CPR Cell Phone Repair Westland in Westland
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Westland, Wayne County, Michigan, US
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Site: https://www.cellphonerepair.com/...
- Monday:10AM–6PM
- Tuesday:10AM–6PM
- Wednesday:10AM–6PM
- Thursday:10AM–6PM
- Friday:10AM–6PM
- Saturday:10AM–6PM
- Sunday:12–7PM
Had my wife take my daughters phone in the other day for a cracked screen and ended up with a paperweight. After paying $200 for the screen to be replaced, the phone started to act funny. We took it into the apple store to have it looked at where we were informed that they couldnt do anything to help because we had used a non certified repair place. However they were able to inform us that the damage was most likely from the repair. So I had my wife go back to the CPR store to try to just get a refund, not even to fix the situation like they should have but just to do the right thing and refund the money since they broke a completely good phone. To our surprise they refused to offer any type of refund or compensation for the mistake they made in screwing up her phone. I would strongly recommend staying away from this company for any tech repair needs.
We had done a repair here and the service was great. The 2nd time we had an issue with our Samsung phone and the sales rep was an honest individual who told us not to spend money on this phone to fix it, as it would mess up in a few months regardless. We have had great interaction here and recommend supporting this local business.
This place was amazing!! I drove half an hour, frantic thinking I wouldnt be able to have my phone fixed by the end of the day, he told me it would be fixed within 30 minutes. I also came close to close which I felt horrible about, but he was so sweet about it! :) If my phone breaks again, which does tend to happen with me, I will for sure be revisiting them! Worth the trip! Affordable, reliable, and awesome!
I took my daughters old phone here to be repaired. I figured surely it would be cheaper to repair her phone instead of buying a new one. I literally Had my phone 3 days out the shop before the phone dropped and broke again. The irony in this is that the screen protector didn’t break that was on the phone but the screen did. There was a protective case on the phone and the only part damages was the top of the screen. I called the shop and they told me to come up only to tell me it was nothing they could do except give me 10.00 off; this was pretty horrible customer service and an unwillingness to help the customer out. Clearly the phone was not prepared properly for the screen to break but not the screen protector. I’ve sent my family and friends here but I won’t recommend anyone else.2/4/20: I’m not sure how you guys couldn’t verify me being a customer; I literally came in the store last night 2/3/20 after speaking with one of your guys on the phone and he did verify my purchase. After coming all the way to the store, I was told that it was nothing that could be done except to give me $10.00 off. Im happy to come in if you guys are honestly going to help me. Please don’t say you will help on this forum if you really don’t intend to.
So pleasantly surprised by this place!!! I shattered my phone so badly it was hard to use and had my first day at a new place of employment the following day. I was desperate to get my phone fixed and I only came here because they were the only ones open near me past 6 pm on a Sunday evening. I brought it in asking if they could possibly replace my screen in their last hour being open and not only did they agree to, the man who helped me did it in a half hour and was very friendly and professional. Not sure if it’s just because I have an older phone, but the price was GREAT which was a huge bonus!
I’ve been going to CPR for the past year or so now and let me say depending on who you get the day you go there (meaning the staff ) it’s okay. A year okay I got my screen fixed through them and the guy that fixed it was extremely nice and friendly, but my most recent visit wasn’t the best but luckily there was a guy there assuming the store owner to make it right, not sure of his name but he’s a great guy and seems like he loves his job, unlike one of the other guys who works there. I’d recommend
Quick service, but that’s it. GPS doesn’t work, swipe texting and poor voice quality when I make calls. Screw stripped and sticking out of charging port. iPhone X. Never had a issue, I should have just upgraded instead of trusting them. Only reason they are getting a 2 star is because they were quick (with a bad repair) and nice.
I had an old Android cell phone whose charging port was loose. The technician recommended that I not invest the money to repair it because the phone would not maintain the value. I thought the advice was wise, and I accepted the advice. In an industry where each ounce of trust is extremely difficult to earn and maintain, CPR has earned my trust. I award them with a 5-star rating for being honest and fair - both are great attributes to have in this extremely competitive mobile phone industry.
Phenomenal service. I was in a huge rush to fix my boyfriends phone at last minute and they finished within 15 minutes, and did a great job! They also gave me a glass screen protector for free when I told them I wanted to buy it! I will come here from now on to get all of my things fixed. Highly recommend them.
