever. Very helpful, kind and accommodating!!
The staff is super friendly. Always so cheery and helpful.
Hannah along with everybody on the new hudson team are so great!!
Tried to open an account , waited on hold for 5 minutes then they hung up on me called back waiting for 2 more minutes then they told me they could not get someone to help me 🤷♂️ great business plan
The staff is always willing to go above and beyond to take care of our business needs.
Great credit union with even better team members. Highly referred!
I always go see Janice. She’s always happy and helpful with anything I need.
Incredibly kind and fast service, cannot recommend a bank more than this one
Fast and friendly services. Very helpful when applying for loans.
Customer service is always amazing and the people are always so friendly here!
Excellent service with a smile from Karen!
All staff is great! So kind and helpful all the time! :)
Awesome group of people!!! Best credit union ever!!
MELISSA AND THE WHOLE STAFF TREAT YOU LIKE FAMILY.COULDNT IMAGINE DOING BUSINESS ANYWHERE ELSE!!
Very friendly staff, the assistant manager, Melissa was very informative.
Excellent service friendly staff who really care to get to know their clients!
Wonderful service and very understanding people who were so helpful! Thank you Colleen!
Total reviews rating 4.9
199 Reviews for Community Choice Credit Union 2023:
Review №1
2022-02-22I have banked here for many years and recently had some questions about check holds and e-deposits. Sheila called me back and helped answer all of my questions very clearly. She also took the time to explain many other great features available which was great information to help me save time and money. I highly recommend speaking with her if you have any questions, she is very knowledgeable!
Review №2
2021-12-30I was previous member of FCE Credit Union when they merged with Comm Choice Credit Union several years ago. In the time that I have been working with Comm Choice they have been excellent to work with. Staff is always very courteous and the branch atmosphere is one of having fun at work. This includes dressing up for Halloween( whole office was characters from the Addams Family this yr) and they provide free popcorn on Fridays. Also when you bring change in they help you pour it into the counter and there is no fee. My wifes DFCU CU charges 3-5%. I rarely need to go into the lobby but whenever I do it always brightens my day!
Review №3
2021-11-05I have been a member for years at CCCU New Hudson branch.Everyone is very friendly and always very helpful with anything I need or answer any questions I may have. I usually have Karen Fryer handle most of my questions or concerns. I have known her the longest since i’ve been a member and she is great! Very friendly and personable. And always willing to help you out with anything you might need.:)
Review №4
2021-09-12Banking with Community Choice was a great decision for our family. The entire staff is always very friendly, knowledgable and helpful. You get a very personal experience whether you are completing a small everyday transaction or inquiring about a loan. I would highly recommend!
Review №5
2021-06-23I have been a long-time member and have been very impressed with the customer service that is provided by every CCCU employee. I would especially like to acknowledge Kenny and Hannah who took care of my recent concerns promptly and professionally. I highly recommend Community Choice Credit Union in New Hudson.
Review №6
2021-02-05Wonderful experience with community choice. Sarah was so helpful and such a pleasure to work with. The personal attention my office received is what makes community choice so wonderful. They are a local bank and they take care of their local customers. I cannot thank Sarah enough for all the help she did for my office. I highly recommend Sarah and community choice.
Review №7
2021-08-13Really great experience, super easy and a smooth process every time. I go in, and the staff is very helpful, and very kind. I would highly recommend this credit union for anyone, if you are looking for a new place to bank or not.
Review №8
2021-11-14Sheila was more than helpful with my situation, and her personality was truly a breathe of fresh air! Definitely would love her to handle any of my future questions or situations if they arise again.
Review №9
2020-03-11I have had a Community Choice account for over 20 years! Absolutely love them. Always friendly and helpful. And mobile banking has made it easy to keep my account even though I no longer live near a branch. Ive worked with the same banker (Melissa) forever, she is never been anything but helpful. More of a personal hometown feeling than a corporate bank. All around wonderful experience.
Review №10
2020-02-28Absolutely love banking with this credit union. I have been banking with them now for over 5 years and would never go anywhere else. The workers are always very friendly, knowledgeable, and helpful. Whenever you have a question they are always willing to help you get to the bottom of it . Janice has taken care of me almost every time I have come in and treats me as family.