These guys were really nice, on a personal level. I just couldnt shake the feeling I wasnt getting the quality of product on a replacement screen for the price I was paying. I have a flagship samsung which is known to have some of the best screens, anything less than that is not deserving to be a replacement on my phone, especially at the same price as an authorized samsung repair shop. If you got a cheapo phone, or dont care about that stuff, this place will do you good, if you want the same quality as your original, Id say go visit ubreakifix.
I would like to warn you if you take your phone there. The customer service is terrible.I took my phone in for screen repair, the counter person gave me a price and I place the deposit. He said they would call me when the part came in. They called the wrong phone number to say it had arrived.It would take about 3 hours to repair, so I dropped my phone off at 230. I returned at 630 on same day but they were very busy so they had not started to work on my phone. And asked to keep it overnight. The couple ahead of me were also there for a while asking many questions about the service on there device as well.I then when to pick up my phone the next day but the shop was closed. Turns out they had lost power, but they had power when I was at the shop... the whole plaza had power. I called the manager and he was very rude, very unprofessional and hung up the phone on me. He told me I couldnt pick up my phone due to the computer system, register and my email was needed to finish the transaction, along with printing my receipt. No power no phone but it was ready. The next day when I picked up my phone....NO ONE apologized for the inconvenience of having to make 3 trips to the shop, for my phone being days late, and I received no receipt. When I asked for one the clerk had to go check if I could get one. Then the price on it was not what I paid. Plus they took no email or anything for their records.My experience means I will tell my friends and family find another shop. This one should be closed or the manager should learn about good customer service.
Had a problem with ghost buttons & lines all throughout my screen! I was nervous about going anywhere other than apple for the issue but Phone Fixers was very honest & helpful! They fixed my phone in under an hour & for a great price! Very happy with my service thank you Sam!
Took my phone to have charging port replaced. Instead of incurring the cost of the replacement process, the tech took my phone and cleaned the port. Charging great again. Instead of a $65 charge, only cost $25. He could have gone forward with the replacement but was honest enough to let me know that all it needed was to be cleaned. Saved expenses.
The screens they buy and install are garbage. Went in and paid to get the screen changed out on my iPhone X without any problems. That same night I realized that the screen had an image burned into it, and the center of the phone is unresponsive periodically. Not to mention the screen cracked 3 days later while the phone was in my pocket, in an otter box defender case.. needless to say I won’t be going back and I don’t suggest anyone else go back either👎👎
Prices are affordable ,BUT YOU GET WHAT YOU PAY FOR ! I payed $65 to fix my iPhone 6s and they told it would be done in a hour in a half after I dropped it off . When I came back excepting the phone screen replacement to be done , he told me they ran out of the white screen (if you were a professional business you would have called me , Right!) they never called me to notify me . The man told me that the screen piece would be at the store at 5 and my phone would be done at 7 pm . When I got it back I really didn’t check out the screen that well but they did a sloppy job . That same day I picked up my phone I went back up there because the screen was popped open and today I had to go back up there cause I can see the inside of my phone on the side . I would not recommend this company to get any screen fix , just go to the Apple store and get it fixed ...may be more money but it’s worth it
Amazing, fast service at hands down the best price around. Fixed multiple devices and always finished finished on time or ahead on time. Polite, professional, and straight forward employees. Definitely did recommend and would recommend to anybody who needs anything fixed for the best possible service.
I work in a factory. So when I brought my phone in, the screen was completely shattered. I thought my phone was toast. So i decided to take it here. I am so glad I did. The staff was very nice and friendly. Very understanding. He told me that he would order the part and have it ready in a few days. Picked up my phone and it looked completely NEW. I asked the guy was that really my phone. Tats how good of a job they do. It was perfectly put on, and no flaws. He gave me my screen protector back and he even offered to put my case back on for me. If your phone screen breaks, or any other repair that they offer, I strongly recommend this place. Keep up the good work.
I constantly have to bring my phone back because they keep making it worse. The first time they handed my phone back without a backing on it. They used soctch tape till they could order a new one. Now they glued the back of my phone case to my phone and when I went to take it off it pulled my whole phone in two parts.I called them yesterday and they said would fix it for free because it was their mistake. I called them back today and they said they didnt have my information so they couldnt help
Bad experience. Originally tried to have my phone repaired. Paid $60 non-refundable fee to have them look at it. They were unable to repair it. They then offered, for another non-refundable $60, to obtain the Data off my phone and put it in my iCloud. I was told I would have my phone back in 3-9 business days After more than two weeks they finally returned my phone back and said they were unable to obtain the data. All in all terrible experience, sketchy experience. I am also out $120 with nothing to show.
This is my first time leaving a review and I cant recall any place that deserves one more than here! It saddens me that that a few malicious people left negative reviews because this store has some of the best customer service I have ever experienced. I called ahead (which wasnt necessary, I was just seeking a quote) and was greeted immediately and warmly. I explained my situation - no service display - and the technician (I think your name was Mike...sorry, Im still psyched about my phone), said he has an idea of what might be wrong, but would open it up and let me know. I found the place easily and walked into a nicely colored store. He was a cool guy: casual and friendly yet still professional. I dropped off my phone and it was fixed in less than an hour! His prediction that something was loose and where it might be was spot on. There was no quote for the diagnostic, unlike every shop I called in the area, and the quote he gave for what it would cost to fix was cheaper than quotes given to me by others. I will definitely come back if I ever need to, and I am already telling my family and friends.Thank you again!
Horrible!!! I Had to bring my phone back twice for them to replace my screen because the touch wasn’t working correctly and then they sold me a screen protector thatDidn’t protect my screen whatsoever then they refused to replace my actual screen after it shattered less than two weeks after I got it. I think The screens they put on are very cheap and break easily. front side they only have good reviews because they give a 5$ off when you give a good review before you even get to see how the new screen is.
Phone fixers is awesome ! the staff is SUPER NICE AND COOL and they got my iphone 7 plus fixed in under an hour. I even got a free tempered glass after they fixed my phone. Saved almost $80 using phone fixers. Screen looks and feels like an original, most importantly works like one. colors look very vivid and retina like my original screen before it shattered into a million pieces
I called and got a quick estimate which was a lot cheaper than I thought it would be. I took my Samsung GS4 phone in and asked if he could replace the smashed screen/LCD while I wait. No problem, should take about a half hour. While I waited, two other customers came in who were obviously repeat customers. They were also happy with their experiences at Phone Fixers. I hope I never have to but if I need to Ill definitely be back! Great job at a very fair price! Thanks!
I had been to a few other phone repair shops and was quoted for anywhere between $290-$340 to have my Note 5 screen repaired, not counting the back glass that was broken. I kept pushing off going to phone repair because I thought it would be the exact same. So yesterday March 21st I went in their right before they closed to take my damaged phone and see how much it would be. I was told to repair my phone it would be $250 and thats counting the repair of the back glass also. So this morning I received a call 30 minutes after they had just opened saying to come pick my phone up. I must say the work that was done for my phone is phenomenal, it looks like a stomp brand new phone from the store. Not only did my phone get repaired, but the color swap was perfect I went in with a damaged white phone and left there with a gold phone. Phone Fixers are amazing and cheaper than any other phone repair shop/store. If ever needed I will definitely be going back to them and referring people that I know to them. Thank you for the splendiferous work!!!!!!!!!
I went in to get my iPhone 6 screen repaired and everybody else in the area wanted to charge me 100$ . Half used refurbished and the other half couldnt give me a straight answer. After reading the reviews here I was really impressed and came down to get my phone fixed . I was not disappointed ! This place rocks ! They explained everything in detail about screen quality and got my phone fixed in 10 minutes !
My iPhone was a mess. Smashed screen, home button ripped off. Took it in and within an hour everything was done. Abe was very helpful. Great service. My front facing camera is not working and he is ordering in a replacement. Would recommend them to anyone. Thanks guys!
My kids I phone 6 plus screen shattered and I personally thought it wasnt worth fixing since it would probably be so much money. I called around a few places all told me crazy prices. I called phone fixers and they gave me a great deal! I arrived there yesterday on October 27th, 2017. Dropped my phone off and he had it done in under an hour!!! On top of that gave me a deal on an otterbox case. I phone screen looks PERFECT now...came out looking brand new again! Phenomenal customer service!!! Any repair needs Phone Fixers is the place to go! Thank you again!!
My sons Nintendo switch stopped reading game cards. Took it to CPR and they instantly knew the issue. The part it needed was out of stock but they called the supplier and had it within hours. Fixed the switch & cleaned it up in the same day! The employees were veru helpful. Will definitely be back if we have any issues with phones or the switch!
They fixed my iPhone 6 Plus screen in a hour only problem was when I received it back the screen kept fading from bright to dark, i took it back the next day and they fixed it. Then two days later I discovered that my ringer no longer would go up or down , it would just bounce back to the middle. Other then that there hasn’t been any more problems with it
The service was as great as the repair. Mike was a great guy and very helpful. I thought my phone was completely broken and that I needed a new one, and Mike could have taken advantage of that. But instead he fixed it be just replacing my battery. Its an honest business!
Everyone told me I would never be able to fix the shattered screen on my iPhone 7+ for under $100..... Not only was Phone Fixers in Westland nearly half that price Moe had my phone fixed and back in my hands in less than 40 minutes! My touch screen is functioning perfectly and my phone looks good as new! I hope to not ever have to replace my screen again but if I do I will definitely go back to Phone Fixers!
Highly recommend. As soon as I saw that my screen was cracked, I HAD to get it fixed. Unfortunately it was almost closing time. Phone Fixers was so generous and still let me come in to get my phone fixed. Ten minutes later my phone looked brand new (and with a free tempered glass protector)! Thank you so much.
Took my sons iphone 5C in on black Friday 2015. He had a screen that had come unattached. They fixed the screen in an hour, Its working great, they even threw in a tempered glass screen protector for free. Great service. $93.00 in & out repair, fair price for quick & friendly service.
I went to CPR in Westland on Sunday 2/16/2020 for what I thought was a cracked phone screen on my Moto e6,The service person took my phone in the back to inspect it and returned to tell me that my screen was cracked and the repair would be $110. I left the store and a second opinion revealed a cracked screen protector. Wow was I happyReturn business for CPR is in doubt.
I needed my IPhone 6 screen replaced so I went online looking for someone in my area. The reason I went here was because of all the awesome reviews. A satisfied customer is a very happy customer. I took my Iphome in and left for about a half hour. When I came back it was done and looked perfect!! I was another satisfied customer with this business! Not to mention the man at the counter( I apologize that I didnt catch his name) was so professional and polite!! Thank you for your time and hosptitality!!! I drove away very happy!
While visiting Dearborn, something horrible happened. I forgot my iPhone 6s plus on the roof of my rental. When I drove back to the hotel, there lay my iPhone, shattered into pieces. I asked the front desk and she immediately recommended me to Phone Fixers, which was only 10 minutes away. I quickly arrived and was quoted a very fair price and less than an hour wait !I asked and Eli recommended some good local food to me. As soon as I returned ( I think about 40 minutes) my phone was fixed ! Eli even installed a tempered glass screen protector for free ! These guys are the best. very professional and do great work. P.S Its been about 3 months since my repair but just got a professional email asking how my phone is doing !
I love how they take care of customer, great customer service great job.I had iPhones it wasn’t working for some reason and its iPhone 6, he told me that they don’t have the part the phone get ready next day , next day they called me he told me the phone cant be fixed,he gave $10 off coupon for my next service and apologized..
Dropped off my ps4 with blu ray driver issues 8 days ago. They never called to inform me my system was ready for pick up or that they couldnt repair the issue. Upon picking up my system there was multiple missing screws securing the HDD in place. System no longer turns on and is worse off than when i sent it in. The repairman told the clerk who rang me out to charge me full price, but thankfully the clerk didnt, as he mustve felt bad. I will never do business at this place AGAIN.
Came by the store at 5:20pm to look into getting my battery replaced on my phone. Doors locked place lit up called a few times got a voice mail. Tried to call a few mins later somebody picked up said yeah were open Ill be right up. Waited another 10 mins no one came to unlock the door. Guessing by this experience Im not planning on leaving my phone here.
Amazing Service! Ive tried others and really regret it because Phone Fixers do a 10x better job at the fraction of the price. I always have phone issues, and Phone Fixers never fails to impress me. Need your phone fixed? No matter what the issue Phone Fixers is the place to go!
Awesome place to go! I was treated SO well... I highly suggest getting your needs taken care of here. I was genuinely/honestly helped and I truly appreciated that! Stop by and see him... He’ll get you taken care of and quickly to. There’s plenty of places around to go while you wait. Exceptional service and fair pricing.
I would not recommend this place to anyone. Worst customer service ever! I brought in my daughters iPod and was told it would be ready in 3-5 days! After many phone calls, I was told we are waiting on parts, we are waiting on another tech, the part will be in on Monday and so on! I called yet again and was told its fixed, just needs to be charged. Ill call you in 10 min (never received a call). Two days later and after having the iPod for 2 months, I stop in there to find out whats going on! Needless to say, I was handed the iPod back (in worse condition than I dropped it off in) and was told there is nothing they can do! I was told lies for 2 months! Do not go to Phone Fixers on Ford Road! Huge disappointment, full of lies and will be given the run around!
First off Im a certified phone repair tech with 5 years experience. Recently I went back into repairing PC. So I sold my phone repair tools. Then I dropped my note 5! The LCD has a small little Crack on it. But that doesnt matter if the cracks is big or small when it comes to LCD screens. In the end the screen will just go black. Anyways if youve ever changed a LCD screen on a Samsung note 5....its a pain and really hard to do. But Mike at phone fixer repaired my phone with ease and I cant be happier with the end result. I normally dont write reviews but this guy deserve a 7 star out of 5. He is fast easy to talk to and most importantly he is honest with his customer. I know because at first I didnt tell him I was a phone repair tech. He gave me a break down on how much the parts would cost and what he can do to fix my phone. Thanks again Mike.
I can see why theyre rated #1 in westland. i took my iphone 6 into phone fixers to get my screen fixed. i was told about an hour since theyre busy but ALWAYS ask for the free express service.my phone was eligible so i waited for 15 minutes and walked out with a phone that looks brand new ! its been about 2 months now and my phone still works great and looks flawless thanks to the accessories i purchased. If youre looking to get a phone fixed, this is the place to be ! helpful staff and great prices!
Never had a better experience at any other repair shop. Im very clumsy but having to replace my screen every time i bumped it a bit really annoyed me ! after doing some research, i found out the lower quality screens repair shops use affect this. So i found phone fixers online and saw the reviews and decided to give them a try. They gave me a one year warranty on my phone screen and assured me that my little bumps and drops shouldnt affect the quality of my screen. its been about two weeks now and not only have i bumped the darn thing, ive dropped it a few times and IT STILL WORKS ! these guys are definitely recommended by me , a frequent phone breaker. very cool staff too !ps.really cool design. loved the vibrant green walls :)Marcus
Awful. They repaired my screen that was cracked. 2 weeks later the screen popped out, my wifi wouldnt work and realized they glued my pen to the inside my phone. I brought it back so they would fix the screen and the damage they did to it,after they had it for over a month,several calls of being told they were waiting on parts and empty promises of calling me back , we went to pick it up and they did nothing but glue the screen back down and tell us that theres nothing they can do..thanks for ruining my phone, all I wanted was my screen repaired and left with a glorified paper weight.Dont go there they dont know what they are doing. You will end up with your phone in worse shape then it was when you dropped it off.
2 months ago I cracked my front screen on my IPhone 6 and I took it up to Phone Fixers they said they could fix it the same day and at first I was really happy then last week my phone randomly shut off and told me to plug it into ITunes so I did and an unknown error kept popping up so I took my phone to Apple and they said they couldnt do anything with my phone since their were 8 screws missing and some other parts in my phone missing. I personally wouldnt recommend going to phone fixers, your phone may work for a few months then break again because of something they messed up on like my phone.
Terrible! One month to fix my phone ! Ridiculous, first brought my phone here to get the screen replaced after cracking it, I picked it up 2 days later, the glue used for the screen was applied very sloppy &was all over edges of the screen. Soon after the screen became unresponsive to the touch &I had to take the phone back, witch took them 1 month to get my phone fixed & back to me , in even worse condition ( edges of phone chiped)! Take my advise, dont go here, you will be sorry! A nightmare!
I would never recommend this place to anyone I know....I took my phone here for a cracked screen and they ended up blowing my speaker on my phone while fixing it. They did take it back to fix the speaker and when I went to pick it back up both speakers were blown this time and they just put another new screen on it instead. Finally they ordered new speakers and got them in and my screen is fixed but my intenia is no longer working correctly and my Wi-Fi and GPS wont work now....one simple screen fix has wrecked my phone! Never go here trust me
Went to phone fixers for my iPhone 6 . I dropped it while running from the fireworks and they had me all fixed up and ready to go in time for the beach ! Mike even hooked me up with a case on the house . This is the place to come for iPhone repairs ! Quick and a great price !
This place is terrible, the technicians are kids and my husband will be sueing this company. They have terrible support they recently repaired his cracked screen but they damaged his software resulting in a loss of all his previous apps and pic /videos. He doesnt even have google or the internet on his phone he cant even read his messages. As a owner of his own company he has taken many losses due to their negligence and they didnt ever offer to replace his device. Do NOT GET YOUR PHONE REPAIRED HERE.
My iPhone 5s was completely destroyed and showed no signs of life. After shopping around for 2 days everyone who looked at it said it couldnt be done. With no hope in me, I was on my way to sprint when I saw phone fixers. They looked at my phone and guaranteed a fix. A couple days later my phone was working again! Saved me the cost of a new phone and had all of my data saved!
After having a problems with my screen i took the phone to these guys and they did awesome job.Mike was very kind and took care of me in a very professional manner.My phone was brand new again.Thanks a lot.Highly recommended service for anyone need of repair of their phones/ipads.
They use cheap screens. That break easy and wont do anything to help. They lie and say that the manager isnt there when normally the guy your talking to is the manager. They are scum. Dont trust them. They will take your money and give you a phone that will break within weeks just by touching th screen.
Just got scammed here. Luckily it was just an old jail broken iPhone 5s lol. I have the iPhone 7 red limited, only needed this fixed because it was jail broken. Had it been my iPhone 7 that he broke,or my galaxy S7 it would have brought the Detroit out of me & would have had the squad waiting outside at 7pm Sunday because they close early that day or 8pm one day mon-sat in all black lol, Just kidding (disclaimer) for legal purposes .But seriously Avoid this place if you dont intend catching a case for assault after they damage your device. Two stars because he did fix my battery and charger port and it only costed $50 but created a new issue with my device no longer being able to connect to the internet. You can scam some of the people some of the time but not all of the people all of the time. Eventually they will run into the customer thats not so passive. When that day comes be sure to tune in to your local news station lol. For reference & verification purposes I was Customer 6-24-17 ticket number 6932 & kept a copy of the recipet if needed in future.Avoid like the Black Plague. Let my loss be your blessings. Have a great day future custome by going else ;).
I cant find a better place to trust repairing my phone, professional, knowledgable, and honest people all the way. I wasnt going to leave a feedback but when I read a review about someone accusing them of doing something I know is not true and cant be done in any way because I am technology freak and I know, I got mad and thought that the good word should be said out loud to silence the bad people out there from accusing people with out evidence and simply because of their ignorance.Go mike !!! You are the man!! If u are not trusted then who else is !!!
Told me my phone would be done till 4 or 5 that he would call if was done early that was 7 hours to fix it I called him got no answer called him again got no answer go into the store my phone has been done they never called or answered the phone horrible customer service go to gamers guru at 5 mile and levan they at least can get your phone done in a timely manner and call you with updates dont waste your money here
This place will lie to you, not take any responsibility for their product, point fingers at you or their suppliers for anything that goes wrong, will tell you false information to mislead you and deliver the worst customer service Ive ever received. No one deserves to be taken advantage of and I can imagine they do this to a lot of people who might not be as educated in this matter or who feels that they have no other choice. Please stay away from here. There are far better choices out there this kind of work.
I honestly hate this place do not bring your phone here its been a month since I took my phone to them and they claim its still not ready. I called and asked about it and they said it will be ready the next day. Then when u went to pick it up the said it wouldnt be ready until so other time. They are full of it this will be my last time here just to get my Galaxy fixed .
STAY AWAY FROM THIS PLACE. THE REVIEWS THAT YOU SEE HERE ARE FROM PEOPLE WHO WERE AGGRESSIVELY PERSUADED INTO POSTING THESE THINGS FOR A FREE SCREEN PROTECTOR.I WENT HERE TO GET MY SCREEN FIXED AND THE SCREEN THAT THEY REPLACED MINE WITH WAS SO UNRESPONSIVE AND CHEAP THAT IT HAD A BLUE TINT ON IT. AFTER 3 WEEKS MY SCREEN STOPPED WORKING COMPLETELY.A FRIEND OF MINE ALSO WENT TO THIS PLACE THE SAME DAY AS ME AND HIS PHONE IS NOW BROKEN BECAUSE OF THE POOR WORK THIS PLACE DOES.DO NOT I REPEAT DO NOT GO HERE!!! GO TO THE APPLE STORE ITS NOT WORTH THE TROUBLE!!!
Total reviews rating 4.4
199 Reviews for CPR Cell Phone Repair Westland 2023:
Review №1
2022-04-16If I could give this device repair shop a zero I would. My first visit was with my note 10+ for a cracked screen. The screen was fixed but they chipped the inside of the glass back getting it off the frame. When the person handed it to me he handed it face up to avoid the attention to the back.Second visit I went in for a battery replacement on a galaxy S9.Now I know batteries come with a little charge when you buy them. When the phone was received it turned on and immediately shut off stating battery 0%. Gave them the benefit of doubt and went home to charge it only to find out you have to charge it twice over an 8 hour period with lite use.I do not recommend this repair shop at all. If you do, inspect diligently.
Review №2
2022-04-06I took my computer in to get repairs on it because it wouldn’t turn on. It has been 2 weeks and I cannot whatsoever get an update. I paid $80 for the diagnostic fee. They tell me it’ll be 1-5 business days. A week goes by and they said they don’t know what’s wrong that their supervisor has it and they ordered parts, after just telling me that they don’t know what is wrong with the computer. Another week has gone by. I called the day before yesterday and they told me they would call me with an update on Wednesday since they said AGAIN that their supervisor has it. It’s Wednesday, and I tried calling and they send me straight to voicemail and I still haven’t the slightest idea on what’s going on with my computer because their site even said they do computer repairs too. As I do understand that there are other people, BUT I haven’t gotten any updates whatsoever so I’m not sure if whether I should just forget it and save my money to get a new computer, or try and get my money back. I had not gotten any help and I need a computer for work. This is ridiculous.
Review №3
2022-05-15I made an appointment on the website for 5:00pm on 5/15. When I arrived, the lights in the store and the open sign where on, but the door was locked and no one answered the phone. I waited 20 minutes just in case the employees where on a break, but no one showed up. The sign on the door and google said they where open until 7:00pm.
Review №4
2021-10-24I went here with water damage issues. I will return here to get all my phone repair work completed. The tech is worked with was top notch. I got the parts of the phone I wanted dried out. I am very happy. Do you want want to be happy too? You should go here. And now for something totally different. Did you know the electric trains used to run up Newburgh from cherry hill to like Ann arbor trail? Now you know.
Review №5
2022-07-07Great service cheap prices. I go here everytime I crack my screen lol
Review №6
2022-07-02Terrible pricing want to charge way over price for a screen repair. Will never step foot in this store again
Review №7
2022-03-21Excellent experience. Phone fixed in less than an hour. Highly recommended!
Review №8
2021-10-24We called at 4 and my phone was done by 5! Very nice repair guy, reasonably priced, as well as a good quality screen! 100% will return and will recommend to anyone in need!
Review №9
2021-05-10I’ve had my battery and my rear camera replaced here on my iPhone 6s+ and both instances were great! Much more affordable than most phone repair shops in the metro Detroit area. I drive 30+ minutes just for my repair, I strongly recommend!
Review №10
2021-03-25Very good place to fix your devices. Very nice and professional. My home button was popping out, I went to my carrier and they told me I needed a whole new phone, and they couldn’t fix it. I found this place and right away they said it could be fixed. My phone got fixed in less than 20 minutes. It was also a very low price! I would recommend this place to anyone who has broken devices. It’s also Apple certified.